Coinbase

  • San Francisco, CA
Coinbase Portland, OR
Nov 13, 2019
Location: Portland, OR Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. As a Customer Support Analyst who specializes in banking operations, you’ll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. At Coinbase we have a high hiring bar and we’re determined to create a productive, progressive, inclusive place to work. If you’re looking to work for a mission driven, employee first organization, please apply today. What you’ll be doing (ie. job duties): Act a Subject Matter Expert (SME) for one or more fiat payment rails, including owning workflows, documentation, and preparation for new rail integrations. Ensure daily customer payments are processed in a timely and compliant manner. Conduct research for escalated payment issues and directly resolve customer issues as needed. Collaboration with internal teams as needed for regulatory and banking requests. Act as primary operations contact for banking partners to triage issues related to our current fiat rail integrations and/or customer payments. Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. Proactively drive impactful changes across workflows, policies and tools by working with internal support teams and vendor partners. Set a high bar for support analysts within the organization by setting an example through performance and work ethic. What we look for in you (ie. job requirements): Experience with payment processing and money movement across multiple payment rails. Motivated by Coinbase’s mission and creating a seamless support experience for our global customer base. 2-4 years experience in payment operations or data analytics. 1-2 years experience liaising with banking/financial institutions. Fantastic communication skills in order to operate globally across multiple departments and stakeholders. Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization. Nice to haves: Experience with compliance, fraud, account access, trust and safety, or other relevant operational domains. Familiarity with SQL or other technical tools. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud. Experience working with and partnering with external outsource business partners.  Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase Dublin, Ireland
Nov 13, 2019
Location: Dublin, Ireland Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. As a Quality Analyst & Trainer  for Operations, you’ll join a high functioning team of passionate customer support  professionals who know their performance is critical to Coinbase achieving its mission . You’ll help develop process excellence and provide meaningful insights to the business through QA and process analysis. What you’ll be doing: Responsible for driving accuracy for Coinbase Support by performing quality audits and data analysis for an internal project. Help build a strong, growth-oriented  team through training and coaching our global Support team on workflows & procedures  Deep dive into our operational procedures to identify opportunities, themes, and knowledge gaps to upskill team performance  Perform meta-quality audits for internal / external teams to review quality calibration, defect trends, and quality disputes Utilize an in-depth understanding of metrics and workflows in order to analyze and report on quality trends and error analysis Collaborate with vendor partners and internal support teams to identify and implement workflow gaps and areas for process improvement opportunities Maintain knowledge management material, training content and change management for their Support domain.  Proactively identify and communicate QA & training insights, suggestions and feedback to better improve our QA program Occasionally travel to onshore and offshore locations to train new analysts and vendor agents. What we look for in you: Motivated by Coinbase’s mission and creating a seamless support experience for our global customer base. Minimum of 2 years of relevant experience, preferably in financial services, technology, quality & training, and/or customer support. Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization, including working across time zones. Excellent critical thinking, problem solving, and organizational skills.  Travel requirements up to 10% to Coinbase offices and vendor locations.  Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws. Privacy Notice and Consent for New Applicants The General Data Protection Regulation (GDPR) regulates the way that we manage the data of job applicants. During this early phase of the application process, Coinbase Ireland Limited (Coinbase) will be gathering and processing personal information (your data) in order to assess your suitability for the role in which you have applied. If you are unsuccessful during any point of this process then we are legally required to keep your data on file, for a period of time. We will keep your data in order to comply with employment law obligations only and for no longer than obligated to do so. Under GDPR, we need your consent to process your application. With this form, we are providing you with notice on how your data will be processed as part of the application procedure. By signing this form, you are agreeing to our use and processing of your data as required. Data controller details Coinbase is a data controller, meaning that it determines the processes to be used when using your personal data. Our contact details are as follows: Coinbase Ireland Limited 70 Sir John Rogerson's Quay, Grand Canal Dock, Dublin 2 Ireland Email - dpo@coinbase.com Data protection tenets In relation to your personal data, we will: process it fairly, lawfully and in a clear, transparent way; collect your data only for reasons that we have stated in this document; only use it in the way that we have told you about; ensure it is correct and up to date; keep your data for only as long as we need it; and process it in a way that ensures it will not be used for anything that you are not aware of or have consented to (as appropriate), lost or destroyed. Types of data we process We hold many types of data about you, including: your personal details including your name, address, date of birth, email address, phone numbers; biological sex; interview transcript/notes; and information contained within your CV including references, education history and employment history. How we collect your data From the start of this process we will begin to gather information about you. This includes the information you would normally include in a CV or a recruitment cover letter, or notes made by our Talent recruiting team during a recruitment interview. In some cases, we will collect data about you from third party employment agencies, this information will only be passed to us from the employment agency upon your consent. Personal data is kept in personnel files or within Coinbase HR third party business systems and IT systems. The access to these systems is limited to those job roles where it is essential to access your records. Why we process your data The law on data protection allows us to process your data for certain reasons only, the reasons relevant to you during this process are: in order to carry out legally required