Cabify

  • Buenos Aires, Argentina
Cabify Madrid, Spain
Aug 17, 2019
Do you want to change the world? At Cabify, that’s what we’re doing: We make cities better places to live by improving mobility for the people living in them through our platform. Maybe one day cities will be places where nobody needs to own a car; but we still have a long way to go before we get there... Do you want to join us? Founded in 2011, we became the first Spanish tech unicorn. Our global HQ is in Madrid, but you can currently find us in 40+ cities across Spain, Portugal and Latin America. Every month new members join our world-class team of passionate, smart and talented individuals with a hunger to challenge the status quo. We are a confident, professional, charismatic and focused team, young at heart and proud to do things the right way. We like to think of ourselves as an ethical and innovative tech company that has created a business where everyone is treated fairly and respectfully, from our engineers to the drivers that use our platform. Moreover, we always comply fully with government regulations and respect local laws. Also, as a socially responsible company where innovation comes first, we’re always looking to promote a diverse and inclusive workplace through our talent acquisition policy. So if we’re going to turn our vision into a reality, we’re going to need many more bright, ambitious people to join us! We want people who believe in our culture, our values and our eight core principles. About the position: The CRM/DRM Coordinator is responsible for managing & design all the local CRM strategy for users, drivers & corporations. As it, she/he will be responsible for the implementation of different activation/ engagement/ retention CRM strategies based on data, monitors key indicator related to CRM communications & area developement, and manage strategic projects for CRM automation. How will you help us achieve our mission? Ongoing optimization of Flow of comms to improve business metrics on weekly/monthly basis; Create performance dashboards, auto-rules matrix & playbook of actions for monitoring, executional control & daily improvement, that allow us to identify and develop possible improvements in the relationship journey; Making sure the customer segmentation criteria is correctly targeted for marketing/operational activities;    Coordinate with the internal team all the production for CRM initiatives is on time for the on-time delivery; Define, plan and delivere CRM strategic projects across the company encouraging customer retention and customer loyalty; Guarantee the desing & usage of key planning tools, processes and projects related to the area, focus on scalability and achieving significant deliverables of CRM/DRM Team; Ensure a close and efficient workflow with key internal stakeholders and departaments, specially Global and Local Growth Team; Team management: Performance review, carreer plan, area and team development. Create & continosly delivering a baseline departamental plan; Perform timely & accurate KPI reporting on weekly/ monthly basis.                                                                                                                                                                What we’re looking for: >3 year experience in a CRM/Email marketing related function BS in Marketing, Engineering, Business Administration, Economics or equivalent education Data-driven, being able to design new analysis and convert them into business decisions and campaign optimizations                               Planning & organization, Strategic view, Detail oriented, Analytical tools, Analytical skills, Campaign/dashboard reports generation,Marketing Funnel Understanding, Strong understanding of your country’ consumer and media landscapes Spanish and English speaker. Portuguese is a plus Plus disable certificate The good stuff: We’re a company full of happy, motivated people and we never want that to change. Here are some more reasons why it rocks to be part of our family: Flexible work environment & hours Regular fun team events Cabify staff discount Personal development programmes Flexible remuneration: subsidized restaurant tickets, transport tickets, healthcare and childcare A pet room so you don’t have to leave your furry friend at home All the gear you need - just bring yourself. And last but not least...free coffee!  
Cabify Colombia
Aug 17, 2019
Do you want to change the world? At Cabify, that’s what we’re doing. We aim to make cities better places to live by improving mobility for the people living in them, connecting  riders to drivers at the touch of a button. Maybe one day cities will be places where nobody needs a private car. But we’ve still got a long way to go...fancy joining us? Founded in 2011, we have become the first Spanish tech ‘unicorn’. Our HQ is in Madrid but you can currently find us in 38 cities across Spain, Portugal and Latin America. Every month, new members join our world-class team of passionate, smart and talented individuals with a hunger to challenge the status quo. But no matter how quickly we grow or how big we become, we’re determined to keep our ‘start-up’ spirit. We are a confident, professional, charismatic and focused team, young at heart and proud to do things the right way. We like to think of ourselves as an ethical and innovative tech company that has created a business where everyone is treated fairly and respectfully, from our engineers to the drivers that use our platform. Moreover, we always comply fully with government regulations and respect local laws, and as a socially responsible company where innovation comes first, we’re always looking to promote a diverse and inclusive workplace through our talent acquisition policy. It’s been quite a ride so far, but in reality our journey has only just begun. If we’re going to turn our vision into a reality, we’re going to need plenty more bright, ambitious people to join us!   About the position:   How will you help us achieve our mission? Plan budget and manage spend on cities growth initiatives. Responsible for performance against key top-line growth KPIs. Responsible for monitoring the execution of acquisition & CRM team. Deep dive in data to uncover key business insights and opportunities for growth. What we’re looking for: Hands-on and continuous delivery attitude. Ability to learn and adapt to change. Detail-oriented, self-starter and team player. Growth marketing, entrepreneurship, consultancy or operations strategy experience. Strong background in analytics applied to business problems (SQL and Tableau experience preferred). Lead without authority. The good stuff: We’re a company full of happy, motivated people and we never want that to change. Here are some more reasons why it rocks to be part of our family. Flexible work environment & hours Regular fun team events Cabify staff discount Personal development programmes All the gear you need - just bring yourself. And last but not least...free coffee!
