Deliveroo

  • London, UK
Deliveroo London, United Kingdom
Aug 17, 2019
Apply Now Data Scientist at Deliveroo (View all jobs) London     Why Deliveroo?  When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.    We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.    We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes. And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. As a Data Scientist at Deliveroo you will be: Always curious and willing to learn new skills A problem solver with a deep analytical mindset A critical thinker with very strong attention to detail You will have: Excellent SQL skills and an understanding of database structure Experience with data visualisation tools such as Tableau, Looker, or Periscope Excellent people skills — you’ll be meeting with stakeholders to translate business needs into technical requirements A degree in a technical field or 3+ years experience in a previous data science, engineering or analytics role Experience with: Fluency in Python or R and its application in data analysis (majority python based stack) Machine learning Automation Git Experience in logistic or delivery areas You will get to help answer questions like: What is the optimum selection and variety of restaurants? What makes a great rider and how do we keep them delivering with us? What makes a happy customer? How do we best optimise our compensation policy to keep our customers happy and ordering with Deliveroo? How does a new competitor’s entry into one of our markets affect our growth ambitions? How can we balance the immediate impact of some marketing channels with long-term brand building activity? When and how should Deliveroo optimise for growth vs profitability? Questions. All the questions Life at Deliveroo We are a small team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.   There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.    Benefits and Diversity  At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.   We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.
Deliveroo London, United Kingdom
Aug 17, 2019
Apply Now Food Safety Associate at Deliveroo (View all jobs) London Why Deliveroo?  When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.  We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want when they want, where they want it.  We work with riders, restaurants and consumers. We operate one of the most complex three-sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allows us to deliver our orders in under 30 minutes.  And we're just getting started  The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it's clear that our journey in the food sector has only just begun.  We are already a multi-billion dollar company that is more than doubling in size every year. Deliveroo came top in the FT's' list of Europe's fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte's 'UK Top 50' two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.  Responsibilities You will play a critical role in ensuring food quality is maintained across Deliveroo Edition sites. Reporting to the Quality Control Manager, you will be responsible for monitoring and improvement of food safety standards. You may be involved in some or all of the following: Conducting kitchens and documentation audits Developing close working relationships to ensure everyone understands and works to our stringent food hygiene standards, policies and procedures Setting standards for quality as well as health and safety Making sure that production processes meet required standards Looking at ways to reduce waste and increase efficiency Work ​closely ​with ​Quality Control Manager and Operations ​Managers ​on ​any ​food ​safety ​or ​quality ​assurance ​issues. Customer Complaint Investigation including kitchen visit, audit and reporting Making suggestions to partners and Deliveroo for changes and improvements and how to implement them Requirements Ideally possess a Degree/HND in food technology, environmental health or related subject along with intermediate Food Hygiene Certificate Minimum 6 months branded restaurant or food industry experience  Working knowledge of quality practices and procedures  Work independently while understanding the necessity for communicating and coordinating work ​efforts ​with ​other ​employees ​and ​organizations Strong ​passion ​for ​great ​food ​and ​hospitality  Ability ​to ​work ​in ​fast ​paced, ​changing ​environment  Whilst the role is HQ based, 80% of the time will be spent travelling to, and working at the sites at various locations across the UK Life at Deliveroo We are a small team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them. There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous. Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.
Deliveroo London, United Kingdom
Aug 17, 2019
Apply Now Global Planning and Performance Associate at Deliveroo (View all jobs) London   Why Deliveroo?  When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.  We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.  We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes. And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. The Role In this role you will be challenged with continuing to innovate and advance the way Deliveroo builds and operates its marketplace for riders to ensure the best outcomes for customers, riders and restaurants. The Global Planning and Performance team is responsible for the performance and efficiency of the delivery network across all 14 markets - this includes rider planning, logistics, incentives and rider fee pricing. Deliveroo’s on-demand operations are incredibly complex with a lot of moving parts, it will be your job to use your skills in data and analytics to unpick these moving parts and provide strategic solutions to unlocking growth and profit.  Operating at scale in a high growth environment is no mean feat, as such you will be faced with some of the most exciting problems across the food tech space. You will work closely with restaurant operations, product and business intelligence to drive cross-functional projects across varied areas of the business.  Responsibilities Strategy and execution – Build analysis and insights to better understand what developments and improvements need to be made to our delivery network in order to delivery the customer winning proposition. Operating efficiency and performance - Work closely with the local markets, Business Intelligence and Product to build the reporting and operational processes to ensure sustainable operations that can continue scaling.  Design and implementing improvements to rider planning & performance tools - Work with Rider Growth, Product and Business Intelligence on our forecasting, pricing and incentive structure tooling for the delivery network. Get inputs and buy in from local markets on these changes and own roll-out and impact monitoring Support local markets on making increasingly data-driven decisions – Provide analytical support to local markets on selected projects and develop frameworks to ensure strategic objectives are met.  Work with product - Work closely with Product to help define the priority tools and features that need building to ensure we continue to run a lean growth machine. Core capabilities Analytical - Able to ‘think big’ as well as execute ‘on-the-fly’ via understanding the dynamics behind the business through your analysis. Strategic thinker - Can stay one step ahead when thinking about the impact of the changes we are deploying to the delivery network. It’s a plus if you have a background or demonstrated interest in behavioural economics with an ability to utilise learnings from this field to a real world problem.  Project management – know the basics of managing multiple projects and stakeholders in a structured and logical way. Effective communicator - outstanding interpersonal and business skills. Able to quickly establish gravitas and credibility with a range of stakeholders. Track record of ‘getting shit done’ - operational knowledge of the business and how it works today. Know when you have enough insight to make-a-call and apply the 80 / 20 rule – rapid high-quality decisions. Adaptable fixer - enthusiastic, flexible & adaptable with the ability to remove barriers & bottlenecks via facilitation, creativity & resourcefulness. Don’t slavishly follow processes if they aren’t right. Can build “stuff” - approaches, processes, tools and structured change methodologies. Inquisitive - infectiously curious, thoughtful and happy to question the status-quo. Highly comfortable with data - you are comfortable building analytical models to analyse and understand business cases. SQL and / or Python skills a major plus.  Requirements  Experience in a top tier consultancy / investment banking / fast-growing start up / data analytics (3 - 4 years) Strong analytical mind set. Excellent stakeholder management and communication skills. Comfortable with data - working knowledge of visualisation tools (e.g. Tableau, Looker, Periscope), SQL and / or Python.  Preferable but not required - experience or studies in behavioural economics and game theory. Has fun and enjoys working in a collaborative environment. Life at Deliveroo We are a small team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them. There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.  Benefits and Diversity  At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.   We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.
