Keeptruckin

Keeptruckin Buffalo, NY
Sep 12, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located right outside Buffalo in Amherst, you could be just a quick drive from taking a selfie at Niagara Falls, walking downtown enjoying famous architecture created by Frank Lloyd Wright, or viewing prized art at the Albright Knox-Art Gallery. For the sports fans—or fans of hot dogs and beer—Buffalo is home to three professional sports teams. After work, you can find our KeepTruckin Buffalonians tailgating at a Bills game, throwing axes at Hatchets and Hops, or partaking in a Buffalo food tour. About the Job: As an Embedded QA Engineer you have an amazing opportunity to shape the way we develop and execute our QA strategy. Reporting to the Senior QA Manager, you will oversee the quality of our flagship product. If you are collaborative and have the gift of meticulous detail, we want to hear from you. Responsibilities: Testing our Electronic Logging DeviceDevelop and execute full system regression test plansTest implementation, unit testing results analysis, and data validationDevelop QA artifacts such as defects, enhancements, and requirement traceability matricesDefine, estimate, track, and report progress of S/W quality assurance effortsCollaborate with other departments and facilitate escalation and/or triage of issues Qualifications: 5+ years experience in S/W quality assuranceThorough understanding of software development life cycleExperience creating detailed regression and incremental test plansKnowledge of Agile methodologies, KANBAN, and S/W testing life cyclesKnowledge of issue tracking tools (JIRA preferable)Knowledge of test management toolsFamiliarity with embedded linux systems and testing of hardware devices are a plus
Keeptruckin San Francisco, CA
Sep 12, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located in the city’s South of Market (SOMA) neighborhood, the KeepTruckin headquarters is a walk away from Oracle Park (go Giants!) and Union Square. Our building—built in 1923—has a unique industrial, open feel made comfortable with countless comfy couches and beautiful greenery. When they’re not working, you can find fellow team members playing pool, enjoying the rooftop view, and exploring this historical city. About the Job: The Onboarding Project Manager is the expert responsible for the training and implementation of KeepTruckin hardware and software with our new customers. You will own the Onboarding project along with its metrics for success, including but not limited to Kick Off, Go Live, and NPS. The Onboarding Project Manager will use their subject matter expertise and project management skills to guide clients through onboarding and drive initial adoption as well. This will include hosting kickoff calls to discuss and plan the implementation of new clients, hosting online training sessions, and ensuring the client is on track with their onboarding process. This role is ideal for an individual who has the ability to grasp overall strategy while executing specific tasks within a process and can manage multiple clients at once. Responsibilities: Define and maintain the onboarding program for clients based on our product initiativesDefine, track and achieve key performance indicators for the onboarding programOwning the implementation process for assigned accounts which include: successful onboarding and training of the software to drive adoption by new clientsOperating as the primary point of contact during assigned clients onboarding phaseEnsure the timely and successful completion of new client onboarding for all assigned accountsMonitoring client progress and activities to ensure adoption and timely Go LiveSetting expectations with clients on deliverables related to their training and Go LiveHosting weekly virtual group training sessions for new clientsActively communicating with Customer Success Managers regarding client progressCollaborating with Customer Success Managers to ensure the client has both technical and strategic supportAssisting with high severity requests or issue escalations as neededParticipating in cross-functional groups to establish enhancements to communications, tools and products Qualifications: 5+ years experience in a customer facing role in a B2B capacityStrong business background including project management, account management, problem-solving, business planning, and analytical skillsExcellent interpersonal, communication (both written and verbal), and presentation skillsExperience in delivering client-focused solutions based on customer needsDemonstrated ability to communicate, present and influence credibly and effectively across all levels of the organization, including executive and C-levelProven ability to manage multiple projects at a time while paying strict attention to detailPrior experience in customer onboarding, training, implementation, project management, or other relevant experience BA/BS degree or equivalent work experience preferred
Keeptruckin Vancouver, BC, Canada
