Klarna

  • Stockholm, Sweden
Klarna Columbus, United States
Aug 17, 2019
Chargeback Analyst Columbus, United StatesService CenterApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers In Klarna the Fraud Loss recovery team’s job is to investigate and proactively minimize the criminal behaviours that Klarna, our consumers and our merchants potentially are facing. We do so, not only by analyzing data and research suspicious and confirmed fraudulent transactions, but also by always having our eyes and ears open to what is going on in the industry. The team puts great emphasis in both reducing fraud online and prevent fraud from being committed. Your chance to outsmart some bad guys The Fraud Loss Recovery team is now looking for a team member to strengthen Klarna’s defence against fraudulent activities. As a Chargeback Service Specialist, you will influence existing and new processes for card fraud, identity theft and other emerging trends. Tasks include research of fraudulent behaviour, chargeback processing and representment, root cause analysis of incoming cases and decision making on potential findings. You should get in touch with us if you Always put great emphasis on quality, details and enjoy a structured way of working. Are accurate, a true team player and thrive when working in a highly challenging environment. Have a technical interest and are used to communicating with people cross-functional To succeed in the role you need to have 1-3 years related work experience. Familiarity with chargeback processing and representment. A strong ability to process large sets of information and detect anomalies. A strong drive and ability to work in a highly dynamic workplace. We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Stockholm, Sweden
Aug 16, 2019
Azure Specialist Stockholm, SwedenEngineeringApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers At Klarna, we are always interested in pushing the boundaries - anything to enable our teams to iterate at a faster pace while still keeping the high quality and security bar that we set. We are looking for an experienced engineer to help us on our potential journey into Microsoft Azure. What you will do You will work in a team with other engineers, helping us to understand how Azure can move us forward and where we will need to invest to make that happen. This will involve understanding how to run a general deployment platform while also helping us to gain the most value from some of Azure’s unique products in the AI/ML/Big Data space. We are already very experienced with running workloads in the cloud but are looking to quicken our understanding of Azure. What will set you up for success in this role? Deep practical knowledge of Azure offerings and IAM.High judgement to make the right trade-offs for the customers and the business.BS degree in Computer Science or a related technical field, or equivalent practical experience.Strong coding ability in Python and/or other high-level programming languages.Passion for system thinking and building clean, scalable and robust systems. Who you are Klarna is looking for ambitious people with significant drive!You should be passionate about your job and enjoy a fast paced international working environment.You will play an important role in taking Klarna to the next level thus, you should desire to go above and beyond to produce best work results!At Klarna we embrace change, you should dare to challenge the status quo and be persistent.We’re looking for engineers that share our passion for building great products using solid engineering practices.We are looking for positive and passionate people who will put teamwork and collaboration above all else. You will need to be comfortable in a rapidly changing environment and able to navigate ambiguity and a high rate of change. We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Stockholm, Sweden
Aug 14, 2019
Junior Software Engineer Stockholm, SwedenEngineeringApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers Klarna strives to become the world’s favourite way to buy, and you can contribute to reaching this goal! We are looking to hire great people, who are passionate about using their talents to generate success. Software Development is no exception! We are currently looking to grow our Software Engineering teams to satisfy the company’s ever increasing need for developing next-generation products that improve our consumers and merchants experiences. What you will do Klarna’s software engineers develop the next-generation products that change how our consumers and merchants interact with each other. Our products handle our customers money and information at massive scale, and extend well beyond online payments. We need our engineers to understand our customers, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. As a Software Engineer at Klarna you will: Work on a specific problem space critical to Klarna’s current needs with opportunities to switch teams as you and our fast-paced business grow and evolve Bring fresh ideas from all areas, including information retrieval, large-scale system design, data storage/processing, security, artificial intelligence, UI design and mobile development Develop as a professional in an entrepreneurial organisation that provides opportunity to work with your areas of interest Use state of the art technology  to solve real problems for our customers at a massive scaleDesign, develop, test, deploy, maintain and improve, you own the full life-cycle of your code - you write it, you own it! Share your knowledge and help the team evolve best practices Work in small autonomous teams with short release cycles. Who You Are Klarna is looking for ambitious people with significant drive! You should be passionate about your job and enjoy a fast paced international working environment. You will play an important role in taking Klarna to the next level thus, you should desire to go above and beyond to produce best work results! At Klarna we embrace change, you should dare to challenge the status quo and be persistent. You should have Strong development ability in one or more general purpose programming languages Strong problem solving ability Bachelor’s degree (or higher) in Computer Science or a related discipline Working proficiency and communication skills in verbal and written English Interest and ability to learn other coding languages as needed How to apply Send over a CV and cover letter in English. We would, of course, provide visa assistance if offered a position. Unfortunately, we don't assist with relocation and remote work is not an option for this role. We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Berlin, Germany
Aug 10, 2019
