Toast

  • Boston, MA
Toast Seattle, WA
Jan 17, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market in the assigned geographic territory. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us.  This is a 100% remote, field sales opportunity. Candidates must live local to territory or be willing to relocate. What you will do: Generate a list of prospective restaurants and manage the sales cycle from initial call to close Phases of the sales cycle include: identifying and developing leads, meeting with clients, creating value propositions, structuring financial deals, negotiating contracts, and closing Meet and exceed sales revenue, booking goals, and overall objectives Educate prospects and clients about Toast’s products and services through presentations and product demonstrations Collaborate with Sales Associates, District Managers, and Regional VPs in addition to Marketing, Finance, & Sales Operations teams Utilize Salesforce CRM to manage all sales activities and pipeline Understand competitive landscape (strengths, weaknesses, benefits) and determine how to best position Toast in the market Collaborate with Services and Implementation teams to ensure that expectations set during the sales process are met in delivery Do you have the right ingredients? Strong communication, organizational and presentation skills with the ability to sell at all decision-making levels Ability to manage complex sales and develop strategic plans Proven negotiation skills A strong spirit and energy to provide the best support in the restaurant industry Experience canvassing and cold-calling into various types of local businesses, with evidence of success Knowledge of restaurant operations Understanding of managing prospects through a CRM application Ability to work in a fast-paced, entrepreneurial environment Self-motivated, creative, and flexible with the ability to perform well under pressure 
Toast Boston, MA
Jan 15, 2020
We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready to make a change? As the Director, Technical Talent Acquisition, you will provide the strategic and operational direction for the design/delivery of all global technical talent acquisition programs, bringing recruiting and sourcing strategies that attract the very best R&D talent world wide. About the roll* Recruit, train, and develop the technical TA team to successfully execute global talent acquisition strategies with measurable results year over year Partner with R&D leadership and People Success Partners around workforce planning and talent needs aligned with short and long term business goals Provide understanding of internal/external talent landscape, building on competitive intelligence and trends to better prepare for and respond to talent demands Build a data-driven technical talent acquisition organization; provide key employment metrics that offer relevant data Provide guidance to improve the candidate pipeline via social networking, viral branding, intern/co-op/rotational programs and employee referral campaigns Actively create and participate in networking efforts with industry organizations and other potential candidate sourcing contacts  Perform activities in the TA life cycle, as needed, including executive level roles and/or in high-demand periods Do you have the right ingredients? Proven success in building multi site teams, aligning resources, and leading with metrics to drive ROI and quality of hire TA Management experience in a technology, preferably software, company. Experience with a high-growth, high velocity culture  Demonstrated success working cross functionally on workforce planning in order to achieve short and long term business goals   Experience with behavioral assessments is preferred Strong customer orientation to enhance the hiring experience for candidates, hiring managers and executives Strong prioritization skills with proven ability to manage multiple assignments within a fast-paced, dynamic environment  Ability to scale at an incredible pace Have extraordinary communications skills, keep all team members, partners, candidates, and execs in the loop!
Toast Boston, MA
Jan 15, 2020
We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award - winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help craft the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. Toast is looking for a Senior Software Engineer to play a meaningful role on the team responsible for our Labor and Payroll workflows. Our team is as full stack as you can get, working on features on our Android tablets (Java/Kotlin), backend server code (Java), frontend UIs (React/Play/pure JS), and external APIs driven by Dropwizard microservices. That means that there are always opportunities to learn as we make an impact on our customers’ experience across Toast.  Help design full-stack features for our up-and-coming Payroll product, dive deep into Android to improve our in-restaurant labor experience, and be one of the first to break our monolithic codebase into focused microservices. A restaurant’s employees are a critical part of every restaurant, and we need your help to revolutionize our management tools that are used by thousands of restaurants and hundreds of thousands of employees every day.   Some projects we’ve been working on recently include: Re-architecting data models that track payment activities to address issues syncing data between the Android tablets and our backend servers Designing a flexible shift-break engine that enables customers to be in compliance with local labor laws Defining best practices for performing complex migrations governing the provisioning of new user permissions As a senior software engineer on the Cash Management and Payroll team, you will be: Crafting, building and maintaining high performance, flexible and highly scalable web and mobile applications Participating in designing, estimating, implementing, testing, debugging, configuring, integrating and documenting mobile, database, middle-tier and front-end code Diagnosing performance bottlenecks and implementing optimizations Designing solutions from the customer’s perspective Actively contributing to product design and feature selection Participating in code reviews to ensure technical implementations meet functional requirements Mentoring other team members Do you have the right ingredients? Proficient in an object oriented language Passionate about building great software An interest and commitment to continuous learning Known for having a get unblocked attitude At least 4 years of experience At least one of the following: Well-versed in at microservice architecture or SaaS Well-versed in Android development     Our Tech Stack Toast’s products run on a stack that ranges from guest and restaurant-facing Android tablets to backend services in Java to internal, guest-facing and restaurant-facing web apps. Our backend services follow a microservice architecture written using Java 8 and DropWizard; we use AWS extensively, ranging from S3 to RDS to Lambda. We have our own platform for dealing with user management, service elevations and robust load balancing. Toast stores data in a set of sharded Postgres databases and utilizes Apache Spark for large scale data workloads including query and batch processing. The front-end is built primarily using React and ES6. The main Toast POS application is an Android application written in Java and Kotlin. For data between tablets and our cloud platform we operate RabbitMQ clusters as well as direct tablet communication to the back end.
