Nextdoor

  • North Holland, Netherlands
Nextdoor Ontario, Canada
Nov 16, 2019
Nextdoor is the trusted local network for you, your neighbours and your community. Nextdoor’s mission is to provide a trusted platform where neighbours work together to build stronger, safer, happier communities, all over the world. Nextdoor is used by millions of members in close to 250,000 neighbourhoods globally. Since 2016, we have successfully launched Nextdoor in the Netherlands, UK, Germany, France, Italy and Spain and Australia and we plan to extend our service further internationally in 2020 and beyond. Nextdoor Canada is currently the fastest-growing market globally.  Neighbours use Nextdoor to share local events, find lost pets, recommend local service providers, give away or sell household items they no longer need, share information about neighbourhood safety, and discuss local issues. Our platform also allows government agencies and emergency response departments to communicate directly with residents, especially when urgent safety issues arise. As Community Manager for Nextdoor Canada, you will be responsible for building engaged communities on Nextdoor while providing excellent member support. You will also be responsible for identifying member-facing issues and work to resolve them directly with our product and engineering team. You will represent the voice of our members to the rest of the organisation to ensure that everyone fully understands our members’ needs.  An ideal candidate has built and fostered online communities and led a support team. This position is based in Toronto and you will be a member of our international team. Finally, as part of the small but mighty Canadian team, you’ll have the spirit that no job is too small or too large, and a strong teamwork ethic. If this sounds interesting, we want to meet you! Responsibilities: Manage the neighbourhood operations performance for Canada Listen to feedback and be the voice of our members within the organization Support members as they start up and then grow Nextdoor in their neighbourhoods Communicate in an effective, efficient and friendly manner to build trust and to ensure members feel comfortable contacting us Handle escalations and resolve conflict through content moderation Develop and implement programs and initiatives that allow us to scale up our member support function Define metrics that help us to grow and solve issues creatively Analyze member engagement metrics and implement campaigns to increase engagement and drive activity on our platform Work closely with international support teams to improve our member self-help performance in our Salesforce Help Centre Help build and strengthen our community of members through events and outreach work Quality assurance across all our platforms, including extensive product testing to raise and advocate for issues with engineering Desired Skills and Experience: Member-focused and community-minded essential Excellent English and French communication skills (both spoken and written). Experience building and fostering online communities Experience building and managing a support team Hands-on and proactive mentality when it comes to mastering Tools to get the job done (Tableau, Salesforce, SurveyMonkey, Database tools, HTML editors, etc) Developed and implemented result-driven communication campaigns a plus Capable of acquiring data independently from multiple internal sources.  Benefits: The opportunity to build a team and community from the ground up in Canada The opportunity to work with a collaborative and entrepreneurial team on a powerful mission to change the world, one neighbourhood at a time Contribute to growth in the early scale-up stages and international expansion of a promising San Francisco-based tech company Employee benefits including contributions to a gym membership, phone bill, noise cancelling headphones, office food and refreshments Comprehensive health benefits program 
Nextdoor Atlanta, Georgia
Nov 16, 2019
Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world. Nextdoor’s Sales team partners with national brands to connect them with our hyper-local community of neighbors across the United States through our native advertising product, Sponsored Posts.  You will develop and build a pipeline and drive new business through the full sales cycle (from prospecting to closing). To succeed in this role, you will need a deep understanding of brand storytelling, experience with social and native advertising, and an extensive network of national and regional brands. You are ambitious and thrive in a startup environment, with a demonstrated ability to build detailed sales and revenue generation plans, while also being able to roll up your sleeves and execute tactically.  If this sounds like you, come join our 'hood! Please note that this is a remote position Responsibilities: Develop integrated brand campaigns that clearly achieve brand objectives, while staying true to the Nextdoor brand and community. Consistently meet or exceed revenue quotas. Effectively manage client expectations and work with ad operations team to ensure successful campaign performance and client retention. Provide thoughtful feedback to internal marketing, product and engineering teams to drive product innovation. Aggressively pursue new prospects and sales opportunities. Be a hunter. Build relationships with key decision-makers across complex national corporations and agency partners. Manage a robust pipeline and accurately forecast new business revenue. Requirements: 8+ years of experience in advertising sales. A history of securing new business partners exceeding ~$1M quarterly. Experience with Salesforce and prospecting tools (e.g., LinkedIn, WINMO). Advanced sales, communication, and presentation skills. Deep understanding and experience with social and native advertising. Successful track record of developing strategic relationships with marketers and brands, with an active client list of large national and regional brands. Strong understanding of branding, brand storytelling and marketing campaigns aimed at brand awareness and brand perception. Established relationships with top marketing decision-makers at leading brands and advertising agencies, selling digital advertising and content marketing. Excellent planning and organizational skills. Benefits: 100% company-paid health insurance premiums (medical, dental and vision) for you and your dependents Paid vacation and company holidays Monthly gym stipend One time cell phone & headphone stipend Annual learning and development stipend Pre-tax commuter benefits Health FSA 401K plan
Nextdoor San Francisco, CA
Nov 15, 2019
About Us: Are you passionate about using the power of technology to build community? Would you like to join a transformative company and play a meaningful role in crafting its future? If so, we’d love to meet you. Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world. Nextdoor is used by millions of members in over 250,000 neighborhoods around the world. Since 2016, we have successfully launched in 11 countries, most recently in Canada. We are based in San Francisco and backed by Silicon Valley’s leading investors including: Benchmark Capital, Greylock Partners, Kleiner Perkins, Riverwood Capital, Bond and others. About Our Role: Reporting to the Corporate Controller, the Director of Accounting and Reporting is responsible for the global accounting, financial reporting and payroll functions of the Company. This role is both technical and operational in nature, will be hands on and offer the opportunity to work cross functionally with colleagues in Accounting Operations, Tax, Legal, Business Systems, Finance & Strategy, People and various other teams to ensure proper accounting treatment and accurate financial results. This position will be responsible for closing the books cycle, intercompany eliminations and consolidations, monthly and quarterly financial reporting both internally and externally for Board meetings, statutory compliance, and other required financial reporting deliverables. Technical accounting focus areas will include:  drafting accounting policies and memos, providing technical support to members of the Finance and Accounting team, ensuring proper accounting for our existing revenue streams (advertising and subscription-based offerings), accounting for new product offerings (from planning through launch), and accounting for business development deals and other projects or initiatives as needed. You will also be focused on financial reporting and ensuring that our financial statements are in compliance with GAAP. This position will play a key leadership role in the Finance organization around process improvement, system implementations, internal controls and mentorship of the accounting team members while also supporting a business that is growing in scale and complexity. You will have an opportunity to work with an experienced and dynamic leadership team who is looking to support your career development.  