WeWork

  • New York, NY, USA
WeWork New York, New York, United States of America
Jan 17, 2020
Vice President, Investor Relations About ARK ARK is an affiliate of The We Company and serves as its new global real estate acquisition and management platform based in New York City. ARK’s focus is acquiring, developing, and managing select real estate assets in global gateway cities and high-growth secondary markets. ARK collaborates with The We Company to apply The We Company’s existing, new, and developing products and methods of community and space management to ARK owned real estate and leverage The We Company’s relationships with partners and enterprise member companies to create vibrant fully-programmed ecosystems.   ARK is currently seeking an experienced investor relations professional with experience working with private equity and other investment firms to join the company’s growing investment and asset management group. This professional will support ARK on matters relating to client-service, client reporting and communications, and support marketing & fund-raising in the context of ARK’s real estate investment and asset management strategies. Successful candidates will enjoy working in an environment that is creative, mission-driven, results-oriented, and community-focused. Other responsibilities   In addition to these primary responsibilities, this professional will also be responsible for the following   Create and maintain all marketing collateral, including presentation materials, client on-boarding packages, product offering profiles, and any ad-hoc content that may be required, ensuring in all cases that all materials have been reviewed and approved to meet distribution requirements in the client’s or client-prospect’s respective jurisdiction Respond to client and client-prospect requests for proposal (RFP), requests for information (RFI) and due diligence questionnaires (DDQ), and maintain a comprehensive record of all requests and responses Analyze target clients and industry / market data to assist in the development of a marketing and sales strategy Manage the creation of and distribution of information to investors, handle investor enquiries and coordinate and deliver substantive responses, and provide investor feedback to the group’s senior management Create and manage client communications regarding capital call, redemption, and distribution notices Organize, coordinate, and prepare for meetings with investors and prospective investors Collect, analyze, prepare, and advise on relevant data, information, and trends, both generated by the group’s investment activities and generated by third-parties relevant to the group’s investment mandates Prepare and support investor presentations and data-visualization tools   Support preparation, distribution, and discussion of investor presentations, disclosure documents, and related materials, including materials in support of investor due diligence investigations and periodic disclosure obligations Support and manage communications between the group’s senior management and investors and prospective investors in multiple investment funds, joint ventures, and other investment vehicles Required qualifications and experience Bachelor’s degree in business administration, finance, marketing, economics, or a related field 7+ years of experience interacting directly with investors, preferably with a high-growth organization and preferably in the real estate investment and asset management sector Strong analytical and verbal/written communication skills Proficiency in Microsoft Excel and Microsoft PowerPoint Good understanding of SEC laws and securities disclosure requirements and filing requirements Knowledge and understanding of the real estate capital markets Familiar with financial modeling techniques and valuation methods used by analysts and investors in the real estate sector, and thorough understanding of key industry metrics used by those stakeholders Strong understanding of macroeconomics, capital markets trends, competitor analysis, industry dynamics, and investor and capital markets trends Service-oriented attitude characterized by strong listening skills and the desire to achieve shared success Attention to detail and time- and project-management skills Preferred qualifications and experience   Previous experience supporting real estate private equity client services Results-driven, user-centric, innovative, and comfortable in a highly complex and high-growth environment Creativity, flexibility, and openness to change Series 7 license and/or Series 63 license a plus, but not required
WeWork Seattle, Washington, United States of America
Jan 17, 2020
Food Labs Manager, SF WeWork Labs Our mission at WeWork Labs  is to make WeWork the long-term friend and partner to early-stage startups, helping them fulfill their destiny, and to power all organizations that share the same intention. Our vision is to be there for anyone who wishes to take the startup path, be the best place to start, and forever partner in success and failure. We offer a global platform that helps startups grow and succeed through community, education, mentorship, investments, press and more, and deliver directly under the WeWork Labs brand and indirectly by powering incubators and accelerators. WeWork Food Labs We’re building a community of entrepreneurs, industry experts and investors to fix food, now and for the future. A workspace and global platform, Food Labs is dedicated to startups impacting the future of sustainable food.   Position Goals & Objectives: The Food Labs Manager’s main objective is to ensure member companies’ success and happiness with a strong focus on developing opportunities and experiences for Member growth.   Launch and maintain an active and engaged Food Labs community, facilitating the growth of each startup Manage the Food Labs admissions process to ensure a full roster of promising startups  Drive growth, promotion, and management of Food Labs programming for the space Build sustainable relationships with local facilities, food industry leaders, government, enterprises, partners, and the startup ecosystem. Collaborate with the WeWork Labs team and members to identify and execute on opportunities and strategies to continually improve our value proposition Help drive strategy around WeWork Food Labs and grow the brand Partner with key WeWork corporate functions such as Retail, Real Estate, Finance, IT, Technology, HR, Development, Sales Marketing, Sales, and Communications to grow the WeWork Food Labs community.    