Flexport

  • Amsterdam, NL
Flexport Hong Kong Island, HK
Aug 17, 2019
We are reinventing global trade. Flexport is a platform for global trade. We are a licensed freight forwarder and customs brokerage built around a modern technology stack. We help some of the world's fastest-growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet. Started in 2013, we've now raised $1.3B from investors including DST, Peter Thiel of Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, and more. Our Finance Team supports and collaborates as a strategic partner to clients, partners and all internal departments. The company transacts around the world with an on-the-ground operations teams in San Francisco, New York, Los Angeles, Atlanta, Chicago, China, Hong Kong, and Amsterdam. With thousands of shipments in motion over the globe, we need a highly-motivated FP&A Manager. As a member of the broader FP&A team, you will be a crucial part of decision-making in areas such as planning, resourcing, measuring success, approving investments, and more. You’ll get substantial senior leadership exposure, focus on the highest priority business issues, and be plugged into every facet of the business. What you’ll do: Assist in Flexport's income statement and cash forecasting, budgeting, and executive reporting Drive insightful analyses to determine opportunities within reported financial data. Also includes developing key financial dashboards Conduct advanced analytics and develop new processes and tools to deliver impactful and actionable insights that drive decision making Engage and collaborate with other groups across Finance and beyond on ad hoc projects and modelling Coach, mentor, and develop team members   What you’ll bring: 5+ years of finance experience preferably at a leading technology company, investment bank, or consulting firm A strong understanding of GAAP financials An undergraduate degree in finance, economics or a quantitative discipline Demonstrated excellence in business analytics and tools. Advanced Excel skills essential and knowledge of data systems, SQL, or other data languages preferred An ability to sweat the details and maintain a high level of integrity in your work A self-starter mindset enthusiastically driving projects    
Flexport San Francisco, CA, USA
Aug 17, 2019
Data Infrastructure Engineer We are reinventing global trade. Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $300M from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members. We're looking for a Data Infrastructure Engineer to help build complex machine learning pipelines and systems for key data products. The machine learning team works both cross-functionally, as well as on specific verticals and groups within Flexport. We are spearheading projects that are both technically at the cutting edge, and also have the potential to critically impact the company’s mission and goals. What you’ll do: You will architect and design the infrastructure that will be used to deploy machine learning model training and serving in production. You will select the key tools and systems that will be used to build out the infrastructure. You will build systems that can both support batch training of complex machine learning models, as well as fast real-time training of lighter-weight algorithms. You will build out integrations with various systems within Flexport for ingesting data in various unstructured formats and build powerful and flexible libraries for cleaning the data. You will build serving systems that can host and serve a variety of machine learning models in a low-latency, scalable and efficient way. What you’ll need: You have a BS or higher degree in Computer Science, Electrical Engineering or related areas. You have a strong background in operating systems, distributed systems, large scale software engineering. You have excellent programming skills in C++, Java, Scala, Rust, Python or other major programming languages. You have experience building large scale, low-latency distributed systems using open source tools. Experience building machine learning production systems at scale is a plus. You are able to communicate effectively, work cross-functionally and provide technical leadership. Where you’ll work: Our flagship office is on Market Street. We’re dog-friendly. We do a lot of 1:1s at the beautiful Yerba Buena Gardens and, as a truly global company, we don’t let geography slow us down. We rotate hack-a-thons and move Flexporters all around the world. Investing your time with Flexport means having immediate impact, all over the world. You’re empowered to do what’s best for everyone and trusted to make the right decisions when and where you need them. Join our collective of entrepreneurs and improve the world’s experience in global trade. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Aug 17, 2019
The opportunity: Flexport’s Security team is seeking a Head of Information Security Operations (SecOps) to help Flexport establish itself as the most trusted company in the global trade ecosystem.  As the Head of Security Operations, you will be accountable for security operations monitoring and incident response enterprise-wide including all product offerings and extending to the corporate infrastructure. This is a unique leadership opportunity to drive SecOps with a dual focus on our product offerings and the corporate infrastructure with autonomy to get things done.  