Sep 12, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. About the Job: As a Product Designer at KeepTruckin, you will work with Product Managers, Data Scientists and Engineers to understand user needs and create user centered solutions for fleet logistics. You will join a happy and energetic team and will play a central role in the design, development, and delivery of our software product offerings (Mobile and Web). You will have the opportunity to take an initial product vision, design and prototype experiences and validate your solutions with the market. If you are passionate about user experience, and care about UI details, consistency, and quality—at scale, let's talk!   Responsibilities: Partner with product and company leadership to help build a deeper understanding of our user base and their challengesIterate through a clearly defined product design process to arrive at the best solutions for problemsWork with designers to lead company-wide initiatives, such as improving the design system, document and replicate best practice, as well as contributing to our design blogBe an active mentor for other designers, and help lead critique, design reviews, quarterly planning, and sprint planningRecruit and interview designers, and actively improve our inclusive design hiring processRapidly build and iterate on prototypes that express design intent, using the best and most appropriate tools and techniques for the task Qualifications: 5+ years of experience in an individual contributor role, on a product design team for desktop and/or mobileExperience designing interfaces in Sketch and/or FigmaAn outstanding portfolio, showcasing a foundation in typography, interaction and visual designAn understanding and appreciation for design patterns and systemsExperience working and collaborating with cross-functional teams in a rapid growth environmentProactive attitude, effective independently and as part of a teamA sense of urgency and ownership over the things you work onExcellent self management and communication skillsA desire to learn and teachPlease include link to your work for consideration
Keeptruckin San Francisco, CA
Sep 11, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located in the city’s South of Market (SOMA) neighborhood, the KeepTruckin headquarters is a walk away from Oracle Park (go Giants!) and Union Square. Our building—built in 1923—has a unique industrial, open feel made comfortable with countless comfy couches and beautiful greenery. When they’re not working, you can find fellow team members playing pool, enjoying the rooftop view, and exploring this historical city. About The Role: As an Upper SMB Account Executive and an early member of this newly formed KeepTruckin team, you have an amazing opportunity to shape the way we sell our products and get to own the end-to-end sale. We are looking for strong communicators who have a natural sales instinct and have a true hunter mentality, to be the face and voice of KeepTruckin. This role will reside in our sparkling new downtown San Francisco office and report to the Sales Manager, USMB/SMB. Responsibilities: Cold Calling, prospecting new business, and making outbound callsField inbound calls and emails from leadsDemo KeepTruckin software to prospective fleet managersEducate fleet managers about KeepTruckin, understand their requirements, and help them get started with KeepTruckinTest different tactics and channels to optimize our sales processBring feedback from customers and prospects to the product and engineering teamProvide accurate forecasts for individual revenueAchieve month to month quotaEnsure accurate data entry for clientele contacted on salesforce Qualifications: 2+ years experience selling to small businesses over the phonePrevious experience in a majority hunting roleStrong end-to-end ownership attitude from prospecting, demonstrations, to closingInterest in venture backed SaaS startupsExperience with SalesforceCold Calling and creating leads, is a must have
Keeptruckin San Francisco, CA
Sep 11, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located in the city’s South of Market (SOMA) neighborhood, the KeepTruckin headquarters is a walk away from Oracle Park (go Giants!) and Union Square. Our building—built in 1923—has a unique industrial, open feel made comfortable with countless comfy couches and beautiful greenery. When they’re not working, you can find fellow team members playing pool, enjoying the rooftop view, and exploring this historical city. As a Digital Marketing Designer you’ll own digital ad creation. You’ll sit on the Brand team report to the Creative Lead, but collaborate closely with the Growth team to produce digital assets for advertisements and email marketing. Your role will focus on designing on-brand assets with the intent of improving performance. You will work with Email Marketing Managers, Digital Marketing Managers and Copywriters to develop concepts for campaigns, design assets, monitor performance and iterate designs. What You'll Do Own Digital Ad Creation: Performance-focused design: building a creative strategy and develop digital assets aimed at hitting key performance metrics (e.g. click-through rate, conversion rate, activation rate) across social media platforms, native ads and display, and email)Create ads that clearly communicate KeepTruckin’s value to new and existing customers and marketsCreate a bank of ads and optimize quickly based on testing resultsManage and design projects that are on brand, with limited lead timeWork closely with the Performance Marketing, Product and Creative teams to develop design concepts and build performance ads that drive consumer/advertiser acquisition on our digital channelsLeverage data to optimize and determine ways to improve strategy and messaging and overall creative process Email Marketing Design: Work directly with the Email Marketing Manager to introduce new and innovative designsDesign dynamic emails and email templates in PardotMeasure the success of email design efforts using key data metricsStay up to date with the latest email marketing best practices and technologies What We’re Looking For 5+ years of