Affirm

  • San Francisco, CA
Affirm San Francisco, CA
Dec 14, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is growing, and so is our Talent Team! We need a Business Sourcer who shares our philosophy that finding high-quality talent requires innovative, out-of-the-box thinking versus reactive methods. As the first impression of our company, you'll need to be able to relay a compelling picture of our team, vision, culture and responsibilities to prospective candidates, and be confident in pursuing future Affirmers! What You'll Do Partner with hiring managers for all Commercial teams (Client Success, Consumer Business, Marketing, Sales, Sales Operations, Strategic Partnerships) to build strategies and pipeline for our openingsSupport company hiring goals by building a diverse pipeline for open roles and network for our volume hiresPartner with leadership to understand the competitive landscape and gather recruiting data that will inform your sourcing approachSource and engage candidates with a personal touch that aligns with Affirm's core valuesCraft creative emails and nurture campaigns that will attract prospective candidates What We Look For 2+ years of sourcing experience on a recruiting teamPassion for building a diverse and inclusive teamProven track record for successfully identifying and hiring exceptional candidates in fast-growing environmentsExperience with creative sourcing through multiple channels (web, social networks, search strings, etc.)Ability to think creatively and critically while thriving in a fast-paced, dynamic, and often ambiguous work environmentExcellent written and verbal communication skills
Affirm San Francisco, CA
Dec 13, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm’s Compliance team designs and implements a compliance program that enables Affirm to adhere to regulatory requirements while also identifying and addressing potential regulatory issues that may arise. The team is seeking a Director, Compliance who will lead the strategic design and oversight of crucial portions of our compliance program including: bank partner reporting & engagement, compliance policy governance, compliance testing, monitoring, data analytics, and compliance committee reporting. This person will be based in San Francisco and will report to the Chief Compliance Officer. What You'll Do Compliance Program Team Oversight Hire, retain, and motivate compliance professionals responsible for effectively implementing the company’s compliance program, while providing ongoing direction, oversight, and continuous and timely feedbackEnable ongoing mentoring and training opportunities to deepen the expertise and skillset of the teamIdentify resourcing needs aligned with company priorities, and support recruiting and hiring efforts Bank Partner Reporting & Engagement Respond to audit and examination requests and inquiries, including research, documentation gathering, and response preparation. Meet with auditors and partner testers to provide insight into Affirm.Collaborate with internal partners to develop responses and action plans to identified issuesCoordinate compliance responses to third- party due diligence requests and meetings, including the provision of a number of policies and other internal processes and provide descriptions of compliance processes New Product, Bank Partner & Market Initiatives & Program Support Design and maintain testing for new products/partnersIncorporate processes with compliance implications into compliance testing plans and resourcingEnsure compliance training is delivered to employees who have new/changing requirementsCoordinate multi-functional projects/initiatives with 3rd parties by providing policies, program documents, process descriptions, etc.  Compliance Testing, Monitoring & Data Analytics Responsible for the design of the compliance testing, monitoring, and data program, which includes establishing the testing calendar, including prioritization, resourcing and reporting and oversee the testing activities end-to-endReview issues identified, and assist in prioritization, communication, and action planning. Ultimately responsible for oversight and final sign off on all work-papers and reports.Provides timely reporting to compliance committee and other stakeholders What We Look For Minimum of 10 years of experience in Compliance, Risk, or internal auditDemonstrated knowledge and application of consumer protection laws and regulations Proven knowledge of regulatory risks, processes and controlsStrong knowledge of control frameworks and the ability to design and evaluate the efficiency of controls embedded within business processesSolid project management, critical thinking and analytical skillsExcellent verbal and written communication skills with the ability to communicate complex and sensitive issues to senior management in a clear and persuasive mannerAdditional experience in Operations is a plusCRCM, CAMS a nice-to-have, but not required
Affirm Chicago, IL
