Brex

  • Salt Lake City, UT, USA
Brex San Francisco, CA, USA
Feb 19, 2020
Brex is building the new global standard for financial services, starting with corporate cards. We are designing the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board.  The Data Platform team builds the infrastructure powering Brex’s underwriting and fraud models, as well as the tooling we use to make our data accessible to decision-makers through the company. Based in San Francisco, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We are looking for people with a strong background in either data infrastructure and/or building data systems. You should have some experience or interest in systems architecture. You should be excellent cross-functionally, have a head for strategy and have a history of taking high-visibility projects across the finish line. Most importantly, you should be enthusiastic about working with a variety of backgrounds, roles, and needs.  Responsibilities: Drive and execute the data platform strategy of Brex. Build and promote a strong data-informed culture throughout the company. Work cross-functionally with data scientists and operations specialists to provide the infrastructure and tools to ship models from inception to production. Ensure we strike the right balance between providing access to data to decision-makers across the company while safeguarding our customers’ privacy and security.  Build a world-class team of data engineers from diverse backgrounds. Empower the team to achieve a high level of technical productivity, reliability, and simplicity. What We Value: Having a track record of building and leading successful teams in a branch of software engineering, preferably in an area related to data or infrastructure.  History of delivering high impact projects with stringent product requirements Experience working in a high-growth environment, recruiting extraordinary people from different backgrounds. A deep sense of ownership of an entire problem-space, from software design to execution and maintenance. Ability to flourish with an increased level of autonomy and responsibility. Excellent communication and effective teamwork with engineers, product managers, business stakeholders, and finance teams. Pride in working on projects to successful completion, involving a wide variety of technologies, systems and modeling techniques. Holding yourself and others to a high bar when working with production systems. Thriving in a collaborative environment, filled with a diverse group of people with different expertise and backgrounds (we currently have around 30 nationalities represented, with more than ½ the company working in a country different from the one they grew up in). Data at Brex: We work in an environment where it matters to make the right design decisions the first time, and as a result, take on less technical debt than other companies. Product is a highly collaborative initiative across multiple teams. Data engineers are expected to understand the business and have input towards our long term vision. We believe in two equal track career growths between senior individual contributors and managers. We want people to contribute where they feel most impactful. We believe in small, accountable and autonomous teams of amazing people, eager to learn, teach and constantly improve our way of working. People have a strong sense of ownership and accountability for what they’re building.  What we build today will be the foundation for dozens of other systems in the future. We are very frank on discussing technical matters. If one disagrees with how things are being done, we encourage them to speak up and help us get to the truth faster.  Does Brex sound like home? We'd love to meet you! Please share with us details of what you've worked on and what matters to you (personally and from a technical standpoint). Don't worry too much about your resumé. Be genuine, not official.
Brex 5174, 975 Lexington Ave, New York, NY 10021, United States
Feb 17, 2020
Brex is building the new global standard for financial services, starting with corporate cards. We are designing the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfortable learning new technologies. Most importantly, we’re looking for people who are enthusiastic working with a variety of backgrounds, roles, and needs. As a UI Engineer, you’ll work across both Design and Engineering to build delightful experiences for Brex’s digital properties through a design system encompassing interactions, animations, and high fidelity components. Responsibilities: Work with Marketing and Design to build mission-critical pages and micro-sites using animations, interactions, and data displays through CSS and Javascript. Co-own the website’s design system with the Design team, ensuring consistency and alignment with our brand. Provide the right tooling and testing to bridge teamwork between Design and Engineering, ensuring developers stay within established design standards. Uphold our high engineering standards and bring consistency to the codebases, infrastructure, and processes you will encounter. What we value: Have an interest in building UIs with modern tools like ES6, React, and Redux. A high bar for quality of code and quality of user experience. Strong passion for performance and accessibility as well as smooth user flows and micro-interactions. Think in systems and are able to extrapolate and extend shared patterns and behaviors. Care about the small details and are excited to keep pushing the work until it is pixel-perfect and all details are attended to and resolved. Are relentlessly customer-focused. Excel at both written and spoken communication. Do your best work in a highly collaborative way. Design at Brex: We work in an environment where it matters to make the right design decisions the first time, and as a result, take on less technical debt than other companies. We believe in two equal track career growths between senior individual contributors and managers. We want people to contribute where they feel most impactful. We believe in small, accountable and autonomous teams of amazing people, eager to learn, teach and constantly improve our way of working. People have a strong sense of ownership and accountability for what they’re building. What we build today will be the foundation for dozens of other designs in the future. We are very frank on discussing technical matters. If one disagrees with how things are being done, we encourage them to speak up and help us get to the truth faster.
