Canva

  • Sydney NSW, Australia
Canva Sydney NSW 2000, Australia
Aug 16, 2019
People team Senior Recruiter Sydney – Full-time At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time. Since launch in August 2013 we have grown exponentially, amassing over 15 million active users across 190 different countries who have created more than 1 Billion designs. We are one of the world’s fastest growing technology companies and we have only achieved about 1% of what we are capable of! The Team and Role Canva’s People Team has a big mission to build the most effective and engaged company in the world! Our success is finding, growing and empowering the best engineers, designers, product managers, growth marketers and operators in the world.    The Talent Acquisition practice at Canva is cutting-edge, leveraging the latest recruitment technologies and platforms and promoting a very data-driven approach to optimizing the efficiency and performance of the Talent Acquisition function. As a result of this exciting growth, the People Operations team is seeking a Senior Recruiter to support Canva's end to end recruitment lifecycle across Marketing and Operations. Recruiting is a core strategic driver of Canva’s success - we’ve hired some of the best people from all over the world and it takes a curious, tenacious and creative Recruiter to make sure we’re always discovering talent that will take Canva into the future. You will help profile, identify, attract, and assess both active and passive prospects and guide them on their journey to becoming Canvanauts. You will be passionate about delivering an awesome candidate experience and act as the primary advocate for candidates leading them through the recruiting and interviewing process, connecting them to the magic of working at Canva. What you'll do: Full life-cycle recruiting: You’ll get to own the recruiting process from start to finish, sourcing, interviewing and hiring top talent.  Hire the best: Your focus will be on hiring quality candidates with agility and speed. We regularly do Global searches to find the best talent for Canva.  Partner with your hiring managers: You will work closely with your hiring managers to understand current and future people needs. This will involve deeply integrating yourself as part of their team so that you’re one step ahead of the business needs.  Obsess about candidate experience: At Canva we care deeply about our People. Our candidate experience isn’t anything different. You are well-spoken on the phone and articulate over emails. You can effectively share the Canva story, vision and culture and act as a brand ambassador.  Data-driven: You are always trying to improve our hiring process and you will think with a data-first approach. What we're looking for: 5 + years of experience in a fast-paced internal recruitment role and have a successful track record of hiring global top talent.  You’re a hustler! You’re an independent, adaptable and highly motivated Recruiter who loves what you do. You’re able to get into the details and deliver quality results on time. You’re a wearer of many hats and can juggle multiple priorities at the same time. You’re creative (and know that job adverts and LinkedIn are not the only channels of headhunting candidates). You love to research and understand that the art of sourcing is always evolving. You get stuck into various platforms, technology tools, social networks and databases to uncover the best talent in the world. You have the aptitude to leverage our product, culture and mission of Canva to attract the right candidates.    Tact, diplomacy and professionalism are a way of life for you when you deal with various sensitive situations. Able to influence and work with a wide range of stakeholders, including the founders and senior management. Benefits Opportunity to be part of one of the world’s fastest-growing tech companies. Your work will impact millions of Canva’s global users. Learn from and work with some of Australia’s best talent, including Canva’s founders, engineers, product and growth professionals. Equity in one of the fastest-growing companies in the world. Flexible working hours, we value work-life balanceIn-house chefs that cook delicious breakfast and lunch for us each day. Fitness membership allowance. Sponsored social clubs and team events. Fun and quirky celebrations.
Canva Beijing, China
Aug 16, 2019
Business Strategy & Operations team Leads Generation Beijing – Full-time Responsibilities Generate leads to build up the pipeline of potential business customers through various channels, including personal connections, LinkedIn, seminars, etc. Build connections with potential business customers, including but not exclusive to big brand name companies, franchises and platforms which have strong design use cases of Canva. Promote Canva directly to potential business customers, and establish smooth “selling” process, including pitching, sell-in, on-boarding and follow-up with customer service. Identify customer needs and potential gaps on product offering and design templates, and establish a feedback loop with cross-functional teams for product improvement and template offering. Maintain high levels of customer engagement (including remote and on-site meetings) with a focus on customer satisfaction and loyalty; Help drive customer reference and case studies. Requirements Strong analytical and problem solving skills Excellent execution capability, with strong can-do attitude Strong selling skills, with at least 2-3 years’ experience as a sales or Account development role Be able to work under pressure Strong teamwork spirit English is a plus Existing customer resource is a plus
Canva Sydney NSW 2000, Australia
Aug 16, 2019
People team Learning Partner (Growth & Sales) Sydney – Full-time At Canva, we create tools that empower the world to design. Our mission is to make design simple for everyone. Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time. Launched in August 2013, our platform combines a drag-and-drop design tool that is used by more than 10 million users across 179 different countries who have created more than 200 million designs (that’s eight designs created in its apps every second). And we’ve only achieved about 1% of what we’re capable of … The mission of Canva’s People team is to hire and support the best engineers, designers, product managers, growth marketers and operations team in the world. Birthed in May 2018, Canva University has already launched a huge range of programs to support the skills people need to be effective - from specialty skill development, onboarding, mentoring, coaching, leadership, and personal development. As part of the team, you’ll be partnering closely with our friends in other specialties to solve our trickiest learning and development problems. We are a small but fast paced team with a true passion for learning. You can often find us putting our own teachings into practice by geeking out on the latest TED talks, sharing learnings with our super star peers over a coffee, learning about coding, and getting design lessons to bring the same Canva design aesthetic to our internal learners. We’re looking forward to growing the team with someone who can bring fresh, creative ideas so we can build the most innovative University around. What you'll do... Partner with our Growth and Sales specialty to understand their current and future workforce needs and develop learning solutions to build capability in the specialty Use your deep learning and development expertise to hit the ground running quickly, and consult and guide the specialties on best practice learning solutions  Build out skills frameworks, assessments and measurement tools  Work with Growth and Sales subject matter experts to develop content and courseware that is engaging, targeted and learner centric (across multiple formats) Help the Growth and Sales specialty to apply our skills framework to the work they do Help scale learning and development in the specialties by supporting the team to leverage and teach each other Apply your project management and stakeholder engagement to move initiatives along and keep everyone aligned and accountable Work with internal subject matter experts to build and facilitate content Identify, track and analyse key metrics, and providing recommendations to constantly improve the learning and program experience Work closely with Canva University to provide insights around the Specialties and help to build out strategy more broadly in the team You'd love this if you... Have a BA/BS degree in Psychology, Human Resources or equivalent experience Have deep expertise in Learning strategy, design and delivery Have deep project management skills and proven experience delivering large or complex projects involving multiple stakeholders and moving parts Have a passion for execution and seeing projects through end to end Have proven stakeholder engagement and management skills and ability to keep everyone on track and accountable Have some experience in Product / Design is preferable but not essential Can bring in strong facilitation and group coaching skills Have strong attention to detail Are open to and welcome change, and have the ability to problem solve/troubleshoot, and quickly iterate Benefits: Competitive salary, plus equity options Flexible working hours, we value work-life balance In-house chefs that cook delicious breakfast and lunch for us each day Fitness membership allowance, plus free Yoga and Boxing Gym membership Generous parental leave policy Pet friendly offices including a garden, climbing wall, unisex toilets Sponsored social clubs and team events
