Toast

  • Boston, MA
Toast Phoenix, AZ
Aug 17, 2019
Hungry for a new career? We’re growing at a record pace and will soon be hiring in the Phoenix area! By submitting your resume, you will be the first to know about openings in this area for our Customer Success team.    Bready * to work with us?  We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.    Do you have the right ingredients* ?  Excellent communication skills Restaurant and/or POS system experience  Tech savviness  Ability to learn quickly and adapt to dynamic change  Flexibility to travel and access to a reliable car  *Bread puns encouraged but not required
Toast Sacramento, CA
Aug 17, 2019
Hungry for a new career? We’re growing at a record pace and will soon be hiring in the Sacramento area! By submitting your resume, you will be the first to know about openings in this area for our Customer Success team.    Bready * to work with us?  We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.    Do you have the right ingredients* ?  Excellent communication skills Restaurant and/or POS system experience  Tech savviness  Ability to learn quickly and adapt to dynamic change  Flexibility to travel and access to a reliable car  *Bread puns encouraged but not required
Toast Chicago, IL
Aug 17, 2019
We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.    Bready * to make a change? We’re looking for a software engineer to help us lead our Employee Cloud team. Employees are a critical part of every restaurant, and we need your help to revolutionize our payroll and team management products. Every day, hundreds of thousands of employees interface with these tools and your expertise will enable us to scale these products to the next level.  About this roll *:  Lead and mentor a team of 2-4 software engineers  Make code contributions to your team’s projects in all phases of the software lifecycle, including: product solutioning, technical design and architecture, implementation, testing, deploying, and maintaining Bring a customer-centric approach to product design and feature selection Do you have the right ingredients* ?  Proficient in .NET or other object oriented languages Proficient with relational databases and alternative data stores Experience as tech/team lead A quality driven approach to development with a desire to keep things simple Prior experience with distributed systems, microservices and capacity planning is a plus. *Bread puns encouraged but not required
Toast Chicago, IL
Aug 17, 2019
Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award - winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. Job Overview: Toast, Inc. is hiring a Payroll Product Compliance Manager to manage the day-to-day compliance needs of Toast's subsidiary StratEx, a leading provider of HR and payroll software solutions serving the restaurant industry.  What you will do: Continue to develop, hone, and maintain a robust compliance program ensuring that the full suite of StratEx payroll, HR, and benefits software products and services comply with all applicable state and federal laws and industry best practices. Provide practical day-to-day compliance and best practice advice to business units on a wide range of matters related to payroll software and services, employment and wage laws, and payments technology. Assist StratEx employees with responding to restaurant clients regarding product-related compliance questions, and work with Toast counsel to address escalated issues and complaints.  Support all new and existing product releases and enhancements to ensure compliance with applicable laws and regulations, and simultaneously help Toast and StratEx maintain a competitive advantage. Assist with strategic initiatives from a compliance and risk perspective, including opportunities to integrate StratEx and Toast products and services. Review and operationalize advice and work product from in-house and outside counsel pertaining to a wide range of applicable areas including wage and employment laws, payments products, state licensing laws, and financial services. Monitor evolving laws that may impact payroll management for StratEx clients, including related payments industry laws, and assist with developing, testing, and implementing a related compliance plan. Analyze operational workflows and processes to identify any potential risks or opportunities to automate the compliance program, and create and implement solutions. Design and deliver enterprise-wide targeted training to enable employees to perform their applicable responsibilities, develop products, and provide customer support, all in compliance with relevant laws. Independently and proactively execute critical tasks necessary to maintaining compliant products and services. Do you have the right ingredients? Familiarity with laws applicable to payroll products, including state and federal wage/employment laws and regulations and laws relevant to payments industry and technology. At least 3 years experience supporting compliance in human resources, benefits or payroll, or related fields.  Experience supporting or working with payroll or other financial technology. Advanced ability in analyzing risk and designing efficient controls to minimize risk. High ethical standards and a team-focused, positive attitude. Effectively collaborates with a wide range of people in a diverse and accepting environment. Embodies our "no ego" philosophy while working opposite a new hire, seasoned coworker, or junior colleagues.  