Brex San Francisco, CA, USA
Feb 16, 2020
Brex is revolutionizing financial services for businesses, starting with corporate cards for startups. We are building the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. Based in San Francisco, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfort learning new technologies. Most importantly, we’re looking for people who are enthusiastic about working with a variety of backgrounds, roles, and needs. As Brex’s first Head of Human Resource Information Systems, you will own the systems and technologies that drive our company’s growing HR operations. This starts with our HRIS (Workday) and spans across the numerous internal and external tools that power our key processes, such as onboarding, rewards, benefits, performance management, and reporting. Leading the ecosystem from end to end - starting with design and ending with support and maintenance. Your Role at Brex Process and Technology Consulting. You’ll be working with business partners to determine what’s needed and help design and implement the corresponding technology solutions. Workday Systems Management. Lead our Workday instance, including configuration updates, integration builds, and upgrade management. Partner with our IT team to ensure alignment with all corporate technology. Data Architecture. Partner with Brex’s People Analytics team to create robust data, reporting, and insights. Build reports as needed inside Workday for efficient self-service. People Technology Expert. Be the voice of technology and innovation in the HR space. Technology Operations Management. Build an efficient process to manage and communicate your roadmap. What You’ll Bring Demonstrate our Brex values of Dream Big, Seek Truth, Be a Fixer, Owner’s Mentality and Customer Focus 3+ years experience in Workday HCM implementation/configuration support, including direct experience with Compensation, Payroll and Time Tracking. Passionate about, technology and change Excellent written and verbal communication and client relationship management skills. Bachelor’s degree is preferred Exceptional time management skills in handling multiple priorities and meet challenging deadlines Able to build trust and rapport quickly Demonstrated ability to act with discretion, and have exceptional integrity and judgment in handling confidential information
Brex New York, NY, USA
Feb 16, 2020
Brex is building the new global standard for financial services, starting with corporate cards. We are designing the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. As an engineering manager, you will build quickly-growing teams and support people’s development, build organizational processes, and work across the company to ensure your team is highly productive. Based in San Francisco or New York City, our team is committed to creating a driven and diverse company with ambitions people from wide-ranging backgrounds. The Ecommerce team is responsible for building our Ecommerce product. We’re searching for people with a passion for supporting the people on their team, interested in developing the organization, rather than just being part of one, technical enough to deeply understand the systems they’re responsible for, and comfortable in dealing with lots of moving pieces, with a keen eye towards detail. Most importantly, you should be enthusiastic working with a variety of backgrounds, roles, and needs. Responsibilities: Recruit great engineers, and help advance them in their careers. Empower the team to achieve a high level of technical productivity, reliability and simplicity. Drive initiatives across the entire engineering organization. Work with engineers to design new systems, products and features. Uphold our high engineering standards and bring consistency to the codebases, infrastructure, and processes you will encounter. Collaborate with experts in product, design, and operations. What We Value: Having a track record building and leading successful engineering teams. Experience working in a high-growth environment, recruiting extraordinary people from different backgrounds. Leading by example, by setting the right context, and by helping others do their best work. Ability to flourish with an increased level of autonomy and responsibility. An eye for great products, and can work effectively with engineers, product managers, and designers to build them. Caring about system design and building things correctly from day one, without cutting corners. Pride in working on projects to successful completion, involving a wide variety of technologies and systems. Holding yourself and others to a high bar when working with production systems. Thriving in a collaborative environment, filled with a diverse group of people with different expertise and backgrounds (we currently have around 30 nationalities represented, with more than ½ the company working in a country different from the one they grew up in). Engineering at Brex: We work in an environment where it matters to make the right design decisions the first time, and as a result, take on less technical debt than other companies. We’re big fans of functional programming, especially given the effect of bugs in this space! We work closely with the Elixir community, and are always looking at increasing our open source contributions more broadly. Product is a highly collaborative initiative across multiple teams. Engineers are expected to understand and have product input, designing systems towards our long-term product vision. We'd rather have one strong, well-compensated engineer, instead of having 5 average engineers. Our customers are fine with fewer features, but are not ok with broken features. We believe in two equal track career growths between senior individual contributors and managers. We want people to contribute where they feel most impactful. We believe in small, accountable and autonomous teams of amazing people, eager to learn, teach and constantly improve our way of working. People have a strong sense of ownership and accountability for what they’re building.  What we build today will be the foundation for dozens of other systems in the future. We are very frank on discussing technical matters. If one disagrees with how things are being done, we encourage them to speak up and help us get to the truth faster.  Does Brex sound like home? We'd love to meet you! Please share with us details of what you've worked on and what matters to you (personally and from a technical standpoint). Don't worry too much about your resumé. Be genuine, not official.   
