Billing Associate

  • WeWork
  • London, United Kingdom
  • Dec 04, 2019

Job Description

Our Billing Associates use our proprietary billing system to complete the billing, payment and collections process from our Members, in addition to issuing tax invoices. Strong coordination with internal team members and external Members and vendors is key. We are seeking someone who is a self starter, highly organised, and possesses a strong attention to detail.

Duties and responsibilities:

  • Investigate payments received to identify the members they relate to

  • Communicate effectively via email and phone with Members, staff, and other teams

  • Using internal software to apply payments, edit invoices

  • Coordinating with Treasury on Member refunds, and payment receipts


  • +2 years of experience in Billing

  • Strong understanding of billing processes, procedures and systems 

  • Well-organized and able to work independently

  • Ability to pick up tasks, learn software quickly, and asks good questions

  • Excellent verbal and written communication skills.

  • Exceptional organizational and multitasking skills.

  • Demonstrate a good level of integrity, dependability, responsibility as well as  a sense of ownership, self-awareness and a good level of empathy.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.