experience designing paid marketing assets for brands (digital media, tech or online ad agency experience preferred)Strong visual communication skills and the ability to think strategically about how to drive interest and conversionProficient knowledge in Photoshop, Illustrator, InDesign, Sketch and Affect Effects for animation and motionExperience in HTML5 ad creation and CSSExperience in Google Web Designer is a plusExperience working quickly and efficiently, and keeping pace in a lightning-fast startup environmentExperience working with writing partners to develop concepts, through to execution The ideal candidate: Is detail oriented and extremely organizedHas the ability to multitask and manage several projects at a timeHas an ownership mindset, and hold yourself accountable for your commitmentsCan thrive in a fast paced environmentHave a strong POV on content strategy, outfitting and how it comes to life through photography and design Ability to articulate your vision to marketing, merchandising and creativeThinks strategically and creates multiple concepts based on high-level strategies Shows ownership, is a self-starter and proactiveCan identify creative opportunities in existing emails and ads, design and develop solutions quickly and present them back to stakeholdersAbility to connect the dots between key stakeholders
Keeptruckin Buffalo, NY
Sep 11, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located right outside Buffalo in Amherst, you could be just a quick drive from taking a selfie at Niagara Falls, walking downtown enjoying famous architecture created by Frank Lloyd Wright, or viewing prized art at the Albright Knox-Art Gallery. For the sports fans—or fans of hot dogs and beer—Buffalo is home to three professional sports teams. After work, you can find our KeepTruckin Buffalonians tailgating at a Bills game, throwing axes at Hatchets and Hops, or partaking in a Buffalo food tour. About the job:  As an Embedded Software Engineer, you have an amazing opportunity to shape the way we develop our products. We are looking for candidates with a strong software development background and hands-on experience developing complex systems to join our Embedded team.  Reporting to the Embedded Software Lead, you will work with collaborative agile team. Responsibilities Develop our ELD, Equipment Gateway, and next generation camera softwareAssist EE team on test firmware to stress current and future hardware designs.Collaborate with support for training and diagnosis of difficult to solve in field issuesParticipate in code reviews, peer mentoring groups to improve code quality for multiple projectsBuild dashboards to visualize the health of deployed hardware/software solutions to track performance based on product specific metrics. Qualifications 1+ year experience as Embedded Software EngineerBS in Computer Engineering or equivalentProficiency in C / C++ / PythonExperience writing simple SQL queries
Keeptruckin Nashville, TN
Sep 11, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located in the heart of Music City, KeepTruckin’s office is a block away from the historic Ryman Auditorium where Susan B. Anthony spoke and the former home of The Grand Ole Opry. Two blocks away, Broadway is lined with bars and honky tonks where live music can be heard at any time of day. For the sports fans, the Tennessee Titans’ stadium is right across the Cumberland River. Our building—also known as the L & C Annex—was home to the pioneering African American WLAC radio program in the 50s and 60s where they played host to performers like Jimi Hendrix and the Hytones. On a given day, our Nashville team can found playing ping pong, enjoying live music, or exploring this legendary city.  About The Role:  We’re looking for a Recruiting Manager to help us scale and develop our New Products Recruiting team. This role is a perfect fit for someone that wants to stay close to recruiting and is eager to take on more people leadership responsibilities. You’ll manage, mentor, and coach recruiters and sourcers to scale our recruiting capabilities while ensuring our talent bar stays high. You are an excellent mentor and coach who can motivate team members located in multiple offices and time zones, empowering them to partner with senior leaders on building innovative hiring strategies. While you’re a recruiter at heart, you’re excited to leverage that experience to help build, guide and develop your team. What You'll Do: Partner with your team of recruiters and sourcers to engage creative and innovative sourcing strategies to deliver on ambitious hiring goals globally.Act as the single point of contact for our GM, New Products and senior leadership team.Develop & implement a strategy to ensure we continue to attract & retain diverse talent.Innovate on top of funnel strategies to attract incredible talent, inclusive of employer brand, agency relations, referrals etc.Partner with executive team on leadership level searches.Build a team of recruiters to meet the needs of our ambitious hiring plans across multiple locations.Empower your team to be the best at their craft, inclusive of development plans, customized trainings, and removing roadblocks. What We're Looking For: 8+ years experience, including 2+ years of people management experience.You have lead a team of 3+ individuals.You’ve been a recruiter! You have direct experience hiring top talent.A passion for developing talent, not just on your team, but throughout KeepTruckin.Data-driven leader that is comfortable leveraging information to drive results.Enjoy solving big problems.
