Toast

  • Boston, MA
Toast San Diego, CA
Feb 22, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market in the assigned geographic territory. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us. What You Will Do: • Work 100% remote, this is a field sales role and candidate must live local to territory • Generate list of prospective restaurants and manage the sales cycle from initial call to close • Phases of the sales cycle include: identifying and developing leads, meeting with clients, creating value propositions, structuring financial deals, negotiating contracts, and closing • Meet and exceed sales revenue, booking goals, and overall objectives • Educate prospects and clients about Toast’s products and services through presentations and product demonstrations • Collaborate with Sales Associates, District Managers and Regional VPs in addition to Marketing, Finance, & Sales Operations teams • Utilize Salesforce CRM to manage all sales activities and pipeline • Understand competitive landscape (strengths, weaknesses, benefits) and determine how to best position Toast in the market • Collaborate with Services and Implementation teams to ensure that expectations set during the sales process are met in delivery Do you have the right ingredients? • Strong communication, organizational and presentation skills with ability to sell at all decision-making levels • Ability to manage complex sales and develop strategic plans • Proven negotiation skills • A strong spirit and energy to provide the best support in the restaurant industry • Experience canvassing and cold-calling into various types of local businesses, with evidence of success • Knowledge of restaurant operations • Understanding of managing prospects through a CRM application • Ability to work in a fast-paced, entrepreneurial environment • Self motivated, creative, and flexible with the ability to perform well under pressure
Toast Prairieville, LA
Feb 22, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready * to make a change? About this roll *:  Do you have the right ingredients* ?  *Bread puns encouraged but not required
Toast Chicago, IL
Feb 21, 2020
We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.    Bready * to make a change? We’re looking for a software engineer to help us lead our Employee Cloud team. Employees are a critical part of every restaurant, and we need your help to revolutionize our payroll and team management products. Every day, hundreds of thousands of employees interface with these tools and your expertise will enable us to scale these products to the next level.  About this roll *:  Lead and mentor a team of 2-4 software engineers  Make code contributions to your team’s projects in all phases of the software lifecycle, including: product solutioning, technical design and architecture, implementation, testing, deploying, and maintaining Bring a customer-centric approach to product design and feature selection Do you have the right ingredients* ?  Proficient in .NET or other object oriented languages Proficient with relational databases and alternative data stores Experience as tech/team lead A quality driven approach to development with a desire to keep things simple Prior experience with distributed systems, microservices and capacity planning is a plus. *Bread puns encouraged but not required
Toast Chicago, IL
Feb 21, 2020
Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award - winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. Job Overview: Toast, Inc. is hiring a Payroll Product Compliance Manager to manage the day-to-day compliance needs of Toast's subsidiary StratEx, a leading provider of HR and payroll software solutions serving the restaurant industry.  What you will do: Continue to develop, hone, and maintain a robust compliance program ensuring that the full suite of StratEx payroll, HR, and benefits software products and services comply with all applicable state and federal laws and industry best practices. Provide practical day-to-day compliance and best practice advice to business units on a wide range of matters related to payroll software and services, employment and wage laws, and payments technology. Assist StratEx employees with responding to restaurant clients regarding product-related compliance questions, and work with Toast counsel to address escalated issues and complaints.  Support all new and existing product releases and enhancements to ensure compliance with applicable laws and regulations, and simultaneously help Toast and StratEx maintain a competitive advantage. Assist with strategic initiatives from a compliance and risk perspective, including opportunities to integrate StratEx and Toast products and services. Review and operationalize advice and work product from in-house and outside counsel pertaining to a wide range of applicable areas including wage and employment laws, payments products, state licensing laws, and financial services. Monitor evolving laws that may impact payroll management for StratEx clients, including related payments industry laws, and assist with developing, testing, and implementing a related compliance plan. Analyze operational workflows and processes to identify any potential risks or opportunities to automate the compliance program, and create and implement solutions. Design and deliver enterprise-wide targeted training to enable employees to perform their applicable responsibilities, develop products, and provide customer support, all in compliance with relevant laws. Independently and proactively execute critical tasks necessary to maintaining compliant products and services. Do you have the right ingredients? Familiarity with laws applicable to payroll products, including state and federal wage/employment laws and regulations and laws relevant to payments industry and technology. At least 3 years experience supporting compliance in human resources, benefits or payroll, or related fields.  Experience supporting or working with payroll or other financial technology. Advanced ability in analyzing risk and designing efficient controls to minimize risk. High ethical standards and a team-focused, positive attitude. Effectively collaborates with a wide range of people in a diverse and accepting environment. Embodies our "no ego" philosophy while working opposite a new hire, seasoned coworker, or junior colleagues. J.D. acceptable, but not required  