Toast Boston, MA
Aug 17, 2019
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  The Accounting team is looking for a part-time intern for the fall semester. This internship will be 20-25 hours per week, from early September through late December.  Bready * to make a change? The Tax Intern will report to a Senior Accountant and is responsible for, but not limited to: assisting and supporting the accounting team in carrying out the responsibilities of month end close and state tax and information filings. This is a fast-paced, challenging role that requires time management and organizational skills. Individuals in this role should be comfortable interacting with internal and external business partners as needed. About this roll *:  Provide reporting and analysis on sales tax activity. Maintain records and workpapers for state tax reports. Assist with timely responses to internal and external inquiries regarding tax concerns. Collaborate with other teams to identify and implement efficiencies in tax reporting cycles and the maintenance of workpapers and filings. Assist in reconciling Sales Tax Payable during the month end close process. Work with other members of the Accounting team to assure a timely and accurate month end close. Manage or assist in special requests from internal business partners and Accounting leadership. Do you have the right ingredients* ?  Basic understanding of accounting and corporate tax concepts Ability to work efficiently using Microsoft Excel Excellent written and oral communication skills Ability to collaborate professionally with other teams Attentive to detail and highly organized High degree of accuracy in a fast-paced environment Working towards a bachelor’s degree in accounting, finance, or applicable prior work experience Extra ingredients : Experience working in NetSuite, Avalara AvaTax, or other similar SaaS based ERP systems. *Bread puns encouraged but not required
Toast Des Moines, IA
Aug 17, 2019
We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award - winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market in the assigned geographic territory. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us. What you will do: Generate a list of prospective restaurants and manage the sales cycle from initial call to close Phases of the sales cycle include: identifying and developing leads, meeting with clients, creating value propositions, structuring financial deals, negotiating contracts, and closing Meet and exceed sales revenue, booking goals, and overall objectives Educate prospects and clients about Toast’s products and services through presentations and product demonstrations Collaborate with Sales Associates, District Managers, and Regional VPs in addition to Marketing, Finance, & Sales Operations teams Utilize Salesforce CRM to manage all sales activities and pipeline Understand competitive landscape (strengths, weaknesses, benefits) and determine how to best position Toast in the market Collaborate with Services and Implementation teams to ensure that expectations set during the sales process are met in delivery Do you have the right ingredients? Strong communication, organizational and presentation skills with the ability to sell at all decision-making levels Ability to manage complex sales and develop strategic plans Proven negotiation skills A strong spirit and energy to provide the best support in the restaurant industry Experience canvassing and cold-calling into various types of local businesses, with evidence of success Knowledge of restaurant operations Understanding of managing prospects through a CRM application Ability to work in a fast-paced, entrepreneurial environment Self-motivated, creative, and flexible with the ability to perform well under pressure
Toast Chicago, IL
Aug 17, 2019
The Customer Service Manager will provide leadership to Team Leads and Agents through the various communication channels within the service team.  This position is responsible for coaching and motivating the team members; ensuring everyone adheres to appropriate procedures and policies. They will be relied upon to identify trends and common issues that can be resolved with education, process, and system changes. They are responsible for the overall daily performance of the service center, as measured by daily/weekly/monthly/annual KPI results.  Responsibilities: Manages the operations of the Support environment. Responsible for the management and development of multiple managers/team leads. Accomplishes management objectives by interviewing, orienting, training, assigning, coaching, counseling, and disciplining employees. Administers scheduling systems, communicating job expectations, planning, monitoring, appraising, reviewing job contributions and enforcing policies and procedures. Drive improvements in overall service levels and transactional efficiencies. Prepares support performance reports by collecting, analyzing, and summarizing data and trends. Acts as a role model for others and consistently models behavior that supports Toast’s Core Values, and company guidelines. Assures that all departments and managers are working in operational efficiency while achieving strategic objectives of the organization Requirements: Bachelor’s Degree preferred  3-5 years experience leading and managing teams. Preferably in a call center environment. Adaptable and with intellectual ability to thrive in a demanding, fast moving, and customer-focused environment Must be a team player, self-motivated and have high energy. Proven experience in coaching and developing teams Possess a strong work ethic in a growing/changing environment.
