Doordash

  • San Francisco, CA, USA
Doordash San Francisco, CA
Dec 07, 2019
About the Team The Analytics team is looking for a leader to develop strategies & insights that drive operational excellence across all of our geographies. As the Head of Business Operations Analytics (“BizOps”), you will be responsible for “hitting the plan.” To do this, you must understand the underlying drivers of growth at the market level and identify the most urgent needs and best opportunities to have an impact. We are looking for a data-driven operational expert who knows how to move fast, work cross-functionally, and deliver business results.  About the Role The ideal candidate will have experience building and leading an analytics team, will have experience working with large data sets, and will have experience in data-driven decision making. You will be a great fit if you have a strong bias towards action, enjoy finding patterns amidst chaos, and have demonstrated success in using analytics to drive business impact. We’re looking for someone who has the technical skills to surface insights quickly, and the interpersonal skills to communicate those insights in a way that persuades action. You’re excited about this opportunity because you… Recruit and lead a high-performing team of analysts and data scientists to work cross functionally between finance, operations, marketing and other partner teams Understand opportunities for growth in the business and connect the dots between long term strategic planning and highly practical near-term actions to deliver results and build toward a preferred future state Develop and implement the processes for how we manage business performance on an ongoing basis: Monitor business metrics to ensure we are tracking to targets, flag when we are at risk of missing plan and understand the root causes of changes, Develop a coherent plan & achieve cross-functional alignment, and Launch, track, and adjust initiatives to deliver business results Lead business reviews and present in key meetings with our executive team and founders Define team requirements and structure to accomplish the above objectives We’re excited about you because you have… 10+ years of experience in analytics, 5+ years of experience managing teams of 10 Experience working closely with executives at mid to large organizations; excellent executive presence and communication Outcome-driven approach to developing recommendations and demonstrated ability to develop a story and execution plan to support a strategic vision Strong skills in exploratory data analysis tools such as SQL, R, Python An understanding of statistical analysis (e.g. hypothesis testing, experimentation, regressions) Ability to work in a dynamic, challenging environment where decisions you make will have a large impact Strategic problem solver who simplifies problems to their core elements and finds creative solutions with minimal guidance Experience with marketplaces is a plus Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies We are doers - We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do -- on every project, every day We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights  We offer great compensation packages and comprehensive health benefits About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the resources, and opportunity to excel. 
Doordash San Francisco, CA
Dec 07, 2019
About the Team The Analytics team is looking for an experienced leader to build and scale our Growth Analytics organization. As the Head of Growth Analytics, you will lead both the Consumer Analytics team as well as the Marketing Analytics team across all three of our customer audiences (Consumer, Dasher & Merchant). You will leverage data to drive business growth, by uncovering new opportunities and helping us do what we already do 10x better. You will be working on initiatives ranging from building complicated models for cross-channel marketing attribution, to identifying user patterns that directly impact performance and then implement cutting edge automation to enable the Consumer and Marketing teams to drive improvements based on your insights.  About the Role The ideal candidate will have experience building and leading an analytics team, will have experience working with large data sets, and will have experience in data-driven decision making. You will be a great fit if you have a strong bias towards action, enjoy finding patterns amidst chaos, and have demonstrated success in using analytics to drive business impact. We’re looking for someone who has the technical skills to surface insights quickly, and the interpersonal skills to communicate those insights in a way that persuades action. You’re excited about this opportunity because you… Recruit and lead a high-performing team of analysts and data scientists across consumer and marketing analytics Leverage data and technology to identify opportunities across the funnel to lower CAC, decrease payback periods, expand our audience base and improve retention Develop and implement statistical attribution models to inform our marketing channel spends and effectiveness Deploy and manage a Customer Data Platform that can scale rapidly Partner with stakeholders - product, engineering, marketing, operations, etc to improve our products and answer questions that their business units are facing Be a thought leader and drive rigorous processes for experiment design (A/B testing, multivariate testing, incrementality analysis, etc.) and execution Use advanced tools (data mining, clustering, cohort analysis, etc.) to help us understand our users and their behavior and support strategic decision making Take ownership of all datasets and develop dashboards and visualizations to present holistic and integrated insights Represent the analytics team in key meetings and business reviews with our executive team and founders   We’re excited about you because you have… 10+ years of experience in analytics, at least 6+ in marketing or customer analytics for a fast growing company (attribution modeling, media-mix modeling, lead scoring, etc.) Experience working closely with executives at mid to large organizations; excellent executive presence and communication Strong skills in exploratory data analysis tools such as SQL, SAS, R, Python, Excel. Experience in setting up warehouses, ETL, reporting tools, etc.  A deep understanding of statistical analysis (e.g. hypothesis testing, experimentation, regressions) and familiarity with statistical packages, such as Matlab, R, SAS or Python  Proficiency in one or more analytics & visualization tools  (e.g. Chartio, Tableau) Inspiring leader with a driven, results-focused attitude Strong analyst-mindset who is attentive to detail and sets a high bar for work produced by the team Ability to work in a dynamic, challenging environment where decisions you make will have a large impact Strategic problem solver who simplifies problems to their core elements and finds creative solutions Excellent project management and communication skills. Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do -- on every project, every day.  We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.  We offer great compensation packages and comprehensive health benefits. About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the resources, and opportunity to excel. 
