Cybereason

  • Tokyo, Japan
Cybereason N Park Ave, Elkhart, IN 46514, USA
Nov 12, 2019
Cybereason Americas is expanding and is seeking a Regional Channel Sales Director (CSD) to manage all aspects of our partner relationships in the Southeast. The focus is not only to jointly sell and achieve aggressive revenue attainment but to be their trust adviser on how to operationalize net new and replacement cyber solutions and service practices. These efforts driven by you and your team will ensure substantial joint success.  You will be working with the best in the business as all of the Cybereason functional teams are in it to win it with you! This role will report into the VP of Americas Channels. We are considering candidates located in Boston or New York City. Duties/Responsibilities: • Train and enable partner sales teams on the Cybereason platform, messaging, and overall engagement model.    Manage deal lifecycle with Resellers from creating new Leads and Pipelines to closing. To include the measurement and reporting in SFDC • Recruit and develop new partners through networking, referrals, company lead generation. • Manage all contractual process with Resellers by working with internal stake holders. •  Build executive relationships with our partners to ensure proper alignment and strategy execution • Work with partners to identify target accounts and to drive demand generation initiatives. • Drive field marketing initiatives to build pipeline with partners. • Be part of the overall sales team when selling opportunities with partners (contract negotiations, purchase orders, licensing agreements, etc.) • Align closely with High Touch Sales, Engineers and Marketing to drive the overall partner engagement. Qualifications: Cyber Security Student of the game! 8+ years of Security technology sales experience (multiple years channel experience) Bachelors Degree Experience with recruiting and managing Security Value Added Resellers, MSP’s, and MSSP’s Experience driving pipeline generation initiatives with partners in order to meet sales quotas.  Strong, effective presentation and communication skills, both verbally and written, to convey Cybereason to partner audiences with varying skill levels - in person, on the phone, and via email. Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. 100% professional and highly motivated team player. Travel required in region plus to Headquarters.
Cybereason Tokyo, Japan
Nov 09, 2019
Cybereason's mission is to ‘protect it all’ – anything that has a processor and is connected to the internet.  A new approach to cyber threats is being called for to defend against hackers who rarely rest and constantly evolve. Our endpoint detection and response platform combines machine learning, AI-driven threat analysis, and an Active Monitoring team, to stop the world’s most advanced cyber attacks. With substantial investment from SoftBank Corp., Cybereason established ‘Cybereason Japan’ in 2016 and our team continues to grow rapidly! As Product Manager , you will own the release management lifecycle and be responsible for implementing, improving and managing release processes for products after Global release. The Release Manager works collaboratively with all participants in development projects and is supportive of reviewers and testers as they set up their test environments. What you will do Create/Forward Release Plan working with Product Management Manage risks and resolves issues that affect release scope, schedule and quality Measure and monitor progress to ensure releases are delivered on time and within budget, and that they meet or exceed expectations Coordinate release content and effort based on deliverable Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes Manage outsource testing vendor for cost ,contract and output. Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go process Create Release Note which satisfies Japanese customers Deliver prompt Documentation working with Technical writers Communicate release details and schedules to the Business as required Negotiate, plan and manage all release activities Work with development team to understand impacts of bugs/known issues/known limitations Maintains the release schedule for product and ensure alignment across key partners and vendors. Continually work towards making improvements in the release process Maintains a release repository and manages key information such as version and release procedures, dependencies, and approvers/notification lists What we are looking for Bachelor’s degree in Computer Science or a related field 2-6 years of previous product release and/or project management experience 8-10 years of experience in the software industry Formal training in project management practices preferred Advanced knowledge of software development lifecycle Demonstrated ability to coordinate cross-functional work teams toward task completion Demonstrated effective leadership and analytical skills Advanced written and verbal communication skills are a must Excellent communication skills in both English and Japanese Strong advantage for candidates with: Software development experience (QA or developer)  Security software experience  More about our team Cybereason is growing rapidly and we look forward to welcoming new team members and future leaders to our culturally diverse, collaborative and dedicated Japan team!   Work in cooperation with a growing team of over 500 people (and growing!) with teams in Tel Aviv and Boston. More about working at Cybereason Japan Our offices are open, highly supportive and fun! To support you at work, we provide a very flexible work-life balance, plenty of food and drinks and guidance to expand your experience and career. Please follow us! Wantedly Facebook Twitter LinkedIn
Cybereason Tokyo, Japan
Nov 09, 2019