Responsibilities: Directs and oversees global accounting teams, including general ledger and payroll with a focus on best in class internal controls and global process. Reviews US GAAP consolidated financial statements, flux analysis for income statement, balance sheet, statement of cash flows and stockholders equity as well as various statistical analyses. Support the Corporate Controller and Finance & Strategy team with the preparation of monthly and quarterly reporting packages to management and other periodic reporting as needed. Act as a primary interface with the Company’s external auditors and coordinate the execution of quarterly and annual audits Act as a primary interface with the Company’s third party providers for international statutory and local tax compliance and related auditors. Responsible for maintaining global chart of accounts in partnership with Finance & Strategy and partner with Business Systems team to maintain related systems. Lead the implementation of new accounting standards. Partner with the Business Development and Product Development teams to stay ahead of new product launches or business development deals to assess the technical accounting implications and to ensure data will be available for accurate accounting. Draft and maintain accounting policies for consistency and compliance with GAAP. Research, evaluate, and document technical accounting implications of complex and non-standard transactions and participate in ad hoc projects requiring specialized accounting expertise. Document and assess non-standard terms in advertiser insertion orders and other customer or vendor contracts. Work alongside the Corporate Controller on projects related to challenges we will face as a growing, multi-national company. About You: You love rolling up your sleeves and diving into all activities associated with accounting, technical accounting and financial reporting. You are hardworking, detail-oriented and demonstrate both a strong sense of ownership and good business sense. You have a collaborative approach and are able to build effective relationships with colleagues in Accounting Operations, Tax, Legal, Finance & Strategy, Product Management, Business Development and Sales. You have strong organizational and communication skills and are able to prioritize, plan, perform and communicate activities and findings both in written and verbal form to individuals, management and auditors. You take initiative and enjoy working in a dynamic environment across all levels of management and across functions and geographies with minimal supervision. You are confident, energetic, demonstrate good judgment and are able to influence outcomes globally.  Qualifications: Minimum 10 years experience in Accounting and Reporting, with a minimum of 5 years in public accounting, plus experience working at a multinational public company in an accounting management or technical accounting role preferred Strong technical accounting knowledge of GAAP Understanding of the social media, digital advertising or consumer internet industries Excellent interpersonal and communication skills Effective writing, presentation and informal communication skills Ability to handle multiple projects simultaneously in a fast-paced, high-growth environment A strong passion for Nextdoor’s mission About Our Team: The Finance organization is made up of highly motivated, high performing individuals who are continually looking to find efficiencies through process improvement and automation. We work hard but also know how to have fun and work cohesively as a team. We enjoy partnering cross functionally and strive to be exceptional business partners.  Benefits: 100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents Paid vacation and company holidays Monthly gym stipend One time cell phone & headphone stipend Annual learning and development stipend Two paid volunteer days off Pre-tax commuter benefits, Healthcare FSA, 401K plan Fully stocked kitchen with drinks, snacks and candy
Nextdoor San Francisco, CA
Nov 13, 2019
Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world. We are looking for an Ad Operations Analyst to help us flight, manage advertising campaigns and build a world class advertising platform on Nextdoor. Day-to-day functions include coordinating campaigns with advertising clients, building and trafficking sponsored posts, and troubleshooting issues/challenges as they surface. If you're great with people, insanely detail-oriented, a creative problem solver, and eager to learn more about advertising (or put your keen knowledge of ad platforms to use!), we want to hear from you. Responsibilities: Build, flight, QA, and manage advertising campaigns  Traffic, process and QA media tags for advertising campaigns  Monitor and solve campaign-related issues Analyze data using statistical software; convert complex data and findings into understandable tables, graphs, and written reports Show flexibility and willingness to handle miscellaneous operational tasks and advertiser requests Work with internal teams to traffic and test ads across various ad serving systems Partner with Account Management team to confirm accuracy of materials and promote successful campaign execution  Ensure quality control across all campaigns through enforcing a structured QA system, contributing to seamless pre-launch communication between teams Requirements:   1+ years experience in ad operations, account management, project management, or other client-facing operational role High-level verbal and written communication skills Exceptional organization and time management skills Ability to thrive in a fast-paced, high-volume, and deadline-driven environment Demonstrated problem solving and troubleshooting skills Strong Excel skills (pivot tables, VLOOKUP, macros) Experience trafficking/managing campaigns with a strong knowledge of ad platforms a huge plus Bold in sharing feedback and perspective - good ideas come from everywhere Benefits: 100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents Paid vacation and company holidays Free catered dinners Monday through Thursday and catered lunch on Wednesdays Monthly gym stipend One time cell phone & headphone stipend Annual learning and development stipend Two paid volunteer days off Pre-tax commuter benefits Fully stocked kitchen with drinks, snacks and candy La Marzocco espresso machine with Blue Bottle coffee Health FSA 401K plan
Nextdoor New York, NY, USA
Nov 13, 2019
Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world. We are looking for an Ad Operations Analyst to help us flight, manage advertising campaigns and build a world class advertising platform on Nextdoor. Day-to-day functions include coordinating campaigns with advertising clients, building and trafficking sponsored posts, and troubleshooting issues/challenges as they surface. If you're great with people, insanely detail-oriented, a creative problem solver, and eager to learn more about advertising (or put your keen knowledge of ad platforms to use!), we want to hear from you. Responsibilities: Build, flight, QA, and manage advertising campaigns  Traffic, process and QA media tags for advertising campaigns  Monitor and solve campaign-related issues Analyze data using statistical software; convert complex data and findings into understandable tables, graphs, and written reports Show flexibility and willingness to handle miscellaneous operational tasks and advertiser requests Work with internal teams to traffic and test ads across various ad serving systems Partner with Account Management team to confirm accuracy of materials and promote successful campaign execution  Ensure quality control across all campaigns through enforcing a structured QA system, contributing to seamless pre-launch communication between teams Requirements:    1+ years experience in ad operations, account management, project management, or other client-facing operational role High-level verbal and written communication skills Exceptional organization and time management skills Ability to thrive in a fast-paced, high-volume, and deadline-driven environment Demonstrated problem solving and troubleshooting skills Strong Excel skills (pivot tables, VLOOKUP, macros) Experience trafficking/managing campaigns with a strong knowledge of ad platforms a huge plus Bold in sharing feedback and perspective - good ideas come from everywhere Benefits: 100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents Paid vacation and company holidays Free catered dinners Monday through Thursday and catered lunch on Wednesdays Monthly gym stipend One time cell phone & headphone stipend Annual learning and development stipend Two paid volunteer days off Pre-tax commuter benefits Fully stocked kitchen with drinks, snacks and candy La Marzocco espresso machine with Blue Bottle coffee Health FSA 401K plan