Brex Salt Lake City, UT, USA
Feb 14, 2020
About Brex Brex is revolutionizing financial services for businesses, starting with corporate cards for startups. We are building the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board.  With offices in Salt Lake City, Vancouver, Canada, New York and San Francisco, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfort learning new technologies. Most importantly, we’re looking for people who are enthusiastic about working with a variety of backgrounds, roles, and needs.   The Role As the Content Writer you would partner with multiple teams throughout the organization to help craft internal and external content to support Brex users with a mission to enhance their customer experience. You will work to creatively craft Help Center articles and guides for internal and external partners that will assist in making these critical changes simple and easy to understand. In this role, one must be able to take complex principles and workflows and accurately define them in simple and easy-to-process ways! Responsibilities Take ownership of Brex’s Help Center Ensure the content is always up to date Add articles as appropriate to ensure everything about the Brex customer experience is very clear. Take ownership of Brex’s internal content Ensure Brex’s internal Help Center content is current, complete and easily discoverable. Note: We use Guru Maintain ownership of documenting Brex’s SOPs in a format expected by auditors and/or large partners Manage the copy used in the Customer Experience team’s macros Research Brex’s audience and develop user personas to guide the team’s copy decisions Work with stakeholders to understand detailed requirements and build copy flows for accurate and complete user experiences that meet stakeholder needs and vision Collect and analyze both user feedback and analytics on content and turn said feedback and analytics into actionable insights to improve the Brex user experience Identify UX and copy problems and devise elegant solutions Help build the future of Content Strategy at Brex What We Value Bachelor’s degree. English major preferred Minimum 3 years of content writing experience for a Customer Experience team Experience with customer education or drafting Customer Experience content is a must Excellent copywriting skills and ability to write in an array of formats and styles The ability to conceptualize copy and content from scratch as well as make existing copy stronger and more compelling Track record of fast technical research, learning and independently working towards deadlines Previous startup or product marketing experience preferred Experience writing for customers, as well as, relevant third parties such as auditors and investors  
Brex San Francisco, CA, USA
Feb 14, 2020
Brex is building the new global standard for financial services, starting with corporate cards. We are designing the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board.  We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfortable learning new technologies. Most importantly, we’re looking for people who are enthusiastic working with a variety of backgrounds, roles, and needs. This role will be on the Design team with a focus on the product and UX side. The role is full time, based in SF, and reports into our Head of Design. Responsibilities: Drive initiatives with design leadership to build and evolve our operational model for the overall design org. Establish and improve tools, systems, and playbooks needed for the design team to produce their best work efficiently, collaboratively, and across multiple locations. Own systems for project documentation, status tracking, and reporting. Ensure stakeholders and team members are involved at the right times, understand project health and decisions, and follow through on their commitments. Align internal and cross-functional forums that are necessary to drive collaboration and elevate the quality of design work. Measure, maintain, and improve Design impact metrics, ensuring they align with company objectives. Effectively communicate the value of design and advocate for the design team. Be hands on in the tactical day-to-day management of multiple programs including design and marketing budgets. Field inbound requests and manage competing priorities across different stakeholders. Lead in-flight project coordination on select high-priority initiatives. Facilitate meetings and reviews, as well as maintaining documentation on design feedback and decisions. Onboard vendors to Brex design guidelines and systems, as well as through internal security and legal reviews. What We Value: 6-8 years experience as a Creative Producer, Design Producer, Design Program Manager or in Design Operations at an in-house Design team. Great critical thinking, conflict resolution, and negotiation skills. Ability to build clarity and order in a fast-paced world of ambiguity. A deep understanding of the creative process and a consistent track record for balancing creative quality and business outcomes. A passion for connecting the dots and discovering efficiencies. Clear and effective written, verbal, and visual communication skills. Literacy with design, prototyping, project management, and asset management tools. Experience using Jira and other resource management tools. Design at Brex: We work in an environment where it matters to make the right design decisions the first time, and as a result, take on less technical debt than other companies. We believe in two equal track career growths between senior individual contributors and managers. We want people to contribute where they feel most impactful. We believe in small, accountable and autonomous teams of amazing people, eager to learn, teach and constantly improve our way of working. People have a strong sense of ownership and accountability for what they’re building.  What we build today will be the foundation for dozens of other designs in the future. We are very frank on discussing technical matters. If one disagrees with how things are being done, we encourage them to speak up and help us get to the truth faster.  