duties; in order for us to carry out our legitimate business interests; and to protect your interests. All processing carried out by us falls into one of the permitted reasons. Generally, we will rely on the first two reasons set out above to process your data. We need to collect your personal data to assess your suitability for the advertised role. We also need to collect your data to ensure we are complying with legal requirements such as: making reasonable adjustments for disabled employees; and tracking our fair employment process. Special categories of data Special categories of data may include: health; sexual orientation; race; ethnic origin; and religion. We must process special categories of data in accordance with more stringent guidelines. Most commonly, we will process special categories of data when the following applies: you have given explicit consent to the processing; we must process the data in order to carry out our legal obligations; and you have already made the data public. We will use your special category data: for the purposes of equal opportunities monitoring (as is our legal obligation); and to determine reasonable adjustments (as is our legal obligation). We do not need your consent if we use special categories of personal data in order to carry out our legal obligations or exercise specific rights under employment law. However, we will ask for your consent to gather the information in the first place. You will have full control over your decision to give or withhold consent and there will be no consequences where consent is withheld, in the context of special data. Consent, once given, may be withdrawn at any time. There will be no consequences where consent is withdrawn. Protecting your data We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented GDPR compliant processes to guard against such. Where we share your data with third parties, we provide written instructions to them to ensure that your data is held securely and in line with GDPR requirements. Third parties must implement appropriate technical and organizational measures to ensure the security of your data. How long we keep your data for In line with data protection tenets, we only keep your data for as long as we need it. If unsuccessful during the application process we will keep your personal details, interview notes and your CV details, is kept for 12 months or as long as is necessary to comply with applicable immigration law (whichever is shorter). Successful applicants will be provided with an employee privacy notice as part of the on-boarding process.   Providing Consent Coinbase is committed to complying with the GDPR. You are entirely in control of your decision to give consent to our use of your data as requested in this form. You do not need to give consent. However, in order for Coinbase to assess your credentials you will need to supply consent in order for us to process your application. Withdrawing Consent You have the absolute unrestricted right to withdraw your consent at any time. We will stop processing the data for which you have withdrawn your consent. Please note however, we must keep some personal data in order to comply with employment regulation. Change in Purpose If the purpose of using the data for changes, we will seek new consent, setting out the new purpose. You can decline to give your consent, with no repercussions. Consent can again be withdrawn at any time once given. Making a Complaint The supervisory authority in Ireland for data protection matters is the Data Protection Commission (“DPC”). If you think your data protection rights have been breached in any way by us, you are able to make a complaint to the DPC. You may lodge a complaint by emailing info@dataprotection.ie or writing to the following address:  Data Protection Commission, Canal House, Station Road, Portarlington, R32 AP23 Co. Laois. You can visit the website of the Data Protection Commission at www.dataprotection.ie for more details. Data Protection Officer Coinbase's Data Protection Officer is Paul Barks. Contact details are: dpo@coinbase.com
Coinbase New York, NY
Nov 13, 2019
Location: New York, NY in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. Coinbase stores more digital currency than any company in the world, making us a tier 1 target on the internet. Given breaches are the number one cause of death amongst digital currency companies, security is core to our mission and has been a key competitive differentiator for us as we scale. As a Security Engineer, you will be responsible for building the security controls leveraged by Coinbase. You will develop and foster partnerships with key business groups to ensure that we're delivering the right tools and services to the right people at the right time. What you’ll be doing: Build/deploy/maintain security-critical services. Partner with product teams on security-critical projects. Help grow and mature the Coinbase Security Engineering program and team. Developing measurable metrics to show growth in capabilities. Champion the Security team within the organization. What we look for in you: Significant experience as a software engineer. Solid foundation in security topics such as Cryptography, Authentication/Authorization, etc. Proficient in a modern high level language (Python, Ruby, Node, Go, etc.). Deep understanding of AWS services and architectures. Nice to haves: Experience working in a high security and/or highly regulated industry. Experience in securing large Rails, NodeJS, and Golang codebases. Experience in securing Digital Assets. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 13, 2019
Location: New York, NY in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. Coinbase stores more digital currency than any company in the world, making us a tier 1 target on the internet. Given breaches are the number one cause of death amongst digital currency companies, security is core to our mission and has been a key competitive differentiator for us as we scale. As a Security Engineer, you will be responsible for building the security controls leveraged by Coinbase. You will develop and foster partnerships with key business groups to ensure that we're delivering the right tools and services to the right people at the right time. What you’ll be doing: Build/deploy/maintain security-critical services. Partner with product teams on security-critical projects. Help grow and mature the Coinbase Security Engineering program and team. Developing measurable metrics to show growth in capabilities. Champion the Security team within the organization. What we look for in you: Significant experience as a software engineer. Solid foundation in security topics such as Cryptography, Authentication/Authorization, etc. Proficient in a modern high level language (Python, Ruby, Node, Go, etc.). Deep understanding of AWS services and architectures. Nice to haves: Experience working in a high security and/or highly regulated industry. Experience in securing large Rails, NodeJS, and Golang codebases. Experience in securing Digital Assets. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 13, 2019
