Postmates

  • Nashville, TN, USA
Postmates San Francisco, CA, USA
Jan 17, 2020
Postmates is on a mission to help people unlock the best of their cities -- and their lives, with an insanely reliable on-demand “everything” network. We’re the first and leading on-demand space -- with a fleet of 300,000+ Postmates, the largest network of merchants in the U.S. and a brand that has become a pop culture verb. We’re looking for people who aren’t afraid to be first -- or eccentric, and who are passionate about creating the new, new. Our growing People team is looking for a Compensation Manager to join us in designing, implementing and managing competitive compensation programs to attract and retain top talent globally. This is an exciting opportunity to build and scale compensation plans for a high-growth tech company. This role supports all aspects of compensation policies and practices which includes salary administration, job evaluations, market pricing, equity reviews, and other related compensation policies and programs. Responsibilities: Participate in the design, implementation and management of new and existing compensation programs, policies and procedures including base pay, short and long-term incentive programs. Support HR Business Partners, Recruiters and senior leaders in resolving compensation issues based on our pay philosophy and internal and external data. Stay on top of compensation trends and compliance by managing survey submissions, conducting data analysis, and networking internally and externally. Conduct pay analyses to ensure we have fair pay practices. Assist in the administration of the annual and mid-year performance review cycles. Ensure accuracy of data and seamless integration of systems with compensation processes. Challenge yourself to create new offerings or improve existing programs to drive desired business results and better serve our employees. Experience : 6+ years of experience in a consulting or in-house compensation role Knowledge of current compensation practices and trends including analysis and/or design of compensation plans Excellent written and verbal communication skills, including interpersonal and presentation skills Advanced proficiency in Excel and strong knowledge of MS Office (Word, PowerPoint) Experience working in a fast paced, high performance culture where the business is constantly evolving Incredible eye for detail & an exceptionally high bar for quality Bachelor's degree in economics, business, finance, human resources or STEM Certified Compensation Professional designation (CCP) or advanced degree desired
Postmates San Francisco, CA, USA
Jan 17, 2020
Postmates is on a mission to help people unlock the best of their cities -- and their lives -- with an industry-leading on-demand network. We’re the first and still the leading company in the on-demand space -- with a fleet of more than 300,000 Postmates, the largest network of merchants in the U.S. and a brand that has become a verb in pop culture. We’re looking for people who aren’t afraid to be first -- or eccentric, and who are passionate about creating the new, new. Postmates is seeking a creative and results driven Head of Talent Development to build and scale robust learning and development programs serving 1,300 employees across the organization. They will design and develop innovative learning solutions and facilitate programs across our learning and development curriculum, serving both managers and individual contributors. The Head of Talent Development  will collaborate with cross-functional partners, customers, and vendors to drive learning strategies and initiatives to enable growth and development of our talent. They are someone who believes that learning never stops and sharing new knowledge is advantageous. This role will be a Center of Excellence within the People Team, reporting to the SVP, People.   The real upside of this role: this is a newly created/first time ever role for Postmates.  This is a huge opportunity for someone who considers themselves a builder, and enjoys operating with open parameters.  This person would set the strategy of learning & development and will have the ability to think creatively to develop all new programs.  The organization is ready for this role and we are seeking someone who enjoys a highly impactful challenge and wants to be part of a forward thinking People Team. Responsibilities: Focus on developing, leading and running people leadership programs, while continuously evolving the program to effectively grow and support our current and future leaders. Design, deliver and support innovative, scalable and relevant learning solutions using a variety of delivery modalities. Build and sustain positive relationships with People Business Partners and business leaders to gain a deep understanding of business demands and facilitate partnerships that enable successful learning outcomes. Create and implement compelling internal marketing campaigns that generate enthusiasm and traction of L&D programs.  Report and communicate on L&D performance metrics to all key partners and make improvements based on results. Conduct periodic needs assessments to under the learning needs and desires of our talent. Ability to hire, and manage a team of Program Managers to execute on vision and strategy Qualifications: 8-10 years of Learning and Development experience. Technical/professional expertise in the areas of adult learning, manager development and instructional design. Experience with Organizational Design and Talent Management a plus. Proven track record of designing and implementing manager training programs with clear success metrics. Experience training engineers and highly technical employees a plus. Be a strategic thinker with an ability to provide creative solutions, maintain a forward thinking approach and stay up-to-date on the latest L&D trends. Strong end-to-end program management experience. Ability to assess needs, influence, collaborate, deliver and partner at all levels in the organization. Experience in building and scaling learning and development programs for an organization. Experience with the LMS (Learning Management System) Bachelor’s degree, Masters Preferred Experience in the Technology/start up a huge plus Benefits Competitive salary and generous stock option plan. Access to the Postmates 401(k) plan. 100% coverage for medical, dental, and vision insurance. Pre-tax Flexible Spending Account (FSA) for qualified out-of-pocket health care costs. 16 days paid time off and 7 days paid sick leave. 3 days paid time to volunteer through CivicLabs and positively impact the communities we serve. Generous parental leave including flexible transition plans, Postmates meal credit, and subsidized access to the Milk Store, Urban Sitter, and Concern. Free and confidential counseling resources through an Employee Assistance Program. Pre-tax Commuter Benefits for parking or transit fees. A free subscription to Postmates Unlimited. Catered lunches, open snack bar, and subsidized Postmates Pickup meals.  