Dec 13, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.  We're excited to share that financial services startup, Affirm is setting up shop in Chicago's River North neighborhood! This office will provide us with a much needed midwest outpost for our Sales, Marketing, Engineering, and Product teams. Join us on our mission to build honest and transparent financial products that improve lives. .  Do you love being in the middle of it all? Are you as excited to tackle technical problems as you are to build critical client relationships? As a Technical Account Manager you will be responsible for the technical success of our largest merchants post-sale. You will advise their developers for the entire customer lifecycle: onboarding, account growth and renewal. You will help them not only to avoid pitfalls, but to take advantage of more of Affirm’s offerings. Technical Account Managers work closely with Affirm’s Product, Operations, Customer Success and Merchant Help teams. What You'll Do Lead the technical relationships for a named set of enterprise merchants within a verticalProject Manage and provide world class technical guidance for new merchants’ integrationsReduce your merchants' risk by actively working with them to identify problematic technical approachesUnderstand your merchants' upcoming projects and their potential impacts on their Affirm implementationsQuickly resolve critical technical issues for your accountsProvide early feedback to engineering and product teams while iterating on new productsDrive new feature and product adoption with retail partners, including betas and pilotsIdentify areas to improve operational efficiencies and onboard our merchants more quicklyEffectively lead multiple projects from separate accounts at a timeQuarterback multi-departmental efforts to resolve complicated issues quickly What We Look For 10+ years experience as a TAM, Solutions Engineer, or other customer facing technical role where you owned key developer relationshipsComfort reading code in at least two programming languagesConfident when discussing technical web development conceptsEngineering managers respect your opinion after talking with you about different technical approachesExceptional communication skills, with a deep command of the written word (please submit a cover letter when applying - we actually read them!)Successful track record in retaining and growing enterprise accountsStrong project management skills, capable of influencing internal and external partners to stay on scheduleBachelor’s degree with a record of pushing yourself academically Nice To Have Degree in a technical major (Computer Science, Mathematics, Engineering, etc.) or bootcamp gradFamiliarity with the payments ecosystemFamiliarity with web/mobile application architectureComfortable writing code in at least one language
Affirm San Francisco, CA
Dec 13, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Do you love being in the middle of it all? Are you as excited to tackle technical problems as you are to build critical client relationships? As a Technical Account Manager you will be responsible for the technical success of our largest merchants post-sale. You will advise their developers for the entire customer lifecycle: onboarding, account growth and renewal. You will help them not only to avoid pitfalls, but to take advantage of more of Affirm’s offerings. Technical Account Managers work closely with Affirm’s Product, Operations, Customer Success and Merchant Help teams. What You'll Do Lead the technical relationships for a named set of enterprise merchants within a verticalProject Manage and provide world class technical guidance for new merchants’ integrationsReduce your merchants' risk by actively working with them to identify problematic technical approachesUnderstand your merchants' upcoming projects and their potential impacts on their Affirm implementationsQuickly resolve critical technical issues for your accountsProvide early feedback to engineering and product teams while iterating on new productsDrive new feature and product adoption with retail partners, including betas and pilotsIdentify areas to improve operational efficiencies and onboard our merchants more quicklyEffectively lead multiple projects from separate accounts at a timeQuarterback multi-departmental efforts to resolve complicated issues quickly What We Look For 10+   years experience as a TAM, Solutions Engineer, or other customer facing technical role where you owned key developer relationshipsComfort reading code in at least two programming languagesConfident when discussing technical web development concepts. Engineering managers respect your opinion after talking with you about different technical approachesExceptional communication skills, with a deep command of the written word (please submit a cover letter when applying - we actually read them!)Successful track record in retaining and growing enterprise accountsStrong project management skills, capable of influencing internal and external partners to stay on scheduleBachelor’s degree with a record of pushing yourself academically If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
Affirm New York, NY
Dec 13, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Do you love being in the middle of it all? Are you as excited to tackle technical problems as you are to build critical client relationships? As a Technical Account Manager you will be responsible for the technical success of our largest merchants post-sale. You will advise their developers for the entire customer lifecycle: onboarding, account growth and renewal. You will help them not only to avoid pitfalls, but to take advantage of more of Affirm’s offerings. Technical Account Managers work closely with Affirm’s Product, Operations, Customer Success and Merchant Help teams. What You'll Do Lead the technical relationships for a named set of enterprise merchants within a verticalProject Manage and provide world class technical guidance for new merchants’ integrationsReduce your merchants' risk by actively working with them to identify problematic technical approachesUnderstand your merchants' upcoming projects and their potential impacts on their Affirm implementationsQuickly resolve critical technical issues for your accountsProvide early feedback to engineering and product