Location: San Francisco, CA Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. Our Asset Listing Team helps assess prospective assets that may be integrated into the Coinbase platform for trading and custody. The team works with our various business units and senior leadership analyzing assets across a range of business, legal, and technical dimensions and is critical to driving growth. As a member of this team, you will have the opportunity to research some of the most innovative and impactful projects in crypto.  What you’ll be doing (ie. job duties): Investigate prospective cryptocurrencies based on primary research (whitepapers, codebase, Github) and external discussions Monitor the progression of projects to pre-launch phase to currently live (i.e., forks, network upgrades, consensus changes) Evaluate and model the token economics of different projects Conduct diligence on technical aspects of crypto projects, including directly liaising with asset issuers Write internal reports that synthesize your learnings Explain the value proposition of cryptocurrencies or related technologies to key stakeholders  Work cross-functionally to educate the legal, compliance, security, engineering and finance teams on all elements of the project What we look for in you (ie. job requirements): Demonstrable interest and knowledge of key blockchain and consensus protocols, including advantages, disadvantages, and tradeoffs of various technical and crypto-economic system designs Ability to conduct both deep and broad research on different cryptocurrencies Strong verbal and written communication skills: great listener with the ability to concisely synthesize complex issues. Ability to translate digital asset information effectively across the organization to compliance, legal, engineering, and executives Demonstrated excellence in making informed judgements, and setting priorities in ambiguous situations Ability to collaborate with teammates, navigate relationships in both crypto and the broader technology ecosystem, and ensure that entrepreneurs have an excellent experience engaging with Coinbase Computer Science degree or experience in software engineering preferred 2-4 years of total experience, 2+ years in crypto Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 13, 2019
Location: San Francisco Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. The Custody team builds and maintains the most secure crypto storage service in the world - storing billions of dollars worth of crypto assets for some of the biggest names in both crypto and finance. We must design products that put security first while enabling our clients to manage their holdings simply and intuitively. As a Lead Designer for Coinbase Custody you will be responsible for designing the core Custody platform. You’ll help design our flagship custody interface, portfolio management tools, and mobile experiences. You’ll also work closely with our product, security, and risk teams to design safety and security into every aspect of the experience without compromising ease of use. Lastly you’ll help design interfaces for cutting edge crypto-only features like staking and on-chain governance. You will lead a small team of designers through every phase of design, but also be expected to roll your sleeves up and directly contribute as a Senior IC. A little about our team: We take continuous learning to heart - every day in our world brings new ideas and opportunities. We take personal ownership of our mission and believe we will deliver on it. We value positive energy, and clear communication and are committed to building an inclusive environment for people from every background. What you’ll be doing: Lead a small team of product designers. Proactively identify blockers, opportunities and improvements to the team’s product area. Be involved in all decision-making at all project phases for your product area (including planning, strategic, tactical, QA, analysis, decision, shipping and retro). Run collaborative Design Sprints to explore future product direction. Build 1:1 relationships with your team and XFN partners. Direct the allocation of resources for the team in the current and following quarter. Help others grow, including mentoring other designers. Implement Design working processes for your team. Contribute both as a Lead and as an IC. Organize and document multiple projects and the team’s working in writing. What we look for in you: 2+ years of professional experience leading a team of designers. Excellent mentorship skills, management experience is a plus. Experience setting creative direction for consumer-facing products for web and mobile. Excellence in UX thinking, visual design, and written communication. Experience working in a collaborative environment with other designers, engineers, user researchers, and product teams. Fluency in Figma and prototyping tools Experience delivering user research studies. You are low ego, collaborative, and open minded. You love transforming complexity into simplicity, and creating order from uncertainty. Nice to haves : Previous design experience in finance. Familiarity with crypto. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 13, 2019
Location: San Francisco, CA Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. As a senior software engineer in the Data organization, you will have a chance to work across the full spectrum of our data systems — from our data ingestion and transformation engines that empower users to build their own pipelines and dimensional models, through BI tooling automation that helps analysts deliver insights, to our machine learning platform that enables our machine learning team to iterate on, train at scale and productionize models at lightning speed. Responsibilities: Data Ingestion Platform: scalable, self-service tooling that allows non-engineers to manage batch and streaming ingestion pipelines and data transformations. Data Governance System: a comprehensive system that encompasses data quality, lineage, sensitive data discovery and categorization, role-based access controls, auditing, and a user-friendly catalogue. Frontend Analytics Service: large-scale clickstream ingestion pipeline and related stream processing. Feature Store: Batch and real-time data aggregation and serving layer that powers predictive models. Nostradamus: Training and scoring infrastructure that enable machine learning practitioners to take a model from an idea to production. Requirements Exhibit our core cultural values: add positive energy, communicate clearly, be curious, and be a builder. Experience building backend systems at scale with a focus on data processing/machine learning/analytics Experience building microservices Experience with Python and/or Java/Scala Preferred (not required)  Computer Science or related engineering degree Deep knowledge of Apache Airflow, Spark, Flink, Kafka/Kinesis, Snowflake, Hadoop, Hive What to send: A resume that describes scalable systems you've built Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 13, 2019