Keeptruckin San Francisco, CA
Sep 10, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located in the city’s South of Market (SOMA) neighborhood, the KeepTruckin headquarters is a walk away from Oracle Park (go Giants!) and Union Square. Our building—built in 1923—has a unique industrial, open feel made comfortable with countless comfy couches and beautiful greenery. When they’re not working, you can find fellow team members playing pool, enjoying the rooftop view, and exploring this historical city. We are looking for a Head of Technical Recruiting to help grow our Engineering, Product, and Design teams. This is a critical role as you will define and drive the strategic direction of KT's Technical recruiting efforts.  You will partner closely with C-level executives while leading, mentoring, and further growing the Recruiting team. Responsibilities: Develop a scalable, global recruiting strategy for our Technical teamsLead, mentor, and build a collaborative Technical Recruiting team that can meet the dynamic demands of a rapidly growing and global organizationOperate as the key business partner to executivesDefine consistent data-driven hiring metrics and goals, aligning both recruiters and business leaders alike to build a true partnershipCraft and execute creative talent sourcing and recruiting campaigns for quality diverse talent that scaleFunction as a player coach when needed, including actively recruiting for key Technical leadership rolesPartner with HR to help KT Technical teams workforce planStay connected to the competitive landscape, including compensation and employment brand trends Qualifications: Bachelor’s degree in communications, business administration, or another related area of study10+ years of recruiting experience focused on supporting Engineering and international hiring 5+ years of demonstrated experience in hiring, mentoring, and managing a team of recruiting professionals Strong program management skills and extensive experience designing, assessing, deploying, and optimizing global talent sourcing and recruiting campaigns that scalePrevious experience partnering with C-level executives and management on hiring various initiativesAbility to work with, and influence, multiple facets of the organization (i.e. across function, level, location, etc.) and tailor communication based on the audienceOutstanding interpersonal skills, and extraordinary attention to detail and follow-throughStellar organizational skills, working with a strong sense of urgency and possessing the ability to quickly prioritize various top prioritiesAn analytical mindset, with an emphasis on the importance of tracking metricsBroad understanding of general HR requirementsExperience working in both small and large technology companiesExperience and proficiency with various Applicant Tracking Systems and other recruiting software (ideally with Lever, Workday and LinkedIn Recruiter)A deep passion for building effective and high-performing teams
Keeptruckin Nashville, TN
Sep 10, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located in the heart of Music City, KeepTruckin’s office is a block away from the historic Ryman Auditorium where Susan B. Anthony spoke and the former home of The Grand Ole Opry. Two blocks away, Broadway is lined with bars and honky tonks where live music can be heard at any time of day. For the sports fans, the Tennessee Titans’ stadium is right across the Cumberland River. Our building—also known as the L & C Annex—was home to the pioneering African American WLAC radio program in the 50s and 60s where they played host to performers like Jimi Hendrix and the Hytones. On a given day, our Nashville team can found playing ping pong, enjoying live music, or exploring this legendary city.  Responsibilities: Support and inform development of sales training materialAssisting with development of sales training processes and creating documentationStructure and guide onboarding of new AM's and AE'sAssist with continuing education sessions with the sales teamSupport the build of sequences to maximize touches with prospects in SFAid in building out customer facing material for prospects and existing customersEnable the build of reporting metrics of individual sales team members to report to sales management Requirements: 3 years' business, sales, or marketing operations experienceAdept communicator with keen attention to detailStrong analytical skills and effective decision-making abilitySalesforce or CRM system experienceStrong oral and written communications and presentations skillsExperience in training sales teams on sales process and technology to enable the sales teamExperience in building slide decks to assist in training, either powerpoint or google slides preferredAbility to organize and prioritize, maintain attention to detail, and work under critical time-framesAdvanced ability to prioritize workload and manage multiple projects concurrently in a rapidly changing, hyper-growth environment
Keeptruckin San Francisco, CA
Sep 10, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located in the city’s South of Market (SOMA) neighborhood, the KeepTruckin headquarters is a walk away from Oracle Park (go Giants!) and Union Square. Our building—built in 1923—has a unique industrial, open feel made comfortable with countless comfy couches and beautiful greenery. When they’re not working, you can find fellow team members playing pool, enjoying the rooftop view, and exploring this historical city. Responsibilities: Drive the strategic planning cycle to develop robust operating and budgeting plans.Own monthly performance reporting around key metrics. Collaborate with data science, operations leads, product managers, and finance to understand how product and ops changes impact performanceDefine new metrics and build dashboards to provide better visibility into business performance and improve forecast accuracyConduct industry benchmarks and competitive research to influence long term changes to the businessBe an internal consultant for our business.  Understand the business inside and out, and provide guidance and the extra boost to our teams to ensure that positive change happens. Research new technologies and partners that will drive top-line revenue and margin expansion. Requirements: Relevant Bachelors Degree; MBA preferred7+ years of experience managing and leading cross-functional projectsExperience presenting to senior managementStrong written and oral communication skillsDemonstrated track record of starting up new services, and delivering projects on-time and within budgetOutstanding attention to detail, without losing sight of the big pictureAbility to manage both strategically and tactically in a high-energy, fast-paced environmentAbility to influence and inspire action in others, with or without a direct reporting line.Exceptional problem solving & analytical skills