Nextdoor San Francisco, CA, USA
Nov 13, 2019
Nextdoor is built on the idea that the neighborhood is one of the most important communities in an individual’s life. We strive to be a place that neighbors everywhere come to build deeper connections, stay in the know, and help each other in their daily lives. There has never been a more important time to build strong, local community. Join our innovative, diverse, and welcoming team, and help us empower neighbors around the world. Nextdoor seeks a Head of Consumer and Product Communications to develop consumer and product PR programs to elevate the power of Nextdoor, while supporting the company’s rapid global growth and adoption. This position will report to Nextdoor’s Head of Communications and Policy and will oversee Nextdoor’s consumer vertical as well as the rollout of robust product features that help to better serve Nextdoor members around the world. This leader will be a motivating force to others, develop positive relationships with cross-functional teams, partner with external resources and be able to roll up their sleeves and manage the details to secure coverage that influences all forms of media. The person should have experience launching consumer products to traditional press, new media and influencers to reach key audiences. Telling compelling stories around our most inspiring member stories and loved products will be a core part of this role. The position is based in San Francisco, California. Specific responsibilities include: Lead consumer communications, setting strategy to elevate Nextdoor as the essential local app and convey Nextdoor’s vision and value proposition across geographies through communications, partnerships and community led member events.    Manage product launches and proactive media programs for Nextdoor products and initiatives. Cultivate and maintain deep relationships with business press, consumer media, key industry opinion leaders and external stakeholders. Develop and create a wide range of communications materials including blog posts, press releases, reactive statements, briefing materials for executives and more. Manage communications around high profile partnerships with brands, publishers and influencers. Drive growth and business goals in key regions working with growth, partnerships and local team.  Ensure brand consistency at a local level by developing and executing messaging that is tailored to each market. Manage crisis communications - exhibit good judgment, have smart positioning, proactively prepare “battle plans” and be able to weather the storm and lead others under pressure. Build and support a team culture that encourages sound judgment and discipline when supporting the corporate narrative; guide the product teams to use this judgment when determining the communications endeavors that are additive and ones that are not. Serve as a senior leader in the company, interacting with the executive team and country managers across the world. Additional experience and qualifications include: Outstanding written and verbal communication skills. Ability to leverage media campaigns and content creation to generate increased awareness for Nextdoor to wide range of audiences.  A global mindset and prior experience in a fast-paced, high-growth startup environment. Ability to see the bigger picture and use creativity to innovate in the new media landscape. Experience supporting product launches domestically and abroad.   Minimum Qualifications: Bachelor’s degree in Communications, English or related field  8+ years of experience in communications  Experience executing media campaigns, building relationships with media and working with executives  Experience working with start-ups and/consumer internet companies  Experience drafting messaging materials and working with cross-functional groups  Benefits: An opportunity to grow communities, solve hard problems, and have a real impact in the world Supportive, friendly, and adventurous environment with a team of talented, engaged colleagues A comprehensive, industry-leading  benefits package 100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents Generous paid vacation  Weekly catered lunches and fully stocked kitchen (all sorts of drinks and snacks), plus catered dinners M-Th Monthly wellness stipend Personal learning and development stipend  Inspiring, creatively fulfilling offsites  Paid volunteer days off Pre-tax commuter benefits Health FSA 401K plan
Nextdoor San Francisco, CA, USA
Nov 13, 2019
Nextdoor is built on the idea that the neighborhood is one of the most important communities in an individual’s life. We strive to be a place that neighbors everywhere come to build deeper connections, stay in the know, and help each other in their daily lives. There has never been a more important time to build strong, local community. Join our innovative, diverse, and welcoming team, and help us empower neighbors around the world. Nextdoor seeks a Head of International Communications to lead its international communication team and support the company’s rapid global growth and adoption. This position will report to Nextdoor’s Head of Communications and Policy and will oversee Nextdoor’s growing team of communications leaders around the world, working closely with Nextdoor’s leadership team, including CEO Sarah Friar and country managers and communications leads in UK, Europe, Scandinavia, Australia, and Canada, with many more to come. This leader will be a motivating force to others, develop positive relationships with cross-functional teams, partner with external resources and be able to roll up their sleeves and manage the details to secure coverage that influences all forms of media. What’s more, Nextdoor is a consumer brand and this person must exhibit strong consumer communications skills to continue to elevate Nextdoor as the essential local app, connecting neighbors to the services and people who matter most in their daily lives.  The position is based in San Francisco, California. Given the scope of the role, frequent international travel is required.  Specific responsibilities include: Lead strategic communications, working with country managers and in-market communications leads to drive a proactive strategy to elevate Nextdoor as the essential local app and convey Nextdoor’s vision and value proposition across geographies.   Work closely with the product team to support product launches globally. Recommend, execute and measure the effectiveness of grassroots and digital marketing campaigns to support product teams. Ensure brand consistency at a local level by developing and executing messaging that is tailored to each market. Manage crisis communications - exhibit good judgment, have smart positioning, proactively prepare “battle plans” and be able to weather the storm and lead others under pressure. Cultivate and maintain deep relationships with business press, consumer media, key industry opinion leaders and external stakeholders. Build and support a team culture that encourages sound judgment and discipline when supporting the corporate narrative; guide the product teams to use this judgment when determining the communications endeavors that are additive and ones that are not. Ensure that Nextdoor key messaging, narratives and FAQs scale to international teams and that key in-market spokespeople have received appropriate media training.  Work with Finance and HR teams to ensure our teams and agencies are set with the budgets and resources they need to scale.  Serve as a senior leader in the company, interacting with the executive team and country managers across the world. The successful candidate will be a seasoned storyteller and business-oriented communicator with a strong belief in Nextdoor’s mission.  S/he will have a proven track record in media relations, product communications and crisis/reputation management on a global and local level.  Additional experience and qualifications include: Outstanding written and verbal communication skills. Ability to leverage media campaigns and content creation to generate increased awareness for Nextdoor to wide range of audiences.  A global mindset and prior experience in a fast-paced, high-growth startup environment. Ability to see the bigger picture and use creativity to innovate in the new media landscape. Experience supporting product launches domestically and abroad.   Minimum Qualifications:  Bachelor’s degree in Communications, English or related field  10-12+ years of experience in communications  International / non-U.S. experience is required (international assignment or otherwise) and experience managing and leading international teams.  Experience executing media campaigns, crisis communications, building relationships with media and working with executives  Experience managing corporate issues project management  Experience managing agencies, and putting in place scalable processes to drive and measure results Benefits: An opportunity to grow communities, solve hard problems, and have a real impact in the world Supportive, friendly, and adventurous environment with a team of talented, engaged colleagues A comprehensive, industry-leading  benefits package 100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents Generous paid vacation  Weekly catered lunches and fully stocked kitchen (all sorts of drinks and snacks), plus catered dinners M-Th Monthly wellness stipend Personal learning and development stipend  Inspiring, creatively fulfilling offsites  Paid volunteer days off Pre-tax commuter benefits Health FSA 401K plan