Toast Omaha, NE
Jan 15, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with a powerful cloud-based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. Bready * to make a change? Toast is consistently adding 100+ “Toasters” to our team each month. We operate at an incredibly fast pace while keeping the candidate experience top of mind. We have a high bar for talent and look to engage with the best of the best. As a member of the Toast TA team in Omaha, you will join a collaborative team with a service-oriented culture that ensures the delivery of efficient, effective, quality-driven service to our internal customers.   In This Roll* You Will: Lead and develop a team of Talent Acquisition Partners, ensuring the team has a high level of impact  Develop strong relationships and communication with managers (both local and remote) to anticipate hiring needs Implement and facilitate consistency of recruiting policies and procedures Develop sourcing strategies, plans and pipeline Share ideas and collaborate on implementing strategies related to recruitment of talent that will contribute to the long-range growth of the company Do you have the right ingredients*? 5+ years of management experience with a proven track record of hiring, retaining and developing individuals and a team 5+ years of corporate recruiting experience including sourcing and full life cycle recruiting Experience sourcing and closing in a competitive marketplace Proficient in ATS systems (i.e., Greenhouse) Attention to detail with an unparalleled work ethic Natural leader – you have a passion for developing talent and coaching a team to success Results-Oriented – you are driven by data and are constantly finding ways to improve productivity, efficiency, and recruiting efforts  A team player – you inspire others around you and will build a highly motivated and successful team through your collaborative management skills Thrive off a dynamic environment -  comfortable with high volume role
Toast Boston, MA
Jan 12, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.    Bready to make a change? This position will work with the Workplace Experience & Real Estate team to ensure all Toast facility requests and work orders are handled in an efficient and timely manner. Our ideal team member is personable, quick to smile, and ready to take on any task. This employee will be responsible for office appearance while striving to provide an engaging hospitality-like experience for all employees and guests. This individual will balance time and energy between the Fenway office, Woburn Warehouse and other Boston offices as required.   About this Roll* Act as primary point of contact for day to day facilities related requests or comments. Monitor, prioritize, and report on all incoming facilities service tickets. Provide reports on open and closed work orders including status and progress Acts as the main vendor coordinator for all facility and maintenance related issues including: Build working relationships with vendors, landlord maintenance team, workplace experience team, real estate team, and our toasters! Maintain and verify accuracy of vendor contracts while enforcing Toast policy and procedure Assigns work orders and routine maintenance to multiple technicians, subcontractors and vendors and establishes SLAs and KPIs for completion Creates vendor files on proposals and work orders and checks accuracy on completed paperwork submitted by vendors.  Work with vendors on billing and invoicing for services rendered Assure facility related supplies are ordered and stocked - (i.e reasonable accommodations for work space, replacement pieces, chairs, etc.).\ Assist with reconciliation of our monthly credit card expenditures for facilities related items Assist in the coordination and implementation of emergency planning initiatives for Fenway office Assist with any facility related needs for employee engagement activities. Do you have the right ingredients? 2-3 years experience in facilities or property management  Experience in digital work order systems (Service Now) or other. Possess an all-star attitude- A self-starter, you believe yourself to be creative, fun, good humored and approachable A quick thinker with an excellent work ethic who can adapt and rapidly shift gears as needed Articulate- strong verbal and written communication skills, with both internal customers and external vendors Exhibited exemplary organization, problem solving, and collaboration skills Able and willing to do heavy lifting (rearrange furniture, move boxes). Physically must be able to lift and carry 50lbs BA preferred Work schedule: 40 hours, must be available to start as early as 6am and stay as late as 10pm to assist with vendor coordination.  On call in emergency situations. Travel between our Boston properties (Fenway, Woburn, WeWork Boston)
Toast Boston, MA
Jan 12, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.    Bready to make a change? The Occupancy Analyst will be responsible for managing all occupancy planning activities and assisting the Real Estate team on all headcount and seat demand requirements for Toast Globally.  This includes maintaining space data for all buildings, assisting the RE Project Coordinators with migration and swing plans during construction and blocks and stacks for all businesses in our buildings.   About the roll* Manage seat and space capacity  - build capacity models to help manage the supply and demand for seats in all facilities. Integrate headcount forecast data from HR and business leaders into capacity models to identify short-fall and seat surplus within the space - gap analysis by building and by business. Moves, Adds and Changes - manage the intake and volume of requests for business units and prioritize based on need and complexity.  