Babylon Health

  • First Floor, 60 Sloane Ave, Chelsea, London SW3 3DD, UK
Babylon Health First Floor, 60 Sloane Ave, Chelsea, London SW3 3DD, UK
Nov 16, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… As part of a diverse marketing team, you’ll be working within the in-house creative studio, formed just under a year ago we are a fresh team with big ambitions and a real opportunity for the right person to help us shape the brand. Traditional healthcare can be a little dull but at Babylon we’re doing things a little differently and shaking up the healthcare industry. Forget what you know and help us create one of the most innovative, forward thinking health and wellbeing brands in the world. We are looking to hire a talented Video Editor to join our growing team in our London office. Working in a fast paced studio, collaborating closely with our creative leads you will be responsible for the creation and execution of engaging video content for multiple channels including, social, web, clinics and internal. The chosen candidate will have plenty of ideas, energy and enthusiasm and be able to work hard and swiftly on a diverse selection of branded and advertising content. You will be responsible for the shooting and production of patient testimonials, doctor interviews, how to videos, events and product launch assets. The ideal candidate should be process driven, highly organised and someone who can use initiative, be proactive and is self-motivated. An expert in storytelling and the creation of engaging content. You’ll be expected to have a good knowledge of trends in the video and social media industries and apply them to your work. We’re looking for someone who wants to build something great, is super motivated and a team player. Main Responsibilities: Manage and deliver projects, sometimes to tight deadlines whilst maintaining high quality design output.Ability to work independently and also as part of a team to conceptualise and deliver high quality motion design for various campaigns and multimedia projects.Maintain awareness of relevant industry technology and software releases to ensure approach, processes and techniques remain current and efficient.Design within Babylon brand guidelines.Ensure that all creative is produced in a customer focused manner. Skills and Experience Needed: Video editing ­including some animation, special effects and colour grading if necessary.Excellent audio skills, selecting tracks and editing.Processing, editing and repurposing video material from external sources such as agencies or stock video libraries.Great eye for detail and visual aesthetic.Expert knowledge of what makes great social video and branded content.Helping to create engaging and groundbreaking ideas in the branded content space.Great eye for detail and visual aesthetic.Ability to storyboard concepts quickly and clearly articulate ideas to line manager and other team members.Strong knowledge of Adobe CC: XD, Photoshop, Illustrator, Premiere Pro and InDesign.Great communication and creative/ concept development skills.Strong understanding of compressing and encoding video formats.Strong foundation of digital design and graphic design principles.Proven experience within a similar role and the ability to produce motion design from initial brief right up to completion.Demonstrable video editing ability with a strong portfolio.Creative mind and storytelling skillsKnowledge of industry standards across post-production, legalities around content gathering/ distributionHave experience working in an agency or in-house creative team, working on multiple projects at a time. Benefits Competitive salary package including share schemeFree Babylon for you and your familyOne of the nicest offices you’ll ever see, located in the heart of ChelseaFree healthy breakfast, and snacksOn site table tennis and videogame competitionsRegular social gatherings and an intimate, collaborative environmentA real entrepreneurial spirit and drive to make a tangible difference in the worldFree weekly yoga or football sessionsPension schemeBUPA health and life insurance
Babylon Health Vancouver, BC, Canada
Nov 16, 2019
Babylon has arrived. Our mission is simple: to put an accessible and affordable health service in the hands of every person on earth. We’re at the forefront of making two worlds converge – technology and healthcare. Imagine being able to access healthcare, at no cost, within minutes, from an app on your phone. Well, now you don’t have to imagine. Babylon , a digital healthcare and AI company based in the UK, has partnered with TELUS to bring Canadians “Babylon by TELUS Health” – a service that is covered by MSP and allows British Columbians to access a family doctor and allied health services using their smartphone. Residents can access primary care from a BC-licensed family physician 7 days a week by downloading the free app on iOS or Android . What does it mean to be Babylonian? We hire only the best. Physicians, nurses, creatives, strategists, and only the most passionate individuals keep the Babylon mission growing around the world. We won’t stop until everyone – everywhere – has access to healthcare. Right now, at least half the world’s population doesn't. We’re going to change that. Your Role: In this role, you’ll be part of a team working towards transforming the way British Columbians access primary care. You’ll help us combine the best of Canadian family medicine with the best global health technology; providing both face-to-face care for patients in a modern medical clinic, as well as comprehensive video-based care, accessible from the comfort of patients’ homes.  All at no charge to patients. You’ll have the opportunity to lead Canada in pioneering a digital-first shared-care model of primary care, starting in Vancouver BC. You’ll blend work-from-home, seeing patients across BC by video, with in-person care in our modern downtown Vancouver clinic. You’ll provide care both to patients with episodic needs as well as patients who we’ll see longitudinally as part of our multi-disciplinary practice.  What makes us different? We offer a salaried hourly rate.We offer extended health benefits, or a health spending account, to all of our doctors – your health matters to us, as much as our patients’.We’re an established global service, with operations across the UK and Rwanda.We combine artificial intelligence with telemedicine to help support our doctors and patients, and improve the efficiency of physician consultations.We provide a full training program and a supportive environment to help improve your video consultation skills, including ongoing appraisals and peer reviews.There’s hardly any paperwork – you have a Clinical Operations team to handle most of the administrative aspects of your consult.You can combine some work from home with some work in our modern clinic in downtown Vancouver. What do you need to apply? You need to be a registered Family Physician eligible to work in BC: Licensure with the College of Physicians and Surgeons of British Columbia (CPSBC)Certificant of the College of Family Physicians (CCFP)Membership of the Canadian Medical Protective Association (CMPA)Comfortable with mobile technology (video calling), or the ability and desire to learn!