Brex Salt Lake City, UT, USA
Feb 14, 2020
Brex is revolutionizing financial services for businesses, starting with corporate cards for startups. We are building the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. Based in San Francisco, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfort learning new technologies. Most importantly, we’re looking for people who are enthusiastic about working with a variety of backgrounds, roles, and needs.   The Role As the Director of Fraud Operations, you will be building and leading a team that manages fraud operations for all Brex products. In this business-critical role, you will also be partnering with our Risk, Data Science, and Engineering teams to ensure fraud operations effectively scales as fraud pressure increases at Brex. As the company expert in fraud operations, you’ll manage daily workflows related to transaction fraud, first party fraud, and account takeovers, and work towards improving the business’ ability to scale and make risk-based and customer-focused decisions. To be successful, great people management skills, industry experience, and a desire for lean operations is key. Responsibilities Lead Brex’s fraud operations for Account, Credit Card, and Cash to mitigate losses and keep customers safe Partner with Risk, Data Science, and Engineering teams to scale operational tooling Forward-looking mindset into fraud trends to anticipate fraud operation needs Aligning with internal partners to balance operational bandwidth with product needs for SLAs and fraud pressure Stay abreast of external regulatory requirements and changes to network rules and relevant standards that may impact day to day operations What We Value 10+ years of experience in managing fraud operations in card and deposit lines of business, as well as leadership experience Ability to take a hands-on approach to developing fraud operational workflows and understand the end-to-end process Deep understanding of the fraud ecosystem and how to scale operations given the industry trends Proven cross-functional and interpersonal skills with a bias toward action and delivering results Penchant for leveraging data to inform the best way to make improvement to fraud operations Bachelor's degree required
Brex Salt Lake City, UT, USA
Feb 13, 2020
Brex is revolutionizing financial services for businesses, starting with corporate cards for startups. We are building the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. Based in San Francisco, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfort learning new technologies. Most importantly, we’re looking for people who are enthusiastic about working with a variety of backgrounds, roles, and needs.   The Role As a Fraud Operations Associate, you will be working with some of the industry’s brightest minds to manage the operations aspects of fraud. Specifically, you will manage daily workflows related to transaction fraud, first party fraud, and account takeovers, and work towards improving the business' ability to scale and make risk-based and customer-focused decisions. As Brex’s credit card business scales, the pressure of fraud increases as well. In this role, you will be the company expert in fraud operations and have autonomy to drive down losses and improve internal efficiencies. To be successful, high ambition and drive for operational efficiency are critical. Responsibilities Drive down financial losses for Brex by leveraging understanding of fraud for credit cards and banking systems to avoid undue liability Partner with Policy, Data Science, and Engineering to improve tooling to scale internal operations for fraud.  Achieve company level goals around financial fraud losses Develop and implement scalable operational processes for fraud management What We Value 2-5 years of professional experience working in an operations environment, with 2+ years of experience with operations, risk, payments or a related field BS/BA degree A creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision Excellent interpersonal, analytical and problem-solving skills, with a penchant for multi-tasking and self-starting A wide range of expertise with risk systems, fraud prevention, or payment processing
Brex San Francisco, CA, USA
Feb 13, 2020
Brex is building the new global standard for financial services, starting with corporate cards. We are designing the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. As a product manager, you will advocate for our customers and build new products to delight them. Based in San Francisco, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We’re looking at hiring our first few product managers, which means people with a strong sense for exceptional products, with a keen eye towards detail, and comfortable learning new technologies. Most importantly, you should be enthusiastic working with a variety of backgrounds, roles, and needs. Responsibilities: Scope product requirements and roadmap to expand our product to new industries. Work with operations to address operational issues around card acceptance and fraud. Work with banking partners, compliance, and accounting teams to ensure our product meets legal expectations and is well integrated with other financial systems. Collaborate with engineers, designers and data scientists to lead product initiatives from inception to production. Understand and represent customers within Brex, driving decisions that are aligned with a world-class user experience. What We Value: Strong past experience building products influenced by complex external constraints, and think creatively about how to circumvent limitations of third parties. Are passionate about engineering, design and accounting nuances, and how they stack up on building well-crafted financial products. A curious nature in understanding nuanced problems, using a variety of tools (e.g. SQL) at your disposal. Can work across the entire business stack and make an impact at different stages of the product: building vision & strategy, ensuring all the loose ends are tied up when executing, and making sure the go to market strategy aligns with the target audience. Have strong written and verbal communication skills, with a talent for precise articulations of customer problems. Obsess about continuous product improvement based on customer feedback and data. Product at Brex: We work in an environment where it matters to make the right design decisions the first time, and as a result, take on less technical debt than other companies. Product is a highly collaborative initiative across multiple teams. Product managers are expected to understand and have product input, designing systems towards our long-term product vision. We believe in two equal track career growths between senior individual contributors and managers. We want people to contribute where they feel most impactful. We believe in small, accountable and autonomous teams of amazing people that are eager to learn, teach and constantly improve our way of working. People have a strong sense of ownership and accountability for what they’re building.  What we build today will be the foundation for dozens of other systems in the future. We are very frank on discussing technical matters. If one disagrees with how things are being done, we encourage them to speak up and help us get to the truth faster.     Does Brex sound like home? We'd love to meet you! Please share with us details of what you've worked on and what matters to you (personally and from a technical standpoint). Don't worry too much about your resumé. Be genuine, not official.