This role will be a critical influencer to help drive the overall company information security assurance strategy. You will: Build and architect a security operations function that covers both SaaS product and corporate assets. Develops and maintains an security incident response program that includes incident detection, analysis, containment, eradication, recovery and forensic artifacts required for additional investigations Develops and maintains an insider threat/intelligence program and creates strong action behind the intelligence gathered. Directs security automation and continuous monitoring efforts to include continuous assessment of all operating environments and the corresponding analysis and reporting Partner closely with the Infrastructure, Engineering, Product teams to maintain the operating risk posture and mitigate risks outside of established thresholds. Administer security technology controls (WaF, DDoS, Secrets management, anti-malware, forensics, IDS, DLP) across SaaS platform and Corporate IT service environments Responsible for the consolidated visibility of all security technology data outputs, the daily “watch” of the environment, and developing/integrating all operational security processes, and responding to all security incidents. Design and architect Identity and Access Management (IAM) solutions for the enterprise. Drive security automation around security operations to achieve maximum efficiency. Hire, Mentor, and guide a team of skilled and enthusiastic security professionals. Development of detailed Security metrics and reporting for executive management. You should have: Strong interpersonal and communications skills 10+ years of security experience and 5+ years leading and managing teams in a fast-paced environment. Experience with SIEM and security orchestration technologies. Experience with cloud infrastructure and container technologies Experience with endpoint and network protection technologies. Excellence in problem-solving, strategic thinking, and collaboration with cross-functional teams. Experience managing security in DevOps and SaaS environments. Experience with AWS and best practices for monitoring an IaaS environment Experience with incident response including data forensics and legal holds Familiarity and experience with standards and compliance frameworks ISO, SANS, OWASP, NIST, SSAE SOC, ITIL, etc. Ability to weigh several, often conflicting constraints and make rapid decisions in a dynamic and quickly-growing company   About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport Amsterdam, NL
Aug 16, 2019
Build the programs to help Flexport grow Our team works cross functionally with our partners in IT Operations Engineering, Security, People Ops, and other teams to coordinate work, handle ticket escalations and resolve issues.  The Opportunity: Flexport is looking for an IT Support Engineer who is passionate about providing an amazing customer experience, while delivering outstanding technical support. Our team works cross functionally with our partners in IT Operations Engineering, Security, People Ops and other teams to coordinate work, handle ticket escalations and resolve issues. We onboard new employees, provision new hardware, provide hands-on support and adhere to security standards for all Flexport employees globally. Ultimately we are responsible for supporting Flexport around the world, in over 12 offices in 6 different countries. You will: You will be a customer service and support evangelist, assisting our customers via in person walk-up, support ticket, email, or chat as needed. You will work closely with IT staff to maintain IT support documentation, manage multiple IT queues and help to handle ticket escalations from our global IT Support team. You love building relationships with customers, business partners and IT team members alike. You are passionate about IT end user support, have an excellent background in Mac software and hardware troubleshooting and are hungry to learn and grow in an Enterprise IT environment. Provide support at our IT Help Desk during business hours Perform hardware repairs, upgrades and migrations Resolve problems in a timely manner or escalate on behalf of customers to senior technical staff Provide support to our executive staff and senior leadership Travel to support our distributed offices and locations  Support endpoint security standards (antivirus/firewall/patching/two-factor authentication) Handle system access and maintain user accounts, passwords, data integrity & security Assist with the on-boarding process, prepping and deploying systems, while leading our new hire orientation  Manage the asset life cycle process, maintaining hardware inventory, accurate cycle counts, and decommissioning processes  Support our Global Office Expansion team, staging hardware and working with vendors to deliver goods Help to evaluate hardware and software solutions and participate in IT projects   You Should Have: Minimum 2 years experience in IT Support in a professional environment Experience using and managing ticket-based enterprise workflow management systems, particularly JIRA and other Atlassian products. Strong customer service, problem solving and teamwork abilities Outstanding communication and interpersonal skills Extensive Technical knowledge of MacOS, 10.12.x, 10.13.x, 10.14.x, iOS and Android Advanced knowledge of Windows 10 Network fundamentals (laptop connectivity, VPN, printing) Experience administering GSuite for Enterprise (Gmail, GCal, GDocs, etc) Experience with video conferencing solutions and support (Zoom) Experience with VOIP systems (Dialpad) Ability to participate in an on-call rotation that includes after hours and weekend support Willingness to travel to Flexport offices around the world  Some heavy lifting required Written and verbal fluency in English What Can Help: Apple Certified Macintosh Technician (ACMT) Experience with Windows, Linux and virtual machines. Ability to support and assist employees using AV systems, both on-site and remote LDAP,  Active Directory, and Okta experience Atlassian administration experience (Jira, Confluence, etc) Experience in endpoint management frameworks (JAMF, Munki, MDM, Chef, Chocolatey) About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.    