Babylon Health Liverpool St, London EC2M, UK
Nov 15, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… What are we looking for? At babylon, our infrastructure is the foundation for all products across the company. We are looking for a delivery manager to be part of the team designing, managing, and maintaining our infrastructure. We are looking for someone to work with 1-2 cross-functional product development squads within the platform team at Babylon.  You will be responsible for facilitating collaboration across complex cross team projects where required. You will be able to use your servant leader skills to help teams and individuals collaborate and communicate in effective and sustainable ways. What will you be doing day to day? Guiding the team and organisation on how to use Agile/Scrum practices and values to delight customers.Guiding the team on how to get the most out of self-organisation.Guiding the team on self-organising to fill in the intentional gaps left in the Agile/Scrum frameworks.Assessing the maturity of the team and organisation and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation.Assisting the team to identify and remove impediments Continuing to build a trusting and safe environment where problems can be raised with an emphasis on problem-solving and improvement.Facilitating getting the work done without coercion, assigning, or dictating the work.Facilitating discussion, decision making, and conflict resolution.Assisting with internal and external communication, improving transparency, and radiating information.Supporting the Product Manager, especially on refining and maintaining the product backlog.Providing all support to the team using a servant leadership style whenever possible, and leading by example. Experience needed: At least 2 years experience as a scrum master within technical teamsExperience in coaching for high performance Extensive experience of applying Scrum/Kanban frameworksPassionate about Scrum, Kanban, Lean Thinking, XPAwareness and experience with successful Agile techniques: User Stories, Continuous Integration, Testing and Delivery, Pairing, Automated TestingExperience of Agile metrics, retrospective formats and tools for improvementComfortable with data and analyticsConfidence in communication and mentoring skillsExperience in a highly-regulated industry is a bonus
Babylon Health First Floor, 60 Sloane Ave, Chelsea, London SW3 3DD, UK
Nov 15, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… The Role According to the World Health Organisation, 60% of all deaths are due to chronic diseases and expected to cost the world economy $47 trillion by 2030.  The Health Management tribe is passionate about supporting members take the necessary steps in their lives to prevent or manage chronic conditions. We have two exciting areas we are working on, our new Monitor product which helps change members health habits and our new at home Blood Kits. What will you do? Lead and inspire delivery teams through servant leadershipMentor and promote Agile, Lean, and Continuous Development best practicesConstantly look to improve our processes and not settle for the status quoProvide transparency to the executive team on progress against a roadmapHire top talent and be their coach - inspiring them to excelEnsure PM fundamentals such as scope, scheduling, budgeting, resourcing, risks Be part of a dynamic, collaborative, transparent and non-hierarchical team environment  The ability to inspire teams to deliver.Experience in leading successful engineering teams.Familiarity with building cross platform mobile apps.Strong engineering backgroundA comprehensive enterprise-wide view and understanding of business processes and drivers through working experience in large – medium size business corporationsSolid analytical skills, and the ability to clearly communicate requirements at different levelsThe ability to clearly identify, articulate and prioritise the strategic and tactical value of the roadmapA willingness to do what it takes to get the job done. So whether that means going back to the drawing board with a problem or simply taking on different roles and responsibilities for a time, you thrive at adapting to changing environments.A servant leadership style with the ability to keep the customer and teams’ needs ahead of your ownExperience in mentoring and executing Agile, Lean, and Continuous Delivery best practicesEvidence of managing organizational politics and multiple work streamsDemonstrated ability to keep the long-term solution in focus and plan for riskExperience rescuing projects and turning them around, both small and large scale7+ years of experience as a Program/Project Manager with experience as with scale, global products, highly regulated environments and/or healthcare. Benefits Free Babylon for you and your familyCentral London offices (Liverpool Street) with the option to work remotely 2/3 times per week. Free healthy breakfast, and snacksOn site table tennis and videogame competitionsRegular social gatherings and an intimate, collaborative environmentA real entrepreneurial spirit and drive to make a tangible difference in the worldFree weekly yoga or football sessionsPension schemeChildcare vouchersBUPA health and life insurance
Babylon Health Missouri, USA
Nov 14, 2019