Frontend Serverless Developer Berlin, GermanyEngineeringApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers We at Klarna are looking for driven and energetic front-end engineers specialising in serverless applications in order to join our engineering hub in Berlin.  Our mission is to make payments as smooth as possible, reducing the friction you are facing when you purchase goods online. Our secret sauce to achieve this, is our ability to provide credit in real-time. If you want to learn more on how it is done, there is a great opportunity to join us, aim for awesomeness  and write history. We are currently serving 80 million customers and we are growing with a rate more than 40% annually, so there are very big opportunities having a massive impact in one of the very few profitable unicorns out there.  Who you are Klarna is looking for ambitious people with significant drive! You should be passionate about your job and enjoy a fast paced international working environment. You will play an important role in taking Klarna to the next level thus, you should desire to go above and beyond to produce best work results! At Klarna we embrace change, you should dare to challenge the status quo and be persistent. What do we expect from you To be driven, this is an essential attribute if you want to thrive in Klarna’s fast moving environment To be optimistic, being a source of can-do optimism will be crucial for the whole undertaking and the teams you will be collaborating with To be passionate about building great user experiences To have experience with at least one front-end framework, like React, Vue.js or Angular and be open to work with others as well To have knowledge of the serverless landscape within Amazon Web Services Knowledge of Python would be beneficial, it will help you to understand the backend code A portfolio of relevant projects, blog posts or activity would be greatly appreciated What you can expect from us A very, very competent compensation package, based on your skill level  6 weeks of paid holidays A practically unlimited potential to develop and grow, both personally and professionally Unlimited budget for personal development, including books, conferences and workshops Amazing relocation package to Berlin, Germany Generous pension and insurance plans Klarna is an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. If you have a disability or special need that requires accommodation, please let us know. If it sounds good, go ahead and contact us! We are looking forward to hear from you!  We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Stockholm, Sweden
Aug 10, 2019
Service Specialist (Merchant Admin Service) Stockholm, SwedenService CenterApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers Merchant Admin Service is the operational team specialised in merchant configurations in Klarnas back-end systems. The team handle three processes; We onboard new merchants by administering the contract and the merchant’s organisational information in Klarna systems. We administrate and maintain Klarnas existing merchant base and at the end of the merchant life cycle we handle offboardings. Our aim is to ensure a smoooth merchant journey by offering exceptional service. Merchant Admin Service is part of Insourced Operation Services, which acts as an internal insourcing department. We are now looking for two people to join our team as a Service Specialist. What you will be doing: - Onboard Key Account merchants in Klarna systems.- Administering requests to change and/or update existing merchants in Klarna systems.- Quality assure the work of our offshoring partner.- Act as a go-to person and support inhouse for merchant admin related questions. You should get in touch with us if you: - Always put great emphasis on details and quality, and likes working with administrative tasks.- Are self-driven and a natural problem solver.- Enjoy working closely with internal teams such as commercial, Merchant Underwriting and Merchant Service.- Want to develop a deep knowledge of Klarnas Product offerings. In order to be successful in this role we believe that you will have: - Great communication skills in English, written and spoken.- Strong ability to take on a holistic perspective.- A business oriented mindset with attention to details.- An accurate and organised way of working, and ability to work in a fast paced environment. We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Belgium, Brussels
Aug 10, 2019
Marketing Manager Brussels, BelgiumMarketingApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers Are you looking for a versatile marketing role in Brussels where you are really challenged? Then look no further! Klarna strives to become the world’s favorite way to buy, and you can contribute to reaching this goal! We are looking to hire great people, who are passionate about using their talents to generate success. Marketing is no exception! We are currently looking for a Marketing Talent who should be particularly interested in digital and online marketing, to join us on our journey to create a smoooth world. What you will do In addition to a large online aspect, you will also work with the more traditional marketing channels - to provide a stimulating and challenging message to your audience via the different touch-points in the customer journey.The challenge lies not only in the brand management but also in acquisition and activation, for both B2B and B2C marketing. It’s a marketing role with endless possibilities. You will help us establish a name in Belgium, help us improve our search results, further optimize our website in terms of content, build stronger and better relationships with our customers, webshops and partners through newsletters, and help us build brand awareness and engagement through our social channels, as well as organize events for the B2B market. Who you are You should be passionate about your job and enjoy a fast paced, international working environment You should desire to go above and beyond to produce the best work results possible!  You should dare to challenge the status quo and be persistent You are proactive by nature and come up with new ways of thinking that adds value and innovation to the work we do  You can quickly adapt to change You have the ability to prioritize your work effectively according to your set goals You like working in a team and are highly dependable in delivering according to set tasks You are flexible and take personal ownership of hands-on delivery Required Bachelor's degree in business, communications, or similar 4-6 years of professional marketing experience Excellent written and oral communication skills An eye for details Fluent in Flemish and French and a good proficiency in English Preferred Experience of working in a fast-paced startup environment or a company with a strong brand track record Knowledge of e-commerce, retail, payments, banking and/or fintech markets Event planning experience Experience working in Marketo, Salesforce, or similar tools We would like to know why you are a good sports to join our smoooth family. Thus send us your WHY - in Dutch- and we will get back to you. We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Stockholm, Sweden