Nextdoor New York, NY
Nov 12, 2019
Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world. We are looking for an Ad Operations Manager to help us flight, manage advertising campaigns and build a world class advertising platform on Nextdoor. Day-to-day functions include coordinating campaigns with advertising clients, building and trafficking sponsored posts, and troubleshooting issues/challenges as they surface. If you're great with people, insanely detail-oriented, a creative problem solver, and eager to learn more about advertising (or put your keen knowledge of ad platforms to use!), we want to hear from you. Responsibilities: Build, flight, QA, and manage advertising campaigns  Traffic, process and QA media tags for advertising campaigns  Monitor and solve campaign-related issues Analyze data using statistical software; convert complex data and findings into understandable tables, graphs, and written reports Show flexibility and willingness to handle miscellaneous operational tasks and advertiser requests Work with internal teams to traffic and test ads across various ad serving systems Partner with Account Management team to confirm accuracy of materials and promote successful campaign execution  Ensure quality control across all campaigns through enforcing a structured QA system, contributing to seamless pre-launch communication between teams Requirements:   2+ years experience in ad operations, account management, project management, or other client-facing operational role Experience trafficking/managing campaigns with awareness and DR goals Programmatic experience is a plus High-level verbal and written communication skills Exceptional organization and time management skills Ability to thrive in a fast-paced, high-volume, and deadline-driven environment Demonstrated problem solving and troubleshooting skills Strong Excel skills (pivot tables, VLOOKUP, macros) Bold in sharing feedback and perspective - good ideas come from everywhere Benefits: 100% company-paid health insurance premiums (medical, dental and vision) for you and your dependents Paid vacation and company holidays Lunch on Wednesday's Monthly gym stipend One time cell phone & headphone stipend Annual learning and development stipend Pre-tax commuter benefits Health FSA Fresh fruit water and an infinite stream of freshly roasted coffee 401K plan
Nextdoor England, UK
Nov 08, 2019
Nextdoor is the private social network for you, your neighbours and your community. Nextdoor's mission is to be the essential local app for neighbours to build connections, stay informed, and help each other in their everyday lives. We’re used by millions of members in over 236,000 neighbourhoods across 10 countries. We have offices throughout the globe and we are backed by Silicon Valley's leading investors. As the Head of Support and Community Operations, you are responsible for supporting our members, improving our operations, and expanding our support channels. You have a great team of 5-6 support agents and will need to hire more as our member and customer base expands throughout the UK and Europe. You will be trusted to develop new support channels, bring our operation management capabilities to the next level, and be responsible for analysis of the most common member issues in order to make informed product decisions. In addition, you will represent the voice of members to the rest of the organization to ensure that everyone working to improve the Nextdoor product fully understands our members’ needs. This role is based in our London office. Responsibilities: Develop and implement programs that enable Nextdoor to scale our support efforts Improve our operational management capabilities in order to improve our support performance Establish key metrics to identify user pain points and develop creative solutions Analyze member and customer feedback and advocate for enhancements with the Product Team, while also serving as the voice of Nextdoor to our users Act as a point of escalation for member and customer requests.  Maintain an ever-changing support center to ensure quality and accuracy  Develop and maintain a program for ensuring Nextdoor “Leads” are engaged in their communities Requirements: A passion for helping people Exceptional communication skills (written and verbal) Strong listening and interpersonal skills Fluent in English University degree (in lieu of degree, relevant skills or equivalent experience) Ability to quickly grasp technical concepts, analyze problems and implement creative solutions Extremely organized; attention to detail is a must Self-starter with ability to work independently on multiple initiatives at the same time Excellent project management and people development skills 6+ years of experience in a high performance organization Experience as a multi channel customer support manager Experience with Tools like Google Analytics, Tableau, or other analytics software a plus Benefits: Gym membership allowance Free team lunches on a weekly basis Casual, open office environment Central London location Committed, passionate and fun team The option of an adjustable standing desk
Nextdoor San Francisco, CA
Nov 07, 2019
Nextdoor is the essential local app where neighbors work together to build stronger, safer, happier communities, all over the world. As a Product Designer at Nextdoor, you’ll design digital experiences that empower neighbors to build stronger communities and transform how people connect and engage with their local area. In this role, you’ll define and deliver new experiences across multiple platforms as well as work cross-functionally to shape the future of the Nextdoor product as we continue to grow.  If you want the challenge of fast-paced growth, the satisfaction of seeing your design work come to life, and the pride in helping grow a world-class design team, this is the place for you.  Please include a link to your portfolio in addition to your resume and cover letter. Responsibilities: You’ll envision, design, and ship delightful, user-centered, cross-platform experiences that build the fabric of local communities around the globe.  You’ll be involved in all aspects of the product development process; from user research , to brainstorming, wireframes and visual design, to final pixel tweaks right before launch.  You’ll collaborate with designers, product managers, and engineers to define and deliver a consistent visual design language.  You’ll participate in cross-functional brainstorms, discussions, design reviews and general design team activities. Requirements: 2-3 years demonstrated experience shipping great mobile products in an agile environment. A human-centered approach to design; you love thinking about both the big picture and the smallest design details. Comfort working across the product development spectrum: strategy, ideation, concept work, pixel-level details, and implementation. Fluency with both mobile and responsive web design principles and best practices. A strong visual design sense and ability to design within, and help define, visual guidelines. You care deeply about the success of your products, and stick with them through multiple  iterations.  You’re deeply curious about how to empower neighbors to strengthen their communities and about what makes neighborhoods tick around the globe as we expand our footprint.  Benefits: 100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents An opportunity to grow communities, solve hard problems, and have a real impact in the world Supportive, friendly, and adventurous environment with a team of talented, engaged colleagues A comprehensive, industry-leading benefits package Generous paid vacation  Weekly catered lunches and fully stocked kitchen (all sorts of drinks and snacks), plus catered dinners M-Th Monthly wellness stipend Personal learning and development stipend  Inspiring, creatively fulfilling offsites  Paid volunteer days off Pre-tax commuter benefits Health FSA 401K plan  Interested? We’d love to hear from you!  