Duties & Responsibilities The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class. Support larger Food Labs strategy including corporate partnerships, space selection, programming, content, investor relations, facility partnerships, and distribution partnerships. Network, research, and create opportunities based on the unique needs of food startups, including exposure to top food industry mentors, vetted facilities and logistics partners, investors and other key people crucial to success Manage the Food Labs member pipeline: generate leads, conduct tours, build a pipeline of exciting new food startups to join our program and ensure full occupancy and community participation Take responsibility for sales and community dynamics. This includes collaboration with our WeWork Sales team and Community teams. Work closely with the WeWork Community, Operations, and Maintenance teams to ensure the highest level of member experience and satisfaction Manage day-to-day member needs and works to get to know member companies and develop meaningful relationships to provide them with the best resources and opportunities possible Plan, coordinate and run events and ongoing tailored programming, with the ability to assess outcomes, receive feedback, analyze methods and techniques, and participate in the ongoing development of events and programming Connect your members to the wider WeWork community, ensuring that knowledge and resources are shared between the various WeWork sub-communities, ultimately “graduating” Food Labs members to offices when their ventures mature Help Food Labs members leverage opportunities for visibility, distribution, and feedback through wider WeWork community Help build a vetted network of facility and logistics partners that makes operations/manufacturing easier and more accessible for Food Labs members Create and manage a Food Labs alumni community, continuing to involve them in mentoring the new generation of startups participating in the program Identify, strategize, and act on opportunities to extend WeWork Food Labs’ influence and brand Build strong relationships between the business community, local government, and the Labs community Manage the P&L, including member growth, occupancy, revenue and margins, managing budget   Experience and requirements The requirements listed below are representative of the knowledge, skill, and /or ability required.   Knowledge Food industry - from startups, to larger corporations & organizations Business incubation and acceleration programs Marketing and sales principles Working knowledge of industrial-organizational psychology, general management, sales, and marketing Familiarity with software engineering principles, revenue management, product-market fit Strong understanding of start-up financing and operations (burn rate, funding rounds, organizational scaling) Research methods Applicable federal, state, and local laws, rules, ordinances, statutes, and regulations Public relations principles Budget administration principles Programming ideation, creation and coordination principles Experience desired in any aspect of small business, or personally owning or operating a commercial venture   Experience Deep knowledge of the food startup “scene,” and developed connections with influencers in the food startup ecosystem Experience in operations, logistics, facility management, project management, event production, sales, and/or customer service from an experience-based environment Experience consulting, familiarity with business and product strategy BA/BS or equivalent in Business, Marketing, Hospitality, or other related degree MBA preferred P&L experience required
WeWork London, United Kingdom
Jan 17, 2020
Senior Architect at WeWork About the Role: This is a great opportunity for someone who is looking for more responsibility, design freedom, mentorship, leadership and the hunger to create amazing spaces and revolutionize the definition of workspace.  The role includes designing, documenting, and leading teams for both standard and custom WeWork locations. We are searching for a Senior Project Architect who is highly experienced with all phases of the design and construction process from programming through to design, construction, and closeout.  In this role you will be leading the design and coordination process for projects by collaborating with engineering, construction, design, logistics, operations and development teams as well as other inter-departmental groups. Externally, you will provide direction to and collaborate with contracted consultants (MEP, Structural, local Architect of Record, GC’s and expeditor(s)). Responsibilities: Design, document, coordinate, and execute multiple simultaneous high-quality, high-profile, fully customised Enterprise projects, collaborating with internal and external teams. Prepare for, participate in, and follow-up after collaborative client meetings. Develop conceptual frameworks for the projects through the schematic design process. Develop and organize functional requirements, and articulate through programming, space planning, and code analysis. Communicate regularly across the project team with project updates, including detailed status of projects, onsite issues, schedule and budget exposures, and overall risks. Proactively and continuously flag and resolve project issues with your team. Participate in producing design and handoff packages, including programming, layout, drawings and specifications, Architect of Record (AoR) coordination, and operational documentation. Coordinate with other development disciplines to produce a comprehensive and coordinated construction document set, satisfying building code, ADA, zoning, and other applicable standards. Qualifications: BArch / MArch Degree or equivalent education + experience 2+ years professional design experience; high quality commercial, hospitality, mixed-use residential, cultural, and institutional projects a plus Knowledge of building materials and construction details Knowledge and experience working with local building code, ADA, zoning, and other applicable laws a plus Knowledge and experience across Schematic Design, Design Development, permitting and Construction Documentation a plus Highly resourceful problem solver Self-directed with a high level of initiative and a ‘can do’ attitude, but open to feedback and a strong desire to learn. Strong time management and organisational skills and experience working on multiple projects simultaneously Proficient in the following programs: BIM (Revit), all things Google, Bluebeam Revu; familiarity with project management platforms Fluent in English Who You Are: Passionate about best in class design, construction, and project execution A team collaborator, clear communicator, prudent risk-assessor, and effective motivator Habitually thinking outside the box and exploring new ways to execute projects Committed to continuous improvement and optimising productivity
WeWork London, United Kingdom
Jan 17, 2020
Through design, technology, and hospitality we are creating a community that helps people live life with purpose and have a meaningful impact in the world. The We Company began in 2010 and has grown to more than 500,000 members. In less than ten years, we’ve built a global network of +600 locations across 127 cities and 33 countries. Our Billing Associates use our proprietary billing system to complete the billing, payment and collections process from our Landlords, in addition to issuing tax invoices. Strong coordination with internal team members and external Stakeholders is key. We are seeking someone who is a self starter, highly organised, and possesses strong attention to detail. Duties and responsibilities: Collect and manage tenant improvement allowances across the EMEA Effectively manage, collect, and review all required information for landlord incentives Coordinate with Treasury on payment receipt Investigate payments received to identify the landlords they relate to Communicate effectively with Landlords, staff, and other teams Using internal software (Workday) to apply payments, edit invoices Experience/Qualifications +2 years of experience in Billing&Collection, Accounts Receivable or similar role Experience in Project Management, Real Estate and/or Construction a plus Advanced Excel skills (pivots, vlookups, if/then statements, nested functions) Strong understanding of billing processes, procedures and systems (knowledge of Workday a plus) Experience working and performing in high growth, fast-paced environments Well-organized and able to work independently Ability to solve issues with some autonomy - balancing people and business needs. Ability to pick up tasks with strong learning agility and level of curiosity Excellent verbal and written communication skills. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