Aug 10, 2019
IT Productivity Manager Stockholm, SwedenEngineeringApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers What you will do As a manager of a Productivity team you are part of designing the future state of the art digital workspace for Klarna. You will be responsible for a cross regional team spread across the whole world and together with your team drive the technical customer journey for all our employees. At Klarna we use the term Productivity to describe the portfolio of tools and services that enables Klarna employees to be as productive as possible. This is to emphasise that employee productivity itself is the goal rather than the systems and tools themselves. We are looking for excellent new managers for the following Productivity teams: Productivity Service and Support, providing the best possible experience for the employees when it comes to mitigating as well as handling disruptions in productivity. You will be working with broad generalists, working both with all kinds of IT support cases as well as helping people out in person at the desk. We want to evolve this team to deliver world class service in the most modern way, and you are the one leading this change. Productivity Application Services, where we own and manage applications and services used by most Klarna employees. The flagship products from this team includes but is not limited to G Suite and Jira/Confluence forming the backbone of tools for productivity at Klarna. The team is always focused on finding the best tool to support the organisation and to minimise friction for employees in their daily work. As a manager for the team you will be developing the productivity offering for all employees, providing the best imaginable experience.   Productivity Deployment Services, the team primarily responsible for innovating, developing and supporting automated device and application management and enrolment using zero touch deployment thinking to achieve a completely seamless user experience when it comes to devices and accounts. The team utilises the latest and greatest technologies for managing Windows, Apple, Chrome and Android devices and provides an excellent opportunity to challenge your skills in these areas. JAMF, Intune, Autopilot and Google Grab and Go are amongst the technologies we use. If you are a person with a passion for leading the work to develop the most modern client platform possible, you are the manager we are looking for. Who you are Klarna is looking for ambitious people with significant drive! You should be passionate about your job and enjoy a fast paced international working environment. You will play an important role in taking Klarna to the next level thus, you should desire to go above and beyond to produce best work results! At Klarna we embrace change, you should dare to challenge the status quo and be persistent. Working at Klarna for you means: You are creating the future workplace of Klarna, changing and developing the ways of working and improving the productivity for all Klarna Employees is your main focus. Within your daily work, you will use modern types of deployment methods for devices, operating systems and applications to keep track and improve the work experience of all employees. The teams are responsible for the whole tech lifecycle of Klarna employees around the world. This includes end to end responsibility, leaving no customer behind!To achieve a smoooth process, you will document troubleshooting, knowledge base articles and system design centrally. Continuously evaluate the department’s internal routines and procedures to scale with Klarnas’ expansion is crucial for a fast, tech driven company like we are.Klarna is an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. If you have a disability or special need that requires accommodation, please let us know. We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Stockholm, Sweden
Aug 10, 2019
Site Reliability Engineer - JavaScript Stockholm, SwedenEngineeringApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers Klarna strives to become the world’s favourite way to buy, and you can contribute to reaching this goal! We are looking to hire great people, who are passionate about using their talents to generate success. Software Development is no exception! This is an excellent opportunity for experienced Systems Reliability Engineer to join our office in the heart of Stockholm, Sweden. What you will do As an engineer experienced in Systems Reliability Engineering practices you will be the enabler and multiplier. Working in a small, highly collaborative Agile team, you will build solutions and mechanisms that the development teams use to own their product end-to-end. You will allow them to build, maintain and deprecate the products that they are responsible for smoothly and with minimum friction. You will educate the development teams on the do’s and don’ts of building and make sure that they can easily maintain what they built. What will set you up for success in this role? Deep practical knowledge of SRE topics Continuous drive for scaling both software and processes High judgement to make the right trade-offs for the customers and the business BS degree in Computer Science or a related technical field, or equivalent practical experience Strong coding ability in Javascript and/or other high-level programming languages Passion for system thinking and building clean, scalable and robust systems Passion for writing clean and testable code Practical application of Agile/XP practices (Pairing, TDD/BDD, Continuous Integration, Continuous Delivery) Willingness to learn new technologies and move between different tech stacks Some of the technologies you would be working with/exposed to Docker Jenkins AWS Javascript / Typescript Node.js React/React Native Redux Express.js Who you are Klarna is looking for ambitious people with significant drive! You should be passionate about your job and enjoy a fast paced international working environment. You will play an important role in taking Klarna to the next level thus, you should desire to go above and beyond to produce best work results! At Klarna we embrace change, you should dare to challenge the status quo and be persistent. We’re looking for engineers that share our passion for building great products using solid engineering practices. We are looking for positive and passionate people who will put teamwork and collaboration above all else. You will need to be comfortable in a rapidly changing environment and able to navigate ambiguity and a high rate of change. Code in your spare time? Great, send over a link to some of your work. We'd love to take a look. Here’s some of our work https://github.com/klarna Relocation You’re not in Stockholm? We will help you! We offer relocation support if you need it. How to apply Send your CV in English. We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Columbus, United States