Deliveroo London, United Kingdom
Aug 17, 2019
Apply Now People Business Partner at Deliveroo (View all jobs) London Why Deliveroo?  When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.    We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.  We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes. And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.  The Role We are looking for a People Business Partner to support our UK business. The role will sit in the Global HR team at our HQ office in London Cannon Street.    As a strategic partner in the company, you’ll help contribute to the overall HR strategy and be part of the leadership team in your business units. As one of the world’s fastest growing companies on the road to an IPO, change is a constant! As a strong People Business Partner you will lead and guide our business through these changes.  You’ll contribute input to the HR Strategy based upon an understanding of the Business Units. Work with the People Director and  business unit heads to execute HR Strategy in support of the Business Strategy.  Engage effectively with the business and People team centres of excellence to ensure the delivery of a world class HR service and support the development of a high performing culture. Be responsible for People compliance and governance within your business area. Drive engagement initiatives, making sure action plans are in place to drive positive change. Lead and guide the business through change.  Interpret and practically apply company HR policies, systems and business practices. Support and facilitate the implementation of relevant interventions through all stages to completion including all ER investigations and hearings and organisation changes.  Work with the Learning & Development function in support of the implementation of the Learning and Development strategy and design and deliver training where required Play a key role in the design and execution of workforce plans and organizational development strategies, in support of business strategy and operational objectives Devise and implement plans aligned to talent and workforce plans  to meet the career development needs of employees and business performance objectives Use data, metrics and internal / external trends to provide leaders with insights to inform business decisions, organisational structure and HR projects Work in partnership with senior managers on the development of their organisation.  Own, manage and deliver on local delivery of projects as required by the People team. Requirements At least 5 years of experience in a generalist HR role, ideally at Business Partner level, in companies that have undergone significant growth and change in a short space of time. A strong player in leading changes. Exceptional skills in building relations with senior stakeholders.  Proven ability to handle ambiguous situations. Strong written and oral communication skills.  Strong ER experience.  Life at Deliveroo We are a small team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.   There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.    Benefits and Diversity  At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.   We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around
Deliveroo Brussels, Belgium
Aug 17, 2019
Apply Now Support Associate at Deliveroo (View all jobs) Brussels     Why Deliveroo?  When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.    We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.    We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.   And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.   We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.    The Role   As Rider Administrative Assistant you are part of the Belgian Operations team, you will be the link between the Riders and Deliveroo. Your main mission will be to ensure the compliance of their invoices, their claims files and to respond to incoming requests.    You will be responsible for: Respond to the requests of the Rider partners. Process, track and coordinate incoming claims files. Be a player in maintaining the satisfaction of our delivery partners. Guarantee the administrative follow-up of our Rider partners. Analyze incoming requests. Improve current processes (tools, internal methods).   Requirements Dutch native speaker, good English and notions of French. At least 1 year of experience in Administrative, Billing or Customer Service Department. Strong written communication. Good organization skills. Good skills with Office (Word, Excel & Powerpoint). Self-motivated and eager to learn. Has a real get up and go attitude.   Life at Deliveroo We are a small team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.   There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.    Benefits and Diversity  At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.   In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.   We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.  