Keeptruckin Islamabad, Pakistan
Aug 17, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. About the Job: As a Billing Specialist, you will serve as the main point of contact for all billing related issues and questions. You will help assist our sales team in an operational capacity to close a sale and generate quotes. This will require an intimate understanding how the quote to cash process works and be able to troubleshoot issues as they come up. Responsibilities: Help Sales and Fulfilment teams through quote to cash process.Use Salesforce and Zuora to solve billing and payment issues.Interface with the Sales, Account Management and Fulfilment team to ensure proper follow up is being taken to ensure rapid issue resolution.Evaluate our existing tools and work with engineering to develop tools to enable this function to scale.Proactively and reactively provide support to customers struggling with billing related inquiries and failures. Qualifications: Min 1-2  years experience (subscription billing and quote to cash process is a plus)Accounting/Finance background is not a must but a plus (should be smart with numbers)Strong analytical skills.Excellent verbal and written communications skills.Should have worked in Customer facing roles before specifically American.The natural instinct to empathize with the user.Natural self-starterShould have working experience on CRM's / Softwares / Cloud-based environmentsReceptive to feedback, willingness to learn and embrace continuous improvementAbility to identify larger issues and make recommendations for improvementResilient incapacity to deal with pressure and the demands of the workplace
Keeptruckin San Francisco, CA
Aug 15, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located in the city’s South of Market (SOMA) neighborhood, the KeepTruckin headquarters is a walk away from Oracle Park (go Giants!) and Union Square. Our building—built in 1923—has a unique industrial, open feel made comfortable with countless comfy couches and beautiful greenery. When they’re not working, you can find fellow team members playing pool, enjoying the rooftop view, and exploring this historical city. We are looking for an experienced Senior Executive Assistant to support our CEO.  In this role, you’ll work directly with CEO and be responsible for a mix of administrative and operational activities. The ideal candidate will be proactive, organized, able to maintain strict confidentiality, and bring a blend of professionalism, passion and flexibility to the role.  You will be a professionally established individual with comprehensive executive administrative experience. You will have experience supporting a CEO that scaled a small company to a larger organization. A critical part of this role is to understand the priorities of the company and to effectively prioritize time amongst many conflicting priorities, and serve as a reliable point of contact/liaison for internal and external parties. Your ability to exercise both sound judgment and discretion is key. You will ensure that the office is efficient, moves at the speed of the business and is responsive to our associates, leadership team and external partners.  You have a strong internal drive, are focused on relationships, and maintain the highest standards of professionalism. Essential Duties and Responsibilities: Maintain multiple calendars and recurring meetings; prioritizing appropriately and using good judgment in offering solutions to complex scheduling and meeting planning as neededSupport and execution of travel activities, including but not limited to preparing and coordinating travel, including accommodationsCompile, submit, and track expensesProficiently answer, screen and route internal and external requests Be a motivated self-starter who works independently, effectively problem solves and prioritizes work, and anticipates the needs of the executiveOrganize visits for external guests; act as the face of the company and ensure guests are treated with the utmost hospitalityManage the organization of Box and Google Docs used to house internal documentationUse your written, verbal, and interpersonal communication skills to draft and prepare various communicationsServe as a department and company "cultural ambassador" to reinforcePrepare presentations and materials for internal and external deliveryArrange and schedule all interviews as neededCommunicate to internal and external parties on the executive leader’s behalf, liaising between all groups to streamline correspondenceThe ability to maintain confidentiality and to operate in the role with the highest of ethical standards and professionalism are requiredAssist in day-to-day projects and assignments Qualifications: 8+ years of experience supporting a CEO in a growing company10+ years of experience as an Executive AssistantBachelor’s degree preferredAbility to effectively communicate, collaborate and deliver an excellent work product in a fast-paced, and rapidly growing dynamic companyExceptional communication skills with diverse personalitiesStrong analytical and problem-solving skills; high attention to detail and organizationDemonstrated success in a fast-growing, entrepreneurial organizationAbility to ask questions in a timely mannerAbility to receive feedback to create efficiencies and streamline processesProven experience handling confidential and sensitive information with the ability to exercise absolute discretion and show good judgment; high maturity honesty, integrity, and trust building behaviors in all dealings is essential and requiredHigh attention to detail and consistent follow-upDemonstrated ability to be proactive and take initiativeMust have excellent customer-service orientation, high degree of professionalism, and ability to work with limited directionDeadline driven and able to manage time sensitive issues in a fast-paced environmentManages stakeholders effectivelyExcellent communication and analytical skills; both verbal and writtenCollaborative spirit with ability to work effectively across the organizationAbility to set up and manage virtual meetings and toolsMac and Google Docs proficiency preferred, including Microsoft Word, Excel and Google Docs and SheetsExperience scheduling in Google CalendarInterest and ability to learn about KeepTruckin’s business and customersDemonstrate a positive, ‘can do’ and service-oriented attitudeDetail-oriented with a commitment to accuracyPositive attitude and ability to be flexibleKnowledge of Google docs and sheets, Slack and Trello boardsSelf-motivated, with initiative and the ability to take ownership of, and follow through with, specific tasks
