Our Billing Associates use our proprietary billing system to complete the billing, payment and collections process from our Members, in addition to issuing tax invoices. Strong coordination with internal team members and external Members and vendors is key. We are seeking someone who is a self starter, highly organised, and possesses a strong attention to detail.
Duties and responsibilities:
Investigate payments received to identify the members they relate to
Communicate effectively via email and phone with Members, staff, and other teams
Using internal software to apply payments, edit invoices
Coordinating with Treasury on Member refunds, and payment receipts
+2 years of experience in Billing
Strong understanding of billing processes, procedures and systems
Well-organized and able to work independently
Ability to pick up tasks, learn software quickly, and asks good questions
Excellent verbal and written communication skills.
Exceptional organizational and multitasking skills.
Demonstrate a good level of integrity, dependability, responsibility as well as a sense of ownership, self-awareness and a good level of empathy.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.