Flexport Amsterdam, NL
Aug 16, 2019
We are reinventing global trade. The Opportunity:  Our Finance and Accounting Team supports and collaborates as a strategic partner to clients, partners and all internal departments.  The company transacts with partners around the world with an on-the-ground operations teams in San Francisco, Chicago, New York, Atlanta, China, Hong Kong, and Amsterdam.  With thousands of shipments in motion over the global, we need a highly motivated Finance Director for the Europe region. You will be a crucial part of decision-making and provide leadership for the Europe region on areas relating to tax, financial reporting, accounting and expansion. You will be an integral part of the leadership team and help navigate the complexities of building an international accounting and finance team. You will: Lead and manage the financial planning and analysis functions for Europe region While the in-market accounting, tax and compliance teams will be reporting to the Controller in US headquarters, the Head of Finance Europe will provide site leadership to these teams as the dotted line manager Provide finance partnership to the Europe General Manager to formulate strategic and long range business planning to build sustainable growth in Europe as well as to drive daily business forward Manage budgeting and financial forecasting for Europe region Build analytical capabilities of the FP&A team to provide analysis on financial KPI, business performance, financial modeling and build business case Work closely with all local management teams, providing insight, advising business decisions and support through data and financial analysis You should have: Bachelor’s degree in Accounting, Finance or related field; CPA / ACCA qualified 8+ years in sr. finance positions in multi-national company with solid track records in building FP&A team on a regional level Strong business acumen with strategic thinking mindset Experience in working with multi-markets in Europe Excellent communication, listening and influencing skills Strong command of written and spoken English Translation of analytical results into insight and recommending actions to the Executive team About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. Read about three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Listen to our Ryan, our CEO explain what freight forwarding is and why improving global trade can help to connect the world and break down economic barriers in this Fast Company Freethink Original Series video. We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport New York, NY
Aug 16, 2019
We are reinventing global trade. Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $300M from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members. As the Talent Sourcer, you’ll use your sourcing skills to develop a rich, diverse candidate pool of passive talent to improve hiring speed and quality. Our team values candor, long-term thinking, and teamwork. We have an integrated recruiting approach and, as a dedicated sourcer, you’ll be a force multiplier for its execution. Our Global Recruiting team is expanding rapidly and will provide many opportunities for ownership and development. What you'll do: Source passive talent for Flexport roles; Develop an understanding of Flexport’s products, technology, market position, and employer value proposition to successfully identify and engage passive talent; Work hand-in-hand with recruiting partners and hiring leaders to devise and execute sourcing plans; Create sourcing best practices for employee referral, event, and industry hiring; Regularly over-communicate information such as candidate pipelines, recruiting funnel metrics, and performance data to internal stakeholders; Build Flexport’s recruiting brand from the ground up. What you’ll need: BA/BS degree; 1+ year experience sourcing preferably at a search firm; Excellent written and oral communication skills, with a penchant for data; Basic awareness of modern software development tools and tech stacks; A strong desire to build an organization, have fun, grow, and succeed!  