Cybereason's mission is to ‘protect it all’ – anything that has a processor and is connected to the internet.  A new approach to cyber threats is being called for to defend against hackers who rarely rest and constantly evolve. Our endpoint detection and response platform combines machine learning, AI-driven threat analysis, and an Active Monitoring team, to stop the world’s most advanced cyber attacks. With substantial investment from SoftBank Corp., Cybereason established ‘Cybereason Japan’ in 2016 and our team continues to grow rapidly! As the  SOC Manager , you will be a part of the Global SOC team and responsible for providing positive leadership to the Japan SOC to ensure our people, processes and technology are meeting service level objectives, agreements, and metrics. What you will do Provide leadership, coaching and mentoring to staff Interface with c-suite level customers on a routine basis in Japanese and English Prioritize and manage personnel assignments to ensure customer networks stay safe Regular engagement with other SOC teams and Security Practices teams in Japan, Israel and the United States of America Proactive interaction with leadership to voice concerns, issues, or propose better solutions Ensure personnel process adherence and audit process completion Oversee security policy compliance of Japan SOC network as defined by company CISO Responsible for formulating and implementing regional (Japan) SOC strategy based on Global SOC efforts Collect, Analyze, and Action on Operational Metrics and KPIs Develop and maintain methodology and framework of Operational Metrics and KPIs Deliver SOC-related technical and non-technical presentations to internal and external audiences What we are looking for 5+ years of experience working in IT security 2+ years of management experience Proficiency in Incident Response Processes Familiarity with endpoint security, digital forensics  Former SOC experience preferred Background and experience in at least one of the following is a must: Malware Analysis, Threat Intelligence, Penetration Testing, Incident Response, Reverse Engineering or Digital Forensics Knowledge of modern operating systems (Windows – preferred) Solid foundation in networking protocols and network architecture Familiarity with security tools and frameworks (For example: Sysinternals, Kali Linux, Remnux, Wireshark, Metasploit, Sandbox, Volatility, debuggers, HTTP proxies, IDA Pro, GHIDRA, Binary Ninja, etc.) A clear passion and enthusiastic about cyber security Experience with scripting and programming Motivation to constantly improve processes and methodologies Self-motivated and results-oriented Excellent interpersonal, verbal & written communication skills Fluent Japanese, and Business-level English speaker Excellent written and oral communication skills, experience with working with Japanese and international customers Bachelor’s degree preferred More about our team Cybereason is growing rapidly and we look forward to welcoming new team members and future leaders to our culturally diverse, collaborative and dedicated Japan team!   Work in cooperation with a growing team of over 500 people (and growing!) with teams in Tel Aviv and Boston. More about working at Cybereason Japan Our offices are open, highly supportive and fun! To support you at work, we provide a very flexible work-life balance, plenty of food and drinks and guidance to expand your experience and career. Please follow us! Facebook Twitter LinkedIn
Cybereason Tel Aviv-Yafo, Israel
Nov 09, 2019
Data Analyst Cybereason is looking for an engaged and enthusiastic Data Analyst to join our Data infrastructure team. This position will also include hands-on data engineering and scripting to facilitate and enable data mining, data modeling, and data analytics initiatives. In this position, you will be responsible for end-to-end analyzing, interpreting, presenting, and communicating data to enhance processes, decision-making, and provide security value for our internal and external customers. In this position you will: Become a valued member of an autonomous, cross-functional agile team  Analyze data and communicate insights to inform and impact decisions Develop reproducible analyses and models for application to business and various components of the organization Develop reporting and collaborate with stakeholders to ensure timely delivery Collaborate with a variety of decision-makers on ad-hoc requests Identify opportunities to initiate new projects and research Requirements:  2+ years of experience with one or more query languages (e.g. SQL), schema definition languages (e.g. DDL) 2+ years of hands-on experience and knowledge of scripting languages: Python/R/Java to build data solutions Experience with visualization tools such as Tableau, Power-BI, Kibana, Google Data Studio, QlikSense etc. Experience with statistical models (Advantage) Ability to synthesize data from a variety of sources and identify actionable insights Flexibility in communicating with both technical and non-technical audiences Resourceful problem solver who is able to devise solutions for a wide variety of challenges Willingness to work collaboratively with others across the organization Attention to detail and willingness to ensure deliverables are accurate and complete Familiar with other cybersecurity solutions (Advantage) Bachelor's degree in Computer Science, Info Systems, Business, or related field   #LI-MW1
Cybereason N Park Ave, Elkhart, IN 46514, USA
Nov 08, 2019