Doordash San Francisco, CA
Dec 07, 2019
About the Team The Analytics team is looking for a Manager to boost measurement and expansion of risk and fraud practices companywide. The team works swiftly and attentively to diagnose fraud patterns and prevent fraud loss before it can happen. We conduct rigorous analysis of complex data sets, set up multiple layers of business rules, models, and other processes to prevent potential fraud. About the Role As a hands-on Fraud and Risk Manager at DoorDash, you’ll take ownership over multiple discrete fraud segments and address fraud in the earliest stages of detection. You’ll establish effective fraud prevention measures that are still mindful of user experience. If you enjoy finding patterns amidst chaos, and have management experience using analytics to affect fraud and risk strategy, we’re looking for you! You’re excited about this opportunity because you… Will analyze rich user and transaction data to surface patterns, trends, and bugs using SQL, R, or Python on our anti-fraud risk engine Assess the effectiveness of existing fraud models, and enhance our solutions where necessary. Partner with engineering, product, and operations teams to monitor fraud risk strategies. Inspire the allocation of systematic resources to reduce fraud risk in the most precise manner possible Manage the reporting of findings to management to steer the Fraud team’s strategic vision Work backwards from understanding and sizing problems to ideating solutions We’re excited about you because you have… 4+ years in data science or software role working on fraud and risk systems A high level of expertise using fraud patterns and analytics to identify insights and create a response plan Deep expertise with fraud methods, SQL queries, and R/Python data manipulation Exceptional ability to collaborate with senior and executive management Seasoned ability with managing timelines, delivery, requirements, and communication to internal partners in order to achieve lofty goals Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights We offer great compensation packages and comprehensive health benefits About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash Engineering blog or at www.doordash.com.  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 
Doordash San Francisco, CA
Dec 07, 2019
About the Team The Analytics team is looking for Marketing Manager to lead measurement, strategy, and tactical decision-making across the company. Data Scientists at DoorDash work to uncover insights and turn them into relevant recommendations, driving decisions for the entire organization. About the Role As a Marketing Manager at DoorDash, you will lead a team hands-on in extending our marketing measurement strategy across all of our online and offline marketing channels. You will help increase multi-million dollar monthly marketing budgets to meet return on investment goals for each of our audiences (Consumers, Dashers, and Merchants). If you enjoy finding patterns amidst chaos, and have experience using analytics to affect marketing strategy, we’re looking for someone like you! You’re excited about this opportunity because you… Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our marketing business Build full-cycle marketing analytics experiments, reports, and dashboards using SQL, R, Python, or other scripting and statistical tools Use data to identify areas of growth through Top of Funnel expansion, Mid-funnel conversion, Optimal Channel Spend, and Optimal Touchpoint Strategy for customers and prospects Have Market Mix Modeling experience and have used statistical or machine learning techniques to assess channel efficiency and recommend optimal marketing spend by channel and by product Produce recommendations and use statistical techniques and hypothesis testing to validate marketing campaigns and improve customer touchpoint strategy. Identify and measure levers to help move essential metrics and make recommendations Work backwards from understanding and sizing problems to ideating solutions Collaborate with marketing, product, and engineering to onboard marketing technology platforms to our customer’s digital journey and path to conversion. We’re excited about you because you have… 5+ years in data science or software role in a fast-paced industry (consumer internet or online advertising, etc.) A degree in Math, Physics, Statistics, Economics, Computer Science, or similar Experience with marketing mix modeling and multi-touch attribution using in-house models or vendor platforms Deep expertise with statistical methods, SQL queries, and R/Python data manipulation Experience with performance marketing, media mix modeling, brand tracking, and multi-touch attribution modeling, and CLTV modeling preferred Seasoned ability managing timelines, delivery, requirements, and communication to internal partners and senior management Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.  We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.  We offer great compensation packages and comprehensive health benefits. About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com.  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the resources, and opportunity to excel. 
Doordash Melbourne, Australia
Dec 06, 2019
About the Team DoorDash is looking for top-talent to play a pivotal role in building our Australian business from scratch. This is an exciting opportunity for individuals who are excited about joining a fast-paced start-up company and building something great from the ground up. We’re looking for hustle, smarts, and deep market knowledge to enable us to best serve our consumers, Dashers, and merchants. Join our never-ending pursuit to better power economies in Australia and across the globe today! About the Role In this role you will be the first Manager, Market Operations Analytics on the ground in our newly formed Australia location and will be part of the broader DoorDash Strategy & Operations Team. The ideal candidate will have experience scaling a team, working with large data sets, and will have experience in data-driven decision making. You will be a great fit if you have a strong bias towards action, enjoy finding patterns amidst chaos, and have demonstrated success in using analytics to drive business impact. We’re looking for someone who has the technical skills to surface insights quickly, and the interpersonal skills to communicate those insights in a way that persuades action. You’re excited about this opportunity because you will… Provide insights to help business and product leaders understand marketplace dynamics, user behaviors, and long-term trends. Identify and quantify levers to help move key metrics. Conduct deep-dives to build & execute improvement strategies with our Strategy & Ops team. Collect, process, and clean data from disparate sources using SQL, R, Python, or other scripting and statistical tools. Manage the design, execution, and analysis of experiments; driving rigor and testing culture through our operations teams. Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business. Mentor and guide junior analysts on how to use more advanced methods to solve problems. Drive company initiatives by identifying key metrics and building executive-facing dashboards to track progress. Present in key meetings and business reviews with our executive team and founders. We’re excited about you because… 5+ years of experience in a data analytics, consulting, or other quantitative role An ability to write very complex SQL queries. ETL experience a plus Skilled at running cross-functional relationships and communicating with leadership across multiple organizations A deep understanding of statistical analysis (e.g. hypothesis testing, experimentation, regressions) and familiarity with statistical packages, such as Matlab, R, SAS or Python Proficiency in one or more analytics & visualization tools  (e.g. Chartio, Tableau) Exceptional business and communication skills. Strategy consulting experience or other client-facing professional services experience is a plus Self-starter attitude. You’re someone who can initiate and drive projects to completion with minimal guidance Get-it-done mindset. You’re not afraid of long hours, able to handle stress well, humble and scrappy! Experience with marketplaces, logistics, or economics is a plus Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are strategic - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer obsessed - We are committed to our clients and connected through our vision of “Delivering Good” We are all DoorDash - The magic of DoorDash is our people, together making our ambitious goals attainable and driving us to greater heights. We offer competitive compensation packages and comprehensive health benefits You will be proud to say that you work for DoorDash and will know that the work you do brings joy to our clients every day About DoorDash Founded in 2013, DoorDash is a San Francisco-based technology company passionate about transforming local businesses and dedicated to enabling new ways of working, earning, and living. Today, DoorDash connects customers with their favorite local and national businesses in more than 3,300 cities across the United States and Canada.  We want to share our revolutionary logistics technology with every business around the world, to streamline how our cities and local economies work. Make no mistake, it isn’t going to be easy, and our mission isn’t for the faint of heart. But if you’re daring, and you want to make a dent, let’s chat. By building intelligent, last-mile delivery technology for local cities, DoorDash aims to connect people with the things they care about — one dash at a time. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to thrive. 