WeWork New York, New York, United States of America
Jan 17, 2020
ABOUT US Founded in 2010, WeWork is a global platform for work with a mission to create a world where people work to make a life, not just a living. Our pioneering model offers the benefits of a collaborative culture, the flexibility to scale workspace up and down as needed and the power of a worldwide community, all for a lower cost. With 500+ locations in over 111 cities and 29 countries, our 527,000 memberships represent global enterprises across multiple industries, including 38% of the Global Fortune 500.     RESPONSIBILITIES   Act as first point of contact for employee related issues including, but not limited to: harassment, discrimination, wage & hour issues, leaves of absence, workers compensation, disciplinary actions. Conduct complex investigations related to employee claims and partner with Legal on recommendations and outcomes. Provide consultative expertise on employee relations matters ranging from basic to complex and high risk, and partner with Legal to develop standard methodologies. Support Employee Relations colleagues in employee related issues including but not limited to, performance management, attendance issues and terminations. Assist with the development and implementation of the ER function globally. Provide mentorship to employees & managers, offering feedback and advice on issues in a proactive and compassionate manner. Serve as an escalation point for HR team on complex employee relations matters and advise on best practices Partner with Leave Specialists, UNUM and People Team on leaves and accommodations issues. Conduct HR trainings for employees and managers. Review compliance with state, federal and local laws and work with Legal to put mitigation / action plans in place. Build an environment of positive employee relations by respecting confidentiality, establishing trust and credibility, being seen by employees as approachable and fair, and balancing business needs with employee needs.   YOU BRING Bachelor’s/Master’s Degree in Employment Law, Human Resources, Business Administration, or related field, or equivalent work experience; JD or advanced degree strongly preferred. Combined 10+ years Employee Relations and/or Employment Law experience (that includes 7+ years investigatory experience). Minimum 8-10 years of directly managing complex employee relations issues Ability to work independently, remotely and manage a heavy workload. Knowledge and familiarity of working in a Global ER environment, preferably with experience of building and developing an ER function.  Proven interpersonal skills with a reputation as diplomatic, professional, collaborative, approachable, and knowledgeable.Use and implementation of online case management systems. A true leader; one that can inspire others to take action and be their best Strong written and verbal communication Experience presenting to executive level stakeholders to receive the necessary resources for success Strong experience applying organizational HR policies, procedures, and protocols to ensure compliance. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
WeWork London, United Kingdom
Jan 17, 2020
About the Role WeWork seeks a designer with for our interior design studio. The designer will aid in the creation of vibrant co-working environments, collaborative spaces, and special projects ranging from 5,000 - 100,000sf worldwide. Rapid project schedule requires organization, tenacity, and ability to work with others. Periodic travel may be required.   Responsibilities: Collaborate with Design Lead to define and maintain an on-brand project aesthetic appropriate to the market, neighborhood, and program Collaborate with Project Team Architect to develop layout(s). Collaborate with Design Lead to insure project design intent follows WW brand standards and best practices. Collaborate with Design Lead on design concept/mood and how to successfully implement from concept phase through project execution. Identify and select products and vendors that meet brand standards. Work closely with FF&E Sourcing Lead and Logistics Lead to generate and manage FF&E project schedules and track FF&E supply chain (lead times, quantities, finishes). Substantial involvement during Documentation and Pre-construction/Bidding to convey design intent and finalize selection of products and vendors Substantial involvement during Staging and Closeout Stages to insure design intent is maintained through project installation. Qualifications: Practical experience in high-end Hospitality, Residential, Commercial and/or Retail Interior Design A commitment to delivering outstanding service to high end clientele Reliable, focused, and detail-oriented Self-directed with a high level of initiative and a ‘can do’ attitude Open to feedback, with boundless amounts of positive energy Highly resourceful problem solver and quick learner Ability to work both independently and cooperatively in a fast-paced environment Impeccable and concise communication and presentation skills, verbal and written Strong time management skills and experience managing multiple projects simultaneously Demonstrated ability to consistently meet deadlines High level of comfort working with project schedules  (timelines, quantities, prices, , SKUs, etc.) Proficient in the following programs: MS Office, Adobe Creative Suite, SKETCHUP, Rhino and Revit AutoCad Knowledge in space planning a plus AS or BA Degree required, with a major in Interior Design or Architecture Minimum 2 years of experience *Portfolios must be submitted for consideration*
WeWork Irvine, California, United States of America
Jan 17, 2020