About Us: Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. Our  Sales Directors   are company ambassadors with a passion for succeeding in our cutting edge Cyber Security industry. These key individuals are responsible for account management and strategic sales growth in their assigned region. We are considering candidates located in - Denver, Boulder and Salt Lake City.   Duties/Responsibilities: Develop and implement strategies to grow Cybereason’s business through our approved sales methodology (Force Management) Prospect aggressively to develop new business partners through networking, referrals, company lead generation and cold calling Partner with Channel Directors to train business partners in products, services, pricing, and operational processes of Cybereason Work with business partners to identify target accounts and to achieve specific goals for closing new business Travel to existing and prospective customers with the purpose of sustaining and growing market share, promoting and selling company services and execute in-depth selling in all accounts Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business Learn, develop and evangelize new ways for Cybereason to differentiate itself in the marketplace Acquire in depth knowledge of Cybereason’s service offering, knowledge of current market and market share, competition and strategy to secure competitor’s business Prepare and maintain necessary reports   Qualifications: You are self-motivated with a consistent track record in software sales. You have a sound knowledge of technology. You are most comfortable in a dynamic atmosphere and a fast-growing customer base. Bachelor's degree 4+ years relevant experience in SaaS sales  Rely on experience and good judgment to plan and accomplish goals The ability to juggle a variety of complicated tasks, and comfortable working independently with remote support Strong, effective presentation and communication skills, both verbally and written, to convey complex concepts to audiences with varying skill levels - in person, on the phone, and via email Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches 100% professional and highly motivated with excellent project and task management skills Excellent analytic and negotiation skills
Cybereason
Nov 08, 2019
Technical Account Manager (TAM) Job description Increasingly, more and more companies are using Cybereason to protect their core business. Cybereason is looking for passionate and experienced security professionals to work with these customers to help drive security & technical operational excellence thereby proactively reducing customers risk.   Cybereason are looking for a Technical Account Manager (TAM) to support our customers across multiple regions by managing all technical & security aspects of Cybereason’s relationship with our customers. You would be one team member of a small dynamic team bringing the latest in disruptive, cutting-edge technologies to assist customers by providing top-quality technical & security guidance. The primary responsibility of the Technical Account Manager is to help to ensure customer satisfaction and strengthen customer relationships with Cybereason. The ideal candidate should be an experienced and innovative cyber and security professional with exceptional stakeholder management skills and who has the ability to advise and deliver strategic outcomes across a wide range of industry sectors and challenging environments. They are willing to challenge, dive in to the details, and show how Cybereason can support complex security configurations and environments. The successful candidate will become a trusted advisor to our customers and will work with Cybereason Sales, Customer Success Managers, Customer Support and Product teams to develop the internal security expertise needed to drive the best customer outcomes. Responsibilities: The Technical Account Manager (TAM) Responsibilities include but are not limited to the following: 1. Manage and maintain a professional business relationship with assigned customer accounts through regular communication, on-site meetings and executive briefings. Lead and drive deployment of the Cybereason software within the customer’s environment Provide proactive technical guidance to customers to drive security operations excellence Participate in & if required lead any Technical Initiatives to ensure the customer is a promoter of Cybereason Understand & assess the Technical & Security Value of the customer and act on any risks uncovered Drive best practices and minimize the probability of operational issues occurring across our strategic customers 7. Track & manage any assigned actions for the customer and ensure that all assigned customers or potential customers receive high quality support from all departments within the organization. Work closely with other departments & functions within the organization to ensure that clear and concise communication is managed for the customer. Ensure that relevant customer information is continuously communicated to other departments, and ensure that the customer receives documented updates in a timely manner. 10. Help customers understand how they can integrate Cybereason into their incident response procedures The Technical Account Manager acts as a primary contact and escalation point to assigned customers for all technical & security related customer issues. They create reports for both to internal Management and the customer on assigned customer action items. Business critical items must be managed to reduce the impact on the customer and progressed to a smooth and satisfactory resolution. Technical Account Managers are required to work closely within the Customer Success Team and with Sales, Product teams and Cybereason Senior Management to assist with customer renewal and to win new business opportunities. The candidate should be an experienced, competent account management professional with knowledge preferably in the Endpoint Protection & Anti-Virus arena. Technical Account Managers should be willing to work flexible hours on occasion and some overseas travel may be required. Occasional weekend work may also be required. Basic Qualifications • Bachelor's Degree in Computer