Flexport

  • Amsterdam, NL
Flexport San Francisco, CA
Jan 05, 2020
Build the programs to help Flexport grow The opportunity: Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $1.3B from investors that include SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members. Flexport is looking for an eager and driven Marketing Development Representative to help accelerate our hyper-growth! Start your career off by learning what it takes to disrupt a trillion dollar industry at one of the world’s fastest growing tech companies. As a Marketing Development Representative you’ll take ownership of our inbound lead relationships from the time they first engage with our website, to when they’re ready to have a deeper sales conversation. You’ll set up qualified opportunities for our sales reps that grow into successful, long-term customers. You will: Quickly identify, qualify, and respond to inbound leads Develop a deep understanding of how Flexport solves our client’s global shipping and logistics problems Have engaging conversations with our prospects over phone, email and chat Coordinate and schedule meetings for Flexport’s sales team Help write and improve call scripts that help you quickly understand a prospect’s pain points and priorities Work with Flexport’s marketing team to write sequences, test cadences, and provide feedback on outreach campaigns Foster strong working relationships with your SDR counterparts and the wider sales organization Help maintain and clean our prospect database Track and report on outreach and nurturing activities within Salesforce and Outreach.io Identify and engage with key contacts at trade shows, happy hours, or other field marketing event You should have: 1-2 years in a sales, SDR, BDR, or customer service roles Experience working in tech or other high-growth industries The ability to strike up conversations with people of all ages and cultures Experience working with Salesforce or the ability to quickly pick up new applications Excellent verbal and written communication skills (no typos!) The ability to work, adapt, and overachieve under pressure Be curious, thoughtful, and a team player Bachelor’s degree or equivalent About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jan 05, 2020
  The opportunity: Flexport is a platform for global trade. We are a licensed freight forwarder and customs brokerage built around a modern technology stack. We help some of the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet. Started in 2013, we've now raised $1.3B from investors including Peter Thiel of Founders Fund, Softbank, DST, Google Ventures, First Round Capital, Bloomberg Beta, Felicis Ventures, Y Combinator, and more. The Pricing Team owns and operates the platform that enables Flexport to design, test, and execute intelligent pricing for our vast array of service offerings. Successful team members can think in algorithms but communicate with anyone. We own Flexport’s pricing models and work across many groups within Flexport including Engineering & Product, Procurement, Sales, Operations, Finance, and Business Operations. You will: Scale the global Pricing Operations team and systems to effectively handle exponential and multi-dimensional growth (transport mode, geography, customer segment) Build and run the systems to extract, translate, and load data in to Flexport’s internal price management systems and marketplace Own and improve KPIs for Flexport’s marketplace data, process efficiency, and automation Coordinate and execute strategic pricing work with other Pricing departments, Sales, Operations, and Flexport Procurement teams. . You should have: 8+ years experience in a marketplace or data-intensive operations function 3+ years of team leadership experience Track record in building teams and robust processes Track record in cross-functional collaboration and change management Familiarity with a scripting language like Python or R and its use cases. SQL fluency a plus Excellent written and verbal communicator Ability to challenge the status-quo Demonstrated ability to work on urgent deadlines and coordinate with other time zones Knowledge of freight or transportation a plus About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jan 05, 2020
The opportunity: Flexport is experiencing massive growth with 1,000+ Flexporters across 14 global offices and warehouses. And we’re just getting started. As a Pricing Manager, you’ll join a team of pricing experts whose mission is to configure and launch brilliant new product and service offerings.  You’ll launch new offerings via our Marketplace platform, while at the same time partnering with Supply and Demand teams to deliver the best solutions for our customers. The Pricing Team owns and operates the platform that enables Flexport to design, test, and execute intelligent pricing for our vast array of service offerings. Successful team members can think in algorithms but communicate with anyone. We own Flexport’s pricing models and work across many groups within Flexport including Engineering & Product, Procurement, Sales, Operations, Finance, and Business Operations. You will: Design, build, and package innovative offerings by matching customer requirements with Flexport products and services   Provide pricing and customer offerings to sales and operations globally Manage responses for large client proposals & analyze margin, revenue expectations Track & measure key results & pricing trends on rate proposals to clients You should have: Minimum of 5 years of experience in Pricing, Forwarding, Logistics, Supply Chain or related fields Experience creating and managing all aspects of RFPs Strong project management skills, managing the following effectively: project timelines, deliverables, budget, team accountability, status updates amongst partners and key stakeholders, and event objectives Exceptional organizational, prioritization and planning skills and fanatical levels of attention to detail and event improvement in a fast-paced, constantly evolving environment Proficient in MS Office or Google apps   About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation
Flexport San Francisco, CA, USA