Community Associate About the Role A Community Associate is the primary point of contact for the community and acts as the “face” of WeWork. Goals and Objectives Illustrate WeWork’s core values and strive to achieve our mission Support the Community Management team to achieve the following: Create a welcoming and collaborative community environment amongst our members through events and building relationships between members Ensure that your building is fully operational and processes are running smoothly Drive growth and promotion of WeWork-provided service offerings Take direction from the Community Lead and the Community Manager to support the Community Team as necessary Duties and Responsibilities Greeting /Point of Contact Be the first and last point of contact for your building Cover the front desk during business hours Greet and check-in member guests Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails Manage We Member check-ins and check-outs Prepare and distribute promotional materials to guests/potential members Answer “walk-up” member and guest questions or refer inquirer to additional resources Membership Management Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications Be active on the WeWork member network Solve member-related issues to ensure a cohesive community Events and Community Management Make posters for events Assist with set-up and breakdown of events, including ordering food and beverages Prepare newsletter Building Operations and Management Assist with move-ins and move-outs; prepare and distribute member welcome packets Assist with building operations and maintenance to ensure highest level of member experience Fielding and assigning requests submitted through Zendesk Manage keycard activations and bike room access requests where applicable Ensuring the building is clean and well kept Ordering consumables Submit building receipts to the Community Lead and the Community Manager for expense reports Mail and Package responsibilities as needed Identify issues for escalation to the Community Lead and the Community Manager and document accordingly Experience and Requirements College graduate with a four year degree preferred, but not required Customer service and/or sales experience a plus Must have strong verbal and written communication skills Exceptional organizational and multitasking skills Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy Passion for entrepreneurial communities Passion and understanding for WeWork’s mission and values Proficient in basic computer skills
WeWork London, United Kingdom
Jan 17, 2020
Our Billing Associates use our proprietary billing system to complete the billing, payment and collections process from our Members, in addition to issuing tax invoices. Strong coordination with internal team members and external Members and vendors is key. We are seeking someone who is a self starter, highly organised, and possesses a strong attention to detail. Duties and responsibilities: Investigate payments received to identify the members they relate to Communicate effectively via email and phone with Members, staff, and other teams Using internal software to apply payments, edit invoices Coordinating with Treasury on Member refunds, and payment receipts Experience/Qualifications +2 years of experience in Billing Fluency in English and Spanish required Strong understanding of billing processes, procedures and systems  Well-organized and able to work independently Ability to pick up tasks, learn software quickly, and asks good questions Excellent verbal and written communication skills. Exceptional organizational and multitasking skills. Demonstrate a good level of integrity, dependability, responsibility as well as  a sense of ownership, self-awareness and a good level of empathy. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
WeWork Chicago, Illinois, United States of America
Jan 17, 2020
Community Manager Goals & Objectives Illustrate WeWork’s core values and strive to achieve our mission. Lead the Community Management team to achieve the following: Creation of a collaborative environment amongst our members through events and personal introductions Maintenance of 100% occupancy by achieving sales goals, and managing churn Ensuring that building is fully operational and processes are running smoothly Driving growth and promotion of WeWork-provided service offerings Maintaining company standards and expectations Managing building KPI’s Duties & Responsibilities Community Management & Events Manage all building operations and communicate with market support to ensure highest level of member satisfaction Develop community initiatives designed to create connections between members, including member introductions, overseeing events, electronic and print communications, and building walkthroughs Solve member-related issues to ensure a cohesive community and manage member expectations Meet with members to resolve issues, process member terminations and other issues of complexity Oversee events to ensure there is a good balance of educational, member appreciation, and lead generating and sales-related events and to review for adequate procedural safeguards for the protection of members and company assets Proactively gather data on members’ business objectives and identify both WeWork and member services that could help members achieve their objectives Seek opportunities to engage members to discover and discuss members’ objectives, i.e. using member service request as an opportunity to learn more about member, member’s business and any other needs member may have Identify opportunities and act on them to connect members Design and implement rules, guidelines and best practices for the community to optimize member experience Recommend best practices, including but not limited to: community management, sales, events, training, and member experience on a company-wide level Exercise discretion in guiding prospective members, including possibly gatekeeping where business may not be in the interests of greater community Resolve member complaints regarding other members through neutral fact investigation and process termination of membership when warranted Explain WeWork policies and procedures to members, including but not limited to: membership agreement and billing procedures  Business Development Take responsibility for sales and community dynamics Conduct tours to work towards and maintain 100% building occupancy when ACMs are unavailable Lead tours for VIPs, i.e. guests of WeWork Engage in the larger community of the market by attending events and networking with local start-ups and organizations Manage and maintain relationships with vendors and landlords Building Management Make recommendations to Physical Product and Head of Community and Operations on any repairs, maintenance, or updates required in your building Analyze tickets by area to identify and resolve issues presented, i.e. insufficient cleaning staff, repeating IT-related failures, malfunctioning conference room equipment, etc. Set priorities using ticket data and clearly communicate adjustments to team Produce comprehensive quality control reports that allow all stakeholders to improve member experience Review all base building documents to ensure the data is updated and accurate Supervise move-ins and move-outs for quality experience Review daily reports and work with team to finalize weekly and monthly reports that outline community and sales progress Expense management for the building Know and be able to implement member safety plans, i.e. fire and emergency plans Personnel Management Manage a team within a building to reach sales goals and execute on their objectives as an individual and a team Lead professional development within team and make recommendations to promote current employees Perform weekly one-on-one meetings to track individual performance Oversee and keep team up to date with process changes Oversee team including performance management reviews Experience & Requirements College graduate with a four-year degree Customer service and sales experience required Project management and business operations experience required Must have strong verbal and written communication skills Cold-outreach experience a plus Understanding and experience managing a team of more than two people Exceptional organizational and multitasking skills Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy Passion and understanding for entrepreneurial communities Passion and understanding for WeWork’s mission and values
WeWork Shanghai, Shanghai, China
Jan 17, 2020
Duties and Responsibilities: Partnering with Senior Recruiters in searching for top talent around the world   Actively participating in social networking (LinkedIn, Twitter, Indeed,etc.)   Developing a pipeline of active and passive candidates   Assisting and providing market intelligence to the Senior Recruiters   Screening candidates on basic skillset, availability, interest level, compensation, relocation needs, etc.   Assisting with reference checks and scheduling support as needed   Consistently offering innovative solutions to recruiting challenges within the broader context of the organization’s priorities and approach to problem solving   Understanding the customer service/customer experience issues related to member-facing business Requirements: BA/BS degree   A minimum of 2 years of recruiting or sourcing experience required   Excellent interpersonal skills and the ability to manage multiple tasks simultaneously   Team player and highly collaborative   Experience using an Applicant Tracking System   Excellent verbal and written communication skills   Experience working in fast paced environment   Strong work ethic and entrepreneurial spirit   Have a “Can do” attitude as well as being able to wear multiple hats Critical Competencies for Success
WeWork Sydney, New South Wales, Australia
Jan 17, 2020
Director of Marketing   WeWork is the platform for creators, providing hundreds of thousands of members around the world with space, community and services that enable them to do what they love and create their life’s work. Our mission is to create a world where people work to make a life, not just a living, and our own team members are central to that goal.   The WeWork team believes deeply in the power of “we” and in the movement we’re a part of. We challenge convention and achieve amazing things through dedication and collaboration. The success of WeWork is the result of a collaborative effort by talented team members who challenge convention at every opportunity and take pride in building for the future.   About the role   We’re looking for a passionate and talented senior marketing professional who has experience in creating and executing national marketing strategies that enable sales performance and drive revenue across digital (paid and organic) and offline marketing (Events, Partnerships, Collateral etc…).   Reporting to the Head of Growth, this role will manage day-to-day marketing and activation efforts across Australia and will be a creative thought partner to the regional (APAC) management and play a central role in translating the WeWork brand at a local national level to activate new and existing markets.      Responsibilities Manage and/or execute directly all 4 main activities under the Marketing department’s remit (Digital paid and organic; Events; Partnerships; Sales Enablement and collaterals) Lead and shoulder our Events & Partnerships lead who will report directly to you while owning directly Digital and Sales Enablement Develop localised, revenue driving, marketing strategies and activations. Translate the global marketing plans for the Australian market by creating partnerships with international stakeholders, in collaboration with the Marketing, Sales teams and our regional General Managers Be the voice of marketing on the region’s Growth leadership team Manage the day-to- day responsibilities of marketing execution – from hands-on operational work to coordinating with agencies and partners for execution, responsible for both specific lead generation goals and brand awareness metrics as KPIs Scale your impact across the national landscape by equipping the Community and Sales teams to activate their buildings and surrounding communities to drive lead generation and retention of members Manage our brand awareness locally while maintaining the core values and mission Act as a brand ambassador at both internal and external events Direct people management will be a part in the role. Control of a 7 figures national marketing budget If you feel that you have experience in the above then please click Apply Now 
WeWork Alpharetta, Georgia, United States of America
Jan 17, 2020
Community Associate About the Role A Community Associate is the primary point of contact for the community and acts as the “face” of WeWork. Goals and Objectives Illustrate WeWork’s core values and strive to achieve our mission. Support the Community Management team to achieve the following: Create a welcoming and collaborative community environment amongst our members through events and building relationships between members. Ensure that your building is fully operational and processes are running efficiently . Drive growth and promotion of WeWork-provided service offerings. Take direction from the Community Lead and the Community Manager to support the Community Team as necessary. Duties and Responsibilities Greeting /Point of Contact: Be the first and last point of contact for your building. Cover the front desk during business hours. Greet and check-in member guests. Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails. Facilitate We Member check-ins and check-outs. Prepare and distribute promotional materials to guests/potential members. Answer “walk-up” member and guest questions or refer inquirer to additional resources. Membership Management: Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications. Be active on the WeWork member network. Tackle member-related issues to ensure a cohesive community. Events and Community Management: Make posters for events. Assist with set-up and breakdown of events, including ordering food and beverages. Prepare newsletter. Building Operations and Management: Assist with move-ins and move-outs; prepare and distribute member welcome packets. Assist with building operations and maintenance to ensure highest level of member experience. Fielding and assigning requests submitted through Zendesk. Process keycard activations and bike room access requests where applicable. Ensuring the building is clean and well kept. Ordering consumables. Submit building receipts to the Community Lead and the Community Manager for expense reports. Mail and Package responsibilities as needed. Identify issues for escalation to the Community Lead and the Community Manager and document accordingly. Experience and Requirements College graduate with a four year degree preferred, but not required. Customer service and/or sales experience a plus. Must have strong verbal and written communication skills. Outstanding organizational and multitasking skills. Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy. Passion for entrepreneurial communities. Passion and understanding for WeWork’s mission and values. Proficient in basic computer skills.