Build options for satisfying business needs for review and approval demonstrating tradeoffs of each option When required, work with Project Coordinators on people migration and swing plans to help minimize business disruption and accommodate construction phasing plans for all buildings Conduct observation and space audits to determine seat utilization. Establish an Integrated Workplace Management System (IWMS) to integrate all space data and build seat, space reporting scorecards to communicate seat/space availability and constraints. Build stacking plans of all Toast buildings and spaces to show business unit adjacencies and location within the buildings with number of seats occupied and vacant Manage relationships and interface on a daily basis with engineers, contractors, architects and colleagues on a variety of construction projects Report space status regularly to project team   Do you have the right ingredients? Experience in building capacity models  2-5 years of experience in capacity planning and in building analytical models to forecast outcomes and gaps.  good communication and people skills.  experience with CAD or other IWMS for integrating all aspects of space management data. ability to multitask and take on multiple space requests for existing and new space. excellent organization skills. a creative approach to problem-solving that lays out multiple options and scenarios highlighting tradeoffs and impact to the business. a high level of attention to detail with the ability to summarize in a simple way to get buy-in and approvals for space plans. the ability to work under pressure and meet tight deadlines. good negotiation, consulting and influencing skills
Toast Dallas, TX
Jan 12, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready * to make a change? As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory.  This is a 100% remote, field sales opportunity. Candidates must live local to territory or be willing to relocate. About this roll *:  Generate list of prospective restaurants and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs  Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market Do you have the right ingredients* ?  Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Ability to work in a fast-paced, entrepreneurial environment Self motivated, creative, and flexible with the ability to perform well under pressure Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred  Knowledge of restaurant operations is a plus  *Bread puns encouraged but not required
Toast Fort Lauderdale, FL
Jan 12, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready * to make a change? As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory.  This is a 100% remote, field sales opportunity. Candidates must live local to the territory or be willing to relocate. About this roll *:  Generate list of prospective restaurants and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs  Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market Do you have the right ingredients* ?  Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Ability to work in a fast-paced, entrepreneurial environment Self motivated, creative, and flexible with the ability to perform well under pressure Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred  Knowledge of restaurant operations is a plus  *Bread puns encouraged but not required
Toast Fort Worth, TX
Jan 12, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready * to make a change? As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory.  This is a 100% remote, field sales opportunity. Candidates must live local to the territory or be willing to relocate. About this roll *:  Generate list of prospective restaurants and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs  Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market Do you have the right ingredients* ?  Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Ability to work in a fast-paced, entrepreneurial environment Self motivated, creative, and flexible with the ability to perform well under pressure Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred  Knowledge of restaurant operations is a plus  *Bread puns encouraged but not required
Toast Grapevine, TX
Jan 12, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready * to make a change? As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory.  This is a 100% remote, field sales opportunity. Candidates must live local to the territory or be willing to relocate. About this roll *:  Generate list of prospective restaurants and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs  Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market Do you have the right ingredients* ?  Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Ability to work in a fast-paced, entrepreneurial environment Self motivated, creative, and flexible with the ability to perform well under pressure Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred  Knowledge of restaurant operations is a plus  *Bread puns encouraged but not required
Toast Plano, TX