Jan 05, 2020
The opportunity Flexport is a platform for global trade. We are a licensed freight forwarder and customs brokerage built around a modern technology stack. We help some of the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet. Started in 2013, we've now raised $1.3B from investors including Peter Thiel of Founders Fund, Softbank, DST, Google Ventures, First Round Capital, Bloomberg Beta, Felicis Ventures, Y Combinator, and more.   The Pricing Team owns and operates the platform that enables Flexport to design, test, and execute intelligent pricing for our vast array of service offerings. Successful team members can think in algorithms but communicate with anyone. We own Flexport’s pricing models and work across many groups within Flexport including Engineering & Product, Procurement, Sales, Operations, Finance, and Business Operations. You will: Coordinate and execute strategic pricing work with Sales, Operations, and Flexport Procurement teams Build and manage pricing models for Flexport offerings across transportation modes, channels, and geographies Collaborate with product/engineering to leverage Flexport’s platform or build supporting features Use robust data analytics and work cross-functionally to identify then attack opportunities to scale, optimize, and grow You should have: 4+ years experience in pricing, revenue management, financial analysis, consulting, or freight/transportation Rigorous analytical skills, structured thinking, thorough project management approach Track record of cross-functional collaboration and project management Skills: Excel, SQL, Powerpoint/Slides, excellent communication   About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation,
Flexport San Francisco, CA
Jan 05, 2020
We are reinventing global trade. Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $1.3B from investors that include SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members. We are looking for an experienced sales finance or sales operations manager to own a critical function in our commercial business. As Sales Analytics Manager, you will own sales pipeline forecasting, sales planning, and sales reporting for our fast-growing, global sales team. You will serve as a critical liaison between Finance, Sales, Marketing, and our Supply teams. You and your team will build scalable frameworks for reporting and forecasting, such that you can spend much of your time using insights to drive the strategy and direction of our sales team. Your function will sit within the Commercial Operations team and you will report to the Sr. Director of Commercial Operations. You will be a key part of the hands-on group driving strategy for Sales. What are we looking for in a candidate? We are looking for an experienced sales finance or sales operations professional who doesn’t want to sit on the sidelines. We want someone who knows how to scalably forecast and track a high-growth sales business, but who also relishes in turning insights into action plans. Someone who can make sense of complex business models and can collaborate well with people of all functions and levels. What you’ll do: You and your team will own the analysis and reporting on our sales pipeline, sales forecast, and sales KPIs You will own the structure, process and cadence to scalably deliver sales metrics and reporting to key stakeholders across Sales, Finance, and Marketing You will spot critical trends and provide actionable business insights to our leadership team to drive the strategic direction of Sales You will lead strategic projects to optimize the sales team’s performance and to optimize the partnership between Sales and other functions across the org You will partner tightly with FP&A and our Pricing teams to deliver key inputs to their corporate models You will manage a team What you’ll need: 5+ years in a quantitative sales operations role (Sales Operations, Sales Finance or Sales Analytics); 7+ years of total work experience required Significant experience modeling and reporting on sales capacity and sales performance, ideally in companies with a complex sales model Proven track record solving hard problems, from defining the problem through implementing the solution; strong project management skills Advanced analytical skills, including: advanced Excel skills, deep familiarity with common BI/Analytics tools (e.g. Periscope, Looker, etc.), and significant experience using Salesforce.com; proficiency with SQL is a plus Excellent communication and collaboration skills, with a consistent track record of building strong relationships with senior stakeholders Experience managing competing priorities in a fast-paced environment Experience managing a team Where you'll work: Our flagship office is on Market Street. We’re dog-friendly. We do a lot of 1:1s at the beautiful Yerba Buena Gardens and, as a truly global company, we don’t let geography slow us down. We rotate hack-a-thons and move Flexporters all around the world. Investing your time with Flexport means having immediate impact, all over the world. You’re empowered to do what’s best for everyone and trusted to make the right decisions when and where you need them. Join our collective of entrepreneurs and improve the world’s experience in global trade. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jan 05, 2020
