Plaid

  • San Francisco, CA, USA
Plaid Amsterdam, Netherlands
Nov 09, 2019
Plaid helps thousands of developers and applications build a better financial future. You'll be responsible for working with our data team and client base to understand their needs and provide the best possible solutions. You’ll focus on building products and features upon our dataset containing millions of users and billions of transactions that touch the Plaid platform. What excites us At least 5+ years of related industry experienceAt least 2 years of experience working on Data Science and Infrastructure teamsUnderstanding of and experience applying machine learning systems at scaleStrong collaborative mindset and experience working cross-functionally with technical and non-technical teams
Plaid London, UK
Nov 09, 2019
Every day, Plaid helps thousands of developers build a better financial future. You'll be responsible for defining the products that enable Plaid and our customers to shape the future of financial services. You'll work with our customers, partners, and end users to understand their needs, prioritize efforts, and deliver the best possible outcomes. You'll partner with teams across Plaid, especially closely with Engineering and Design, in order to do so. What Excites Us A track record of running through walls to deliver resultsA superlative ability to bring clarity and focus to complex and ambiguous situations5-10 years of total professional experience
Plaid San Francisco, CA, USA
Nov 09, 2019
At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe and Coinbase to Fortune 500 enterprises like American Express and PayPal. Founded in 2012, Plaid has raised $300M of capital from major venture capital firms such as Kleiner Perkins, Andreessen Horowitz, Index, Spark and NEA, as well as global financial institutions such as Goldman Sachs and Citi. But we’re just getting started. The BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of individuals with complementary skill sets. You will work collaboratively across Go-To-Market, Product, and Ops teams on a variety of strategic initiatives with a direct and quantifiable impact on our P&L. You will identify actionable insights, assess their impact, and lead execution & implementation. The role requires someone who is highly analytical and strategic, approaches problems in a structured manner, and is comfortable with ambiguity. What excites you: Initiating, managing, and successfully executing new, cross-functional initiatives that increase alignment and create synergies across PlaidIdentifying and assessing the viability of new business opportunities, strategic initiatives, and partnerships for PlaidWorking with functions to improve efficiency, productivity, and performanceDeveloping and tracking key company KPIs to drive execution and identify opportunities for operational improvementWorking with Functions to establish objectives and key results (OKRs), and, ultimately, supporting execution against OKRs What excites us: A passion for financial services innovation2-4 years of experience including 2+ years of investment banking, management consulting, or investingStrong analytical, financial modeling and presentation skillsAbility to distill complex issues into structured frameworks and action plansAbility to build productive and positive relationships across the organizationStrong knowledge of SQL preferred
Plaid London, UK
Nov 08, 2019
At Plaid, our mission is to empower innovators by delivering access to the financial system. Hundreds of customers ranging from fintech companies like Venmo to Fortune 500 enterprises like American Express choose Plaid to help them create the next generation of digital financial services. Founded in 2012, Plaid has raised over $300M of capital from major venture capital firms such as Kleiner Perkins and New Enterprise Associates, as well global financial institutions such as Goldman Sachs. But we’re just getting started. The Partnerships team focuses on driving direct and indirect revenue through partners. This may be through platform partners where Plaid is a core component of a partner’s service offering, implementation partners, affiliate/referral partners, and anything in between. By allowing Plaid to penetrate new customer segments and partner ecosystems, Partnerships plays a critical role enabling otherwise hard-to-reach consumers and businesses to benefit from Plaid. Partnerships will be responsible for meeting a substantial portion of Plaid’s growth and revenue targets, and the successful candidate will have a track record of driving strong outcomes across EMEA. What excites you You enjoy negotiating complex deals with diverse objectives beyond headline revenueYou have a high degree of empathy for partners, and gravitate toward long-term rather than transactional business relationshipsYou have the creativity, business instincts, and hustle to adapt to quickly evolving partner needsJoining one of the newest and fastest-growing teams at Plaid -- and all that comes with being on a team that is a “startup within a startup”! What excites us 5+ years experience in commercial partnerships, business development, or channel sales rolesAn ownership mentality -- you’ll “run through walls” to ensure our successful execution of our partnership strategyAbility to transition seamlessly between “macro” (i.e., prioritizing partners within an entire industry vertical) and “micro” (resolving a pain point for a specific partner)A team player who goes beyond meeting quota to proactively help with internal initiatives that make the whole team strongerExcellent relationship skillsFinancial services and/or high-growth startup experience a strong plus