Brex New York, NY, USA
Feb 13, 2020
About Brex Brex is revolutionizing financial services for businesses, starting with corporate cards for startups. We are building the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. Based in San Francisco, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfort learning new technologies. Most importantly, we’re looking for people who are enthusiastic about working with a variety of backgrounds, roles, and needs. We are hiring a Technical Sourcer to execute on technical hiring for the company, while building and scaling sourcing processes. Responsibilities include sourcing, screening and providing a shortlist of qualified candidates for various operational roles across multiple functions. You will also network online and offline with potential candidates to promote the Brex brand, reduce our time-to-hire and ensure we attract the best talent. Ultimately, you will build a strong talent pipeline and help hire and retain skilled employees for our technical teams!  Responsibilities Build a pipeline of top talent through multiple sourcing channels. Develop sourcing strategies and optimal sourcing processes. Work closely with hiring managers and recruiters to develop and execute on sourcing strategies for a variety of roles. Screen resumes and interview candidates to determine fit. Partner with Coordinators and Recruiters to build strong understanding of recruiting processes and drive operational improvements. Represent the company with integrity and professionalism. What We Value Experience in recruiting for technical positions with high standards for talent. Track record for successfully identifying, qualifying, and closing exceptional technical candidates. Experience sourcing candidates through multiple channels (web/social/professional networks/events, etc.) In-house recruiting experience (agency experience is bonus). Passion/interest and understanding of technology. Excellent verbal and written communication skills.
Brex Salt Lake City, UT, USA
Feb 11, 2020
About Brex Brex is revolutionizing financial services for businesses, starting with corporate cards for startups. We are building the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. Based in Vancouver and Salt Lake City, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfort learning new technologies. Most importantly, we’re looking for people who are enthusiastic working with a variety of backgrounds, roles, and needs.   The Role Our business is dynamic and fast-moving. As a Scheduling Analyst, you will be a foundational member of Brex’s WFM team! Initially, you will be responsible for building the scheduling processes for our Customer Experience team including; schedule creation, maintenance, employee rosters, and system configurations. Additionally, you will partner with the WFM team and key stakeholders to develop and maintain processes that monitor relevant critical metrics and recommend adjustments to ensure we maintain our customer commitments. This role will be based in Salt Lake City, Utah or Vancouver, Canada. Some travel will be required to Brex’s office in San Francisco for on-boarding and training with the potential for limited travel to our other offices elsewhere as we expand. Responsibilities Develop and own all scheduling processes for our multi-site, multi-channel operation to balance the customer and employee experiences. Assist in the implementation and optimization of multiple software systems (CRM, WFM, Omni-channel routing, etc.) Combine data from multiple systems used to develop reports and dashboards used to analyze trends across relevant metrics influencing performance. Proactively guide intra-day and intra-week staffing decisions based on analysis, matching customer demand by channel, queue and time. What We Value Bachelor’s degree, (STEM or Business discipline preferred). 1-3 years of experience in WFM supporting multi-site, multi-channel operations in a Scheduling or Real-time analyst capacity. Experience with top tier WFM Suites (Teleopti preferred). Strong skill set in MS Excel/Google Sheets. Understanding of omni-channel routing platforms (Five9 preferred). Proven technical aptitude and flexibility to pivot tools and processes to meet the dynamic nature of our business. Ability to effectively communicate and work with cross-functional teams. Familiarity with BI platforms and/or SQL is a plus.
