Regional Business Manager

  • JUUL Labs
  • England, UK
  • Feb 14, 2020

Job Description


JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries.

We’re an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we’re growing rapidly to deliver on our mission. We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals.


  • The Regional Business Manager (RBM) manages an assigned group of multi-site operators in a defined geography defined and allocated based on regional location and crossing both retail and route to market customers
  • The RBM is a pivotal role within the UK sales team with responsibility for developing and growing JUUL’s new product listings, distribution, rate of sale and retailer share of mind/voice through seamless execution of customer account plans 
  • RBM is responsible for ensuring a suitable AV process is deployed through all responsible account bases.
  • Performance in this role will be measured primarily by achievement of product listings, volume and sales growth, implementation and execution of training, trade programmes and in-store visual merchandising 
  • This role is ideal for someone currently working in Field Sales in FMCG categories looking for their first key account role 
  • This role reports to the UK Channel Head 


  • Contract negotiations, relationship, execution and KPI’s for assigned accounts. This will be supported by Channel Head
  • Management of the Account and Business Planning process ensuring business objectives are jointly owned and exceeded 
  • Develop strong relationships amongst a range of departments within your customers business, and facilitate the building and growing of strong relationships between the customers and the JUUL team 
  • Manage account budgets ensuring spend in line with agreed objectives and contractual obligations 
  • Forecasting accurately using data analysis to identify risks and opportunities 
  • Maintain and agree contractual obligations, and ensure the highest levels of customer services 
  • Manage and measure AV process and ensure full compliance to JUUL requirements 



  • Experience and knowledge of the FMCG retail environment 
  • Experience and ability to manage a large group of stores across a geographic area 
  • Persuasive and adaptable presenter - ability to positively influence different stores and staff 

Key Attributes Necessary for Success 

  • Strong resilience and desire to drive continuous improvements and operate in a changing environment 
  • Ability to build and develop collaborative relationships - internal and external  
  • Ability to problem solve and think on your feet  
  • A full UK driving license is required for this role 


  • Strong experience working in a field sales or business development role in the FMCG sector 
  • Experience working in the vape channel a plus 


  • BA/BS degree preferred but not required 


  • A place to grow your career by leading our international eCommerce initiatives. We’ll help you set big goals - and exceed them 
  • People. Work with talented, committed and supportive teammates 
  • Equity and performance bonuses. Every employee is a stakeholder in our success 
  • Computer benefits