Aug 10, 2019
Service Specialist Quality Assurance - fluent English speaker Columbus, United StatesService CenterApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers Service Quality Assurance Specialist - Fluent English speaker   Are you passionate about service and communication? Are you an engaged problem solver who loves to help other people grow in their role?Do you love working towards KPIs and improvement opportunities?  Sounds like you? Great, keep on reading as we have the perfect opportunity for you. We are looking for a fluent English speaker to join the Quality team.  As a Service Specialist for the Quality team in Service Center you will be responsible for quality assurance, which includes developing and measuring the way we communicate and deliver service to our customers. You will coach our agents to develop their skills to deliver excellent service to our customers and work closely with our service partners to ensure they meet their Quality goals. Proofreading, translation and business travel will also be part of your daily work.  You will be a part of the Quality team which focuses on giving US agents the best opportunities to perform well and achieve their goals. In this role you will have the opportunity to influence the development of our agents and the success of our service partners.  To succeed in this role you need to be a driven and flexible individual who has a strong interest in service, communication, data and coaching. You have the ability to work with different stakeholders, under pressure, deadlines and not afraid of changes for growth." change to "You also have the ability to work with different stakeholders, under pressure, with deadlines and are not afraid of changes for growth. Location Columbus, OH, USA  Ideal start date: ASAP Please apply as soon as possible since selection and interviews are held continuously. We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Berlin, Germany
Aug 09, 2019
Senior Accountant/ Manager Berlin, GermanyAccountingApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers Accounting at Klarna is divided into several teams with their unique responsibilities. However, there is of course one thing in common for all of them - they consist of highly driven people with a combination of analytical skills and a great team spirit! In particular, the teams strive for leading-edge financial reporting, using state-of-the-art technology. As part of an Accounting team you will: - Take responsibility for accounting and reporting of relevant business transactions. - Reconcile G/L systems to the underlying sources and develop methods and tools to provide analytical insight.- Pro-actively and effectively communicate with various stakeholders, discussing the accounting treatment as well as economic consequences of trends, assessing their impact and proposing solutions/optimisations.- Support wider business objectives by providing analytical expertise on new products and system developments and collaborate closely with other teams where relevant.- Analyse existing and upcoming financial regulation on the accounting impact and business implications.- Contribute to the financial reporting process (monthly, quarterly, yearly), both on local GAAP level as well as in IFRS for the group.- Develop as a professional in an entrepreneurial organisation that provides opportunity to work with your areas of interest. Who you are: Klarna is looking for ambitious people with significant drive! You should be passionate about your job and enjoy a fast paced international working environment. You will play an important role in taking Klarna to the next level thus, you should desire to go above and beyond to produce best work results! At Klarna we embrace change, you should dare to challenge the status quo and be persistent. You should have: - Professional education (e.g. Bilanzbuchhalter) or degree from a university in a numerate subject (e.g. Economics, Finance, Accounting).- 5+ years of technical accounting or tax compliance experience.- Understanding of accounting principles, including German GAAP and related international accounting standards.- Experience with local statutory filing processes within DACH region.- Working proficiency and communication skills in verbal and written German and English. You might also have: - System implementation experience.- Track record of process improvement and optimisation of own work/work of the team around you.- Ability to work in a cross-functional, fast-paced environment, and interact with people at all levels of a company.- Strong attention to detail and experience in using structured approaches to problem solving.- Significant drive and ambition.- Strong conceptual ability.- Hands-on experience in Accounting software, such as DATEV, SAP, Cognos Controller. How to apply Send over a CV and a cover letter in English. LocationBerlin or MunichWe can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Stockholm, Sweden
Aug 09, 2019
Solution Engineer Stockholm Stockholm, SwedenDeliveryApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers What you will do As a Solution Engineer you are responsible for defining Klarna product solutions for our biggest merchants and partners based on their needs. You work closely with the sales team to provide technical product knowledge and support during the sales process. You are a trusted advisor for both internal and external stakeholders and own all of the technical aspects of the pre-sales process as well as delivery of solution proposals to clients. This includes leading product demos and presentations, providing technical input into customer proposals and translating product and business requirements into innovative solutions. When working with partners, you will also own the end to end delivery of all technical integration aspects during the partner. When a customised solution requires development, the Solution Engineer will be the one to define the needs of the client, architect a solution together with the client and Klarna staff and lead the realisation effort. Who you are Klarna is looking for ambitious people with significant drive! You should be passionate about your job and enjoy a fast paced international working environment. You will play an important role in taking Klarna to the next