WeWork Seoul, Seoul, Korea, Republic of
Jan 17, 2020
Based in Seoul, the Country Manager role oversees all aspects of the business in Korea, including leading and managing qualitative and quantitative performance in operations, community and sales of several buildings and locations in the market. As our business footprint continues to evolve at a very fast pace, we need a strong business leader who can not only run our business, but build sustainable relationship with government and key enterprises, build and grow our WeWork Brand, and drive the success of all operational support for teams in the region. Key to the success for this role also includes being the voice of our local markets internally and partner with key regional functions such as real estate, finance, IT, digital, HR, development, sales, marketing, and communications to grow the WeWork community. Reporting into the Pacific Managing Director, your responsibilities include: • Set the tone for the team, demand performance, and drive results while also growing the next generation of leaders in the market and in the company. • Be the local market presence to support Real Estate Team in selection of future market locations • Assist in programming the physical space with the Design and Development Team • Manage the country P&L - member growth, occupancy, revenue & margins - managing budgets • Be ultimately responsible for health of community and experience of buildings • Accountable for performance of local community team and for local organizational health • Build a strong local brand through executing marketing campaigns (events, ad buys etc.), in partnership with the Brand & Marketing team • Navigate local regulatory status and work with legal on government relations • Coordinate with communications to be the local spokesperson for press • Build and manage high level relationships and partnerships within the market • Partner with Pacific HQ to manage vendor relationships • Mentor multiple teams in several locations to reach Business and Community goals and execute on all objectives • Act as liaison between your city teams and the Regional General Manager • Maintain WeWork brand standards in your market • Drive growth of buildings and sales Experience and Requirements • BA / BS or equivalent in Business, Marketing, Hospitality or other related degree • Minimum 10+ years Entrepreneurial experience across hospitality, FMCG, retail, or startups with strong operational focus • Must have business experience in Korea and are bilingual in English & Korean • Experience in fast scaling retail brand is preferred • P&L experience required • Managed organizations of 100+ people, preferably in multiple locations in multiple cities • Experience managing sales and building high visibility brands a plus • Experience in real estate, facilities management or retail a plus • Passion and understanding for entrepreneurial communities • Thrive in a fast paced environment while maintaining excellent attention to detail • Strong communication, organization and project management skills • Assertive and have a strong drive to develop those around you, being an inspirational leader • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy • Strong operations background in a matrix environment • Proven experience with Business scaling a must • Experience in planning strategic growth
WeWork London, United Kingdom
Jan 17, 2020
This role will be a central point of contact for the EMEA Product team to ensure the large Regional team feels supported and connect to HQ. In addition, you will provide expense and travel support to a busy regional leadership team.      Responsibilities Be the  go-to person for the EMEA Product team for all general queries  Ensure maximum efficiency within the office, managing all day-to-day elements for the growing team, ensuring workplace strategy is implemented, supporting office moves Support Regional Leadership team (4-5 Directors) with all travel coordination and expense reports Resolution of operational and administrative issues before they arise and react quickly, moving on things without the wider teams input and adapting to changing priorities to support your team. Champion the use of tools to support the team with all travel and expense process queries (Trip Actions/ Workday) Support planning for Discipline offsites, All Hands meetings and team events (10 - 250 + people) including catering and AV/tech set up within set budgets Work with Product Ops to manage the onboarding process for all new hires in the region, coordinate training sessions, logistics and booking travel for new starters during onboarding weeks. As a Champion of WeWorks tools you may present “Tools and Platforms” session to new starters Create and share internal team newsletters and regular announcements through appropriate channels (e.g. MailChimp/Slack/Google Groups)  Maintain recognition initiatives across the department (Anniversaries & birthdays shout outs, opening day celebrations etc) Build relationships with Product Champions in EMEA HQs Work cross-functionally with key stakeholders  (Community, Exec Support Team) Requirements  2 years proven team support/PA experience, ideally in a Project Management environment Energetic and willing to work hard to understand all facets of WeWork  Impeccable and concise communication skills, verbal and written Strong interpersonal and organisational skills, excels under pressure and can maintain a calm demeanor at all times Strong time management skills and ability to manage multiple tasks/projects simultaneously, working to fixed deadlines Reliable, focussed, detail-oriented and proactive in identifying necessary tasks Demonstrate an ability to adapt to changing demands and conditions Ability to work both independently and cooperatively in a fast-paced environment Good emotional intelligence to anticipate the team's needs and provide a personal touch when needed Strong proficiency with Google platform
WeWork Lehi, Utah, United States of America
Jan 17, 2020
Community Associate About the Role A Community Associate is the primary point of contact for the community and acts as the “face” of WeWork. Goals and Objectives Illustrate WeWork’s core values and strive to achieve our mission Support the Community Management team to achieve the following: Create a welcoming and collaborative community environment amongst our members through events and building relationships between members Ensure that your building is fully operational and processes are running smoothly Drive growth and promotion of WeWork-provided service offerings Take direction from the Community Lead and the Community Manager to support the Community Team as necessary Duties and Responsibilities Greeting /Point of Contact Be the first and last point of contact for your building Cover the front desk during business hours Greet and check-in member guests Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails Manage We Member check-ins and check-outs Prepare and distribute promotional materials to guests/potential members Answer “walk-up” member and guest questions or refer inquirer to additional resources Membership Management Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications Be active on the WeWork member network Solve member-related issues to ensure a cohesive community Events and Community Management Make posters for events Assist with set-up and breakdown of events, including