Canva Sydney NSW 2000, Australia
Aug 15, 2019
Finance, Legal & Operations team Finance Business Partner Sydney – Full-time At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time. Since launch in August 2013 we have grown exponentially, amassing over 15 million active users across 190 different countries who have created more than 1 Billion designs. We are one of the world’s fastest growing technology companies and we have only achieved about 1% of what we are capable of! About the team The finance team’s mission is to protect and serve Canva and its key stakeholders; that is protecting Canva from external pressures and risks whilst balancing the need to best serve our teams. The vision is for Canva to be recognised and commended by its peers and stakeholders as having a world-class finance team. As part of this team you will have the opportunity to: - Gain experience working at the headquarters of one of the world’s fastest growing tech companies; your work will impact millions of Canva’s global users. - Learn from and work with some of Australia's best talent, including Canva’s founders, engineers, product and growth professionals. - Develop and grow in a newly created role with the ability to make and support decisions that impact the development of the business. About the candidate The ideal candidate will support the development and execution of Canva’s strategy through providing sound financial business analysis. You are a high energy and commercially focused individual who is committed to making a difference and driving improved outcomes for Canva. Ideally applicants will have a proven background in Finance within Commercial Analyst or Management Accounting roles which had a strong business partnering requirement.  You can interpret data and communicate this clearly, especially to colleagues outside the finance function. You can act as the interface or ‘translator’ between the languages of finance and the other Groups, to deliver the information in a digestible way, with clarity and appropriate to specific audiences.  Your interpersonal and communication skills are first class, allowing you to gain the confidence of and develop strong professional relationships. As Canva’s business environment becomes more complex, the finance team is having to adapt. The finance function is evolving to meet growing demands of Canva and is increasingly expected to take on a value-added, ‘business partnering’ role, to help other parts of the business improve their analysis and decision-making. What you'll do: Advising on key business planning decisions, trade-offs and opportunities – with support from other finance functions where expertise is needed Interpreting, explaining and driving finance performance within Canva’s Groups (business units), including helping to set seasonal financial goals which fit in line with the overall business goals and the financial model Stimulate behaviours across the organisation to achieve strategic objectives and act as a catalyst in driving forward initiatives critical to delivering strategy  Act as a key stakeholder in the business decision making process through the provision of financial information and analysis Input into budgeting and forecasting revenues and directly controllable costs associated to Groups, as part of supporting the overall Canva financial forecast model Providing commentary, analysis and insight into Groups performance that feeds up to the Finance Leadership Team and into Senior Management / Board Reporting Ownership and maintenance of Groups finance dashboards  Ad-hoc involvement and support in wider finance projects and strategic initiatives What we're looking for: At least 3+ years experience in a similarly focused role Professional experience in a commercial environment is ideal; CA/CPA qualified or equivalent qualification; Experience with management reporting, forecasting and analysis is a must; Advanced MS Excel and financial modelling skills; Experience with Adaptive Insights is a bonus; Exceptional communication and stakeholder management skills; Self motivated with a desire to learn; SaaS industry experience; Highly organised with the ability to work under pressure and within set deadlines, and; Excellent communication and interpersonal skills. Benefits: Competitive salary, plus equity options Flexible working hours, we value work-life balance In-house chefs that cook delicious breakfast and lunch for us each day Free Yoga membership Access to Inhouse gym Generous parental leave policy Pet-friendly offices Sponsored social clubs and team events Fun and quirky celebrations Relocation budget provided for interstate or overseas candidates and visa application fees covered
Canva Sydney NSW 2000, Australia
Aug 13, 2019
Engineering team Systems Administrator - Asset Management & Internal Infrastructure Sydney – Full-time At Canva, we’re transforming the way the world designs. Our application is used by millions of users all over the world, in over 100 languages.  Stable, scalable, well-maintained systems are the foundation of our development and design processes and we want to bring that same thirst for excellence into our company technology operations. Currently, in our Sydney HQ, we have over 400 people over 6 floors, conference rooms, multi-use presentation spaces, and cafeteria.  Globally, we’re over 600 people. Thus, ensuring our IT infrastructure continues to serve the needs of our team is essential to our goals and vision as a company. We’re seeking to welcome an experienced systems administrator to the team to help the company grow from hundreds to thousands globally.  We’re seeking a strong communicator with a focus on customer service and automation - automating the repetitive bits to make Canva’s operations more efficient. It would be ideal for someone who enjoys taking full ownership of projects and improvements while being able to adapt to changing priorities in a fast-paced and often ambiguous environment.  The successful applicant will be taking an active role in improving our internal systems, business-facing applications, and hardware and device fleet management. Responsibilities Ownership of the applications and infrastructure supporting MDM and hardware fleet / asset management Management of relevant services and business-facing platforms (GSuite products, GitHub, JIRA, Okta, etc) and configuration of security policies Management of networking and communications technology – wireless and wired networks, video conferencing solutions, and related applications Advise the business, while taking a hands-on approach to implementing necessary systems improvements, platform migrations, and upgrades Identify trends and problem areas using data-driven approaches and use metrics to identify focus areas for prioritisation Manage relationships with vendors and integration partners Support configuration activities, planned outages, etc Required skills and experience Three or more (3+) years of relevant experience in IT operations and system administration within Linux and/or MacOS environments Previous experience implementing a large-scale asset management system Experience maintaining asset management systems, BYOD, MDM, and related security services and protocols Experience working with Cisco Meraki (or related vendor) networking environments Experience maintaining internal / business-facing cloud-based applications and services Experience working in a global team – collaborating with colleagues in other time zones and geographies Proficient scripting ability in Python or Bash Excellent verbal communication skills; top notch written documentation skills Perks and Benefits Competitive salary, plus equity options Flexible working hours – we value work-life balance In-house chefs that cook delicious breakfast and lunch for us each day On-site Gym; Yoga Membership Generous parental leave policy Pet-friendly offices Sponsored social clubs and team events Fun and quirky celebrations