Doordash San Francisco, CA
Dec 06, 2019
DoorDash is missioned to disrupt the future of delivery logistics in the three-sided marketplace: customer, merchants, and drivers. We have achieved exponential growth since the foundation in 2013, and we’re proud to have become the top food delivery service in the US. The company is at the pivotal point of transforming the user experience to the next level, as all three-sided marketplace continues to grow fast and the business expands beyond the food delivery.  At DoorDash, our customers - consumers, merchants and drivers alike - are at the forefront of the product strategy. We deeply believe that the best customer experience is synonymous to the success of the company’s business in the long run. Design plays a strong voice, providing critical thought partnership in the cross-functional product development. This is where you come in.  DoorDash drivers – A.K.A. Dashers – are at the heart of the company’s logistics business. Dasher design team makes a massive impact on the millions of driver’s experience throughout the full end-to-end lifecycle, from onboarding, scheduling and delivery to tracking earnings. Our mission is to help Dashers reach their financial goals through flexibility and stability. As DoorDash business grows beyond the restaurant food delivery, Dasher experience needs to accommodate the scalability and complexity, which makes the design challenge very compelling and one-of-a-kind. We're looking for a Head of Dasher Design to lead the world-class driving experience with strong product vision, a bias toward action, and a solid track record in team building and people management with a high bar. DoorDash design team is still small but mighty, which means you’ll get to shape the design culture and process from the ground up and get to drive big and meaningful design problems.  What you’ll do Set the vision for the Dasher design, and define the pragmatic milestones to achieve the vision with the cross-functional team Deeply immerse yourself into the complexity of the Dasher design problems, drive the meaningful solution, and make a measurable impact on business  Actively practice and evangelize the customer-centric thinking organizationally Play a strong thought partner to cross-functional teams like Product, Engineering, Analytics and Operations to realize the company’s mission  Partner with the design leaders in consumer and merchant experiences to build the holistic journey in three-sided marketplace Hire best talents who will raise the bar at DoorDash Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals Build a culture that elevates the team, in terms of both performance and morale Establish the operation model that increases the team’s effectiveness Align team’s priorities and deliverables to the company’s overarching strategy and goals Be the inspirational leader by your creativity, vision, commitment and persistence About you You thrive in a fast-paced startup environment You are comfortable in navigating through ambiguity and complexity You exhibit a strong bias toward action You can think and scale at 10x You are a proactive problem solver, not just a problem identifier  You are curious, and willing to go above and beyond the job description You are a respected people manager with high EQ; You know how to motivate a team even in the most challenging times You attract top talents and hire people who will raise the bar You are able to stand up for shipping the quality product for customers  You make a great thought partner with the cross-functional teams You are an excellent storyteller and effective communicator You exude a can-do attitude and enthusiasm You are self-aware and humble Qualifications Strong portfolio showcasing the problem solving skill at large scale and high design caliber; you MUST provide a link to your portfolio (and password if applicable) to be considered for this role 15+ years of experience in design, with minimum 7 years in team building and management Have managed a team of 10 or more Fluency in the latest product design trends, tools and technology cross platform Must be able to work in our offices in San Francisco (HQ) or Mountain View, CA Prior design experience in the logistics industry is preferred About DoorDash Founded in 2013, DoorDash is a San Francisco-based technology company passionate about transforming local businesses and dedicated to enabling new ways of working, earning, and living. Today, DoorDash connects customers with their favorite local and national restaurants in all 50 states of the United States and Canada. By building intelligent, last-mile delivery technology for local cities, DoorDash aims to connect people with the things they care about — one dash at a time.
Doordash San Francisco, CA
Dec 06, 2019
DoorDash is growing fast and we’re looking for an experienced HR Business Partner to join our People Operations team! About the Team At DoorDash, people are our most important asset. The HR Business Partner team works closely with leaders across our business to align people and strategy. Our HRBPs assess, coach and influence the business as we scale and evolve to enable our teams to accomplish amazing things. About the Role We need a versatile, quick thinking team member to help support our talented G&A teams. More specifically, you are a strategic, innovative, and thoughtful Talent Partner, ready to work with our Corporate teams. You will collaborate with the rest of the People team to develop and execute innovative programs that will be a catalyst to our high-performance culture. You’re excited about this opportunity because you will… Develop and execute employee relations efforts. This will include planning and coaching executives and managers on best practices. Coach business group leadership on people strategy including team structure (organizational design), hiring, performance management, compensation, recognition, and learning development. Empower managers to build amazing teams. Assess employee development needs and recommend solutions. Lead business groups through DoorDash’s people programs (engagement surveys, performance reviews, compensation reviews, talent development, etc.). We’re excited about you because… You’re a consultant and operator - you have a bias towards action, recognize issues, and implement the solution. You’re a strong multi-tasker with an exceptional ability to prioritize and manage time effectively – you naturally focus on the right things and can seamlessly move between projects & tasks, without losing sight of what's important to do. You’re naturally curious and have a self-starter personality – you always look for ways to innovate and improve, and don't need to wait for people to tell you what to work on. You can't help but ask what, why, and how. You’re an outstanding communicator with relationship-building skills – your friends would call you authentic, energetic, persuasive, and self-aware. You know when to listen, as well as when to speak up. You have an ownership mentality – you can't remember the last time you said "that's not my problem". You’re gritty and able to hustle – you get things done even after everyone else has given up, and work hard because you love to. You have a bias towards action. You’re passionate about helping and empowering others. You have a bachelor’s degree and 5+ years of HR Business Partner experience. You have experience working in a fast pace, high-performance culture where the business is constantly evolving. You possess deep knowledge of employment law. You have an ability to think critically and anticipate issues before they arise, and proactively suggest long-term solutions. You have excellent judgment and the ability to make sound decisions independently. Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.  We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.  We offer great compensation packages and comprehensive health benefits. About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities across the United States, Canada, and Australia. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.   