Cabify Buenos Aires, Argentina
Aug 17, 2019
Customer Success Executive - Buenos Aires   ¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un carro privado, pero aún nos queda un largo camino por recorrer… ¿nos acompañas?   Somos un equipo seguro de sí mismo, energético, profesional y carismático, y estamos orgullosos de hacer las cosas bien; y sin importar lo rápido que crezcamos o lo grande que nos volvamos, queremos mantener nuestro espíritu ‘start-up’. Nos gusta pensar en nosotros mismos como una empresa de tecnología ética e innovadora que ha creado un negocio donde todos son tratados de manera justa y respetuosa, desde nuestros ingenieros hasta los conductores que utilizan nuestra plataforma. Además, siempre cumplimos plenamente con las regulaciones gubernamentales y respetamos las leyes locales.   Hemos recorrido un largo camino hasta ahora, pero en realidad nuestro viaje no ha hecho más que comenzar. Si vamos a convertir nuestra misión en una realidad, ¡necesitamos que personas con talento y ambición como tú se unan a nuestro equipo!   Sobre el puesto:     ¿Cómo nos ayudarás a cumplir con nuestra misión?   Diseñar e implementar estrategias de ventas que aseguren el cumplimiento de los objetivos de ingresos mediante el crecimiento de las cuentas ya existentes. Desarrollar y mantener relaciones extraordinarias con los clientes existentes para asegurar su satisfacción y retención, mientras trabajan por asegurar nuevos ingresos por ventas incrementales. Renovar efectivamente todas las cuentas asignadas con términos y condiciones favorables. Proporcionar revisiones regulares a su cartera de cuentas para resaltar los resultados clave, análisis de métricas, ROI; y de igual forma, para recomendar cambios de procesos y procedimientos para utilizar mejor nuestras soluciones. Utilizar las técnicas consultivas para enseñar a los clientes acerca de su industria y ofrecer perspectivas únicas sobre su negocio. Buscar constantemente nuevas oportunidades de negocio presentando y recomendando nuevos productos y servicios de nuestro portafolio. Trabajar estrechamente en la implementación interna y los equipos para garantizar la satisfacción del cliente. Mantener información actualizada y precisa de la cuenta y la información de contacto dentro de la base de datos de clientes asignada.   Lo que estamos buscando:     Profesional en Administración de empresas, Negocios Internacionales, Ingenierías, Marketing o afines. Mínimo 3 años de experiencia en ventas, desarrollo de negocios o gestión de cuentas. Capacidad demostrable de dirigir y gestionar múltiples oportunidades simultáneamente. Capacidad de gestionar el pipeline abierto y generar con precisión un pronóstico de ventas. Alta capacidad de escucha y resolución de problemas. Persona altamente proactiva, organizada y orientada al detalle. Excelentes Habilidades de comunicación. Facilidad para el trabajo en equipo. Manejo de Office.      Sobre el equipo con el que trabajarás:   Formarás parte de un equipo experimentado, divertido y profesional que vela por el cumplimiento de los objetivos comerciales garantizando un crecimiento sostenible en el mercado.   Ahora viene lo bueno:   Somos una empresa llena de gente feliz y motivada… ¡y no queremos que eso cambie! Aquí te mostramos algunas razones por las que te encantará formar parte de la familia Cabify. Horario y ambiente flexible de trabajo. Eventos divertidos con todo el equipo. Descuentos para empleados. Programas de desarrollo personal. Todo el equipamiento que necesites (tú solo tienes que poner tu t
Cabify Argentina
Aug 17, 2019
HR Specialist - Argentina & Uruguay ¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un coche privado, pero aún nos queda un largo camino por recorrer… ¿nos acompañas? Fundada en 2011, nos hemos convertido en el primer ‘unicornio’ español. Nuestra sede central está en Madrid pero actualmente nos encontramos en 38 ciudades de España, Portugal y Latinoamérica. Y cada mes que pasa más gente se une a nuestro equipo internacional lleno de personas apasionadas, brillantes y con talento con ganas de desafiar el “status quo”. Pero no importa lo rápido que crezcamos o lo grande que nos volvamos, queremos mantener nuestro espíritu ‘start-up’. Somos un equipo seguro de sí mismo, energético, profesional y carismático, y estamos orgullosos de hacer las cosas bien. Nos gusta pensar en nosotros mismos como una empresa de tecnología ética e innovadora que ha creado un negocio donde todos son tratados de manera justa y respetuosa, desde nuestros ingenieros hasta los conductores que utilizan nuestra plataforma. Además, siempre cumplimos plenamente con las regulaciones gubernamentales y respetamos las leyes locales. Hemos recorrido un largo camino hasta ahora, pero en realidad nuestro viaje no ha hecho más que comenzar. Si vamos a convertir nuestra misión en una realidad, ¡necesitamos que personas con talento y ambición como tú se unan a nuestro equipo!!   Sobre el puesto   ¿Cómo nos ayudarás a cumplir con nuestra misión? Reclutando a los mejores talentos del mercado para ejecutar la estrategia de negocio.       Entendiendo la cultura organizacional y proponiendo mecanismos que eleven el desempeño y el bienestar de nuestro talento humano.       Definiendo e implementando nuevos beneficios a nuestra Propuesta de Valor.       Desarrollando  e implementando procedimientos y políticas del área.       Velando por mantener una estructura salarial competitiva y en función de las bandas salariales definidas.       Colaborando en los procesos de Gestión del Desempeño, Capacitación y Desarrollo.       Confeccionando las novedades de liquidación y revisando la pre liquidación y el impacto en ganancias.       Ejecutando la administración de personal. Todos los procesos relacionados con la nómina asociados con ingresos, egresos, confección de legajos, contratos, ART, entrega de recibos, herramientas de trabajo, etc.       Velando por el cumplimiento de normas locales y políticas de la compañía respecto de temas de Seguridad e Higiene.       Colaborando con todo lo referido a la gestión de la oficina, pedidos y distribución insumos para usos generales, administración del servicio de Limpieza, proveedor de Internet, etc   Lo que estamos buscando: Al menos 3 años de experiencia en posiciones similares. Serán valorados perfiles recibidos de las carreras de Administración de Empresas, Recursos Humanos, o afines. Apuntamos a perfiles muy proactivos, con alta actitud de servicio, compromiso con el cliente interno y orientación a la resolución de problemas. Flexible y adaptable a los cambios Gestión de prioridades en un entorno de ritmo constante. Capacidad para tomar decisiones Orientado al detalle con excelentes habilidades de organización y documentación. . Sobre el equipo con el que trabajarás: Formarás parte de un equipo fantástico, experimentado y profesional que trabaja para posicionar la marca Cabify con energía, optimismo y pasión. Ahora viene lo bueno: Somos una empresa llena de gente feliz y motivada… ¡y no queremos que eso cambie! Aquí te mostramos algunas razones por las que te encantará formar parte de la familia Cabify. Horario y ambiente flexible de trabajo. Eventos divertidos con todo el equipo. Descuentos para empleados. Programas de desarrollo personal. Todo el equipamiento que necesites (tú solo tienes que poner tu talento).  
Cabify Madrid, Spain
Aug 17, 2019
¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un coche privado, pero aún nos queda un largo camino por recorrer… ¿nos acompañas? Fundada en 2011, nos hemos convertido en el primer ‘unicornio’ español. Nuestra sede central está en Madrid pero actualmente nos encontramos en 40+ ciudades de España, Portugal y Latinoamérica. Y cada mes que pasa más gente se une a nuestro equipo internacional lleno de personas apasionadas, brillantes y con talento con ganas de desafiar el “status quo”. Pero no importa lo rápido que crezcamos o lo grande que nos volvamos, queremos mantener nuestro espíritu ‘start-up’. Somos un equipo seguro de sí mismo, energético, profesional y carismático, y estamos orgullosos de hacer las cosas bien. Nos gusta pensar en nosotros mismos como una empresa de tecnología ética e innovadora que ha creado un negocio donde todos son tratados de manera justa y respetuosa, desde nuestros ingenieros hasta los conductores que utilizan nuestra plataforma. Además, siempre cumplimos plenamente con las regulaciones gubernamentales y respetamos las leyes locales, y como compañía socialmente comprometida donde prima la innovación, fomentamos la diversidad en nuestras políticas de incorporación de talento. Hemos recorrido un largo camino hasta ahora, pero en realidad nuestro viaje no ha hecho más que comenzar. Si vamos a convertir nuestra misión en una realidad, ¡necesitamos que personas con talento y ambición como tú se unan a nuestro equipo!! ¿Cómo nos ayudarás a cumplir con nuestra misión? Trabajando con equipos locales en Latam, para comprender las necesidades de sus mercados. Creando contenidos atractivos para las campañas locales teniendo en cuenta el público objetivo, la voz de nuestra marca y las características de cada formato y canal. Coordinando con el equipo de diseño local que el contenido propuesto se transmita claramente a través de los diseños para obtener los mejores resultados. Trabajando de la mano del equipo global de marca para que los contenidos transmitan la identidad de nuestra marca y estén alineados a la estrategia del negocio. Lo que estamos buscando: Un compañero/a que tenga formación en publicidad, periodismo, comunicación audiovisual o similares. +3 años de experiencia en una posición similar como redactor de contenidos digitales en agencias de publicidad o como redactor inhouse. Debe conocer las especificaciones y métricas de los formatos digitales y haber trabajado previamente con objetivos de performance. Valoramos mucho que tenga experiencia previa en creación de contenidos para marcas presentes en mercados de Latinoamérica. Una persona creativa, que le guste escribir, con atención al detalle y con foco en los resultados. Buscamos alguien resolutivo y que le guste trabajar en equipo. Si además de hablar español, también sabe portugués y/o inglés, ¡mejor que mejor! Y ahora viene lo bueno: Somos una empresa llena de gente feliz y motivada… ¡y no queremos que eso cambie! Aquí te mostramos algunas razones por las que te encantará formar parte de la familia Cabify: Horario y ambiente flexible de trabajo. Eventos divertidos con todo el equipo. Descuentos para empleados. Programas de desarrollo personal. Retribución flexible en tickets restaurant, transporte, seguro médico y guarderías. Una sala de mascotas en la oficina para que no tengas que dejar a tu peludo amigo en casa. Todo el equipamiento que necesites (tú solo tienes que poner tu talento). Y lo último, pero no menos importante... ¡café gratis!