Toast Memphis, TN
Aug 17, 2019
Hungry for a new career? We’re growing at a record pace and will soon be hiring in the Memphis area! By submitting your resume, you will be the first to know about openings in this area for our Customer Success team.    Bready * to work with us?  We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.    Do you have the right ingredients* ?  Excellent communication skills Restaurant and/or POS system experience  Tech savviness  Ability to learn quickly and adapt to dynamic change  Flexibility to travel and access to a reliable car  *Bread puns encouraged but not required
Toast Boston, MA
Aug 17, 2019
Senior Software Engineer (Payments Platform)   Toast is a rapidly growing company building the first integrated restaurant management software platform providing an all-in-one system for handling orders, managing the kitchen, and providing analytics on the health of the business. We are one of the fastest growing technology companies in the U.S., and ranked third on Deloitte’s Technology Fast 500™ in November 2017. We move quickly and thus have lots of opportunities for career growth. If you’re passionate about your work and want to be in a fun and growing industry, join us!   The Payments teams at Toast operate one of the most critical portions of the Toast infrastructure: processing payments on behalf of our restaurants and ensuring that restaurants are paid in a timely manner. Payment processing is a key source of Toast’s revenue and also the lifeblood of our customers: we process multiple millions of dollars in transactions per day. Our payment processing systems operate in a highly secure environment with zero downtime, with our engineers practicing strong discipline to keep things running smoothly.   Our payments system is built as a set of Java microservices deployed to AWS, interacting with thousands of Android tablets using modern payments hardware, as well as partners through our API. The payments industry is constantly changing and this team operates right in the middle of it, growing Toast’s capabilities in response to changing markets and customer scale.   Some projects we’ve been recently working on include: Further modularization of our microservice architecture to provide extension points for the future using tools like Apache Pulsar and Apache Camel. Implementation and architectural improvements to improve day-to-day performance of payments processing Implementing new capabilities such as e-commerce or contactless payments and completing appropriate industry and vendor certifications   As a Senior Software Engineer at Toast you will: Learn from the problems that operating at scale teaches us, and implement solutions to those problems Architect systems that can scale to hundreds of thousands of customers, with increasing flexibility and reliability  Diagnose performance bottlenecks and implement optimizations Participate in code reviews to ensure technical implementations meet functional requirements Spearhead complex projects that improve functionality and reliability for our customers  Effectively mentor and guide less experienced engineers   Do you have the right ingredients  are respectful, empathetic, and humble take the success of the business as seriously as devising solid technical solutions want to work on systems that are critical to customer success make teams you are on better over time have experience performing large, complicated changes without breaking (too much) stuff can balance getting things done with making things perfect like to get involved in deciding what gets built to solve for the customer and the company are fascinated by cryptography, application security, and fault tolerant systems   We are an equal opportunity employer. We value diversity and diverse viewpoints at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status or disability. Our Tech Stack Toast’s products run on a stack that ranges from guest and restaurant-facing Android tablets to backend services in Java to internal, guest-facing and restaurant-facing web apps. Our backend services follow a microservice architecture written using Java 8 and DropWizard; we use AWS extensively, ranging from S3 to RDS to Lambda. We have our own platform for dealing with user management, service elevations and robust load balancing. Toast stores data in a set of sharded Postgres databases and utilizes Apache Spark for large scale data workloads including query and batch processing. The front-end is built primarily using Angular and ES6. The main Toast POS application is an Android application written in Java and Kotlin. For data between tablets and our cloud platform we operate RabbitMQ clusters as well as direct tablet communication to the back end.