Doordash Detroit, MI
Dec 06, 2019
DoorDash is looking for an Engagement Manager to join the Enterprise team that will help drive the strategy, execution, and relationship management of our largest restaurant clients. The DoorDash Enterprise team is responsible for the strategic vision, acquisition, and development of the largest restaurant groups in North America. Given the scale of our key partners, this role is a critical piece of DoorDash’s growth and success in every market in which we operate. As an Engagement Manager on the Enterprise team, you will develop and deliver an operational game plan for our top merchants, manage the strategy behind each client relationship, and work cross-functionally with marketing, analytics, operations and product to drive our business forward. What You’ll Do   Strategic Vision: Engage partners in growth strategy conversations (i.e., adding more stores to DoorDash, increasing same-store sales) Strategically introduce and execute on new DoorDash product opportunities to broaden partnership depth and increase partner revenue streams (i.e., white-label fulfillment) Experiment with new business models (i.e., dark kitchens, food trucks, commissary kitchens) Execute co-marketing campaigns with partners to promote the DoorDash partnership, drive sales, and increase customer awareness Relationship Management: Develop & foster partner relationships with C-suite as well as strategy, marketing, and operations leads to provide a best-in-class partnership Conduct Quarterly Business Reviews with partners to deepen relationship, review performance, and develop forward-looking strategies Determine the needs and wants of merchants, prioritize them by impact on the business, and work to co-create solutions   Operational Excellence:   Serve at the primary point of contact for all issues and be accountable for their resolution Drive forward operational improvement with your partners to ensure that together we are delivering the best experience for DoorDash customers Leverage playbooks, tools and XX to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational efficiency Work cross-functionally with our Product, Operations, Marketing and Sales teams to ensure merchants have the best possible experience when using DoorDash’s services. This influences the overall product roadmap, making us better each day About you You love working directly with clients; you create and maintain long-term relationships You are a problem solver at the core, with a strong bias for action You like rolling up your sleeves as much as you like the big picture You’re comfortable with a fast pace; we move quick and are defining an entire industry Qualifications 3-5 years of experience in management consulting, client success, account management, or sales Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions Expert communication and interpersonal skills Bachelor’s degree required Nice To Haves High growth or early-stage startup experience Experience with marketplaces, operations, logistics or unit economics Proficiency in one or more analytics & visualization tools  (e.g., Chartio, Excel) Knowledge of CRM software (e.g., Salesforce) Willingness to get hands dirty and do whatever it takes to delight our clients About us Founded in 2013, DoorDash is a San Francisco-based technology company passionate about transforming local businesses and dedicated to enabling new ways of working, earning, and living. Today, DoorDash connects customers with their favorite local and national restaurants in more than 600 cities across the United States and Canada. By building intelligent, last-mile delivery technology for local cities, DoorDash aims to connect people with the things they care about — one dash at a time.  
Doordash San Francisco, CA
Dec 05, 2019
DoorDash is hiring an experienced, business-minded Contract Manager to join our commercial legal team at a very exciting time for our rapidly growing business.  About the Team The DoorDash legal team has built a strong reputation within the company for the confident, supportive approach to our style of counsel, always with a bias for action. Our north star is delighting our business partners and our teammates and we deeply value growing together as a team. Most of all, we are passionate about our work and what we have built as a company, and we are always looking for opportunities to get better at what we do. About the Role Your work will focus on negotiating vendor and sales contracts, supporting our compliance initiatives, and maintaining and updating our team resources and templates to enable the business to continue to scale.  In addition to being a skilled communicator and possessing strong attention to detail, you will thrive in this role if you enjoy building processes and leveraging technology to create efficiencies.   You’re excited about this opportunity because you will… Negotiate contracts for products and services.  Prepare and amend contracts between the company and potential clients. Support the implementation and ongoing use of a contract management system. Work cross-functionally with a range of internal teams, including procurement, sales, and facilities.   Maintain and improve our body of contract templates. Facilitate our compliance initiatives, such as ensuring that DPAs are in place with key vendors.   We’re excited about you because… You have experience negotiating commercial agreements, including MSAs, sales agreements, and data processing agreements. You relish the opportunity to build and implement processes. You see the glass as half full and pride yourself on your ability to build strong interpersonal relationships. You have a bachelor’s degree.  You have 3+ years legal experience in a similar role. You have excellent oral and written communication skills. You possess in-depth knowledge of procurement processes and business acumen. You have strong negotiation and interpersonal skills. Bonus Points Prior in-house experience. Experience in the tech industry. Played a role in implementing a contract management system. Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.  We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.  We offer great compensation packages and comprehensive health benefits. About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .   Our Commitment to Diversity and Inclusion   We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Doordash San Francisco, CA
Dec 05, 2019