Plaid London, UK
Nov 08, 2019
Plaid’s products are being used to enable thousands of developers to build the next generation of financial-services applications. When those developers have problems, they turn to the Plaid Support team. Our goal is to help our customers, as quickly and compassionately as possible, to keep their applications running and their end-users happy. The Technical Support Manager leads a team of Technical Support Engineers (TSEs), guiding their development and supporting them in their day-to-day work. The manager’s primary responsibilities are to help TSEs grow in their career and to ensure they and our customers are getting what they need to be successful. Technical Support Managers work alongside their teams, interacting directly with customers, as well as with Engineering, Product, Design, Growth, and Sales to support and improve Plaid’s products and services. Success in this role is reflected in the success of the Support team–high quality products, satisfied customers, and satisfied team members. What excites you Championing and maintaining a positive, supportive culture for your team Serving as the voice of the customer and working with cross-functional partners to improve our productsGrowing your team by hiring, on-boarding and training new support engineersPlanning and fostering Support career growth for your direct reportsMeeting one-on-one with Support team membersProviding regular, actionable feedback to Support team members What excites us Servant-leadership mindsetCustomer-first attitude with a strong sense of empathyFamiliarity with modern web services and APIsAnalytical and data-oriented approach to problem solvingExperience in people managementImpeccable written communication skills Extra points for Experience leading a technical support teamSoftware development experience and/or ability
Plaid San Francisco, CA, USA
Nov 08, 2019
Plaid is building the infrastructure that powers the future of financial services. Our core constituency is developers, and as a Technical Writer you’ll help write and maintain the primary learning resources and documentation for our developer community. You’ll join the Developer group here at Plaid as the first Technical Writer and content strategist, and enable our developers to quickly ship reliable code, while minimizing cognitive overhead. This is a new role and we’re looking for someone who is experienced, empathetic, and collaborative to lead our documentation efforts. What you’ll work on Write external and internal developer-facing documentation and guides for Plaid’s new products, features, and APIsEstablish writing standards, a Plaid “voice”, and best practices for unifying and scaling our documentationCreate a long-term content strategy, organize documentation and make learning resources easily discoverable for developersEdit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills What excites you Our Documentation, API, and onboarding experience as well as their potential for optimizationSolving problems for developers, builders, and small to enterprise start-upsA product-minded culture that rapidly moves from creative concepts to concrete solutionsClose collaboration with engineering and business teams on all aspects of product developmentEstablishing a unified and world-class presence across all our products and platforms What excites us Ability to write – capable of producing clear, concise, and instructive proseFamiliarity with modern web services, APIs and general developer tools such as git, bash, etc.Thoughtful and friendly voice with impeccable grammar, spelling, editing, and proofreading skillsYou can understand Plaid’s product with a high degree of technical depthAbility to work with a high degree of autonomy
Plaid San Francisco, CA, USA
Nov 08, 2019
As a Design Program Manager, you’ll own the daily operations and operational strategy of the Design team. Your operational excellence will help create a creative, purposeful environment that empowers designers to do their best work.  You’ll be responsible for developing and applying just the right amount of process and oversight that works for Design and our cross-functional partners in Product, Engineering, and Marketing. You'll partner with all levels of the organization to build processes and programs that elevate team performance as we scale. You’ll have the opportunity to establish cross-functional best practices, improve communication, remove roadblocks, and keep teams on track, all while growing team culture, industry expertise, and team impact. Your programs will have a material impact on the business and future of Plaid. What excites you Ownership of Design’s operational strategy, including goal setting, project planning, headcount forecasting, impact measurement, value communication, and our design process. The