Deliveroo Hong Kong, Hong Kong
Aug 17, 2019
Apply Now Operations Support Manager at Deliveroo (View all jobs) Hong Kong Job Description - Operation Support Manager   Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 14 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.   We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.   We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.   And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.   We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.   The Role   As Rider Support Manager you will be responsible for the Rider Support team. Your team provides offline support (email) for all 3,000+ Deliveroo riders in Hong Kong. Your goal is to be constantly innovating and iterating on processes within the department in order to drive efficiencies and improve the quality of service we provide to riders. Working collaboratively across all levels of your team, you will lead our efforts to improve the way the department works. Deeply embedded within the operations processes of Deliveroo in Hong Kong. Operations Support is central to our continued success through its impact on rider retention, the prompt activation of riders and the quality of support the riders receive.   You are part of the Hong Kong Operations team and report directly to the Head of Operations.     As riders are the heart of our operations, this role will also collaborate across all operations functions to improve all levels of interaction with riders.   Specifically, this role is responsible for:   Responsibilities Providing the riders with the support of the highest quality they need to work with Deliveroo, when they need it   Being the ultimate owner of all Operations Support KPIs   Defining the future of Operations Support and drive the department towards it Markedly improving our service levels while continually seeking efficiency gains Creating a transparent culture, well integrated with Operations as a whole and the wider business Fostering an environment of progression and continuous improvement within the team and overall business Leading a team - introduce robust management processes and lead from the front Collaborating across the department and the wider business to roll out new processes Fostering an environment of progression and continuous improveme nt Requirements The right candidate will be hungry, ambitious and motivated to work within a fast moving environment Strong numeracy to make actionable insights from quantitative and qualitative data sets Strategic outlook and the ability to step back and zoom in as necessary Outstanding interpersonal and business skills. Able to quickly establish rapport and credibility with a range of stakeholders Conflict management skills that mitigate situations of high stress or misunderstandings. This should be supported by impeccable listening skills and emotional intelligence Creative thinker and able to look beyond the obvious to opportunities to derive benefit from our riders and improve their experience Sound stakeholder management skills and able to work well with a variety of skill sets to get stuff done Experienced project manager and knows how to execute multiple projects in an effective way Fluent in Cantonese and English A must-have passion for food, travel and making new connections! Personal Qualities Perseverance and grit – you’re a hustler and you’re not afraid Resilience - you have the ability to bounce back and adjust when things get tough Active Listener - you truly engage with feedback you receive and ensure that everyone’s experience is heard and considered. Creative thinker - you are able to think outside the box and bring forward innovative ideas Curiosity – you’re a lifelong learner who is always striving to be outside of your comfort zone and test new ideas Top notch people skills – you have bags of emotional intelligence which can be used to win round even the toughest of people   Benefits Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape Training throughout your time at Deliveroo to ensure continued development and management of your role Open, respectful and fun company culture BIG Friday lunches – Deliveroo'd to the office of course! Have a real impact on the company’s growth and evolution Work with people who love what they do every day   Life at Deliveroo We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.   There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.   Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.   In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.   We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.
Deliveroo Hong Kong, Hong Kong
Aug 17, 2019
Apply Now Operations Engagement Manager at Deliveroo (View all jobs) Hong Kong Job Description - Operation Engagement Manager   Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 14 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.   We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.   We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.   And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.   We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.   The Role   The Operations Engagement Manager will drive and innovate the Deliveroo Rider engagement strategy, which aims to consistently deliver a market leading rider experience. Through direct engagement, partnerships and campaigns for riders this role will provide learnings and feedback to the Head of Operations and other relevant stakeholders to drive future improvement initiatives. Their objective is to enhance the Deliveroo Rider experience and make sure we are living by the Deliveroo rider principles. As riders are the heart of our operations, this role will also collaborate across all operations functions to improve all levels of interaction with riders. The Operation Engagement Manager reports to the Head of Operations in Hong Kong   Specifically, this role is responsible for:   Responsibilities Developing and innovating the Hong Kong Rider Engagement Strategy, and managing the rider engagement team in Hong Kong to deliver the strategy Translating the strategy into actionable plans with objectives and measures Understanding and drawing insights from quantitative and qualitative data Reviewing and signing off campaigns and initiatives, both proactive and reactive Getting the best out of the specialists in your team and elsewhere in the business Leading creative discussions and projects to decide on campaigns and initiatives Tracking and reporting against objectives, KPIs and budgets Working with the central HQ team to make the most of the engagement strategy in your country Reporting on progress to senior stakeholders across the business Understand and represent feedback from riders in decisions across the business Building and owning Riders’ partnerships network in Hong Kong, working tightly with internal teams at our London HQ and across our international markets Helping set the partnership strategy, you’ll research sectors and identify partnership structures that can help us achieve our rider engagement strategies Requirements The right candidate will be hungry, ambitious and motivated to work within a fast moving environment Strategic outlook and the ability to step back and zoom in as necessary Sufficient numeracy to make actionable insights from quantitative and qualitative data sets Outstanding interpersonal and business skills. Able to quickly establish rapport and credibility with a range of stakeholders Conflict management skills that mitigate situations of high stress or misunderstandings. This should be supported by impeccable listening skills and emotional intelligence Creative thinker and able to look beyond the obvious to opportunities to derive benefit from our riders and improve their experience Sound stakeholder management skills and able to work well with a variety of skill sets to get stuff done Experienced project manager and knows how to execute multiple projects in an effective way Fluent in Cantonese and English A must-have passion for food, travel and making new connections! Personal Qualities Perseverance and grit – you’re a hustler and you’re not afraid Resilience - you have the ability to bounce back and adjust when things get tough Active Listener - you truly engage with feedback you receive and ensure that everyone’s experience is heard and considered. Creative thinker - you are able to think outside the box and bring forward innovative ideas Curiosity – you’re a lifelong learner who is always striving to be outside of your comfort zone and test new ideas Top notch people skills – you have bags of emotional intelligence which can be used to win round even the toughest of people Benefits Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape Training throughout your time at Deliveroo to ensure continued development and management of your role Open, respectful and fun company culture BIG Friday lunches – Deliveroo'd to the office of course! Have a real impact on the company’s growth and evolution Work with people who love what they do every day   Life at Deliveroo We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.   There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.   Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.   In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.   We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.