Toast Boston, MA
Aug 17, 2019
Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award - winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help craft the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. Job Overview: Toast’s payment processing platform today supports tens of thousands of restaurants each day, processing billions of dollars annually. This is a business critical system with many complex parts that we need to evolve and extend in order to support new products and additional scale. As a Team Lead for Payments Platform you would be responsible for the success and impact of a small cross-functional team, and improving that team over time. We are looking for an experienced person to lead the team that is responsible for Toast’s payment processing platform.  As a Team Lead at Toast you will: Write code that is used for processing hundreds of thousands of payments per day.  Provide technical leadership and guidance to the team on how to build systems that solve current needs while being flexible to future changes. Be a force multiplier for the individuals on your team Work closely with other teams to ensure seamless integration with our existing systems and external partners. Participate in code reviews to ensure implementations meet functional requirements. Participate in on-call rotations and incident response Guide the growth of two to four engineers, including mentoring, career development, and performance management. Do you have the right ingredients?  Significant experience working in a SaaS environment with microservices Significant experience with JVM languages such as Java, Kotlin An understanding of distributed systems concepts Experience with some of the following beneficial but not required: Java web frameworks such as Dropwizard or Spring Boot Enterprise integration systems such as Apache Camel or Mule ESB Messaging queuing systems such as Kafka, AWS Kinesis, Pulsar Able to communicate clearly and effectively up, down and across teams Enjoy devising technical solutions to solve complex business problems Can quickly hop into a new codebase and find your way around Balance getting things done with making things perfect Take pride in mentoring other developers Like to get involved in deciding what gets built to solve for the customer and the company A demonstrated history of self-improvement and learning ...we’d love to talk!  We are an equal opportunity employer. We value diversity and diverse viewpoints at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status or disability.     
Toast Santa Monica, CA
Aug 17, 2019
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market in the assigned geographic territory. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us.  This is a 100% remote, field sales opportunity. Candidates must live local to territory or be willing to relocate. What you will do: Generate list of prospective restaurants and manage the sales cycle from initial call to close Phases of the sales cycle include: identifying and developing leads, meeting with clients, creating value propositions, structuring financial deals, negotiating contracts, and closing Meet and exceed sales revenue, booking goals, and overall objectives Educate prospects and clients about Toast’s products and services through presentations and product demonstrations Collaborate with Sales Associates, District Managers and Regional VPs in addition to Marketing, Finance, & Sales Operations teams Utilize Salesforce CRM to manage all sales activities and pipeline Understand competitive landscape (strengths, weaknesses, benefits) and determine how to best position Toast in the market Collaborate with Services and Implementation teams to ensure that expectations set during the sales process are met in delivery Do you have the right ingredients? Strong communication, organizational and presentation skills with ability to sell at all decision-making levels Ability to manage complex sales and develop strategic plans Proven negotiation skills A strong spirit and energy to provide the best support in the restaurant industry Experience canvassing and cold-calling into various types of local businesses, with evidence of success Knowledge of restaurant operations Understanding of managing prospects through a CRM application Ability to work in a fast-paced, entrepreneurial environment Self motivated, creative, and flexible with the ability to perform well under pressure 
Toast Omaha, NE
Aug 16, 2019
 We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work.  Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. Bready * to make a change? As a Sales Development Representative (SDR), you will help build our sales pipeline by connecting with prospective customers, understanding their unique needs, and identifying the best way to position Toast. You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth. With uncapped earnings and a clear, results-oriented career path, we are invested in promoting from within. About this roll *:  Prospect for and assess leads, averaging between 60 and 80 outbound calls per day.   Collaborate with the field and inside sales teams to develop creative outreach strategies.   Schedule product demonstrations for field and inside sales representatives.  Invest in the future of your career through our extensive sales training program and on the spot coaching. Do you have the right ingredients *?   Excellent written and verbal communication skills   Passion for sales and a desire to work in a fast-paced, results-driven environment   High customer empathy and ability to handle objections   Previous sales experience is great, but not required  *Bread puns encouraged but not required.    Toast1
Toast San Diego, CA
Aug 15, 2019