rapid pace at which we move from concept to concrete solutionClose collaboration with engineering and business teams on all aspects of product developmentKeeping things running smoothly and on scheduleBuilding healthy, creative, and engaged teams What excites us Experience prioritizing ambiguous problem areas, driving alignment, and building consensus across multiple stakeholders An eye for continual improvement, and passion for efficiency and operational excellenceBackground creating environments that motivate and inspire people to do their best work Seamless ability to flex to the needs of different people, projects, and systemsBalance when optimizing across speed, quality, and riskThe ability to challenge assumptions and strive for improvementsExcellent communication and critical thinking skillsComfort with a fast-changing environment
Plaid San Francisco, CA, USA
Nov 08, 2019
At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. We’re a fun, fast growing company located in downtown San Francisco, and we’re looking for an Event Specialist to help make sure Plaid continues to be an awesome place to work. This role is responsible for coordinating internal events under the direction of the Internal Events Lead. The role will work with internal clients to flawlessly execute events and ensure client expectations are met. The role will manage internal events from start to finish, which includes: sourcing venues, caterers, and production vendors; accurately forecast needs and manage event budgets for materials, catering, venues, and other event production needs; maintaining event registration lists and attendee communication; route invoices and record payments accurately into budget trackers; coordinating on-site vendors; ensure clients’ needs are met throughout the entire event lifecycle. What excites you Helping define and maintain company culturePlanning small to medium sized internal events and offsitesDeveloping and executing integrated plan and logistics for each event, from initial planning to on-site event management and post event follow upNegotiating contracts and managing suppliers including hotels, off-site venues, caterers and othersMaintaining accuracy and accountability of event budgets, managing final billing and reconciliation and evaluating results against goalsDelivering wrap-up reports and generating learnings for improvementDemonstrating a strong ability to adapt to changing environments and prioritizing tasksEffectively communicating to employees and managementDeveloping a playbook for executing events that can be used by onsite staff and internal teamsBeing resourceful and finding a way to make things happenBeing flexible with quick approaches to event challenges What excites us At least 3 years of experience in Event Coordination / Management at a growing companyBA/BS degreeHighly organized and a natural project managerResourcefulness and the ability to think on your feetProven track record of being proactive and anticipating the needs of othersEmotional intelligence and strong communication skillsAbility to prioritize and meet deadlines in a fast paced environmentAbility to manage and supervise onsite
Plaid London, UK
Nov 07, 2019
At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe and Coinbase to Fortune 500 enterprises like American Express and PayPal. Founded in 2012, Plaid has raised $300M of capital from major venture capital firms such as Kleiner Perkins, Andreessen Horowitz, Index, Spark and NEA, as well as global financial institutions such as Goldman Sachs and Citi. But we’re just getting started. Plaid is inherently a global business with a global mission -- you'll be the one helping us achieve this vision by building out best in class teams across Europe. As the first recruiting hire in Europe, you will have wide-ranging responsibility including owning full-cycle recruiting from sourcing to close, developing hiring strategies, and leading first-in-kind searches, all whilst delivering an amazing candidate experience.  What you’ll do Lead the full-cycle recruiting for Plaid’s European G&A and technical roles from sourcing to closePartner closely with hiring managers in both Europe and the US to scale the sales, marketing, growth, business development, product and technical teamsWork with our existing team to build processes and implement best practices for hiring top talentKeep our hiring bar high and be a talent consultant to hiring managersHelp us improve and scale the candidate experience What excites us 7+ years experience in a full-cycle recruiting roleExperience working in a high-growth, rapidly changing environmentExcitement to work at a startup and to build and iterate on existing processesDesire to build your knowledge of our products and the fintech industryStrong communicator across all levels and verticals of the organizationA high level of ownership, confidentiality, and attention to detail
Plaid New York, NY, USA
Nov 07, 2019