Brex Salt Lake City, UT, USA
Feb 11, 2020
About Brex Brex is revolutionizing financial services for businesses, starting with corporate cards for startups. We are building the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. Based in Vancouver and Salt Lake City, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfort learning new technologies. Most importantly, we’re looking for people who are enthusiastic working with a variety of backgrounds, roles, and needs. The Role Our business is dynamic and fast-moving. As a Scheduling Analyst, you will be a foundational member of Brex’s WFM team! Initially, you will be responsible for building the scheduling processes for our Customer Experience team including; schedule creation, maintenance, employee rosters, and system configurations. Additionally, you will partner with the WFM team and key stakeholders to develop and maintain processes that monitor relevant critical metrics and recommend adjustments to ensure we maintain our customer commitments. This role will be based in Salt Lake City, Utah or Vancouver, Canada. Some travel will be required to Brex’s office in San Francisco for on-boarding and training with the potential for limited travel to our other offices elsewhere as we expand. Responsibilities Develop and own all scheduling processes for our multi-site, multi-channel operation to balance the customer and employee experiences. Assist in the implementation and optimization of multiple software systems (CRM, WFM, Omni-channel routing, etc.) Combine data from multiple systems used to develop reports and dashboards used to analyze trends across relevant metrics influencing performance. Proactively guide intra-day and intra-week staffing decisions based on analysis, matching customer demand by channel, queue and time. What We Value Bachelor’s degree, (STEM or Business discipline preferred). 1-3 years of experience in WFM supporting multi-site, multi-channel operations in a Scheduling or Real-time analyst capacity. Experience with top tier WFM Suites (Teleopti preferred). Strong skill set in MS Excel/Google Sheets. Understanding of omni-channel routing platforms (Five9 preferred). Proven technical aptitude and flexibility to pivot tools and processes to meet the dynamic nature of our business. Ability to effectively communicate and work with cross-functional teams. Familiarity with BI platforms and/or SQL is a plus.
Brex 5174, 975 Lexington Ave, New York, NY 10021, United States
Feb 09, 2020
About Brex Brex is revolutionizing financial services for businesses, starting with corporate cards for startups. We are building the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. Based in San Francisco, our team is committed to building a driven and diverse company with ambitious people from multifaceted backgrounds. We are looking for people with a strong sense for outstanding products, a keen eye to detail, and comfort learning new technologies. Most importantly, we’re looking for people who are passionate about working with a variety of backgrounds, roles, and needs. We are hiring a Design Recruiter to execute on technical and creative hiring for the company, while crafting and scaling recruiting processes. Recruiter responsibilities include sourcing, screening, and providing a shortlist of exceptional candidates for various technical and creative roles across multiple functions. You will also network online and offline with potential candidates to promote the Brex brand, reduce our time-to-hire, and ensure we attract the best talent! Responsibilities Write and post technical job descriptions. Build a pipeline of top product and brand design talent through creating sourcing strategies including referral generation, in person networking, and online resources. Develop and implement effective and innovative recruiting strategies for attracting and sourcing high-quality candidates. Provide the best end to end experience for candidates from engagement through offer stages. Qualify candidates for technical and creative abilities as well as alignment with Brex's core values. Manage and drive a full recruitment process from initial outreach to offer and close. Partner with hiring teams, sourcers, and recruiting coordinators to develop and execute on hiring strategies for creative roles. Utilize data to improve recruiting efficiency, drive innovation, and influence hiring decisions. Generate ways to continue to delight candidates and create an enjoyable experience through the recruitment process. What We Value A track record for successfully identifying, qualifying, and closing high-quality candidates. Experience in recruiting for technical and creative positions in house (agency is a plus). Experience sourcing through multiple channels. Ability to partner with search firms to optimally drive searches to completion when necessary. Passion/interest and understanding of technology and design. Excellent verbal and written communication skills.
Brex San Francisco, CA, USA
Feb 07, 2020
Brex is revolutionizing financial services for businesses, starting with corporate cards for startups. We are building the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. Based in San Francisco, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfort learning new technologies. Most importantly, we’re looking for people who are enthusiastic about working with a variety of backgrounds, roles, and needs. The Role We are looking for a driven, organized, and results-oriented individual to join Brex as a Campaign Marketing Manager, working on executing net new lead gen omni-channel campaigns and supporting campaigns for our current customers. This person will work closely with our Demand Gen Marketing team, Product Marketing Managers, and other key partners to achieve the team’s marketing objectives and drive growth for the business. This role will have a strong emphasis on the creation, execution, and optimization of marketing campaigns including email, in-product, and offline channels. Success in this role means you are able to coordinate, launch, and analyze these campaigns to drive business goals. The ideal candidate is an ambitious self-starter, motivated to dive in and learn by doing! He or she can ramp up quickly, partner well with cross-functional teams, and work efficiently and effectively against goals. Responsibilities Partner closely with the Marketing, Sales, and Customer teams across products to conceive acquisition and lifecycle campaigns, as well as identify goals and key performance indicators for programs Lead the implementation of net new campaigns across an array of verticals, including the set up of audiences, tracking, and reporting Drive the creative development process for marketing materials by collaborating with Design, Copywriting, Legal, Operations, and other Channel teams Analyze campaign metrics, report on critical metrics, and present optimization recommendations Ensure timely completion of all project landmarks while keeping all involved teams informed Be the go-to for all questions and status updates around the campaign Set clear expectations and be ruthlessly organized while maintaining outstanding attention to detail What We Value A BA/BS degree 3+ years of professional experience, with 2+ years of related marketing experience, either in campaign development, demand gen, marketing operations, or marketing analytics Experience with or a desire to learn Salesforce, Marketo (+ other automation platforms), and Looker Experience working with creative teams and marketing channel specialists Ability to balance multiple campaigns at once with a scrappy get-it-done attitude A knack for identifying and launching creative campaigns that propel the business forward Superior project and time management skills, and attention to detail Strong quantitative ability, as well as excellent written and oral communication skills Comfort in a fast-paced environment where change is common  
Brex New York, NY, USA
Feb 07, 2020
About Brex Brex is revolutionizing financial services for businesses, starting with corporate cards for startups. We are building the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for people to help scale the company with incredible people across the board. Based in New York City, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We are looking for ambitious people with a strong sense for exceptional products, a keen eye to detail, and comfort learning new technologies. Most importantly, we're looking for people who are passionate about working with a variety of backgrounds, roles and needs.