level thus, you should desire to go above and beyond to produce best work results! At Klarna we embrace change, you should dare to challenge the status quo and be persistent. If we called your references, they would confirm that you are able to master new technologies in a short time frame. You should have Minimum 3 years experience in working with and/or implementing web technologies Outstanding problem solving ability, eagerness to learn and curiosity Adaptable attitude and personality that is ready for continuous change Excellent communication skills in verbal and written Swedish Excellent communication skills in verbal and written English You might also have 5+ years of relevant work client-facing experience with web technologies, including payments and/or e-commerce Familiar with HTML/CSS and at least one programming language such as PHP, Javascript, Python or Ruby on Rails Experience with current web shop-systems, content-management-systems Some sales or account management experience. You will succeed if you are Proud of the way you can communicate complex solutions to both technical and non-technical audiences of senior stakeholders Not only good at the tech stuff but can easily present your solutions together with the responsible Account manager to the client Enjoy working at a high pace while remaining detail oriented Thrive in an environment where you get the opportunity to use your quick and creative mind Fuel your success is your enthusiasm and drive, which will help you and your team to deliver great solutions Humble and committed person with a desire to always exceed expectations We value open source, here’s some of our work -https://github.com/klarna How to apply Send over a CV or LinkedIn profile in English and let's arrange a chat.Note working proficiency in both written and verbal Swedish is a mandatory requirement for this role. We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Stockholm, Sweden
Aug 09, 2019
Lead Engineer - Individual contributor track - Java Stockholm, SwedenEngineeringApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers Klarna strives to become the world’s favourite way to buy, and you can contribute to reaching this goal! We are looking to hire great people, who are passionate about using their talents to generate success. Software Development is no exception! We are currently looking to grow our Software Engineering teams to satisfy the company’s ever increasing need for developing next-generation products that improve our consumers and merchants experiences. Klarna’s software engineers develop the next-generation products that change how our consumers and merchants interact with each other. Our products handle our customers money and information at massive scale, and extend well beyond online payments. We need our engineers to understand our customers, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. Klarna is looking for ambitious people with significant drive! You should be passionate about your job and enjoy a fast paced international working environment. You will play an important role in taking Klarna to the next level thus, you should desire to go above and beyond to produce best work results! At Klarna we embrace change, you should dare to challenge the status quo and be persistent. What you will do Work on a specific problem space critical to Klarna’s current needs with opportunities to switch teams as you and our fast-paced business grow and evolve Bring fresh ideas from all areas, including information retrieval, large-scale system design, data storage/processing, security, artificial intelligence, UI design and mobile development Develop as a professional in an entrepreneurial organisation that provides opportunity to work with your areas of interest Use state of the art technology  to solve real problems for our customers at a massive scale, design, develop, test, deploy, maintain and improve, you own the full life-cycle of your code - you write it, you own it! Share your knowledge and help the team evolve best practices Work in small autonomous teams with short release cycles You should have Extensive experience one or more general purpose programming languages Consistent track record of planning & executing projects involving multiple teams and complex requirements Track record of making decisions for technical tradeoffs Is able to identify key gaps in product offerings and functionality that improves cost, efficiency, revenue and customer experience Working proficiency and communication skills in verbal and written English You might also have Bachelor’s degree (or higher) in Computer Science or a related discipline Experience with one or more general purpose programming languages including but not limited to: Java, JavaScript/NodeJS Interest and ability to learn other coding languages as needed Experience in Architecting and building system on one of the major cloud providers (AWS, Azure, Google Cloud, etc) or with on-premise installations like Xen, KVM or similar How to apply Send over a CV and cover letter in English. We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Stockholm, Sweden
Aug 09, 2019
Senior Software Engineer - Java Stockholm, SwedenEngineeringApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers Klarna strives to become the world’s favourite way to buy, and you can contribute to reaching this goal! We are looking to hire great people, who are passionate about using their talents to generate success. Software Development is no exception! We are currently looking to grow our Software Engineering teams to satisfy the company’s ever-increasing need for developing next-generation products that improve our consumers and merchants experiences. Klarna’s software engineers develop the next-generation products that change how our consumers and merchants interact with each other. Our products handle our customer's money and information at massive scale and extend well beyond online payments. We need our engineers to understand our customers, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. What you will do Work on a specific problem space, critical to Klarna’s current needs with opportunities to switch teams as you and our fast-paced business grow and evolve Bring fresh ideas from all areas, including information retrieval, large-scale system design, data storage/processing, security, artificial intelligence, UI design, and mobile development Develop as a professional in an entrepreneurial organisation that provides the opportunity to work with your areas of interest Use state of the art technology to solve real problems for our customers at a massive scale with design, develop, test, deploy, maintain and improve, you own the full life-cycle of your code - you write it, you own it! Share your knowledge and help the