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain.  There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. As a software engineer for Android, you will build and maintain Wallet app for Android, that lets our users manage cryptographic identities, securely store digital assets, and interface with decentralized applications. You’ll work closely with our product and design teams to identify what our customers need, and work cross functionally with other engineering and non-engineering teams to ship new features to the Wallet app. If you’re passionate about cryptocurrency, the decentralized web, hard engineering problems, and building great user experiences, we should talk. A little about our team: We take continuous learning to heart - every day in our world brings new ideas and opportunities. We take personal ownership of our mission and truly believe we will deliver on it. We also value positive energy, and clear communication and are committed to building an inclusive environment for people from every background. What you'll be doing: Design improvements to our existing product by thinking from first principles and focusing on our customer’s needs. Turn design ideas into features that scale to millions of users by working closely with engineers on both mobile and backend teams. Collaborate with senior engineering leadership to chart a long term vision for maintaining and scaling the Wallet mobile app. Work with engineers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter. Add positive energy in every meeting, and make your coworkers feel included in every interaction. What we look for in you:  You have at least 2 years of experience in developing native mobile applications with Java, Kotlin, Rx, and working within a team environment. You’re familiar with mobile product and design lifecycles, and collaborating closely with designers and product managers. You have experience shipping mobile apps to a large user base. You write high quality code with unit and automated tests. You’re comfortable with identifying and fixing performance bottlenecks. You’re passionate about building an open financial system that brings the world together. NIce to haves: You have worked on mobile products with a focus on finance, security, or user experience. You have experience in building apps that interact with blockchain technologies such as Bitcoin or Ethereum. You also know how to, or want to, develop on iOS (Swift), Golang and TypeScript. You have experience in basic cryptography. You are familiar with terms like UTXO, gas limit, Web3, BIP39, and ERC20. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 13, 2019
Location: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. We are building a world-class legal team to support Coinbase and its affiliates as we continue to grow the company domestically and internationally. We are looking for a highly motivated, entrepreneurial, and experienced technology product counsel to serve as Associate General Counsel, leading Coinbase’s consumer product counseling team. This position is based in our San Francisco, California office and will report to our Head of Product for Legal . You will serve as the primary legal advocate for the Coinbase Consumer team. Embedded with this team, you will collaborate closely with business executives, cross-departmental team members, and legal department colleagues, taking a leadership role in advising our consumer business on all aspects of product development. What you’ll be doing (ie. job duties): Build, run, and manage a best-in-class consumer technology product counseling team. Ensure product compliance with applicable U.S. and international laws and regulations. Integrate yourself into the day-to-day operations of the Coinbase Consumer team, providing legal, business and strategic advice. Develop scaled strategies for addressing risk in business-centric ways and build processes that allow the business flexibility and freedom to move quickly. Be a business partner, not just an attorney. Provide full product life-cycle counseling. Look around corners and creatively solve problems for the business as they plan, build, and execute on their product roadmap. Work cross-departmentally, including: compliance, communications, finance, tax, data, analytics, corporate development, and members of Coinbase executive leadership. Respond promptly to a wide range of legal requests and coordinate closely with legal department colleagues to ensure delivery of smart, practical advice.  Train the Consumer team on a variety of legal and compliance issues. Scale your team and the advice you provide, so that you can do more with less and grow efficiently with the business. What we look for in you (ie. job requirements): J. D. degree with 10+ years of legal experience, including in a comprehensive product counseling role, preferably at a large consumer internet business. Management experience. Experience working with and leading cross-functional teams. Experience advising clients on risk mitigation across technology product platforms. Experience working with and presenting to C-suite and VP-level leadership. Familiarity with consumer financial services laws applicable to Coinbase Consumer, including consumer protection regimes administered by state banking departments, the Consumer Financial Protection Bureau, the Federal Trade Commission, international equivalents and more general consumer protection concepts/laws including privacy, UDAAP, TCPA/CAN-SPAM and the Communications Decency Act.  Comfortable challenging the status quo and preconceived notions of what is possible. Solid interest in digital currency and blockchain technology. Excellent judgement, analytical rigor, clear communication, and business pragmatism. Comfort and experience with technology solutions that help you scale your team and practice. Get to “yes” approach in working with the business. Risk-adjusted thinking. Sound and practical business judgement. Intellectual curiosity and flexibility. Team-oriented and collaborative. High EQ. Wisdom. Authentic. Sense of humor. Active and in good standing in one State Bar in the United States. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 13, 2019
Location:  Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. The crypto team helps Coinbase securely store, trade and interact with billion dollars of assets. We are at the forefront of crypto, operating blockchains at scale, designing new products and solving hard engineering problems to make the latest crypto technologies accessible to people around the world. We take on challenging problems in user experience, cryptography, security and blockchain technology. On the Crypto Team, you’ll be tasked with learning about new blockchains and technologies, and figuring out ways to turn them into products for our users. You’ll work with leadership to turn ideas into reliable products and infrastructure for Coinbase, Pro, Custody and the Wallet. You’ll work closely with engineers solving novel, never-seen-before problems in crypto.  