Canva Sydney NSW 2000, Australia
Aug 13, 2019
Data team Software Engineer - Data Infrastructure (Spark, Java, Scala) Sydney – Full-time At Canva, we work every day to make a significant positive impact on society. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Since launch in April 2013 we have grown exponentially, amassing over 15 million users in over 100 languages. We are one of the world’s fastest growing technology companies with software engineering being the core part of who we are.  As a Data Engineer at Canva, you will be building out the infrastructure to support the efforts of the Data Science and Data Analytics capability across the entire business - ensuring we continue to deliver business value and rich features and functionality to our millions of users around the world. Some of the technologies in our environment include Python, Docker, Scala, Spark, Java (when we interact with the application repository), Terraform, Kubernetes, and Argo. You'll also be heavily exposed to the tools we use within AWS, including Elastic MapReduce (EMR). Responsibilities Designing, building, future-proofing and operating large scale data infrastructure in production (performance, reliability, monitoring) Thinking through long-term impacts of key design decisions and handling failure scenarios  Responsibility for the continued development of new features, functionality, and optimisation from raw data ingestion, to the access and serving layers Responsibility for the delivery of of Data projects from inception to deployment across a wide range of initiatives across the business; in conjunction with Growth, Experiments, Analytics, and the Data Science Team Required Experience & Skills Previous commercial experience in large distributed environment, ideally utilizing Java, Python, or Scala Experience writing MapReduce and/or Apache Spark jobs in a high load production environment An understanding of distributed data processing methodologies, frameworks, and best practices An understanding of the broader Hadoop and Big Data ecosysystem – tools such as Presto, Airflow, Luigi, etc Experience working in cloud-hosted Linux environments (AWS, Google Cloud, Azure) Solid understanding of databases with solid working knowledge of SQL Clear communication skills and ability to work cross-functionally across the business Benefits Competitive salary, plus equity options Flexible working hours, we value work-life balance In-house chefs that cook delicious breakfast and lunch for us each day On-site gym; Yoga Membership Generous parental (including secondary) leave policy Pet-friendly offices Sponsored social clubs and team events
Canva Beijing, China
Aug 13, 2019
Sales team Sales Manager - China Beijing – Full-time Responsibilities: Enable Canva as a marketing SaaS provider leader with higher revenue creation, profitability and market valuation by addressing customers’ marketing management initiatives. Lead a sustainable and predictable sales business that delivers success to both Canva and enterprise clients. Understand SaaS+ Marketing solution economics to convert client outcomes into revenue and consumption Build Industry marketing solution opportunity pipeline for all prioritized industries from scratch.Develop an Industry plan for each prioritized industry across the county, in collaboration with Industry leaders/experts/ guilds/ designated industry communities locally. Identify client business requirements by on-going client communications, business development and market research Drive client marketing assets management adoptions among clients with Canva Enterprise solution Support client marketing campaign by Canva product and solutions Leverage industry messaging and content when generating pipeline and engaging with demand generations. Develop a high-performing Canva sales team where team members are considered to be best-in-class sales/SaaS professions in the enterprise market. Provide key demands and feedback from clients to product and cross-functional teams (R&D,support, etc.) Requirements: 3+ years of software sales / or marketing service provider experience. Ability to understand and develop solution strategies and effectively communicate recommendations to marketing executive management externally Passion for Marketing and the SaaS ecosystem – understanding of how marketing operate and the unique characteristics of SaaS ecosystem and communities. Strong and flexible sales muscle – ability to manage both a high volume of lower-touch engagements as well as dive deep on fewer but larger, more complex opportunities. Proven BD mindset – balanced short-term and long-term thinking; demonstrated track record of helping customers achieve business objectives beyond just selling product/service; ability to think like true partners and going outside of the scope of sales or marketing function to help customers. Skilled at working effectively with cross functional teams in a matrix organization Professional maturity – ability to operate effectively and with self-discipline given ambiguity, diverse market needs, minimal micro-managerial oversight, and geographically disperse teammates. BA or BS degree.
Canva Sydney NSW 2000, Australia
Aug 10, 2019
Sales team Enterprise Customer Success Manager - San Francisco, Sydney & New York Sydney – Full-time At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time. Since launch in August 2013 we have grown exponentially, amassing over 15 million active users across 190 different countries who have created more than 1 Billion designs. We are one of the world’s fastest growing technology companies and we have only achieved about 1% of what we are capable of! The Team The core focus of our team is to prove out the power of Canva within recognisable Global Brands and Enterprise customers.  Business owners are looking to move away from outdated systems and time-consuming design processes, and we aim to serve by empowering them with the ability to build better products and stories. Role Mission The mission of the Enterprise Customer Success Manager is to nurture and grow the relationships with our mid-market Canva Enterprise accounts.  She or he will also help Canva develop the company’s Enterprise sales and success approach and implement best practices for building a world-class sales organization. What you'll do: Customer success and enthusiasm: extend Canva’s tradition of high customer satisfaction across teams by leading the post-sale relationship of Canva’s strategic accounts, including implementation, onboarding, training, and adoption Account growth: identify areas for growth within existing accounts and manage the renewal process Best-in-class processes, practices, and efficiency: create, educate, experiment, and collaborate with senior leadership and our growing customer base with building team practices and playbooks for operating as a top SaaS business and solutions provider Team mentorship: cultivate the culture and talent for attracting and motivating the talent to accomplish the above What we're looking for: Success: proven track record engaging users and driving adoption, with 2+ years of post-sales experience in B2B SaaS Communication skills: ability to communicate concisely and passionately Creativity: willingness to learn and adapt, as well as dream big Integrity and trustworthiness Independent / self-starter Fast-paced / bias towards immediate actions and results Effective communicator (written and verbal) Accessible, approachable, and collaborative Humility / willingness to question one’s own assumptions / desire to constantly improve Benefits: Competitive salary, plus equity options Flexible working hours, we value work-life balance Professional education allowance Generous parental leave policy Fun and quirky celebrations
Canva Manila, Metro Manila, Philippines
Aug 10, 2019