Science, Information Systems Management, or other related fields • Experience in developing and implementing security operations and technology in large, complex enterprises in multiple industry verticals, across a wide range of technology platforms • Strong skills in technical & security capabilities like Identity and Access Management, Data Security, Infrastructure Security, and Incident response • Vast account management experience (Enterprise size customer experience is a plus) along with a customer focused background with a strong commitment to customer success & satisfaction. • Excellent verbal and written skills including report writing and presentation skills. • Experience with Endpoint Detection Systems, Anti-Virus systems, knowledge of SOC environments or in related roles 2 Preferred Qualifications • Master’s Degree in Computer Science, Information Systems Management, or other related fields Vast experience in developing and implementing security operations and technology in large, complex enterprises in multiple industry verticals, across a wide range of technology platforms Experience in helping develop and deliver cyber security and technology strategy across many different industry sectors Demonstration of innovative security, resilience to solve complex challenges Experience and proficiency in public speaking and can hold own in senior-level presentations and discussions • Experience defining security, strategies, and assisting with driving aligned outcomes • Experience in a CIRT/SOC environment • Practical experience with threat actor tactical, techniques and procedures (TTPs) • Experience with threat hunting • Certification: Security+, CISSP, CEH, Pen Testing, Incident Response Person Characteristics Excellent management, communication, presentation and leadership skills. Experience gained through own motivation and working in a fast paced, high growth work environment. Has the ability to communicate with all levels of customers and co-workers and has a positive and proactive attitude to problem management and resolution. This person must also be able to work cross-functionally and internationally Location: Multiple
Cybereason London, UK
Nov 07, 2019
Tier-3 Technical Support Engineer Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employees for who they are and embrace people that may not fit the typical mold #UBU. We are looking for a bright Technical Support Tier-3 Engineer who will provide enterprise level technical support for our customers. As a part of the ongoing job, the ideal candidate will perform customer support tasks for Cybereason’s innovative hunting platform.     Responsibilities: Be part of the customer support team of the company and report to support manager Handle incoming supports calls/emails of existing and onboarding customers under defined SLA’s Finding creative solutions, possess out of the box thinking to unique problems, and capable of thriving under pressure The position requires acting as the technical focal point for customers, investigating and analyzing complex customer scenarios and providing innovative solutions for their needs Collaborate with Product team and R&D scrum teams to ensure Cybereason’s hunting platform are designed for supportability Maintain a list of known issues, workarounds, and planned fixes Requirements: Experience as a Tier 2/3 Technical Support - at least 2 years Proven experience with Linux, Bash and Python Databases (MySQL, Mongo) - Advantage Technical understanding and troubleshooting experience in web products and environments Strong client-focus and collaborative work style. Ability to understand and explain technical information Available to shift work 24/6. Thrives under pressure Be the technical focal point for customers Collaborative work style Ability to understand and explain technical information
Cybereason Tel Aviv-Yafo, Israel
Nov 07, 2019
We are looking for a security operations person to join our Security team. You will operate, configure and manage a variety of security systems. You will be the first line of triage and response to security alerts.   In this position you will: * Triage, analyze and respond to security alerts from various systems. * Configure security systems according to company policy. * Take part in deployment of security controls. * Take part in investigation of security incidents. Requirements: * 1+ years experience in a security or IT position * Familiarity with IT management systems * Familiarity with endpoint security products * Passionate about security * Fast learner * Responsible and organized #LI-MW1  
Cybereason Tel Aviv-Yafo, Israel
Nov 07, 2019
We are looking for an experienced endpoint Software Engineer to join our Response team. The team is responsible for adding security infrastructure and value to our EDR and EPP product on which we build our disruptive solution for alerting, stopping and monitoring advanced cyber-threats.   In this position you will: Write cross-platform and specific OS code for Windows, Linux, and Mac. Build smart response mechanisms that require low-level programming and confronting OS internal challenges Responsible for design and development of features affecting multiple teams Optimize performance constraints of time, memory and storage. Collaborate with teams across the organization. Requirements: Mastery of C/C++ (at least 4 years of experience). Experience in Software Design and Object Oriented programming. Experience with complex software multi-threaded environments. Passion for clean code and performance improvements. Capable to independently take a feature through the entire development cycle while cooperating with the different teams.   Advantages: Experience in modern C++11/14 Experience in Boost Superior analytical and troubleshooting skills Experience in an Agile Scrum environment   #LI-MW1
Cybereason Tel Aviv-Yafo, Israel