Cabify Madrid, Spain
Aug 16, 2019
Do you want to change the world? At Cabify, that’s what we’re doing: We make cities better places to live by improving mobility for the people living in them through our platform. Maybe one day cities will be places where nobody needs to own a car; but we still have a long way to go before we get there... Do you want to join us? Founded in 2011, we became the first Spanish tech unicorn. Our global HQ is in Madrid, but you can currently find us in 40+ cities across Spain, Portugal and Latin America. Every month new members join our world-class team of passionate, smart and talented individuals with a hunger to challenge the status quo. We are a confident, professional, charismatic and focused team, young at heart and proud to do things the right way. We like to think of ourselves as an ethical and innovative tech company that has created a business where everyone is treated fairly and respectfully, from our engineers to the drivers that use our platform. Moreover, we always comply fully with government regulations and respect local laws. Also, as a socially responsible company where innovation comes first, we’re always looking to promote a diverse and inclusive workplace through our talent acquisition policy. So if we’re going to turn our vision into a reality, we’re going to need many more bright, ambitious people to join us! We want people who believe in our culture, our values and our eight core principles. How will you help us achieve our mission? Take responsibility for the design and optimization of the Company’s global Comp & Ben program. Partner with our HRBPs to advise and influence business leaders in compensation strategy, programs and issues while balancing business acumen, reward expertise and relationship skills. Identification, assessment and execution of ongoing compensation processes. Support in aligning and organizing the Compensation ranges scheme with the company’s structure. Responsible for budgeting and controlling the salaries and benefits budgets at a Global level. Support in re-designing a variable compensation program within the different areas of the company. Responsible for monthly/annual compensation cost centralization and reporting at a global level. Responsible for maintaining updated all comp & Ben in our HR Systems Support Comp & Ben Head in the salary surveys management . Work with cross-functional teams and leadership to understand business goals and recommend/implement new approaches, policies and processes to effect continual improvements in compensation programs   What we’re looking for: +4 years of experience in a professional, fast-paced environment. Pogressive Human Resources and compensation experience. Strong background in Compensation, Mathematics, Finance, Statistics or Economics preferred. Consulting experience strongly preferred Strong analytical capabilities, familiarity with broader underlying concepts, and ability to communicate with business partners to resolve complex problems and recommend or produce the best solutions for their client. Works independently to drive and manage projects across multiple functions and client groups. Works regularly and comfortably with high-level individual contributors and managers across multiple functions Strong planning, project management, organizational and communication skills Bachelor’s degree or equivalent (specialization in Comp & Ben preferred) About the team you’ll work with: You’ll join a fantastic team of bright, experienced HR professionals who make Cabify an incredible place to work! The good stuff: We’re a company full of happy, motivated people and we never want that to change. Here are some more reasons why it rocks to be part of our family: Flexible work environment & hours Regular fun team events Cabify staff discount Personal development programmes Flexible remuneration: subsidized restaurant tickets, transport tickets, healthcare and childcare A pet room so you don’t have to leave your furry friend at home All the gear you need - just bring yourself. And last but not least...free coffee!
Cabify São Paulo, Brazil
Aug 15, 2019
Você gostaria de mudar o mundo? Na Cabify, é isso que estamos fazendo. Pretendemos tornar as cidades melhores lugares para viver, melhorando a mobilidade para as pessoas que vivem nelas, conectando passageiros a motoristas com o toque de um botão. Talvez um dia as cidades sejam lugares onde ninguém precise de um carro particular… mas ainda temos um longo caminho a percorrer! Gostaria de fazer parte? Fundada em 2011, nos tornamos o primeiro "unicórnio" espanhol. Nossa sede está em Madri, mas atualmente pode encontrar-nos em 38 cidades em toda a Espanha, Portugal e América Latina. Todos os meses, novas pessoas se juntam à nossa equipe cheia pessoas apaixonadas, brilhantes e talentosas com vontade para desafiar o ‘status quo’. Mas não importa o quão rápido nós crescemos ou quão grande nós nos tornamos, queremos manter o nosso espírito de "start-up". Somos uma equipe confiável, profissional, carismática, energética e orgulhosa de fazer as coisas da maneira certa. Nós gostamos de pensar em nós mesmos como uma empresa de tecnologia ética e inovadora que criou um negócio onde todos são tratados de forma justa e respeitosa, já sejam os nossos engenheiros ou os motoristas que usam nossa plataforma. Além disso, sempre cumprimos plenamente os regulamentos governamentais e respeitamos as leis locais. Nós percorremos um longo caminho até agora, mas a nossa viagem apenas começou. Se quisermos fazer a nossa missão uma realidade, precisamos de pessoas com talento e ambição como você para se juntar a nossa equipe! Estamos procurando um Líder de Equipe para desenvolver os agentes do nosso Centro de Atendimento ao motorista, dando o suporte necessário e supervisionando todas as ações relacionadas ao centro. Este papel deverá ser executado por alguém focado em pessoas, analítico, que goste de desenvolver time e procure diferentes formas de trabalho para melhorar a performance da equipe.   Como você vai nos ajudar a alcançar nossa missão? Controlar o processo de Onboarding nacional, gestionando e melhorando os KPIs de ativação e engajamento dos novos motoristas; Definir, planejar e coordenar estratégias para alavancar tráfego, conversão e operação utilizando conhecimento de mercado e melhores práticas; Assegurar e transmitir padrões de ativação de acordo com a proposta de valor da Cabify; Coordenar com a equipe global comunicações e configurações necessárias para que possamos atingir os nossos targets;   Acompanhar indicadores de resultados do negócio, dar suporte e participar de discussões estratégicas para definição de próximos passos; Liderar e desenhar projetos de melhorias da área. O que estamos procurando? Graduação - idealmente em administração, economia ou áreas relacionadas à exatas Excelentes habilidades analíticas e pensamento orientado a solução de problemas; Experiência no desenvolvimento de hipóteses e testes A/B, visando otimização do ciclo de vida de usuários; Experiência na elaboração e execução de campanhas de performance; Habilidades de adaptação em ambientes dinâmicos e de constante evolução; Expertise em planejamento de planos de negócios; Conhecimento de levantamento de processos e metodologias de melhorias contínuas Conhecimento de criação, desenho e execução de ferramentas para medir desempenho da equipe Liderança motivacional, flexibilidade, responsabilidade e compromisso  Autonomia e capacidade de trabalhar com diversas frentes Paixão por servir, ouvir o time, aconselhar, ter um bom relacionamento interpessoal e empatia Dominar o idioma inglês é fundamental e ter conhecimentos de espanhol é desejável;   Sobre a equipe com quem trabalhará: Vibra energia empreendedora: somos movidos pela curiosidade, nunca desistimos e estamos focados em superar nossos próprios limites; Damos o máximo, porque adoramos trabalhar com compromisso e dedicação; Encaramos as mudanças como oportunidades e aprendemos com nossos erro; A excelência e a execução são primordiais na nossa forma de fazer as coisas; Promovemos o bom clima, alegria e diversão; Sabemos como construir com outras pessoas e desfrutamos trabalhando em equipe. As coisas boas: Somos uma empresa cheia de pessoas felizes e motivadas e nunca queremos que isso mude! Aqui mostramos algumas razões pelas quais você vai adorar ser parte da família Cabify! Horário e ambiente de trabalho flexível. Eventos divertidos com todo o time. Diversos descontos para funcionários. Programas de desenvolvimento pessoal. Benefícios como vale-refeição, vale-transporte, plano de saúde, entre outros. Todo o equipamento que precisa para o seu trabalho (só traga você com seu talento!) E o último, mas não menos importante... café e frutas grátis!