team evolve best practicesWork in small autonomous teams with short release cycles Who you are Klarna is looking for ambitious people with significant drive! You should be passionate about your job and enjoy a fast-paced international working environment. You will play an important role in taking Klarna to the next level thus, you should desire to go above and beyond to produce the best work results! At Klarna we embrace change, you should dare to challenge the status quo and be persistent You should have Extensive software development experience one or more general-purpose programming languages Strong problem-solving ability Working proficiency and communication skills in verbal and written English You might also have Bachelor’s degree (or higher) in Computer Science or a related discipline Experience with one or more general-purpose programming languages including but not limited to: Java, JavaScript/NodeJS Interest and ability to learn other coding languages as needed How to apply Send over a CV and cover letter in English. We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Berlin, Germany
Aug 09, 2019
Service Specialist - Office Services - IT & Operational (Berlin) Berlin, GermanyService CenterApply for this jobIn the Office Services team at Klarna our mission is to create a solid, smooth and desirable work environment for Klarna’s employees in every office. Our team is global, driven, efficient and so much fun to work with! We are currently looking for a new team member to join our Berlin based team. Success in this role means that the service at Berlin office is working smoothly every day. You create a positive vibe with your personality and make sure that your office feels like a great place to work at.  We are looking for a specialist with IT & Operational maintenance passion. The tasks include:  - Administrate, install and maintain tech equipment in meeting rooms (Screens, cables and chromebox).- Administrate, install and maintain tech equipment at workstations (Docking station, cables, screens, keyboards and mice).- Administrate, install and maintain wallboards and mob TVs.- Keep updated technical/IT equipment inventory of all desks/workstations and meeting rooms as well as wallboards and mob TVs  in the office.- Owner of all streams in office. Set-up, operate and share.- Assist coordinator with daily tasks to maintain office environment and tidiness.- Main contact for janitor services and action tasks (i.e. handle smaller tasks and have a 3rd party on contact for bigger installations/tasks and/or when needed). In order to succeed in this position you like to take on the initiative and you are more than happy to turn challenges into success. You embrace change, as no day is the same and that just makes the job so much more interesting! You are at your best when given responsibility and freedom. Your administrative skills are great and you have experience in financial management. You love to create order out of chaos and it will be your solution-oriented mindset that sets you apart from other candidates. What we expect from you: - Experience from working within an IT service-oriented role- Excellent communication skills and fluency in German and in English- Good organisational and time management skills- Proactive and can-do attitude- Positive personality! Location: Berlin, GermanyApply for this job
Klarna Stockholm, Sweden
Aug 08, 2019
Organisational Development (various levels) Stockholm, SwedenOrg DevelopmentApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers Who you are We are looking for people from a broad range of backgrounds: project management, events, consulting, project management, HR, analytics and others, but now wanting to move into more organisational development initiatives. You have probably found yourself thinking about the human side of things - how people react to change or which CRM system will cause the least frustration among end users. You might even have pondered things like how to make your organisation’s hiring generate a wider range of diverse candidates, or thought long and hard about the optimal conditions for team performance. You have probably spent an unreasonable amount of time thinking about the perfect way to structure an organisation that optimises for both speed AND quality. You see problems as opportunities and take the initiative to make changes and improvements. You are passionate about your job and enjoy a fast paced international working environment. You will play an important role in taking Klarna to the next level - thus, you should desire to go above and beyond to deliver and grow as an individual. What you will do Org development is all about enabling the organisation’s people and leadership capabilities to drive productivity and performance. Using our expertise in organisational behaviour and motivation we analyse how people, teams, or whole parts of the organisation, can be optimised to achieve results. We have a deep understanding of how the organisation operates and continually identify new challenges and design tools and solutions to meet them. We link the people with the numbers in order to drive performance and support a world-leading business to further success.   We promise fast pace, challenging problems, and collaboration with many brilliant colleagues. You might work independently, in a team or you can be called upon from time to time for different assignments around Klarna. Be ready for change, be ready to learn and be ready to challenge an organisation to excel. As your career develops you will develop expertise in certain areas. However, there are a number of core skills shared by all Org Developers at Klarna: Understanding organisational behaviour and motivation including individual- and team performance and dynamics Using tech to enhance productivity of both people and processes to make our employee experience smoooth Utilising a product development approach for our solutions and offerings towards Klarna’s employees Understanding business in general and Klarna’s in particular, how we operate & our ecosystem Designing communication plans and strategies to support changes and ongoing initiatives You should have: A degree from a university. We don’t require any specific subject but Business, Science or Technology is a plus Applicable work experience Working proficiency and communication skills in verbal and written English. You might also have one or more of the following: A knack for understanding and interpreting people data An experimental approach or mindset Broad, international experience working with people related processes Great training and presentation skills Experience coordinating complex platform and system implementations that significantly affect how people work on a daily basis A burning desire to make the organisation better and more smoooth for employees Experience with organisation design, organisation transformation and/or operating model design A Growth Mindset We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Stockholm, Sweden