Deliveroo Dubai, United Arab Emirates
Aug 16, 2019
Apply Now Marketing Intern (6 months) at Deliveroo (View all jobs) Dubai   Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward 5 years and we operate in 14 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it. We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.  And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. The Role We are hiring for interns in the Marketing team to:  Manage our blog, social pages, emails communications to our restaurants and riders  Curate engaging content for the brand, manage social media accounts Building menus of our top 20 restaurants in every area to ensure we're catering to the Arab demographic Requirements Creative, with a keen eye for aesthetics Sharp, persuasive copywriting skills Proficient in Photoshop/Illustrator, video editing software* Independent, proactive and critical thinking skills. Social Media Guru, up to date with latest trends/events Master of written and verbal communication in English and Arabic*  Good team player, organised and good attention to detail After this internship, you will: Know what it’s like to work in a fast­ paced startup with LOT’s of dynamics and daily challenges Gain insights to all areas of marketing including performance marketing, Public Relations, branding, partnership and events Have increased your organisational and communication skills; This internships pays a standard allowance of 1,500 AED per month for a duration of 6 months. 
Deliveroo
Aug 16, 2019
Apply Now Operations Representative - Cork at Deliveroo (View all jobs) Ireland     Why Deliveroo?  When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.    We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.    We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.   And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.   We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.    The Role Delivering the rider onboarding process in markets as specified by the Supply team Providing great customer service and a smooth experience to rider applicants Maximising the number of applicants who complete onboarding once they’ve begun  (without sacrificing on quality or compliance) and reducing the end-to-end time  required)  Relaying competitor insights and rider feedback to the Area Manager, both proactively  (when they arise) and on request. Rider feedback could include feedback on the  onboarding process or Deliveroo more broadly Providing local feedback on onboarding processes - what’s working? What are the  pain points? Supporting other in-market Operations activities when requested (e.g., organising  engagement events, delivering marketing materials, resolving urgent rider queries)  Requirements Ability to work fixed full time schedule 20 hours per week with the option of ad hoc overtime. Fixed term contract  Must have a smartphone Be willing to work across the city and potentially between cities on an ad-hoc or regular basis, depending on the location Prior experience in a customer-facing/management or similar role is highly desirable Strong communication skills, interpersonal skills and attention to detail Ability to work in a fast paced, flexible and agile environment Life at Deliveroo We are a small team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.   There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.    Benefits and Diversity  At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.   In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.   We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.
Deliveroo London, United Kingdom
Aug 16, 2019
Apply Now Partner Services Project Lead at Deliveroo (View all jobs) London Why Deliveroo?  When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.    We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.    We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.   And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.   We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.    The Role   The role will be within the Partner Services Team, who is responsible for setting the strategy and driving performance, of restaurant related services. As the Global Project Lead, you will be expected to challenge the status quo and always want to enhance the manner in which we operate. You will drive end to end change, to deliver impact, focusing on improving user experience for both restaurants and internal teams.   Responsibilities   Work with central and local teams to identify and evaluate opportunities to drive performance Once an opportunity has been identified, operating in somewhat of a business analyst capacity, gathering requirements and documenting pain-points  Work closely with Tech and Product teams on roadmap prioritisation and feature definition, creating business cases where applicable to support the business initiative Interact with stakeholders from Legal, Commercial, Product and the markets to deliver end to end change Provide training on new tools / products / processes, before working with the applicable stakeholders to deploy and implement the deliverable(s) Analyse, agreed, key metrics following delivery to evaluate how and what needs to be iterated in following versions of the deliverable(s) Engage with third party vendors to integrate products and processes with our current systems   Requirements Adaptable -  energised by working in a fast-paced environment characterised by constant change A coach and manager who genuinely cares – able to lead a team and invest in their development Analytical and data oriented - identify opportunities, issues and inefficiencies through data analysis Dynamic delivery capability - create and deliver both ‘hacky’ / tactical and ‘gold-plated’ / strategic solutions Strategic, yet pragmatic – able to ‘think big’, yet also be pragmatic to ensure changes are ambitious but achievable Strong communicator - has great interpersonal skills and the ability to quickly gain the trust and respect of others and secure their buy-in/sign-off Project Management & Prioritisation – manage multiple projects in a logical, structured and disciplined way, ensuring resources are allocated effectively Time management - effectively plan and deliver multiple projects within the allotted time scales   Application Expectations Experience in project management Proficient in Excel and data analysis, with the ability to build models to support project approval and prioritisation 3-5 years of relevant professional experience Business Analysis skills (preferred) Adept knowledge of Salesforce and Looker (nice to have)   Life at Deliveroo We are a small team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.   There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.    Benefits and Diversity  At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.   In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.   We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.
Deliveroo Dubai, United Arab Emirates
Aug 16, 2019
Apply Now Photographer at Deliveroo (View all jobs) Dubai Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 14 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.  We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.  We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.   And we’re just getting started... The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. We’re looking for someone to join our UAE team as a product photographer. We are looking for someone with product photography experience who is a keen foodie with a flair for food styling. You will be taking pictures of great food in a studio setting, using our in-house Canon Mark III. We would like someone who enjoys a fast paced work environment and thrives under pressure. RESPONSIBILITIES Photograph hero images and menu items from all our UAE partners Edit and process all images ready for upload to our platform Add processed images to Deliveroo’s in-house archive Run a shoot schedule to ensure partners go live with images Keep track of shoots Manage and maintain the in-house equipment to an excellent standard Key Skills Technical photography skills Archive/store photographic images and maintain database General understanding of Marketing and Commercial departments Good knowledge of how to prepare and research a shoot Administrative work, invoicing , scheduling Consult with restaurant and Deliveroo team on subject to shoot, goals, location and equipment needs REQUIREMENTS Proven ability to shoot high volumes of images Excellent studio lighting skills Good knowledge of Lightroom, Photoshop and live capture Interest in food photography A self-starter with initiative and an eye for detail Comfort in a fast-paced environment and ability to multitask Well organised Please include a cover letter and examples of your work with your application. Life at Deliveroo: We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them. There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.  Benefits and Diversity: At Deliveroo we know that people are the heart of the business and we prioritise their welfare. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.      