Plaid was originally started by engineers seeking to empower developers democratizing financial services. We’re still true to those roots as a technology-focused company. Across our team, we value a product-oriented mindset and a passion for building clean and scalable code. We focus on creating the best possible environment to build amazing products. We limit meetings, rely on asynchronous communication, and consistently host company-wide hackathons to promote cross-team collaboration and to grow our engineering chops. Plaid’s infrastructure handles millions of requests per day, and we pride ourselves on maintaining a robust API. As an Infrastructure Engineer, you will build and scale the foundations for production engineering, developer operations, and deployments. You will also work hand-in-hand with the product teams to help ship features. You will be responsible for keeping the ship sailing smoothly, and your creations will serve as the bedrock for products serving millions of users. What excites you Working with various engineering teams to achieve common goalsBuilding efficient engineering frameworks and processes for quickly iterating and launching products into productionDoing a little bit of everything across our entire stack and across teams to ensure the success of Plaid and our customers What excites us Experience in infrastructure engineering or devopsExperience with Bash, Go and/or PythonExperience in managing production environments and databasesExperience with Kubernetes, Terraform, and AnsibleAbility to juggle day-to-day tasks and long term projectsBachelor's degree or equivalent work experience in Computer Science, Engineering, or a closely related field
Plaid San Francisco, CA, USA
Nov 07, 2019
As the Head of Global Support, you'll lead the team that helps customers build the next generation of financial services applications and ensure they have an incredible experience with Plaid. Successful candidates will have a strong management background leading teams of over and ten and preferably managing managers. Previous background in leading strong technical and product-focused teams is a plus. What You'll Do Become an expert on the Plaid platformLead a team of 30+ product support specialists and product support engineersServe as the voice of the customer and work with cross-functional partners to improve the health of our productsIdentify and recommend improvements to our internal support tools and drive scalable solutions to support our growing customer baseContribute to the Plaid Help Center by creating articles to help troubleshoot common questions and issuesIdentify and recommend process improvements to deliver the highest level of customer satisfactionApply your expertise in quantitative and data analysis and to identify key trends and issues What Excites Us 10+ years leading high output and mission-critical teams at a high growth companyExperience in a high intensity and high-stress environmentKnowledge of web services, APIs, and other developer services is preferredExperience setting quarterly and annual goals for cross-functional teamsAnalytical and data-oriented approach to problem-solvingImpeccable written and oral communication skillsBA/BS degree from a top tier schoolCustomer-first attitude with a strong sense of empathy
Plaid New York, NY, USA
Nov 07, 2019
Every day, Plaid helps thousands of developers build a better financial future. You'll be responsible for defining the products that enable Plaid and our customers to shape the future of financial services. You'll work with our customers, partners, and end users to understand their needs, prioritize efforts, and deliver the best possible outcomes. You'll partner with teams across Plaid, especially closely with Engineering and Design, in order to do so. What excites us: A track record of running through walls to deliver resultsA superlative ability to bring clarity and focus to complex and ambiguous situations5-10 years of total professional experienceEntrepreneurship, startup, management consulting, or private equity experience a plus
Plaid Amsterdam, Netherlands
Nov 06, 2019
At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe and Coinbase to Fortune 500 enterprises like American Express and PayPal. Founded in 2012, Plaid has raised $300M of capital from major venture capital firms such as Kleiner Perkins, Andreessen Horowitz, Index, Spark and NEA, as well as global financial institutions such as Goldman Sachs and Citi. But we’re just getting started. Plaid is inherently a global business with a global mission -- you'll be the one helping us achieve this vision by building out best in class teams across Europe. As the first Product hire in Europe, you will have wide-ranging responsibility including for defining the products that enable Plaid and our customers to shape the future of financial services. You'll work with our customers, partners, and end users to understand their needs, prioritize efforts, and deliver the best possible outcomes. You'll partner with teams across Plaid, especially with Engineering and Design, in order to do so. What excites us: Someone who has taken a product from conception to launchExperience working in fast-growth businesses, particularly in tech or finance. An expert in the European fintech and financial services market.. Someone who is multilingual and enjoys doing product exploration across markets.Experience working with distributed teams and the ability to grow and develop your team across Europe.Someone who loves to be collaborative.7-10 years of total professional experience.A track record of running through walls to deliver results.A superlative ability to bring clarity and focus to complex and ambiguous situations. What excites you: Plaid’s mission and our ability to enable innovation within financial servicesNavigating ambiguity to push the business towards opportunitiesGetting ahead of issues before they become problemsIdeas and creativity: where can we add value? What products should we build? Hard work and the ability to influence and drive material impact on a businessHiring and building high-performing teams