Cabify Distrito Federal, Mexico
Aug 15, 2019
  ¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un coche privado, pero aún nos queda un largo camino por recorrer… ¿nos acompañas? Fundada en 2011, nos hemos convertido en el primer ‘unicornio’ español. Nuestra sede central está en Madrid pero actualmente nos encontramos en 38 ciudades de España, Portugal y Latinoamérica. Y cada mes que pasa más gente se une a nuestro equipo internacional lleno de personas apasionadas, brillantes y con talento con ganas de desafiar el “status quo”. Pero no importa lo rápido que crezcamos o lo grande que nos volvamos, queremos mantener nuestro espíritu ‘start-up’. Somos un equipo seguro de sí mismo, energético, profesional y carismático, y estamos orgullosos de hacer las cosas bien. Nos gusta pensar en nosotros mismos como una empresa de tecnología ética e innovadora que ha creado un negocio donde todos son tratados de manera justa y respetuosa, desde nuestros ingenieros hasta los conductores que utilizan nuestra plataforma. Además, siempre cumplimos plenamente con las regulaciones gubernamentales y respetamos las leyes locales. Hemos recorrido un largo camino hasta ahora, pero en realidad nuestro viaje no ha hecho más que comenzar. Si vamos a convertir nuestra misión en una realidad, ¡necesitamos que personas con talento y ambición como tú se unan a nuestro equipo! Sobre el puesto Como nuestro Excellence Senior Manager serás el responsable de alinear los recursos y esfuerzos de tu equipo de trabajo hacia el cuidado y mantenimiento de nuestros clientes, respetando nuestras políticas y estándares de calidad. Tus principales funciones serán: Gestión y formación del equipo. Gestión de tráfico e incidencias en tiempo real. Atención al cliente premium y asistencia al conductor en tiempo real. Toma de decisiones, resolución de problemas en tiempo real.  Gestión administrativa de cuentas de clientes. Ajuste de recibos, balances y descuentos. Mantener una alta calidad de servicio. Establecimiento de indicadores de nivel de Servicio (COPC, NPS, CISA) Investigación de mercado y benchmarking Dirigir proyectos de mejora continúa Lo que estamos buscando: Licenciatura/ Ingeniería concluida. Experiencia en Call Center o áreas de atención y cuidado del cliente Conocimiento avanzado de Microsoft Office Conocimiento avanzado de Zendesk (altamente deseable) o alguna otra sistema de gestión de incidencias Experiencia de 8 años en puestos similares, gestionando equipos de trabajo. Sobre el equipo con el que trabajarás: Formarás parte de un equipo fantástico, experimentado y profesional que trabaja para posicionar la marca Cabify con energía, optimismo y pasión. Ahora viene lo bueno: Somos una empresa llena de gente feliz y motivada… ¡y no queremos que eso cambie! Aquí te mostramos algunas razones por las que te encantará formar parte de la familia Cabify. Horario y ambiente flexible de trabajo. Eventos divertidos con todo el equipo. Descuentos para empleados. Programas de desarrollo personal. Todo el equipamiento que necesites (tú solo tienes que poner tu talento). Y lo último, pero no menos importante... ¡café gratis!
Cabify Buenos Aires, Argentina
Aug 15, 2019
Growth Manager at MOVO _______________________________________________________ Buenos Aires At MOVO , we bet on the efficiency of cities and we are committed to the environment. Our scooters are 100% electric.  We combine efficiency, technology and clean energy against pollution. We believe in clean cities and therefore we create mobility alternatives so that the private or carbon fueled vehicles are no longer necessary. At MOVO we believe that the color of our sky must remain blue. Luis and Álvaro, founders of MOVO , met in Beijing, a megalopolis where pollution and traffic jams coexist with more than 25 million citizens. The efforts of the local government to fight it are unprecedented and with mixed results. Both embarked on a project to look for ecological and efficient mobility solutions for cities. This is how Movo was born, under the premise of improving urban mobility in cities through technology. Ever since we launched in Madrid nearly 6 months ago, we have achieved exponential growth through our network of  scooters that offer a quick, efficient, and low cost transportation alternative. We are just getting started Challenged? Join us! About the position: As our Growth Manager, you will focus on user acquisition, activation, and retention, connecting a full knowledge about your local customers with the global Growth Strategy to establish Movo as a market leader for micro-mobility. This position will report directly to the City Manager in Argentina  and play a critical role in the rapid growth connecting supply and demand in Buenos Aires at first. Execute the global growth strategy to establish Movo as a market leader for micro-mobility Deep dive in data to uncover key business insights and opportunities for growth Measure the success of new growth tactics Plan a local budget and manage to spend on growth initiatives Responsible for performance against key top-line growth KPIs Work closely with operations and partnerships team. Responsible for monitoring the execution of your growth team Execute offline acquisition events What we’re looking for: 3-5 years of growth marketing, entrepreneurship, consultancy or operations strategy experience Strong background in analytics applied to business problems (Tableau experience preferred) A detail-oriented and operative person, self-starter and a team player. Ability to learn and adapt to change Leadership skills & strategic mindset Hands-on and continuous delivery attitude Digital environment knowledge and ability to understand how attribution works Manage production of conversion elements previous funnel-like banners, content, etc Out of the box thinker. Monitorize and evaluate competitors actions The good stuff: We’re a company full of happy, motivated people and we never want that to change. Here are some more reasons why it rocks to be part of our family. Flexible work environment & hours Regular fun team events Cabify staff discount Personal development programs All the gear you need - just bring yourself And last but not least...free coffee!