Jan 12, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market in the assigned geographic territory. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us.  This is a 100% remote, field sales opportunity. Candidates must live local to territory or be willing to relocate. What you will do: Generate a list of prospective restaurants and manage the sales cycle from initial call to close Phases of the sales cycle include: identifying and developing leads, meeting with clients, creating value propositions, structuring financial deals, negotiating contracts, and closing Meet and exceed sales revenue, booking goals, and overall objectives Educate prospects and clients about Toast’s products and services through presentations and product demonstrations Collaborate with Sales Associates, District Managers, and Regional VPs in addition to Marketing, Finance, & Sales Operations teams Utilize Salesforce CRM to manage all sales activities and pipeline Understand competitive landscape (strengths, weaknesses, benefits) and determine how to best position Toast in the market Collaborate with Services and Implementation teams to ensure that expectations set during the sales process are met in delivery Do you have the right ingredients? Strong communication, organizational and presentation skills with the ability to sell at all decision-making levels Ability to manage complex sales and develop strategic plans Proven negotiation skills A strong spirit and energy to provide the best support in the restaurant industry Experience canvassing and cold-calling into various types of local businesses, with evidence of success Knowledge of restaurant operations Understanding of managing prospects through a CRM application Ability to work in a fast-paced, entrepreneurial environment Self-motivated, creative, and flexible with the ability to perform well under pressure 
Toast Chicago, IL
Jan 11, 2020
The Customer Service Manager will provide leadership to Team Leads and Agents through the various communication channels within the service team.  This position is responsible for coaching and motivating the team members; ensuring everyone adheres to appropriate procedures and policies. They will be relied upon to identify trends and common issues that can be resolved with education, process, and system changes. They are responsible for the overall daily performance of the service center, as measured by daily/weekly/monthly/annual KPI results.  Responsibilities: Manages the operations of the Support environment. Responsible for the management and development of multiple managers/team leads. Accomplishes management objectives by interviewing, orienting, training, assigning, coaching, counseling, and disciplining employees. Administers scheduling systems, communicating job expectations, planning, monitoring, appraising, reviewing job contributions and enforcing policies and procedures. Drive improvements in overall service levels and transactional efficiencies. Prepares support performance reports by collecting, analyzing, and summarizing data and trends. Acts as a role model for others and consistently models behavior that supports Toast’s Core Values, and company guidelines. Assures that all departments and managers are working in operational efficiency while achieving strategic objectives of the organization Requirements: Bachelor’s Degree preferred  3-5 years experience leading and managing teams. Preferably in a call center environment. Adaptable and with intellectual ability to thrive in a demanding, fast moving, and customer-focused environment Must be a team player, self-motivated and have high energy. Proven experience in coaching and developing teams Possess a strong work ethic in a growing/changing environment.
Toast Boston, MA
Jan 09, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Toast is seeking a talented visual designer to create beautiful and effective visuals that take our brand to the next level. In this role, you’ll be involved in every aspect of the visual design process across different types of media formats (website, video, print, etc.) from brainstorming concepts, to interacting with internal teams, to executing creative assets deployed across our restaurant community. The ideal candidate should have the ability to push the boundaries of what’s possible while upholding our high standards for quality, executing across a full range of skills in graphic design, illustration, animation, typography, and photography. This is an ideal position for someone with 3-5 years of experience and looking to accelerate their career On a personal level, you are entrepreneurial with a mindset of building to scale. You are excited about engaging across the entire company, from C-level to Specialist, to provide a creative point of view that drives brand consistency. What you will do: Concept and design assets for marketing campaigns - including ebooks, infographics, landing pages, promotional assets, social media content and emails Support brand identity initiatives through production of corporate branding deliverables including presentation decks, sales collateral, product launches and more Collaborate with teams to ensure that designs clearly communicate our objectives and meet our goals for improving customer satisfaction and/or driving marketing leads down the funnel. Empower fellow designers and stakeholders by creating scalable resources and organizing design assets to help maintain our design standards and guidelines. Be a thought partner by staying ahead of industry standards and digital design trends. Do you have the right ingredients? 3-5 years experience in a related role or in agency Ability to think about high-level about creative strategy and vision (not just 'how it should look' but 'what we should build'). Amazing attention to detail. You know when something needs to be one pixel to the left or a shade darker, and you follow through to make it right. You have a keen eye for typography, color, space. Portfolio that showcases strong graphic design, typography, and layout skills. Self-starter with capacity to handle high work volume and balance multiple projects at once Analytical: work as a creative problem solver to contribute innovative ideas that build on data and results from previous projects. Degree in new media/digital design, graphic design, or art direction. Bonus: knowledgeable about HTML and CSS.