Postmates Nashville, TN, USA
Jan 16, 2020
Account Associate Join the Postmates Partner team as an Account Associate and help us give our merchant partners an unparalleled experience with Postmates. The account coordinator is responsible for owning the relationship with their clients by managing the end-to-end process from onboarding through day to day operation. It’s their job to to assist the partner with operational and growth strategies, troubleshoot any business related issues, and set the partner up for success by providing guidance on industry success. The Account Coordinator is a member of our Account management team and will interact with clients over the phone and via email. Our best Account Coordinators are self-motivated, data-driven, and have exceptional interpersonal and relationship-building skills. RESPONSIBILITIES Manage and coordinate client activity including Salesforce documentation while establishing, nurturing, and expanding relationships Maintains client satisfaction by providing proactive communication, problem-solving resolution, timely follow up, etc. Establish a trusted advisor relationship with each assigned client and drive continued value of our products and services Meet minimum quarterly/annual revenue goals Learns systems / processes, grows business, learns the industry, and familiarizes with Postmate resources. Identify risks and opportunities across portfolio, work cross functionally with our marketing and communications teams Recurring sales shadowing and training with the goal of advancing through the account management organization. REQUIREMENTS Minimum 1+ years of experience in a customer facing role, two years preferred Comfortable working with business owners and executives Gsuite / MS Office proficiency, particularly with spreadsheets Solid work ethic – This includes good attendance, the ability to follow procedures, and excellent organizational skills. Familiarity with Salesforce, or other CRM tools Excellent communication skills through various digital communication including email and over the phone Excellent time management skills and the ability to multitask while upholding a high level of accuracy Ability to learn and apply new knowledge Demonstrated excellent written and verbal communication skills Highly organized with superior project management skills High School degree or GED equivalent required; Bachelor's degree a plus BONUS POINTS: Postmates User Previous Restaurant or Retail Experience BENEFITS: Competitive salary Generous stock option plan Medical, dental, and vision insurance Free Postmates Plus Unlimited Awesome work environment at a company with a huge vision
Postmates Nashville, TN, USA
Jan 16, 2020
Join the Postmates Partner Team as an Account Manager and help us give our merchant partners an unparalleled experience with Postmates. Our Merchant Partners are critical to the success of Postmates, and we need a strong, dedicated Account Manager to support and grow their business on our platform.  You will be part advocate, part detective, and use data driven recommendations to support your portfolio of top tier partners. Our best Account Managers are self-motivated, data-driven, and have exceptional interpersonal and relationship-building skills. RESPONSIBILITIES Manage a portfolio of brands focusing on growing their business and improving Postmates margins Set and track account targets, aligned with company objectives Identifying strategic opportunities within their local markets, working cross functionally with our field and communications teams Engage with your portfolio to understand opportunities for improvement, relaying those opportunities to our product team to build better features and products Act as the Partner’s point of contact handling inquiries, resolving conflicts, and providing solutions in a timely manner Analyze your portfolio’s strengths and weaknesses, providing recommendations on how to capitalize on the strengths or how to improve what is not a good fit REQUIREMENTS 2+ years experience in Account Management BA/BS Degree Strong attention to detail, organized, and analytical; with excellent communication and interpersonal skills Tech-savvy with Mac, iOS, and Android Knowledge of CRM software, preferably Salesforce Excellent communication and negotiation skills Business acumen with a problem-solving attitude Someone who thrives in a fast past, quickly evolving environment BONUS POINTS: Postmates User Previous Restaurant or Retail Experience BENEFITS : Competitive salary Generous stock option plan Medical, dental, and vision insurance Free Postmates Plus Unlimited Awesome work environment at a company with a huge vision
Postmates San Francisco, CA, USA
Jan 16, 2020
Postmates is on a mission to help people unlock the best of their cities -- and their lives, with an insanely reliable on-demand “everything” network. We’re the first and still leading company in the on-demand space -- with a fleet of +100,000 Postmates, the largest network of merchants in the U.S. and a brand that has become a pop culture verb. We’re looking for people who aren’t afraid to be first -- or to be eccentric, and who are passionate about creating the new, new. Postmates is excited to expand our Commercial Team, and is seeking a business-minded Senior Commercial Counsel .  As our business continues to grow, you will work intimately with teams across the company. You will be the Legal touchpoint for our Merchant Team, helping to negotiate agreements, manage partner relationships, and advise on product development. You will also work closely with the business development, brand, and marketing teams.  You’ll draft and negotiate a wide range of commercial agreements, own projects, and make an immediate impact. As part of the Legal Team, you’ll be a trusted business partner in the company, and will continue to strengthen our commitment to creative, collaborative, and solutions-oriented approaches.   Your Role Draft, review, and negotiate contracts, including local/national restaurant agreements, advertising partners, licensing agreements, brand agreements, and marketing agreements. Advise the Merchant Team and cross-functional stakeholders on all legal matters, including product development. Work closely with members of the business teams and Legal Team to develop and improve forms, processes, and procedures. Assist with other legal matters across multiple topic areas. You Have 10+ years preferred legal experience in a law firm and/or in-house legal department. JD from top law school, admitted to CA or NY State Bar preferred. Expertise in drafting and negotiating a wide variety of commercial contracts, including sales, marketing, partnership, licensing and other technology-related agreements. Enthusiasm to balance business strategy with legal risk. Strong communication and interpersonal skills with the ability to convey legal advice to internal business stakeholders. A collaborative, fast-paced style with the ability to work autonomously. Upbeat attitude. And Even Better... Prior in-house experience. Experience in the tech industry, particularly the on-demand economy. Experience in the restaurant industry. Experience with privacy and security compliance. Benefits Competitive salary and generous stock option plan Amazing health insurance coverage and benefits We'll provide equipment you need to work efficiently and creatively Catered lunches and open snack bar Impact-first work environment (no politics, no pandering) Huge company vision (we need you to build the future, not just maintain the status quo)