Deliveroo London, United Kingdom
Aug 16, 2019
Apply Now Software Engineer, Android at Deliveroo (View all jobs) London Job Title: Software Engineer, Android Location: Cannon Street, London Salary: Competitive Closing Date: 12 September 2019 Description Deliveroo is on a mission to transform the way the world thinks about food delivery. It’s not a chicken chow mein and a night on the sofa anymore, it’s your favourite local restaurant, it’s a dinner party, a date. We’re four years in, and along the way our team has taken hundreds of ideas from brainstorms to global rollouts, like Deliveroo Editions bespoke kitchens designed to host a locally curated selection of restaurants. Editions are our solution to ensuring that our customers have access to the best of the food scene, no matter where they live. And that’s just what we’re like at Deliveroo, no compromise allowed and lots of food inspired challenges to get your teeth into. Out of the box thinking is actively encouraged and we move quickly to make great ideas happen. We’re energetic, fast-paced and blow off steam with free for all Friday lunches. It’s a formula that’s working too we’re bringing great food to customers in 12 countries and over 100 cities. The Role We’re looking for Android Developers to join our rider, restaurant and consumer teams. Our applications have an MVP architecture using RxJava and Dagger. We’ve adopted Kotlin and are moving full steam ahead in converting our apps to 100% Kotlin. On a day to day basis, you’ll use your knowledge in Android and core Java (and Kotlin?) to write code that is testable and maintainable. Collaborate with product, backend, design and QA to ship new features or experiments and improve the existing applications. You will pair with other engineers and perform code reviews to ensure a stable application, high quality code and distribute knowledge across the team. Requirements  3+ years experience in building Android apps at scale using Java and/or Kotlin You write testable and maintainable code Experience with Android development tools like Android Studio Experience working in a cross-functional team Pride in readable, well-designed, well-tested software Knowledge of the Android SDK and AndroidX Passionate about Android Interested in writing Kotlin Benefits Work at our new headquarters right by Cannon Street Station. The office has a prayer room, nap room, onsite gym, and a rooftop garden overlooking Tower Bridge. We hold firmwide meetings on our basketball court Flexible working, including parent friendly working hours, flexible hours, working from home days - all made easy by our great use of tech including video conferencing, slack , workplace Maternity/paternity leave and shared parental leave An internationally diverse, sociable, dynamic team to work alongside Conferences (attending and/or speaking) and learning resources Company benefits including: discounted private healthcare and a pension plan with employer contributions, childcare voucher scheme, cycle to work scheme, charitable giving, subsidised gym membership, cycle parking) Company wide tech talks with internal and external speakers, and a calendar of tech meetups hosted on the premises Regular team off-sites Access to Deliveroo Plus (no delivery fee on all orders) Every Friday we order lunch for everyone from restaurants on the Deliveroo platform  We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups around.
Deliveroo London, United Kingdom
Aug 16, 2019
Apply Now Data Scientist, Market Research at Deliveroo (View all jobs) London Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it. We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes. And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. The Role You have strong technical skills and are a creative, highly motivated individual who relishes working in a fast-paced environment whilst focusing on driving business growth. You'll be a key partner to other data scientists in our Business Intelligence verticals - Service, Delivery, Marketing & Engagement, Selection & Pricing, and Performance- to achieve our goal: feed people 3 times a day. As a Data Scientist at Deliveroo you will be: Always curious and willing to learn new skills A problem solver with a deep analytical mindset A critical thinker with very strong attention to detail   Requirements Excellent SQL skills and an understanding of database structure A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner. A willingness to work with unstructured data, or to go in search of data through both conventional and unconventional means. Basic knowledge of statistics (e.g. significance & confidence intervals) A degree in a technical field or 1-3 years experience in a previous data science, engineering or analytics role Bonus Experience Experience with data visualisation tools such as Tableau, Looker, or Periscope Fluency in Python or R and its application in data analysis (majority python based stack) Advanced knowledge of statistics or econometrics Machine learning Automation (including data gathering via API’s) Git Experience in logistics or delivery areas Life at Deliveroo We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them. There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous. Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.
Deliveroo London, United Kingdom
Aug 16, 2019
Apply Now Data Scientist, Selection and Pricing at Deliveroo (View all jobs) London Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it. We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes. And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. Responsibilites A critical thinker, that enjoys solving problems with a deeply analytical mindset A self-starter, who is able to both employ statistical rigour and follow business intuition when evaluating the results from a model Passionate about communicating your results in a compelling and comprehensible way to non-technical stakeholders Comfortable working with tight deadlines across a range of projects, contributing to a fun, fast-paced, dynamic environment A team player, who is excited to have an immediate, tangible impact on Deliveroo through your work Always curious and always willing to learn Requirements   A track-record in delivering econometric or other statistical/ML models that tackle broad, qualitative business questions and drive tangible business value (for example in R or Python) Strong proficiency in analysing rich and complex datasets, proactively identifying opportunities and delivering cutting-edge analytics projects that drive business strategy and unlock tangible value to our business Experience in deriving and communicating actionable insight or performance achieved to non-technical stakeholders in a compelling and clear way that informs future business strategy A track-record of delivering econometric or machine-learning models in a commercial environment (for example in R or Python) Experience in communicating complex findings to senior, non-technical stakeholders in a clear, compelling way. Proficiency in the end-to-end data modelling process: from data cleaning and manipulation, to statistical modelling, to visualisation A good command of Excel, with some experience with SQL and BI software (ideally Looker, or Tableau or similar).   Life at Deliveroo We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them. There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous. Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.  