Cabify Buenos Aires, Argentina
Aug 14, 2019
DESCRIPTION At Cabify, that’s what we’re doing. We aim to make cities better places to live by improving mobility for the people living in them, connecting  riders to drivers at the touch of a button. Maybe one day cities will be places where nobody needs a private car. But we’ve still got a long way to go...fancy joining us?  Founded in 2011, we have become the first Spanish tech ‘unicorn’. Our HQ is in Madrid but you can currently find us in 38 cities across Spain, Portugal, Brazil and Latin America. Every month, new members join our world-class team of passionate, smart and talented individuals with a hunger to challenge the status. But no matter how quickly we grow or how big we become, we’re determined to keep our ‘start-up’ spirit. We are a confident, professional, charismatic and focused team, young at heart and proud to do things the right way. We like to think of ourselves as an ethical and innovative tech company that has created a business where everyone is treated fairly and respectfully, from our engineers to the drivers that use our platform. Moreover, we always comply fully with government regulations and respect local laws. It’s been quite a ride so far, but in reality, our journey has only just begun. If we’re going to turn our vision into a reality, we’re going to need plenty more bright, ambitious people to join us! How will you help us achieve our mission? You will be the central point of the product beside the team from Argentina and Uruguay, you will know all the functionalities that we already have and what we are studying to develop. You will help the team to think strategically taking the product knowledge to the other areas. We work for our user, and you must be the person to understand everything about the user and the market of Argentina and Uruguay. You must know, passenger, driver, companies that use our app, and of course the market that we are.Your initial challenge is to structure the area next to the headquarter. Understanding the strategy being planned for Argentina and Uruguay, and developing methodologies that will bring you closer to all local heads. For this you will have the support of a team that has already executed this process in other countries. You will be at the front of two countries that did not have this position, and you must bring the importance of user understanding and strategic planning to these two countries. Formatting an area is a rewarding challenge. What we’re looking for: Experience in data analysis and user search; Experience with strategic planning, creative methodologies like Design Thinking are a differential; Experience with quantitative and qualitative research; Experience with product development is a differential; Availability to travel.  About the team you’ll work with: You will work on Cabify's most diverse team. A team that is located in 6 different countries and that daily discusses how we can make a bigger impact on people's lives. A team that brings together people from research, content, UX, data analysis, and more. And that seeks for someone to complete bringing the vision and knowledge of the Latam market. In the Product Marketing team you have the possibility to know different profiles of users from different countries and to make the information that helps in the construction of our product.  Let's do this together? The good stuff: We’re a company full of happy, motivated people and we never want that to change. Here are some more reasons why it rocks to be part of our family. Flexible work environment & hours; Regular fun team events; Cabify staff discount; Personal development programmes; Flexible remuneration: subsidised restaurant tickets, transport tickets, healthcare and childcare; All the gear you need - just bring yourself; And last but not least...free coffee! Cabify is proud of being an equal opportunity workplace. We celebrate diversity and we are committed to creating an inclusive environment for all employees regardless of background, gender, religion, orientation, age or ability. JOIN US!
Cabify
Aug 14, 2019
  ¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un coche privado, pero aún nos queda un largo camino por recorrer… ¿nos acompañas?   Fundada en 2011, nos hemos convertido en el primer ‘unicornio’ español. Nuestra sede central está en Madrid pero actualmente nos encontramos en 38 ciudades de España, Portugal y Latinoamérica. Y cada mes que pasa más gente se une a nuestro equipo internacional lleno de personas apasionadas, brillantes y con talento con ganas de desafiar el “status quo”.   Pero no importa lo rápido que crezcamos o lo grande que nos volvamos, queremos mantener nuestro espíritu ‘start-up’. Somos un equipo seguro de sí mismo, energético, profesional y carismático, y estamos orgullosos de hacer las cosas bien. Nos gusta pensar en nosotros mismos como una empresa de tecnología ética e innovadora que ha creado un negocio donde todos son tratados de manera justa y respetuosa, desde nuestros ingenieros hasta los conductores que utilizan nuestra plataforma. Además, siempre cumplimos plenamente con las regulaciones gubernamentales y respetamos las leyes locales.   Hemos recorrido un largo camino hasta ahora, pero en realidad nuestro viaje no ha hecho más que comenzar. Si vamos a convertir nuestra misión en una realidad, ¡necesitamos que personas con talento y ambición como tú se unan a nuestro equipo!!   Sobre el puesto ¿Cómo nos ayudarás a cumplir con nuestra misión? Gestionando incidencias en tiempo real. Brindando la mejor atención al cliente vía e-mail, chat y en plataformas digitales. Con tu capacidad para la toma de decisiones y tu habilidad de resolución de problemas (vouchers, cargos no reconocidos, tickets, etc.). Lo que estamos buscando: Técnico o tecnólogo en áreas administrativas, financieras o de servicios. Experiencia entre 6 meses o un año en servicio al cliente - call center  (chat, teléfono, correo y tickets). Horario de turnos rotativos de Domingo a Domingo con un día compensatorio entre semana. Eres capaz de aprender rápido y adaptarte a los cambios.   Sobre el equipo con el que trabajarás:   Formarás parte de un equipo fantástico, experimentado y profesional que trabaja para posicionar la marca Cabify con energía, optimismo, orienta al logro y pasión por nuestra labor.   Ahora viene lo bueno:   Somos una empresa llena de gente feliz y motivada… ¡y no queremos que eso cambie! Aquí te mostramos algunas razones por las que te encantará formar parte de la familia Cabify. Horario y ambiente flexible de trabajo. Eventos divertidos con todo el equipo. Descuentos para empleados. Programas de desarrollo personal. Todo el equipamiento que necesites (tú solo tienes que poner tu talento). Y lo último, pero no menos importante... ¡café gratis!