Nov 07, 2019
We are looking for a Full Stack Engineer to join our team of talented engineers and help us build our Endpoint Detection and Response management platform. Challenges in this position include designing stable systems that manage millions of endpoints, while allowing sophisticated algorithms to run on them and generate almost real time results. It’s about performance and accuracy, it’s about smart design, it’s about using the right tools, and it’s about understanding the impact of those choices on the usability of the product.   In this position you will: Become a central part of our development team Be responsible for end-to-end design and implementation of major features Design and implement reliable and robust API's Working on all levels of the stack - frontend and backend Investigate production bottlenecks and invent smart ways to solve them Take part in defining the customer-facing product aspects Work closely with the product team to deliver excellent product Scale up the internals of our data processing server vertically and horizontally   Requirements: 4+ years of proven industry experience in Java 3+ years of hands-on experience with any major web frontend framework (Angular, react, vue etc.) Fluency in Javascript ES6, CSS3, SCSS Experience with backend web services development Superior analytical and troubleshooting skills Ability to quickly master new technologies Team player   Advantages: Familiarity with d3.js. Good understanding of HTML/CSS layouts. Being able to create complex data-heavy layouts that are fluid. Good understanding of SQL and NoSQL databases Great passion for building high-performance, beautifully architected products Knowledge in the security world Experience in an Agile Scrum environment Background in UI design / graphic design   #LI-MW1
Cybereason Tel Aviv-Yafo, Israel
Nov 07, 2019
The threat research team operates at the core of Cybereason, interfacing with most parts of the company, including: the product engineering, SOC, incident response, threat hunting teams and marketing team.  The threat research team is a global team, bringing together professionals from different regions of the world. The team is an interdisciplinary team, where the team members enrich each other’s work with their respective experience, skills and perspective.  The team is entrusted with keeping a relevant and up-to-date overview of the cyber threat landscape. The team focuses on two main threat research objectives - eCrime and Nation-State APT groups.  CTI analyst’s responsibilities consist of the following:  Evaluating Internet information from social media, chats, forums, darknet , Tor network, news feeds, internet relay chats and other sources of data openly available on the Internet. Generating high quality research for the company blog / security conferences.  Support Threat Hunting/Incident Response investigations (profiling, attribution, and identification of threat actors and malware).  Producing periodic threat intelligence reports (internal / external) Generating actionable intelligence for our SOC/IR/threat hunting teams:  Threat actor profiles TTPs and Indicators of Behavior IOCs Yara rules Qualifications A minimum 3 years experience within Threat Intelligence / OSINT Threat Intel role or a similar.  Experience and deep knowledge of extracting information from the Darknet, hacking forums and social media.  Deep understanding of eCrime ecosystem.  Familiarity with major threat actor groups and malware families.  Experience in working with CTI platforms. Good command / proficiency of at least one of the following languages: Chinese, Russian, Persian, Arabic or Portuguese. Some knowledge of any scripting languages (Python, Perl, Shell, VBA etc). Superb oral and written communication skills - emphasis on technical writing. Advantage skills Candidate with at least one of the following skills is likely to have an advantage:  Experience working with EDR or other behavioral-based detection platforms Experience in malware analysis     #LI-MW1
Cybereason Tel Aviv-Yafo, Israel
Nov 07, 2019
Cybereason is looking for a Senior System Administrator to join our IT Team. In this position you will be responsible for managing our server and network infrastructures. Senior System Administrator responsibilities include maintenance of our virtual environment and our Network infra, monitoring systems and support Cybereason employees. To be successful in this role, you should have excellent troubleshooting skills and hands-on experience with various operating systems. Ultimately, you will ensure our software, hardware, servers and networks run smoothly.   Responsibilities: Diagnose and troubleshoot technical issues. Support Cybereason global employees. Work closely with our Dev and QA teams on the lab infrastructure. Monitor the performance of servers, software and hardware. Create automated process in our Virtual environment.    Requirements At least 3 years work experience as a Senior System Administrator Experience managing G-Suite Enterprise – a must. Experience in supporting a global company – a must. Advanced networking knowledge: Load balancers, firewalls, VPN’s, TCP/IP – troubleshooting, performance tuning. -a must Good knowledge of at least one scripting language. Knowledge of system security techniques – an advantage. Experience with Atlassian Suite (Confluence, JIRA etc…) – an advantage Monitoring systems and SLA tracking – an advantage. Experience with MacOS managing tools (Jamf) – an advantage. Good problem-solving and communication skills   #LI-MW1
Cybereason Tel Aviv-Yafo, Israel
Nov 07, 2019