Postmates San Francisco, CA, USA
Jan 15, 2020
At Postmates, we’re building the future of commerce by using technology to connect local stores and restaurants with customers looking to save time. Working to solve some of the biggest urban logistics problems, we focus on closing the loop between merchants and the customers they’d otherwise be unable to reach. Postmates is growing rapidly and we are looking for seasoned leaders to drive our company towards success, while growing and leading a team of equally motivated individuals.  As a leader on the Business Operations team at Postmates, you'll play a central role in owning key business units and have end-to-end ownership of strategic projects from conception to planning to implementation. You’ll work cross-functionally with key stakeholders in Product, Engineering, Customer Support, Finance, Business Development, etc. Your ideas will be reviewed directly by our executive team and you will have full ownership of the key initiatives that will shape the future of Postmates.  WHAT WE’RE LOOKING FOR: 10+ years experience across operations, business strategy and execution 2-3 years experience in an analytical role in consulting, investment banking, tech or operations Data-driven decision making with a strong bias towards action and rapid experimentation Entrepreneurial DNA; ability and desire to run initiatives end-to-end with full ownership Strong attention to detail, self-motivated, organized, and analytical; with excellent communication and interpersonal skills Ability to hit deadlines and a comfort level with C-level presentations Demonstrated track record for growing revenue with existing relationships Minimum 3-4 years managing people BONUS POINTS Masters degree (such as MBA, MS in quantitative discipline) Strong analytical background (Excel, SQL, Tableau) Passion for logistics, operations, business strategy Postmates user BENEFITS Competitive salary Generous stock option plan Medical, dental, and vision insurance Tasty, healthy lunches and snacks Free Postmates Unlimited account Awesome work environment at a company with a huge vision
Postmates Los Angeles, CA, USA
Jan 13, 2020
At Postmates X , we are reimagining how things move in cities. Serve , our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, relieve traffic, and make deliveries both faster and cheaper. Why move a two-pound burrito with a two-ton car? Serve has been years in the making and has already done thousands of customer deliveries.   WHO ARE WE? We are tech industry veterans in software, hardware, operations and design who are pooling our individual talents together to build a legacy. Our team is inclusive, agile, and driven by a common purpose. We are solving real-world problems with machine learning, computer vision, and robotics, with an eye toward the end-user experience. WHAT WILL YOU DO? In this role you will be looked upon to provide the operational, on the ground assistance to facilitate the day-to-day business of delivery with a rover. You will be remote piloting rovers using cutting edge technology as well as providing on-the-ground support. We are looking for people that are comfortable being generalists and learning new things. Everything from facility operations, working with merchants, communication with the public about our initiatives when needed. REQUIREMENTS Proactive self-starter who seeks out ways to contribute ideas and add value to a team Proven communication skills both verbal, in-person and written Capable of articulating new concept and ideas to people Capable of managing stressful situations with an understanding on how to de-escalate these type of situations Comfortable being the public face of our projects and partners projects Capable of clearly following direction and established processes Capable of problem solving and working in undefined circumstance Able to work different shifts including early AM, nights, and weekends Capable of lifting objects up to 75 lbs in weight Capable of spending multiple hours on your feet and walking several miles per day Capable of working quickly with computer software Wants to contribute to something bigger than yourself Possess a valid US driver's license with at least 3 years of driving experience BONUS POINTS Military, Police or Firefighting background (honorable discharge or retirement only) Prior Secret Level Clearance Mechanical training or background Enjoys playing video games
Postmates Nashville, TN, USA
Jan 11, 2020
Postmates runs one of the largest marketplaces in the country, connecting consumers, merchants, and Postmates in real-time. Building high powered intelligence atop our large-scale dataset is a serious challenge and we are looking for candidates who are ready to dig in. Postmates isn’t just another ad platform or mobile app for delivering static user-generated content: We have real customers paying real money for a real service. Join Postmates as an  Associate Account Executive  and help make us even more successful! In this position, you will play a key role in the rapid growth of Postmates’ platform by reaching out to local merchants and having great communication skills. WHAT YOU’LL BE DOING Managing your own leads: utilize online and offline sources to cultivate new leads Develop and maintain pipeline Plan an approach for your territory Drive the full sales cycle to attain new business Achieve and consistently exceed monthly, quarterly, and yearly sales goals WHAT WE’RE LOOKING FOR 1+ years of experience (inside sales or sales) within a tech company Hungry, driven, competitive and hard-working candidates A strong history of executing full life cycle sales over the phone A highly customer-focused mindset and consultative sales approach The ability to learn quickly A stellar work ethic and proven success as a self-starter BENEFITS Competitive salary with stock options Get in on the ground floor and shape the strategic direction of the company Medical, dental, and vision insurance Awesome work environment at a company with a huge vision 3 paid volunteer days to give back to the community
Postmates San Francisco, CA, USA
Jan 11, 2020