Toast Boston, MA
Jan 09, 2020
We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  The Payments teams at Toast operate one of the most critical portions of the Toast infrastructure: processing payments on behalf of our restaurants and ensuring that restaurants are paid in a timely manner. Payment processing is a key source of Toast’s revenue and also the lifeblood of our customers; we process millions of dollars in transactions per day. Our payment processing systems operate in a secure environment with zero downtime, thanks to our engineers practicing strong discipline to keep things running smoothly. Our payments system is built as a set of Java microservices deployed to AWS, interacting with thousands of Android tablets using modern payments hardware, as well as partners through our API. The payments industry is constantly changing and this team operates right in the middle of it, growing Toast’s capabilities in response to changing markets and customer scale. Some projects we’ve been recently working on include: Re-architecting our system for batching payments on a nightly basis to reduce IOPS required and improve scalability Implementing a new API for handling credit card authorizations more flexibly, along with corresponding client-side code Designing an improved architecture for integrating multiple authorization and settlement options As a Sr. Principal Engineer on the Payments Core team, you will:  Bring your domain and general experience to build an architecture that will scale to many engineering teams and orders of magnitude more growth Coach engineers and teams (e.g., via code review, architecture review) to build better systems Write, deploy and support production code Work closely with our Chief Architect and CTO to align platform efforts across the company Monitor production systems and build systems/processes to improve our situational awareness and operational efficiency Diagnose performance bottlenecks and implement optimizations Spearhead complex projects that improve functionality and reliability for our customers  Do you have the right ingredients? You value the success of the business and are able to design technical solutions to drive that success. You have experience working with product teams to plan for solutions that deliver good outcomes to our customer and the company You want to remain close to the code and are comfortable making complex changes without breaking (too much) stuff You demonstrate humility, empathy and respectfulness You act as a force multiplier for teams you work with You are able to balance getting things done with making things perfect You have a strong understanding of cryptographic primitives and the hands-on experience applying building fault tolerant and secure applications.   Our Tech Stack Toast’s products run on a stack that ranges from guest and restaurant-facing Android tablets to backend services in Java to internal, guest-facing and restaurant-facing web apps. Our backend services follow a microservice architecture written using Java 8 and DropWizard; we use AWS extensively, ranging from S3 to RDS to Lambda. We have our own platform for dealing with user management, service elevations and robust load balancing. Toast stores data in a set of sharded Postgres databases and utilizes Apache Spark for large scale data workloads including query and batch processing. We are using Apache Pulsar to communicate between modules and are exploring new NoSQL solutions. The front-end is built primarily using Angular and ES6. The main Toast POS application is an Android application written in Java and Kotlin. For data between tablets and our cloud platform we operate RabbitMQ clusters as well as direct tablet communication to the back end.
Toast Boston, MA
Jan 09, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Toast is looking for an active, ambitious and enthusiastic self-starter to join our growing sales enablement team! The Senior SA Enablement Trainer will provide continuous support and delivery of ongoing education and training for SAs as they prepare to progress in their sales career to a closing role. Working in lockstep with the SA Managers, Senior Management and the AE enablement Trainees. This role will provide dedicated enablement support across the entire SA organization- via tools out of HQ and in person programs, for SA levels post ramping period. This role will be located in the Toast HQ office in Boston, while requiring a minimum of 25% travel to our Omaha, NE office.  This role will strongly leverage programs and services delivered from the core enablement team and the SA Enablement Manager. What you will do: Leveraging core enablement programs & initiatives and serve as liaison from corporate/core enablement team, dedicating monthly support to our Omaha office as well Manage, deliver and execute training and certification programs for SAs depending on their career progression level Manage success of three constituencies of SAs: managing ramped plans from 6 months onward, helping them succeed throughout their career progression towards a closing role and/or management role Work alongside to complement and support the dedicated SA managers  Own and execute weekly, bi-weekly, monthly, and quarterly trainings as part of continuous education for the SA team in their 6-12 month tenure at Toast Support existing core enablement programs. E.g. certifications, product training assessments, interview prep, and more Provide live in-person coaching to SAs to ensure trainings are being put into practice; be comfortable providing direct feedback influentially without being authoritative Do you have the right ingredients? 2+ years of sales experience, with an interest in enablement/training; prior training and/or SA management a must Strong interpersonal skills; ‘people person’, Effective multi-tasker; excellent interpersonal and time management skills. Ability to understand the SA day-to-day; cold calling, discovery and ascertain strengths/weaknesses throughout their 6-12 months tenure of SA career  Ability to work independently and manage distributed teams to metric driven programs Ability to be flexible and pivot quickly when needed Strong ability to coach and mentor to motivate teams to be promoted to a closing role while continuing to develop skills for the SAs Strategic vision, program oriented, ability to execute and manage to performance. Cross functional team player Prior experience with sales tools, e.g. Salesforce  