Flexport Shenzhen, Guangdong, China
Aug 16, 2019
Build the Asia Trucking Operations to help Flexport grow The opportunity: Flexport is experiencing massive growth with 1,000+ Flexporters across 14 global offices and warehouses. And we’re getting started to build our strong Asia trucking team. The trucking team is focused on building the networks and operations - from strategy to execution - to support and fuel our exciting growth plans. As our trucking operations associate, you’ll join an amazing and energized team, working alongside our trucking partners, trucking procurement team, warehouse team, as well as squad team as key stakeholders, to manage our trucking performance excellence and optimize operational processes. You will: Trucking operations: Support squad and ocean freight operations team for trucking-related issues; The main contact point of origin trucking if the squad need any support or operation questions; Allocation execution, ensure the right trucking resources fulfillment in the day to day operations; LCL, Air trucking planning and milk run route planning DO creation for LCL (warehouse - warehouse) and  drayage from warehouse to terminals Support sales team/squad for any shippers/new customers on-boarding if they have any trucking or customs related inquire; SOP review and optimization with squad/ocean freight operations team as well as trucking partners; Trucking partner management, including action items updating speed, doc uploading performance management, etc. Conduct trucking operations review meeting with truckers on a timely basis Reporting and periscope dashboard management Exceptions handling to make sure smooth operation Product support: Work with trucking partners to diagnose origin trucking process with continual improvement Work with product team to support origin trucking app design You should have: 2 years of prior work experience and a BA/BS Degree (trucking industry experience would be great but not required); A strong desire and a curiosity to learn all there is to know about the transportation industry; Excellent communication, interpersonal, and organizational skills; The ability to build and maintain relationships; An obsession with client happiness. You succeed when they succeed; Analytical thinking and willing to go to details; Employee Applicant Requirements Employees need to be in their current role for at least 12 months and in good performance standing before they can be considered for a new role. Please talk with your current manager before applying to this role. Be prepared to share the following information; Goals for taking on the new role; Any success drivers you feel are relevant; and Why you’ll add value to the team on day one. Internal Opportunity Principles: We empower our employees to find career opportunities by creating transparency for all open roles and making decisions in a fair and timely way. We play the long game and are dedicated to providing opportunities at the right time in the business cycle to make sure our customer’s experience is protected. All squad positions will remain in place during peak season of September-December. Flexport employees are our most valuable asset and should have a positive experience when being considered for an internal opportunity. We will adjust your compensation to align it with the salary range for that role and local market. We will offer relocation assistance if you relocate to another office. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport New York, NY, USA
Aug 12, 2019
Build the Operations team to help Flexport grow! The Opportunity:  Our Ocean Freight Operations, FCL Operations Team is essential to winning new business, supporting all current business, and building out the future of Flexport’s ocean services.  As an Ocean Freight Data Operations Associate, you’ll be an integral part of helping achieve Flexport’s growth goals.   We’re looking for someone who is ready to support the New Way Forward in client-centric customer service. You will need to have a passion for ocean freight and the ability to work with parties across different parts of the organization. You will: Be responsible for providing high-quality data from our ocean carrier partners to our operations and customs teams; Assist in the development and implementation of strategies to drive operational excellence, process improvements and automation to drive stakeholder satisfaction; Be the first point of contact for our ocean carrier and our customer-facing teams; Troubleshoot ocean freight operational issues on U.S. imports; Complete special projects to support the teams serving our clients and partners You should have: BA/BS degree with a strong track record of success 1-3 years of experience in operations, customer service or, a supply-chain role Excellent communication, interpersonal, and organizational skills Ability to thrive in a non-structured environment Next-level attention to detail Courage to challenge the status quo when logic and reason require it. See something broken? Fix it! The intellectual horsepower to become an expert on international trade in a matter of weeks A mastery of digital communication. You keep the inbox at zero and never leave a message unread! About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport New York, NY
Aug 12, 2019