teams while iterating on new productsDrive new feature and product adoption with retail partners, including betas and pilotsIdentify areas to improve operational efficiencies and onboard our merchants more quicklyEffectively lead multiple projects from separate accounts at a timeQuarterback multi-departmental efforts to resolve complicated issues quickly What We Look For 10+ years experience as a TAM, Solutions Engineer, or other customer facing technical role where you owned key developer relationshipsComfort reading code in at least two programming languagesConfident when discussing technical web development concepts. Engineering managers respect your opinion after talking with you about different technical approachesExceptional communication skills, with a deep command of the written word (please submit a cover letter when applying - we actually read them!)Successful track record in retaining and growing enterprise accountsStrong project management skills, capable of influencing internal and external partners to stay on scheduleBachelor’s degree with a record of pushing yourself academically If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.#LI-DA1
Affirm San Francisco, CA
Dec 13, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Product Marketing team’s role at Affirm is to deeply understand our market, consumers, and retailer needs to help inform our product strategy and craft our positioning and messaging. Product Marketing leads our go-to-market, collaborating with Product Management, Growth Marketing, and other GTM teams on early-stage product exploration, A/B tests, and powerful launches that drive growth and adoption. We are looking for an analytical, creative product marketing manager who enjoys problem-solving and working collaboratively across a diverse range of teams. What You'll Do Partner with Product Management, Sales, Client Success, and Marketing to launch and drive adoption of new products from Pilot/Beta to GAOwn, design and iterate on our value proposition, positioning, and messaging across all retailer touchpoints and Affirm propertiesSystematically capture inbound product feedback, lead product discovery for nascent opportunities, and propose plans for evolving our offeringCollaborate with Product and other partners to identify and financial model new business opportunities (Revenue Strategy) and develop and monitor KPIs to track product performance (Product Analytics)Be the expert within your areas of ownership by staying on top of industry, technology, and competitive trends; utilize these insights to continually refine Affirm’s market positioning What We Look For 3+ years of Product Marketing or related experienceExperience successfully launching products in ecommerce, retail, martech, or fintech Powerful storyteller; written, verbal, and visualStrong analytical capability; distinguish between signal and noise to make data driven decisions Exceptional prioritization and project management skillsDemonstrated ability to collaborate effectively across multiple teamsSelf-starter with ability to build programs from scratch; be ready to roll-up your sleeves and get things done
Affirm San Francisco, CA
Dec 13, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We’re looking for a smart, driven individual to join our Quantitative Markets team. The Quantitative Markets team is responsible for structuring Affirm’s debt funding deals and building data-driven models to analyze the performance of Affirm’s consumer loans. The ideal candidate will have experience in trading and/or structuring asset-backed transactions at an investment bank, hedge fund, asset manager, or a financial technology company. Additionally, the ideal candidate will also have strong quantitative, technical and interpersonal skills to bridge the analytical, engineering and finance areas of Affirm.   What You'll Do Work closely with the Capital Markets team to evaluate, structure and price consumer debt financing deals Monitor origination and performance trends to provide input into future funding terms considerations Partner cross-functionally with our Capital Markets, Treasury, Risk, Commercial, Product and Engineering teams to evaluate funding, product and business decisions What We Look For 5+ years of relevant experience trading or structuring ABS deals at an investment bank, hedge fund, asset manager, or financial technology company; experience in the consumer ABS space is a plus Experience working with accountants, rating agencies, and internal stakeholders to review deal transaction documents on structure, funds flow, collateral eligibility considerationsStrong data-manipulation skills using tools such as Pandas/R/SAS and experience with industry-standard tools such as Intex/BloombergStrong interpersonal and communication skills, and ability to collaborate and influence across different teams in the organizationDesire to understand the broader context of business decisionsAbility to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment
Affirm San Francisco, CA