About the Team Caviar for Companies specializes in food delivery from local restaurants providing end-to-end service to companies nationwide. Our product suite includes Individual, Group and Catering. We exist to make companies eat better, work better, live better. Hubs are the epicenter of our catering operations, and serve as the intersection of our inventory and people operations. Catering Captains (the folks who serve food at clients) are in and out of hubs throughout the week, ensuring that they and our client-sites have the needed supplies to service client orders – this means confirming food orders to ensure the right food is leaving the restaurants, picking up inventory as needed, and even relaxing after a hard day of work in the Captain lounge. Our hub inventory teams pick and pack supplies and organize shipments for captains to provide to clients to ensure everything runs smoothly for both our captains and our clients. About the Role As the Assistant Regional Hub Manager, you maintain and improve upon the operational and inventory health of the San Francisco Catering Hub. You ensure your team has the resources they need so they can perform the work that supports diverse teams driving our growth. You will ensure best practices, propose practical process changes, and ensure the hub is a healthy, happy, efficient working site. You will work collaboratively with hub teams, support, account management, sales, human resources, engineering and operating staff to do so You’re excited about this opportunity because you will… Be the voice and an inspiring manager for inventory and facilities operations at the hub Build strong relationships with Captains, identifying contributors who can perform the inventory work required at the hub Help develop and implement all needed processes, ensuring consistency of their use in your hub Manage a team of coordinators and captains responsible for overseeing inventory and facilities performance Own the performance management of your team, along with their professional development  Support all central operations initiatives including implementing systems, process changes and maintaining company facility policies Ensure your hub meets labor utilization and cost-efficiency goals by applying data to guide your team on best practices Collaborate with internal partners and functions to ensure our goals are met and that we continue developing an outstanding product Help refine operational processes and efficiency  We’re excited about you because… 2+ years of experience in operations management, general management, or restaurant management  An “if you don’t see it, build it” approach A process-driven nature and attention to detail A bias for action. You move quickly to get things done when you see them the first time.  Burgeoning people management skills with experience managing a team of hourly employees Ability to analyze and solve problems using informative inquiry Strong verbal and written communication skills with an understanding of how to tailor messages for audiences of several backgrounds, levels, and abilities to effectively provide employees instruction on process and practice Strong knowledge in MS Excel or Google Sheets  Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.  We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.  We offer great compensation packages and comprehensive health benefits. About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.   
Doordash San Francisco, CA
Dec 05, 2019
  About The Team Caviar for Companies (CFC) is changing the way businesses and employees order food from restaurants. We believe that everyone should have access to the best eateries in their city without any hassles. Every day our Catering Captains pick up supplies from our Inventory Hubs, then pick up food from restaurant partners and deliver catered meals to thousands of diners at some of the world’s hottest startups and well known brands. Our Logistics and Live-Ops teams sits at the center of our entire Operations organization and is the command center of live operations in the field. About The Role: The Logistics Associate role with Caviar for Companies is a temporary full time role. As a Logistics associate, you will assess and logistically optimize the job orders each week for hundreds of meals - all with varying complexity and nuances. Then you’ll organize our Catering Captains around the nation to match those jobs to ensure we serve every meal hot and on-time, every time. Your actions and decisions will directly affect the success of our business.  Everything from labor cost optimization to Captain experience in the field to Client experience at meal time is affected by the Logistics team. We depend on you to connect the right Captain with the right Client with the right schedule. Often, orders change last minute or Captain availabilities shift, but getting the details perfect and adapting in real time is how we keep our clients happy. To do that, we need you to be willing to go the extra mile, to have an almost obsessive approach to getting the details right, and be an excellent communicator.  You’re excited about this opportunity because you will… As a Logistics Associate you will be:  Organizing orders: Organize and consolidate meal orders into stacked jobs to facilitate improved transit times, customer service, and extend Captain shift lengths Use knowledge of Google Maps to research and determine the most cost efficient and economical routes/times for meal orders Scheduling Captains Schedule Captains to Clients according to customer requests, Captain availabilities, and special requests using our internal tools Work with the Support Team & Hub Managers to incorporate Client feedback and Captain performance into your scheduling for the week ahead General Audit daily merging and scheduling tasks in our assignment tool to ensure no ad hoc requests have been missed Prioritize weekly activities based on changes that occur during the week Strategically think about how to proactive ways to optimize our logistical process  We’re excited about you because You like creating order out of chaos - you enjoy solving puzzles, and love the feeling of making things streamlined, structured and putting things in their rightful place You are highly detail oriented - You have an extremely high attention to detail, ultimate respect for process, and excellent follow through You prioritize & work well under pressure - deadlines don’t phase you, they focus you You excel at independent, unsupervised work - once you know what you need to do, you like to put your head down and crank You can (and like to!) multi-task - you enjoy juggling a lot of interconnected moving pieces at once (like Tetris) You’re clutch - you have a strong work ethic, are extremely reliable and punctual. Your team never has to wonder if “it’s been handled” You ask why - you’re a critical thinker who seeks to understand, not just follow the instructions You talk a good game - you have strong communication skills, both verbal and written You play well with others - you’re collaborative in your problem solving - always looking to help/improve the team, not just yourself Proficient in Microsoft Office Suite with the aptitude to learn new software quickly 1-3 years experience in an operational role, ideally at a startup Bonus: is familiar with the city layout of one or more of San Jose, the Peninsula, New York or Los Angeles About DoorDash DoorDash is a technology company that connects customers with their favorite local and national  businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 
Doordash San Francisco, CA
Dec 05, 2019