Keeptruckin Islamabad, Pakistan
Aug 10, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. About the Job: As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about KeepTruckin. You will not only be responsible for providing world-class assistance, but will also have the opportunity to define KeepTruckin’s support processes and work with our team to develop and scale the Technical Support function.  Responsibilities: Email, Chat and Voice Support - Answer inbound inquiries coming through KeepTruckin’s support hotline, live chat feature or support email address during Pacific Standard Time business hoursCustomer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issuesSystem Evaluation - valuate our existing tools and work with engineering to develop tools to enable this function to scale Qualifications: 2+ years in customer service or developing support materialNatural instinct to empathize with users Strong analytical skillsExcellent verbal and written communications skillsNative or bilingual spoken and written English skillsNatural self-starterFluent Spanish Speaker
Keeptruckin San Francisco, CA
Aug 10, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located in the city’s South of Market (SOMA) neighborhood, the KeepTruckin headquarters is a walk away from Oracle Park (go Giants!) and Union Square. Our building—built in 1923—has a unique industrial, open feel made comfortable with countless comfy couches and beautiful greenery. When they’re not working, you can find fellow team members playing pool, enjoying the rooftop view, and exploring this historical city. About the job: The Special Projects Team is a newly formed team within a growing organization and will lead KeepTruckin’s most strategic projects. An extension of the leadership team, this team will strategize, consult, and implement; delivering big outcomes across the organization.   As the Special Projects Lead, you will lead the charge on the most important initiatives at KeepTruckin (Ex. launching new products, entering new markets, geographic expansion). You must quickly come up to speed on how the business is operated across all functions. You will assemble and lead large cross-functional  teams, build credibility, and alignment among key stakeholders, driving strategic vision and a clear framework for programs & projects. You will serve as a lead / mentor to other less experienced Special Projects Managers on the team.  You will track core business metrics and develop an analytical framework for making data driven decisions when prioritizing, tracking, and iterating on key initiatives. You are a detail-oriented, get-things-done professional who can adapt quickly, and balance moving quickly with high-quality delivery. You will report to the Director of Special Projects. Responsibilities Strategic Influence future vision of KeepTruckin GTM strategy.Strike a balance between heads-down execution and heads-up strategic thinking.Understand strategic problem solving, identify opportunity areas, make recommendations on priorities and opportunities for improvement.Manage Special Projects backlog and work with leadership to set priorities. Analytical Preferred expertise in a B2B SaaS business model (metrics, and benchmarks).Use data to prioritize, investigate, and measure outcomes. Analyze and report on KPIs and SLAs. Strong experience with Salesforce reporting . Analyze project execution and identify risks before they impact timeline. Conduct post-mortems, root-cause analysis, and action plans safeguard against future challenges. Use excel and sql to self-serve data analysis, build models, and report to executives on KPIs Leadership Take ownership of complicated projects with high level of executive visibility. You are skilled at communicating with senior executives. You are tenacious and have a proven track-record of delivering big outcomes in challenging and fast-paced environment. Earn credibility and trust from cross-functional team and company leadership. Deliver outcomes using influence across the org.Drive accountability and be relentless in delivering outcomes, but flexible in exactly how to reach the goals. Build optimism & unity in the team and resolve conflict.Work with senior executives to determine overall project priorities and allocation of project managersPartner with recruiting to source, evaluate, and hire project coordinatorsSourcing, negotiating, and managing contractors and part-time project resources Project Management Own cross-functional execution of new product launches and entry into new marketsCreate and help execute new product/market rollout plans and Go-To-Market playbooksExpertise with B2B SaaS operational processes & systems preferred, along with project management frameworks and tools.Conduct stakeholder interviews to collect project needs and resource requirements and compile it into a digestible and actionable format. Diagram complicated systems & processesManage operations of each project, including developing a project plan with: clear scope, success criteria, deliverables, schedule, risks, interdependencies, and resource requirements.Mentor and coach other project managers, while delivering on your own projects Qualifications 12+ years total professional experience Track record of delivering $100M+ outcomes4+ years experience project/program management role or similar management consulting roleOperations, Product, Program, or Project Management experience in a technology company (B2B SaaS company preferred)4+ years supervisory experienceProven experience working in a matrix environment, managing multiple stakeholders.  Expertise with JIRA, Confluence, Salesforce, Excel, SQLBA/BS degree (MBA Required) Nice to haves: Experience at a company whose product includes both hardware and SaaS Hands-on software development experiencePrior experience in the transportation industry