Aug 07, 2019
Commercial Associate (Norsktalende) Stockholm, SwedenCommercialApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers Do you share our dedication to customers and agree that serving the customer comes first? Great! We definitely want to talk to you as we are looking to increase our Inbound Sales & Delivery team focusing on SME clients in Norway. Your main tasks are to turn incoming leads into closed deals and to “put customers live”. You will be part of a highly energetic team of 9 people with an impressive track record of recurrently being the most profitable sales team in Klarna. Some keywords that define the SME team are: team spirit, helping each other out, high team competency, good colleagueship and over-performing. What you will be doing: Reaching out by phone and email to prospects that showed initial interest Advising your clients on the best product and set up given their needs Negotiating, closing deals and signing contracts Delivery work, putting customers live. There are possibilities to “grow” into taking on more technical responsibility should that be of interest Act as the interface at Klarna between customer, Sales, Delivery, Legal and Product Working with existing customers on contractual changes You are: Fluent in Norwegian A driven individual with a can-do mentality, ready to achieve great results A great communicator and have a strong commercial acumen Interested in the techniques comprising Klarna’s solutions, although deep technical knowledge is not an initial requirement Goal oriented, yet a team player. We value comradeship and we expect that new team members will reinforce the current good atmosphere! Able and willing to work in a fast paced environment, while having the ability to stay calm and think logically Although we believe in on-the-job-training, the experiences that are a merit for this role are: Previous experience in sales or a service background Experience from a financial sector (FinTech) Demonstrated interest in the combination of sales and technology If you like a high paced and rapidly expanding growth-company with lots of opportunities for your own career, SME Nordics could be your first step into an amazing career at Klarna-Sales. Are you interested in becoming our next Sales Klarnaut? Then you are welcome to apply! Location Stockholm We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna London, UK
Aug 06, 2019
Service Specialist - Merchant Success London, UKService CenterApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers In our client portfolio we have some of Europe’s largest e-commerce stores and shop system platforms and we are constantly expanding in this dynamic and exciting market. Our Merchant Service team plays an integral role on this rocket ship ride by working closely with Commercial and Service Center to support operations to drive customer success and ensure a Smoooth user experience. To fuel our continued growth and hold the ship together, we are now looking for a Service Specialist based out of our London office to join our Merchant Success team.  What you will be doing - Provide excellent service to Klarna’s key merchants by handling cases with high efficiency and with end-to-end ownership.- Work in close collaboration with Klarna’s Commercial teams in order to keep updated on all matters concerning our key merchants.- Be involved as a stakeholder in integration and on-boarding projects towards our merchants.- Be a go-to person for internal stakeholders when required for questions about Klarna’s key merchants.- Support and deliver on internal data-analysis and reporting using backend admin and database management systems.- Be a driving force in proactively seek out and deliver general improvements and lead projects.- Educate Klarna’s key merchants in how Klarna’s processes works, and how to use our systems and tools. - Collaborate closely with Commercial, Service Center operations, Risk, and Product organisations to develop and optimise technical, process-based, and operations solutions which drive customer success, client and consumer satisfaction, cost reduction, and revenue growth for our key clients and Klarna. Who you are - Success in this role means being an excellent problem solver with a sense of ownership and attention to detail.- You have a technical and analytical mindset, and take pride in knowing your domain through and trough, as well as being curious of those associated.- You are critical, comfortable with complexity and can navigate unclear situations in a calm and confident manner.- You have customer service experience and you feel comfortable with account and stakeholder management.- You enjoy solving tricky problems with attention to detail.- You have a strong sense of team and working with others in a humble, open and direct, and respectful manner. You also possess a strong sense of self, are self confident and driven, and can push solutions for our clients.- You have great communication skills in English - both written and spoken.  We offer you an international working environment filled with smart and ambitious colleagues. You will be part of a fast-changing company recognized by growth, innovativeness and development, with various opportunities for personal development and professional career. Preferred Qualifications - Strong interest in web technology, fintech and e-commerce.- Experience with Customer Success.- Possessing knowledge of the e-commerce system landscape (i.e. Magento, Shopify, API integrations) will be a strong plus. We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Stockholm, Sweden
Aug 06, 2019
Part-time/Full-time Service Specialist (Fraud Detection) Stockholm, SwedenService CenterApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers Are you an analytical person with great talent who is looking for a challenging employment with a technical touch? Do you want to be a key player, ensuring that we stop fraud at the door? Perfect – than you should join our Fraud Detection Team! Fraud Detection is part of inscourced Operation Services, which acts as an internal insourcing department. Klarna strives to have customers shop anywhere, anytime with minimal hassle, which requires a sound understanding of each individual customer – this is where you come in. Want to catch some bad guys? The Fraud Detection team’s job is to analyze, review and detect fraudulent behavior and make sure that we stop fraud at the door. As a Service Specialist you will become an expert in using our methodology and tools to detect payment fraud and credit abusive behaviors. You will work individually and with the team to identify patterns in user behavior. We are looking for an analytical individual with great talent who is looking for a challenging job with a technical touch. We place great importance on how well you fit into the organization, analytical skills, detail orientation and your technical interest. This is more important than what you have done before! You: Have an interest in learning how to process large sets of information and are not afraid of numbers Have analytic skills Have a technical interest Speak and write good English Enjoy to work in a high pace operational environment We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Belgium, Brussels