Dec 13, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are growing rapidly and welcome all levels to apply! As a Sales Engineer you’ll combine your technical aptitude, exceptional communication skills, and creative problem solving to implement the Affirm solution with our growing network of enterprise merchant partners. You’ll help with pre-sale activities, analyzing requirements and identifying solutions. Sales Engineers work closely with Affirm’s Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, identify product enhancements, and build internal processes that scale. What You'll Do Make the technical case for Affirm to merchantsDesign custom Affirm solutions based on a Merchant’s business priorities and technical capabilitiesDevelop pre-sales support material and documentation for new products and featuresBuild and present custom demos as requiredWork with Sales operations to build and refine scalable business processes What We Look For Passion and drive to change consumer banking for the betterBA/BS degree in business/technology, or equivalent technical account management experienceExperience in Sales Engineering, Partner Engineering, Solutions Engineering or a Support roleWorld class communicator with excellent sales instinctsKeen technical mind comfortable writing scripts in at least one programming languageProven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
Affirm San Francisco, CA
Dec 13, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Performance engineers drive optimization efforts across the organization and play a crucial role in building scalability into every component. What You'll Do Dive into metrics to find resource contention and limiting factorsTune systems, virtual machines, networks, load balancers, databases, and cloud servicesDesign benchmarks and load tests to characterize performance and establish scalability modelsCreate and adapt performance monitoring tools, and onboard product teamsCollaborate with product teams to recommend service and component metricsDevelop best practices across the stack and drive adoption across the organization What We Look For ≥5 years of experience and demonstrated success in working with systems at scaleProficient in benchmark creation, measurement and modeling of system behavior under loadAbility to identify system bottlenecks and provide a root cause analysisExperience with load testing tools (e.g. locust, wrk)Experience with MySQLFamiliarity with Linux and virtualized networksExperience with AWS, Java, and Python is preferred If you read Brendan Gregg’s Systems Performance for recreation, have muscle memory for iotop and ss in your fingers, understand the difference between wrk and wrk2, and can explain the nuances of EBS throughput and IOPs limits, we want to hire you.
Affirm San Francisco, CA
Dec 13, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are growing rapidly and welcome all levels to apply! As a Sales Engineer you’ll combine your technical aptitude, exceptional communication skills, and creative problem solving to implement the Affirm solution with our growing network of enterprise merchant partners. You’ll help with pre-sale activities, analyzing requirements and identifying solutions. Sales Engineers work closely with Affirm’s Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, identify product enhancements, and build internal processes that scale. What You'll Do Make the technical case for Affirm to merchantsDesign custom Affirm solutions based on a Merchant’s business priorities and technical capabilitiesDevelop pre-sales support material and documentation for new products and featuresBuild and present custom demos as requiredWork with Sales operations to build and refine scalable business processes What We Look For Passion and drive to change consumer banking for the betterBA/BS degree in business/technology, or equivalent technical account management experience1-4+ years in Sales Engineering, Partner Engineering, Solutions Engineering or a Support roleWorld class communicator with excellent sales instinctsKeen technical mind comfortable writing scripts in at least one programming languageProven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes. #LI-DA1
Affirm Chicago, IL
Dec 13, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.  We're excited to share that financial services startup, Affirm is setting up shop in Chicago's River North neighborhood! This office will provide us with a much needed midwest outpost for our Sales, Marketing, Engineering, and Product teams. Join us on our mission to build honest and transparent financial products that improve lives. We are growing rapidly and welcome all levels to apply! As a Sales Engineer you’ll combine your technical aptitude, exceptional communication skills, and creative problem solving to implement the Affirm solution with our growing network of enterprise merchant partners. You’ll help with pre-sale activities, analyzing requirements and identifying solutions. Sales Engineers work closely with Affirm’s Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, identify product enhancements, and build internal processes that scale. What You'll Do Make the technical case for Affirm to merchantsDesign custom Affirm solutions based on a Merchant’s business priorities and technical capabilitiesDevelop pre-sales support material and documentation for new products and featuresBuild and present custom demos as requiredWork with Sales operations to build and refine scalable business processes What We Look For Passion and drive to change consumer banking for the betterBA/BS degree in business/technology, or equivalent technical account management experience1-4+ years in Sales Engineering, Partner Engineering, Solutions Engineering or a Support roleWorld class communicator with excellent sales instinctsKeen technical mind comfortable writing scripts in at least one programming languageProven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
Affirm Chicago, IL