ordering food and beverages Prepare newsletter Building Operations and Management Assist with move-ins and move-outs; prepare and distribute member welcome packets Assist with building operations and maintenance to ensure highest level of member experience Fielding and assigning requests submitted through Zendesk Manage keycard activations and bike room access requests where applicable Ensuring the building is clean and well kept Ordering consumables Submit building receipts to the Community Lead and the Community Manager for expense reports Mail and Package responsibilities as needed Identify issues for escalation to the Community Lead and the Community Manager and document accordingly Experience and Requirements College graduate with a four year degree preferred, but not required Customer service and/or sales experience a plus Must have strong verbal and written communication skills Exceptional organizational and multitasking skills Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy Passion for entrepreneurial communities Passion and understanding for WeWork’s mission and values Proficient in basic computer skills
WeWork San Francisco, California, United States of America
Jan 17, 2020
The We Company’s mission is to elevate the world’s consciousness. Our global platform reimagines and positively impacts how we work, live and grow through three distinct business lines: WeWork’s mission is to create a world where people work to make a life, not just a living; WeLive’s mission is to build a world where no one feels alone; WeGrow’s mission is to unleash every human’s superpowers. Through design, technology, and hospitality we are creating a community that helps people live life with purpose and have a meaningful impact in the world. The We Company began 2019 with more than 400,000 members. In less than ten years, we’ve built a global network of 400 locations across 100 cities and nearly 30 countries, and we’re just getting started. WeWork is currently seeking a Senior Lead to join our Corporate Communications team. This full-time position will be based in San Francisco, CA, and will report to the Director, Corporate Communications, who is also based in San Francisco.  The role will be responsible for supporting communications around the products and services of the WeWork technology team. The technology team is at the center of how the company conceptualizes, analyzes, designs and develops our design, technology and member experience. The position will offer the right candidate a unique opportunity to blend corporate and product PR. The candidate will be responsible for building a product PR program from the ground up, as well as supporting thought leadership initiatives around technology and the future of work.  The successful candidate will be highly organized with strong time management skills and the ability to anticipate the needs of the team. The role requires a strong media relations background combined with excellent creative writing capabilities and an interest in the role that WeWork has in the future of work and the workplace. This is all set against the backdrop of a fast-paced, entrepreneurial organization that is growing quickly. Responsibilities:  Build a product PR program for internal and external launches Help drive messaging and narrative development for WeWork’s technology offerings, including its app, platform, and enterprise solutions Identify, assess and manage speaking opportunities for executives and members of the technology team Manage media relations efforts, including proactive pitching, reactive handling, and identifying and developing key reporter relationships Work cross-functionally with partners in Legal, Product Marketing and Regional Communications to tell meaningful stories and ensure a consistent voice across press, speaking opportunities and events Requirements:  Bachelor’s Degree At least 3-5 years of communications experience, agency experience a plus   Ability to develop strategic communications plans while also delivering at the tactical/operational level – the right candidate will be able to conceptualize a media strategy, as well as implement it Strong organization, communication, writing and presentation skills Excellent relationship management, interpersonal skills, and experience working with multiple levels, functions and regions Must be a proactive problem solver – can execute with little direction and is solutions-oriented
WeWork Toronto, Ontario, Canada
Jan 17, 2020
About Us: The We Company’s mission is to elevate the world’s consciousness. Our global platform reimagines and positively impacts how we work, live and grow through three distinct business lines: WeWork’s mission is to create a world where people work to make a life, not just a living; WeLive’s mission is to build a world where no one feels alone; WeGrow’s mission is to unleash every human’s superpowers. Through design, technology, and hospitality we are creating a community that helps people live life with purpose and have a meaningful impact in the world. The We Company began 2019 with more than 466,000 members. In less than ten years, we’ve built a global network of 485 locations across 105 cities and nearly 30 countries, and we’re just getting started. About the Role: WeWork is currently seeking a Senior Manager, Public Affairs, Canada (1 year maternity leave contract) that will oversee Montreal, Toronto, Calgary and Vancouver.  The Public Affairs Senior Manager will be based in Toronto and will report to the Head of U.S., Canada, & Israel Public Affairs, who is based in New York City. This person will support a portfolio of WeWork’s day-to-day public affairs efforts in the country and future expansions. Strong candidates will have a sophisticated understanding of media relations, communications, public policy, campaigns, and will have demonstrable experience managing partnerships and executing thought leadership and campaigns and events. A smart storyteller / change-maker who is mission-driven and has a mind for growth. Objectives: Deepen WeWork’s brand and product awareness in markets through local earned media and multi-channel cross-functional campaigns. Strengthen WeWork’s brand and create social impact through civic partnerships and events. Establish WeWork as an influential civic stakeholder and protect business interests through government and influencer relations. Responsibilities: Work with the Head of U.S., Canada, & Israel Public Affairs to oversee and execute the day to day media and agency relationships across their respective region. Work with the Head of U.S., Canada, & Israel Public Affairs to execute and promote scalable brand awareness, community engagement, and thought leadership partnerships and events across their region. Work with the leaders in the Public Affairs team to execute playbooks for new markets and buildings across the region.   Manage an editorial calendar across multiple cities. Execute global campaigns at the local level to promote scalable brand awareness, community engagement, and thought leadership Amplify corporate narratives to regional stakeholders and press. Work with WeWork’s brand, marketing, and social teams to create content and brand collateral for local integrated media campaigns. Successful candidates will have the following qualifications:   6-8 years of public relations, public affairs, or communications experience preferably in fast-paced, high-growth environments. Extensive relationships with key media, civic, non-profit, and business leaders Be a strong self-starter who is eager to make their mark in a fast-paced, entrepreneurial organization Experience working across various regions and/or territories Excellent organization, communication, writing, and presentation skills Experience working across multiple levels, teams, and regions Experience with a wide range of communication channels including digital, broadcast, radio, and print  Must be capable of managing multiple issues and projects at once. Prioritization is key to success Bilingual (verbal and written) in English and French is desirable but not required A passion for storytelling and intellectual interest in the future of work, cities, economic development, and entrepreneurship Ability to travel to both existing and new locations in the region  