Customer Happiness team Customer Happiness Specialist Manila – Full-time At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time. Since launch in August 2014, we have grown exponentially, amassing over 15+ million monthly active users across 190 different countries who have created more than one billion designs. We are one of the world’s fastest growing technology companies and we have only achieved about 1% of what we are capable of! The Team Canva’s Customer Happiness team are the face of a platform used by millions of people every day. With over 10 million active users, we strive to make each and every customer happy. The team interacts with our users to provide and process information in response to inquiries, concerns and requests about Canva and its features. Customer happiness is what gets us up in the morning! Our aim is to provide excellent customer service and to promote this idea throughout the organisation.  About the candidate We’re looking for people with the passion and hunger to solve problems. You need great attention to detail, and an ability put yourself in other people’s shoes. We need someone who loves challenges and is adaptable to change. Do you want to work within a cross-cultural, customer-oriented organisation? Yes? Then we would love to hear from you! Are you a fresh graduate? Don't be overwhelmed! This role is also open to fresh graduates and junior candidates! What you'll do: Uphold Canva’s core value of maximising customer happiness Provide excellent customer service to our users globally, through fast, upbeat, and genuine responses to inquiries and feedback Answers customer communication in an efficient manner Provide accurate answers and solutions to customer queries Address customer issues in a patient manner with a genuine desire to help our users be successful Collaborate with immediate team, other customer happiness teams to ensure overall customer and product satisfaction Be motivated to meet or exceed key performance targets, both personally and as a team Follow team communication procedures, policies, and guidelines at all times Perform each duty above with our customers’ satisfaction as your number one priority Act as an effective Canva Ambassador to our customers and the team, fully-equipped with anything Canva-related Must be adaptable to 24/7 shifting schedule You'll love this role if you have: At least one year of relevant customer service experience Excellent communication skills, both verbal and written Technological aptitude to manage spreadsheets, documents, and collaborative online forums Previous experience working in a team-oriented and collaborative environment Self motivation for learning The ability to thrive in high pressure situations A motivated, energetic, driven work ethic Time management skills The ability to meet and/or exceed key performance metrics We’d also love it if you have… Basic web and mobile troubleshooting skills Experience with browser and operating system troubleshooting Good knowledge of the web and mobile operating systems and relevant hard- or software is a plus Benefits Equity options In-house chefs that cook delicious breakfast and lunch for us each day Fitness membership allowance Generous parental leave policy Sponsored social clubs and team events Fun and quirky celebrations
Canva Sydney NSW 2000, Australia
Aug 10, 2019
Finance, Legal & Operations team Financial Analyst Sydney – Full-time At Canva, we create tools that empower the world to design. Our mission is to make design simple for everyone. Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time. Launched in August 2013, our platform combines a drag-and-drop design tool that is used by more than 10 million active users across 190 different countries who have created more than 1 Billion designs (that’s 20 designs created every second). And we’ve only achieved about 1% of what we’re capable of …  About the Finance team: The finance team’s mission is to protect and serve Canva and its key stakeholders; that is protecting Canva from external pressures and risks whilst balancing the need to best serve our teams. The vision is for Canva to be recognised and commended by its peers and stakeholders as having a world-class finance team. As part of this team you will have the opportunity to: - Gain experience working at the headquarters of one of the world’s fastest growing tech companies; your work will impact millions of Canva’s global users. - Learn from and work with some of Australia's best talent, including Canva’s founders, engineers, product and growth professionals. - Develop and grow in an inaugural role with the ability to make decisions that impact the development of the business. About you: As the finance teams duties and activities continue to develop and expand to support the growth of the business across multiple geographies there is now a requirement for a dedicated Senior Financial Analyst to help support the Finance team and the wider business with internal reporting, forecasting, modelling and analysis. The primary role of the Financial Analyst is to take responsibility for all FP&A activities at Canva. This person will be key in providing financial analysis and reporting on a monthly basis to support not only the finance team with founder reporting but also the wider business with budgeting and forecasting. This person will also work to establish a regular cadence around Revenue reporting and insights, working with the wider business to help teams understand what levers need to be pulled (from a product / marketing perspective) in order to drive increased revenue and profitability. We’re a fast moving business so change is frequent, you’ll be comfortable working in a hands on, dynamic environment and have excellent communication & negotiation skills. Responsibilities: Involvement in company growth strategies in existing and new complementary markets and products, Provide oversight of continuing company growth and expansion initiatives Develop business plans and rationale for acquisition opportunities or new corporate ventures Facilitate implement mergers and acquisitions and continuous identification and assessment of new opportunities related to acquisitions and partnerships Analyse strategic rationale for business development opportunities, including performance-based financial reporting and forecasting. Suggest strategic business development initiatives and priorities Provide advice on financial planning and risk management What we look for: A keen eye for detail, a strong desire to keep learning and you enjoy upholding high standards of excellence in the services you deliver. Operating in a fast paced environment you are able to adapt quickly, manage workloads and meet deadlines with support and oversight. You have excellent communication skills and approach tasks with a problem solving attitude, with a constant lens of continuous improvement. Also, we’d love it if you had… At least 2 years investment banking or private equity experience; Professional experience in a commercial environment would be a bonus; Degree level (or equivalent practical experience) qualification in a relevant field such as commerce, finance, accounting or economics; Comfortable and experienced in analysing large volumes of data, being a wizard at Excel is a must; Experience with analytical tools or SQL would be an advantage; Exceptional communication and stakeholder management skills; Self motivated with a desire to learn; Highly organised with the ability to work under pressure and within set deadlines, and; Excellent communication and interpersonal skills. Benefits: Competitive salary, plus equity options Flexible working hours, we value work-life balance In-house chefs that cook delicious breakfast and lunch for us each day Free Yoga and Boxing Gym membership Generous parental leave policy Pet friendly offices including a garden, climbing wall Sponsored social clubs and team events Fun and quirky celebrations Relocation budget provided for interstate or overseas candidates and visa application fees covered
Canva Sydney NSW 2000, Australia
Aug 09, 2019