Postmates  is on a mission to help people unlock the best of their cities -- and their lives -- with an industry-leading on-demand “anything” network. We’re the first and still leading company in the on-demand space -- with a fleet of more than 400,000 Postmates, the largest network of merchants in the U.S. and a brand that has become a verb in pop culture. We’re looking for people who aren’t afraid to be first -- or eccentric, and who are passionate about creating the new, new. As a member of the Business and Corporate Development team at Postmates, you'll play a central role in the expansion of the Postmates platform. Your goal is to identify, evaluate and make holistic recommendations for large-scale partnership and investment opportunities that will provide step-function growth potential for the business. You will also take on operational responsibilities supporting the planning and implementation of key strategic initiatives for the company. Corporate Development at Postmates identifies, evaluates and executes acquisitions and other key long-term strategic initiatives for company growth and expansion. We are seeking a leader who can help establish and scale the Corporate Strategy team and function. RESPONSIBILITIES   Landscape industries and source & assess potential acquisition targets Work with Product & Engineering teams to identify potential gaps/accelerants in our roadmaps and perform build/partner/buy analysis Build deal thesis with cross-functional partners including Product & Engineering Lead deal negotiations, due diligence, integration Develop financial models including valuation models Synthesize and present recommendations to cross-functional stakeholders and Senior Leadership Drive proactive assessments of trends/tech which impact the long-term trajectory of the company Build and develop connections with investors, startups and the broader company ecosystem   MINIMUM QUALIFICATIONS   2+ years of relevant experience in Investment Banking, Strategy Consulting or Private Equity/Venture Capital 3+ years of relevant experience in corporate development at a top-tier technology company with meaningful deal-flow Demonstrated success working cross-functionally and influencing others to drive long-term strategic initiatives and acquisitions Excellent communication, presentation skills and executive presence    
Postmates San Francisco, CA, USA
Jan 11, 2020
Postmates helps people unlock the best of their cities – and their lives, with a reliable on-demand "anything" delivery network. Launched in 2011, Postmates pioneered the on-demand delivery movement in the US by offering delivery from restaurants and stores previously only available offline. The company now operates in about 3,000 US cities, as well as Mexico City and provides access to over 320,000 merchants. Postmates is headquartered in San Francisco. Postmates is hiring a product and privacy lawyer to join our expanding Legal Team. You’ll be directly responsible for addressing privacy and data security issues and will, from day one, own related projects. You’ll work closely with our Engineering, Security, Product, Marketing, Business Development, and Public Policy teams, advising on the evolving requirements around data privacy and security.  You’ll become an expert on existing products and help guide the development of what’s next. You’ll also have an opportunity to work on issues beyond privacy and product, such as brand and marketing. As part of the Legal Team, you’ll be a trusted business partner in the company, and will continue to strengthen our commitment to creative, collaborative, and solutions-oriented approaches.   Your Role Privacy & Security Lead our compliance with emerging privacy laws and regulations, including the CCPA and oversee the development and provision of privacy training. Serve as the go-to advisor for stakeholders throughout the business on privacy issues, including helping business and engineering teams design new products and services with Postmates’ privacy policies and security in mind. Provide support on data privacy related to commercial contracts, partnerships, integrations, and other matters Spearhead incident response readiness with respect to potential privacy or data security incidents, including investigations, notifications, and other resolution efforts. Product & Marketing Maintain in-depth knowledge of our various product offerings in order to advise on laws and regulations dealing with consumer protection, payments, IP, tax, marketing, privacy and security. Serve as product attorney for various product and business teams. Advise our brand and growth marketing teams on local and national marketing campaigns, promotions, sweepstakes, etc. You Have Experience as product counsel with a strong track record on privacy and data security and a desire to become the Legal Team’s expert in this area 5+ years legal experience in a law firm and/or in-house legal department, with at least two years focused on privacy. Strong communication and interpersonal skills with the ability to convey legal advice to internal business stakeholders. Technical fluency. Ability to balance legal risk and business objectives. Positive attitude and high EQ. And Even Better... CIPP preferred. Prior in-house experience. Experience handling marketing (advertising, promotions, and more). Benefits Competitive salary and generous stock option plan Amazing health insurance coverage and benefits We'll provide the equipment you need to work efficiently and creatively Catered lunches and open snack bar Impact-first work environment (no politics, no pandering) Huge company vision (we need you to build the future, not just maintain the status quo)
Postmates Nashville, TN, USA
Jan 10, 2020
Associate I, Customer Experience- Buyer Support Postmates is seeking a creative, outside of the box start-up mentality that will revolutionize the future of customer service. At Postmates, customers are the center of our business.  Our customer service team delights customers by providing fast, consistent, and world-class personalized customer service from highly skilled agents using powerful tools and systems. Computer Skills: Ability to efficiently use desktop computer Tech savvy with Mac and iOS experience Excellent typing skills Demonstrable understanding of the internet, Postmates website, and competitor websites Communication Skills: Quickly resolving problems for our Customers, Merchants, and Postmates by email and phone Correspond directly with Postmates throughout their deliveries to ensure accuracy and timeliness Ability to communicate correctly and clearly with both internal and external customers Maintain a high level of professionalism and work to establish a positive rapport within the workplace and every customer Excellent documentation skills Outstanding phone etiquette; the ability to work on the phone throughout your shift Good composition skills-- ability to compose a grammatically correct, concise, and accurate written response Problem Solving: Solve customer issues, drive value, and be the reason customers use Postmates again! The ability to think outside the box, envision solutions and proactively problem solve Working closely with leadership to ensure individual and team goals are met Strong time management skills Action oriented and self-disciplined Organized and detail oriented Customer Focus: Resolve Customers, Merchants and Postmates concerns and questions in real-time by managing support tickets and solving customer inquiries via phone, email and chat Thick skin with the ability to convert an angry customer to a happy and satisfied customer Ability to empathize with and prioritize customer needs Monitor activity on the platform and make adjustments to ongoing deliveries as needed Perfect Candidate: The ideal candidate has 3-5 years of experience providing outstanding customer service, preferably in the technical, contact centers, retail and/or food service industry A smile in your voice and the desire to change the world one order at a time Comply with Postmates’ policies and processes Flexibility to work nights, weekends, and holidays Meet and maintain all individual performance metrics
Postmates Bellevue, WA, USA
Jan 10, 2020