The opportunity: Flexport is experiencing massive growth with 1,000+ Flexporters across 14 global offices and warehouses. And we’re just getting started. As a Pricing Manager, you’ll join a team of pricing experts whose mission is to configure and launch brilliant new product and service offerings.  You’ll launch new offerings via our Marketplace platform, while at the same time partnering with Supply and Demand teams to deliver the best solutions for our customers. The Pricing Team owns and operates the platform that enables Flexport to design, test, and execute intelligent pricing for our vast array of service offerings. Successful team members can think in algorithms but communicate with anyone. We own Flexport’s pricing models and work across many groups within Flexport including Engineering & Product, Procurement, Sales, Operations, Finance, and Business Operations. You will: Design, build, and package innovative offerings by matching customer requirements with Flexport products and services   Provide pricing and customer offerings to sales and operations globally Manage responses for large client proposals & analyze margin, revenue expectations Track & measure key results & pricing trends on rate proposals to clients You should have: Minimum of 5 years of experience in Pricing, Forwarding, Logistics, Supply Chain or related fields Experience creating and managing all aspects of RFPs Strong project management skills, managing the following effectively: project timelines, deliverables, budget, team accountability, status updates amongst partners and key stakeholders, and event objectives Exceptional organizational, prioritization and planning skills and fanatical levels of attention to detail and event improvement in a fast-paced, constantly evolving environment Proficient in MS Office or Google apps About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation
Flexport San Francisco, CA
Aug 12, 2019
A place to do your best work The opportunity: Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $1.3B from investors that include the SoftBank Vision Fund, Founders Fund, Google Ventures and Y Combinator. With offices and infrastructure on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with passionate and resourceful team members. We are looking for an experienced leader to help us build and scale our sales and account management functions. In this role, you will be designing and implementing core go-to-market initiatives that support our global revenue-generating teams. You will provide structure and process that drives efficiency and growth. You will: Own the design and implementation of Flexport’s most critical go-to-market processes and initiatives. Sample initiatives to design, test, and implement include: a well-defined  customer trial process; the optimal account coverage model; lead assignment model for scale; churn mitigation process. Build a high-functioning NPS program and process Build high-functioning sales support team Develop and own Rules of Engagement for sales and account management functions You should have: A strong work ethic and ability to navigate and thrive in fast-changing work environments. You are a self starter. 6+ years experience in operational roles, or related experience in management consulting. Experience working with sales and account management teams is a plus. Strong problem-solving skills. Ability to break down complex problems into the key levers that need to be fixed. Proven project management skills, with success owning complicated cross-functional programs and projects to timelines and budgets. Collaborative approach to getting things done; ability to work cross-functionally and align stakeholders around common goals. Executive-level presence with excellent written and verbal communication skills at all levels in the organization. About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent  $1B investment from SoftBank Vision Fund  in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from  diverse backgrounds and experiences  together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can  help connect the world and break down economic barriers. We know this industry is complex. That’s why we invest in education starting day one with  Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport Amsterdam, NL
Aug 11, 2019
Help Flexport fix the user experience in Global Trade. The context: We're looking to expand our European Teams all across Europe (Amsterdam, Hamburg, Copenhagen and counting) with driven and intellectually curious individuals. Depending on your skills and aspirations, we’d love for you to start and grow in one of our departments. The role you will take is the first step in a career path in our broader Global Operations Team. To ensure that we give you a full picture of what our jobs and are culture are, we organize a recruiting morning on the 3rd of July . If you're interested, please apply and a Recruiter will contact you for a first phone conversation. We are looking forward to getting to know you!  About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. Read about three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport Amsterdam, NL
Aug 11, 2019