Keeptruckin San Francisco, CA
Aug 10, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located in the city’s South of Market (SOMA) neighborhood, the KeepTruckin headquarters is a walk away from Oracle Park (go Giants!) and Union Square. Our building—built in 1923—has a unique industrial, open feel made comfortable with countless comfy couches and beautiful greenery. When they’re not working, you can find fellow team members playing pool, enjoying the rooftop view, and exploring this historical city. About the Job : As a Senior Data Analyst, Marketing, you will serve as the connective tissue, working cross-functionally across the Go-to-Market functions to derive key insights and actions that can help acquire and retain the highest LTV customers. In this role, you will work to execute high-priority projects & help drive key sales and marketing initiatives within the organization. The most important attributes for success includes a deep curiosity rooted in data combined with the ability to communicate across a disparate set of stakeholders. Responsibilities: Partner with the Marketing team to set KPIs and report weekly on performance to proactively find gaps, set targets, and identify new market opportunitiesOwn and manage the growth model which establishes the leading indicator targets for the selling funnelInterface with executives to drive projects from inception to completion - data warehousing, ETL,  modeling, dashboarding, and recommending insightsTeach internal teams on technical skills and guide users through new dashboard and analytics tools and create support documentationBe a champion of data culture among our teams and mentor junior team members Build self-service tools  to enable cross-functional teams to optimize processes   Qualifications: 4-6 years in an analytical or strategic roleB.A./B.S in Math, Statistics, or related quantitative disciplineHands on experience coordinating projects across the business to identify areas of improvements, and implement solutionsExperience communicating with senior leadership (C-Level, VPs) to drive alignment among business stakeholders from divergent functionsExperience as an individual contributor and mentor to junior team membersHistory of using key metrics like MQL, net retention, churn etc.. to evaluate and optimize the customer journey for subscription-based companies is a strong plusDeep analytical roots: you use frameworks, data, and analytical tools (e.g., Excel, SQL, Tableau) to help structure the team’s thinking, facilitate alignment across multiple senior stakeholders, and reach insightful, actionable answers to challenging and ambiguous problemsFamiliarity with Python/R, or other scripting language using statistical packages, such as NumPy and Pandas
Keeptruckin San Francisco, CA
Aug 10, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located in the city’s South of Market (SOMA) neighborhood, the KeepTruckin headquarters is a walk away from Oracle Park (go Giants!) and Union Square. Our building—built in 1923—has a unique industrial, open feel made comfortable with countless comfy couches and beautiful greenery. When they’re not working, you can find fellow team members playing pool, enjoying the rooftop view, and exploring this historical city. About the job As the Sr. Employee Communications Manager you’ll be the strategic partner to our CEO and Executive Leadership team, engaging and informing our employees through compelling internal communications. You will collaborate with business stakeholders to inform our employees about key programs, projects, and initiatives; driving clarity of our company priorities and ensuring one consistent voice across multiple geographic regions, teams and brands.   This is a newly created role reporting to our VP of Marketing. Responsibilities Build new, and scale existing, company-wide communications channels; leveraging emerging platforms and technologies to provide a fresh take on internal communication strategiesOwn internal channel ecosystem, including newsletters, intranet, and all handsProvide executive-level communication support and counsel to senior leaders and business partnersWork closely with Corporate Marketing, HR and executive management to aggregate company-wide updatesPartner with PR to collect and share external news internally, ensuring employees are kept informedCreate dynamic visual and written content; building an exciting narrative that strengthens internal culture, as well as aligns, inspires, and rallies employees behind KeepTruckin’s mission Qualifications 10+ years' total career experience with 7+ years’ experience specific to communications, public relations, marketing, or branding Extensive experience partnering effectively with, and influencing, senior executives. You possess the ability to develop content in their voice and style. Capacity to collaborate with others and work effectively across global teams Experience building out a company intranet on SharePoint or similar platformStrong organizational skills and ability to self-manage deadlinesExperience working in a fast-paced, evolving environments, under tight deadlinesExpert communicator, storyteller, and presenterBachelor’s degree
Keeptruckin Lahore, Pakistan
Aug 10, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. About the Job: Our Research and Development team, where this role is available, has 90+ man years of RnD experience in Computer Vision, Machine Learning, Robotics, and Data Science – with publications in top-tier conferences and journals of their respective fields as well as cutting edge products. The prospective candidate will essentially be a part of this RnD team and will have the opportunity to work with top minds in the industry. The primary job responsibility is productizing cutting-edge research. There will also be opportunity to learn the full-stack for Machine Learning based IOT applications. As a Senior Software Engineer you have an amazing opportunity to play key role in productizing cutting edge research, developing internal tools, and analytical features.  If you have extensive experience with multiple technology frameworks in platform, backend and frontend, looking to make dynamic impact at a fast growing startup while working at the bleeding edge of technology, we want to hear from you. Responsibilities Extensive hands-on experience in at least top three back-end languages and frameworks e.g. Ruby on Rail, Java, Django, Flask, etc.Expert level experience in at least three front-ent languages and frameworks e.g. AngularJS, Node.js, JavaScript, HTML, etc.Hands-on experience with Elastic Beanstalk/Cloud Foundry, AWS/Azure/Google etc.Extensive experience in DevOps — familiarity with best practices used for continuous integration and deploymentReady to work on existing code base and do not shy away from picking up a new language if neededWork closely with Research Engineers, Research / Data Scientists to help productize cutting edge researchReview code for best practices, readability, and documentationExperience with Agile/Scrum process and best practices Qualifications 5+ years of software development experienceAn affinity for creating software that is extensible, performant, and easy to readA degree in computer science, software engineering, or a related field