Nextdoor San Francisco, CA
Nov 07, 2019
Nextdoor is hiring Engineering Interns to join our team for  Summer 2020 and help in transforming the way people connect and communicate with their neighbors! As an Engineering Intern at Nextdoor, you’ll own a project and work alongside our engineering team to implement full features from ideation through launch. In addition to working directly with our core engineering team, you’ll be paired with a mentor who is aligned with your skillset (mobile - Android or iOS; web front-end; Python/Go backend infrastructure, etc.) and will play a key role in your intern experience. Throughout the summer, your mentor will work with you 1:1 on your intern project, help you learn to navigate our code base, and teach you the best practices of engineering development - all while making sure you have fun along the way. If you get excited about solving complex problems, are obsessed with using code to help people, and thrive in highly collaborative, mission-driven environments, we want to meet you! Join us in building a new way to communicate on the local level. Our internships are paid, about 3 months long, and are based at our Nextdoor HQ office in downtown San Francisco. Requirements: Currently pursuing a Bachelor's/Master’s degree in Computer Science (or equivalent) with expected graduation in 2021  Available for an internship during the summer term between June to August 2020 Fundamental understanding of data structures and algorithms Strong coding abilities, preferably in multiple languages Strong collaboration and communication skills, both verbal and written Ability to be flexible and adaptable in a fast-paced startup environment Desire to learn about new technologies and systems Capable of managing your time well and working collaboratively Experience with software design and development Passion for the Nextdoor mission and vision Benefits: Company sponsored intern events Free catered dinners Monday through Thursday and catered lunch on Wednesdays Fully stocked kitchens with drinks, healthy snacks and more To learn more, check out our engineering blog: https://engblog.nextdoor.com/ Enjoy!  
Nextdoor San Francisco, California
Nov 06, 2019
About Us: Are you passionate about using the power of technology to build community? Would you like to join a transformative company and play a meaningful role in crafting its future? If so, we’d love to meet you. Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world. Nextdoor is used by millions of members in over 180,000 neighborhoods in the US. Since 2016, we have successfully launched in the Netherlands, UK, Germany, France, Italy, Spain, Australia, Denmark and Sweden, and we plan to extend our service further internationally in 2019 and beyond. We are based in San Francisco and backed by Silicon Valley’s leading investors including, Benchmark Capital, Greylock Partners, Kleiner Perkins, Riverwood Capital and others.  About Our Role: Reporting to the Sr. Manager, Accounting Operations, the Manager, Order to Cash is responsible for our global Order-to-Cash operations and team. You will be responsible for implementing best practices with a global internal and external customer service mindset and a focus on operational efficiency and internal controls. You will be at the forefront of defining new processes and implementing new systems and tools to support our domestic operations at scale as well as our international expansion efforts. You will work cross-functionally with Sales Operations, Ad Operations, Legal, Business Systems and General Ledger Accounting. You will focus on automating our contract execution, billing and collections processes while also improving our Days Sales Outstanding and establishing third party vendor relationships as needed. Responsibilities: Act as the subject matter expert for our sales contract execution, billing and collections processes. Manage our accounts receivable aging with a focus on reducing DSO; implement credit review and bad debt collection practices. Develop your team and plan for global operations at scale while adhering to immediate term processes and timelines. Work alongside the Sr. Manager, Accounting Operations and Corporate Controller on projects related to challenges we will face as a growing, multi-national company. Build toward a best in class internal control environment. This is a newly created role to support a business that is growing in scale and complexity. You will have an opportunity to work cross-functionally and with an experienced and dynamic leadership team who is looking to support your career development.  About You: You love rolling up your sleeves and diving into all activities associated with order to cash operations and related systems and processes. You are hardworking, detail-oriented and demonstrate both a strong sense of ownership and good business sense. You have a collaborative approach and are able to build effective relationships with colleagues in Sales, Sales Operations, Business Systems, Legal and Accounting. You seek to understand and root cause issues and resolve them timely. You balance your focus on innovation and process improvement with the ability to achieve measurable results. You have strong organizational and communication skills and are able to prioritize, plan, perform and communicate activities and findings both in written and verbal form to individuals, management and auditors. You take initiative and enjoy working in a dynamic environment across all levels of management and across functions and geographies with minimal supervision. You are confident, energetic, demonstrate good judgment and are able to influence outcomes globally.  Qualifications: Minimum 6 years’ experience in Order to Cash roles at a combination of multinational public companies and start-ups. Minimum 4 years of people management experience. Digital advertising or social media industry experience required. Proven ability to recruit, train, manage and develop staff Excellent interpersonal and communication skills Effective writing, presentation and informal communication skills Excellent project management skills required Ability to handle multiple projects simultaneously in a fast-paced, high-growth environment A strong passion for Nextdoor’s mission About Our Team: The Accounting and Finance organization is made of up highly motivated, high performing individuals who are continually looking to find efficiencies through process improvement and automation. We work hard but also know how to have fun and work cohesively as a team. We enjoy partnering cross functionally and strive to be exceptional business partners.  Benefits: 100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents Paid vacation and company holidays Monthly gym stipend One time cell phone & headphone stipend Annual learning and development stipend Two paid volunteer days off Pre-tax commuter benefits, Healthcare FSA, 401K plan Fully stocked kitchen with drinks, snacks and candy La Marzocco espresso machine with Blue Bottle coffee
Nextdoor San Francisco, California
Nov 06, 2019
About Us: Are you passionate about using the power of technology to build community? Would you like to join a transformative company and play a meaningful role in crafting its future? If so, we’d love to meet you. Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world. Nextdoor is used by millions of members in over 250,000 neighborhoods around the world. Since 2016, we have successfully launched in 11 countries, most recently in Canada. We are based in San Francisco and backed by Silicon Valley’s leading investors including: Benchmark Capital, Greylock Partners, Kleiner Perkins, Riverwood Capital, Bond and others. About Our Role: Reporting to the Corporate Controller, the Director of Tax will oversee all global tax related matters including income tax accounting, tax compliance, and tax planning and strategy.  