Brex Salt Lake City, UT, USA
Feb 06, 2020
  Brex is revolutionizing financial services for businesses, starting with corporate cards for startups. We are building the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. Based in San Francisco, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfort learning new technologies. Most importantly, we’re looking for people who are enthusiastic about working with a variety of backgrounds, roles, and needs.  As the Due Diligence Senior Manager on the Brex Compliance team, you will be instrumental in ensuring we are setting a high standard for financial, regulatory, and legal compliance. In this role, you will build the operational component of the BSA/AML/OFAC compliance program. The Compliance team makes critical decisions that impact product development. Judgment, competence, and the ability to collaborate across the business are keys to success. Working in a fast-growing FinTech startup also demands that we are problem solvers and comfortable operating in a rapidly-changing environment. What You’ll Do Work closely with Brex’s Corporate Compliance team to drive strategic planning on organizational structure, quarterly goals, creation/streamlining processes, tool development, and setting Objectives and Key Results (OKRs) Understand regulatory requirements; with emphasis on applicable requirements that include due diligence standard methodologies, sanction screening requirements, customer identification program, and anti-money laundering protocols Assist in the development of standard operating procedures (SOPs) for customer due diligence (CDD) and enhanced due diligence (EDD) for existing high-risk customers and applicants Liaise with all relevant business partners, both internally and externally (e.g. Risk, Sales, etc.) Assist with regulatory examinations, audits, inquiries and similar reviews of Brex activity Help establish and monitor reporting metrics Lead, train, hire and coach a staff of due diligence analysts What You Will Bring 5-7+ years of compliance operations experience 3+ years of people management experience Proven knowledge of relevant regulatory compliance requirements Experience working for a financial institution required; startup experience a plus Excellent written and verbal communication skills and interpersonal skills to work optimally with internal and external partners Detail-oriented, accurate, organized and able to set and meet targets Ability to multi-task and adapt to shifting priorities CAMS certification a plus
Brex San Francisco, CA, USA
Feb 05, 2020
At Brex we are on a mission to be the global standard for financial services by revolutionizing the way startups get credit cards. Brex is one of the fastest-growing startups to date and our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds.  As a Product Compliance Manager, you will advise and support business functions with their compliance obligations and the achievement of compliance with applicable requirements. The Compliance team challenges management decisions, business processes, and evaluates adherence to applicable regulatory and operational risk requirements. It raises issues and provides appropriate analysis and reporting to executive leadership. Within the context of Brex’s overall compliance program, you will design and manage product-specific compliance advisory programs for new Brex products and product verticals. What you’ll do:  Work with product counsel to inventory relevant regulatory and non-regulatory compliance requirements for each product (e.g. BSA/AML/OFAC, Fair Lending, Privacy, UDAP, card network rules, CCPA, etc)  Work with relevant stakeholders to develop a new risk review process for all future products Provide cross-functional guidance to assure new products comply with relevant regulatory and non-regulatory compliance requirements Develop strategic and tactical roadmap on how to implement compliance requirements Articulate relevant risks, costs, progress, and results to all relevant stakeholders Help draft all relevant control documentation (e.g. policies, standards, and SOPs) Remain up-to-date on applicable regulatory changes and landscape that may affect the product Work closely and remain in constant communication with appropriate teams (e.g. Product, Engineering, Operations, and Marketing)  Assist in the process of scoping and selecting vendors to outsource services  Monitor/assess product post-launch and assist in any remediation efforts What you’ll bring: BS/BA degree preferred  5+ years of compliance or risk management experience  Experience in a product compliance role providing guidance on payments, card products or other financial products (consumer, commercial or small business)    Excellent analytical, problem-solving, project management, and risk management skills  Exceptional judgment and integrity, ability to handle complex matters independently and thrive in dynamic, high-growth environments Willingness to take ownership of projects
Brex New York, NY, USA
Feb 05, 2020
