Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world.
There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role.
Read more about our values and culture here.
As the Project Manager for Support Operations, you will partner closely with the various functions across Support and our engineering partners to drive projects that will help us scale and streamline operations. You will have the opportunity to be part of the ground team in shaping the operational strategy for Coinbase!
What you’ll be doing:
What we look for in you:
Nice to haves:
Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Employee Privacy Notice
Coinbase Ireland Limited (“Coinbase”) is aware of its obligations under local data protection law and the General Data Protection Regulation (“GDPR”) and is committed to protecting your privacy and processing your data securely and transparently. This privacy notice sets out, in line with the GDPR, the types of data that we have about you as an employee, worked or contractor of Coinbase. It also sets out how we use that information, how long we keep it, and other relevant information about your data.
This notice applies to current and former employees, temporary workers, and contractors.
Data controller details
Coinbase is a data controller of your personal data, meaning that it determines how your personal data is processed and for what purpose. Our contact details are as follows:
Coinbase Ireland Limited
70 Sir John Rogerson's Quay,
Grand Canal Dock, Dublin 2
Email - email@example.com
Data protection tenets
In relation to your personal data, we will:
Further details on how we satisfy each of these principles are contained in this notice.
What personal data do we collect, use, or process?
The types of personal data we may collect, use, or process about you will depend upon the nature of your position and role within Coinbase. This data includes the following:
How we collect your data
We collect data about you in a variety of ways. In most cases, we begin collecting data from you directly during the recruitment phase when you apply for a job or where we recruit you directly. This includes the information you would normally include in a CV or a recruitment cover letter, or notes made by our recruiting team during a recruitment interview. We collect more information when you complete forms at the start of your employment, for example, your bank and next of kin details. We may collect other details directly from you in the form of official documentation such as your driver's license, passport, or other evidence of your right to work.
In some cases, we will collect data about you from third parties, such as employment agencies, former employers when gathering references, or credit reference agencies.
Personal data is kept in personnel files or within Coinbase’s People Ops Dropbox and IT systems. The access to these systems is limited to those job roles where it is essential to access your records.
Why we process your data and how we use it
The law on data protection allows us to process your data for certain reasons only:
All the processing carried out by us falls into one of the permitted reasons. Generally, we will rely on the first three reasons set out above to process your data. For example, we need to collect your personal data to:
We also need to collect your data to ensure we are complying with legal requirements such as:
We also collect data so that we can carry out activities which are in the legitimate interests of Coinbase. We have set these out below:
Special categories of data
Special categories of data relate to:
We must process special categories of data in accordance with more stringent guidelines. We will process special categories of data when one of the following reasons applies:
We will use your special category data:
If none of the grounds above applies we may ask for your consent to allow us to process such data. If this occurs, you will be made fully aware of the reasons for the processing. As with all cases of seeking consent from you, you will have full control over your decision to give or withhold consent and there will be no consequences where consent is withheld. Consent, once given, may be withdrawn at any time. There will be no consequences where consent is withdrawn.
Criminal conviction data
We conduct background checks on all of our candidates once an offer of employment has been accepted. We will only collect criminal conviction data as part of a background check where local law permits us to do so. Where are permitted to do so by local law, we use criminal conviction data in the following ways:
We process this data because of our legal obligation to ensure that you are fit and proper for the role you have applied for and our obligation to monitor the background circumstances of our staff. We will rely on a lawful basis permitted by local law before gathering and processing this sort of information.
If you do not provide your data to us
It is voluntary for you to provide us with your personal data. However, if you fail to provide certain data when requested, we may not be able to perform the employment contract, contract for services, or other relevant contract we have entered into with you (such as paying you or providing a benefit) or we may be prevented from complying with our legal obligations (such as to ensure the health and safety of our workers).
Sharing your data
Your data will be shared with colleagues within Coinbase where it is necessary for them to undertake their duties. This includes, for example, your manager for their management of you, and the People Ops department for maintaining personnel records.
We may also disclose your personal data to third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets in circumstances which may require the use or transfer of such personal data. This may also include, without limitation, in connection with any bankruptcy or insolvency event. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Notice.
We share your data with third parties to obtain and process essential information required for your employment, including:
Some of your personal data may be disclosed, transferred, stored, processed or used overseas by us, or by third party service providers for the purposes described in above. This may happen if:
In particular, your personal data may be disclosed as outlined above to persons in Australia, Hong Kong, the European Economic Area, the United Kingdom, Singapore, Malaysia, the U.S.A and/or such other countries in which: (i) those parties or their, or our, computer systems may be located from time to time, or (ii) any member of the Coinbase Group becomes licensed or establishes a place of business, in each case where it may be used for the purposes described in this Privacy Notice.
Where we transfer data to jurisdictions outside of the EEA, we will do so in accordance with applicable privacy law. Some of the jurisdictions which we transfer personal data to may not be regarded as having an adequate level of protection of data. In these cases, we will ensure that additional steps are taken in order to legitimize the transfer. For example, we may enter into European Commission approved model contract clauses with entities outside in the US in order to legitimize the transfer of personal data to that jurisdiction.
For more information on international transfers (and the mechanisms that we have in place to ensure that they are done in a way that protects your privacy rights) please contact: firstname.lastname@example.org.
Other uses and disclosures
We may collect, use and disclose your personal data for other purposes not listed in this Privacy Notice. If we do so, we will make it known to you at the time we collect, use or disclose your personal data.
Protecting your data
We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction, and abuse. We have implemented processes to guard against such. These policies and procedures are covered in the Information Security Program Data Security Policy, and Access Control Policy.
Where we share your data with third parties, we provide written instructions to them to ensure that your data is held securely and in line with GDPR requirements. Third parties must implement appropriate technical and organizational measures to ensure the security of your data.
How long we keep your data
In line with data protection tenets, we only keep your data for as long as we need it, which will be at least for the duration of your employment with us plus an additional time period to account for local law relating to the statute of limitations. Local law also requires us to keep certain categories of data for longer than others. Retention periods can vary depending on why we need your data, as set out below. Coinbase may update this policy from time to time.
Settled Workers in Ireland
In addition to the records stated above for settled workers in Ireland, Coinbase will retain the following records in relation to migrant workers for 6 years after the end of the employee’s contract.
These records shall be retained for whichever is the shorter period of either:
Automated decision making
No decision which has a significant impact on you will be made about you solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement).
Your rights in relation to your data
The law on data protection gives you certain rights in relation to the data we hold on you. These are:
In the very limited circumstances where we rely on your consent to process your personal data (rather than one of the other grounds set out in this policy), you have the unrestricted right to withdraw that consent at any time. Withdrawing your consent means that we will stop processing the data that you had previously given us. There will be no consequences for withdrawing your consent. However, in some cases, we may continue to use the data where so permitted by having a legitimate reason for doing so.
If you wish to exercise any of the rights explained above, please contact People Ops or the company’s data protection lead (details below).
Making a complaint
The supervisory authority in Ireland for data protection matters is the Data Protection Commission (“DPC”). If you think your data protection rights have been breached in any way by us, you are able to make a complaint to the DPC. You may lodge a complaint by emailing email@example.com or writing to the following address: Data Protection Commission, Canal House, Station Road, Portarlington, R32 AP23 Co. Laois. You can visit the website of the Data Protection Commission at www.dataprotection.ie for more details.
Data Protection Lead
The Company’s Data Protection Lead is Lydia Lavender. Contact details are: