Wish

  • San Francisco, California
Wish San Francisco, California
Sep 18, 2019
Intern
Wish is looking for a Product Design Intern who is eager and excited to innovate in the ecommerce space at our San Francisco office. Design interns work collaboratively alongside designers, engineers, and product managers to conquer challenging problems and make a real impact on mobile ecommerce. Own the product and apply your range of product, interaction, and visual design skills to improve the usability of the app and develop new features for users around the world! Job Duties: -Logically visualize complex systems, design wireframes, interaction flows, prototypes, mock ups, and beautiful interfaces to effectively communicate interaction and design ideas -Work with data and users to critically analyze the outcomes of your designs to identify pain points and iterate -Gauge the usability of new and existing designs and make constructive suggestions for change -Communicate design rationale and provide feedback -Be comfortable working with ambiguity Qualifications: -Currently pursuing or recently graduated with a BS, MS, or PhD in Design, Human Computer Interaction, or combination of relevant experience -Solid portfolio demonstrating mobile, product thinking, visual, and interaction design work -Experience with graphic and UI design tools like Adobe Creative Suite and Sketch -Experience with prototyping tools -Ability to emphasize and build experiences for your audience -Strong, clean visual design sense 
Wish San Francisco, California
Sep 18, 2019
Intern
Wish is looking for a Product Design Intern who is eager and excited to innovate in the ecommerce space at our San Francisco office. Design interns work collaboratively alongside designers, engineers, and product managers to conquer challenging problems and make a real impact on mobile ecommerce. Own the product and apply your range of product, interaction, and visual design skills to improve the usability of the app and develop new features for users around the world! Job Duties: -Logically visualize complex systems, design wireframes, interaction flows, prototypes, mock ups, and beautiful interfaces to effectively communicate interaction and design ideas -Work with data and users to critically analyze the outcomes of your designs to identify pain points and iterate -Gauge the usability of new and existing designs and make constructive suggestions for change -Communicate design rationale and provide feedback -Be comfortable working with ambiguity Qualifications: -Currently pursuing or recently graduated with a BS, MS, or PhD in Design, Human Computer Interaction, or combination of relevant experience -Solid portfolio demonstrating mobile, product thinking, visual, and interaction design work -Experience with graphic and UI design tools like Adobe Creative Suite and Sketch -Experience with prototyping tools -Ability to emphasize and build experiences for your audience -Strong, clean visual design sense 
Wish San Francisco, California
Sep 17, 2019
Summary: The Infrastructure team at Wish is the technical operations backbone of our shopping service. As Technical Project Manager, you will drive complex technical projects within Infrastructure that directly support the reliability, scalability and performance of Wish. Reporting to a technical leader within Infrastructure and peer to engineers, you will be at the front and tail end of project success. You will be heavily engaged with each of the Infrastructure teams: Core Infrastructure Software, Tools and Automation, Security, Networking and Datacenter Infrastructure. There will also be interaction with other teams in Engineering and IT for projects that extend outside of Infrastructure. The successful Technical Project Manager will have a passion for rapid development and organization. Responsibilities: * Plan, initiate and manage major Infrastructure projects * Leverage strong internal relationships to influence culture between teams * Develop a solid understanding of business and technical drivers of other teams * Gather user requirements, often pain points, and establish alignment among teams * Ensure engineering efficiency by tracking utilization, internal/external dependency, and highlight project risks * Become well versed in Wish Infrastructure components to interact independently with partner teams * Engage vendors and other external parties as needed for dependency tracking and requirements gathering * Manage project communication with stakeholders, including periodic reporting, and creating executive visibility Qualifications: * Strong verbal, written and presentation skills * BA/BS degree or equivalent professional experience *5 years of experience in technical project/program management * Prior experience in a technical engineering position (developer, sysadmin, devops) * Practical understanding of online infrastructure components, such as containers, public cloud, datacenter, hybrid networking, CI/CD methods, distributed databases, elastic application operations, Linux * Experience with Waterfall and Agile, and knowing when to use one or the other (or something else) Preferred Qualifications: * Certification in PMI, Agile or DevOps * Knowledge of data infrastructure, machine learning * Supervisory or managerial experience
Wish San Francisco, California
Sep 17, 2019
We are looking for a passionate Senior Software Engineers to expand our audience and increase our reach. With strong focus on growth, Wish is looking for engineers with extensive experience in web development and driving user acquisitions through SEO. The person should have good hands-on experience in Web technologies and different tools related to SEO. The person should have proven track record of driving the user acquisition based on his/her analytical, problem-solving and engineering skills.  As an Senior Engineer, you will work closely with other Engineers in the web team as well as Marketing, Growth, Content and Data team to optimize web user acquisition, conversion, international expansion, dashboard automation and data pipelines. What you'll do Analyze web traffic data to drive insights to optimize user acquisition efforts.Identifying powerful keywords to drive the most valuable trafficHelp drive effective SEO content for blogs, websites and social media accountsOwn tracking and reporting data pipelines for web acquisition.Define and track KPI and partner with other stakeholders to drive SEO projects internationally.Identify new SEO growth opportunities via content gap analysis, keyword opportunities, and ongoing analysis. Implement engineering solutions based on various data analysis and decisions.Preparing detailed strategy reportsWork with editorial and marketing teams to drive SEO in content creation and content programming Who you are: Degree in Computer Science or related field or equivalent work experience 4+ years of experience in a highly analytical or quantitative function, preferably in tech.An expert in search engine optimization practicesGreat business acumen to extract valuable signals and present actionable insights.Exceptional proficiency with SQL, reporting tools (Looker) and web analytics (Google Analytics, SEMRush, etc.).Experience with Python and JavaScript/React/ReduxStrong mathematical background that you understand different analytics methods and toolsYou have a deep passion for the growth of Wish user base through SEO
Wish San Francisco, California
Sep 14, 2019
Wish has a great opportunity for Carrier Management Associate to help support Logistics Operations. The ideal person will be innovative, extremely creative and constantly looking for ways for process improvement. Wish is transforming the way the world shops by offering a convenient and personalized mobile shopping experience. Our mission is to offer an unlimited selection of affordable quality goods to be accessible for everyone on a global scale. We selectively bring together world-class technical talent who are passionate about connecting relevant products to relevant people. What you'll do: Responsible for carrier and channel selection and monitoring the performance.Run SWOT analysis, find out needs per country, run RFP based on it and provide recommendation and execute to improve.Have frequent sync with international logistics providers and national posts.Run root cause analysis and propose ways to triage and execute.Coordinate with counterparts in China, Europe and possibly other geo locations.Project manage implementing and testing carriers and specific channels.Develop new process to fine tune existing ones. Coordinate with marketing and product team on advertise improvements made in logistics. Who you are: Bachelor's Degree in Business, Finance or Supply Chain Management or equivalent experience.  2~4 years experience in logistics or procurement.Must have excellent Excel skills (pivot, vLookup, if statement).Ability to Travel 10~30% internationally Nice to Have's: Ability to read, write and speak Mandarin Chinese. Retail/E-commerce industry experience is a plus.Work experience in a hyper growth environment. Previous analysis and experience in writing SQL queries.
Wish San Francisco, California
Sep 12, 2019
We are looking for a passionate engineer to make an impact at Wish by engineering next generation tools for Relevance Engineering. This role is ideal for someone who enjoys engineering complex systems, taking ownership over projects and building features at all levels of the stack. The person should be a good full stack engineer with hands on experience in both frontend and backend technologies. As an Engineer on the Relevance team, you will be impacting Wish’s personalization technologies and our ability to engage the users. What you'll do: Have a critical role in building and maintaining a set of tools to support personalization and machine learning algorithm developmentManage all technical aspects of relationships with different stakeholders and take ownership of the implementationsWork with ML Engineers, Data Scientists, QA etc. teams to take any project from inception to completionOwn data pipeline and reporting for tracking performance of the tools Who you are: Degree in Computer Science or related field or equivalent work experienceExperience with Python, Mongo DB and RDBMS / SQLWeb development experience with JavaScript/React/ReduxSelf motivated, relentlessly focused on impact and able to operate under a great deal of independencePassionate about e-commerce and improving personalizations
Wish San Francisco, California
Sep 12, 2019
Wish is transforming the way the world shops by offering a convenient and personalized mobile shopping experience. Our mission is to offer an unlimited selection of affordable quality goods to be accessible for everyone on a global scale. We bring together world-class technical talent with a passion for connecting relevant products to the global population. We're seeking new graduates from the class of Winter 2019 and Spring 2020 to join Wish! We have availability in both our San Francisco and Toronto offices. We have four unique engineering teams: Marketplace, Product, Data & Relevancy, and Infrastructure. Read below to see where you might fit in: Marketplace engineers work on systems programming, scalability, reliability, and API design. Each engineer has the opportunity to work on all merchant platforms as well as our entire stack. They work on entire features from the database level to the client. Product engineers release new mobile updates biweekly to ensure that engineers are able to iterate quickly and make an impact immediately. Each engineer has the opportunity to work on all mobile platforms as well as our entire stack. They work on entire features from the database level to the client. Data & Relevancy engineers work on our massive semi-structured datasets. They have domain experience in data mining, information retrieval, or machine learning, and a strong system orientation. Key product initiatives include product feed relevance, ad targeting, information extraction, and recommendations. Infrastructure engineers scale a massive, highly-available platform end-to-end. They design distributed systems, validate performance, factor in security, and proactively monitor every corner of our stack. When things do go wrong, they are on-hand to fight the fires. Please submit your resume to stay connected for future opportunities at Wish. 
Wish San Francisco, California
Sep 12, 2019
Wish is seeking a passionate content specialist to help copy write and deliver communications for new/updated features and programs to hundreds of thousands of merchants globally. You will help support the Merchant Policy & Communications team in preparing, releasing, and iterating on product marketing and educational materials. These merchant-facing announcements are vital to enabling merchant understanding and adoption of policies/features to scale their businesses on the Wish marketplace while providing the best customer service.  What you'll be doing: Develop, write, and deliver content copies for new/updated features and programs to hundreds of thousands of merchants globally. Communications copy includes but is not limited to system announcements, emails to internal stakeholders, FAQ articles, and copy for feature/program UI. Review published and unpublished communications copy in English and/or Mandarin Chinese to ensure quality and consistency in messaging about new/updated features and programsReview and provide translations for copy in Mandarin ChineseWork with global internal stakeholder teams (technical and non-technical) to understand and address any follow up questions after delivering feature/program communication announcementsProactively identify opportunities and solutions for iterating on processes to ensure consistent, timely, and quality communications Who you are: BA in Communications, English, Marketing or other related disciplineLanguage fluency in Mandarin Chinese2 + years copywriting, communications, and or content strategy experience Previous experience writing product/feature marketing and/or training materials a plus Organized, highly detailed oriented, and can iterate on copy quickly based on feedbackAbility to handle multiple projects at once and prioritize appropriately to meet project deliverable timelinesAbility to work independently and take direction wellIntellectually curious and a team player in a nimble and growing team Nice To Have's Retail/E-commerce industry experience is a plus.Work experience in a hyper growth environment.
Wish San Francisco, California
Sep 12, 2019
Wish is the leading mobile commerce platform globally. Our mission is to provide everyone with access to quality, affordable goods through a fun shopping experience. With millions of products added daily, Wish offers anyone with a smartphone access to items at incredibly affordable prices. Wish is defining and building the future of mobile shopping. We’re looking for a Director of Corporate Communications who excels in turning ad hoc issues into opportunities by using intellectual horsepower and strategic agility aligned with the vision and strategy of Wish.  This position is well suited to an energetic and proactive individual who is able to function in a fast-paced organization. It requires deep expertise across product and technology and relationships that span the technology and business media sectors.   You are creative, analytical, and passionate about our company’s mission of providing e-commerce opportunities to a market of value-conscious consumers.  What You'll Do: Build the Corporate Communications function with a vision for the capabilities needed at different stages of growth and how to implement those along the way.Define and drive strategic communication goals that will increase our corporate and product visibility in the U.S. and internationally.Leverage thought leadership to support the corporate narrative and reinforce Wish’s relevancy to target audiences.Identify and help manage issues related to business risks and reputation threats.Serve as key point of contact for investment community.Respond to media inquiries, manage relationships, clarify company positions and generally build goodwill. Serve as a spokesperson for Wish as necessary.Identify relevant industry events and conferences to increase visibility and identify appropriate speaking opportunities to define the company's leadership in this area.Increase impact and ROI of PR by translating PR strategy into brand activation campaigns with measurable goals.Ensure PR strategy is aligned with business initiatives and coordinated closely across key company verticals, including product, data, engineering, marketing, partnerships and business development.Manage and develop strategies for measuring communication effectiveness and outcomes. Act as team stakeholder in cross-functional projects and business verticals. Who You Are: 10+ years communications experience required.University degree, preferably in communications- or marketing-related discipline.Crisis communications expertise.Experience serving as company spokesperson and training senior officials as company spokespersons.Very strong written and positioning skills for all materials, including business communications.Strong interpersonal skills a must.Ability to multi-task and manage several complex projects in a fast-paced environment.Strong understanding of the public relations industry, and related knowledge of key trade publications, genre publications and local and national outlets.Proficient in developing and delivering business presentations.Flexible and adaptable, comfortable with ambiguity.
Wish San Francisco, California
Sep 12, 2019
Wish is transforming the way the world shops by offering a convenient and personalized mobile shopping experience. Our mission is to offer an unlimited selection of affordable quality goods to be accessible for everyone on a global scale. Our easy to use platform fulfills three million orders daily, manages a catalog of millions of products, and reaches 500 million customers across more than 50 countries. We’re looking for a talented individual who wants to make an immediate impact on a fast growing company. As a QA Analyst, you’ll become an expert in the health and quality of Wish’s platform and product. This role entails executing manual test plans, automating test cases, and proactively reporting issues to ensure that our platform and product provide a seamless user experience. The ideal candidate is someone who takes initiative in solving problems and has prior experience in manual testing and automation. Required Skills and Experience: Bachelor's Degree in a STEM field from a reputable institution or equivalent work experience3+ years experience in mobile and web testing at another software companyPassion for product quality and a positive user experienceKnowledge of QA methodologies, best practices, and software development life cycleAbility to learn quickly and manage priorities in a fast paced development environmentExperience in project management Highly driven and proactive with demonstrated creative and critical thinking capabilitiesExceptional verbal and written communication skills Responsibilities: Execute daily manual testing across various platforms to ensure functionalityAssist with the creation of both automated and manual test cases as new features are being developedDocument issues and suggest improvements on features and processesLead high impact projects and initiativesCollaborate with the engineering team to help reproduce and resolve issuesCommunicate product changes to the appropriate teams Bonus Points!Experience with software tools for source control, bug tracking, and code coverageProficient in Python and SeleniumPrevious experience working in a startup environment
Wish San Francisco, California
Sep 12, 2019
Our team is small and nimble, and our engineers move extremely quickly to solve unique and challenging problems. We’re looking for an engineer to help scale our communications channels and build new intelligent systems for sending the most important messages to our users. This role is ideal for someone data-driven who likes to iterate on ideas and ship projects quickly. It offers the unique opportunity to have a direct impact on our highest performance systems. We own all aspects of our messaging, from email user targeting all the way down to our in-house ESP services, giving us the flexibility to run projects you won’t find elsewhere. Projects Include: Optimization experiments on top of our campaigns system that sends hundreds of millions of messages every day across push, email, and other platforms.Building out novel new campaign concepts to better engage users and drive long-term user retention.Improving the performance and scalability of our back-end processing systems, which send over 40k messages per second at peak.Building out scalable ML models based on a deep understanding of what drives our users and their behaviors. Desired Skills and Experience: Degree in Computer Science or related field or equivalent work experience4+ years of programming experience.Learns quickly and is willing to take calculated risks.Has creative ideas and proves them with data-driven methods.Strong understanding of the entire engineering stack, and how each piece fits together in a high performance system.Bonus points if you have work experience in marketing automation.
Wish San Francisco, California
Sep 12, 2019
Our team is small and nimble, and our engineers move extremely quickly to solve unique and challenging problems. We’re looking for an engineer to help scale our communications channels and build new intelligent systems for sending the most important messages to our users. This role is ideal for someone data-driven who likes to iterate on ideas and ship projects quickly. It offers the unique opportunity to have a direct impact on our highest performance systems. We own all aspects of our messaging, from email user targeting all the way down to our in-house ESP services, giving us the flexibility to run projects you won’t find elsewhere. Projects Include: Optimization experiments on top of our campaigns system that sends hundreds of millions of messages every day across push, email, and other platforms.Building out novel new campaign concepts to better engage users and drive long-term user retention.Improving the performance and scalability of our back-end processing systems, which send over 40k messages per second at peak.Building out scalable ML models based on a deep understanding of what drives our users and their behaviors. Desired Skills and Experience: Degree in Computer Science or related field or equivalent work experience2+ years of programming experience.Learns quickly and is willing to take calculated risks.Has creative ideas and proves them with data-driven methods.Strong understanding of the entire engineering stack, and how each piece fits together in a high performance system.Bonus points if you have work experience in marketing automation.
Wish San Francisco, California
Sep 10, 2019
Wish is looking for a talented Contracts Manager to join our growing Legal team.  You will work closely with our commercial, IP, product and corporate attorneys, as well as our cross-functional teams in various business units, to support Wish’s dynamic and rapidly growing business and also help develop and implement contract management tools and processes.   The ideal candidate has a strong contracts management background, who can effectively manage vendor relationships and internal stakeholders, work cross-functionally with other teams, and who can identify and implement process improvements. You should also be a team player, comfortable helping with everything from contract management to negotiation with third-parties.  This role will be located in our San Francisco headquarters and/or San Jose or Toronto office. What You'll Do Review, draft, and negotiate various types of agreements under the supervision of attorneys, including nondisclosure agreements, supply chain, procurement and logistics agreements, software licensing agreements, facilities and other vendor agreements, consulting agreements, talent, media and advertising agreements, and others.Oversee, manage and update a contracts database.Manage and monitor contract life-cycle from beginning to end (intake, review, drafting, negotiation, obtaining approvals and signatures and filing).Collaborate and provide legal support to internal business teams and third parties to gather and synthesize information for agreements.Help define procedures and practices within Legal to promote efficient workflows and handling of legal requests.Manage special projects and tasks as assigned and in collaboration with other team members. Who You Are 5+ years of relevant contract management, paralegal or other comparable experience, part of which must be in-house, and preferably within a consumer products and/or technology company.A Bachelor’s degree from a 4-year university (or equivalent) and/or Paralegal Certificate (or equivalent training required) 5+ years of experience reviewing, drafting and negotiating the legal terms of a range of commercial contracts.Strong attention to detail and excellent organizational skills.  Ability to work in a dynamic, fast-paced environment, meet tight deadlines and manage multiple projects at once.Strong written and oral communication skills.Team player, enthusiasm to help others and a good sense of humor.  Previous contracts database system experience (cloud-based a plus). Adept at technical tools, including Word, Excel, PowerPoint, Google Suite (including Google Docs and Google Drives), document sharing (e.g., DropBox) and digital signature software/e-signing tools (e.g., DocuSign).
Wish San Francisco, California
Sep 10, 2019
Founded in 2010, Wish has quickly grown to become one of the world’s largest e-commerce companies.  With 500 million users, 1 million merchants and over 200 million items in our marketplace, it’s no wonder that Wish is the #1 shopping app in 40+ countries on the Google Play store & #1 shopping app in 20+ countries on Apple App Store.  Wish is also the most & best reviewed shopping app (#1 on Google Play & #2 on Apple App Store). Our WishX team embodies the company’s approach to innovation.  It functions as an internal incubator for new business ideas and is empowered to take calculated risks, think creatively, and embrace different perspectives. By constantly iterating and deploying, we have the freedom and flexibility to try out new ideas and work toward the best solutions.   We have the following exciting opportunity within the WishX team Digital Ads Specialist Overview The Digital Ads Specialist focuses on both merchant and Wish Local store acquisition through the optimization and management of paid media programs across Facebook, Google and other digital & traditional media.  They will execute experiments, analyze experiment results, conduct daily performance analysis and management, and present performance results along with recommendations to the WishX team for the optimization of conversion from digital ad spend.  The Digital Ads Specialist will also contribute to the development of an effective optimization process to quickly identify and respond to changes in performance in near real-time.  This is an awesome role for someone who can work the complete Digital Ad lifecycle from Ideation to Measurement and Iteration.  If you are keen to apply quantitative analysis to complex problem solving in a fast paced, complex and performance driven Digital Advertisement environment, this could be a dream job for you! What you'll do... Increase merchant and Wish Local store acquisition through the use of digital & traditional mediaCampaign Management, from Ideation to Performance Analysis & IterationTrack & analyze conversion & attributionAd creation and CopywritingDesign, execute & analyze campaign experiments Present research results and iterate on findings Who you are... Bachelor’s degree or equivalent in Economics, Statistics, Computer Science, Applied Mathematics, Operations Research, Engineering, or similar quantitative field 2+ yrs experience in the advertising industry or quantitative field, such as consulting, market research, product development or user experience researchA love for solving puzzles and the ability to tease out trends / insights from complex data setsHigh attention to detail and the ability to set and hit aggressive project deadlinesHighly adaptable with a strong sense of teamwork and collaborationAbility to thrive within a fast paced, high stakes but incredibly supportive teamExperience with digital marketing channels - SEO, display advertising and / or paid social either as part of a marketing team or at an advertising agency (offline events exp a plus)Experience with Facebook/Google Pixels (Paid social & google ads exp a huge plus) including retargeting / ads optimizations for B2B acquisition Experience with FTP calls & conversion and attribution tracking through pixelsExposure to Direct Response measurement specifically in industries such as E-Commerce or Performance Marketing Strong proficiency with Excel (pivot tables, vlookups, basic modeling), in addition to an understanding of relational databases and SQL-like query languages, and analysis tools such as R, Pandas, Matlab, SAS or Stata Strong analytical skills, coupled with proficiency in applied statistics, including sampling approaches, experiments, causal modeling, and data mining techniquesExperience with Experience with presenting and partnering with technical and non-technical teams is a plus
Wish San Francisco, California
Sep 10, 2019
Wish is looking for a talented Senior Commercial Counsel to join our growing Legal team.  In this role, you will support business teams on a variety of commercial transactions and negotiations and work closely with our various business units and cross-functional teams to support Wish’s dynamic and rapidly growing business.   The ideal candidate has a strong background in commercial law and significant experience with various types of commercial agreements, including global supply chain, procurement, logistics and other commercial and/or transactional agreements and documents.  You should also possess a business acumen that fits well with a fast-paced business environment and be a team player.  This role will be located in our San Francisco headquarters and/or San Jose office.  What You’ll Do Review, draft, and negotiate a variety of commercial agreements to support our global supply chain, procurement and logistics activities, including sourcing and supply agreements, logistics and transportation agreements, nondisclosure agreements, software licensing agreements and other commercial contracts and matters.Partner with business teams across the organization to structure, draft and negotiate commercial agreements.Identify and explain commercial agreement terms and associated risks to the relevant business stakeholders and interpret contract requirements, obligations and risk assessment or exposure and advise on same.Develop strategic relationships with Wish’s internal business leaders and stakeholders as well as vendors and suppliers to support transactions relating to the day-to-day operations of the company.Resolve issues that arise in commercial relationships, including but not limited to handling pre-litigation disputes and inquiries. Who You Are Strong academic credentials including a J.D. degree from a top law school and active membership in one state bar required5-7+ years of attorney experience handling commercial contracts (with at least 2 years of experience at a law firm and/or in-house at a multinational corporation), and preferably within a consumer products and/or technology company handling consumer goods.Proven drafting, negotiation and organizational skills.  Excellent communication skills (verbal and written).Strong analytical skills.Common sense, sound and practical business judgment.Ability to work efficiently, prioritize workflow and meet demanding deadlines in a fast-paced environment.Ability to work independently, learn quickly, take initiative, work proactively and be resourceful.Team player and a good sense of humor.Knowledge and experience in international trade matters (e.g., import/export) a plus.
Wish San Francisco, California
Sep 10, 2019
Contractor
Wish is the leading mobile commerce platform globally. Our mission is to provide everyone with access to quality, affordable goods through a fun shopping experience. With millions of products added daily, Wish offers anyone with a smartphone access to items at incredibly affordable prices. Wish is defining and building the future of mobile shopping. We’re looking for a strategic Social Media and Content Manager to engage and grow our Wish Local audience. The ideal candidate will have a knack for engaging with a B2B audience and is a true storyteller for social and blogs. You are self starter person who is very passionate about content and building communities across multiple platforms. What you'll be doing: Increase engagement, follower, and merchant sign ups across Facebook and Twitter for Wish Local channelsIncrease site traffic while decreasing bounce rate across Wish Local blog pagesOwn the social media content calendar, working cross-functionally with Wish Local Marketing, Product, and PR teamsDiscover, recruit, and cultivate long lasting relationships with top merchants for collaborations, new content, and campaignsSupport global social marketing campaigns which have a direct impact on growth and user acquisitionDon’t be afraid to be edgy and take chances with social posts —with the goal of driving engagement and inserting our brand into relevant conversationsTrack and measure success of social media initiatives by using reporting and analyticsBe an expert, staying up to date on social trends and providing recommendations on social executions for marketing campaignsEnsure all social media content is consistent with branding, positioning, voice and messagingMonitor social channels for key issues and post timely key customer updates Who you are: 3-5 years of B2B social media and content experience Experience with WordPress, Hubspot, and/or other online blog platform toolExperience with social listening, content management, and analytics tools: Google Analytics, Sprout Social, Crimson Hexagon, Sprinklr, etc.A mastery for storytelling and community building via written and visual communicationMust be witty and not afraid to take risks (when it comes to voice and copy)Exceptional social and data analysis skills with a good grasp of Twitter and Facebook insightsAbility to thrive in a fast-paced, cross-functional environment while juggling multiple responsibilities
Wish New York, New York
Sep 10, 2019
Founded in 2010, Wish has quickly grown to become one of the world’s largest e-commerce companies.  With 500 million users, 1 million merchants and over 200 million items in our marketplace, it’s no wonder that Wish is the #1 shopping app in 40+ countries on the Google Play store & #1 shopping app in 20+ countries on Apple App Store.  Wish is also the most & best reviewed shopping app (#1 on Google Play & #2 on Apple App Store). Our WishX team embodies the company’s approach to innovation.  It functions as an internal incubator for new business ideas and is empowered to take calculated risks, think creatively, and embrace different perspectives. By constantly iterating and deploying, we have the freedom and flexibility to try out new ideas and work toward the best solutions.   We have the following exciting opportunity within the WishX team Senior Buyer, Brands Initiative Wish has an amazing opportunity available for experienced buyers of branded inventory to lead a new line of business for our fast growing e-commerce platform. In this role you will leverage your extensive global network to acquire large quantities of high quality, branded goods through a variety of strategies, including off price purchasing. The ideal candidates will have deep experience in the branded inventory space and be ready to work in an entrepreneurial & creative environment. This role will likely focus on the categories of women’s & men’s apparel, housewares, accessories and shoes. Candidates will rely heavily on data to set direction & spending strategy.  This is an outstanding opportunity to merge your deep experience in the off price market with one of the world’s most innovative e-commerce companies. Wish is seeking individuals who can work autonomously, with the ability to build a business, with an existing network in their category. What you’ll do: Leverage Wish’s global brand and your rolodex of global suppliers to determine mutual fit and bring in brands and build a great product selection for Wish consumers, at scale. Proactively network with suppliers regarding available merchandise and negotiate directly on purchases. This includes frequent visits to showrooms, selecting product and handling negotiations, either independently or in conjunction with Wish Execs.Opportunistically purchase quality, branded goods with a data driven focus on sales performance. Ability to pull up and think strategically about the buying function at Wish to launch various categories while establishing and streamlining buying processes.Provide ongoing analysis and interpretation of key business issues. Who You Are: 5+ years retail / eComm merchandising buying experience with the associated extensive network of suppliers and support ecosystem.          Experience with close-out or opportunistic buying of off price inventory.A proven track record of developing, building and growing businesses, and product categories.Strong negotiation skills Strong analytical, financial (retail math, P&L, eComm metrics), strategic and planning skills.Strong verbal and written communication skills. An adaptable  go-getter, with a "can-do attitude," who is creative, entrepreneurial minded, and has a strong comfort level with taking measurable risks.eCommerce experience strongly preferred but not required.
Wish San Francisco, California
Sep 09, 2019
Wish is looking to add a Quality Assurance Analyst QAA's to the team. As a QAA, you’ll work to ensure our global customer support teams are upholding the Wish 5-Star Guarantee and delivering world-class customer support from a nontechnical side. QAA’s are responsible for reviewing and scoring customer support communications for policy and guideline adherence. Additionally, based on reviewed tickets, QAA’s will make recommendations for improving the customer experience as well as identify training opportunities for the teams. Because our primary method of communication with customers occurs via messaging in our apps, QAA’s must be incredibly detail-oriented with excellent written and verbal communication skills. Responsibilities Review daily queues of tickets from our global customer support teams and score them based on a set of criteria.Work independently, effectively prioritize and manage your time to ensure you’re reviewing the necessary amount of daily tickets.Learn, utilize, and multitask across a variety of tools to view account information, research and review policies while evaluating tickets.Communicate effectively with internal leadership to identify customer pain points and propose solutions to policy, user experience, or other areas for improvement.Assist in the development of training materials to address identified areas for improvement. Requirements Bachelor’s degree required1-2 years experience in a related customer support roleMinimum 1 year in a quality assurance related roleExcellent written and verbal communication skillsAbility to identify and communicate trendsPassionate about providing incredible customer support and solving problemsExperience providing technical/troubleshooting support for e-commerce, Internet services or software a plusSense of humor and sense of adventure!
Wish San Francisco, California
Sep 07, 2019
Wish is looking for a Supply Chain Manager to manage relationships with suppliers across the globe, with a particular focus in China.  You will setup communication channels and manage identification, negotiation, segmentation and acquisition of products from a myriad of geos and monitor performance and adjust strategy as required. Using your experience, contacts and creativity, you will explore the supply chain to identify areas for improvement. What You'll Do Work with data science and logistics team to identify optimal circumstances for sourcing, purchasing and delivering products employing various strategies Work directly with a variety of manufacturers and merchants across a variety of geos and product verticals identifying those most likely to lead to successful unit economics and scalingNegotiate pricing and contracts Work with BD teams in China, US and the EU and employ personal rolodex of contacts to identify optimal opportunities  Suggest and employ innovative sourcing and logistics techniques facilitating business across numerous geosAdhoc support for other on-demand projects in a fast paced startup environment Who You Are: At least 5+ years of supply chain operations experienceFluent in Mandarin, can communicate effectively, speak and writeBachelor’s Degree in Engineering, Supply Chain Management, Business, Finance, or EconomicsSignificant experience in negotiating pricing and contracts Understanding of eCommerce shipping, cross-border shipping requirementsFamiliar with warehousing in an eCommerce environment, especially cross-border eCommerceTrack record in planning, execution and delivery of projectsUnderstanding of INCOTERMS and familiarity with customs, tax, and duty requirements for international shippingAbility to travel occasionally, strong experience with supplier performance management and reporting in working with performance metrics, performance scorecards and supplier reviewAbility to drive change with a long term perspective across multiple functions and transform the business.Ability to cope with a fast-paced and changing environment.Team player, curious, constructive, self-motivated, result-orientedExcellent written and oral communication, and interpersonal skills, including an ability to effectively communicate across all levels of an organization, technical and non-technical audience
Wish San Francisco, California
Sep 06, 2019
Founded in 2010, Wish has quickly grown to become one of the world’s largest e-commerce companies.  With 500 million users, 1 million merchants and over 200 million items in our marketplace, it’s no wonder that Wish is the #1 shopping app in 40+ countries on the Google Play store & #1 shopping app in 20+ countries on Apple App Store.  Wish is also the most & best reviewed shopping app (#1 on Google Play & #2 on Apple App Store). Our WishX team embodies the company’s approach to innovation.  It functions as an internal incubator for new business ideas and is empowered to take calculated risks, think creatively, and embrace different perspectives. By constantly iterating and deploying, we have the freedom and flexibility to try out new ideas and work toward the best solutions.   We have the following exciting opportunity within the WishX team Merchandising Manager, Brands Initiative  Wish has an amazing opportunity available for experienced e-commerce merchandisers to support a new line of business for our fast growing e-commerce platform. This new-in-kind role will be responsible for maintaining and optimizing our branded goods storefronts, with a focus on product merchandising with the goal of delivering a smooth and seamless online customer experience that helps to drive online sales.  The ideal candidates will have experience in the branded inventory space and be ready to work in an entrepreneurial & creative environment. This role will likely focus on the categories of women’s & men’s apparel, housewares, accessories and shoes. Wish is seeking individuals who can work autonomously, with the ability to build a business, with an existing network in their category. What you'll do Join as early team member to help build out merchandising processes, instill best practices, and lead merchandising for our brands initiativeConsistently create and optimize product listings to drive sales performance and drive best in class customer experienceLeverage internal and external data to cross-shop and make sure our listings are market competitive in product presentation, categorization, promotions, and trendsProject manage various aspects of our business including photoshoot processes and on/off site promotionsSupport buying, planning, and other internal teams in branded product strategy, selection, and sales executionAnalyze merchandise reporting and analytics to help guide buying decisions and deliver merchandising insights and recommendations Who you are Bachelor’s degree (or equivalent work experience)3+ years of relevant (and ideally, similar) experience, including an e-Commerce backgroundExcellent verbal and written communication skills, including a strong personal presence as demonstrated by client-facing rolesHas a data driven approach to problem solving and experience using analysis, reporting and forecasting to gather data for the purpose of making business decisionsSmart, detail-oriented, and relentlessly resourceful with a proven ability to be scrappy and hit the ground runningExcellent organizational skills including prioritizing, scheduling, time management, and meeting deadlinesKnowledge of the online shopping industry, particularly with marketplaces & marketplace sellersPassionate team player with a can do attitude. Not afraid to try, learn, and improve, ability to work independently and in a fast paced team environment.