Plaid San Francisco, CA, USA
Nov 06, 2019
We're convinced that the way consumers interact with their finances will drastically improve in the next few years, and we believe that customers building on Plaid’s technology will be the ones to lead that change. As Plaid grows, we need designers who can take the foundations of our design system, Threads, and build it out to work flexibly across different audiences, geographies, and media. As a designer at Plaid, you’ll be focused on how we build Threads as a technical platform that can be used by designers and front-end engineers across the company.   Psst, learn more about how we created our design system . What excites you Thinking strategically about how a design system can scale across operating systems, platforms, and geographiesThinking systematically about how to build and maintain a library of beautiful, intuitive components and patternsThinking creatively about ways that design systems and tooling can be more efficient and effectiveObsessing over the details, not just in how things look but how well they hold up to different constraintsIdentifying research opportunities to assess user needs and the quantifiable value of the design systemWriting documentation and design system guidance for both designers and engineersWorking collaboratively to drive system adoption across design, product, and engineering teamsSeeking feedback early and oftenBeing part of a growing, world-class design team  What excites us At least 4-6 years' experience as a systems designer (or, a product or production designer focused on systems tooling) A diverse portfolio including interaction and systems design workProven experience helping front-end engineers and designers adopt design systemsExcellent communication and writing skillsProficiency in web development languages (HTML, CSS, JavaScript) is not required, but a strong plus
Plaid San Francisco, CA, USA
Nov 06, 2019
At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe and Coinbase to Fortune 500 enterprises like American Express and PayPal. Founded in 2012, Plaid has raised $300M of capital from prominent Silicon Valley investors including Mary Meeker, Andreessen Horowitz, Index Ventures, and Spark Capital, as well as global financial institutions such as Goldman Sachs and Citi. But we’re just getting started. The General Counsel will be responsible for building and empowering our Legal team, setting legal strategy, overseeing key deals and relationships, and serving as a partner to the rest of the company. Plaid has a complex legal function, and your purview will span across product, regulatory, commercial, international expansions, privacy, corporate, IP, employment, policy, and compliance. And beyond just the legal function, we’re looking for a business partner who will have input and influence across the company, and who will serve as a key member of Plaid’s leadership team.  What excites you Build, lead, and manage a high-performing Legal team that aligns with the needs of a rapidly growing, global organization. Likewise, grow and empower an outcomes-oriented Compliance function to match the scale of our business. Oversee and help develop our legal strategy for a wide variety of product, regulatory, and commercial opportunities. Advise our leadership, product, revenue, and other teams, and help us understand when to take risks, how to mitigate them, and when to avoid them. Bring your deep experience and product knowledge to bear to give appropriate recommendations based on the context. Interface with our key partners (including customers, partners, banks, and regulators) to advise on regulatory and privacy-related issues. Collaborate with our policy team to help build and manage our policy and regulatory relationships.  What excites us Passionate individual who believes in Plaid’s mission and the positive impact that a consumer-centric financial system can have on the world. 15+ years of relevant legal experience, ideally gained at a well-regarded law firm followed by senior in-house roles at late-stage technology companies; General Counsel experience is preferred.Proven experience building and leading teams in high-growth environments. A strong track record of positive outcomes for those you have hired + managed in the past. Background working in a regulated industry, and the ability to quickly learn the nuances of financial services regulation. Specific financial services experience is preferred but not required. Excellent communication and project management skills, and the ability to work under tight deadlines, sometimes beyond normal working hours. Shipping-oriented mindset, focused on achieving results quickly. 