This role will require a technical hands on candidate that is detail oriented, with strong organizational and communication skills. This newly created position will be crucial in guiding the Company through strategic tax planning, compliance related projects and public company readiness as the Company embarks on the next stage of growth and operational maturity. The ideal candidate is a big-picture, strategic thinker with a roll-up their sleeves and execute mindset, with strong technical and analytical skills, and demonstrated acumen in both US and international tax. This is a key leadership role and will require collaboration across Finance and cross-functional leadership teams. Responsibilities: Responsible for all aspects of the Company’s US federal and global direct and indirect tax compliance and planning, and the accounting for income taxes under US GAAP Develop and implement a global tax strategy and structure as the Company continues to expand its global footprint and present global tax strategies to executive management and leadership team Minimize tax obligations to enable optimal deployment of capital into the growth of the business. Design critical tax accounting processes and implement technology improvements related to tax compliance and reporting Act as primary point of contact for our outside advisors and consultants who assist in tax preparation and complex tax matters Establish and maintain formal tax policies, practices and procedures to ensure US GAAP compliance and strong internal controls Develop and implement global indirect tax policies, procedures and internal controls for a large multinational company Manage indirect tax compliance requirements and related processes Manage global transfer pricing strategy Collaborate with external tax advisors located worldwide to implement global tax strategies Forecasting and analysis of quarterly and annual effective tax rates Drive the resolution of tax issues related to audits, mergers and acquisitions, and new business initiatives Develop tax controls and document process to build towards a best in class internal control environment Provide guidance on proposed and enacted tax legislation, keeping abreast of tax law changes in the US and foreign jurisdictions to manage risk and identify potential planning opportunities Work alongside the Corporate Controller, Finance & Strategy, Legal, People team and other cross-functional leaders across the Company on projects related to challenges we will face as a growing, multinational Company This is a newly created role to support a business that is growing in scale and complexity. You will have an opportunity to work cross-functionally and with an experienced and dynamic leadership team.  About You: You are a proactive thought leader who can initiate and drive a wide variety of value-creation and operational efficiencies with a roll-up your sleeves and execute mindset. You are hardworking, detail oriented and demonstrate both a strong sense of ownership and good business sense. You possess a strong collaborative approach and are able to build effective relationships with colleagues in Accounting, Finance & Strategy, Legal, and People teams as well as cross-functional departments. You have strong organizational and communication skills and are able to prioritize, plan, perform and communicate activities and findings both in written and verbal form to individuals, management and auditors. You take initiative and are able to work in a dynamic environment across all levels of management and across functions and geographies with minimal supervision. You are confident, energetic, demonstrate good judgment and are able to influence outcomes globally. You are driven and eager to learn and grow in your career. Qualifications: Bachelor of Science in Accounting or Finance Minimum of 10-12 years of corporate and international tax experience; in both public accounting and within a multinational corporate tax department of a public company; ideally with experience in a director or head of tax role Strong understanding and working knowledge of U.S. GAAP accounting for income taxes Strong technical knowledge of income tax, accounting for income taxes (e.g. ASC 740, ASC 450) Track record of managing service providers to ensure work is completed on time, with quality and on budget Professional and positive communication and organizational skills, including an ability to clearly explain complex concepts to non-accounting personnel Exposure to international tax structures, business models and global complexity Out-of-the-box-thinking: demonstrated ability to device creative tax structures Excellent analytical and problem-solving skills with the ability to plan and execute at strategic and tactical levels Experience working with foreign offices or subsidiaries preferred Excellent verbal and written communication skills, presentation and informal communication skills Proven ability to work across many departments with varying levels of staff and management to solve problems and achieve results Highly detail-oriented with excellent time management, prioritization and organizational skills. Ability to handle multiple projects simultaneously in a fast-paced, high-growth environment A strong passion for Nextdoor’s mission About Our Team: The Finance organization is made up of highly motivated, high performing individuals who are continually looking to find efficiencies through process improvement and automation. We work hard but also know how to have fun and work cohesively as a team. We enjoy partnering cross functionally and strive to be exceptional business partners.  Benefits: 100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents Paid vacation and company holidays Monthly gym stipend One time cell phone & headphone stipend Annual learning and development stipend Two paid volunteer days off Pre-tax commuter benefits, Healthcare FSA, 401K plan Fully stocked kitchen with drinks, snacks and candy
Nextdoor San Francisco, CA
Nov 06, 2019
About Us: Are you passionate about using the power of technology to build community? Would you like to join a transformative company and play a meaningful role in crafting its future? If so, we’d love to meet you. Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world. Nextdoor is used by millions of members in over 180,000 neighborhoods in the US. Since 2016, we have successfully launched in the Netherlands, UK, Germany, France, Italy, Spain, Australia, Denmark and Sweden, and we plan to extend our service further internationally in 2019 and beyond. We are based in San Francisco and backed by Silicon Valley’s leading investors including, Benchmark Capital, Greylock Partners, Kleiner Perkins, Riverwood Capital and others.  About Our Role: Reporting to the Sr. Manager, Accounting Operations, you will be a key part of our procure-to-pay team. You will be responsible for executing against best practices with a global internal customer service mindset.  This role will play an integral part in day-to-day operations and accounting close with opportunities to participate in ad hoc projects and process improvements.  Responsibilities: Record and process vendor invoices  Onboard new vendors Act as primary point of contact to resolve payment and procurement inquiries, both internal and external Process expense reports in accordance with expense guidelines Help manage our global travel and credit card program Provide ad-hoc assistance to the team, including on various projects, as needed About You: You love working cross functionally on all activities associated with accounts payables, corporate cards and expense reports. You are hardworking, detail-oriented and demonstrate a strong sense of ownership. You have a collaborative approach and are able to build effective relationships with colleagues across the entire organization. You seek to understand and root cause issues and resolve them timely. You take initiative and enjoy working in a dynamic environment across all levels of management and across functions and geographies with minimal supervision. You are confident, energetic, demonstrate good judgment.  Qualifications: Minimum 2 + Years experience in a similar role Positive attitude and internal customer service focus Knowledge of GAAP Accounting Policies and internal controls Knowledge of international billing (i.e VAT) Excellent interpersonal and communication skills Effective writing and informal communication skills A strong passion for Nextdoor’s mission About Our Team: The Accounting and Finance organization is made of up highly motivated, high performing individuals who are continually looking to find efficiencies through process improvement and automation. We work hard but also know how to have fun and work cohesively as a team. We enjoy partnering cross functionally and strive to be exceptional business partners.  Benefits: 100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents Paid vacation and company holidays Monthly gym stipend One time cell phone & headphone stipend Annual learning and development stipend Two paid volunteer days off Pre-tax commuter benefits, Healthcare FSA, 401K plan Fully stocked kitchen with drinks, snacks and candy La Marzocco espresso machine with Blue Bottle coffee  