Data team Data Warehouse Engineer Sydney – Full-time At Canva, we work every day to make a significant positive impact on society. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Since launch in April 2013 we have grown exponentially, amassing over 15 million users in over 100 languages. We are one of the world’s fastest growing technology companies with software engineering being the core part of who we are. Our Data Engineering team is seeking experienced Data Warehousing Engineers to help build out our new platforms and systems to support the continued growth of Canva's technical footprint. We take pride in our focus on software engineering fundamentals and pragmatism.  With engineers from previous companies such as Google, Facebook, Atlassian, Amazon, and Yahoo, the team strives to use the most appropriate tools for the tasks at hand - striking a measured balance between getting things done and long term maintainability. Responsibilities Hands-on development, tuning, and overall management of our newly acquired Data Warehouse platform Responsibility for the continued development of new features, functionality, and optimisation from raw data ingestion, to the access and modelling layer, through to maintaining the visualization layer Providing functional and technical subject matter expertise with respect to data management, business intelligence, and reporting to internal stakeholders across the Canva business Responsibility for managing planning and delivery of Data projects and initiatives across the wider business; in conjunction with Experiments, Product Analytics, and the Machine Learning Team Required Skills & Experience A demonstrated grounding in the Data Warehousing domain – experience building and managing large data warehouse and data mart environments in the cloud (AWS, Google Cloud, etc) Advanced SQL scripting skills as well as reasonable proficiency any of the following: Java, Scala, or Python Experience developing dashboards and reporting systems An understanding of the Hadoop ecosystem and related technologies: MapReduce, HDFS, Yarn, Hive, Presto, Impala, etc Familiarity with a wide set of Data Warehouse architectures and methodologies, schemas, and performance / optimization principles Excellent written & and verbal communication and collaborative skills Company Benefits Competitive salary, plus equity options Flexible working hours – we value work-life balance In-house chefs that cook delicious breakfast and lunch for us each day On-site Gym; Yoga Membership Generous parental leave policy Pet-friendly offices Sponsored social clubs and team events
Canva Sydney NSW 2000, Australia
Aug 09, 2019
Engineering team Python Software Engineer - Django, AWS Sydney – Full-time We’re seeking a senior software developer with experience building Python / Django web applications in an AWS environment to join a new engineering team at Canva, supporting the development of a newly acquired platform. Since launch in April 2013, our user base has grown exponentially, amassing over 15 million users in over 100 languages, making us one of the world's fastest-growing technology companies.  As of today, we've achieved profitability, and the company is valued over $1-billion, which comfortably prepares us for the next phase of growth and development. With adherence to fundamentals and first principles, the engineering group at Canva strives to use the most appropriate tools for the tasks at hand, aiming to strike that carefully measured balance between getting things done and long-term maintainability of the code base and supporting infrastructure. Responsibilities Design, develop, and support new features and functionality for a newly-created engineering function at Canva Application and Infrastructure migration and integration projects Work cross-functionally with designers and product managers to scope out new features, functionality, and technical requirements Participating in design meetings, hiring interviews, and code reviews Performance in debugging, benchmarking, and addressing Identifying and addressing performance bottlenecks Canva’s search infrastructure Mentoring new starters; technical interviews; and contributing to growing the team Required Experience & Skills Three or more (3+) years of commercial software development experience writing high-performance production quality code in Python, heavily utilizing the Django framework Experience developing large scale web applications and portals – a background in eCommerce or other high-volume web portals would be beneficial Broad knowledge of Cloud (AWS), Networking, and OS (Linux) concepts, services, and best practices Strong grounded computer science and engineering fundamentals including concurrency, multithreading, data structures, solution design, architecture, and design patterns Strong written and verbal communication and collaborative skills Bonus Experience & Skills Experience building and leading small engineering projects and teams Experience with ElasticSearch or similar Benefits and Perks Competitive salary, plus equity options Flexible daily working hours, we value work-life balance In-house chefs that cook delicious breakfast and lunch for us each day Onsite Gym; Yoga Benefits Generous parental (including secondary) leave policy Pet-friendly offices Sponsored social clubs and team events
Canva Manila, Metro Manila, Philippines
Aug 09, 2019
Customer Happiness team Community Manager (Social Media Support) Manila – Full-time At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time. Since launch in August 2013 we have grown exponentially, amassing over 15 million users across 190 different countries who have created more than 1 billion designs. We are one of the world’s fastest growing technology companies and we have only achieved about 1% of what we are capable of! About the team Canva is an online platform that is available across the globe with millions of users worldwide, and our Community Team ensures that Canva realises its goal to empower our users and keep them engaged through social media and their respective communities. We are looking for a Community Manager to join our team. Social media and online communities are the fastest and most accessible way to interact with our users, which means that our community managers are our front-liners. We are active on different social media platforms such as: Twitter, Facebook, Instagram, Youtube, Pinterest, LinkedIn, and Canva community groups. We create valuable content and engage with users in real time ensuring that each message, mention, tweet, post, and share - are responded to and given its much-deserved #Canvalove. Candidates should be willing to work on a 24/7 shifting schedule. About you You are driven and passionate about user engagement and providing people with a positive and efficient social media experience. You generally stay quick on your feet, patient, and calm. You have an eye for design and have ideas for valuable content. You are passionate about technology and consumer-internet companies, much like Canva or other software app companies. You are incredibly tech and social-media-savvy, comfortable navigating around current and upcoming social media tools, and have the creative abilities to turn ideas into reality. Last but not least, you are resourceful and a go-getter - you are comfortable with taking the initiative to surprise and delight our design community. What you'll be doing Creatively engage with our users on Canva’s social media accounts and ensure that everyone enjoys a tailored and positive user experience. Escalate customer issues reported on social media – to the Community Team, and ensure that the loop is closed between user and the team. Create valuable social media content. Attend regular meeting sessions as scheduled by the Community Team Coordinator Provide continuous support and assistance in completion of ad hoc tasks needed by the team. Engage and provide customer experience to all Canva users across all digital platforms supporting our 24/7 operations. You'd love this role if: You are social media savvy and know the in’s and outs across various social media sites. You’ve had significant and relevant experience in managing social media pages and/or communities. You’ve managed, boosted and increased user-engagement for social media accounts previously. You have a flair for conversational, social media content writing and a critical eye for both the overall copy structure and grammatical details. You’re a natural problem-solver and have the ability to resolve problems with a sense of urgency to make others feel that the concerns they have are valid. You have the ability to step into other people’s shoes and understand their underlying concerns and issues. You have knowledge and understanding of Sprout Social – Canva’s primary tool for social media engagements. What you'll learn: How to engage with Canva users in a creative, personal way How to create and strategize valuable content and programs for the community Ins and Outs of the Canva tool Managing social media sites with more than a million followers. How to push your creativity and passion to the limit. How to solve problems and help users with their concern. Benefits: Competitive salary, plus equity options Flexible working hours, we value work-life balance In-house chefs that cook delicious breakfast and lunch for us every day Fitness membership allowance Generous parental leave policy Sponsored social clubs and team events Fun and quirky celebrations
Canva Sydney NSW 2000, Australia
Aug 08, 2019