Dec 13, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.  We're excited to share that financial services startup, Affirm is setting up shop in Chicago's River North neighborhood! This office will provide us with a much needed midwest outpost for our Sales, Marketing, Engineering, and Product teams. Join us on our mission to build honest and transparent financial products that improve lives. Do you love being in the middle of it all? Are you as excited to tackle technical problems as you are to build critical client relationships? As a Technical Account Manager you will be responsible for the technical success of our largest merchants post-sale. You will advise their developers for the entire customer lifecycle: onboarding, account growth and renewal. You will help them not only to avoid pitfalls, but to take advantage of more of Affirm’s offerings. Technical Account Managers work closely with Affirm’s Product, Operations, Customer Success and Merchant Help teams. What You'll Do Lead the technical relationships for a named set of strategic merchants within a verticalProject Manage and provide world class technical guidance for new merchants’ integrationsReduce your merchants' risk by actively working with them to identify problematic technical approachesUnderstand your merchants' upcoming projects and their potential impacts on their Affirm implementationsQuickly resolve critical technical issues for your accountsProvide early feedback to engineering and product teams while iterating on new productsDrive new feature and product adoption with retail partners, including betas and pilotsIdentify areas to improve operational efficiencies and onboard our merchants more quicklyEffectively lead multiple projects from separate accounts at a timeQuarterback multi-departmental efforts to resolve complicated issues quickly What We Look For 5+ years experience as a TAM, Solutions Engineer, or other customer facing technical role where you owned key developer relationshipsComfort reading code in at least two programming languagesConfident when discussing technical web development conceptsEngineering managers respect your opinion after talking with you about different technical approachesExceptional communication skills, with a deep command of the written word (please submit a cover letter when applying - we actually read them!)Successful track record in retaining and growing strategic accountsStrong project management skills, capable of influencing internal and external partners to stay on scheduleBachelor’s degree with a record of pushing yourself academically Nice To Have Degree in a technical major (Computer Science, Mathematics, Engineering, etc.) or bootcamp gradFamiliarity with the payments ecosystemFamiliarity with web application architectureComfortable writing code in at least one language
Affirm Chicago, IL
Dec 13, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.  Affirm's mission is to deliver honest financial products that improve lives. We do this by partnering with top companies to offer responsible financial products at the point of sale, across channels. Working jointly with our clients, Affirm co-develops and executes on partnership strategies to innovate and grow their businesses. As Affirm grows, we’re setting up shop in Chicago's River North neighborhood! This office will provide us with a much needed midwest outpost for our Commercial, Marketing, Engineering, and Product teams.  As one of the first hires on the Retail Client Success Team, you will work with strategic enterprise merchants to drive usage of the Affirm product in the Retail environment (in store).  This position is a high-profile customer-facing role requiring outstanding relationship and program management skills. You will utilize those skills to build relationships that result in opportunities to increase Affirm adoption, conversion and volume in Brick and Mortar retail.  This role reports to our Senior Manager of Omnichannel and is based in our Chicago office.  WHAT YOU'LL DO Manage a portfolio of enterprise and/or Mid-market Retail accounts to foster strategic, long-term business relationshipsBuild Brick and Mortar relationships with key Services, Merchants and Buyer stakeholders to drive merchant usage, satisfaction and revenue growthPromote in store marketing and merchandising best practices to increase consumer awareness and Affirm product usagePartner closely with the Affirm Client Success team to manage overall portfolio performance and offer solutions that drive sales and volume in store Analyze brick and mortar channel performance to deliver measurable ROI and drive further adoptionBe the responsible party for customer health Develop a true partnership by managing escalations and creating innovative solutions to traditional retail operational problemsPartner internally with Client insights, Product, Finance and Support to drive the business results required for Affirm growth WHAT WE LOOK FOR Bachelor’s degree with 6-8 years of account management experience in Big Box/Enterprise Retail 2+ years experience working at a large, Nationally recognized brick and mortar retailer desiredExcellent enterprise customer relationship management skills with the ability to manage complex, matrixed accountsAbility to engage with and deliver compelling business presentations to executive staff Strong written communication skillsUnderstanding of Omnichannel Retail Experience in managing cross-functional projects with a high attention to detailKnowledge of Retail and Partner Marketing Experience with private label credit cards or financial products is a plusExcellent analytical abilities
Affirm Chicago, IL