Deliveroo London, United Kingdom
Aug 16, 2019
Apply Now Global Operations Development Intern at Deliveroo (View all jobs) United Kingdom Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 6 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 6 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it. We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes. And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. What your role would be In the 8-12 weeks of this internship, you’ll be embedded within the Global Delivery Operations team and heavily involved in the Live Operations vertical to solve these two key questions: 1)      Quantify the value of Live Operations for Deliveroo 2)      Identify and size opportunities to enhance Live Operations Live Operations is the team in each of our markets that monitors all in-flight orders and intervenes when necessary – i.e. they prevent orders from going really wrong. The team interacts with all actors – rider, restaurant, customer – both proactively and reactively to fix any operational issues within the order journey to ensure the best possible order outcome. You will be working within a dynamic team of Associates and reporting to the Global Operations Strategy Manager. You’ll also be expected to work very closely with the following stakeholders: Global Delivery Ops – to shape the vision for Live Operations Local Live Operations teams – to understand the current state-of-play and identify current bottlenecks Finance – to size the opportunities and improvements that you’ll be recommending Tech Organisation – to inform and influence priorities and/or products that has the most impact Qualities we’re looking for Adaptable with a “can-do attitude” –   is positive and proactive, and energised by working in a fast-paced environment characterised by constant change Analytical and able to quickly prioritise – is able to quickly identify opportunities, issues, inefficiencies and how big these might be Obsessive about improvement – has a passion for incremental optimisation/continuous improvement and comes up with both “hacky” and more “gold-plated” improvements Strategic, yet pragmatic – is able to ‘think big’, yet also pragmatically to ensure changes are ambitious but achievable An effective communicator – has great interpersonal skills and the ability to quickly gain the trust and respect of others and to get their buy-in/sign-off Logical, structured and data-driven – is able to use logic and data to prioritise and drive change Profile We are looking for someone who: Has 3-5 years experience as a Associate Consultant (or equivalent) in a consulting firm or strategy function in a top-tier corporate Has a deep desire to solve real world problems, who sees the beauty of data and structure and how important these are to understanding a problem and identifying effective solutions Is adept at conducting 80/20 analysis, drawing out business insights from that analysis and presenting findings and recommendations persuasively We’d never judge you on any of the things that make you who you are – your gender, race, sexuality, religion or dislike of coriander – great workplaces should reflect the beautifully diverse world we live in. So if you love food, like us, and want to join our fast-growing start-up, why not get in touch?
Deliveroo London, United Kingdom
Aug 15, 2019
Apply Now Early Careers Advisor at Deliveroo (View all jobs) London Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it. We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes. And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. The Role As we build out our Early Careers function, we’re looking for someone to join the team to help us coordinate a whole host of activities such as onsite assessment centre’s, interview screenings, on campus activity for grads and MBA students, apprenticeship programme support.  We’re early on in our programme development so you’ll play a key role in helping us bring a number of different programmes to life and be the glue that holds us all together. We’ll be looking to you to be super organised and attentive to what each programme will need and the timeframes in mind. You’ll also be the owner for internal work experience programmes and play a key role in helping out on each project as and when required. This is a really exciting role for someone who has a passion for the early careers space and wants to work for a company who have a real desire to create best in class programmes that will be the foundation of our hiring strategies for years to come.  Key Deliverables: Own the on-boarding and off-boarding for all work experience requests across the business Conduct CV screens for Marketing intern programme, attend assessment centre's and work closely with the Marketing team to deliver 3 intern cohorts per year. Support the early careers programme leads to deliver their activity with events, assessment centre’s and potential campus recruitment.  Help with the recruitment of apprenticeship programmes, shortlisting for grad roles and any other activity required Requirements Experience of running assessment centre’s would be massively helpful, but if not, the confidence to be able to facilitate them on a regular basis.  An understanding of how graduate recruitment cycles work and the dates involved. A love of organising, events, meetings, process etc - there’s going to be a number of things you’ll need to support and help lead in actually making things happen. Previous experience of being involved in campus recruitment activity for grads and MBA’s would be great, but is certainly not essential as we can teach you that.  Ambition and drive to be the drive of your own career, we love inquisitive people who take responsibility for their delivery and don’t rely on direction from others. We work in a fast paced environment and therefore you’ll need to be resilient at times too. Do things the right way - it's not just about what you do, but how you do it that will determine your success here at Deliveroo.  Life at Deliveroo We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them. There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous. Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.