A little about our team: we take continuous learning to heart. We often dive into computational, financial and economic theory to better understand the engineering problems we face. We also value positive energy, and clear communication and are committed to building an inclusive environment for people from every background. What you’ll be doing (ie. job duties): Work closely with engineers, designers and leadership to design & deliver crypto products that advance the Coinbase mission. Research and stay ahead of new and upcoming technology in the crypto space, and build relationships with key community members. Drive adoption of crypto-first product features, working closely with partners on product teams. Work with engineers and senior leadership to turn our vision into a strategy and roadmap every quarter. Hiring, developing and mentoring junior product managers on your team. Add positive energy in every meeting, and make your coworkers feel included in every interaction. What we look for in you (ie. job requirements): You have at least 5 years of experience in product management, working with engineering teams. You’re familiar with the crypto ecosystem and popular currencies like Bitcoin or Ethereum. You have a background in engineering or research or know how to code. You’re passionate about building an open financial system that brings the world together. You’re an excellent communicator, comfortable talking to individual contributors and executive leadership. Nice to haves: Experience with designing API’s or working with infrastructure teams.  Experience managing other product managers. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 13, 2019
Location: San Francisco, CA Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. We’re looking for a Senior Business Development Manager to lead strategic deals and partnerships in support of the company’s key objectives. Reporting into the Head of Business Development, you will help chart the continued growth for Coinbase: innovative ways to grow our customer base, enable new services, increase retention and differentiate Coinbase from competitors. The ideal candidate will be an experienced, results-oriented partnerships professional, who is passionate about cryptocurrency and wants to build successful relationships.  What you’ll be doing: Collaborate with the product  teams to identify high potential  partnership opportunities and the strategy to pursue them . Gather input and coordinate with internal stakeholders to help set business  goals and to ensure alignment on deal points . Own all elements of the partnership life cycle:  scoping of opportunities, framing of value, negotiation of term sheets and contracts, implementation and optimization. Inform product roadmap based on partnership opportunities. Maintain healthy and productive relationships with partners, resolving business, policy and technical issues. What we look for in you:  5-7 years relevant experience in business development . Creativity, resourcefulness and persistence to drive deals forward in fast-moving, complex  environment. Great commercial and strategic instincts - the ability to exercise good judgment in assessing opportunities, deal framing and negotiation of terms. The ability to set priorities in ambiguous situations. Knowledge of the financial services industry and a passion for technology. Outstanding communication and interpersonal skills. Intellectual curiosity and a good sense of humor. Nice to haves: Demonstrated interest for digital assets. MBA and/or experience in management consulting with top firm. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 12, 2019
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. Coinbase is looking for a motivated Security Readiness Manager to oversee the company's global business continuity management and disaster recovery program and drive remediation across teams. Reporting into the Director of Security GRC, this position will be responsible for organizing and maintaining the global business continuity and disaster recovery program to ensure our teams, products, and technology platform can maintain the trust of our customers by staying resilient in response to a business impacting event. We're looking for somebody who is passionate about business resilience, a natural project manager, and is knowledgeable and driven to implement a robust program at a rapidly growing company. This person will have a passion for technology, experience with complex systems, and can demonstrate solid experience in business continuity and disaster recovery. What you’ll be doing (ie. job duties): Responsible for all aspects of the program from creating and maintaining business impact analyses to risk assessments, planning, and coordinating drills Develop a BCM framework to assist the business in identifying risks Identify critical systems and operations that are crucial to the continued business operations in the event of a disaster Work cross functionally with leadership, Security, IT, Infrastructure, and Engineering teams to coordinate and lead Disaster Recovery exercises, identify and prioritize remediation, and track completion Implement and maintain disaster recovery plans and metrics to ensure the security and integrity of company technology and data, and identify program improvements  Own process-based remediation items identified in exercises, collaborating with partner teams to design new processes and policies that close gaps Maintain compliance with all standards, regulations, and requirements Acquire and maintain current knowledge of international laws and country-specific nuances that can impact program implementation  Conduct training with business units to test operational resilience of programs Act as the primary contact with all business continuity program audits and client reviews Create reports as needed for different levels of leadership, covering all aspects of BCP and DR What we look for in you (ie. job requirements): Proven leadership with 5-7 years of business continuity, disaster recovery, or related risk assessment and remediation at a technology or fintech company Strong technical aptitude with project management skills, capable of learning emerging products and creating plans to support the business Experience with AWS-built environments, SaaS provider architecture, and cloud based disaster recovery methodology  Solid communicator and writer; experience with drafting project plans across multiple stakeholders, holding teams accountable to their deliverables, and producing final reports Finely tuned ability to risk rank multiple high priority items and advocate effectively for technical teams Experience in defining, implementing and enforcing risk-based standards, processes and procedures for responding to disruptions in business or IT operations Strong ability to work in a fast paced environment while still meeting deliverables Nice to Haves: Business Continuity Certification (CBCP, MBCP, BCCE, etc.) Knowledgeable and experienced in crisis management best practices Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase Portland, OR
Nov 12, 2019