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market in the assigned geographic territory. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us. What You Will Do: • Work 100% remote, this is a field sales role and candidate must live local to territory • Generate list of prospective restaurants and manage the sales cycle from initial call to close • Phases of the sales cycle include: identifying and developing leads, meeting with clients, creating value propositions, structuring financial deals, negotiating contracts, and closing • Meet and exceed sales revenue, booking goals, and overall objectives • Educate prospects and clients about Toast’s products and services through presentations and product demonstrations • Collaborate with Sales Associates, District Managers and Regional VPs in addition to Marketing, Finance, & Sales Operations teams • Utilize Salesforce CRM to manage all sales activities and pipeline • Understand competitive landscape (strengths, weaknesses, benefits) and determine how to best position Toast in the market • Collaborate with Services and Implementation teams to ensure that expectations set during the sales process are met in delivery Do you have the right ingredients? • Strong communication, organizational and presentation skills with ability to sell at all decision-making levels • Ability to manage complex sales and develop strategic plans • Proven negotiation skills • A strong spirit and energy to provide the best support in the restaurant industry • Experience canvassing and cold-calling into various types of local businesses, with evidence of success • Knowledge of restaurant operations • Understanding of managing prospects through a CRM application • Ability to work in a fast-paced, entrepreneurial environment • Self motivated, creative, and flexible with the ability to perform well under pressure
Toast Prairieville, LA
Aug 15, 2019
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.  Bready * to make a change? About this roll *:  Do you have the right ingredients* ?  *Bread puns encouraged but not required
Toast Boston, MA
Aug 15, 2019
We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. The Role Toast is looking for an entry level Business Operations Representative to fill a brand new role and play an integral role in scaling Toast’s rapidly growing business. You will join a dynamic Business Operations team that is the “go-to” team for Sales and Customer Success, providing administrative and process support to close and onboard new business efficiently and effectively. We are a collaborative team that takes our work seriously and has fun doing it. The success of the Business Operations team directly impacts the revenue streams of the company. As such this role is an opportunity to join us at a groundbreaking moment and truly make a impact. For the right candidate, this is a career defining opportunity. Key Responsibilities Become an expert in the sales and customer onboarding processes, and work extremely closely with our Sales and Customer Success teams to approve quotes, handle contracts and provision Toast accounts Increase Sales Rep productivity by enabling our Sales Reps to close new business more efficiently and effectively while maintaining deal and data integrity Work cross-functionally with Sales, Customer Success, and Finance throughout a customer’s lifecycle, providing high-quality operational support through phone and email Maintain reporting tools and databases, and manage ad-hoc reporting and analysis requests Continually identify opportunities to improve productivity, leveraging automation and system improvements whenever possible Support the East Coast Sales team Qualifications We are seeking a highly organized, tech-savvy, intellectually curious candidate with excellent communication skills and the ability to learn quickly. BS/BA with 0-2 years of experience Extreme attention to detail and meticulous organization Strong technical aptitude and ability to work closely with our Business Systems team to improve Salesforce workflows Excellent written and verbal communication skills
Toast 408 Atlantic Ave # 441, Boston, MA 02110, USA
Aug 15, 2019
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work.  Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. Bready * to make a change? As a Sales Development Representative (SDR) , you will help build our sales pipeline by connecting with prospective customers, understanding their unique needs, and identifying the best way to position Toast. You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth. With uncapped earnings and a clear, results-oriented career path, we are invested in promoting from within. About this roll* :  Prospect for and assess leads, averaging between 60 and 80 outbound calls per day.    Collaborate with the field and inside sales teams to develop creative outreach strategies.   Schedule product demonstrations for field and inside sales representatives.  Invest in the future of your career through our extensive sales training program and on the spot coaching. Do you have the right ingredients *?   Excellent written and verbal communication skills    Passion for sales and a desire to work in a fast-paced, results-driven environment    High customer empathy and ability to handle objections   Previous sales experience is great, but not required *Bread puns encouraged but not required 
Toast Highpoint / Salisbury, NC
Aug 14, 2019
