Intern - Community

  • WeWork
  • São Paulo - SP, São Paulo, Brazil
  • Jan 16, 2020

Job Description

We are looking for passionate individuals to join our Community team.

Community interns will contribute to being the ‘face’ of WeWork and create a welcoming and collaborative community environment for members and staff. The Community team ensures the buildings are fully operational and running smoothly as well drive growth and promotion amongst WeWork’s service offerings.  

Responsibilities:

  • Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications

  • Be active on the WeWork member network

  • Solve member-related issues to ensure a cohesive community

  • Create posters for events

  • Assist with set-up and breakdown of events, including ordering food and beverages

  • Prepare newsletter

  • Assist with building operations and maintenance to ensure highest level of member experience

  • Identify issues for escalation to the Community Lead and Community Director in order to document accordingly

  • Be the first and last point of contact for your building

  • Cover the front desk during business hours

  • Greet and check-in member guests

  • Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails

  • Prepare and distribute promotional materials to guests/potential members

  • Answer “walk-up” member and guest questions or refer inquirer to additional resources

Requirements:

  • Currently completing College Degree

  • Proficient in both English and Portuguese (both written and verbal skills)

  • Customer service, events or sales experience a plus

  • Must have strong verbal and written communication skills

  • Exceptional organizational and multitasking skills

  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy

  • Passion for entrepreneurial communities

  • Passion and understanding for WeWork’s mission and values

  • Proficient in basic computer skills