Toast New London, CT
Jan 09, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market in the assigned geographic territory. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us.  This is a 100% remote, field sales opportunity. Candidates must live local to territory or be willing to relocate. What you will do: Generate list of prospective restaurants and manage the sales cycle from initial call to close Phases of the sales cycle include: identifying and developing leads, meeting with clients, creating value propositions, structuring financial deals, negotiating contracts, and closing Meet and exceed sales revenue, booking goals, and overall objectives Educate prospects and clients about Toast’s products and services through presentations and product demonstrations Collaborate with Sales Associates, District Managers and Regional VPs in addition to Marketing, Finance, & Sales Operations teams Utilize Salesforce CRM to manage all sales activities and pipeline Understand competitive landscape (strengths, weaknesses, benefits) and determine how to best position Toast in the market Collaborate with Services and Implementation teams to ensure that expectations set during the sales process are met in delivery Do you have the right ingredients? Strong communication, organizational and presentation skills with ability to sell at all decision-making levels Ability to manage complex sales and develop strategic plans Proven negotiation skills A strong spirit and energy to provide the best support in the restaurant industry Experience canvassing and cold-calling into various types of local businesses, with evidence of success Knowledge of restaurant operations Understanding of managing prospects through a CRM application Ability to work in a fast-paced, entrepreneurial environment Self motivated, creative, and flexible with the ability to perform well under pressure
Toast Santa Clarita, CA
Jan 09, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market in the assigned geographic territory. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us.  This is a 100% remote, field sales opportunity. Candidates must live local to territory or be willing to relocate. What you will do: Generate list of prospective restaurants and manage the sales cycle from initial call to close Phases of the sales cycle include: identifying and developing leads, meeting with clients, creating value propositions, structuring financial deals, negotiating contracts, and closing Meet and exceed sales revenue, booking goals, and overall objectives Educate prospects and clients about Toast’s products and services through presentations and product demonstrations Collaborate with Sales Associates, District Managers and Regional VPs in addition to Marketing, Finance, & Sales Operations teams Utilize Salesforce CRM to manage all sales activities and pipeline Understand competitive landscape (strengths, weaknesses, benefits) and determine how to best position Toast in the market Collaborate with Services and Implementation teams to ensure that expectations set during the sales process are met in delivery Do you have the right ingredients? Strong communication, organizational and presentation skills with ability to sell at all decision-making levels Ability to manage complex sales and develop strategic plans Proven negotiation skills A strong spirit and energy to provide the best support in the restaurant industry Experience canvassing and cold-calling into various types of local businesses, with evidence of success Knowledge of restaurant operations Understanding of managing prospects through a CRM application Ability to work in a fast-paced, entrepreneurial environment Self motivated, creative, and flexible with the ability to perform well under pressure 
Toast Monterey Park, CA
Jan 09, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready * to make a change? As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory.  This is a 100% remote, field sales opportunity. Candidates must live local to the territory or be willing to relocate. About this roll *:  Generate list of prospective restaurants and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs  Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market Do you have the right ingredients* ?  Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Ability to work in a fast-paced, entrepreneurial environment Self motivated, creative, and flexible with the ability to perform well under pressure Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred  Knowledge of restaurant operations is a plus  *Bread puns encouraged but not required
Toast Calabasas, CA
Jan 09, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready * to make a change? As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory.  This is a 100% remote, field sales opportunity. Candidates must live local to territory or be willing to relocate. About this roll *:  Generate list of prospective restaurants and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs  Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market Do you have the right ingredients* ?  Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Ability to work in a fast-paced, entrepreneurial environment Self motivated, creative, and flexible with the ability to perform well under pressure Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred  Knowledge of restaurant operations is a plus  *Bread puns encouraged but not required
Toast Los Angeles, CA
Jan 09, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready * to make a change? As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory.  This is a 100% remote, field sales opportunity. Candidates must live local to the territory or be willing to relocate. About this roll *:  Generate list of prospective restaurants and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs  Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market Do you have the right ingredients* ?  Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Ability to work in a fast-paced, entrepreneurial environment Self motivated, creative, and flexible with the ability to perform well under pressure Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred  Knowledge of restaurant operations is a plus  *Bread puns encouraged but not required