About the Team Caviar Diners is a collaborative team passionate about delivering a great experience to our diners. We thrive when we understand who they are, understand the problems they face, and are constantly striving to deliver value for them. We approach product decisions with three lenses — customer, business, and vision — making sure that we really understand the intersections and trade-offs between them.   We are responsible for the ordering experience for our diners. The technology we build helps our diners get the food they want by enabling online ordering for delivery or customer pickup. Our team owns all ordering channels - iOS and Android Caviar mobile apps and the web site. About the Role Work closely with the Caviar and Doordash engineering, product, design and marketing teams to implement the future vision. Help provide the technical vision and direction for the team, including providing mentorship for fellow engineers on the team.  Write concise, well-organized code with good test coverage Collaborate with your team members to build APIs and services that are scalable and help support the fast growing business. You’re excited about this opportunity because you will… Work to bring two great brands together by evaluating and integrating, when applicable, Caviar diners systems with DoorDash Collaborate and pair often with other engineers in your team Be a key contributor to the technical vision of the team Improve performance, reliability and security of our backend systems  Make hungry people happy We’re excited about you because you are… Highly collaborative and eager to solve problems with others Adaptable, resilient, and able to thrive in ambiguity - things move fast and at times, priorities change  Growth-minded - eager to learn and expand your skill set and drive your career path Humble - no job is too small for you Owner - not limited to the code you write but also the design, testing, monitoring performance and maintenance. Qualifications 6+ years of solid, practical experience. Strong knowledge of CS fundamentals and code organization. A Computer Science or other technical degree. Expertise in at least one object-oriented language, and associated web framework preferable Rails.  Even better.. Experience with Kotlin in the backend and gRPC. A real passion for good food. Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.  We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.  We offer great compensation packages and comprehensive health benefits. About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 
Doordash San Francisco, CA
Dec 05, 2019
About the Team Caviar is changing the way businesses and consumers order food from restaurants. We believe that everyone should have access to the best eateries in their city without any hassles. Want your favorite burger joint, but hate the traffic and long lines? We're a team of passionate foodies solving that exact problem for your home and office. At Caviar, we believe in an environment that allows you to be creative and go beyond the call of duty. We're looking for exceptionally talented individuals who want to learn and grow with the company. Each and every day counts - you'll make a direct impact to the business starting from Day 1. About the Role Caviar is looking for engineers who care about implementing the perfect user experience as well as solving the hard engineering problems of writing well-architected code and building better systems. We are looking for teammates with strong product and design intuition, able to leverage their technical knowledge while working with product managers, designers, and back-end engineers. In this role, you will lead the team and empower them to solve tough technical challenges.  Team members will look up to you as you enable them to get their job done. You will set high standards for code quality, design thoroughness and communication. Guide and coach engineers through the phases of development. You’re excited about this opportunity because you will… Own engineering product and feature development from ideation and design to development and putting in production. Have a high impact role building the systems and applications restaurants use to grow their business.   Develop up and down our stack, which includes Rails, Ember, and React Native. Work closely with product managers and designers to define the products and features we are building. Lead cross-team and cross-functional projects and effectively direct the work of other engineers. Follow agile practices. We’re excited about you because… Of your experience developing and owning products and features from beginning to end. You have high proficiency in server-side technology and/or framework (e.g., Ruby/RoR or Python/Django) Of your knowledge of and experience with modern JavaScript, HTML, and CSS. You have experience building responsive, component-based web apps with modern JavaScript front-end frameworks (e.g., Ember, React). Of your drive to write and ship production software. You have strong knowledge of CS fundamentals and code organization. Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.  We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.  We offer great compensation packages and comprehensive health benefits. About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 
Doordash San Francisco, CA
Dec 05, 2019
About the Team DoorDash is changing the way businesses and consumers order food from restaurants. We believe that everyone should have access to the best eateries in their city without any hassles. The Effortless Delivery Experience team creates the products that enable meals to be delivered quickly and accurately. EDX is a high-ownership team that handles many mission-critical aspects of the business. Areas of the business that are under our charter include: Pairing almost-ready food to nearby idle couriers so that meals can be delivered while they’re hot. Magic!  Building mobile apps that our Couriers use to do their jobs Enabling Couriers to get paid in real-time and to see their wages as they work Creating tools and workflows for fraud identification and remediation We are a team with numerous interests both inside and outside of the workplace. We are creative writers, martial arts enthusiasts, parents, and lovers of science fiction. We value creating a diverse environment that respects your obligations and passions both inside and outside the workplace. About the Role The Effortless Delivery Experience team is looking for a talented engineer to help us take our business to the next level. You’ll own the full software development lifecycle for the products you build, starting with providing feedback on features to our Product team. You’ll work with your peers on writing specs, implementing features, and finally ensuring the rollout is calm and the product has test coverage. In your work as a server engineer on EDX, you might find yourself improving the delivery time of orders, building APIs for mobile features, or fighting fraud. You’ll be given autonomy to make decisions that are consequential for our technology and our business. Since Caviar has recently joined forces with DoorDash, we have exciting plans for a unified logistics platform that powers both products. Making it all happen takes focus, passion, and thoughtfulness. We need someone who will bring both their ideals and their experiences to help us build this future together. You’re excited about this opportunity because you will… Collaborate and pair often with other engineers in your team Mentor and find mentorship from your peers  Be a key contributor to our technical vision Improve performance, reliability and security of our backend systems Have a meaningful impact on an evolving product and a growing business We’re excited about you because… You value collaboration You are able to thrive in an environment where things move fast You are growth-minded and eager to learn You are humble - no job is too small for you You have experience and proficiency in a server-side technology such as Ruby or Python You are an owner - not limited to the code you write but also the design, testing, monitoring performance and maintenance. Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.  We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.  We offer great compensation packages and comprehensive health benefits. About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 
Doordash San Francisco, CA
Dec 05, 2019