Help Flexport fix the user experience in global trade The opportunity: We're looking for a Warehouse Operations Associate to help build our European Ground Network. This individual will coordinate all Air, LCL, Transload, Trucking and Warehouse activities in Europe and help drive efficiencies, and continually look for ways to improve operations in the Northern European market, all while being a member of the Global Warehousing Team.   You will: - You will be responsible for day-to-day operations in our network and coordinate seamlessly with other Flexport teams, Customs and our subcontractors to ensure shipments meet client cargo standards and turnaround times - You will help build and implement operational infrastructure and procedures, while developing Flexport processes and systems - You will develop and track KPIs of our subcontractors in order to inform areas of opportunity and operator performance management - You will act as a consultant to global operations teams on all aspects of warehousing - You will continuously identify and execute on improvement opportunities. You should have:  - BA/BS degree and minimum 1-2 year of experience in logistics, warehousing, freight forwarding, supply chain or consulting (airfreight or LCL knowledge is a plus) - Excitement to manage relations and create best-in-class operational structure - Hands-on, process oriented, structured thinker with strong problem solving capabilities - Strategic vision and ground floor execution - Excellent communication, interpersonal and organizational skills - An obsession with client happiness; you succeed when they succeed - Next-level attention to detail - A mastery of (internal) communication - Courage to challenge the status quo when logic and reason require it. See something broken? Fix it! - Flexible and willing to work outside office hours and occasionally weekend shifts. About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. Read about three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Aug 10, 2019
Drive Sustainability Around the World  The opportunity: Flexport's mission is to make global trade easier for everyone. This means solving complex problems on a global scale, and disrupting a multi-trillion-dollar industry that has remained stubbornly unchanged. We're looking for makers who love learning, who are passionate about collaborating, and who want to see the powerful impact of the solutions we're building. Flexport.org is a critical part of the Flexport mission. We believe that technology should help solve humanity’s most pressing challenges. Given our unique platform and services, and our position in the freight forwarding industry, we have an unparalleled opportunity and responsibility to help others around the globe. In this role, you will be responsible for founding and building out our engineering team for Flexport.org . This team will build products that leverage Flexport’s platform to make a real-world impact, such as reducing global carbon emissions, empowering nonprofits to deliver aid effectively and product donation matching. If you are passionate about using technology and data systems to realize humanitarian and environmental missions, you’ve found your home. Come prove software engineers can save the world one line of code at a time. You will: Grow out and be the face for our engineering team that helps work on some of the world’s largest problems today. Be an entrepreneur whose metrics are to create social good.   Build full stack products that power Flexport.org initiatives. Work closely with business partners and product managers to distill complex business problems into elegant technical solutions. Build and launch products rapidly and incrementally. We ship to production dozens of times per day. Geek out about shipping and logistics. You should have: 10+ years of experience writing full-stack software with 5+ years managing and growing engineering teams. Knowledge of Web technology stack. Communication experience including communicating to business audiences. Our stack: Our continuous releases are integrated with Buildkite and Github.  On the frontend, we use React for the views, fetch data with GraphQL/Relay, and test our application with Jest. On the backend, we're a Rails shop riding on AWS and Postgres RDS. Our staging server infrastructure is written in Python. Engineering Culture and Values: Check out our Key Values profile About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport Amsterdam, NL
Aug 09, 2019
Help us scale our Ocean team! The opportunity: We are looking for a new team member to support us in scaling our business and our department. You will: Build and maintain relationships with carriers in North Europe; Execute: E xport booking and documentation processes with carriers; I mport destination release processes with carriers; Work intimately with Flexport squads and Flexport software to ensure an effective end to end Europe export / import process; Work with Procurement team to improve local terms; Manage space inventory / allocation to achieve volume commitment with carriers; Inform the business process and software capability needs to exceed expectations for Flexport squads and support scaling; Contribute in solution design towards customers, working closely with Flexport squads and the Pricing team; Identify and contribute to operational excellence program to improve quality, service, efficiency and regulatory compliance; Contribute to the development and implementation of the software and system to differentiate Flexport operations from the industry; Fill the gap for the Ocean Freight Operations team as we build from zero to one and as we scale; Live and act with integrity, guided by the company values including sustaining a high bar for operational quality and service. You should have: A strong performance record of living our values; A strong sense of urgency and proactive problem solving; A desire to deliver exceptional service to our squads and to our carriers; Sea freight booking operations experience a plus; European export operations experience a plus; A strong curiosity towards learning and understanding the logistics industry; A willingness to blend industry best practice with the Flexport operations philosophy; A process oriented thinker; An obsession for delivering world class service.   About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.