Help streamline client’s customs processes The opportunity: Flexport is experiencing massive growth with 1,000+ Flexporters across 14 global offices and warehouses. And we’re just getting started. The Global Customs team is focused on building a first in class customs brokerage firm to support and serve our customers while driving business growth! With revenue growing at breakneck speed, Flexport is looking for Global Customs Associates to join our Customs Team. This is a great position for hard-working, detail-oriented professionals looking to develop their career in the international trade industry.  You'll be working alongside and learning from some of the smartest people in the logistics industry as we challenge the status quo and reduce the friction in global trade. You will: Make US Customs entries under US Customs law for high profile clients Digitally prepare and file all documentation required for goods to clear US customs Maintain up to date knowledge of all regulations and procedures of the US Customs, FDA, USDA and Other Government Agencies (OGA) Review and organize incoming documents to ensure compliance with US Customs and OGA reporting requirements Provide necessary documents to other government agencies, including but not limited to FDA, FCC and USDA You should have: Experience making US Customs entires BA/BS Degree.  Brownie points for majors relating to Supply Chain, International Trade, International Business, or Maritime law. Excellent communication, interpersonal, and organizational skills Next-level logistical problem-solving skills An obsession with client happiness. You succeed when they succeed. Courage to challenge the status quo when logic and reason require it. See something broken? Fix it. A mastery of email communication. You keep the inbox at zero. High level of computer literacy. No paper. All digital. About Flexport   We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jan 05, 2020
The opportunity: The Flexport Design team designs software for Flexport’s clients, partners, and the operations teams that support them. The Flexport Design Team is seeking an excellent design leader with strong product vision to help elevate the current offering and formulate a compelling, business and research supported roadmap for the future. The individual sets a high bar for quality and knows how to help design teams effectively ship at that quality. While this leader will be chartered with improving a specific product area at Flexport, much collaboration will be required with their Design counterparts responsible for Client, Platform, Services, and Payment aspects of the experience. You will: Help formulate the product vision for your product area. Hire, coach, and mentor excellent designers. Inspire your team to push the boundaries towards innovation. Help designers collaborate with their Product, Engineering, Research, Data and Business counterparts. Be a strong partner to your Product, Engineering, Research, Data and Business peers. Align team priorities and deliverables to the company’s overall strategic goals. Collaborate closely with your Design peers at Flexport to ensure we create a consistent and cohesive overall product. Ensure your team leverages and contributes to the Flexport Design System. Help evolve our current product design to align with Flexport’s brand in collaboration with the Brand Team. Help elevate Flexport’s Design community, culture, and processes. You should have: Demonstrate long term thinking around strategic and business focused activities. Will have shipped many successful software products, ideally both desktop and mobile. 10+ years of professional experience, of which, you’ve spent 5+ years in management. Extensive experience conducting and/or collaborating with user research and data science to leverage their respective insights. Will have managed senior individual contributors. Have built a team of 10 or more. Proven ability to lead through multiple levels of management leadership, and steer an organization. Experience managing geographically distributed teams a plus. About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jan 05, 2020
Shape the system that powers our products The opportunity The Flexport design team creates the end-to-end user experiences for our clients, their suppliers, and our service partners (Airlines, Ocean Carriers, Trucking Companies). Flexport’s design system, Latitude, is an evolving system that serves a team of over 120 designers and engineers. As a designer on the Design Systems team, you will focus on maintaining and evangelizing Flexport’s design language across our entire line of web and mobile products. Some of your main areas of contribution will include refining and expanding our shared design components, visual style, and documentation. In pursuing this mission, you’ll empower teams throughout Flexport to build cohesive and scalable experiences in an efficient manner by maintaining design specifications, patterns, and reusable components. You will Contribute to the experience design, visual style, and development of our system Collaborate across design and engineering to align teams and educate on our system’s best practices Work with product designers to design scalable components. Write accompanying design guidelines which articulate user needs/scenarios. Build and foster design system culture across our organization. We care deeply about our designer and developer experiences. Present work in a range of mediums and fidelities throughout the design process. Build prototypes to share and test concepts with stakeholders. Give and solicit feedback from other designers to continually raise our bar for quality. You should have 3+ years professional hands-on design experience A strong portfolio of product design work illustrating successfully launched products A proven ability to bring projects from concept to completion A demonstrated strategic product thinking mindset and vision Passion for working with complex design systems that spans multiple products Experience working and collaborating with diverse teams in a dynamic environment The ability to strongly articulate your design work and rationale to your peers and cross-functional team. Bonus Points if you Have worked on design systems in the past Have experience with HTML & CSS and like to prototype with code Have experience working with git About Flexport We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.   Worried about not having any freight forwarding experience? Don’t! be We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Listen to Ryan, our CEO explain what freight forwarding is and why improving global trade can help to connect the world and break down economic barriers in this Fast Company Freethink Original Series video . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jan 05, 2020