Dec 13, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.  We're excited to share that financial services startup, Affirm is setting up shop in Chicago's River North neighborhood! This office will provide us with a much needed midwest outpost for our Sales, Marketing, Engineering, and Product teams. Join us on our mission to build honest and transparent financial products that improve lives. As our first Sales Development Manager in our new office, you will be reporting to our VP of Sales to lead and train our inside sales team, driving our top-of-the-funnel merchant acquisition strategy. You will partner closely with other sales leaders to align on pipeline generation, from Mid-Market size brands to Enterprise. Do you consider yourself a pioneer and a culture leader? Are you a motivating sales coach, proactive problem solver, and data-driven leader? We’d love to meet you! What You'll Do Hire, onboard, manage, lead and inspire a team of sales development associatesManage key metrics to ensure pipeline development to meet revenue goalsDevelop, build and coach a sales development playbook and training program that includes outbound cadences, email content and phone tracksCollaborate cross-functionally with Sales Operations to develop, implement and train more efficient processes and increase productivityCollaborate cross-functionally with Marketing to optimize a lead program and strategyWork collaboratively with other Sales Managers to ensure alignment in account prioritization and strategyCreate a positive and motivating culture within the team that enables individuals to work towards their career goals What We Look For Bachelor's Degree or equivalent experience required, 5+ years of professional experience in a technology environmentExperience building and/or optimizing an effective sales development playbook and strategyExperience identifying, recruiting, and developing top talentAbility to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environmentStrong written and verbal communication skillsFlexible and adaptable team player who works well with others in a cross-functional capacity and can build relationships with key senior team membersData driven approach to pipeline management and lead forecastingExcellent people management skills that enables you to balance being an advocate for the individuals on your team while also evaluating their performance objectively
Affirm San Francisco, CA
Dec 13, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Do you love technical problem solving? Do you enjoy teaching others? Do you want a broad exposure to a wide variety of web development technologies? As a Developer Support Engineer at Affirm, you’ll be supporting the thousands of developers who are integrating Affirm into their e-commerce and in-store point of sale systems. You will combine your skills as a full-stack developer with your ability to communicate complex technical concepts. Your technically sophisticated, authentic and actually helpful responses will delight normally cynical engineers, who are used to the ‘black-hole’ support experiences they get from the traditional players. Developer Support Engineers are a part of the Engineering Team and work closely with Affirm’s Product, Operations, Account Management and Merchant Help teams. As an early member of this brand-new team at Affirm, you will have a huge impact from day one. What You’ll Do Quickly become an authority in Affirm’s APIsBe the primary escalation point for technical issues from our Merchant Help TeamDevelop tools to enable our Merchant Help Team to be more effectiveWork directly with our developers to tackle issuesCoordinate outreach from our engineering and product teams Analyze support patterns to deliver insights that drive product improvement If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes. #LI-DA1 What We Look For Passion to change consumer banking for the betterComputer Science major or CS minor with Cognitive Science or Computational BiologyExperience integrating UX elements w/ backend services, frameworks, and 3rd party developer APIsFantastic technical troubleshooting skillsA strong voice when writing - you let your personality show without sacrificing clarity (Please submit a cover letter when applying - we actually read them)Task jugglers who can keep dozens of balls in the air and thriveBachelor's degree with a strong academic record
Affirm San Francisco, CA
Dec 12, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.   Affirm is growing, and so is our recruiting team! We are seeking a high-energy Technical Recruiting Lead who shares our philosophy that finding high-quality talent requires innovative, out-of-the-box thinking versus traditional reactive methods.  As the first impression of our company, you'll need to be able to relay a compelling picture of our company, vision, culture and responsibilities to potential candidates, and be fearless in pursuing great candidates. What You'll Do Own all things product, design, data, and analytics recruitingManage team of recruiters to hit target goals for hires and D&ITeam up with hiring managers to build strategies and pipeline: source, assess, and close high caliber candidates in our product teamContinuously build a network of potential candidates, conduct in-depth interviewsCollaborate with recruiting team to improve existing recruiting and retention processesSupport ad hoc projects as needed and be willing to do whatever it takes at a moment’s notice to capitalize on an opportunity; the market moves quickly and so should you What We Look For 5+ years of full lifecycle technical recruiting experience, including some startup experience1+ years managing people in a recruiting functionProven track record of success in building strong partnerships with technical teams and stakeholdersExcellent at driving the process and keeping it moving forward despite any obstaclesExcellent representative of the company - professional, articulate, knowledgeable and intelligentFluency in web and internal tools (Lever is our ATS)A fun and collaborative teammate who pitches in wherever necessary