Deliveroo Melbourne, Australia
Aug 15, 2019
Apply Now Editions Site Operations Associate at Deliveroo (View all jobs) Melbourne The role As an Editions Site Operations Associate, you will be working with the Site Manager and taking responsibility for the whole site, from maintaining the kitchens, to ensuring the smooth running of all the delivery operations working alongside our Restaurant Partners to improve their day to day business. As well as behind the scenes functions, we will also need you to be comfortable in a guest-facing context as we operate several dine-in areas within our Editions sites and being comfortable in a Front Of House environment, with a smile on your face and a willingness to help, is absolutely crucial. Working with a wider team you will be tasked with improving kitchen efficiencies overall, from prep time and service time to Food Safety & Hygiene standards, you will have a huge influence on maximizing the profitability of the restaurant brands through using your expert knowledge to suggest labor control and stock control, amongst other innovative suggestions. You will be working alongside the Site Manager, as well as Site Associates whilst working closely with up to 10 Head Chefs and their kitchen staff. You will be tasked with: Ensuring the site is fully functional at all times, from maintenance issues, meeting health and safety standards, as well as food hygiene standards across every kitchen and managing stock deliveries. Support the head chefs to ensure maximal operational efficiency, through labor costs, stock control and service/prep time. Liaise with our restaurant account management and rider operations teams to improve overall performance of the site, for both customer and restaurant brands. Lead on training, development and progression in all areas on site for the benefit of the restaurant brands. Managing the logistics of the whole site, from prep, receiving orders, stock deliveries, ordering and staffing costs, P&L. Managing conflict, operational and logistical challenges and dealing with multiple situations regarding service standards at any one time when on shift. A cool head when things don;t go according to plan is essential. You are friendly, great at problem solving and organised, as you will be working alongside a team of chefs, delivery riders, and influencing others. You are full of energy as the role has demanding hours, and can handle lots of data while multi-tasking. Requirements It is essential that you have a minimum of 1 years experience in a fast paced hospitality environment, whether this be contract catering, operations, events or restaurants. As Deliveroo is a weekend and late night company in the hospitality industry, it is essential for you to work shift work, including week nights and weekends. Typically 2 out of 3 weekend nights you will be required on shift and Sunday evenings are our busiest time of the week. We are a cool, trendy foodie/Tech business, operating on an international level. Ideally you will be trained to run operations on-site in a new project. Even better if you have been involved with a start-up. It is essential that you will be able to demonstrate the following: Be a logical thinker and be able to think outside of the box Solutions focused and a great problem solver who can think on their feet Can do, never give up attitude Manage upwards to the restaurant brands and influence their ways of working You have the ability to influence and drive a team around you Be able to prioritize your work in a logical manner whilst ensuring all tasks are completed in a timely manner. Understanding of basic budgets A strong communicator, and team player A very keen eye for detail, where nothing gets missed A proactive, independent worker who can think on their own two feet A passion for food, fast paced environments and delivering exceptional results A passion to build a successful business around you, whilst helping huge brands and independents develop their offering brands to ensure maximum returns on investment The desire to grow and succeed with one of the worlds fastest growing food-tech companies Physically demanding, you must ensure all delivery parcels are ready for pick-up by riders; coordinate with multiple kitchens; audit partner restaurant kitchens on hygiene Identify causes of operational issues as well as symptoms, diagnose and cure Monitoring operational performance of our restaurants Potential to train new members Experience with operations and dealing with people Very analytical with great executional skills. Process driven, good with data Ideally degree educated but focused on execution and “getting things done” Life at Deliveroo We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them. There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous. Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.  
Deliveroo Bristol, United Kingdom
Aug 15, 2019
Apply Now Marketing & Sales Internship at Deliveroo (View all jobs) Bristol, Bournemouth, Cardiff, Oxford, Plymouth, Reading, Southampton, Swansea Restaurant Marketing & Sales Internship (8 - 10 weeks) Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it. We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes. And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. The Internship We're going to be running the next cohort of interns starting Sept 2019.  Over a 8 - 10 week period, you will: grow our presence across the UK, you will: grow our presence across the UK, have the opportunity to support the marketing initiatives in the the UK and become our all-round community ambassador across Bristol, Bournemouth, Cardiff, Oxford, Plymouth, Reading, Southampton & Swansea. You'll be our local marketing representatives and work closely to understand some of the blockers our restaurants and riders face. One of your main objectives will be to get as much Deliveroo branded material into our restaurants as possible and write weekly reports on your activity and what you've encountered during your travels for that week. As a result of the type of work, you'll be loaded up with signage, and plenty of Deliveroo branded material so we'd strongly advise that you're able to drive and have access to a car.   This is a paid internship (18k per annum) that also offers a commission structure based on personal performance and we'll also cover mileage costs. Day to day this means you will be: Deliveroo Ambassadors: You will meet with Restaurant Owners and quickly forge relationships to ensure that restaurants are advertising that customers can order their favourite food on Deliveroo. Autonomous Operators: We will kick off with a training programme to set you up for success… There will be no making the coffees on this internship! You’ll spend Monday - Thursday out of the office in the field talking to our restaurants, installing restaurant marketing materials and getting a first hand understanding of Deliveroo’s business. Hyper Local Marketing Executors: This internship is results oriented.   You will be allocated a region of the UK to own. Problem Solving : You will be using your initiative and energy to solve any problems that our customers or restaurant partners may face in your area. Restaurant Gurus: You will become intimately familiar with our platform, acting as advisors to our restaurants and customers and collating learnings and insights to feed into monthly reports. Requirements You will need to be available from mid Sept - Dec At Deliveroo we value: Creativity, Innovation, Problem-Solving, People-people and Results-oriented Do-ers. It’s not just about what you do, but how you do it. It doesn’t matter what you studied at University, we hire interns who collaborate with people and can understand what makes them tick. This is a hands-on internship and you should be too! Driving licence is essential to this role Please note that this role will be a regional role involving lots of travel so you'll need the ability to travel daily, in addition this is an 8 - 10 week programme and we will therefore not consider applications looking for longer internships. You'll also need to be available from September 2019 which is when this internship will begin.  Life at Deliveroo We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them. There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous. Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.  