Toast Des Moines, IA
Feb 21, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready * to make a change? As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory.  This is a 100% remote, field sales opportunity. Candidates must live local to territory or be willing to relocate. About this roll *:  Generate list of prospective restaurants and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs  Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market Do you have the right ingredients* ?  Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Ability to work in a fast-paced, entrepreneurial environment Self motivated, creative, and flexible with the ability to perform well under pressure Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred  Knowledge of restaurant operations is a plus  *Bread puns encouraged but not required
Toast Boston, MA
Feb 21, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  The Accounting team is looking for a part-time intern for the fall semester. This internship will be 20-25 hours per week, from early September through late December.  Bready * to make a change? The Tax Intern will report to a Senior Accountant and is responsible for, but not limited to: assisting and supporting the accounting team in carrying out the responsibilities of month end close and state tax and information filings. This is a fast-paced, challenging role that requires time management and organizational skills. Individuals in this role should be comfortable interacting with internal and external business partners as needed. About this roll *:  Provide reporting and analysis on sales tax activity. Maintain records and workpapers for state tax reports. Assist with timely responses to internal and external inquiries regarding tax concerns. Collaborate with other teams to identify and implement efficiencies in tax reporting cycles and the maintenance of workpapers and filings. Assist in reconciling Sales Tax Payable during the month end close process. Work with other members of the Accounting team to assure a timely and accurate month end close. Manage or assist in special requests from internal business partners and Accounting leadership. Do you have the right ingredients* ?  Basic understanding of accounting and corporate tax concepts Ability to work efficiently using Microsoft Excel Excellent written and oral communication skills Ability to collaborate professionally with other teams Attentive to detail and highly organized High degree of accuracy in a fast-paced environment Working towards a bachelor’s degree in accounting, finance, or applicable prior work experience Extra ingredients* : Experience working in NetSuite, Avalara AvaTax, or other similar SaaS based ERP systems. *Bread puns encouraged but not required
Toast Highpoint / Salisbury, NC
Feb 18, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready * to make a change? As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory.  This is a 100% remote, field sales opportunity. Candidates must live local to the territory or be willing to relocate. About this roll *:  Generate list of prospective restaurants and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs  Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market Do you have the right ingredients* ?  Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Ability to work in a fast-paced, entrepreneurial environment Self motivated, creative, and flexible with the ability to perform well under pressure Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred  Knowledge of restaurant operations is a plus  *Bread puns encouraged but not required
Toast Boston, MA
Feb 15, 2020
Toast Overview: We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready* to make a change? Reporting to the Business Systems Manager , the Salesforce Administrator will collaborate closely with functional leaders, organizational units and subject matter experts to support, configure, maintain and improve Toast’s CRM platform in support of daily operations and strategic initiatives. The role will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Toast’s  investment in the Force.com platform. The successful Salesforce Administrator will have a record of success in executing on the daily configuration, support, maintenance and overall adoption of the Salesforce.  About this Roll* : Work with an agile SCRUM team of Salesforce administrators and architects on the delivery of continuous improvement and strategic project initiatives for Toast’s internal teams in Customer Success, Go to Market, General & Administrative or Product Research & Development Collaborate with internal stakeholders on handling all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks Perform org customization of fields, page layouts and custom tabs, objects and applications Maintain overall Salesforce system configuration in development, QA, UAT and production environments Collaborate on the evaluation, scoping and sizing of new development initiatives on product backlog Perform root cause analysis on and resolve prioritized defects Collaborate with QA resources on documentation of test cases Write/conduct unit tests Perform peer reviews of changes to Salesforce.com org Follow and enforce the standards and best practices of the Business Systems SDLC  Work with the business to reconcile, maintain and upload data Assist in training of new users, and nurture the adoption of Salesforce.com skills across the organization Do you have the right ingredients*? 2+ years Salesforce.com administration experience required Saleforce.com Admin (ADM201 and ADM211) certified Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and collaborate laterally and upwards Creative and analytical thinker with strong problem-solving skills Proven ability to design and implement new processes and facilitate user adoption Experience working in a SCRUM or agile environment Confident in manipulating large amounts of data while understanding related object/field functions Excellent organizational, oral, written, and time management skills Bachelor’s degree or equivalent experience