Affirm San Francisco, CA
Dec 12, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. As the team who helps to engage and inspire the people who will drive our product and company, the People Operations team drives our company mission by bringing our culture to life throughout the employee lifecycle. We are trusted advisors to the business who work collaboratively to deliver thoughtful, empathetic, and intelligent solutions to the business. We work to make Affirm a place where anyone has the opportunity to thrive and achieve their potential. As a Learning & Development Manager, you will help us accelerate our culture of continuous learning by managing our manager and diversity & inclusion programs. You will draw on your experience as a learning & development professional to create strategies that will help Affirm build high-performance teams, create and foster best practices, and optimize and evolve our learning programs as we grow. What you'll do Be an owner: drive and execute on the learning curriculum for Affirm’s people managers and diversity & inclusion initiatives; ensure it scales and continues to meet the needs of our evolving population Advise the business : Collaborate with our People Business Partners, Onboarding/Engagement/Diversity & Inclusion partners, and business leaders to understand learning & development needs, assess opportunities, and recommend solutions that fit with the broader learning and development strategy Demonstrate subject matter expertise and drive impact: Develop engaging, creative, and impactful learning experiences to improve individual and organizational performance and developmentPartner closely with Diversity, Equity & Inclusion stakeholders to ensure that in addition to our Diversity & Inclusion specific trainings, that all learning programs are inclusive and are applied with a diversity & inclusion lensDevelop and track key performance indicators; measure and evaluate the efficacy of Affirm’s manager and D&I learning programs; utilize data to iterate on a strategy that will help to drive meaningful change while motivating, inspiring and retaining our employees; build and socialize business cases that demonstrate program impact and efficacy Build highly effective programs: Provide outstanding program management support, including, keeping partners appropriately engaged and up-to-date; actively resolving project, design, or resource issues; collaborating with cross-functional partnersPartner with Director, People Operations (to whom this position reports) on all learning-related operations, including vendor management, project budgeting, planning, logistics management, and communicationAct as first level of program support for key partners and employee questions related to philosophy, guidance, data and policy What we look for 6+ years of corporate experience; 3+ hands-on experience in adult learning and people developmentA strong point of view around diversity, equity and inclusion; proven record of integrating across broader learning curriculumAbility to thrive in a face-paced environment with quickly changing business needsSubject matter expertise in crafting and applying design concepts; ability to develop effective learning interactions across a variety of mediums (in-person, blended, online, self-service) and able to strategically target the appropriate strategy based on our employee needsTrack record on learning curriculum management Ability to integrate multiple sets of data to build a cohesive recommendation and planStrong business insight and judgement, team orientation, and collaborative styleExcellent verbal and written communication skillsAbility to maturely balance sensitive and confidential information
Affirm San Francisco, CA
Dec 10, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. As a company that offers clear and transparent financing to consumers, we are extremely attentive to ensuring that our merchant partnerships are successful for Affirm, our merchants, and most importantly our customers. Our merchant partners encompass a variety of industries and business models, ranging from venture-backed e-commerce startups to publicly-traded enterprises. As a Merchant Underwriter, you will  assess financial risk related to credit, fraud and identity associated with the merchants. You will also coordinate with cross-functional partners to assess non-financial risk - brand, reputational, legal and compliance risk.  The ideal candidate will have knowledge or experience in o e-commerce underwriting and/or commercial lending. The candidate will have a working knowledge of evaluating merchant financial risk based on 3rd party data, credit reports, financial statements, and other merchant attributes. Prior work experience in payments, lending, banking, financial institutions is a plus. What You'll Do Assess brand, compliance, fraud and financial risk and determine credit exposure risk on new and existing merchants to determine an appropriate course of actionUse business credit reports, financial statements, investigative research tools, and financial market data to conduct financial and non-financial risk assessment of Affirm’s merchants as they are prospected, signed, and on-boarded by Affirm’s Sales teams. Merchants can come in various sizes - from large enterprises to small/medium businesses to small/casual sellersInvestigate and use new sources of third party data to assess merchant financial riskConduct ongoing monitoring of credit, fraud, and dispute/chargeback trends by merchants