Keeptruckin Lahore, Pakistan
Aug 10, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. About the Job: Our Research and Development team, where this role is available, has 90+ man years of RnD experience in Computer Vision, Machine Learning, Robotics, and Data Science – with publications in top-tier conferences and journals of their respective fields as well as cutting edge products. The prospective candidate will essentially be a part of this RnD team and will have the opportunity to work with top minds in the industry. The primary job responsibility is productizing cutting-edge research. There will also be opportunity to learn the full-stack for Machine Learning based IOT applications. As a Senior Ruby on Rails Engineer you have an amazing opportunity to play key role in productizing cutting edge research, developing internal tools, and analytical features.  If you have extensive experience with Ruby on Rails and SQL, looking to make dynamic impact at a fast growing startup while working at the bleeding edge of technology, we want to hear from you. Responsibilities: Write secure, maintainable code that powers the platform that connects the world’s trucksWork closely with Research Engineers, Research / Data Scientists to help productize cutting edge researchCollaborate with a cross functional team to develop APIs and software systemsLaunch and support features that will be used by trucking industry and its partnersTake an active part in code reviews and help to guide software architecture decisionsResource for the product team to determine technical feasibility of features Qualifications: 5+ years software development experienceProficient in Ruby on Rails and PostgreSQLBasic understanding of Linux/Unix systemsAn affinity for creating software that is extensible, performant, and easy to readA degree in computer science, software engineering, or a related field
Keeptruckin San Francisco, CA
Aug 10, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located in the city’s South of Market (SOMA) neighborhood, the KeepTruckin headquarters is a walk away from Oracle Park (go Giants!) and Union Square. Our building—built in 1923—has a unique industrial, open feel made comfortable with countless comfy couches and beautiful greenery. When they’re not working, you can find fellow team members playing pool, enjoying the rooftop view, and exploring this historical city. About the Job:  We’re looking for a Strategic Analyst to support operations in a key new focus area for KeepTruckin. Responsibilities: Create, optimize and maintain queries against large databases to automate reporting and ETL jobsSummarize and visualize trucking geospatial data in ways that help our partners and customers in the logistics industry better understand their businessesConduct statistical analyses to help business partners drive strategic decisions Qualification: Fluency in SQL2+ years of experience in data analysisBA/BS degree requiredAbility to problem-solve and work in a fast-paced, evolving environmentInterest in learning the ins and outs of the trucking industryPython is a plus
Keeptruckin San Francisco, CA
Aug 10, 2019
Who we are:  KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. We are a Forbes Cloud 100 company and we’ve been recognized by Glassdoor as a “Best Place to Work” in 2019. We’re on the hunt to find talented individuals to join our growing team. Located in the city’s South of Market (SOMA) neighborhood, the KeepTruckin headquarters is a walk away from Oracle Park (go Giants!) and Union Square. Our building—built in 1923—has a unique industrial, open feel made comfortable with countless comfy couches and beautiful greenery. When they’re not working, you can find fellow team members playing pool, enjoying the rooftop view, and exploring this historical city. About the job: Be one of the founding members of KeepTruckin’s Strategy department, focused on everything from high-level growth strategy, to more tactical questions around go-to-market, international, sales and marketing models, and pricing. Responsibilities: Driving vision and execution as an important member of our cross-functional strategy teamIdentify both proactive (forward looking, your own initiative) and reactive (fulfilling strategy and analysis requests from other stakeholders) strategy initiatives, and prioritize themCollaborate cross-functionally with sales, marketing, finance, product, business operations, and other parts of the business to acquire the right data and context for strategic analysisDevelop a holistic understanding of the various components of KeepTruckin’s business and be able to apply the multidisciplinary thinking to all your strategic analysisEffectively communicate and shepherd the results of your work and analysis to leaders and functional owners in other parts of the business Qualifications: 7+ years of experience in management or strategy consulting, investment banking and private equity, product management, and operations, ideally in technology companiesStrong intuition and ability around working with and drawing conclusions from data, and competency with Excel and other basic analytical toolsBA/BS/MS from a leading institution, MBA is a big plusExperience working on cross-functional projects with various stakeholders and a demonstrated expertise in managing such projectsSelf-guided and able to work in ambiguous environments under tight and unpredictable timelinesAbility to navigate through large companies and build and nurture relationships with all kinds of leaders and teams