Plaid San Francisco, CA, USA
Nov 06, 2019
At Plaid, our mission is to empower innovators by delivering access to the financial system. Hundreds of companies such as Acorns, Stripe, and Venmo, and a growing number of Fortune 50 companies choose Plaid to deliver a best-in-class experience to integrate with banks and the financial system so that they can create the next generation of applications. But we’re just getting started. We are looking for an experienced and inspiring learning and development professional to make building a career at Plaid an exciting journey for our employees and a key differentiator in our talent brand.  What Excites You Own all aspects of learning and development to ensure we are identifying and cultivating the mindsets, behaviors and skills needed for success Own content, scope, sequence and delivery of Manager training, Leadership development, IC skills, and Product Education Design and implement an exciting, engaging, and individualized skill development and career pathing experience for our employees Partner effectively with our People Operations and People Systems and Analytics team to implement an LXP What Excites Us 5+ years experience in Learning and Development at a global tech companyPassion for building an engaging and innovative learning experience Expertise in a variety of assessment methodologies Impeccable communication skills; able to converse with academics and employees alike Bachelor’s Degree requiredMasters in Organizational Psychology or Development preferred
Plaid San Francisco, CA, USA
Nov 06, 2019
Contractor
We’re all designers at Plaid. We are a multi-disciplinary team who collaborate closely with each other and with engineering, marketing, and product management to create innovative, usable, great-looking products that people love to use.    Our team of generalists is looking for our first hire in User Research Operations to help grow our research practice within the Design team here at Plaid. We need someone to help reveal what users need from our products by working with our User Researchers to help build systems that empower research at scale for all teams. Like all of our research roles within the Design team, you’ll collaborate with your fellow designers and cross-functional domain experts to constantly refine the Plaid design language and create innovative, great-looking products that people love to use. What excites you: Collaborating to define key concepts and questions to help establish which research methods are the most appropriate Assessing and managing the use of outside vendors/tools when needed to supplement internal resourcesIdentifying and recruiting participants for all phases of the participant recruitment lifecycleManaging the operations of our research team including scheduling and location/facility selectionEstablishing systems and processes to help research and design scale Thriving in a rapid pace and highly collaborative environment What excites us: Excellent communication, writing, and negotiation skillsStrong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the design process (Qualitative and Quantitative)Operational experience including program and project management, logistical coordination, vendor management and managing budget/incentive best practicesExperience establishing and leading processes that maximize participant effectiveness and impactFamiliarity with common UX research tools (e.g. Qualtrics, User Interviews, Lookback, Dscout, etc.)Bonus points for experience carrying out and moderating research studies
Plaid San Francisco, CA, USA
Nov 06, 2019
At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe, Coinbase and Robinhood to Fortune 500 enterprises like American Express and PayPal. Founded in 2012, Plaid has raised $300M of capital from major venture capital firms such as Kleiner Perkins, Andreessen Horowitz, Index, Spark and NEA, as well as global financial institutions such as Goldman Sachs and Citi. But we’re just getting started. Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech actually are. To that end, hundreds of companies such as Robinhood, Acorns, Stripe, and Venmo and a growing number of Fortune 50 companies choose Plaid to deliver a best-in-class experience to integrate with banks and the financial system so that they can create the next generation of applications. Plaid has built integrations allowing access to all of the financial data you need through a single point of integration. But we’re far from done. We’re looking for a proven sales leader, who will report to the Head of Sales, who has experience in managing a team of Account Executives who are tasked with generating growth across key client segments for Plaid’s suite of financial tools. You’ll play a key role as you build and lead this highly visible, motivated team that generates revenues and achieves individual, team and organizational quotas. What excites you Recruiting, hiring, and developing a world-class sales team to support the revenue targets for the businessBuilding and executing on pipeline with new clients and partners to run the end-to-end sales processWorking in a high-pace, cross-functional environment that is different every dayDelivering world-class results, while continuously challenging yourself and your team to be more ambitiousWorking with other sales leadership and vertical leads to set direction for your team, sales, and Plaid as a whole What excites us 4+ years of experience building and leading high-performing sales teams with a proven track record of success in a similar enterprise environment5+ years of quota carrying technology sales experience as an individual contributorExcitement for recruiting and a thoughtful approach to team planning and developmentA strong track record of negotiating, structuring and executing complex sales agreementsInterest in financial services products and a desire to create strategic relationships that help our customers succeedStrong ability to articulate contractual, technical, and financial value points to customers, including executive leadersOutstanding communication and presentation skills with experience managing the sales cycle from business champion to the C-level executivesExcitement to work in a high-growth environment and to help build processes and tools as needed