WHO WE ARE Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 3500+ cities with a fleet of more than 350,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app, it’s a way of life and a part of pop culture. We are the O.G. of on-demand and we’ve given people a new superpower — the ability to Postmate anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it. WHAT WE DO Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision. As a Data Scientist , you’ll use your full toolkit - statistical modeling, machine learning, data mining, data visualization, and software engineering - to develop data products and models that are used by millions of users and power the growth of our business. You will collaborate with a strong team of engineers, product managers and data analysts in defining the frontier of data products and models in the three-sided marketplace. Data scientists will work on how to formulate a model from a real business problem, determine evaluation metrics, evaluate different modeling approaches, conduct data analysis, and build features and algorithms for the various challenging problems at Postmates. YOUR RESPONSIBILITIES Modeling and forecasting demand and supply to enable more intelligent matching, optimize the overall marketplace efficiency and provide valuable insights to our merchants and Postmates Large scale Machine Learning algorithms that powers our Search Ranking models and Personalized Recommendation Engine Predicting the Postmates Delivery Time (PDT) and improving the dispatching algorithm Determining the optimal pricing strategies to help our Postmates maximize their revenue Identifying suspicious transactions and malicious users for risk control Natural Language Processing to understand text content on Postmates platform, including named entity resolution and recognization of reviews, descriptions and interactions between users on our marketplace OUR REQUIREMENTS A Bachelor’s/Master’s degree (or higher) in a technical field (Computer Science, Statistics, Economics, Operations Research, Math, Physics, Engineering, etc.) A deep theoretical understanding of modern machine learning algorithms, statistical models, or optimization Extensive experience with data tools, Python (Pandas, Scipy, Numpy, Scikit-Learn, etc), R, SAS, SQL, etc and strong skills in data analysis, data visualization, and feature engineering Ability to own your modeling work from model development all the way to production deployment and beyond with minimal help from engineers Strong communication skills; Explaining complex technical concepts to product managers, data analysts, and other engineers shouldn’t be a problem for you OUR PREFERRED QUALIFICATIONS Experience with MapReduce, Spark, Hive, HBase, Google BigQuery, and BigTable Experience with ML frameworks like Tensorflow, PyTorch, Spark MLlib, XGBoost, and Scikit-Learn YOUR BENEFITS Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with:  Competitive salary and generous stock option plan. Access to the Postmates 401(k) plan. 100% coverage for medical, dental, and vision insurance. Pre-tax Flexible Spending Account (FSA) for qualified out-of-pocket health care costs. 16 days paid time off and 7 days paid sick leave. (Flexible PTO starting January 2020!) 3 days paid time to volunteer through CivicLabs and positively impact the communities we serve. Generous parental leave including flexible transition plans, Postmates meal credit, and subsidized access to the Milk Store, Urban Sitter, and Concern. Free and confidential counseling resources through an Employee Assistance Program. Pre-tax Commuter Benefits for parking or transit fees. A free subscription to Postmates Unlimited. Catered lunches, open snack bar, and subsidized Postmates Pickup meals.
Postmates San Francisco, CA, USA
Jan 10, 2020
Postmates runs one of the largest marketplaces in the country, connecting consumers, merchants, and Postmates in real-time. Building high powered intelligence atop our large-scale dataset is a serious challenge and we are looking for candidates who are ready to dig in. Postmates isn’t just another ad platform or mobile app for delivering static user generated content: We have real customers paying real money for a real service, all on-demand. As the Director of Machine Learning , you will lead a highly innovative team to strategically leverage the vast amounts of data on one of the largest on-demand delivery marketplaces to better serve our buyers, merchants, and fleet. Your primary focus will be leading the team to develop a product and technical strategy for our machine learning models and infrastructure, build advanced machine learning techniques, spearhead statistical analysis aligned to key business goals, and architect high-quality machine learning systems to be integrated with our products. You will be a strong advocate for our buyers, merchants, and fleet, leveraging data to better understand and serve them, and leading to stronger engagement and lifetime value. Responsibilities Lead, inspire and hire a team focused on the use of data and predictive algorithms to improve the customer experience and optimize revenue potential through the development of world-class AI products in real-time and in scale, including: Modeling and forecasting demand and supply to enable more intelligent matching, optimize the overall marketplace efficiency and provide valuable insights to our merchants and Postmates Large scale Machine Learning algorithms and infrastructure that powers our Search Ranking models and Personalized Recommendation Engine Predicting the Postmates Delivery Time (PDT) and improving the dispatching algorithm Determining the optimal pricing strategies to help our Postmates maximize their revenue Identifying suspicious transactions and malicious users for risk control Natural Language Processing to understand text content on Postmates platform, including named entity resolution and recognization of reviews, descriptions and interactions between users on our marketplace Drive our strategic product and technology vision for our Machine Learning models and infrastructure. Transform customer and business needs into clear and well-defined technical solutions backed by data analysis and deep understanding of Machine Learning. Develop and own business-level metrics on which our machine learning models have a positive impact. Design, model, and build large-scale data pipelines to train and evaluate models offline. Build infrastructure and systems for tracking feature quality, usage, and consistency. Build state-of-the-art end-to-end machine learning systems that serve the production traffic. Develop your team by modeling integrity, servant leadership, and continuous improvement. Motivate the team to create a great high-quality engineering culture.  Requirements M.S. or Ph.D. in Computer Science, Statistics, Applied Mathematics, Physics or related field Proven experience of driving incremental value and repeatable growth through products, and services directly tied to machine learning techniques and algorithms. Experience and passion for working in a fast-paced agile environment and delivering functional excellence in small time durations. Ability to easily go from idea to working prototype in Python, Java and/or Scala. Previous experience with Hadoop, Hive, Spark, HBase, Google BigQuery, BigTable is a plus.  Experience in building end-to-end ML systems in the following areas: recommender systems, search ranking, Ads targeting, etc. Be familiar with reinforcement learning, contextual bandits, deep learning, logistic regression, gradient-based decision trees, etc. 3-5 years of leadership experience in managing a highly productive data / ML engineering team. Benefits Competitive salary and generous stock option plan Medical, dental and vision insurance Whatever equipment you need to work efficiently and creatively Paid parental leave, vacation time and sick time Catered lunches Impact-first work environment (no politics, no pandering) Huge company vision (we need you to build the future, not just maintain the status quo) Awesome office located in SOMA District just minutes from BART, Muni, AC Transit, and SamTrans  