The Role As the Business Development Intern, you will help develop, manage, and grow partnerships within our Life Sciences verticals - though no prior experience in Life Sciences is required. This is a highly cross-functional role; you will support efforts primarily around activating new high-impact partnerships and will assist in sourcing, negotiating, and executing new ones. Business Development is one of the primary drivers of customer acquisition and customer retention at Brex, and this is an opportunity to join the team early with a full-time hire track (if mutually desirable).  Responsibilities  Own the management and activation of select existing partnerships, with occasional support on new partnerships all the way from initial conversations through execution Measure the effectiveness and impact of partnerships with rigorous tracking and analysis Analyze partner lead generation to determine optimal effort and ROI per channel Gather partner and market insights to inform channel outreach strategy Work closely with partners to ensure continuity around communication of the Brex product Willing to dedicate at least 30 hours per week to Brex work-streams and commitments, including being in the office at least 2x per week What We Value Pending MBA from a top-tier institution Comfortable engaging with customers and partners, and strong relationship management skills Excellent written and verbal communication skills with a knack for creativity and outside-the-box thinking Outgoing personality with extreme enthusiasm and a desire to sell and win Previous sales/relationship management experience highly valued Strong project management skills Proficiency with Microsoft Office and ability to quickly learn other analytical tools A penchant for multi-tasking and self-starting - you take initiative and solve problems You flag problems but come prepared with recommended solutions
Brex 5174, 975 Lexington Ave, New York, NY 10021, United States
Feb 05, 2020
Brex is revolutionizing financial services for businesses, starting with corporate cards for startups. We are building the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. Based in San Francisco, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfort learning new technologies. Most importantly, we’re looking for people who are enthusiastic about working with a variety of backgrounds, roles, and needs. The Role: As the Brex Rewards Program Manager, you will be responsible for growth and optimization of our Brex Rewards program, including operational excellence in the user experience, deepening customer relationships, and for the overall program P&L. You will also ensure all cross-functional partners are engaged and working towards the unified objective of making Brex better. This is a deeply cross-functional role with key partners in Product, Marketing, Finance, and Business Development, among other teams. Responsibilities: Cross-functional management of stakeholders to establish overall program strategy and long-term objectives for Brex Exclusive and Brex Rewards Drive program reviews to ensure operational health and to evaluate financial net impact Lead optimization initiatives around program qualification across all Brex products (Card, Capital, Cash), rewards multipliers, combined unit economics, and other key program modifications Lead operational execution of rewards, as required Deep collaboration with Product on roadmap and engagement metrics, Marketing on lifecycle marketing, Business Development on rewards partnerships, and Finance on P&L assessment What We Value: 5+ years experience in loyalty programs and 1-2 years of management consulting or investment banking with an eye toward financials, analytics, and operations Prior history of deal work with 3rd party strategic partners and vendors Deep understanding of corporate payments and financial services Proven cross-functional and interpersonal skills with a bias toward action and delivering results Bachelor's degree required (MBA preferred)
Brex Salt Lake City, UT, USA
Feb 05, 2020
  Brex is revolutionizing financial services for businesses, starting with corporate cards for startups. We are building the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board. Based in San Francisco, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfort learning new technologies. Most importantly, we’re looking for people who are enthusiastic about working with a variety of backgrounds, roles, and needs. The Role: We are looking for a well-versed Servicing Associate to be part of the growing Brex team. The candidate will have an extensive knowledge of B2B communications with an emphasis in negotiations and collections. Our ideal candidate thrives in an ever-changing environment and has willingness to take on projects outside of general position requirements. Responsibilities: Protect the company assets by mitigating loss through strategic negotiations Identifying, reviewing and understanding delinquent accounts on a day to day basis Managing correspondence for both inbound/outbound phone and email communications to recover outstanding balances Facilitating feedback on accounts to management and other departments Attending meetings and discussing organizational metrics/performance What We Value: 2+ years of collections experience Excellent verbal, written, and interpersonal communication skills Ability to multi-task in a fast paced environment Ability to build rapport and maintain business relationships Experience in Microsoft Office/Google Apps