Location: Portland, OR Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. As a Support Analyst, Client Services, you’ll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission . At Coinbase we have a high hiring bar and we’re determined to create a productive, progressive, inclusive place to work.   What you'll be doing: Responsible for providing support for Coinbase’s  Institutional products (including Prime and Custody) and serving as a domain expert across multiple channels. Participate in an on-call rotation and serve as an escalation point for high priority requests or complex investigations. Provide white glove support to our highest priority global clients through phone, email and video calls in an articulate and empathetic manner. Operationalize and standardize new and existing policies, processes and procedures related to the Client Services’ scope. Maintain a thorough understanding of metrics and the business to make informed, data-driven decisions. Proactively drive impactful changes across workflows and tools by working with the sales, engineering, and product teams. Continuously add value through effective project management, ruthless prioritization and efficient execution. Set a high bar for support analysts within the organization by setting an example through performance and work ethic. Facilitate pre and post onboarded client demo calls highlighting key product features and answering technical cryptocurrency related questions. Act as a liaison between the client and other internal teams including Advocacy, Engineering and Product when surfacing bugs, incidents and product feedback. What we look for in you:  Motivated by Coinbase’s mission and creating a seamless support experience for our global customer base. Understanding of cryptocurrency, global financial markets, and/or trading platforms. Must work within defined shift hours and participate in an on-call rotation, as required by the business. Minimum of 4 years of relevant experience in financial services, technology and/or customer support. Experience with  high priority clients, compliance, product support, payments, fraud, or other relevant operational domains. Experience with different channels of support, including voice, e-mail and/or chat. Fantastic communication skills in order to operate across multiple departments, stakeholders, and Institutional clients. Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. Travel requirements up to 20% to Coinbase offices and client locations (depending on business need). Must be able to read, write and speak in English. Nice to haves: Advanced degree in business, finance or CX. Experience in API Support. Proficiency in one or more of the following languages: French,  German, Japanese, Mandarin or another language. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 12, 2019
Location:  San Francisco, CA Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. As a software engineer for Android, you will build and maintain Wallet app for Android, that lets our users manage cryptographic identities, securely store digital assets, and interface with decentralized applications. You’ll work closely with our product and design teams to identify what our customers need, and work cross functionally with other engineering and non-engineering teams to ship new features to the Wallet app. If you’re passionate about cryptocurrency, the decentralized web, hard engineering problems, and building great user experiences, we should talk. A little about our team: We take continuous learning to heart - every day in our world brings new ideas and opportunities. We take personal ownership of our mission and truly believe we will deliver on it. We also value positive energy, and clear communication and are committed to building an inclusive environment for people from every background. What you'll be doing: Design improvements to our existing product by thinking from first principles and focusing on our customer’s needs. Turn design ideas into features that scale to millions of users by working closely with engineers on both mobile and backend teams. Collaborate with senior engineering leaders to chart a long term vision for maintaining and scaling the Wallet mobile app. Work with engineers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter. Add positive energy in every meeting, and make your coworkers feel included in every interaction. What we look for in you:  You have at least 5 years of experience in developing native mobile applications with Java, Kotlin, Rx, and working within a team environment. You’re familiar with mobile product and design lifecycles, and collaborating closely with designers and product managers. You have experience shipping mobile apps to a large user base. You write high quality code with unit and automated tests. You’re comfortable with identifying and fixing performance bottlenecks. You’re passionate about building an open financial system that brings the world together. NIce to haves: You have worked on mobile products with a focus on finance, security, or user experience. You have experience in building apps that interact with blockchain technologies such as Bitcoin or Ethereum. You also know how to, or want to, develop on iOS (Swift), Golang and TypeScript. You have experience in basic cryptography. You are familiar with terms like UTXO, gas limit, Web3, BIP39, and ERC20. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase Portland, OR
Nov 10, 2019
Location: Portland, O Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. We are building a world-class legal team to support Coinbase and its affiliates as we continue to expand the company internationally. Our customers are the most important part of our operations. What you’ll be doing (ie. job duties): The Customer Disputes Counsel is based in our Portland, Oregon, office and will report to the Managing Associate General Counsel, Litigation and Government Investigations. Working closely with legal team colleagues, senior customer support, and compliance staff throughout the company, you will be responsible for advising on customer disputes resolution, assuring timely and fair dispositions, with the overall goal of creating a positive customer experience. Specifically, your duties will include: Ensuring day-to-day compliance with customer support related laws and regulations. Keeping the Customer Complaint Resolution Policies for all the Coinbase affiliates up-to-date and consistent, where feasible. Advising customer support agents on complex or unique customer complaints. Evaluating and helping resolve customer issues in payment risk and banking operations. Reviewing, revising as needed, and approving consumer disclosures, and other complaint-related customer communications. Participating in resolution of customer incidents, minimizing legal and regulatory risk. Coordinating internal stakeholders - legal, regulatory affairs, customer support - to obtain fair and timely resolution of customer disputes. Overseeing factual investigations of customer complaints in support of customer litigation and arbitration. What we look for in you (ie. job requirements): Creative leader committed to continuous learning and building a successful working relationship with business colleagues. At least five years of direct experience advising customer operations at a financial services firm is required, including familiarity with applicable financial service regulations such as the Electronic Fund Transfer Act and state money transmitter laws. Nice to have: familiarity with global privacy law, collection law, and cryptocurrency regulatory regimes. Highly skilled writer and editor; significant experience drafting and reviewing customer-facing communications. Significant experience in all types of Alternative Dispute Resolution, expert in direct customer negotiations that maintain positive customer experience.  Seasoned judgement, analytical rigor, and enthusiastic collaboration with legal and business colleagues is critical. Successful experience advising clients in a fast-paced and dynamic environment. Juris Doctorate; member of a state bar association and able to register as in-house counsel in Oregon.  Nice to haves: Experience scaling a customer support org globally. Customer Privacy compliance and implementation. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 09, 2019