Marketing team Growth Marketer Sydney – Full-time At Canva our mission is to make beautiful design possible for everyone by transforming the way corporates, small businesses, non-profits and educators work all over the world. Through this democratisation of design, we aim to have a significant positive impact on society. Since launch in August 2013, we have grown exponentially. We are one of the world’s fastest growing startups and the journey has only just begun. Joining Canva now means you become an integral part of this adventure. Our culture is unlike anywhere else and our offices are designed and constantly improved to let you do great work. We mean it when we say it is important to us that we create a workplace that you love coming to. We take great pride in designing a product and an encompassing experience that users really love. Just check out our Twitter stream. Your colleagues at Canva — like you — enjoy being the best at their craft and coming together as a team to create something world-class.  Teams at Canva strive to strike a measured balance between getting things done efficiently and long term maintainability. We keep things tight, with no big egos, promote a highly data driven approach and welcome self-driven professionals to come and join in on the adventure. As a Growth Marketer at Canva you will have the opportunity to work on one of the fastest growing platforms in the world. Responsibilities Run experiments to drive growth of our products. Analyze all aspects of the conversion funnel, identify the largest areas for improvement, and implement strategies to capitalize on these opportunities. Influence core product levers for driving acquisition & retention. Implement robust user acquisition campaigns using all digital marketing channels as well as third-party technologies and platforms. Understand and leverage data and products of high-scale platforms. Utilise strong analytical ability to plan and execute experiment and conversion tests. Help establish growth and customer acquisition metrics (LTV, CAC across different segmentation). Identify trends and insights, and optimized spend and performance based on the insights. Collaborate with internal teams to evaluate and optimise growth strategy. Evaluate emerging technologies. Provide thought leadership and perspective for adoption when appropriate. Understand direct-response marketing best practices and can design, execute and report on A/B and multivariate user tests. Requirements Data analytics and digital marketing experience Must be able to show how you iterated a variety of marketing experiments and how came to conclusions Demonstrable analytical rigour: be able to quantitatively analyse marketing programsExperience with Google Analytics, KissMetrics, Optimizely or other website optimisation and event-based analytics tools Experience with running and analysing controlled experiments HTML, CSS, JS/jQuery knowledge ideal Track record of growing paid and organic traffic ideal Ahead of the curve with the latest and best practices in growth hacking and metrics of success Knack for telling stories with data and can transform complex tables into insightful and easy to read visualisations Savvy with all social media platforms and working knowledge of ad serving tools Well-versed in digital marketing tactics, including SEO, SEM, social media advertising, email marketing, online display media, etc. A quick learner, self-motivated, ambitious, and detail-orientedConfidence to operate in a quickly changing environment Positive, roll up your sleeves can-do attitude with focus on results Benefits Competitive salary from $80,000, plus equity options In-house chefs that cook delicious breakfast and lunch for us each day Generous parental leave policy Sponsored social clubs and team events Fun and quirky celebrations
Canva Sydney NSW 2000, Australia
Aug 08, 2019
Marketing team Social Media Manager Sydney – Full-time At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone! Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time. Launched in August 2013, our platform combines a drag-and-drop design tool that is used by more than 10 million users across 190 different countries who have created more than 1 Billion designs (that’s ten designs created in our apps every second). And we’ve only achieved about 1% of what we’re capable of … Our Communication’s teams mission to make Canva a household name across the globe. As Canva’s social media expert and evangelist, you will be responsible for developing and executing the global social media strategy for Canva, that reinforces our brand and values, and showcases the stories of our community and team. You have a deep knowledge of organic and/or user generated social media content - this is not a pay to play role. You’ll be a creative and strategic storyteller with experience executing across all social media platforms. You’ll be a risk taker, embrace experimenting with new ideas, thrive in ambiguity and love big challenges. You’ll live and breathe social and cultural trends and be a fountain of knowledge when it comes to social platforms, viral campaigns, emerging conversations, brands, tools and social insights. Your role Produce engaging and shareable social media content showcasing the stories of Canva’s team and design community. This will include product launches, case studies, events and quirky promotional content on what it’s like to work here Grow engagement in the form of followers, likes and shares across Canva’s key social media platforms: Facebook, Twitter, YouTube, Instagram, LinkedIn, Google+ and Pinterest Manage and work with the team to look at ways social media can support wider campaigns Identify trending topics for content opportunities and develop a content calendar to ensure a constant supply of relevant content Work with our Head of PR and Internal Videographer to devise creative and impactful campaigns that help build a sense of community, educate our user base, or build awareness of Canva’s team and culture Build and manage an internal content “newsroom” to produce timely content across our channels Liaise with other teams internally to align content and tone of voice and branding across individual social media profiles in selected international markets. Analysis of campaign performance across our global channels. Build and create our social media strategy by understanding different needs and cultures across our global markets. Your skills At least 3 years experience in an organic / user generated content social media strategy and execution. Experience developing brands across social media  Expert knowledge of social media networks, and how best to leverage them (Facebook, Instagram, Pinterest, Twitter, YouTube, Google+, Snapchat) The ability to juggle multiple tasks and competing priorities whilst delivering quality and timely content While we won’t be taking any blood samples, we’d love to see some Startup DNA – you will need to be flexible, pragmatic, strategic, tenacious, and take ownership of deliverables and outcomes – ya gotta have hustle! Benefits Competitive salary from $80,000, plus equity options In-house chefs that cook delicious breakfast and lunch for us each day Generous parental leave policy Sponsored social clubs and team events Fun and quirky celebrations
Canva Beijing, China
Aug 07, 2019
Customer Happiness team Customer Happiness Specialist Beijing – Full-time At Canva our mission is to make beautiful design possible for everyone by transforming the way corporates, small businesses, non-profits and educators work all over the world. Through this democratisation of design, we aim to have a significant positive impact on society. Since launch in August 2013, we have grown exponentially. We are one of the world’s fastest growing startups and the journey has only just begun. Joining Canva now means you become an integral part of this adventure. Our culture is unlike anywhere else and our offices are designed and constantly improved to let you do great work. We mean it when we say it is important to us that we create a workplace that you love coming to. We take great pride in designing a product and an encompassing experience that users really love. Just check out our Twitter stream . Your colleagues at Canva — like you — enjoy being the best at their craft and coming together as a team to create something world-class. Canva’s Customer Happiness   team are the face of a platform used by millions of people every day. We are looking for Customer Happiness folks to join our team that will interact with our users to provide and process information in response to inquiries, concerns and requests about Canva and its features. Our aim is to provide excellent customer service and to promote this idea throughout the organisation. Your role Uphold Canva’s core value of maximising customer happiness Provide excellent customer service to our users globally, through fast, upbeat, and genuine responses to inquiries and feedback Ensure consistent customer satisfaction across all of Canva’s Channels (e-mail, support tab, and social media accounts) Providing help and