Plaid San Francisco, CA, USA
Nov 06, 2019
At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe and Coinbase to Fortune 500 enterprises like American Express and PayPal. Founded in 2012, Plaid has raised $300M of capital from major venture capital firms such as Kleiner Perkins, Andreessen Horowitz, Index, Spark and NEA, as well as global financial institutions such as Goldman Sachs and Citi. But we’re just getting started. Plaid's ability to maintain consistent and reliable integrations with financial institutions is a core part of our value proposition, and financial institutions are increasingly becoming customers of Plaid. As a BD associate you will work closely with Plaid's FI partners on both fronts: building strategic relationships that ensure high-quality integrations and helping position Plaid as a leading technology provider in commercial conversations. You will support Plaid and the BD team’s broader strategic priorities. This often manifests itself in the form of special projects including sourcing and developing key strategic partnerships, managing product pilots with FI partners, helping evaluate new opportunities and markets, etc. Comfortability working collaboratively with cross-functional internal stakeholders (e.g. product, engineering, marketing, finance, compliance, etc.) to drive alignment and results is a requirement. In addition to building an understanding of the technical aspects of Plaids products, you will need to build a deep understanding of Plaid’s position within the ecosystem and how we work with FIs, other fin techs, and consumers. What excites you Developing a deep understanding of the fintech landscape and digital capabilities within Financial Institutions (FIs)Working with internal Product and Engineering teams as well as technical counterparts at banks to address high priority issues and develop new and market leading solutionsDeveloping dashboards and delivering insights across the team Growing into increasing responsibilities on the BD team What excites us Undergrad degree with 2+ years work experienceTechnical and product affinity is a must – if you’re interested, get started by exploring the Plaid API Ability to use structured thought process to dissect issues and develop solutions, including through use of data analytics toolsAbility to communicate well to a variety of technical, product, and executive teamsEagerness to roll up your sleeves, humility, strong collaboration skills, and a positive can-do attitudeFinancial services, consulting or banking experience is a plusThis role is based in San Francisco, with ~25% travel
Plaid San Francisco, CA, USA
Nov 06, 2019
At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe, Coinbase and Acorns to Fortune 500 enterprises like American Express, PayPal, JP Morgan Chase and Wells Fargo. Founded in 2012, Plaid has raised $300M of capital from major venture capital firms such as Kleiner Perkins, Andreessen Horowitz, Index, Spark and NEA, as well global financial institutions such as Goldman Sachs and Citi. But we’re just getting started. The Growth team at Plaid combines deep technical, product, and industry knowledge to help our customers build and scale amazing applications. We believe that the way consumers and businesses interact with their finances will drastically improve in the next few years. Plaid is looking for an experienced customer-facing leader to manage and grow a team of enterprise account managers who partner with some of the largest names in fintech and financial services. As a member of the Growth leadership team, you’ll play a key role in defining the enterprise Growth strategy, cultivating relationships with key executive stakeholders across Plaid’s largest customers, and executing on expansion opportunities that drive meaningful revenue growth for the company. What you'll do Recruiting, hiring, and developing a world-class team of enterprise account managers to grow our business with Plaid’s largest customersWorking in a fast-paced, cross-functional environment that is different every dayDelivering world-class results, while continuously challenging yourself and your team to be more ambitiousNavigating complicated and sometimes contentious conversations towards win-win outcomes with our customersWorking with other Growth leadership to set the direction for your team, Growth, and Plaid as a wholePlaid’s mission and our ability to enable innovation within financial services What excites us Strong relationship skills, high EQ, and a long term, partnership-oriented mindsetDemonstrated ability to communicate, present and influence credibly and effectively at all levels4+ years of experience managing and growing a team of top performing contributors8+ years of customer-facing experience working with large, complex organizationsExtensive experience, and a background in financial services is a strong plusExcitement to work in a high-growth environment and to help build processes and tools as needed