Special Projects Lead

  • Keeptruckin
  • San Francisco, CA
  • Jan 05, 2020

Job Description

Who we are: 
KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads.
We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team.
Located in the city’s South of Market (SOMA) neighborhood, the KeepTruckin headquarters is a walk away from Oracle Park (go Giants!) and Union Square. Our building—built in 1923—has a unique industrial, open feel made comfortable with countless comfy couches and beautiful greenery. When they’re not working, you can find fellow team members playing pool, enjoying the rooftop view, and exploring this historical city.

About the job:
The Special Projects Team is a newly formed team within a growing organization and will lead KeepTruckin’s most strategic projects. An extension of the leadership team, this team will strategize, consult, and implement; delivering big outcomes across the organization.  
As the Special Projects Lead, you will lead the charge on the most important initiatives at KeepTruckin (Ex. launching new products, entering new markets, geographic expansion). You must quickly come up to speed on how the business is operated across all functions. You will assemble and lead large cross-functional  teams, build credibility, and alignment among key stakeholders, driving strategic vision and a clear framework for programs & projects. You will serve as a lead / mentor to other less experienced Special Projects Managers on the team.  You will track core business metrics and develop an analytical framework for making data driven decisions when prioritizing, tracking, and iterating on key initiatives. You are a detail-oriented, get-things-done professional who can adapt quickly, and balance moving quickly with high-quality delivery. You will report to the Director of Special Projects.


StrategicInfluence future vision of KeepTruckin GTM strategy.Strike a balance between heads-down execution and heads-up strategic thinking.Understand strategic problem solving, identify opportunity areas, make recommendations on priorities and opportunities for improvement.Manage Special Projects backlog and work with leadership to set priorities.
AnalyticalPreferred expertise in a B2B SaaS business model (metrics, and benchmarks).Use data to prioritize, investigate, and measure outcomes. Analyze and report on KPIs and SLAs. Strong experience with Salesforce reporting.Analyze project execution and identify risks before they impact timeline. Conduct post-mortems, root-cause analysis, and action plans safeguard against future challenges. Use excel and sql to self-serve data analysis, build models, and report to executives on KPIs
LeadershipTake ownership of complicated projects with high level of executive visibility. You are skilled at communicating with senior executives. You are tenacious and have a proven track-record of delivering big outcomes in challenging and fast-paced environment. Earn credibility and trust from cross-functional team and company leadership. Deliver outcomes using influence across the org.Drive accountability and be relentless in delivering outcomes, but flexible in exactly how to reach the goals. Build optimism & unity in the team and resolve conflict.Work with senior executives to determine overall project priorities and allocation of project managersPartner with recruiting to source, evaluate, and hire project coordinatorsSourcing, negotiating, and managing contractors and part-time project resources
Project ManagementOwn cross-functional execution of new product launches and entry into new marketsCreate and help execute new product/market rollout plans and Go-To-Market playbooksExpertise with B2B SaaS operational processes & systems preferred, along with project management frameworks and tools.Conduct stakeholder interviews to collect project needs and resource requirements and compile it into a digestible and actionable format. Diagram complicated systems & processesManage operations of each project, including developing a project plan with: clear scope, success criteria, deliverables, schedule, risks, interdependencies, and resource requirements.Mentor and coach other project managers, while delivering on your own projects


12+ years total professional experience Track record of delivering $100M+ outcomes4+ years experience project/program management role or similar management consulting roleOperations, Product, Program, or Project Management experience in a technology company (B2B SaaS company preferred)4+ years supervisory experienceProven experience working in a matrix environment, managing multiple stakeholders.  Expertise with JIRA, Confluence, Salesforce, Excel, SQLBA/BS degree (MBA Required)
Nice to haves:Experience at a company whose product includes both hardware and SaaS Hands-on software development experiencePrior experience in the transportation industry