Nextdoor Toronto, ON, Canada
Nov 06, 2019
Nextdoor is the private social network for you, your neighbours and your community. Nextdoor’s mission is to provide a trusted platform where neighbours work together to build stronger, safer, happier communities, all over the world. Are you passionate about using the power of technology to build community? Do you believe residents can strengthen their neighbourhoods through dialog and collaboration? Would you like to join a transformative company and play a meaningful role in crafting its future? If so, we’d love to meet you. We are looking for an experienced engineer to help us manifest our mission to unite communities into an engaging, high-quality experience for our mobile users. Responsibilities: Work with a group of talented mobile engineers to build out the robust, performant, and scalable foundation of our consumer-facing iOS app for product feature teams. This includes promoting iOS architecture standard methodologies, understanding innards of the platform capabilities, and incorporating the latest tool chains. Work with engineers on feature teams to mentor and guide them on iOS platform specific issues Contribute to core product features along with product managers and designers Requirements: Bachelor's degree in Computer Science or equivalent work experience required Deep experience with iOS platform and SDK Swift experience and deep understanding of Objective-C are highly desired Track record of shipping non-trivial consumer facing iOS applications Strong understanding of mobile development and engineering best practice. Extensive knowledge of testing best practices including unit and integration testing Experience with agile development methodologies and tools Strong collaboration and communication skills both verbal and written An ability to be flexible and adaptable in a fast-paced start-up environment
Nextdoor Toronto, ON, Canada
Nov 06, 2019
Nextdoor is the private social network for you, your neighbours and your community. Nextdoor’s mission is to provide a trusted platform where neighbours work together to build stronger, safer, happier communities, all over the world. Are you passionate about using the power of technology to build community? Do you believe residents can strengthen their neighbourhoods through dialog and collaboration? Would you like to join a transformative company and play a meaningful role in crafting its future? If so, we’d love to meet you. Responsibilities:  Full-stack application and infrastructure development in a variety of languages, including (but not limited to) Python/Django, Go, and Javascript/React Work in cross-functional, agile teams Requirements: Bachelor's degree in Computer Science, or equivalent work experience. Strong fundamental understanding of data structures and algorithms. Strong coding abilities in at least one language. Python experience is a huge plus. Strong collaboration and communication skills, both verbal and written. Ability to be flexible and adaptable in a dynamic startup environment. Strong desire to learn about new technologies and systems.  
Nextdoor San Francisco, CA
Nov 06, 2019
Are you passionate about using the power of technology to build community? Would you like to join a transformative company and play a meaningful role in crafting its future? If so, we’d love to meet you. Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world. Nextdoor is used by millions of members in over 230,000 neighborhoods in the US. Since 2016, we have successfully launched in the Netherlands, UK, Germany, France, Italy, Spain and Australia, and we plan to extend our service further internationally in 2019 and beyond. We are based in San Francisco and backed by Silicon Valley’s leading investors, including Benchmark Capital, Greylock Partners, Kleiner Perkins and others. About Our Role: Reporting to the Corporate Controller, the Global Payroll Manager is responsible for processing and overseeing payroll for over 300 employees globally, including over 270 employees in the U.S. across 10+ states and 30 employees in International markets across seven countries (and growing). You will be the primary person responsible for processing the U.S. payroll through ADP and liaising with our global provider for International payrolls. You will review and analyze each payroll to ensure accuracy and proper compliance with local rules and regulations, and act as the primary point of contact for our employee base regardless of region. You will be responsible for identifying process improvement to allow us to scale and optimize our internal control environment, as well as identify and solve for root cause issues when necessary. This position requires strong attention to detail and accuracy, and the ability to analyze, troubleshoot, and communicate key findings. We are looking for an exceptional team player who has a strong understanding of payroll, payroll compliance, payroll systems and strives to improve processes in collaboration with cross-functional team members to achieve scale.  You will: Lead and own the global payroll strategy aligned with the organization’s needs. Ensure accurate, compliant and timely payroll processing for a number of entities. Partner with third party payroll providers to provide strategic direction on business needs and issues related to payroll.  Provide prompt, courteous, and efficient customer service to employees who have questions regarding their pay, deductions, paid leave balances and other payroll processes.  Serve as liaison between employee and third-party providers. Manage issue resolution process with third party providers and other key payroll stakeholders. Work closely with third party Payroll providers to ensure that all monthly, quarterly and annual payroll tax filings are met. Ensure all local statutory payroll and fringe benefit reporting requirements are met. Analyze and audit internal controls and reconciliations to ensure accuracy in payroll output. Independently identify challenges and create/implement recommended solutions to build efficient processes while taking full ownership of process improvements. Lead the documentation of global processes and procedures and ensure that all internal controls are in place. Ensure compliance with federal, state, local and international tax and wage & hour laws, regulations or guidelines, including payroll tax registrations. This includes assisting with payroll related audits (e.g. 401(k), worker's compensation, ESD) and year end filings (e.g. P11Ds, ERS, ESS) and supporting external financial statement audits, as needed.  Prepare month-end journal entries and reconciliations for payroll related accounts and participate in our month end close process. Build partnerships with internal partners in People Operations/Recruiting/Finance/Legal to facilitate payroll processes, including processing on-demand checks, benefits, and withholdings (e.g. leave of absence, employee benefits, 401k, FSA, etc.) Define service level agreements, establish key performance indicators, build metrics reporting capabilities and monitor adherence to these standards. About You: You are flexible and thrive in dynamic environments, and you love to roll up your sleeves to get the job done. You are a natural when it comes to listening to the needs of others and dealing with issues tactfully and courteously. You value high integrity and show discretion with confidential information, and you have the ability to balance strategy with execution through organization and prioritization. You’ve seen best in class payroll processes and systems and have operated at scale. Qualifications: Minimum 6+ years experience with U.S. payroll in a multi-state environment and minimum 300 employee base Minimum 3+ years in global payroll experience as single point of contact for a minimum of four countries outside the U.S. Minimum 2+ experience in leading the end to end payroll process for a multinational organization Previous experience within a multinational start-up and management of rapid international growth Experienced in reviewing and implementing payroll process controls and policy governance Experience with international taxation and processing and an awareness of statutory legislation and procedures Knowledge of global payroll requirements with preference given to experience with Ireland, UK, France, Germany, Netherlands, Australia and Canada Experienced leader of people, driving high performance, with a collaborative