Build the designs that fuel global trade The opportunity: The Flexport Design team creates the end-to-end user experiences for our clients, their suppliers, and our service partners (Airlines, Ocean Carriers, Trucking Companies). The Senior Product Designers are key stakeholders in the full product development lifecycle, from working with their cross-functional partners to create the product vision to ensuring pixel-perfect implementation. The challenges Senior Product Designers tackle at Flexport are complex. To be successful, Senior Product Designers must be able to work cross-functionally across teams, think deeply, and communicate clearly. Now is an exciting time to join our design team as we lay the foundation for our vision of global trade. You will: Collaborate with your cross-functional team to create a holistic long-term vision and high quality design solutions for your product. Conduct user research and gather data insights with guidance from senior researchers. Present work in a range of mediums and fidelities throughout the design process. Build prototypes to share and test concepts with stakeholders. Incorporate and recommend ways to extend Flexport’s design system. Give and solicit feedback from other designers to continually raise our bar for quality. Provide mentorship to more junior designers. Actively participate in the product designer interview process. You should have: 5+ years professional hands-on design experience. Strong portfolio of product design work illustrating many successfully launched products. Demonstrated strategic product thinking and vision. Proven ability to bring projects from concept to completion. Expert understanding and application of user-centered design methods and principles. Experience working and collaborating with diverse teams in a dynamic, rapid growth environment. Ability to strongly articulate your design work and rationale to your peers and cross-functional team. A degree in HCI, Graphic Design, or related field is preferred. About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jan 05, 2020
The opportunity: We're looking for a Senior Researcher to help translate research insights into powerful stories that shift hearts and minds and generate empathy for our customers’ needs among our product team and the broader organization. If you're a curious person who naturally challenges your own assumptions and flourishes when collaborating with design and cross-functional peers, we’d love to meet you! You will: Create a deep understanding and empathy for our customers by planning and executing creative research across the entire customer journey Collaborate with product, design and marketing teams to identify research topics, create research plans and manage a research roadmap Plan and design creative research, from designing samples and screeners to identifying the best methods to achieve research goals Execute the research, including leading multidisciplinary teams in the field and using a variety of methods such as surveys, field research, analogous research, empathetic immersions, diary studies, usability testing (remote and in-person), etc Analyze quantitative and qualitative data, synthesize learnings into actionable insights and design principles and identify systems-level patterns and frameworks Communicate user stories and make research findings relevant and memorable through a variety of formats (insight decks, photos, videos, experiences, and exhibits) to help sustain an informed and empathetic organization Participate in product decisions from definition to launch (and after), working at both a strategic and tactical level Help increase the impact of research in the organization through strong advocacy for research Contribute to planning, hiring and onboarding additional researchers You should have: 5+ years of professional design research or UX research experience Masters or Ph.D. in Human-Computer Interaction, Statistics, Sociology, Psychology, Anthropology or related field, or equivalent practical experience End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, storytelling) Excellent communication, presentation, social and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization Experience applying research insights to creative design solutions Experience working in highly collaborative design teams, or other multidisciplinary teams Bonus: Fluent in Chinese or Cantonese Experience conducting international research, particularly in China Experience mentoring or managing junior researchers Experience conducting statistical analysis   About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.   Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA, USA
Jan 05, 2020
Build the programs to help Flexport grow The opportunity: Fast, accurate insights are integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll conduct analyses that are at the forefront of reshaping the entire logistics & supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to improve an industry by analyzing the new operating system for global trade. You will: Flexport is a company that runs on data - you'll be transforming data into action by working cross-functionally with the entirety of Flexport; Meet with business stakeholders, understand business requirements, and use your analytic mindset to implement solutions ranging from process improvements to dashboards. Our mantra is to make sure everyone is working smarter rather than just harder; Rapid prototype new functionality via dashboards to enable new ways of working and discover best practices for workflow management across all of Flexport's departments; Contribute and grow the culture of excellence on our team by bringing processes and best practices to our group. You should have: 2-4 year(s) of experience in a Data Analyst, Business Analyst or similar role using SQL and/or Python/R focused on product analytics; SQL fluency with experience using a scripting language like Python or R. Strong Excel fundamentals a plus; Experience building dashboards - you know the trade-offs and impacts of using one metric versus another; Next level communication skills and empathy to understand and discover business pain points and build solutions to improve the user experience at all levels of the global trade process. You will get: Experience at a fast-growing company that lives and breathes data; The opportunity to define the data science culture on a small but growing analytics team; Meaningful equity in a startup growing their business 20% every month; Analytic ownership – discover the highest value-add projects and see them through from ideation to impact. About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jan 05, 2020