Cabify
Aug 14, 2019
  ¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un coche privado, pero aún nos queda un largo camino por recorrer… ¿nos acompañas?   Fundada en 2011, nos hemos convertido en el primer ‘unicornio’ español. Nuestra sede central está en Madrid pero actualmente nos encontramos en 38 ciudades de España, Portugal y Latinoamérica. Y cada mes que pasa más gente se une a nuestro equipo internacional lleno de personas apasionadas, brillantes y con talento con ganas de desafiar el “status quo”.   Pero no importa lo rápido que crezcamos o lo grande que nos volvamos, queremos mantener nuestro espíritu ‘start-up’. Somos un equipo seguro de sí mismo, energético, profesional y carismático, y estamos orgullosos de hacer las cosas bien. Nos gusta pensar en nosotros mismos como una empresa de tecnología ética e innovadora que ha creado un negocio donde todos son tratados de manera justa y respetuosa, desde nuestros ingenieros hasta los conductores que utilizan nuestra plataforma. Además, siempre cumplimos plenamente con las regulaciones gubernamentales y respetamos las leyes locales.   Hemos recorrido un largo camino hasta ahora, pero en realidad nuestro viaje no ha hecho más que comenzar. Si vamos a convertir nuestra misión en una realidad, ¡necesitamos que personas con talento y ambición como tú se unan a nuestro equipo!!   Sobre el puesto ¿Cómo nos ayudarás a cumplir con nuestra misión? Verificando los documentos de leads-conductores y sus requisitos para la activación e inicio de viajes Generarando un flujo de contacto,  comunicación efectiva y comercial con los posibles leads-conductores hasta lograr la activación y primer viaje. Realizando un seguimiento continuo de los leads-conductores antes, durante y después de su activación en la plataforma hasta asegurar el Primer viaje. Generar una experiencia memorable en el proceso  logrando la activación y el primer viaje, buscando el sobrecumplimiento de las Metas por País - Proceso Consolidar el equipo como la mejor opción para activación Online de Conductores   Lo que estamos buscando: Estudiante de primeros semestres, Técnico, Tecnólogo,  o profesional en carreras administrativas o afines, Excel intermedio y conocimiento en herramientas ofimáticas Experiencia en  call center mínimo de 6 meses, servicio al cliente, crosseling y ventas en sector financiero, telco o seguros.   Sobre el equipo con el que trabajarás: Formarás parte de un equipo fantástico, experimentado y profesional que trabaja para hacer nuestra más grande nuestra  flota de Conductores con una experiencia única en su activación y soportado hasta el primer viaje , como Cabify somos energía, optimismo y pasión.   Ahora viene lo bueno: Somos una empresa llena de gente feliz y motivada… ¡y no queremos que eso cambie! Aquí te mostramos algunas razones por las que te encantará formar parte de la familia Cabify. Horario y ambiente flexible de trabajo. Eventos divertidos con todo el equipo. Descuentos para empleados. Programas de desarrollo personal. Todo el equipamiento que necesites (tú solo tienes que poner tu talento). Y lo último, pero no menos importante... ¡café gratis!
Cabify Lima Province, Peru
Aug 14, 2019
Activador Comercial - Perú ¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un auto privado, pero aún nos queda un largo camino por recorrer… ¿nos acompañas?  Fundada en 2011, nos hemos convertido en el primer ‘unicornio’ español. Nuestra sede central está en Madrid pero actualmente nos encontramos en 38 ciudades de España, Portugal y Latinoamérica. Y cada mes que pasa más gente se une a nuestro equipo internacional lleno de personas apasionadas, brillantes y con talento con ganas de desafiar el “status quo”.  Pero no importa lo rápido que crezcamos o lo grande que nos volvamos, queremos mantener nuestro espíritu ‘start-up’. Somos un equipo seguro de sí mismo, energético, profesional y carismático, y estamos orgullosos de hacer las cosas bien. Nos gusta pensar en nosotros mismos como una empresa de tecnología ética e innovadora que ha creado un negocio donde todos son tratados de manera justa y respetuosa, desde nuestros ingenieros hasta los conductores que utilizan nuestra plataforma. Además, siempre cumplimos plenamente con las regulaciones gubernamentales y respetamos las leyes locales. Hemos recorrido un largo camino hasta ahora, pero en realidad nuestro viaje no ha hecho más que comenzar. Si vamos a convertir nuestra misión en una realidad, ¡necesitamos que personas con talento y ambición como tú se unan a nuestro equipo. Misión del puesto : Programar, coordinar y controlar las actividades comerciales de acuerdo con el direccionamiento estratégico del negocio Corporativo. Analizar y presentar resultados de dichas actividades. Sobre el puesto Desarrollar actividades y eventos que apoyen el logro de los objetivos y el cumplimiento de losres ultados del área desde las aristas de Adquisición, fidelización, retención de clientes. Proponer y definir con el Head y los Managers de B2B las orientaciones estratégicas de cada una de las áreas para contribuir al total cumplimento de las propuestas de valor. Seguimiento y analisis constante a los avances/resultados de las actividades ejecutadas para marketing con el fin de toma de decisiones. Coordinar con los equipos de Sales, Customer Success, O&A, Growth (Local y Global) la implementación de actividades (eventos, pautas publicitarias, regalos y similares de marketing) para asegurar la ejecución de lo planteado. Analizar y proponer canales, actividades y estrategias tanto offline como digitales. Integrar los objetivos del Negocio B2B con las demás áreas: Operaciones, Servicio al cliente, Finanzas, Mercadeo y otras gerencias para el correcto desempeño de actividades y acciones.  Lo que estamos buscando: Bachiller en carreras como Marketing, Administración de Empresas, Comunicaciones, Ingeniería Industrial, o afines. Deseable especialización en Marketing digital. 4 años de experiencia laboral en general Mínimo 2 años en el área comercial, marketing o planeamiento comercial (de preferencia en venta de servicios intangibles) Ahora viene lo bueno Somos una empresa llena de gente feliz y motivada… ¡y no queremos que eso cambie! Aquí te mostramos algunas razones por las que te encantará formar parte de la familia Cabify.  Eventos divertidos con todo el equipo. Descuentos para empleados. Programas de desarrollo personal. Todo el equipamiento que necesites (tú solo tienes que poner tu talento). 
Cabify Madrid, Spain
Aug 14, 2019
Do you want to change the world? At Cabify, that’s what we’re doing: We make cities better places to live by improving mobility for the people living in them through our platform. Maybe one day cities will be places where nobody needs to own a car; but we still have a long way to go before we get there... Do you want to join us? Founded in 2011, we became the first Spanish tech unicorn. Our global HQ is in Madrid, but you can currently find us in 40+ cities across Spain, Portugal and Latin America. Every month new members join our world-class team of passionate, smart and talented individuals with a hunger to challenge the status quo. We are a confident, professional, charismatic and focused team, young at heart and proud to do things the right way. We like to think of ourselves as an ethical and innovative tech company that has created a business where everyone is treated fairly and respectfully, from our engineers to the drivers that use our platform. Moreover, we always comply fully with government regulations and respect local laws. Also, as a socially responsible company where innovation comes first, we’re always looking to promote a diverse and inclusive workplace through our talent acquisition policy. So if we’re going to turn our vision into a reality, we’re going to need many more bright, ambitious people to join us! We want people who believe in our culture, our values and our eight core principles. About the position: How will you help us achieve our mission? Receive from Cabify Support team the fraud or payments tickets and triage them accordingly to the appropriate team (fraud or payments). Coordinate that those tickets assigned are resolved according to the established procedures and meeting our SLAs. In the event that in order to resolve incidents technical support is required, coordinate with the Product PM, assigning and establishing the priority to the resolution. Spec out project plans to identify stakeholders, dependencies and lay out requirements to facilitate prioritization. Request information to different stakeholders of the company needed to manage fraud and payments efficiently. Engage and work collaboratively and effectively with other teams across the organization to drive projects to timely completion. Build strong relationships with other business units as well as third parties such as payment processors, card brands and other external providers. Maintain documentation on processes and tools up to date. Develop internal tools and processes to support and optimize day-to-day operations, including analysis and system configuration with the Managers of the area. Reporting directly to the Head of Global Fraud and Head of Global Payments What we’re looking for: 3+ years related experience in project management. 3+ years related experience in payment and/or fraud projects (e.g. ecommerce, marketplace) Demonstrable experience in identifying improvement opportunities to systems or processes, and in prioritizing, documenting and delivering projects.  Business acumen and strong organizational agility to garner stakeholder support through quantifiable analysis and business cases.  Ability to handle multiple tasks in parallel through their varying lifecycle, and shepherd ideas from inception all the way through implementation.    Strong interpersonal and communication skills to track and share status updates with relevant stakeholders till completion.  Data analysis skills and proven experience building project plans. Solution-oriented person and positive attitude towards ambiguity and changes in a rapid growth environment.  Very strong command of Spanish and English, both written and spoken, with proven ability to use it daily on a working environment.   The good stuff: We’re a company full of happy, motivated people and we never want that to change. Here are some more reasons why it rocks to be part of our family. Flexible work environment & hours Regular fun team events Cabify staff discount Personal development programmes  Flexible remuneration: subsidized restaurant tickets, transport tickets, healthcare and childcare A pet room so you don’t have to leave your furry friend at home All the gear you need - just bring yourself. And last but not least...free coffee and fruit!