Location: San Francisco Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. We’re seeking a Design Manager, Brand to join the growing Brand Marketing team at Coinbase. You’ll be both an IC and a lead, managing other designers while designing for critical marketing projects. Your focus will be both on building a brand that speaks to our customers and current/future employees. You are able to translate marketing strategies into exceptional and impactful design that clearly communicates our core messages. As a Design Manager, you’ll be responsible for developing and growing our marketing design team - working closely with each designer on career development and personal growth. You’ll also  guide designers towards the best possible design and brand outcomes while staying cognizant of our business needs. You’ll lead by example as you facilitate cross-functional projects and identify opportunities for the brand design team to operate more strategically and effectively at Coinbase. You’ll work closely with the Director of Brand Marketing as you establish brand design excellence and a vision for the future of Coinbase brand.  What you’ll be doing: Customer First: Consistently create brand executions (social, events, campaigns etc.) and make judgements that focus on the customer. Deliver Results: You work smarter not harder, value completing tasks vs. talking about them and recognize roadblocks in advance - handling any conflict with maturity. Operations: Comfortable in developing and managing the design scope of project work and creating prioritization processes. Persuade: By using clear communication, conviction and authority, promote and protect brand work internally to champion influence.  Balance: You’ll be both an IC and a lead, excited to jump in and get your hands dirty designing and art directing  projects.  Championship team: Set team goals and a vision, holding team to a high quality bar. Manage and mentor a team with candor and kindness, empowering them to do their best work. What we look for in you:  8+ years of proven history building and designing work class brands. 1-2 years of experience building and managing design teams. Inspire a team strategically and creatively in building the future of the Coinbase brand. Nice to Haves: User of Coinbase products. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 09, 2019
Location: San Francisco Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. About Coinbase Consumer The Coinbase Consumer team plays a critical role in executing on the company vision, and is the origin of the company. We’re building the most secure, trusted  and easiest to use cryptocurrency investment product for individuals. We are the go-to starting point for millions of people getting started with crypto, as well as long-standing loyal customers with advanced knowledge of the space. We take on hard user experience problems to deliver delightful and easy to use products from very complex technical challenges. You'll help design our flagship products for the largest customer base in crypto, and define user experiences for entirely new features that the ecosystem has not seen before.  What you’ll be doing: Have a clear understanding of strategy and how projects will have impact Define solutions to well understood problems Lead or contribute to the design of projects to success with or without other ICs Proactively identify blockers, gaps, opportunities, improvements to the projects Establish yourself as the go-to expert on the projects Input in decision-making from tactical implementation onwards by suggesting direction (tactical, QA, analysis, decision, shipping, retro) Prepare and support development of future roadmap and planning for projects Represent and present the project work to Design org Build relationships based on trust and care with XFN team and Design Lead / Manager  Understand and communicate resource needs for project in current and following quarter Help others grow, including mentor junior designers Provide and solicit productive feedback clearly and timely Follow Design org processes, identify gaps and suggest improvements Follow XFN processes, identify gaps and suggest improvements Contribute to planning, project management and project organization Organize and document projects in writing What we look for in you: 3+ years of professional Product Design experience Experience designing consumer-facing experiences for web and mobile Excellence in UX thinking, visual design, and written communication Experience working in a collaborative environment with other designers, engineers, user researchers, and product teams Fluency in Figma and prototyping tools You are low ego, collaborative, and open minded You love transforming complex systems into simple designs Nice to haves: Interest in crypto or financial products You are a user of Coinbase products Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 09, 2019
Location: San Francisco, CA Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. About Coinbase Pro The Coinbase Pro team plays a critical role in executing on that vision. We’re building the most secure and trusted digital asset exchange for institutions and professional traders. We take on hard design problems around speed, usability, scalability, security and financial safety to help our customers invest in the rapidly growing digital asset space, and to protect their investments. This is where you come in. You'll help design our flagship trading interface, portfolio management features, and entirely new products that the ecosystem hasn't seen before. You'll also work with our security and risk engineering teams to design trust and safety features to protect user accounts, without compromising on the user experience. If you're excited by the problem space of designing and delivering engaging user experiences, building performant user interfaces, and building trustworthy financial systems, we should talk! What you’ll be doing (ie. job duties): Work in a small team to iteratively improve user experience. Take new features from ideation, to user testing, to production. Design web and mobile experiences that are simple and intuitive. Participate in regular design reviews where you’ll seek out specific feedback on your designs and incorporate relevant feedback. Execute on the product roadmap and help define product strategy. Daily collaboration  with Engineering, User Research, and Product. What we look for in you (ie. job requirements): 3+ years of professional Product Design experience. Experience designing consumer-facing experiences for web and mobile. Excellence in UX thinking, visual design, and written communication. Experience working in a collaborative environment with engineers, user researchers, and product teams. Fluency in Figma and prototyping tools. You are low ego, collaborative, and open minded. Nice to haves: Interest in trading, investing, or financial markets. User of Coinbase products. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 09, 2019