We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award - winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market in the assigned geographic territory. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us. What you will do: Generate a list of prospective restaurants and manage the sales cycle from initial call to close Phases of the sales cycle include: identifying and developing leads, meeting with clients, creating value propositions, structuring financial deals, negotiating contracts, and closing Meet and exceed sales revenue, booking goals, and overall objectives Educate prospects and clients about Toast’s products and services through presentations and product demonstrations Collaborate with Sales Associates, District Managers, and Regional VPs in addition to Marketing, Finance, & Sales Operations teams Utilize Salesforce CRM to manage all sales activities and pipeline Understand competitive landscape (strengths, weaknesses, benefits) and determine how to best position Toast in the market Collaborate with Services and Implementation teams to ensure that expectations set during the sales process are met in delivery Do you have the right ingredients? Strong communication, organizational and presentation skills with the ability to sell at all decision-making levels Ability to manage complex sales and develop strategic plans Proven negotiation skills A strong spirit and energy to provide the best support in the restaurant industry Experience canvassing and cold-calling into various types of local businesses, with evidence of success Knowledge of restaurant operations Understanding of managing prospects through a CRM application Ability to work in a fast-paced, entrepreneurial environment Self-motivated, creative, and flexible with the ability to perform well under pressure
Toast Dallas, TX
Aug 14, 2019
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.    Bready * to make a change?   As a Field Implementation Engineer,  you will be part of a team that’s transforming the way restaurants operate.  You will be an integral part of the Toast install process, ensuring that the system is set up correctly and that staff are properly trained. Using an empathetic and consultative approach, you will build relationships with restaurateurs and troubleshoot problems on the spot. With mentorship and training, you will quickly become a product expert.      About this roll *:  Install, configure, and troubleshoot Toast hardware and networking devices  Conduct restaurant operation consultation sessions with owners and chefs to configure the Toast POS appropriately Run training sessions with front of house, back of house and restaurant management Maintain and document implementation plans and network diagrams Do you have the right ingredients* ?    Excellent communication skills and ability to present in front of customers 1-3 years of restaurant industry experience highly desired Familiarity with networking concepts and hardware Adaptability, strong work ethic, and professionalism during challenging situations  Flexibility with hours and ability to work weekends as needed  Travel required within your local area (could include up to 25% US travel)   *Bread puns encouraged but not required
Toast Little Rock, AR
Aug 14, 2019
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.    Bready * to make a change?   As a Field Implementation Engineer,  you will be part of a team that’s transforming the way restaurants operate.  You will be an integral part of the Toast install process, ensuring that the system is set up correctly and that staff are properly trained. Using an empathetic and consultative approach, you will build relationships with restaurateurs and troubleshoot problems on the spot. With mentorship and training, you will quickly become a product expert.      About this roll *:  Install, configure, and troubleshoot Toast hardware and networking devices  Conduct restaurant operation consultation sessions with owners and chefs to configure the Toast POS appropriately Run training sessions with front of house, back of house and restaurant management Maintain and document implementation plans and network diagrams Do you have the right ingredients* ?    Excellent communication skills and ability to present in front of customers 1-3 years of restaurant industry experience highly desired Familiarity with networking concepts and hardware Adaptability, strong work ethic, and professionalism during challenging situations  Flexibility with hours and ability to work weekends as needed  Travel required within your local area (could include up to 25% US travel)   *Bread puns encouraged but not required
Toast Chicago, IL
Aug 14, 2019
Toast Overview:  We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. Bready* to make a change? The IT Helpdesk Manager role is to oversee the local IT Operations and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of all local Help Desk functions. This is a hands-on role, where you will be responsible for all help desk related tasks and will have exposure to infrastructure management and internal information security. An “IT Generalist” mentality is required. Part of this role may initially include some facilities responsibilities, while we grow our presence in the building and hire more people in this area, we are therefore looking for a team player who is willing to help out wherever needed. About the roll* : Oversee 100% of the requests, incidents and problems for the local office Manage and coordinate urgent and complicated support issues; determine root cause of issues and communicate appropriately Provide data and reporting of KPI’s and trends to IT department Oversee Solutions repository and ensure top quality solutions are available to the staff Advise management on situations that may require additional client support or escalation Implement best practices for laptop procurement, system design and imaging User account management on all relevant Enterprise systems and services Maintain the integrity, performance and security of all computers Help out on Facilities tasks, like working with building management, assembling workstations, working with local contractors Do you have the right ingredients* ? Team-oriented with strong staff leadership and motivating experience Excellent planning, organizational, problem solving, and decision making skills Exposure to VOIP telephony environments Excellent interpersonal, written and verbal communication skills, with the ability to communicate technical guidance and instruction to all stakeholders and staff members Proficiency in Microsoft Windows 7/10, MAC OS X, MS Office, Google Apps, iOS, Android, Laptop Hardware, Wireless, Printing, VPN, Anti-virus and Disk Encryption. Experience with in-room video conferencing equipment and systems