Cabify Madrid, Spain
Aug 14, 2019
Do you want to change the world? At Cabify, that’s what we’re doing: We make cities better places to live by improving mobility for the people living in them through our platform. Maybe one day cities will be places where nobody needs to own a car; but we still have a long way to go before we get there... Do you want to join us? Founded in 2011, we became the first Spanish tech unicorn. Our global HQ is in Madrid, but you can currently find us in 40+ cities across Spain, Portugal and Latin America. Every month new members join our world-class team of passionate, smart and talented individuals with a hunger to challenge the status quo. We are a confident, professional, charismatic and focused team, young at heart and proud to do things the right way. We like to think of ourselves as an ethical and innovative tech company that has created a business where everyone is treated fairly and respectfully, from our engineers to the drivers that use our platform. Moreover, we always comply fully with government regulations and respect local laws. Also, as a socially responsible company where innovation comes first, we’re always looking to promote a diverse and inclusive workplace through our talent acquisition policy. So if we’re going to turn our vision into a reality, we’re going to need many more bright, ambitious people to join us! We want people who believe in our culture, our values and our eight core principles. About the position: How will you help us achieve our mission?   Investigate potential and confirmed declines cases and take appropriate actions. Stay up to date on payments trends to ensure recognition of matching patterns and report them accordingly.  Respond to user contacts in regards to payment issues. Escalate cases that require higher level of expertise or approval accordingly.  Identify opportunities to develop and enhance internal policies and tools. Create business cases and use the designated channels to bubble up these requests to Management and Product stakeholders.  You will be responsible for using the existing processes, tools and communication channels to mitigate losses and increase authorizations rates. Communicate with the product teams on the development of the infrastructure necessary to increase auth rates enhance online safety in the platform. Monitor payments processing performance to detect, deep-dive and timely report any incidents that may impact the capability for riders to use the service or for the business to successfully capture transactions.  Work with internal stakeholders as well as third parties to pinpoint the root cause of any reported issues, resolve them and implement the necessary corrective/preventative measures. Manage and configure third party platforms, be the main point of contact in case of alerts. Report to the Global Head of Payments and Payment Manager What we’re looking for:   + 2 years of payments experience in e-commerce. Strong internet research skills. Ability to analyze data. Integrity to maintain high levels of confidentiality while performing investigations. Excellent problem solving, critical thinking and customer service skills.  Ability to organize and work independently with rapidly changing priorities in a fast-paced environment.  Ability to multitask, learn and adapt to new technologies. Strong written (email) interpersonal communication skills. Strong negotiation skills to build and maintain effective stakeholder relationships. Ability to detect vulnerabilities in product features. Capacity and initiative to suggest improvements and bring proposals forward to improve processes and tools in a solution oriented manner.  Demonstrable, strong knowledge of MS-Office / Google, and advanced knowledge in Excel.   Understanding and/or working experience in business intelligence tools such as Tableau, and writing SQL queries. Knowledge or previous experience administering Zendesk, a plus  Language: Spanish and English fluency, its a must, knowledge of another language, a plus. Education: a bachelor's degree or equivalent.     The good stuff: We’re a company full of happy, motivated people and we never want that to change. Here are some more reasons why it rocks to be part of our family. Flexible work environment & hours Regular fun team events Cabify staff discount Personal development programmes  Flexible remuneration: subsidized restaurant tickets, transport tickets, healthcare and childcare A pet room so you don’t have to leave your furry friend at home All the gear you need - just bring yourself. And last but not least...free coffee and fruit!
Cabify Madrid, Spain
Aug 14, 2019
Do you want to change the world? At Movo , that’s what we’re doing. We aim to make cities better places to live by improving mobility for the people living in them, providing mopeds, kick-scooters and more to come at the touch of a button. Maybe one day cities will be places where nobody needs a private car. But we’ve still got a long way to go...fancy joining us? We're looking for an experienced Payments Analyst to help improve our Movo rider experience. It’s been quite a ride so far, but in reality, our journey has only just begun. If we’re going to turn our vision into a reality, we’re going to need plenty more bright, ambitious people to join us! What will YOU do at MOVO? Investigate potential and confirmed declines cases and take appropriate remediation actions. Stay up to date on payments trends to ensure recognition of matching patterns and report them accordingly. Respond to user contacts in regards to payment issues. Escalate cases that require a higher level of expertise or approval accordingly. Identify opportunities to develop and enhance internal policies and tools. Create business cases and use the designated channels to bubble up these requests to Management and Product stakeholders. You will be responsible for using the existing processes, tools and communication channels to mitigate losses and increase authorization rates. Communicate with the product teams on the development of the infrastructure necessary to increase auth rates enhance online safety in the platform. Monitor payments processing performance to detect, deep-dive and timely report any incidents that may impact the capability for riders to use the service or for the business to successfully capture transactions. Work with internal stakeholders as well as third parties to pinpoint the root cause of any reported issues, resolve them and implement the necessary corrective/preventative measures. Manage and configure third party platforms, be the main point of contact in case of alerts. Report to the Global Head of Payments and Payment Manager. Open accounts with payment solutions. This is YOU: Education: a bachelor's degree or equivalent. At least 2 or 3 years of payments experience in e-commerce. Strong investigative and internet research skills. Ability to analyze data. Demonstrable, strong knowledge of MS-Office / Google, and advanced knowledge in Excel.  Understanding and/or working experience in business intelligence tools such as Tableau, and writing SQL queries. Knowledge or previous experience administering Zendesk, a plus Language: Spanish and English fluency, it's a must, knowledge of another language, a plus. Also YOU are:   Integrity to maintain high levels of confidentiality while performing investigations. Excellent problem solving, critical thinking and customer service skills. Ability to organize and work independently with rapidly changing priorities in a fast-paced environment. Ability to multi­task, learn and adapt to new technologies. Strong written (email) interpersonal communication skills. Strong negotiation skills to build and maintain effective stakeholder relationships. Ability to detect vulnerabilities in product features. Capacity and initiative to suggest improvements and bring proposals forward to improve processes and tools in a solution oriented manner. As a MOVOer you will enjoy… Flexible work environment & hours  Regular fun team events Movo staff discount - Cabify discount Personal development programs (Internals and externals) All the gear you need - just bring yourself **We’re a company full of happy, motivated people and we never want that to change**
Cabify Madrid, Spain
Aug 14, 2019