The opportunity: Flexport’s Security team is seeking their first Director of Security Engineering to help Flexport establish itself as the most trusted company in the global trade ecosystem.  As the Director of Security Engineering, you will be accountable for both product and application security.  This is a unique leadership opportunity to both build innovative security tools and ensure the security of the product and data.  This role will be critical to building security into the software development lifecycle and ensuring continuous testing and validations of the existing product code base. You will: Be a hands-on technical leader – you will lead the security engineering team that develops and supports application security services consumed by product teams in a global environment Craft a meaningful vision and build tools, processes and products that improve the security of Flexports products and data Evangelize security within the development organization Collaborate with internal engineering stakeholders on addressing systemic security issues Lead application security innovation, and provide technical direction to product teams for securing applications and development processes Run the bug bounty program Direct the integration of secure development standards, tools, and processes into the development lifecycle Direct the development and implementation of a threat modeling framework Produce relevant application security metrics that demonstrate a continually improving application security posture Conduct application design reviews and build compensating security solutions Work closely with cross functional teams to conceive security strategies and features that will help keep Flexport’s data safe You should have: Strong interpersonal and communications skills 10+ years of security experience and 5+ years leading and managing teams in a fast-paced environment. Demonstrated success with planning and execution of large security projects with multiple business stakeholders. Experience building tools and/or processes to reliably identify security issues such as SQLi, XSS, CSRF, and business logic flaws across large code bases (SAST, DAST, PenTesting, Security Unit Testing, etc.) Expertise with browser security controls (CSP, XFO, HSTS, etc.), web application security topics such as OWASP Top 10, and authentication infrastructure (SAML, OAUTH). Knowledgeable regarding back end security topics such as secret management and service authentication. Excellence in problem-solving, strategic thinking, and collaboration with cross-functional teams. Ability to weigh several, often conflicting constraints and make rapid decisions in a dynamic and quickly-growing company About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jan 05, 2020
Build the programs to help Flexport grow The opportunity: Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $1.3B from investors that include SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members. We're looking for an Engineering Manager to help develop products that are at the forefront of reshaping the entire logistics & supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade. You will: Expertly design and own technical solutions for broad or complex requirements with insightful, strategic approaches Lead technical decisions on the team and functional area Describe, analyze, and convinces others about major technical tradeoffs and decisions Help build scalable programs that standardize information flow and increase operational capacity Be part of a close-knit engineering team that ships new code every day You should have: At least 3 years of experience managing engineering teams of 10+ Bias for constantly learning new technologies; have knowledge of full technical landscape Ability to set technical vision for larger projects Ability to coordinate internal technical work with outside partnership/external deadlines Next-level analytical problem-solving talent Experience in a fast-paced work environment & a bias for action. You ship quality code quickly A product-first approach to building software. You care about the real world functionality of your programming Our stack: On the frontend, we use React for the views, organize the data flow with Flux architecture, and test our application with Jest. On the backend, we're a Rails shop riding on AWS and Postgres RDS. Our continuous releases are integrated with Travis CI and Github. Our staging server infrastructure is written in Python. Engineering Culture and Values: Check out our Key Values profile About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jan 05, 2020
Create a foundation for world-class user experiences Flexport is hiring an engineering manager to coach the engineers on our frontend infrastructure/design systems team (known internally as Theseus ). The opportunity: Theseus works at the crux of engineering and design, building a design system and other foundational web platform & infrastructure that empowers product teams to efficiently create world-class user experiences. Below is a sampling things Theseus owns. We aspire to share outside our walls when possible, so check out the links to learn more: Latitude : Our design system. Not (yet) open source, but docs & examples are public Frontend third-party libraries: React, Webpack, Aphrodite, Relay, Jest, prettier , etc Internal frontend libraries: Formula One , a strongly-typed React forms library with great validation UX; reflective-bind , a babel transform that eliminates wasteful renders caused by inline functions , other stuff Frontend best practices, both those associated with third-party libraries, but also internal Flexport-specific guidelines . Enforced with static analysis