Toast Chicago, IL
Feb 15, 2020
We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us in our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Do you like to solve complex problems at scale? We are looking for a backend focused Software Engineer to play a senior role on our Employee Cloud team.  A restaurant’s employees are a critical part of every restaurant, and we need your help to revolutionize our payroll and team management products that are used by thousands of restaurants and hundreds of thousands of employees every day. Some projects we’ve been working on recently include: Automating the entire restaurant tip management process from point of sale to payroll Allowing restaurants to self onboard themselves in order to facilitate the rapid expansion of our customer base Re-architecting our monolithic systems into microservices, utilizing AWS Serverless technologies As a Senior Backend Engineer on the Employee Cloud team, you will be:   Improving/expanding our database architecture and application data workflows in order to support a rapidly growing customer base Making hands-on contributions in all phases of the software lifecycle, including: product solutioning, technical design and architecture, implementation, testing, deploying, and maintaining. Mentoring and developing team members Do you have the right ingredients? Strong experience with relational databases and database development Proficient with non-relational databases and alternative data stores Proficient in .NET, Javascript, or other object oriented languages A quality driven approach to development with a desire to keep things simple Enjoy collaborating with and mentoring colleagues Passionate about technology and learning new things Desire to make continuous improvements to teams and technology Prior experience with distributed systems, microservices and capacity planning is a plus Our Tech Stack: We have a pretty varied tech stack!  We are fully in AWS, and have traditionally been on the .NET stack, leveraging ASP.NET, C#, some VB.NET.  We have since been re-architecting our systems to React based front ends while transitioning to serverless stacks with Lambda/API Gateway where systems are being written in a mix of Node.js and .NET Core.  On the database side, we are using Aurora MySQL for relational data storage, and DynamoDB for non-relational data stores. We have invested heavily in the areas of build, test, and deploy automation, using GoCD for Continuous Delivery pipelines, and CloudFormation for Infrastructure as Code.  
Toast Boston, MA
Feb 15, 2020
We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready * to make a change? Reporting to the Senior Manager of Business Systems Architecture and Integrations , the S ystems Solutions Architect will provide expertise in process design, data architecture and platform lifecycle /development solutions for all of Toast’s Business Systems teams. The Systems Solutions Architect will be responsible for facilitating and executing high quality and scalable stakeholder deliverables within an Agile development environment.   As Architect for Business Systems you will: Excellent knowledge of the Salesforce platform, including Service Cloud, Marketing Cloud, Communities, CPQ, Field Service Lightning and Einstein are desired Experience designing and building custom objects, workflows, process builders, flows, triggers and/or Apex code Familiar working with and building integrations with external systems and platforms Capable of leading a transition from the Classic to Lightning lightning experience Establish standards, best practices and design patterns to serve as templates for teams building custom solutions on the Salesforce platform Provide technical oversight and mentorship to junior team members to ensure they adhere to standards and practices Work closely with multiple stakeholders identifying business requirements and lead the execution of to achieve stakeholder deliverables are met Experience with the Salesforce tooling API, Testing Suites and Limits classes to ensure system stability and health during continuous delivery cycles   Do you have the right ingredients?   Bachelor’s Degree in Computer Science or a related field 3+ years in a Salesforce architectural or senior administrator role 5+ years experience working with Salesforce.com 5+ years working in an Agile SCRUM environment Demonstrated ability to lead and collaborate with multiple cross-functional teams Bonus Ingredients: Experience with integration Salesforce with NetSuite, Workday, ServiceNow Experience with iPaaS (Workato, Jitterbit, Celigo, Boomi) Project management experience Experience building custom Salesforce Apps  
Toast Irving, TX
Feb 15, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready * to make a change? As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory.  This is a 100% remote, field sales opportunity. Candidates must live local to the territory or be willing to relocate. About this roll *:  Generate list of prospective restaurants and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs  Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market Do you have the right ingredients* ?  Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Ability to work in a fast-paced, entrepreneurial environment Self motivated, creative, and flexible with the ability to perform well under pressure Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred  Knowledge of restaurant operations is a plus  *Bread puns encouraged but not required
Toast New York, NY