in order to detect changes and anomalies from expected performance. Work closely with our Account Managers and other teams to manage anomalies as they come upBusiness Process Improvement: Leverage your knowledge to provide guidance towards the automation/improvements of merchant risk evaluation. Work with different members of Affirm to evolve seller risk management. What We Look For The ideal candidate has working knowledge and some (~2) years of experience in assessing merchant risk in a function such as Merchant/Seller Risk Management, Fraud, or Merchant Underwriting at a Payments or E-Commerce technology company or an acquiring bankExperience reviewing financial statements and/or payment processor statementsOwnership Mentality: Demonstrate an appropriate sense of accountability, ownership, urgency, and executionCommunication Skills: Ability to communicate points of view on complex and challenging topics professionally with supporting rationale; ability to communicate complex and sensitive information to cross-functional stakeholders with appropriate clarity and discretionAbility to thrive in a dynamic and fast-paced environment
Affirm San Francisco, CA
Dec 10, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We’re looking for intelligent, driven professionals to join our new Merchant Pricing team. Merchant Pricing is a function within the broader Risk organization and is responsible for enabling efficient value exchange between merchants and consumers through innovative and strategic pricing solutions and building best practices. In this role, you will help Affirm scale up its merchant base and achieve profitability targets while managing risk and will collaborate with Commercial, Product, Engineering, Finance, Capital Markets, and internal risk teams. The ideal candidate will have strong analytical and problem solving skills, as well as interpersonal skills to work cross-functionally and drive forward recommendations. What You'll Do Work with Commercial and Product teams to build & execute Pricing Strategy Develop a robust pricing optimization and monitoring infrastructureLeverage this infrastructure, to assess, define, and scale pricing opportunities for different verticalsWork with Product teams on innovative ways we could change the pricing to improve unit economics; and execute more efficientlyWork with Data Science and Commercial teams on building strategies to optimize customer lifetime value Drive execution by launching and leading cross-functional initiatives What We Look For Passion and drive to change banking, payments and online marketing for the better8+ years of experience in an analytically-driven strategy role (management consulting, finance, analytics, credit, etc.)Proactive leader that can seek out new opportunities, drive projects, navigate ambiguity, and develop creative solutions with minimal guidance Ability to collaborate and influence across different teams in the organizationCuriosity to learn about data, models and algorithmsIntelligence + Humility. Hubris is the fastest way to blow up a bank!Grit. Lots of grit. You’ll wear 7 hats and not love all of them
Affirm New York, NY
Dec 10, 2019
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We’re looking for a smart, driven individual to join our Capital Markets team and focus on growing, cultivating, and diversifying Affirm’s network of capital partners with a focus on depository institutions, pension funds, insurance companies, and asset managers. This person will partner closely with the broader capital markets  team focused on deal structuring and execution in scoping, evaluating, and rationalizing potential transactions and capital partners for Affirm’s growing array of funding strategies. The ideal candidate will have experience working in investor relations, sales or strategy in fixed-income, with a previous focus on structured credit, ABS, or other securitized products.  Additionally, the ideal candidate will have strong technical and interpersonal skills and the desire to work closely with both internal and external stakeholders. What You'll Do Own the day-to-day communication with many of Affirm’s existing and prospective capital partners. This includes top asset managers, hedge funds, insurance companies, and pension funds.Help drive economic value by translating market color and feedback into a holistic capital partner engagement and growth strategy to support a rapidly growing origination businessServe as principal point of contact to the deal structuring and execution-focused members of the capital markets team to relay transaction, marketplace, and investor color to the groupOwn all investor-facing marketing materials that the capital markets team deploys to articulate the platform’s asset-class value proposition to institutional capital partners What We Look For 5-8 years of experience in buy or sell-side sales or strategy, or fixed-income product marketing at an asset manager, PE fund, or hedge fundFixed-income technical knowledge as well as a solid grasp of US market conditions in Consumer ABS, Specialty Finance, ABS Origination & Distribution, High Yield and Leveraged Loan creditStrong sales and presentation skillsHighly resourceful, action-oriented with strong organization skills and attention to detailTechnical knowledge of structured products and portfolio management techniques across different total return investor typesAbility to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environmentStrong interpersonal skills and the ability to read a situation, listen, frame a conversation and pitch when necessaryExperience managing multiple concurrent projects from start to finish