where possible: Flow (>80% coverage), eslint. An app boilerplate thingy (kind of like an internal, Flexport-specific create-react-app) Overall internal frontend “MX” (maker experience). Think developer experience , then think of designers too! Platform-level frontend performance , product team performance budgets Frontend advice/consulting. Product teams turn to us for help with the hardest frontend problems. Ensuring Flexport’s migration from REST to GraphQL is set up for success Theseus consists of the humans Desmond , Bryan , Heidi , Kaye & Randall . Flexport applications have a relatively homogenous frontend tech stack. This gives Theseus great leverage to deliver platform level improvements to everyone. Our impact makes investing in infra an obvious priority. For our part of the bargain, Theseus aspires to bring all existing applications forward with us, exploiting our versionless monorepo setup to frequently make codebase-wide improvements, and avoid leaving a trail of deprecations in our wake. This burden also grounds our new API decisions in product reality, helping to avoid ivory tower syndrome. You will: Inspire amazing engineers to join the team (externally, but internally too!) Contribute to the team vision, and represent it to the rest of the company Proudly set a high bar for quality, and are a thoughtful, demanding, but pragmatic code reviewer Get your hands dirty building stuff (at least until the team grows) You should have: Passion for frontend, MX and growing fearsome engineers Bias for action, seek fast feedback loops and other benefits of velocity A few years of experience managing engineering teams Our Stack O ur continuous releases are integrated with Buildkite and Github. On the frontend, we use React for the views, fetch data with GraphQL/Relay, and test our application with Jest.   On the backend, we’re a Rails shop riding on AWS and Postgres RDS. Our staging server infrastructure is written in Python. Engineering Culture & Values Check out our Key Values profile. About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jan 05, 2020
Build the programs to help Flexport grow The opportunity: Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $1.3B from investors that include SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members. Design Systems at Flexport Flexport’s design system, Latitude , powers our design and product development processes. On the design systems team, you’ll build and implement components and UI that’s used by every team at Flexport. You’ll work closely with our designers and engineers to implement high quality UI and ensure our components and patterns are well-documented and maintained. Our team members are evangelists for our best practices—our design system’s success depends on widespread adoption. You’ll work with product teams to ensure our design system can support the next generation of products at Flexport. Frontend Engineering at Flexport Frontend engineers at Flexport collaborate with design, research, and product to build elegant and performant user experiences. Our ratio of engineers to designers is very healthy which creates tight collaboration across our product teams. We aspire to contribute to open source with many of our learnings. Examples include: https://github.com/flexport/reflective-bind https://github.com/flexport/formula-one We are building a platform that can scale to best-in-industry trading volumes, and you will be responsible for building the products and tools that will help us get there. If this sounds exciting to you, please reach out! You will: Create frontend components to automate freight forwarding Help evolve the frontend infrastructure and architecture Collaborate with design, research, and product to build an elegant and performant UX Build a highly interactive product to track shipments around the world What you’ll build: Figure out the most efficient way to pack our 747 freighter. Determine, in real time, the cost to move freight between any two points in the world. Automate archaic filing processes and save the operations team thousands of phone calls per week. Manage and track fleets of trucks as they pick up and deliver cargo. Deliver supply chain insights to logistics teams via a world-class analytics experience. Predict capacity on container ships and match cargo to space on those ships. Bring trade to everyone in the world . You should have: Strong knowledge of Javascript (ES6) Strong knowledge of one of the modern JS frameworks (React, Vue, Angular2, etc.) Strong knowledge of CSS Systematic thinker (consider how components can scale across our teams) Self-motivated Strength in cross-functional collaboration with design, product, and business You've ideally worked with: Design systems GraphQL/Relay/Apollo Flow/Typescript Experience with front-end test frameworks (Jest) Experience with front-end build/deployment process (Webpack, Babel) Bonus points if you’ve worked with: Web performance (time-to-interactive, dependencies, wasted renders) Our stack: Our continuous releases are integrated with Buildkite and Github. On the frontend, we use React for the views, fetch data with GraphQL/Relay, and test our application with Jest.   On the backend, we’re a Rails shop riding on AWS and Postgres RDS. Our staging server infrastructure is written in Python. Engineering Culture and Values: Check out our Key Values profile About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jan 05, 2020