Feb 15, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready * to make a change? As a Restaurant Success Manager, you will operate as a key customer advocate for clients in your assigned territory. Using customer empathy and a consultative approach, you will drive customer satisfaction and measure success based upon a number of key performance indicators (KPIs): customer NPS, expansion revenue, retention, and referral revenue.  As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs.  About this roll *:  Dynamic territory  Maintain strong relationships with customers and proactively drive satisfaction with minimal oversight Identify and upsell new opportunities to customers where applicable Coordinate and negotiate with all parties to ensure timely contract and subscription renewals Update and maintain our customer database (Salesforce)  Conduct quarterly business reviews (QBRs) at customer sites several times per year  Do you have the right ingredients* ?  4+ years working in an account management role providing technology solutions to a client base Proven track record of sustaining and growing complex relationships, especially during  renewal and upsell/cross-sell opportunities Strong leadership, teamwork, communication, and collaboration skills Ability to perform in a fast paced environment and flexibility with dynamic change Restaurant experience is a strong plus *Bread puns encouraged but not required
Toast Boston, MA
Feb 15, 2020
Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award - winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. Job Overview: Toast, Inc. is hiring a Payroll Product Compliance Manager to manage the day-to-day compliance needs of Toast's subsidiary StratEx, a leading provider of HR and payroll software solutions serving the restaurant industry.  What you will do: Continue to develop, hone, and maintain a robust compliance program ensuring that the full suite of StratEx payroll, HR, and benefits software products and services comply with all applicable state and federal laws and industry best practices. Provide practical day-to-day compliance and best practice advice to business units on a wide range of matters related to payroll software and services, employment and wage laws, and payments technology. Assist StratEx employees with responding to restaurant clients regarding product-related compliance questions, and work with Toast counsel to address escalated issues and complaints.  Support all new and existing product releases and enhancements to ensure compliance with applicable laws and regulations, and simultaneously help Toast and StratEx maintain a competitive advantage. Assist with strategic initiatives from a compliance and risk perspective, including opportunities to integrate StratEx and Toast products and services. Review and operationalize advice and work product from in-house and outside counsel pertaining to a wide range of applicable areas including wage and employment laws, payments products, state licensing laws, and financial services. Monitor evolving laws that may impact payroll management for StratEx clients, including related payments industry laws, and assist with developing, testing, and implementing a related compliance plan. Analyze operational workflows and processes to identify any potential risks or opportunities to automate the compliance program, and create and implement solutions. Design and deliver enterprise-wide targeted training to enable employees to perform their applicable responsibilities, develop products, and provide customer support, all in compliance with relevant laws. Independently and proactively execute critical tasks necessary to maintaining compliant products and services. Do you have the right ingredients? Familiarity with laws applicable to payroll products, including state and federal wage/employment laws and regulations and laws relevant to payments industry and technology. At least 3 years experience supporting compliance in human resources, benefits or payroll, or related fields.  Experience supporting or working with payroll or other financial technology. Advanced ability in analyzing risk and designing efficient controls to minimize risk. High ethical standards and a team-focused, positive attitude. Effectively collaborates with a wide range of people in a diverse and accepting environment. Embodies our "no ego" philosophy while working opposite a new hire, seasoned coworker, or junior colleagues. J.D. acceptable, but not required  
Toast Boston, MA
Feb 15, 2020
We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. In this role you will be responsible for pricing analysis and recommendations across Toast’s suite of product offerings.  You will need to be a self-starter with strong analytical skills and a proven track record of completing analyses and implementing price tests and changes in a high growth environment. The pricing manager will drive the development of new business models, optimize pricing and packaging offerings, and contribute to shaping Toast’s pricing strategy. What you will do: Evaluate different business models and conduct data-driven analysis to evolve our pricing strategies  Drive alignment with product, marketing, sales, and finance leaders on pricing strategy across all Toast’s products and services  Model financial and business impact of pricing options and develop the business case for changes in collaboration with Finance Drive pricing research via customer and 3rd party surveys, customer and prospect interviews and internal data analysis Research and report on competitor price points and offerings Develop price and analyze price tests  Collaborate with product and marketing leaders on internal and external communication, sales enablement and systems changes to implement pricing changes Monitor and report on KPIs associated with pricing changes Do you have the right ingredients? 5 + years experience in an analytical and strategic role with direct experience in pricing-related work  Strong Excel capabilities, knowledge of SQL or R a plus   Strong quantitative skills and experience with market research and data analysis Experience working in SaaS or financial services preferable  Highly collaborative mindset; experienced at working cross-functionally to drive results Ability to thrive in a fast-paced, rapidly changing work environment Strong organizational skills and attention to detail to ensure tight deadlines are met both internally and externally