Do you want to change the world? At Movo, that’s what we’re doing. We aim to make cities better places to live by improving mobility for the people living in them, providing mopeds, kick-scooters and more to come at the touch of a button. Maybe one day cities will be places where nobody needs a private car. But we’ve still got a long way to go...fancy joining us? We're looking for an experienced FRONTEND ENGINEER to help improve our Movo rider experience. It’s been quite a ride so far, but in reality, our journey has only just begun. If we’re going to turn our vision into a reality, we’re going to need plenty more bright, ambitious people to join us! What will YOU do at MOVO? Be part of an international development team. Work with the IT team to deliver and improve our product. Oh, remember YOU will work with the best team in the world :P Tech Stack -> Javascript (ReactJS, Redux), HTML and CSS. This is YOU: Someone with a background in web and app design would make a great candidate. 3+ years of Javascript, HTML & CSS development Experience working with web or mobile applications Knowledge of modern JS stack (ES6, ESNext, Webpack, Babel...) and advanced CSS techniques (PostCSS, Sass, CSSGrid...). Experience with React.js and Redux. We love Good Clean Code. What does this means? Ability to write unit and UI tests for your code; We follow the SOLID principles and use a clean architecture implementation, therefore it would a bonus if you have experience with this also. Also YOU are: A team player and problem solver. A good communicator and collaborator. … And you have the ability to thrive in a fast paced, startup environment and adapt effectively to change. An English speaker ;) As a MOVOer you will enjoy… Flexible work environment & hours  Regular fun team events Movo staff discount Personal development programs (Internals and externals) All the gear you need - just bring yourself And last but not least...free coffee! **We’re a company full of happy, motivated people and we never want that to change**
Cabify Madrid, Spain
Aug 14, 2019
Do you want to change the world? At Movo, that’s what we’re doing. We aim to make cities better places to live by improving mobility for the people living in them, providing mopeds, kick-scooters and more to come at the touch of a button. Maybe one day cities will be places where nobody needs a private car. But we’ve still got a long way to go...fancy joining us? We're looking for an experienced QA ENGINEER to help improve our Movo rider experience. It’s been quite a ride so far, but in reality, our journey has only just begun. If we’re going to turn our vision into a reality, we’re going to need plenty more bright, ambitious people to join us! How will YOU help us at MOVO? We are working hard to start testing as soon as possible and fighting to avoid retesting and ping pong bugs and adding value from the beginning. If you see yourself as an Agile Tester, you embrace change and you are able to collaborate well with both technical and business people, don't see yourself as a quality police officer and you are focus to deliver value to the customer, we are looking to you. This is YOU: Experience as QA/QE/SDET working in Agile Environments Experience writing Black Box and GUI Test cases, designing tests and helping business experts define requirements Ability to use basic Unix commandsExperience collaborating with programmers and business experts Experience in context-based, exploratory, or scenario testing is a plus Nice to have :D Experience in software testing automation using different libraries (we use Selenium and Appium) Experience writing simple SQL queries Also YOU are: A team player and problem solver. A good communicator and collaborator. … And you have the ability to thrive in a fast paced, startup environment and adapt effectively to change. An English speaker ;) As a MOVOer you will enjoy… Flexible work environment & hours (Intensive Friday, also during Summer or special dates) Regular fun team events Movo staff discount Personal development programs (Internals and externals) All the gear you need - just bring yourself And last but not least...free coffee! **We’re a company full of happy, motivated people and we never want that to change. **
Cabify Madrid, Spain
Aug 14, 2019
  Do you want to change the world? At Movo, that’s what we’re doing. We aim to make cities better places to live by improving mobility for the people living in them, providing mopeds, kick-scooters and more to come at the touch of a button. Maybe one day cities will be places where nobody needs a private car. But we’ve still got a long way to go...fancy joining us? We're looking for an experienced iOS ENGINEER to help improve our Movo rider experience. It’s been quite a ride so far, but in reality, our journey has only just begun. If we’re going to turn our vision into a reality, we’re going to need plenty more bright, ambitious people to join us! What will YOU do at Movo? Implement new functionalities to make Movo the best Tackle complex problems regarding asynchronicity, multiple data flows and other fun stuff. Deliver a world-class experience to our customers by making a robust, snappy and fun to use app. Test app functionalities and troubleshooting. Constantly maintain our mobile apps and assisting in deploying new features. Oh, and the opportunity to work with the best team in the world :P This is YOU: 3+ years developing iOS: Swift (our APP’s are built in Swift) or Objective C Experience with git Experience interacting with REST API Previously published AppStore app We love good code. What does this means? Ability to write unit and UI tests for your code Solid understanding of Object Oriented Design We follow the SOLID principles and use a clean architecture implementation, therefore it would a bonus if you have experience with this also. CI/CD knowledge will be a plus too. Also YOU are: A team player and problem solver. A good communicator and collaborator. … And you have the ability to thrive in a fast paced, startup environment and adapt effectively to change. an English speaker ;) As a MOVOer you will enjoy… Flexible work environment & hours  Regular fun team events Movo staff discount Personal development programs (Internals and externals) All the gear you need - just bring yourself And last but not least...free coffee! **We’re a company full of happy, motivated people and we never want that to change**  
Cabify Madrid, Spain
Aug 14, 2019
Do you want to change the world? At Movo, that’s what we’re doing. We aim to make cities better places to live by improving mobility for the people living in them, providing mopeds, kick-scooters and more to come at the touch of a button. Maybe one day cities will be places where nobody needs a private car. But we’ve still got a long way to go...fancy joining us? We're looking for an experienced SOFTWARE ENGINEER   to help improve our Movo rider experience. It’s been quite a ride so far, but in reality, our journey has only just begun. If we’re going to turn our vision into a reality, we’re going to need plenty more bright, ambitious people to join us!   What will YOU do at MOVO? Be part of an international development team. Work with the IT team to deliver and improve our product. Oh, remember YOU will work with the best team in the world :P Tech Stack -> RUBY, GO and Elixir. Sometimes Python…   This is YOU; Experience in object oriented programming in any major language (we use mainly Ruby and Go). Experience in software testing automation using different libraries (we use Selenium and Appium) Some knowledge about functional programming (we use Elixir) Ability to work both independently and with a small team. Ability to understand and get involved in product and business decisions.  We love good code. What does this means? Ability to write unit and UI tests for your code Solid understanding of Object Oriented Design We follow the SOLID principles and use a clean architecture implementation, therefore it would a bonus if you have experience with this also. CI/CD knowledge will be a plus too.   Also YOU are: A team player and problem solver. A good communicator and collaborator. … And you have the ability to thrive in a fast paced, startup environment and adapt effectively to change. An English speaker ;)   As a MOVOer you will enjoy… Flexible work environment & hours  Regular fun team events Movo staff discount Personal development programs (Internals and externals) All the gear you need - just bring yourself And last but not least...free coffee! **We’re a company full of happy, motivated people and we never want that to change**