answers to the customers’ technical issues through identification of the problem itself. Track all the essential information related to managing customer inquiries through our bug tracking tool, JIRA, and our internal customer happiness database Generate an accurate account of all related web and mobile issues regarding bug reports, feature requests, feedback, account deletion requests, subscription queries, etc. daily Act as an effective Canva Ambassador to our customers and the team, fully-equipped with anything Canva-related Update support articles and public FAQs to provide relevant and helpful information to Canva users Provide continuous administrative support and complete various projects to assist the Canva team Requirements At least two years of relevant customer service experience Outstanding written and verbal communication skills Strong problem-solving and critical-thinking ability – you need to be able to read between the lines of a customer’s issue and try to find the underlying cause Technological aptitude to manage spreadsheets, documents, and collaborative online forums Effective multitasking skills – ability to handle multiple accounts ensuring consistent excellent quality of work Previous experience working in a team-oriented and collaborative environment Nice-to-haves: Formal technical support experience Experience with browser and operating system troubleshooting Good knowledge of the web and mobile operating systems and relevant hard- or software is a plus Design background is a plus Benefits Equity in one of the fastest growing startups in the world Team building Fitness membership
Canva Manila, Metro Manila, Philippines
Aug 06, 2019
Design team Freelance Designer (Layout Designer, Illustrator, Animator) Manila – Vendor At Canva our mission is to make beautiful design possible for everyone by transforming the way corporations, small businesses, nonprofits, and educators work all over the world. Through this democratisation of design, we aim to have a significant positive impact on society. Since launch in August 2013, we have grown exponentially. We are one of the world’s fastest growing startups and the journey has only just begun. Joining Canva now means you become an integral part of this adventure. Our culture is unlike anywhere else and our offices are designed and constantly improved to let you do great work. We mean it when we say it is important to us that we create a workplace that you love coming to. We take great pride in designing a product and an encompassing experience that users really love. Just check out our Twitter stream. Your colleagues at Canva — like you — enjoy being the best at their craft and coming together as a team to create something world-class. Aside from thousands of professionally designed layouts, Canva is also home to millions of vectors for our users to use in their designs. Vectors play a big part in creating good design. Thousands of new vectors are uploaded in the Canva library every week to ensure we are regularly providing fresh and diverse content for our users. As an illustrator, your task is to ensure that these vectors are high-quality and appropriate for our users and the platform. As a freelance designer, you will: Create unique and original templates for various teams, themes, and topics Produce illustrations and animated assets in different styles with high technique and quality while meeting user needs Review vectors in a high-volume, deadline-oriented environment following Canva’s style and technical guidelines Approve or edit vector titles and keywords for accuracy and impact Curate vector collections for current design trends Qualifications Graphic design, illustration, and/or animation experience (graphic designer, illustrator, animator, multimedia artist)A strong understanding of graphic design and illustration fundamentals (visual and technical style) Has an eye for current aesthetic trends, and understands how popular culture works and shapes society’s visual language Has a strong stylistic approach. Beyond trends, this designer should have a strong foundation in what makes a good design, based on design principles and elements A proven ability to select/create highly relevant, usable illustrations and animated assets with high quality and style variation Visualizes various unique design combinations from a set of pre-selected components Understands user thinking and interaction to improve usability Must have an online portfolio with layout design and/or illustration samples Must be skilled with Adobe programs, especially Adobe Illustrator (Adobe Animate is a plus) BIR-registered Equipment: Computer/Laptop (with hi-res screen preferrably) and high-speed internet
Canva Sydney NSW 2000, Australia
Aug 06, 2019
Customer Happiness team Technical Content Writer Sydney – Full-time At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Since launch in August 2013 we have grown exponentially, amassing over 15+ million across 190 different countries who have created more than 1 billion designs. Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time. About the team The User Voice Group is one of the biggest and high-impact groups in Manila whose main mission is to make Canva users happy. A key part of this mission is empowering everyone in the team with the tools they need to listen to our users to provide the best customer experience. We are currently looking for a Technical Content Writer who will be the force behind our in-product help tool, who will work alongside different teams globally and across groups, and help create an elevated and efficient customer-centric content and responses. You will work closely with the Customer Happiness Team in Manila and ensure that all content across different User Voice and Customer Happiness processes are clear, helpful, and delivered in an accurate manner. Please attach or send a link of your writing portfolio and updated CV. As our Technical Content Writer, you will: Use your writing skills and User Experience principles to craft copy that helps Canva users to design and solve any issues they experience when using Canva.  Collaborate with designers, engineers, support content writers and Customer Happiness Team (CHT) to ensure user needs are met by Canva Assistant and we accurately respond to user issues via Insights First Responses. Optimise and audit Canva Assistant and Insights messaging, and create new messaging in line with product changes. Use a clear tone for Canva Assistant and Insights First Response messaging that’s in line with the Canva voice. Work alongside engineers, PMs and designers who build the Assistant and User Insights tools in ensuring all updated features, messaging, and resolutions to user concerns are aligned and addressed accordingly. You’ll also be working with our wider Canva Content and Design School Teams, crafting our messaging for troubleshooting, FAQs, educational issues, new product launches and more. About you You’re a writer first and foremost: you love to write product copy that’s clear and human, you’re meticulous about punctuation and grammar, and you have a knack for tone of voice. You know how to share your vision and expertise with people from various backgrounds and disciplines, and you’re great at getting buy-in. You’re a strategic thinker and a problem solver. You take initiative and you’re comfortable giving constructive feedback and having difficult conversations . You’re not afraid to ask questions, speak up and dig-deeper until you’re confident you understand an issue well. You'll love this role if: You have 5+ years of experience writing for online experiences (software, digital agencies, journalism, etc). You are customer-centric and passionate about user experiences . You have incredible writing skills and an impressive technical writing portfolio. You strive for clarity in all of your messages, and you know how to make complex things simple. You’re a self-starter who can juggle multiple projects. You are a stickler for consistent brand voice and style. You enjoy investigating issues and taking initiative in finding solutions, even when the path is not always clear. What you'll learn at Canva The growth mindset that has allowed Canva to reach 10 million monthly active users. How to analyse data in order to measure the impact of your content. How to experiment with different approaches, to see what is most effective. We pride ourselves on being agile and flexible. Digital marketing principles. The inner workings of Australia’s fastest growing startup. Benefits Competitive salary, plus equity options Flexible working hours, we value work-life balance In-house chefs that cook delicious breakfast and lunch for us each day Free Yoga membership Professional education allowance Generous parental leave policy Pet friendly offices including a garden, climbing wall, unisex toilets Sponsored social clubs and team events Fun and quirky celebrations