About the Team We provide great food from local restaurants to people dining at work. We have three products: catering, group ordering and individual ordering. All of these products have a large impact on Caviar’s business: We send restaurants high-volume orders. Restaurants love these orders—making Caviar a more attractive partner for them. Our profitable products amount to a significant part of Caviar's revenue and profit. We have some exciting and opportunities ahead of us: Scale nationwide. We recently launched in New York and Los Angeles and are looking to expand the number of diners-at-work who can experience our service. New products and experiences. We have some exciting new ways we can serve our customers in the pipeline. We'll run experiments and build these out this year. About the Role We’re hiring an engineer to join us in making our catering products the most delightful in the industry. You'll take ownership over the systems that are most important to our business. These are the systems that determine the perfect food to serve our diners at work. This role is important. We need you to oversee systems—like our smart menu system—and improve it. Invent new and better approaches to help us achieve the best catering experience in the industry as we expand across the US. You’ll join a team of 4 engineers, product manager, designer and report to a dedicated engineering manager. Most of us work out of the San Francisco office (we have one remote team member). We’re flexible and accommodating with schedules and working from home. You’re excited about this opportunity because you will… We believe that we'll succeed by always delivering and delighting our customers. So, we’re focused on our customers and measure ourselves by the value we provide for them. On our team, you’ll learn: What it means to be customer-focused How to build and bring high-value features for customers in an agile way and at a sustainable pace. How to work closely with product, design and engineers to develop features from end-to-end. You’ll walk away from your time on our team having made an impact to our business and experience for customers. You will have led large projects and worked collaboratively. We’re excited about you because… You are excited by the challenge of solving interesting technical problems such as operations, logistics and scheduling. Experience in Ruby. 5+ years of software engineering experience. Knowledge of CS fundamentals and code organization. You have experience leading large complex projects and mentoring junior engineers. You have worked with microservices Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.  We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.  We offer great compensation packages and comprehensive health benefits. About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 
Doordash San Francisco, CA
Dec 05, 2019
About the Team Caviar is changing the way businesses and consumers order food from restaurants. We believe that everyone should have access to the best eateries in their city without any hassles. Want your favorite burger joint, but hate the traffic and long lines? We're a team of passionate foodies solving that exact problem for your home and office. At Caviar, we believe in an environment that allows you to be creative and go beyond the call of duty. We're looking for exceptionally talented individuals who want to learn and grow with the company. Each and every day counts - you'll make a direct impact to the business starting from Day 1. About the Role Caviar Restaurants is looking for engineers who care about implementing the perfect user experience as well as solving the hard engineering problems of writing well-architected code and building better systems. We are looking for teammates with strong product and design intuition, able to leverage their technical knowledge while working with product managers, designers, and back-end engineers. You’re excited about this opportunity because you will… Have a high impact role building the systems and applications restaurants use to grow their business.   Develop up and down our stack, which includes Rails, Ember, and React Native. Work closely with product managers and designers to define the products and features we are building. Lead cross-team and cross-functional projects and effectively direct the work of other engineers. Follow agile practices. We’re excited about you because… You have high proficiency in server-side technology and/or framework (e.g., Ruby/RoR or Python/Django) Of your knowledge of and experience with modern JavaScript, HTML, and CSS. You have strong knowledge of CS fundamentals and code organization. Of your drive to write and ship production software. Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.  We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.  We offer great compensation packages and comprehensive health benefits. About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 
Doordash San Francisco, CA or Mountain View
Dec 05, 2019
Come help us build the world's most reliable on-demand, logistics engine for delivery! We're bringing on experienced engineers to help us create and maintain a 24x7, no downtime, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers. About the Team  DoorDash is looking for an engineering manager with strong product sense to join the Merchant Engineering team in San Francisco or Mountain View. The Merchant team is focused on building the merchant partnership platform, which is central to the DoorDash mission of empowering local businesses to thrive in a convenience economy. There's a wide breadth of problems to solve across mobile, web, and backend, including merchant signup & on-boarding, operational intelligence, and tooling automation. What you’ll do Scale the team by developing existing team members and attracting world-class talent Provide technical guidance and leadership for a fast growing team Engage with key business stakeholders to define the roadmap and vision Collaborate with the sales & operations team to define and execute on efficiency improvements Build a world-class merchant selection acquisition platform About you Strong hands-on technical leader Strong product intuition Able to lead full-stack engineering teams - backend, web, and mobile High-energy and confident - you’ll do whatever it takes to win You’re an owner - driven, focused, and quick to take ownership of your work Humble - you’re willing to get into the details and you’re open to feedback Adaptable, resilient, and able to thrive in ambiguity - things change quickly in our fast-paced startup and you’ll need to be able to keep up! Growth-minded - you’re eager to expand your skill set and excited to carve out your career path in a hyper-growth setting Desire for impact - ready to take on a lot of responsibility and work collaboratively with your team Qualifications 3+ years of experience in people management, ideally leading a team size of 10+ Prior experience working on a fast-iterating product Extensive experience as an engineer in a product focused development environment About Us Founded in 2013, DoorDash is a San Francisco-based technology company passionate about transforming local businesses and dedicated to enabling new ways of working, earning, and living. Today, DoorDash connects customers with their favorite local and national businesses in more than 3,300 cities across the United States and Canada. By building intelligent, last-mile delivery technology for local cities, DoorDash aims to connect people with the things they care about — one dash at a time.