We’re looking for a full stack developer to join our new Solutions Engineering team. The team is a development-oriented team that sits within our Customer Success & Services department. The team is expected to include 3 developers and offers customer-facing development positions.   In this position you will: Build dedicated solutions for customers and partners on top of the Cybereason’s platform.  Work closely with customers and partners to gather requirements for such solutions. Provide technical consultation to customers and partners on how to build tools that use the Cybereason’s platform. Build products that will drive Cybereason’s next generation of services.  Build and maintain tools for our SOC. Build tools to empower our Customer Success department.     5 years of extensive hands on experience (Senior) Node.js - 6 Years  Angular- 2 Years  Java/python - some hands on experience Background in cyber security - an advantage B.Sc./B.A. in Computer Science or an equivalent degree - an advantage   #LI-MW1  
Cybereason N Park Ave, Elkhart, IN 46514, USA
Nov 06, 2019
About Us: Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. Our  Sales Directors   are company ambassadors with a passion for succeeding in our cutting edge Cyber Security industry. These key individuals are responsible for account management and strategic sales growth in their assigned region. Duties/Responsibilities: Develop and implement strategies to grow Cybereason’s business through our approved sales methodology (Force Management) Prospect aggressively to develop new business partners through networking, referrals, company lead generation and cold calling Partner with Channel Directors to train business partners in products, services, pricing, and operational processes of Cybereason Work with business partners to identify target accounts and to achieve specific goals for closing new business Travel to existing and prospective customers with the purpose of sustaining and growing market share, promoting and selling company services and execute in-depth selling in all accounts Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business Learn, develop and evangelize new ways for Cybereason to differentiate itself in the marketplace Acquire in depth knowledge of Cybereason’s service offering, knowledge of current market and market share, competition and strategy to secure competitor’s business Prepare and maintain necessary reports   Qualifications: You are self-motivated with a consistent track record in software sales. You have a sound knowledge of technology. You are most comfortable in a dynamic atmosphere and a fast-growing customer base. Bachelor's degree 4+ years relevant experience in SaaS sales  Rely on experience and good judgment to plan and accomplish goals The ability to juggle a variety of complicated tasks, and comfortable working independently with remote support Strong, effective presentation and communication skills, both verbally and written, to convey complex concepts to audiences with varying skill levels - in person, on the phone, and via email Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches 100% professional and highly motivated with excellent project and task management skills Excellent analytic and negotiation skills
Cybereason Singapore
Nov 06, 2019
Technical Account Manager (TAM) Job description Increasingly, more and more companies are using Cybereason to protect their core business. Cybereason is looking for passionate and experienced security professionals to work with these customers to help drive security & technical operational excellence thereby proactively reducing customers risk.   Cybereason are looking for a Technical Account Manager (TAM) to support our customers across multiple regions by managing all technical & security aspects of Cybereason’s relationship with our customers. You would be one team member of a small dynamic team bringing the latest in disruptive, cutting-edge technologies to assist customers by providing top-quality technical & security guidance. The primary responsibility of the Technical Account Manager is to help to ensure customer satisfaction and strengthen customer relationships with Cybereason. The ideal candidate should be an experienced and innovative cyber and security professional with exceptional stakeholder management skills and who has the ability to advise and deliver strategic outcomes across a wide range of industry sectors and challenging environments. They are willing to challenge, dive in to the details, and show how Cybereason can support complex security configurations and environments. The successful candidate will become a trusted advisor to our customers and will work with Cybereason Sales, Customer Success Managers, Customer Support and Product teams to develop the internal security expertise needed to drive the best customer outcomes. Responsibilities: The Technical Account Manager (TAM) Responsibilities include but are not limited to the following: 1. Manage and maintain a professional business relationship with assigned customer accounts through regular communication, on-site meetings and executive briefings. Lead and drive deployment of the Cybereason software within the customer’s environment Provide proactive technical guidance to customers to drive security operations excellence Participate in & if required lead any Technical Initiatives to ensure the customer is a promoter of Cybereason Understand & assess the Technical & Security Value of the customer and act on any risks uncovered Drive best practices and minimize the probability of operational issues occurring across our strategic customers 7. Track & manage any assigned actions for the customer and ensure that all assigned customers or potential customers receive high quality support from all departments within the organization. Work closely with other departments & functions within the organization to ensure that clear and concise communication is managed for the customer. Ensure that relevant customer information is continuously communicated to other departments, and ensure that the customer receives documented updates in a timely manner. 