Growth Operations Analyst, New Member Development

  • WeWork
  • New York, New York, United States of America
  • Jan 14, 2020
Sales

Job Description

Founded in 2010, WeWork is a global platform for work with a mission to create a world where people work to make a life, not just a living. Our pioneering model offers the benefits of a collaborative culture, the flexibility to scale workspace up and down as needed and the power of a worldwide community, all for a lower cost. With 500+ locations in over 111 cities and 29 countries, our 527,000 memberships represent global enterprises across multiple industries, including 38% of the Global Fortune 500. 

 

THE ROLE

Growth Operations is responsible for making sure we sustain WeWork’s exponential growth by focusing on the value propositions, product offerings, and member experiences and touchpoints that matter most. We work closely with our sales and marketing teams, along with a broader set of cross-functional partners to test, incubate, and scale our ideas.

 

Reporting into the Growth Operations Director of Inside Sales, we are looking for a passionate and talented Growth Operations Analyst to join the Growth Operations team. The team leads and executes global growth initiatives in partnership with the Global Head of Inside Sales, Regional and Functional Heads of Inside Sales, and the broader Growth Operations team. The Growth Operations Analyst will provide critical insights, inform our strategy, and execute on a diverse range of initiatives including growth insights, strategic planning, sales strategy, sales incentives, and goal setting.

 

RESPONSIBILITIES 

  • Support the Inside Sales team on strategic planning, sales strategy, and special projects

  • Support the monthly goal-ing and sales incentive process

  • Build dashboards via Salesforce and BI tools to track, manage, and provide insights on KPIs

  • Develop models and analysis to support our decision making and strategy

  • Translate strategy into specific business initiatives, develop operational plans, execute, measure, and iterate

  • Create presentations for team meetings with Growth initiatives

  • Coordinate global stakeholders for centrally-led initiatives

  • Partner with the Sales, Marketing, Community, Real Estate, People, and Finance teams to identify new sales strategies and other opportunities to continuously improve the Inside Sales organization’s impact and effectiveness

 

YOU BRING

  • BA/BS from a leading undergraduate institution with a major in Finance, Economics, Business or other quantitative focus

  • 3-4 years of total work experience in Banking, Consulting, Financial Services, or Sales Operations; ideally work experience supporting a breadth of projects

  • Experienced with customer acquisition, growth strategies, and operations

  • Entrepreneurial and a “growth hacker” mentality

  • Highly Innovative problem solver: possessing strong interpersonal, multi-tasking, organizational, and project planning skills, and demonstrating ability to meet aggressive deadlines

  • Naturally curious and proactive in learning

  • Strong interpersonal and communication skills and ability to influence and sell ideas to all levels of the organization

  • Salesforce and/or other CRM experience is desired 

  • Experience with SQL, R, and/or other programming languages is a plus

  • Resourceful and relentless: Independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.