Flexport Chicago, IL
Aug 07, 2019
Global problems. Global impact. The opportunity: As a Technical Recruiter, you’ll use your business acumen, full-cycle recruiting skills, and partnering capabilities to double Flexport's technology organization year over year. Our ideal candidate builds trust with engineers and data scientists effortlessly, is opinionated about recruiting programs (in a good way), and, most of all, see the immense opportunity in front of Flexport to transform the world's largest untapped industry through technology. You will: Recruit full-cycle, from source to close Partner with the wider recruiting organization (including sourcing, coordination, and programs) to accelerate quality hiring Join on the ground-floor of a small team and help build it into a world-class tech recruiting function Develop an understanding of Flexport’s products, technology, market position, and employee value proposition to successfully identify, engage, and close passive talent Drive strategic recruiting initiatives Partner with hiring managers to improve processes, execute on programs, and close candidates You should have: BA/BS degree 3+ years recruiting experience for software engineers, with minimum 1 year in-house at startups or top-tier technology companies Your own blend of strengths in sourcing, closing, technical/business acumen, process, events management, program management, and hiring manager partnering Excellent written and oral communication skills, with a penchant for data A strong desire to build an organization, have fun, grow, and succeed! About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport Hong Kong
Jul 24, 2019
Join our growing legal team The opportunity: Flexport is experiencing massive growth with 1,000+ Flexporters across 14 global offices and warehouses. And we’re just getting started. We are growing out Legal and Compliance team in Asia. As our Commercial Counsel, you will support our core business working daily with our local & global Corporate, Sales, Marketing, Finance, People, and Legal & Compliance teams to provide value-added legal advice. You will lead or support various projects with the goal of continuously mitigating legal risk. This is a great opportunity for someone with general commercial law expertise looking to join a lean team and make a lasting impact. You will: Proactively review laws and legislation in Hong Kong, PRC and other countries in Asia, and ensure the Company’s policies and SOPs are in compliance with applicable laws & regulations; Proactively provide legal advice to the business on day-to-day operations related to corporate, sales, marketing, finance/tax, and HR, etc.; Draft and review legal documents, such as G&A contracts and NDAs, etc.; File, track and audit contracts; Support the Head of Legal & Compliance, Asia and work with the legal team on key projects and initiatives. You should have: Practicing law in the areas of corporate, commercial, employment, tax, and M&A as an attorney in law firms or as an in-house counsel in well-established MNCs; Minimum 4-year PQE. China bar; Native Chinese speaker, and a strong command of English is essential; LLM/LLB/JD degree in Law;   Next-level attention to detail and follow-through; Excellent communication skills; An obsession with client happiness - you succeed when they succeed; You execute on your projects independently and on-time; Love to work as an integral part of a cross-functional & international team; See something broken? Fix it. About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jul 24, 2019
Build the platform that powers global trade The opportunity: Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $1.3B from investors that include SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members. We're looking for a Senior Technical Program Manager to help develop products that are at the forefront of reshaping the entire logistics & supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade. What you’ll do: Partner with global Engineering, Product and Business stakeholders and provide leadership to drive product development lifecycle Manage cross-team dependencies and align teams on roadmaps Drive cross-functional team planning and development activities to ensure program tasks can complete on-time and manage constraints around resources, scope and quality Build and manage program plans, Jira dashboards, measure and track programs from concept to delivery Provide transparency and communication to core team and leadership around program status, risks and change management Proactively identify and remove blockers, and manage stakeholder expectations Facilitate ongoing discussions, decision making, and conflict resolution. Determine people, process or technical solutions to address issues Identify opportunities to improve Flexport’s product delivery and scrum agile processes What you’ll need: Bachelor's degree in Computer Science/Engineering or related discipline with 10+ years of related technical program management experience Experience managing large-scale, cross-functional programs related to enterprise systems, API integrations, cloud managed services Strong in project/program planning, organization and time management Be data and metrics driven Able to manage competing priorities and help teams prioritize and focus Self-motivated and able to work independently   Excellent communication and presentation skills for engineering and product teams as well as for business and executive teams Bonus: You have worked in logistics or SaaS Mid-Market / Enterprise product Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. Engineering Culture & Values Check out our Key Values profile We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
Flexport San Francisco, CA
Jul 24, 2019