Canva Manila, Metro Manila, Philippines
Aug 06, 2019
People team HR Operations Specialist Manila – Full-time At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time. Since our launch in August 2013, we have grown exponentially, amassing over 15 million users across 179 different countries who have created more than 400 million designs. We are one of the world’s fastest growing technology companies and we have only achieved about 1% of what we are capable of!We are looking for an HR Operations Specialist to join the People Group and to be part of our growth trajectory. The People Group’s mission is to make Canva the most effective and engaged organisation in the world! Chef-cooked lunches everyday and a beautiful office space are great, however we have boiled our culture down to one key factor: amazing people. What’s our secret sauce? Simply a group of passionate people all working together to help each other and the company succeed. You’ll be joining Team Happiness, which is responsible for fostering an amazing workplace and culture that empowers everyone to do their best work. Canva is currently one of Australia’s hottest technology startups and has been ranked the #1 Australian Workplace in Technology by JobAdvisor for the second year in a row and the #1 Best Place To Work by Great Place to Work Australia.   We mean it when we say we want to create a workplace that you love coming to. Our culture is unlike anywhere else and our offices are designed with workspaces to help you do great work. At Canva, you can be part of a company that is growing rapidly, and building a product that users really love.   Psst - We have in-house chefs that whip up amazing breakfasts and lunches for the whole team - check out what's cooking at: https://instagram.com/canvalife What you'll do as our HR Operations Specialist... Drive operational performance and service excellence within the HR Shared Service function, and identify areas for improvement. Provide advice and support to our employees from pre-employment through to offboarding. Initiate employee onboarding and coordinate with various stakeholders to ensure new hires are set up for success. Ensure employee data is up to date, accurate and compliant within our HR system, BambooHR, and Payroll system. Maintain and protect confidential data with great discretion. Generate and analyse a variety of employee information and reports and draw useful insights and offer recommendations. Liaise effectively and collaboratively with others to resolve employee queries. Maintain our centralised knowledge base within our employee portal, updating and improving our HR pages to keep information up to date and relevant and helping our employees help themselves. Assist with policy interpretation and advice. Support a wide range of people projects that make Canva a great place to work. Work with our Sydney and Beijing teams to ensure alignment across our offices. Must-haves At least 5 years experience in HR operations work, preferably exposed to common HR tools and have worked in multi-vertical/department companies Degree in Human Resources, Management, Psychology, Economics or other relevant fields. Working knowledge of Philippine labor laws; Experience in handling compensation and benefits in the Philippines; Familiarity with managing an HRIS such as BambooHR, Namely, Workday. Outstanding attention to detail, analytical and organisational skills. Excellent communication skills (written, verbal, presentation and interpersonal). Highly organized, detail oriented, and able to deliver timely results and in a multi-task, fast-paced environment. Customer focused and collaborative. Key to this role is the ability to listen, prioritise, and deliver accurate and speedy results. Able to confidently work with various stakeholders to get things done, and maintain employee confidentiality, and data integrity and security. Innate ability to learn new technologies, processes and approaches. Have energy, commitment and a positive, proactive approach to work. Must have GRIT. Nice-to-haves Experience working in an HR Shared Service function (HR Administration or HRIS Support) that caters to other regions such as the Americas, EMEA, and APAC. Benefits Competitive salary, plus equity options In-house chefs that cook delicious breakfast and lunch for us each day Fitness membership allowance Generous parental leave policy Sponsored social clubs and team events Fun and quirky celebrations
Canva Sydney NSW 2000, Australia
Aug 05, 2019
Engineering team Senior Software Reliability Engineer - Chaos Engineering Sydney – Full-time At Canva, our mission is to democratize design and empower creativity and visual expression for every person, on every platform. Since launch in April 2013, our user base has grown exponentially, amassing over 15 million users in over 100 languages, making us one of the world's fastest-growing technology companies.  As engineers, we're fortunate and proud to be able to say that our work is used by millions of people all over the world.  So for us, reliability must be a feature, not a "nice to have" - it is crucial that we, as engineers, ensure that the Canva experience is uninterrupted for the growing millions using the platform.  We're doubling-down on this initiative by building as new team within our broader infrastructure group. This is an opportunity to be one of the founding members of Canva's Chaos Engineering team.  The Chaos Engineering team is responsible for ensuring that all of the resiliency measures that have been developed and implemented are working as expected.  When they don't work, we're responsible for working with other engineering teams across the business to investigate and remediate the issues.  Sometimes the solution may be a straightforwaeds and pragmatic fix.  Other times, it may require the ground-up development of new tools to ensure the issue is resolved going forward. Responsibilities As an individual contributor, design and implement tools and libraries that service teams can use to improve the reliability of their services. For example – adding a new long-awaited feature in our circuit breaker library Conduct and automate chaos experiments to identify possible scenarios where cascading failures may occur and to verify the reliaility measures we introduce to prevent this work as expected. For example: discovering what will happen when this newly introduced service goes down, or, does the fallback for a rare failure actually work? Work with product engineering teams to ensure that reliability best practices and tools are rolled out in every service across the whole organization. It’s not enough to create a new throttling library, we want to make sure that it’s successfully used in every service. Deep investigation into production incidents – followed up by applying the learnings to the code base Researching, developing, and justifying the best choices in the form of design docs for tools and processes that will shape the future of reliability at Canva Promote creative and conceptual problem-solving approaches; as opposed to framework- or library-heavy patchwork Propose new approaches and solutions to ensure we future-proof Canva’s distributed cloud infrastructure as we scale  Participating in design meetings, hiring interviews, and code reviews Requires Skills & Experience At least five (5) years of commercial experience of working as a reliability/chaos engineer in a large, distributed, cloud-based environment – any of the usual suspects (AWS, Google Cloud, Azure) is fine! Be happy to work in Java, since our services and libraries are primarily written in Java 11 Disciplined coding practices and experience with code reviews and pull requests Strong communication and team collaboration skills, both written and verbal. As a reliability engineer, you will need to share the knowledge, communicate and coordinate changes across multiple service teams. Solid understanding of resiliency techniques and patterns – load balancing, throttling, back pressure, circuit breaking, etc – the good stuff Perks & Benefits Competitive salary, plus equity options Flexible daily working hours, we value work-life balance In-house chefs that cook delicious breakfast and lunch for us each day Onsite Gym; Yoga Benefits Generous parental (including secondary) leave policy Pet-friendly offices Sponsored social clubs and team events Relocation budget for interstate or overseas individuals that legally qualify for visa sponsorship