Deliveroo Birmingham, United Kingdom
Aug 15, 2019
Apply Now Marketing & Sales Internship at Deliveroo (View all jobs) Birmingham, Nottingham, Leicester, Derby, Cambridge Restaurant Marketing & Sales Internship (8 - 10 weeks) Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it. We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes. And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. The Internship We're going to be running the next cohort of interns starting Sept 2019.  Over a 8 - 10 week period, you will: grow our presence across the UK, you will have the opportunity to support the marketing initiatives in the the UK and become our all-round community ambassador across  Birmingham, Nottingham, Leicester, Derby & Cambridge . You'll be our local marketing representatives and work closely to understand some of the blockers our restaurants and riders face. One of your main objectives will be to get as much Deliveroo branded material into our restaurants as possible and write weekly reports on your activity and what you've encountered during your travels for that week. As a result of the type of work, you'll be loaded up with signage, and plenty of Deliveroo branded material so we'd strongly advise that you're able to drive and have access to a car.   This is a paid internship (18k per annum) that also offers a commission structure based on personal performance and we'll also cover mileage costs. Day to day this means you will be: Deliveroo Ambassadors: You will meet with Restaurant Owners and quickly forge relationships to ensure that restaurants are advertising that customers can order their favourite food on Deliveroo. Autonomous Operators: We will kick off with a training programme to set you up for success… There will be no making the coffees on this internship! You’ll spend Monday - Thursday out of the office in the field talking to our restaurants, installing restaurant marketing materials and getting a first hand understanding of Deliveroo’s business. Hyper Local Marketing Executors: This internship is results oriented.   You will be allocated a region of the UK to own. Problem Solving : You will be using your initiative and energy to solve any problems that our customers or restaurant partners may face in your area. Restaurant Gurus: You will become intimately familiar with our platform, acting as advisors to our restaurants and customers and collating learnings and insights to feed into monthly reports. Requirements You will need to be available from mid Sept - Dec At Deliveroo we value: Creativity, Innovation, Problem-Solving, People-people and Results-oriented Do-ers. It’s not just about what you do, but how you do it. It doesn’t matter what you studied at University, we hire interns who collaborate with people and can understand what makes them tick. This is a hands-on internship and you should be too! Driving licence is essential to this role Please note that this role will be a regional role involving lots of travel so you'll need the ability to travel daily, in addition this is an 8 - 10 week programme and we will therefore not consider applications looking for longer internships. You'll also need to be available from September 2019 which is when this internship will begin.  Life at Deliveroo We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them. There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous. Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.
Deliveroo Edinburgh, United Kingdom
Aug 15, 2019
Apply Now Marketing & Sales Internship at Deliveroo (View all jobs) Aberdeen, Dundee, Durham, Edinburgh, Glasgow, Newcastle & Perth Restaurant Marketing & Sales Internship (8-10 weeks) Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it. We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes. And we’re just getting started The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun. We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. The Internship We're going to be running the next cohort of interns starting Sept 2019.  Over a 8 - 10 week period, you will: grow our presence across the UK, have the opportunity to support the marketing initiatives in the the UK and become our all-round community ambassadors across Aberdeen, Dundee, Durham, Edinburgh, Glasgow, Newcastle & Perth. You'll be our local marketing representatives and work closely to understand some of the blockers our restaurants and riders face. One of your main objectives will be to get as much Deliveroo branded material into our restaurants as possible and write weekly reports on your activity and what you've encountered during your travels for that week. As a result of the type of work, you'll be loaded up with signage, and plenty of Deliveroo branded material so we'd strongly advise that you're able to drive and have access to a car.   This is a paid internship (18k per annum) that also offers a commission structure based on personal performance and we'll also cover mileage costs. Day to day this means you will be: Deliveroo Ambassadors: You will meet with Restaurant Owners and quickly forge relationships to ensure that restaurants are advertising that customers can order their favourite food on Deliveroo. Autonomous Operators: We will kick off with a training programme to set you up for success… There will be no making the coffees on this internship! You’ll spend Monday - Thursday out of the office in the field talking to our restaurants, installing restaurant marketing materials and getting a first hand understanding of Deliveroo’s business. Hyper Local Marketing Executors: This internship is results oriented.   You will be allocated a region of the UK to own. Problem Solving : You will be using your initiative and energy to solve any problems that our customers or restaurant partners may face in your area. Restaurant Gurus: You will become intimately familiar with our platform, acting as advisors to our restaurants and customers and collating learnings and insights to feed into monthly reports. Requirements You will need to be available from mid Sept - Dec At Deliveroo we value: Creativity, Innovation, Problem-Solving, People-people and Results-oriented Do-ers. It’s not just about what you do, but how you do it. It doesn’t matter what you studied at University, we hire interns who collaborate with people and can understand what makes them tick. This is a hands-on internship and you should be too! Driving licence is essential to this role Please note that this role will be a regional role involving lots of travel so you'll need the ability to travel daily, in addition this is an 8 - 10 week programme and we will therefore not consider applications looking for longer internships. You'll also need to be available from September 2019 which is when this internship will begin.  Life at Deliveroo We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them. There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous. Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around. .