working style Excellent communication skills across all mediums and at all levels of stakeholder Skilled in developing strong working relationships internally and externally Ability to prioritize and to work to very tight deadlines Effective problem solver with strong analytical and project management skills Execution focused and detail oriented Excellent communication, organizational, prioritization, analytical, process flows and problem-solving skills Experience with ADP Workforce strongly preferred Experience with Workday a plus Excellent Excel skills (pivot tables, nested functions) - must be able to audit/troubleshoot formulas About Our Team: The Finance organization is made up of highly motivated, high performing individuals who are continually looking to find efficiencies through process improvement and automation. We work hard but also know how to have fun and work cohesively as a team. We enjoy partnering cross functionally and strive to be exceptional business partners. Benefits:  100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents Paid vacation and company holidays Free catered dinners Monday through Thursday and catered lunch on Wednesdays Monthly gym stipend One time cell phone & headphone stipend Annual learning and development stipend Two paid volunteer days off Pre-tax commuter benefits Fully stocked kitchen with drinks, snacks and candy Health FSA 401K plan
Nextdoor San Francisco, CA, USA
Nov 06, 2019
Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world. Nextdoor is looking for a Head of Pricing and Packaging who will lead a critical part of our revenue strategy. As Nextdoor grows and serves more advertising partners this person will be critical in optimizing the company’s long-term revenue potential and evaluating appropriate tradeoffs across product pricing, member engagement and satisfaction, and advertiser performance. This person will work cross-functionally with marketing, product and revenue teams and will help influence the product roadmap.  Responsibilities: Evaluate current and potential products and develop proposed packages available by channel/vertical and develop ongoing pricing optimization Model trade offs across stakeholders (members, SMBs, Enterprises and other organizations) to optimize long term revenue potential Evaluate additional potential revenue generating products and assess their TAM and inform the GTM pricing/packaging plan Collaborate with marketing, product and revenue teams to help inform prioritization and product opportunities Qualifications: Ability to work under pressure and in a fast-paced environment Strong analytical skills including strong proficiency in Excel and SQL Proficiency in, or willingness to learn Tableau Minimum of 5 years experience in a pricing optimization capacity Management consulting experience preferred Excellent written and verbal communication skills. Well organized and detail-oriented Excellent teamwork skills Passion for building community and interfacing with Government agencies Benefits: An opportunity to grow communities, solve hard problems, and have a real impact in the world Supportive, friendly, and adventurous environment with a team of talented, engaged colleagues A comprehensive, industry-leading  benefits package 100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents Generous paid vacation  Weekly catered lunches and fully stocked kitchen (all sorts of drinks and snacks), plus catered dinners M-Th Monthly wellness stipend Personal learning and development stipend  Inspiring, creatively fulfilling offsites  Paid volunteer days off Pre-tax commuter benefits Health FSA 401K plan
Nextdoor San Francisco, CA
Nov 06, 2019
Nextdoor empowers neighbors to build stronger communities. We bring neighbors, businesses, and other community members closer together across the globe. The team is looking for a Product Manager to lead Nextdoor Groups where neighbors connect, communicate about topics they care about, and organize activities together. You should be passionate about bringing neighborhoods online and deepening Nextdoor’s impact within communities.  You will lead a team across engineering, design, operations, data science, and marketing to envision and execute on strategies to improve how members form and participate in groups within their trusted local communities. Groups have been Nextdoor’s most member-requested feature and we’re looking for a Product Manager who can realize the full potential of the opportunity. This role requires a high degree of entrepreneurial spirit and an ability to get things done. The ideal candidate will couple deep intellectual capacity and analytical rigor with creativity around go-to-market and customer experience. We’re looking for neighbors who are passionate about advocating on behalf of members, demonstrate a high degree of product ownership, and looking to join a team with a clear mission and purpose. Responsibilities: Lead the design, launch, and ongoing ownership of new products and features. Create an inspiring vision for Nextdoor Groups and drive alignment around priorities. Define and analyze data and metrics to inform the success and direction of product development. Advocate for members by integrating usability studies and market research/analysis into the product roadmap. Challenge all members of cross-functional team and then funnel that energy into the product roadmap and execution. Evangelize the Nextdoor mission of using technology to build stronger, safer neighborhoods, and effectively release world-class products that grow and improve the Nextdoor platform. Qualifications: Demonstrated experience delivering several successful and innovative products. Customer obsession. Ability to drive clarity and consensus across complex problems by putting the customer first. Excellent communicator. Can lead from the front or from behind when motivating a team. Structured thinker. Superpower around processing and synthesizing large amounts of information in order to get to the right solution. Intellectual horsepower and analytical rigor. Find how to get the data you need and create actionable insights. Familiarity with SQL and able to keep data at your fingertips. Bias for action. Can juggle multiple priorities and create a sense of urgency. Previous experience in the social networking space or developing social products/technologies/platforms is a plus. Benefits:  100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents Paid vacation and company holidays Free catered dinners Monday through Thursday and catered lunch on Wednesdays Monthly gym stipend One time cell phone & headphone stipend Annual learning and development stipend Two paid volunteer days off Pre-tax commuter benefits Fully stocked kitchen with drinks, snacks and candy La Marzocco espresso machine with Blue Bottle coffee Health FSA 401K plan
Nextdoor San Francisco, CA
Nov 06, 2019
Nextdoor’s purpose is to empower neighbors everywhere to build stronger local communities. Our mission is to be the essential local platform for neighbors to build connections, stay informed, and help each other in their everyday lives. The team is looking for an Engineering Manager to lead Nextdoor’s For Sale & Free marketplace where neighbors exchange billions of dollars worth of goods every month. You should be passionate about bringing neighborhoods online and deepening Nextdoor’s impact within communities. Responsibilities: Provide technical guidance at the architecture and product level. Ensure quality and timeliness of shipped software. Ensure project health and progress using project management tools such as JIRA. Facilitate collaboration across engineering teams. Requirements: Bachelor's degree in Computer Science. 6+ years of relevant engineering experience, working on the development of consumer web/mobile applications. 3+ years of hands-on technical management experience leading fullstack teams including backend, frontend, iOS and Android engineers. Demonstrated passion for product-lead engineering. Experience working with Designers, Product Managers, and User Researchers Benefits:  100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents Paid vacation and company holidays Free catered dinners Monday through Thursday and catered lunch on Wednesdays Monthly gym stipend One time cell phone & headphone stipend Annual learning and development stipend Two paid volunteer days off Pre-tax commuter benefits Fully stocked kitchen with drinks, snacks and candy La Marzocco espresso machine with Blue Bottle coffee Health FSA 401K plan