Location: San Francisco, CA Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. The Application Security team ensures our technology maintains the high bar that has earned us the trust of millions of users who are buying, selling and storing billions of dollars worth of digital assets in our products. We measure ourselves by the impact of the work we do, striving to efficiently lower technical risk at Coinbase. The nature of digital assets we custody causes our work to be focused entirely preventatively, and we fully embrace ‘shifting left.’ We’re looking for kindred souls who believe security is collaborative and prevention is the only scalable security solution. Our developer team moves quickly.   What you’ll be doing: Threat modeling is the primary tool in our arsenal, and the primary way we help product teams steer toward a secure platform and helps us prioritize our time based on risk impact. Architecture reviews help us steer projects in the right direction early, while security code reviews and penetration testing keep us in the loop until they ship. We look to automate common tasks and patterns so that we don’t have to churn through the same code twice. We have open sourced our Static Analysis orchestrator ( Salus ), and are always looking to make it better. Help develop the core services and libraries that power the platform and abstract away sensitive functions so that products can be built safely. Educating and training product teams on security topics and skills to extend AppSec’s reach by deputizing product teams to help themselves. What we look for in you: Our hiring process tests your competencies in our core technical skillset as described in the ‘what you’ll be doing’ section. Having a history exhibiting high quality execution in our core competencies will help your case. We expect each member of our team to embody our core principles: Collaborate and over communicate; Prioritize impact; Maintain a high personal standard; Share knowledge and experience; Drive a culture of ownership and responsibility. Our technical space spans many Protocols, Languages, and Frameworks. Proficiency in at least one of them is required. Current areas are: Blockchains, AWS (Serverless & otherwise), Docker, Ruby (Rails and otherwise), Golang, NodeJS, Android (Java/Kotlin), iOS (Swift, ObjC), Python. We have more minor use-cases for Java, C/C++, and Rust. As a generalist, we expect you to be capable of shifting between executing on reviews, writing standards, and writing code. Nice to haves: Experience working in a high security and/or highly regulated industry. We would love to have you take the essentials of what you’ve learned and apply them to the unique challenges Coinbase faces in Digital Assets. If you have extensive experience securing large Rails, NodeJS, and Golang codebases, we can immediately start applying what you’ve learned to the code we are asked to secure. Experience training others on how to secure those codebases is a plus. If you’re fluent in Digital Assets, you’ll have less to learn about the fundamentals of our business, but we do not immediately decline candidates who are not totally fluent. If you have open source application security tooling to your name, we’d love to take a look and understand what problem you are solving and how your solution works. We heavily encourage Open Source contributions! Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Nov 09, 2019
Location: San Francisco, CA  Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. Reporting to the Chief Legal Officer, this experienced Chief of Staff will play an important role in steering the CLO’s most critical initiatives with efficiency and speed while maintaining the operational and tactical rhythm of the business, owning process and strategic objectives are met in a timely fashion. In this role, you will be responsible for leading and project managing a diverse range of strategic projects and initiatives which are critical to the future growth of the Legal, Trust & Risk department. What you’ll be doing: Support and run strategic programs including data-gathering and reporting, developing a rapid hiring and onboarding program to meet our organization’s growth plans. Steer alignment around setting strategy, forming a plan with clear goals and asks, executing and monitoring progress. Work to utilize time strategically with Commercial Operations and cross-functional teams, helping to set the priorities and keep the team on target. Serve as the main Point-of-Contact for key initiatives and inbound requests from leads and members of other cross-functional teams. Identify issues across the organization and create initiatives to solve them. Guide leadership towards clear, efficient and accountable decision-making following these external interactions. Develop and execute executive-level communications and messaging to educate and influence stakeholders Deliver cost/benefit and risk analyses, identify dependencies and push prioritization discussions to ensure people leadership is making informed, aligned decisions and commitments Own the change management of large-scale initiatives and programs, ensuring the right audiences receive the right information at the right time Communicate priorities, activities, and results to the People Leadership team and larger organization, while ensuring deliverables are met. Have a solid pulse and feedback loop on organizational needs What we look for in you: The ideal candidate has both hands-on experience and leadership gravitas in the following areas: planning & process, product and/or financial planning, organizational structure and change, communications & strategy execution. 7+ years of experience in a combination of management consulting, operations, strategy, consulting or an equivalent field. This role requires past experience in managing resourcing/staffing, and having worked directly with the C-suite / senior level on a regular basis. Proven ability to track, prioritize, and steer multiple concurrent projects to success using data to track progress along the way. Excellent communicator in written and verbal form; ability to work well with executives, and able to manage and influence across multiple levels and multiple functions of an organization Entrepreneurial, with high tolerance for ambiguity and complexity, and efficient with limited resources. Proven experience designing and leading strategic planning at a hyper-growth company. Financial prowess and ability to create budgets, models, etc. Understands the heartbeat and anticipates the needs of the executive and the wider organization. Highest level of integrity and management of confidential information. Action oriented with excellent work ethic and initiative. Sound and practical business judgment. Intellectual curiosity and flexibility. Servant head. Team-oriented and collaborative. High EQ. Wisdom. Authenticity. Sense of humor Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.