10. Help customers understand how they can integrate Cybereason into their incident response procedures The Technical Account Manager acts as a primary contact and escalation point to assigned customers for all technical & security related customer issues. They create reports for both to internal Management and the customer on assigned customer action items. Business critical items must be managed to reduce the impact on the customer and progressed to a smooth and satisfactory resolution. Technical Account Managers are required to work closely within the Customer Success Team and with Sales, Product teams and Cybereason Senior Management to assist with customer renewal and to win new business opportunities. The candidate should be an experienced, competent account management professional with knowledge preferably in the Endpoint Protection & Anti-Virus arena. Technical Account Managers should be willing to work flexible hours on occasion and some overseas travel may be required. Occasional weekend work may also be required. Basic Qualifications • Bachelor's Degree in Computer Science, Information Systems Management, or other related fields • Experience in developing and implementing security operations and technology in large, complex enterprises in multiple industry verticals, across a wide range of technology platforms • Strong skills in technical & security capabilities like Identity and Access Management, Data Security, Infrastructure Security, and Incident response • Vast account management experience (Enterprise size customer experience is a plus) along with a customer focused background with a strong commitment to customer success & satisfaction. • Excellent verbal and written skills including report writing and presentation skills. • Experience with Endpoint Detection Systems, Anti-Virus systems, knowledge of SOC environments or in related roles 2 Preferred Qualifications • Master’s Degree in Computer Science, Information Systems Management, or other related fields Vast experience in developing and implementing security operations and technology in large, complex enterprises in multiple industry verticals, across a wide range of technology platforms Experience in helping develop and deliver cyber security and technology strategy across many different industry sectors Demonstration of innovative security, resilience to solve complex challenges Experience and proficiency in public speaking and can hold own in senior-level presentations and discussions • Experience defining security, strategies, and assisting with driving aligned outcomes • Experience in a CIRT/SOC environment • Practical experience with threat actor tactical, techniques and procedures (TTPs) • Experience with threat hunting • Certification: Security+, CISSP, CEH, Pen Testing, Incident Response Person Characteristics Excellent management, communication, presentation and leadership skills. Experience gained through own motivation and working in a fast paced, high growth work environment. Has the ability to communicate with all levels of customers and co-workers and has a positive and proactive attitude to problem management and resolution. This person must also be able to work cross-functionally and internationally Location: Multiple
Cybereason London, UK
Nov 06, 2019
Partner Marketing Manager Do you recognize the impact that strategic Partnerships can have on marketing funnels? Would you put building a shared GTM plan with Partners on the first page of your growth playbook? At Cybereason, Partnerships are already a huge focus and we are doubling down on our efforts in 2019. We need hard working, multi-tasking, detail-oriented marketers to build shared marketing plans with Partners and drive remarkable results across their business and ours.  Focus areas include: Create, promote and manage regional and global campaigns designed to run with our strategic partners. Build and maintain relationships with marketing contacts at Cybereason Partners and drive regular in-region activities Design and build demand generation  programs to help partners grow their Cybereason business. Manage funding and reporting from beginning to end. Be an extension of the Cybereason channel sales team and provide support in all marketing areas, such as, events, digital, branding. Devise Partner engagement metrics that translate to revenue metrics for Cybereason sales reps Understand the impact and ROI of online and offline events and be able to create and execute on quarterly plans with Partners Requirements: Proven track record of demand generation and Partner programs in a fast-paced, high growth IT environment Experience with marketing and sales platforms including Salesforce or Hubspot Strong communication and interpersonal skills, including excellent writing skills Analytical and data-driven Creative, curious, fun, team player Comfortable with ambiguity and not afraid to ask questions Fluent in German or French
Cybereason Tel Aviv-Yafo, Israel
Nov 06, 2019
We are looking for a Security Operations Analyst to join our Security Operations team. You will be working side-by-side with our Security Research team and help drive our security value, and research.  Responsibilities: Working shoulder-to-shoulder with top-tier global security professionals to develop, enhance, and maintain complex detection & protection mechanisms. Researching and analyzing data from both our platform and outside sources to find new ways to expand our security value. Continuously testing our product’s capabilities against emerging threats and new attack-techniques. Distilling advanced attack-techniques and malwares to further develop our future defense mechanisms. Requirements: Team player, capable of driving multi-department interactions. Must: 2-3 years hands-on cyber-security experience (pentest / SOC analyst / security assessments / threat hunt / malware analyst). Must: Scripting language skills. Must: Understanding of basic Operating System concepts. Advantage: Malware analysis and triage experience, including injection techniques and advanced fileless attacks. Passion for data-driven research. Experience in data analysis - strong advantage. #LI-MW1