Toast Boston, MA
Feb 15, 2020
We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  We’re seeking a Principal Product Designer to create a shared vision of B2B experiences at Toast. You’re right for this role if you’re a highly strategic thinker with the ability to dive down into the nitty gritty details; you love to mentor others - empowering team members to deliver intuitive experiences that “Do right by the customer”; and your high quality work and collaborative style inspires others to the point where people ask to work with you. As a Principal Product Designer, you will: Lead design strategy and oversight for our B2B ecosystem Partner closely with product management to define problems Proactively identify opportunities and contribute ideas  Build strong partnerships to collaboratively define high quality solutions that balance restaurant needs and business objectives Mentor product designers through the creation of experiences that are elegant, simple, and intuitive as well as delivering design solutions of your own Do you have the right ingredients? 10+ years’ experience designing complex products with high impact results BA/BS degree with an emphasis in HCI, Human Factors, etc. preferred Passion for making high-quality, user-centered web and mobile products and a demonstrable portfolio to prove it Exceptional interpersonal, presentation, and communication skills Expert knowledge of user-centered design and best practices Innovative thinking, empathy, and a desire to continuously learn and evolve Previous experience with B2B products preferred
Toast Boston, MA
Feb 13, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform.  Join us in our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready for a change? As an Executive Talent Partner at Toast, you will be responsible for the strategy, design, and delivery of how Toast attracts and hires executive talent in support of Toast’s growth strategy. About the roll* Partner with the TA leadership and the executive team to define the ideal profile of a Toast leader  Drive the strategy for attracting, recruiting, and hiring senior leaders including ensuring the creation of a diverse talent pipeline  Devise a market mapping and research strategy to build and maintain a pipeline of key executive talent in anticipation of future needs Identify preferred search firms to source key executive talent for current and future needs Drive the full life cycle of the executive search process - including partnering with executive management on position definition, search strategy and candidate requirements, developing recruiting strategies and offers and negotiations Partner with the TA Operations team to maintain reporting/tracking and analytical data regarding all facets of the executive hiring process and pipeline Conduct in-depth interviews of potential candidates and manage executive candidates throughout the candidate lifecycle Create job specifications, assessments, scorecards and other supporting documentation, in collaboration with the hiring manager Do you have the right ingredients?  Progressive corporate and/or search firm experience including sourcing and full life cycle executive recruiting;  Experience sourcing and closing in a competitive marketplace Ability to communicate effectively and efficiently with executive leadership and manage relationships with third party retained search firms  Strong ability to prioritize and execute in a fast-paced, high change environment with tight deadlines Committed to excellent customer service and candidate experience *Bread puns encouraged but not required
Toast Boston, MA
Feb 13, 2020
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform.  Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready for a change? As a Talent Acquisition Partner at Toast, you will partner with business stakeholders, Talent Acquisition leadership and broader team to attract and hire the best talent to Toast.   About the roll* Bring a passion for delivering a best in class recruitment experience to candidate, hiring managers, colleagues and leadership Develop strong relationships and communication with managers in order to manage and drive current and future hiring needs Successfully prioritize searches efficiently based on established benchmarks and metrics in order to meet business goals Develop sourcing strategies, plans and pipeline Leverage data and metrics to ensure alignment, exceptional candidate experience, and to influence a consistent and fact based approach to hiring Share ideas and collaborate cross functionally related to recruitment of talent that will contribute to the long-range growth of the company Do you have the right ingredients?  Progressive corporate and/or search firm experience including sourcing and full life cycle recruiting;  Experience sourcing and closing in a competitive marketplace Experience proactively managing activity in an ATS Ability to communicate effectively and efficiently throughout the organization. Strong ability to prioritize and execute in a fast-paced, high change environment with tight deadlines Committed to excellent customer service and candidate experience *Bread puns encouraged but not required
Toast Boston, Massachusetts - Headquarters
Feb 11, 2020