Aug 06, 2019
Delivery Manager Brussels Brussels, BelgiumDeliveryApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers Klarna strives to become the world’s favourite way to buy, and you can contribute to reaching this goal! We are looking to hire great people, who are passionate about using their talents to generate success. We are currently looking to expand our Delivery teams, who play an important role during and after closing agreements with our merchants, to enable them using Klarna products as soon after signing as possible. What you will do You will be responsible for our merchants’ smoooth experience while they implement our products and solutions, ensuring high quality integrations. Working closely with our merchants and your sales colleagues, you will strengthen your knowledge about the e-commerce and payments industry as well as the underlying system and vendor landscape. This will make  you an important source of feedback on Klarna’s products! Responsibilities Be in contact with our merchants via phone, video call or email as well as on site during workshops and demos Given the variety in complexity and size of those projects you will adjust your approach dependent on how many integrating parties or Klarna internal stakeholders are involved Act as an interface between involved parties and steer them to completion, while eliminating friction as an external project manager Provide merchants with profound knowledge about our products and best practices to ensure optimal end customer experience Assist merchants with technical integrations Provide feedback to product & engineering domains, with whom you will discuss needs and requirements. Who you are Desired experience and understanding of XML, HTML, REST API Familiarity with e-commerce shop systems or payment systems. Have worked in either pre-sales, technical integration, technical project management. Klarna is looking for ambitious people with significant drive! You should be passionate about your job and enjoy a fast paced international working environment. You will play an important role in taking Klarna to the next level thus, you should desire to go above and beyond to produce best work results! At Klarna we embrace change, you should dare to challenge the status quo and be persistent. You should have Working proficiency and communication skills in verbal and written French Working proficiency and communication skills in verbal and written English You might also have Excellent ability to listen and and communicate with different audiences Ability to handle clients situations in a confident yet humble ways based on facts An eye for details to easily structure bigger projects into deliverables Genuine curiosity and good technical understanding Passion for solving problems How to apply Send over a CV in English. Note that it is a requirement to speak French for this role. We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job
Klarna Amsterdam, Netherlands
Aug 03, 2019
Marketing Associate Amsterdam, NetherlandsMarketingApply for this job Who we are Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do.  Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We are growing at 40% year on year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify.  To find out more about what it's like to work at Klarna: klarna.com/careers Are you looking for a versatile marketing role in the heart of Amsterdam where you are really challenged? Then look no further! Klarna strives to become the world’s favorite way to buy, and you can contribute to reaching this goal! We are looking to hire great people, who are passionate about using their talents to generate success. Marketing is no exception! We are currently looking for a Marketing Talent who should be particularly interested in digital and online marketing, to join us on our journey to create a smoooth world. What you will do In addition to a large online aspect, you will also work with the more traditional marketing channels - to provide a stimulating and challenging message to your audience via the different touch-points in the customer journey.The challenge lies not only in the brand management but also in acquisition and activation, for both B2B and B2C marketing. It’s a marketing role with endless possibilities. You will help us improve our search results, further optimize our website in terms of content, build stronger and better relationships with our customers through newsletters, and get more out from our Facebook page. Who you are You should be passionate about your job and enjoy a fast paced, international working environment. You should desire to go above and beyond to produce the best work results possible! You should dare to challenge the status quo and be persistent. You are proactive by nature and come up with new ways of thinking that adds value and innovation to the work we do. You can quickly adapt to change. You have the ability to prioritize your work effectively according to your set goals. You like working in a team and are highly dependable in delivering according to set tasks You are flexible and take personal ownership of hands-on delivery. Required Bachelor's degree in business, communications, or similar 1-3 years of professional marketing experience Excellent written and oral communication skills An eye for details Fluent in Dutch Preferred Experience of working in a fast-paced startup environment or a company with a strong brand track record Knowledge of e-commerce, retail, payments, banking and/or fintech markets Event planning experience Experience working in Marketo, Salesforce, or similar tools We would like to know why you are a good sports to join our smoooth family. Thus send us your WHY - in Dutch- and we will get back to you. We can offer you an international working environment filled with smart and ambitious colleagues. We know that diverse teams are strong teams, so we welcome those from different backgrounds and experiences. As part of one of Europe’s fastest growing companies, you'll help play an important role in taking Klarna to the next level. Apply for this job