Cybereason Tel Aviv-Yafo, Israel
Nov 06, 2019
We are looking for an experienced Software Engineer to join our Detection team. The team is responsible for adding security infrastructure and value to our EDR product on which we build our disruptive solution for alerting, investigating and stopping advanced cyber-threats.  In this position you will: Become a valued member of an autonomous, cross-functional agile team  Design, develop and deploy Java services with a focus on high availability, low latency, and scalability Take part in building cybersecurity solutions, tools and mitigations to modern threats and attacks, working closely with security researchers  Work with experienced and highly talented engineers in a CI/CD environment with cutting edge technologies. Take full responsibility and ownership from conception, development, quality to post-deployment Work in an environment that supports your individual growth   Requirements: Team player , accountable, dedicated and passionate  B.Sc. Computer Science/Engineering or equivalent knowledge  At least 4 years of experience coding in Java (must) Experience in designing and building  distributed  and  scalable  systems (must) Deep understanding of system design, data structures, and algorithms Experience with using queues and messaging systems (PubSub ,SQS, RabbitMQ, Kafka etc.) Experience in relational databases (MySQL, Postgres etc.) and NoSQL databases (Mongo, AeroSpike etc.)  Experience in building deployment pipelines using Jenkins and kubernetes (Advantage) Previous security background (Advantage)    #LI-MW1  
Cybereason London, UK
Nov 06, 2019
About Us Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold #UBU.   Job Summary Reporting to the Manager of Talent Management, the EMEA Talent Management Coordinator will join our already incredible global Talent team to provide support in a variety of areas, including, but not limited to: benefits administration, onboarding, employee engagement and culture initiatives - just to name a few.  This is an exciting opportunity to be our first Talent hire in EMEA - you will have a chance to have a huge impact by helping to build our processes from the ground up! We are seeking a detail oriented, driven individual to be the glue in our fast-paced, ever evolving environment. Responsibilities and Duties Be the first point of contact for all HR-related inquiries from EMEA employees Perform employee transactions such as benefits administration, employee data changes, transfers, terminations, etc. in a timely manner Onboard new hires and guide them through the onboarding process to ensure a smooth onboarding experience Initiate background checks Work closely with IT ensuring new hire computers are ordered and ready for employees’ first day Utilize HRIS (UltiPro) to accurately record all employee transactions and personal information Work with office operations to ensure desks and swag are ordered and ready for employee’s first day Add/remove employees to all necessary portals and keep them up to date as employee information changes Assist in HR-related audits and create ad-hoc reports Escalate issues, problems or more complex inquiries to the Manager of Talent Management Provide employees with accurate and consistent HR information Assist with EE engagement initiatives/logistics and recruitment operations Provide assistance to the Talent team on a variety of special projects   Qualifications Minimum of two-years of experience providing administrative support for a Human Resources or Talent team, preferably in a startup software or technology company Familiarity with benefits management & employment law in Europe (experience with Africa/Middle East would be an added bonus!) Proven ability to multitask and prioritize workload under the pressure of deadlines and in a fast pace environment Excellent customer service and interpersonal skills; ability to communicate with a variety of individuals and groups at all different levels Exceptional attention to detail and accuracy  Excellent computer skills with experience using Talent technologies such as UltiPro (HRIS) and Greenhouse (ATS) a huge plus! Organized, efficient, and proactive with a keen sense of urgency Ability to recognize and appropriately handle highly sensitive and confidential information Able to work both independently and as a part of a team with enthusiasm, initiative and creativity Bachelor’s Degree and/or related work experience preferred
Cybereason Tel Aviv-Yafo, Israel
Nov 06, 2019
We are looking for an experienced Software Engineer with Windows Internals background to join our Detection team. The team is responsible for adding security infrastructure and value to our endpoint protection products.  In this position you will: Use your experience to research, design and implement security features and mitigations to cyber security threats. Build high-performance data collection and detection mechanisms that require low-level programming and kernel integration. Optimize for extreme performance constraints of time, memory and storage. Collaborate with teams across the organization.   Requirements: Mastery of C/C++ (at least 4 years of experience) Wide experience with Windows Internals or kernel development Experience in Software Design and Object Oriented programming. Experience with complex SW multi-threaded environments. Capable to independently take a feature through the entire development cycle while cooperating with the different teams.     #LI-MW1