Postmates Nashville, TN, USA
Jan 09, 2020
Postmates runs one of the largest marketplaces in the country, connecting consumers, merchants, and Postmates in real-time. Postmates isn’t just another ad platform or mobile app for delivering static user-generated content: We have real customers paying real money for a real service. Join Postmates as a Regional Sales Manager and help make us even more successful. In this position, you will play a key role in the rapid growth of Postmates’ platform by leading a team of Account Executives and driving quota achievements for medium to large sized restaurant groups. You’re a fit if You’re a go-getter — you have a habit of taking action and thriving in a constantly changing work atmosphere You’re an experienced leader — you take pride in your ability to motivate others and can effectively manage a team of Account Executives focused on converting high-value merchants You’re a strong leader of people — you can identify your team’s strengths and assist accordingly in improving their skillsets You’re a solutions-oriented thinker — you translate high-level goals into actionable strategy; forecast monthly, quarterly and annual sales goals; and collaborate with senior executives to establish and execute said goals Assist on impactful deals — successful Regional Sales Managers play a supporting role in numerous ways, from prospecting new restaurant brands/concepts to sourcing the decision-maker and helping finalize the close via redline negotiation, POS facilitation, etc. Scale insights — create and enforce guidelines for how to efficiently manage a sales team, their book of business and sales strategy to increase your team’s productivity You’re adaptable with systems — you are tech-savvy and can quickly learn and implement external/internal tools (Salesforce, Google Apps, Excel, etc) What You’ll Do Integrate with the region — our sales team has ownership over most of our revenue-based regional goals, and it is up to the Regional Sales Manager to ensure their team is staffed and Account Executives are performing to hit these goals. Grow the team — source, interview, and hire top sales personnel
Postmates San Francisco, CA, USA
Jan 09, 2020
Postmates is on a mission to help people unlock the best of their cities -- and their lives -- with an industry-leading on-demand “anything” network. We’re the first and still the leading company in the on-demand space -- with a fleet of more than 300,000 Postmates, the largest network of merchants in the U.S. and a brand that has become a verb in pop culture. We’re looking for people who aren’t afraid to be first -- or eccentric, and who are passionate about creating the new, new. Postmates is looking for a Senior   Paralegal to join its expanding Legal department! Our close-knit team is looking for another enthusiastic and capable member to help build out processes and provide exceptional paralegal support. We have an immediate need for support with sorting, saving, tracking, and responding to a myriad of legal notices and governmental requests. We also anticipate that the scope of the role will grow along with us. Our ideal candidate must be highly detail-oriented, proactive, efficient, and a team player. Your role will require high levels of independent work, but you will also need to take direction easily and maintain a sense of humor. Prior legal experience is preferred (ideally with litigation-focused law firm). Responsibilities Assist with labeling, saving, and appropriately routing incoming mail and other legal documents; Prepare and serve responses to agency requests; Coordinate cross departmental requests (e.g., Legal, Trust & Safety, Risk, Finance & Accounting, etc.); Assist in reviewing the validity of incoming data requests, track as necessary, compile data and prepare written responses for service; Assist with and/or prepare summaries and analysis of factual research; Provide compliance metrics reporting for litigation management. Experience & Skills Bachelor's degree and + years of administrative, legal, operations, project management or other experience requiring attention to detail, planning and time management; Strong verbal and written communication skills; Demonstrated ability to multitask in a fast-paced environment; Proactive self starter willing to take ownership of processes from end to end; Exceptionally organized, efficient, and articulate; Proficiency working with MacOS and iOS; Additional proficiency with Google Apps (Gmail, Calendar, Docs, Sheets, etc.), Box, Microsoft Office Suite, ZenDesk, and Salesforce; Team-oriented individual who is motivated to contribute to a fun and friendly environment; Seeking broader litigation and claim management experience; Impeccable integrity and judgment; Enthusiasm for Postmates. Team Culture Casual attire, open space lounges, and regular catered lunches; Flexibility (occasional work from home, no billable hour requirements, and company wide events such as movie nights and bowling);  Opportunity to build out processes from the ground up on a team that appreciates and encourages creativity, diverse voices, and new ideas.   Seniority Level Individual Contributor
Postmates San Francisco, CA, USA
Jan 09, 2020
Postmates runs one of the largest marketplaces in the country, connecting consumers, merchants, and couriers in real-time. Building high powered intelligence atop our large-scale datasets is a serious challenge and we’re looking for candidates who are ready to dig in. Postmates isn’t just another ad platform or mobile app for delivering static content: We have real customers paying real money for a real service. Postmates runs on innovation! Increasing the efficiency of our Engineering teams is critical to  our success as a business. Our systems for integrating, building, testing, and deploying our software are key to increasing that efficiency. As a release engineer, you own these systems and the processes around them and will focus on how Postmates can continuously improve the quality and consistency of the code we’re putting into production. Requirements 2+ years in a production environment supporting cloud infrastructure and services Experience with CI/CD, revision control, build and release systems Product mindset for the services you own Strong understanding of containers, virtualization, and cloud Strong understanding of software development lifecycle and surrounding processes Experience with automating build and release processes Strong software engineering background Benefits Competitive salary and generous stock option plan Medical, dental and vision insurance We'll provide equipment you need to work efficiently and creatively Paid parental leave, vacation time and sick time Catered lunches and open snack bar Impact-first work environment (no politics, no pandering) Huge company vision (we need you to build the future, not just maintain the status quo) Full support to contribute to open source projects Awesome office located in Financial District just minutes from BART, Muni, AC Transit, and SamTrans  
Postmates Bellevue, WA, USA
Jan 09, 2020
WHO WE ARE Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 3500+ cities with a fleet of more than 350,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app, it’s a way of life and a part of pop culture. We are the O.G. of on-demand and we’ve given people a new superpower — the ability to Postmate anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it. WHAT WE DO Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision. In this role, you’ll have the opportunity to work on various challenging machine learning and optimization problems in real-time and in scale, including: Modeling and forecasting demand and supply to enable more intelligent matching, optimize the overall marketplace efficiency, and provide valuable insights to our merchants and Postmates Large scale Machine Learning algorithms and infrastructure that powers our Search Ranking models and Personalized Recommendation Engine Predicting the Postmates Delivery Time (PDT) and improving the efficiency (batching, chaining, etc) and reliability of the dispatching algorithm Determining the optimal pricing strategies to help our Postmates maximize their revenue Identifying suspicious transactions and malicious users for risk control Natural Language Processing to understand text content on Postmates platform, including named entity resolution and recognization of reviews, descriptions and interactions between users on our marketplace YOUR RESPONSIBILITIES Build end-to-end ML systems of designing, training, testing and deploying Machine Learning models Write production-level codes to train your ML models into working pipelines and services to serve production online traffic Have the ability to apply machine learning to solve complex business problems and optimize critical business metrics, and work closely with Product Managers and Data analysts to frame Machine Learning problems within the business context Analyze experimental and observational data, communicate findings, and facilitate launch decisions Participate in code reviews to ensure code quality and distribute knowledge OUR REQUIREMENTS B.S., M.S. or Ph.D. in Computer Science or related technical field Solid engineering and coding skills with the ability to write high-performance production quality code Good understanding of common families of machine learning models, feature engineering, feature selection and other practical machine learning issues, such as overfitting Strong communication skills. Explaining complex technical concepts to product managers, data analysts, and other engineers shouldn’t be a problem for you. OUR PREFERRED QUALIFICATIONS Industry experience building and productionizing innovative end-to-end Machine Learning systems Experience in Java, C++, Go, Python, Scala and other equivalent languages Experience with MapReduce, Spark, Hive, HBase, Airflow, Google BigQuery, BigTable, and Dataflow Experience with ML frameworks like Tensorflow, PyTorch, Spark MLlib, XGBoost, and Scikit-Learn YOUR BENEFITS Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with:  Competitive salary and generous stock option plan. Access to the Postmates 401(k) plan. 100% coverage for medical, dental, and vision insurance. Pre-tax Flexible Spending Account (FSA) for qualified out-of-pocket health care costs. 16 days paid time off and 7 days paid sick leave. (Flexible PTO starting January 2020!) 3 days paid time to volunteer through CivicLabs and positively impact the communities we serve. Generous parental leave including flexible transition plans, Postmates meal credit, and subsidized access to the Milk Store, Urban Sitter, and Concern. Free and confidential counseling resources through an Employee Assistance Program. Pre-tax Commuter Benefits for parking or transit fees. A free subscription to Postmates Unlimited. Catered lunches, open snack bar, and subsidized Postmates Pickup meals.
Postmates San Francisco, CA, USA
Jan 09, 2020
Postmates runs one of the largest e-commerce marketplaces in the US - moving millions of deliveries each month and connecting consumers, merchants, and couriers (Postmates) in real-time. Building top-notch financial intelligence atop our large-scale dataset is a serious challenge and we are looking for candidates who are ready to dive in as we continue to scale. Postmates is seeking a Technical Accounting Senior Manager who can move fast and learn quickly to help solve technical accounting issues for emerging significant, non-routine, and unique transactions.  You will leverage your experience researching relevant accounting guidance to identify key accounting issues and to recommend accounting and disclosure requirements for complex non-routine transactions. The ideal candidate will take initiative to identify opportunities for improvement as well as design and implement those improvements. The candidate also will have excellent interpersonal skills, and the ability to work with a broad range of people with different backgrounds and perspectives.  WHAT YOU WILL BE DOING Analyze revenue contracts and/or non-routine vendor contracts to identify, research and evaluate technical accounting treatment for all significant accounting transactions, and draft technical accounting memorandums on significant and complex transactions Analyze new and proposed accounting standards issued by the SEC and the FASB to determine the impact to the company and implement new accounting standards, as required Provide insight on or set up, maintain and update new or existing accounting policies based on evolving industry standards and best practices, as needed Own and perform internal controls related to technical accounting (e.g., review of revenue and/or non-routine vendor contracts, review of significant accounting estimate, etc.) Assists with external audit activities including technical accounting work performed over new, complex transactions, new accounting standards, or changes in existing policies Assist with the preparation and review of quarterly and annual financial statements, as required Support management in completing special projects as assigned and be a technical accounting resource for ad-hoc questions and initiatives   WHAT WE ARE LOOKING FOR Bachelor’s degree in accounting or related field 8+ years of progressive accounting experience in growth companies Public company and/or Big 4 accounting firm experience CPA, or equivalent qualification with strong U.S. GAAP technical knowledge Strong understanding and relevant experience with ASC 606 Experience researching and documenting new accounting guidance and the accounting treatment of issues Excellent communication (written and verbal), organizational and time management, analytical and problem-solving skills Outstanding project management skills to establish and meet deadlines Self-motivated, able to problem solve creatively and meet expanding business needs as circumstances require Proven ability to work collaboratively within a team setting in a fast-paced work environment and with effective cross-functional management skills Excellent interpersonal skills, great team player, attention to detail, organized and thorough with the desire for continuous improvement BENEFITS Competitive salary Generous stock option plan Benefits, including medical, dental and vision insurance 401(k) savings plan Catered lunches and open snack bar Impact-first work environment (no politics, no pandering) Huge company vision (we need you to build the future, not just maintain the status quo)
Postmates San Francisco, CA, USA
Jan 03, 2020
At Postmates X , we are reimagining how things move in cities. Serve , our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, reduce traffic, and make deliveries faster and cheaper. Why move two-pound burritos with two-ton cars? Serve has been years in the making and has already done thousands of customer deliveries. WHO ARE WE? We are tech industry veterans in software, hardware and design who are pooling our individual talents together to build a legacy. Our team is inclusive, agile, and driven by a common purpose. We are solving real-world problems with machine learning, computer vision, and robotics, with a mindful eye towards the end-to-end user experience. By joining our team, you will help create the first robotic helpers entering our cities: moving alongside us and running our errands! WHAT WILL YOU DO? You will be responsible for the development, integration and testing of software and libraries of various systems on our autonomous robots. You will work with a cross-functional team of engineers to help solve problems in areas such as route and path planning, perception, localization, calibration, infrastructure and machine learning. You will also work on video streaming and image processing pipelines. Finally, you will work on data acquisition, visualisation, and warehousing. RESPONSIBILITIES Take ownership of major robotics system components from prototype to ship Touch on many topics including computer vision, control systems, embedded development, sensor fusion, navigation, and localization Contribute to high-level decision algorithms such as obstacle prediction models, avoiding curious pets, or finding a merchant’s front door Develop and maintain a wide range of software systems used by the rest of a complex robot platform to inform robot behavior, human interaction, and product goals Develop quick prototypes to prove ideas and then adapt them to production quality code that can ship at scale Balance research, cross-domain resources and product-driven milestones Support robust automation of development, deployment, operation, and investigation of services QUALIFICATIONS Minimum 3 years experience developing robotics software Passion for developing autonomous mobile robots or consumer-facing products Solid C++/Python foundation and a commitment to writing clean, well architected code Comfortable digging into a large codebase and understanding it quickly through a combination of experience and asking questions early and often Experience working with a wide array of sensors for robot perception and/or hardware for robot actuation Solid working understanding of coordinate transformations and kinematics Knowledge of control systems (e.g. PID, model predictive controls) Fluency in C++, Java, or Python Bachelors, Masters, or Ph.D. in Computer Science, Math, Physics, or related fields BONUS Experience developing real-time autonomous robotics applications Deep knowledge and experience with cameras and a wide variety of autonomy sensors Extensive experience with system integration and development on physical robots Understanding of machine learning strategies and how to apply them to robotics problems Experience with sensor calibration and misalignment compensation strategies BENEFITS Competitive salary and generous stock option plan Medical, dental and vision insurance We'll provide equipment you need to work efficiently and creatively Paid parental leave, vacation time and sick time Catered lunches and open snack bar Impact-first work environment (no politics, no pandering) Huge company vision (we need you to build the future, not just maintain the status quo) Full support to contribute to open source projects Awesome office located in SOMA just minutes from BART, Muni, AC Transit, and SamTrans
Postmates San Francisco, CA, USA
Dec 30, 2019
Postmates  runs one of the largest marketplaces in the country, connecting consumers, merchants, and Postmates in real-time. Building high powered intelligence atop our large-scale dataset is a serious challenge and we are looking for candidates who are ready to dig in. Postmates isn’t just another ad platform or mobile app for delivering static user-generated content: We have real customers paying real money for a real service. As a  Tax Analyst  at  Postmates , you will assist in various corporate compliance functions such as income tax, indirect tax, and tax information and reporting.  You will also assist in data collection, data analysis, and documentation to build supporting workpapers, to accurately file returns in various jurisdictions, and to implement and improve processes within the functions.  The ideal candidate will have a strong initiative to problem solve, work with massive amounts of data, and perform data analyses. The candidate should have excellent organizational skills, data management skills, and proficiency in Excel/Google Sheets. The candidate should have experience with research and analysis. WHAT YOU WILL BE DOING Assist in implementation of sales tax solution, Vertex, including mapping, product/ service taxability determination, testing, and tax research etc. Develop sales tax and property tax workpapers for compliance Support sales tax and income tax audits, inquiries and notices from taxing authorities Involvement with monthly, quarterly and year-end close process Work within various accounting and tax systems to download/upload data and reports, run queries Assist in the processes for 1099 reporting, fleet garnishments, merchant liens, and vendor liens Assist in tax computations and analysis for income tax provision, federal and state income tax filings, and various other taxes, including creating and maintaining supporting workpapers  WHAT WE ARE LOOKING FOR BS/BA degree in Accounting/Business or related field; tax knowledge a plus 3+ years of related experience  Exceptional data management skills, data analysis skills, research and analysis Ability to communicate effectively Detail-oriented and organized BENEFITS Competitive salary and generous stock option plan (stay aligned with the long-term value you create) Medical, dental and vision insurance and it’s 100% paid for by the company Free Postmates Plus Unlimited Tasty, healthy lunches Snack-filled kitchen (mostly healthy, but very tasty) Impact-first work environment (no politics, no pandering) Huge company vision (we need you to build the future, not just maintain the status quo) Awesome office in San Francisco close to mass transit