The Toast Customer Marketing team is responsible for driving product upsells and adoption, while increasing  brand advocacy by delighting our customers throughout their customer journey. As part of the team, the Customer Lifecycle Marketing Manager will enable our restaurant customers to thrive with Toast’s digital ordering suite of products. In this role you will be responsible for value maximization programs for existing Toast customers, influencing growth and product adoption of Toast Online Ordering and the Toast TakeOut app. You will need to be a creative self-starter and highly competent in working cross functionally within the organization to build new programs in a rapidly growing vertical. Job Description/Responsibilities: Build a scalable restaurant onboarding experience for Toast Online Ordering and Toast TakeOut to optimize the guest experience and drive module success in the first 30 days. Develop testing strategies and execute campaigns to drive product adoption. Lead nationwide restaurant enablement for Toast TakeOut to empower restaurants to first-time orders on the app. Work closely with Customer Success team to drive alignment on the customer journey, enabling the Restaurant Success team to help customers derive the most value from their Toast system. Partner with Marketing Operations to develop customer segments and build automation that drives customer success and renewals, maintaining a low churn rate. Requirements: BA/BS required Marketo (or other CRM) and Salesforce experience required   2-5 years experience in B2B marketing, specifically driving customer advocacy and product adoption initiatives Strong copywriter and verbal communicator Ability to work effectively across the organization, especially with Customer Success, to influence priorities across multiple stakeholders in different departments Ability to thrive in a fast-paced, rapidly changing work environment
Toast Boston, MA
Feb 11, 2020
We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Toast is looking for a Senior Android and Quality Automation Engineer to play a significant role on our Orders Workflow team.  This team provides our most important features - to take orders for our customers and to manage the complex workflows during restaurant service.  We utilize technology to help our restaurants be more efficient while consistently offering their customers the best dining experience. This means that our technology has to work seamlessly, even as our platform scales to thousands of concurrent diners or hundreds of thousands of restaurants.   We need your help to unlock the full potential of Android and explore the next generation of restaurant technology.   Some projects we’ve been working on recently include: Refactoring older architecture to enable faster development, better testability, reliability and usability by adding layered architecture and implementing CQRS and event sourcing principles Server features such as allowing them to bulk administer checks to another server at the end of their shift Created a required menu selection feature helping to increase average order value Optimizing performance of the user interface and creating performance dashboards and benchmarks As a Senior Android and Quality Automation Engineer on the Orders Workflow team, you will be: Crafting, building and maintaining high performance, flexible and scalable mobile apps Helping champion our mobile test strategy, introducing best practices in mobile test automation and evolving our automated release pipeline Thinking in terms of our end-users; servers, managers, and food runners Actively contributing to product design and feature selection discussions Participating in code reviews to ensure implementations meet requirements Mentoring other team members Do you have the right ingredients? Proficient in Java and/or Kotlin Solid experience in web and mobile software development testing strategies (e.g. jenkins, appium, espresso, robolectric, unit & integration testing on mobile ) Nice to have: well-versed in the android ecosystem Nice to have: full-stack development experience including front-end and/or APIs Passionate about building great software An interest and commitment to continuous learning Known for having a get unblocked attitude
Toast Chicago, Illinois
Feb 11, 2020
We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help craft the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. Do you like to solve complex problems at scale? Toast is looking for a Software Engineer to play a senior role on our Employee Cloud team.  A restaurant’s employees are a critical part of every restaurant, and we need your help to revolutionize our payroll and team management products that are used by thousands of restaurants and hundreds of thousands of employees every day. Some projects we’ve been working on recently include: Automating the entire restaurant tip management process from point of sale to payroll Allowing restaurants to self onboard themselves in order to facilitate the rapid expansion of our customer base Re-architecting our monolithic systems into microservices, utilizing AWS Serverless technologies As a Senior Software Engineer on the Employee Cloud team, you will be:   Making hands-on contributions to your team’s projects in all phases of the software lifecycle, including: product solutioning, technical design and architecture, implementation, testing, deploying, and maintaining. Designing solutions from the customer’s perspective Actively contributing to product design and feature selection Mentoring and developing team members Do you have the right ingredients? Proficient in .NET, Javascript, or other object oriented languages Proficient with relational databases and alternative data stores A quality driven approach to development with a desire to keep things simple Enjoy collaborating with and mentoring colleagues Passionate about technology and learning new things Desire to make continuous improvements to teams and technology Prior experience with distributed systems, microservices and capacity planning is a plus Our Tech Stack: We have a pretty varied tech stack!  We are fully in AWS, and have traditionally been on the .NET stack, leveraging ASP.NET, C#, some VB.NET.  We have since been re-architecting our systems to React based front ends while transitioning to serverless stacks with Lambda/API Gateway where systems are being written in a mix of Node.js and .NET Core.  On the database side, we are using Aurora MySQL for relational data storage, and DynamoDB for non-relational data stores. We have invested heavily in the areas of build, test, and deploy automation, using GoCD for Continuous Delivery pipelines, and CloudFormation for Infrastructure as Code.