Build the programs to help Flexport grow The opportunity: Flexport’s marketing team is responsible for crafting the brand story and positioning as well as generating the leads that have led Flexport to become the 8th fastest growing company in the United States. We’re able to do this through engaging content like blog posts and webinars, high-converting performance advertising landing pages and integrated global campaigns, and our public facing website. Frontend Engineering at Flexport Frontend engineers at Flexport collaborate with design, research, and product to build elegant and performant user experiences. We aspire to contribute to open source with many of our learnings. Examples include: reflective-bind - eliminates wasteful re-rendering in React components caused by inline functions formula-one - strongly typed React form state management We are building a platform that can scale to be best-in-industry in both user acquisition and freight volumes, and you will be responsible for building the pages and tools that will help us get there. If this sounds exciting to you, please reach out! You will: Work at the intersection of Marketing and Frontend Engineering. Build and maintain all public-facing Flexport web properties - including Flexport.com, Flexport.org, Flexport blog, digital content experiences, and performance advertising landing pages. Collaborate with brand design, product marketing, content, and demand gen to build an engaging Flexport brand experience. Empower our sales pipeline with leads generated from website Support our marketing tech stack -- Salesforce, Marketo, A/B testing frameworks, personalization, and more You should have: Fluency in Javascript Comfortable with one of the modern JS frameworks (React, Vue, Angular2, etc.) Good knowledge of CSS Systematic thinker (consider how components can scale across our site) Motivated and excited about building the face of our brand and user acquisition efforts Ability to translate digital designs into functional, elegant, to-spec pages that realize the intended aesthetic and user experience   Ability to ideate and add creative value to the user experience when implementing design Strength in cross-functional collaboration with design, product, and business Basic understanding of principles that drive SEO You've ideally worked with: Design systems GraphQL/Relay/Apollo React/Flow/Typescript Salesforce and Marketo Bonus points if you’ve worked with: Web performance (time-to-interactive, dependencies, wasted renders) Front-end build/deployment process (Webpack, Babel) Headless CMS (Contentful) Wordpress Our stack: Our continuous releases are integrated with Buildkite and Github. On the frontend, we use React for the views, fetch data with GraphQL/Relay, and test our application with Jest.   On the backend, we’re a Rails shop riding on AWS and Postgres RDS. Our staging server infrastructure is written in Python. Engineering Culture and Values: Check out our Key Values profile About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jan 05, 2020
Build the programs to help Flexport grow The opportunity: With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members. As an Infrastructure Engineer, you will maintain and grow our infra stack, CI/CD pipelines, and related monitoring/alerting. You will work alongside our product engineers to improve the developer experience and production infrastructure.  You will: Be our first line of defense against production issues Own and grow our AWS infrastructure against a scaling engineering team and global user base Develop new systems and tools to improve the developer experience and engineering velocity Drive monitoring across the app and ensure reliability of an increasingly complex system You should have: Preferably 3 to 6+ years of relevant work experience in Linux environments Deep experience with the AWS platform The ability and desire to read and understand code across a variety of languages A strong attention to detail and a love for diagnosing complex problems Bonus points if you have: Proficiency with configuration automation using Puppet, Chef, or Ansible Experience with orchestration tools such as Docker, Kubernetes, or Mesos Demonstrable programming skills with Ruby, Python, or Java Our stack: Our production stack is in the cloud on AWS. We run multiple EC2 Ubuntu servers connected to a Postgres RDS database. Our CI/CD pipeline uses a buildkite  CloudFormation template to manage an autoscaling cluster responsible for testing and deployment. For development, we rely heavily on Docker and ECS to provision both development containers for engineering as well as tooling to quickly spin up testing containers based on github branches for PMs and Designers. Engineering Culture and Values: Check out our Key Values profile About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
Flexport San Francisco, CA
Jan 05, 2020
Build the data infrastructure to help Flexport grow The opportunity: Flexport’s mission is to make global trade easy for everyone. We are re-making a trillion dollar industry that touches every person on Earth, which means solving some of the global community’s most complex challenges. We are looking for makers who love learning, are passionate about collaborating, and desire to build solutions with a global impact. Reliable and scalable data pipelines and data warehouse are integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll provide data for products that are at the forefront of reshaping the entire logistics & supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry.   Our pipelines are built using Python and SQL, scheduled in Apache Airflow, glued with bash.  Near Real-Time Data Warehouse in Postgres and Data Lake in Redshift. All of our infrastructure is based on AWS.  Our BI data is only 15 minutes behind production servers. You will: Take ownership of business domain area and be a go-to expert in how business processes map to database objects Collaborate with Data Scientists, Engineers, and Business stakeholders to design and implement the new Data Models Be a subject matter expert on data warehouse architecture and help drive development forward  by evaluating Dimension/Fact vs. Datamart design for a specific use-case. Define and implement automated frameworks tracking data quality, timeliness, and completeness as well as spotting data abnormalities Be part of a close-knit data engineering team that ships new code every day You should have: 7+ years of writing complex SQL for data manipulation in a fast-paced work environment 5+ years of BI tools like Looker, Periscope, or Tableau; Looker is strongly preferred 3+ years of Data Warehousing development Experience writing Python and bash scripts is preferred Passion for business-oriented data development About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