Build the platform that powers global trade The opportunity: Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $1.3B from investors that include SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members. We're looking for a Senior Technical Program Manager to help develop products that are at the forefront of reshaping the entire logistics & supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade. What you’ll do: Partner with global Engineering, Product and Business stakeholders and provide leadership to drive product development lifecycle Manage cross-team dependencies and align teams on roadmaps Drive cross-functional team planning and development activities to ensure program tasks can complete on-time and manage constraints around resources, scope and quality Build and manage program plans, Jira dashboards, measure and track programs from concept to delivery Provide transparency and communication to core team and leadership around program status, risks and change management Proactively identify and remove blockers, and manage stakeholder expectations Facilitate ongoing discussions, decision making, and conflict resolution. Determine people, process or technical solutions to address issues Identify opportunities to improve Flexport’s product delivery and scrum agile processes What you’ll need: Bachelor's degree in Computer Science/Engineering or related discipline with 10+ years of related technical program management experience Experience managing large-scale, cross-functional programs related to enterprise systems, API integrations, cloud managed services Strong in project/program planning, organization and time management Be data and metrics driven Able to manage competing priorities and help teams prioritize and focus Self-motivated and able to work independently   Excellent communication and presentation skills for engineering and product teams as well as for business and executive teams Bonus: You have worked in logistics or SaaS Mid-Market / Enterprise product Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. Engineering Culture & Values Check out our Key Values profile We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
Flexport Dallas, TX
Jul 23, 2019
Support and delight Flexport’s clients The opportunity: Flexport is experiencing massive growth with 1,000+ Flexporters across 14 global offices and warehouses. And we’re just getting started. Data and information is the foundation upon which Flexport builds its business and transforms the freight industry. Our Data Operations Team helps Flexport deliver the accuracy and insight that represent value to our clients, while working in a team to learn the business of moving freight.   Our Data Operations Associate role is the first step in a career path in our broader Global Operations Team. Our Global Operations Team empowers our clients, partners with asset owners around the world, and manages end-to-end global coordination of shipments to further us on our mission of fixing the user experience in Global Trade. We’re looking for recent college graduates and students planning on graduating in the Summer of 2019. What you'll do: Coordinate key tactical elements of international freight shipments Collaborate with Global Operations Associates and the Customs Team to assist with logistical troubleshooting Own the data quality and data reporting for clients and their network Ensure quality control on international shipping documents Support special projects to refine and optimize operational processes What you'll need: A 2018 or 2019 BA/BS Degree with a strong academic track record and meaningful internship experience; Excitement to get your hands dirty in a learn by doing environment; A selfless mindset willing to work in the nitty gritty of the freight and logistics industry to deliver for our clients; Excellent communication, interpersonal, and organizational skills; Next-level attention to detail and follow-through; Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.   About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Listen to Ryan, our CEO explain what freight forwarding is and why improving global trade can help to connect the world and break down economic barriers in this Fast Company Freethink Original Series video . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
Flexport Philadelphia, PA
Jul 23, 2019
Deliver unmatched experiences to Flexport users The opportunity: Flexport is experiencing massive growth with 1,000+ Flexporters across 14 global offices and warehouses. And we’re just getting started.  As we enter our next phase of growth, we’re looking for pragmatic, customer-centric Global Operations Managers to join in a player-coach capacity. Help us solve real-world problems while streamlining the inefficient industry of global trade. You will: Serve as the face of Flexport for a book of clients - you succeed when they do; Implement strategies to manage international supply chains; Hire, train, and develop Operations Associates; Identify and implement rate management strategies; Shepherd clients through the complexities of international trade; and Lead a squad in partnership with a Global Account Executive to drive Client Success, Operational Efficiency, and Revenue Generation. You should have: BA/BS Degree; 5+ years of experience in Logistics, Freight Forwarding, or Supply Chain; or 6+ years of experience at a top consulting or investment banking firm Strategic thinking and ground floor execution - no job is too big or too small; Excellent communication, interpersonal, and organizational skills; An obsession with client happiness. You succeed when they succeed; The desire to lead, train, and develop up and coming industry talent. Courage to challenge the status quo when logic and reason require it. See something broken? Fix it. About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.