WeWork Dublin, Ireland
Jan 17, 2020
Mission Control Engineer WeWork Cloud is looking for a Mission Control Technician to join our team to support and monitor our ever expanding member sites.  We will be taking the follow-the-sun model and have teams in AMER, APAC, and EMEA to help support the ever growing number of sites across the globe. It is the responsibility of the Mission Control to monitor, troubleshoot, and resolve issues that affect the availability and performance of the WeWork sites. The Mission Control is the first line of defense in making sure our members have an unrivaled experience. The Mission Control Team is responsible for reporting on issues and performance, performing required maintenance, and working closely with the Network Services, Tech Services, and the Building Services teams to improve monitoring, troubleshooting, and response times. As a Mission Control Technician we expect you to Monitor all production networks, servers, applications and services and respond to alerts according to standard processes Track and manage incident tickets fully to ensure proper operational metrics are captured and maintained Own the tickets that come in from both internal and external requests Ensure that there is always eyes on the ticket and making sure that the customer is not left hanging on a problem Either resolve the ticket within Mission Control or escalate the ticket to the appropriate team Represent the Mission Control in meetings/process changes and make recommendations on new procedures/ processes Collaborate with various technology teams for issues resolution Communicate with IT stakeholders on the statuses of issues Create and maintain knowledge base articles, policies and procedures Perform audits and document existing WeWork sites Network Diagram As-builts Rack Elevations Create site documentation Take notes of any anomalies Fix any anomalies that are fixable Convert as-builts into configuration for network devices Perform firmware and code upgrades Fully document and communicate shift-turnover reports Execute documented run books as documented for diagnosis and remediation of issues Who You Are You know what a cli is, and the difference between a Windows cmd window versus a Mac OS terminal window and the cli of a network device. You know what to do on a technical level when a member asks for a private vlan   Pinging network services on slack does not count You know the difference between 802.11a and 802.11n You know how to get a member device to print to the WeWork printers You are team-oriented with exceptional interpersonal and communication skills You are calm and collected in stressful situations, such as a major service outage You enjoy and excel at learning new skills and technologies Must be comfortable working in a fast-paced environment with a highly technical team Ability to thrive within an environment that relies heavily on the principles of teamwork Strong written and verbal communication skills Must be willing to work weekends and holidays Here's the fine print Position operates in a shift model,  5 days a week, 8 hours a day and is subject to change. Schedule is not necessarily a 9am to 6pm model, it will change dependent on the time of year (daylight savings) as the follow-the-sun model has locations which are not affected by DST.  
WeWork Austin, Texas, United States of America
Jan 17, 2020
Director Enterprise Real Estate Advisory ABOUT THE ROLE WeWork is seeking Directors to join the Global Real Estate Advisory (REA) Team within our fast-growing Enterprise business.   The Global Enterprise team is on a mission to be the leading real estate partner for the world's largest and fastest­ growing companies. In response to unprecedented demand from major global corporations, our goal is to leverage WeWork's flexible real estate solutions, global business community, and innovative workplace technology to revolutionize how people work. Enterprise clients to date include a majority of Fortune 500 companies and name-brand growth companies spanning a variety of industries. As of Q2 2019, ‘Enterprise’ now accounts for over a third of the Company’s run-rate sales, a figure we expect to increase significantly in the coming years.   Within the Enterprise business, the Real Estate Advisory Team sits at the intersection of Sales, Finance, and Real Estate and is tasked with: Identifying and scaling new business opportunities Creating and executing creative transaction structures Scaling high impact transactions Creating best practices to increase the deal volume across the business   For Directors on REA team, they will be responsible for business development, the creation and codification of new deal structures and products, and the execution of large-scale transactions. They will ultimately drive the development and direction of the Enterprise business' long-term vision and strategy.   WHO YOU ARE   Team player. Creative. Entrepreneurial. Client-facing. Analytical. Results-oriented. Manager. Mentor. Multidisciplinary. Big picture thinker. Natural leader. Can easily distill the complex into the simple. Real estate expert. Prefers to ask for forgiveness than seek permission. Questions orthodoxy.   QUALIFICATIONS 6-10 years of transactional finance experience, preferably with exposure to commercial real estate Ability to navigate ambiguous situations and align the interests of multiple stakeholders RESPONSIBILITIES  Business Development (20% of time) Build relationships with existing and new clients and brokers to develop new business. Provide expert consultation to internal and external stakeholders on creative deal structures to establish the REA team as a trusted partner. Deal Development (30% of time) Leading initial pitch and deal qualification, through to deal structuring and negotiations —partnering with key internal and external stakeholders  Business Strategy (10% of time) Develop and expand the Enterprise suite of deal structures to acquire new clients and drive deeper relationships with our key accounts. Continuously innovate on the approach to transactions and key deal levers. Team Management (40% of time) Managing a team of 3-7 members. Cultivate a strong culture focused on transactional excellence (quality and velocity), teamwork, creativity and deal execution.  Assist and coach team members on the negotiation and deal structuring process whilst maintaining a focus on the Enterprise principles below. WeWork Enterprise Principles: Always be Learning Act like an owner Focus on results We over me Members come first