Flexport San Francisco, CA
Jan 05, 2020
Build the data infrastructure to help Flexport grow The opportunity: Flexport’s data engineering team is just getting started on building the infrastructure that our global company, spread across three continents, relies on daily as we change an industry. Your role as a senior data engineer will be to come in and lay the groundwork to help make sure we have reliable data sources and a resilient infrastructure that will stand the test of time. If we can get this right, we will be providing insight into a major part of our global economy that we’ve never seen before. We’re just getting started and are looking for people who are excited about the journey. Our pipelines are built using Python and SQL, scheduled in Apache Airflow, glued with bash.  Near Real-Time Data Warehouse in Postgres and Data Lake in Redshift. All of our infrastructure is based on AWS.  Our BI data is only 15 minutes behind production servers. You will: You will develop resilient pipelines from a variety of data sources, both internal and external You will implement Comprehensive Testing and Continuous Integration frameworks for schema, data, and functional processes/pipelines You will design the scheduling framework (Airflow) to automatically recognize and set-up object dependencies for robust and timely data delivery You will be part of a close-knit data engineering team that ships new code every day You should have: You have 5+ years experience developing data frameworks using Python You have 5+ years of using SQL for data manipulation in a fast-paced work environment You have experience with Airflow is strongly preferred Data Warehousing development and fundamentals preferred You have a passion for business-oriented data development About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Flexport San Francisco, CA
Jan 05, 2020
Build the programs to help Flexport grow The opportunity: Our team works cross functionally with our partners in IT Operations Engineering, Security, People Ops, and other teams to coordinate work, handle ticket escalations and resolve issues. We onboard new employees, provision new hardware, provide hands-on support and adhere to security standards for all Flexport employees globally. Ultimately we are responsible for supporting Flexport around the world, in over 12 offices in 6 different countries. Flexport is looking for an experienced IT leader to help grow our support and operations teams around the world. Our team works cross functionally with our partners in IT Operations Engineering, Security, People Ops, and other teams to coordinate work, handle ticket escalations and resolve issues. We onboard new employees, provision new hardware, provide hands-on support and adhere to security standards for all Flexport employees globally. Ultimately we are responsible for supporting Flexport around the world, in over 12 offices in 6 different countries. You will:  You will lead our IT End User Support team across North America and EMEA. You will be responsible for defining support best practices, escalation paths, and capabilities in conjunction with IT leadership across the globe. You will lead the team to deliver on support and infrastructure projects, defining OKRs, and building a roadmap that will enable Flexport to grow and scale. You recognize that being a manager means putting the development of your people first, and you will help to grow, mentor, and enable your team to deliver an amazing experience for our customers. Build a high performing IT Support team through mentorship, training, and direct feedback. Use data to find trends and drive continuous improvement through collaboration with your peers in all areas of IT Provide timely resolution to problems and act as final escalation point for the team and customers Work with IT leadership to develop a framework for technology training and create a feedback process for both our support team and our customers. Lead the team in the development of the support strategy and roadmaps for each of our core IT offerings within Flexport. Provide oversight and operational management for critical IT tools including: GSuite, Zoom, Slack, JIRA, and Confluence Design, deliver, and support processes and technologies related to: SaaS application management, client platform standards, system performance, patching, inventory management, and configuration compliance. Assist in our Global Office Expansion projects, helping to define requirements, participate in planning, and provide resourcing to deliver amazing working locations to our Flexport team You should have: 5-7 years experience in a hands on Enterprise IT environment Minimum 4+ years experience in a leadership role within a global IT organization 2+ years managing and maintaining budgets Proven track record of building a global support organization and managing operations at scale Experience managing ticket-based enterprise work-flow systems, particularly JIRA Service Desk and Confluence. Strong customer service, problem solving and teamwork abilities Outstanding communication and interpersonal skills Experience negotiating with vendors on enterprise-wide deals. Excellent communication and documentation skills Experience in a dynamic, fast-growing environment. Extensive technical knowledge of Mac OS 10.12.x, 10.13.x, 10.14.x, iOS and Android Advanced knowledge in supporting Windows 10 Background in network fundamentals and support experience Expertise in GSuite support and administration (Gmail, GCal, Groups, GDocs) Experience in supporting Video Conference and presentation technology, preferably with Zoom or similar services Ability to participate in an on-call rotation that includes after hours and weekend support Some regional travel may be required to support distributed staff About Flexport: We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019. Worried about not having any freight forwarding experience? Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward. What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers . We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy , a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.