Doordash Mountain View, CA, NYC, San Francisco
Dec 05, 2019
Come help us build the world's most reliable on-demand, logistics engine for delivery! We're bringing on experienced engineers to help us create and maintain a 24x7, no downtime, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers. At DoorDash, our software engineers work on everything from backend systems to beautiful and thoughtful user interfaces, to scaling products that will automate human processes and make deliveries happen as fast as possible. About the Team The Release team focuses on how to get all the work our development teams safely and quickly into our production environments.  They have a wide skill set, including coding, systems design, architecture, integration, and overall understanding of scale and developer productivity. About the Role Your responsibilities include: Managing build, release, continuous integration (CI), and continuous delivery (CD) processes for software product releases. Working with developers and stakeholders to deliver quality software through the build and deployment system. Helping to improve our software development processes and procedures. Rolling up your sleeves with hands on designing, coding, configuring, debugging, and monitoring. Maintaining a positive and supportive work culture. You’re excited about this opportunity because you will… Join a growing company and grow right along with us. Take on significant technical challenges and have large impact. Have the ability to shape and improve our engineering culture. We’re excited about you because… You have at least 5 years of experience in a similar role. You are familiar with build and deployment pipelines using Jenkins, Docker, and Kubernetes. You have seen successful branching and release strategies and know how to set them up. You find genuine satisfaction in helping other fellow engineers be more productive. You can’t sleep if you haven’t solved that problem. You love systems and software and are competent in both. You’re curious and dive deep into different system architectures. You are organized and excellent written and verbal communicator. Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.  We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.  We offer great compensation packages and comprehensive health benefits. About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 
Doordash San Francisco, CA, USA
Dec 03, 2019
At DoorDash we’re building the most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. We need to provide fundamental support to the underlying technology services as well as the engineers building these services on our Consumer team. It’s no simple task, but it wouldn’t be interesting if it was! Our team is looking for a Technical Program Manager for our Engineering Teams to drive important initiatives that will grow and scale our business. Projects/programs will require general cross organization coordination/facilitation and ownership of results. What You’ll Achieve Owning Consumer Programs - You’ll manage critical programs that will allow teams to work seamlessly by collaborating closely with Design, Product, and Engineering teams to ensure we ship high-quality, well-designed, impactful software products. Building & Maintaining Documentation - You’ll develop succinct and high quality internal documentation related to your programs. Navigating the Organization - You’ll build knowledge and trust of internal teams to enable efficient execution of infrastructure programs plans. Communications - You’ll manage communications to leadership and across teams to ensure accountability and timeline management for any consumer-facing project. Process - You’ll develop process/frameworks to ensure teamwork is streamlined and optimized for velocity. Time Management - You’ll balance urgency and priority while moving the needle on multiple initiatives. About You You’re highly organized and care about the details. You celebrate your successes, but also admit your missteps and learn from feedback - we’re all human. You’re growth-minded and eager to expand your skill set. You understand both the big picture and the details. You display adaptability, resiliency, and the ability to thrive in ambiguity - things change quickly! You lead and influence teams to make the right trade offs. Qualifications 7-10 years of program management in a technology company. Excellent written & verbal communication skills - we partner with every team in the company. Direct engagement with Engineering teams on product development. Knowledge of standard practices such as SDLC, Agile, Waterfall. Nice To Haves Bachelor's Degree or equivalent experience. SQL querying or other data analysis skills.
Doordash San Francisco, California, United States
Dec 03, 2019
We’re looking for a Strategic Partner Manager to establish the merchant strategy and build strategic relationships with high-profile partners to improve revenue and win at the local level. As a member on our Local Team, you will build our strategic advantage: supporting and growing the best merchants in each city. As a Strategic Partner Manager, you will drive incremental revenue, introducing new products and features, and being the all-in-one solutions provider to our most valued partners. You will report to the Senior Manager, Regional Partner Strategy. What you’ll do Business Development – Own merchant relationships with our essential accounts across your region while addressing merchant concerns Strategize – Determine the needs and wants of merchants to co-create solutions Implement – Guide new DoorDash merchant programs and provide feedback to our Merchant Ops team to learn from failure Experiment – Use data and sound business judgement to test and build the processes needed to retain and grow our most important merchants, driving them towards operational efficiency and excellence Impactful – Work with our Product, Operations, and Sales teams to ensure merchants have the best possible experience when using DoorDash’s services. This influences the product roadmap, making us better each day About you Problem solver —  you can independently translate high-level goals into actionable plans Self-starter —  you have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment Forward thinking —  you’re growth-minded and always thinking of ideas on how to help improve processes Relentless –  you roll up your sleeves and do whatever it takes to make things successful Relationship builder —  you obsess over our merchant and you’re laser focused on building deep and meaningful relationships with them Qualifications 3 or more years of experience in consulting / strategy / business development / operations / technology / account management / sales or related experience; high-growth or early-stage startup experience is a plus Thoughtful, merchant first thinker who can create data-driven recommendations; Knowledge of Excel (can maintain complex spreadsheets) / Google Sheets (can maintain complex spreadsheets) preferred Understand how to manage a book of business Expert interpersonal skills Why You’ll Love Working at DoorDash... We are a group of creative, humble and motivated people! We are a successful, fast-growing company at the forefront of technology and logistics--we are redefining the last-mile logistics space We are committed to our clients and connected through our vision of “Delivering Good” We love solving problems, thinking creatively and trying new things We believe in each employee and the power you have to bring change We are challenged, developed and have meaningful impact We take what we do seriously. We don’t take ourselves seriously We have a smart, experienced leadership team that wants to do it right & is open to new ideas We offer great compensation packages and comprehensive health benefits You will be proud to say that you work for DoorDash and will know that the work you do brings joy to our clients every day About us Founded in 2013, DoorDash is a San Francisco-based technology company passionate about transforming local businesses and dedicated to promoting new ways of working, earning, and living. Today, DoorDash connects customers with their favorite local and national merchants in more than 3000 cities across the United States and Canada. By building intelligent, last-mile delivery technology for local cities, DoorDash aims to connect people with the things they care about — one dash at a time. Individuals looking for employment at DoorDash are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.