Babylon is launching in America! We have an ambitious mission: to put an accessible and affordable health service into the hands of everyone on earth.  In the UK, where Babylon was founded and is currently headquartered, we work closely with the National Health Service (NHS) to deliver exceptional care to UK citizens. The Secretary of State for Health and Social Care in the UK has also endorsed Babylon's services. In Rwanda, we are the largest digital healthcare provider and have over 2 million registered users. To date, we have performed over 600,000 consultations in this country. We have plans in progress with major providers across the world and we are on the path to achieving our mission. Recently, we secured Series C funding (a record-breaking $550M) and part of our mission is to improve access to healthcare for all Americans.  We’re currently recruiting in a select number of states, and registering interest in others, in preparation for our launch nation-wide. We're hiring for a Family Physician Lead in Missouri. As our first Physician Lead in Missouri you’ll have the opportunity to help us launch our services and recruit the leading family physicians across the state.  You’ll get to leverage emerging technologies and join a health tech company that is redefining the standards of digital healthcare and improving access to primary care to people around the world. The Opportunity: As our Lead Physician in Missouri, you'll be involved in the day to day oversight and clinical line management of our US general medicine provider workforceYou'll be a part of supporting our recruitment efforts and assist with on-boarding and working with our clinical liaison teamsResponsible for training and orientation of clinical employeesCollaborate with training leads to support ongoing training activities and ensure staff is fully supported to deliver service excellence Complete and receive credit for continuing medical education as required by state licensure requirementsWork with Babylon’s clinical leadership team to ensure clinical quality standards are metMonitor ongoing performance and provide growth opportunities for team membersProvide input to Babylon’s clinical leadership team on process improvement opportunities across clinical pathwaysManage weekly time allocation across the following areas: 20% of time spent performing patient consultations, 40% of time spent performing support team activities, 40% of time spent on administrative and management activities What we're looking for: Board certification in family medicineMinimum 5 years post residency experienceAt least 3 years experience in clinical leadership role, or other managerial experienceComfortable with mobile technology (video calling), or the ability and desire to learnExperience in service improvement, quality improvement, and audit is a plus What we offer: Competitive base salary401k match programMedical, dental, vision insuranceMalpractice coverage20 days PTO!
Babylon Health First Floor, 60 Sloane Ave, Chelsea, London SW3 3DD, UK
Nov 14, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… The Assistant Facilities Manager will work within a team of 3 to ensure the smooth running of the UK Babylon Head Office of 900+.  Role Responsibilities Act as the first point of contact for day to day facilities matters - ensure any issues are dealt with effectivelyLiaise with landlord service providers where required completing landlord required documentation for service providers including work permitsClose working relationship with the Facilities Manager Ensure building services and their control systems are kept up to date and equipment is regularly maintained (on-floor air conditioning, electrical equipment)Review Risk Assessment and Method Statement of each supplier prior to work taking placeKeep an auditable set of building service maintenance records to meet legal requirementsResponsible for security equipment and procedures, including but not limited to access control, CCTV etc.Oversee the updating of access card/fire warden registers and distribution lists databasesProtect the assets of the business by ensuring every area meets the required standards of maintenanceEnsure the day to day running of the office meets HSE standardsAssist with fire evacuation process, fire warden trainingEncourage and communicate expectations around office cleanliness- “clear desk policy”; plan regular office tidy-ups, keeping the fire escape routes clear, teapoint and cafe cleanlinessOversee the updating of desk capacity/allocation data and organisation of seating arrangements Experience Requirements Fire and H&S Training IOSH/NEBOSHPrevious experience in a fast paced large organisation or FM role is essential Skills Drive, enthusiasm and passion for office management and building supportProfessional, friendly and approachable with a can do attitude towards internal and external staff/clients at all timesA motivated and proactive team player also capable of performing tasks independently and following own initiativeExcellent attention to detail, high level of IT literacy - good communications skills; written and spokenAdaptable to the needs of a growing business
Babylon Health London, UK
Nov 13, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… At Babylon Health we operate a digital first model of Primary Care. As an Advanced Practioner working in our clinical team you will provide video and telephone consultations. This is a high-quality, patient-focused, forward-thinking and supportive environment. While you will be working remotely, it is important that you are enthusiastic about our mission. There are plenty of opportunities to stay connected to the bigger Babylon picture. Key Responsibilities: You will  consult with patients by either video or telephone and be responsible for the holistic care of our NHS registered patient list. For our NHS patients the care will include proactive management as deemed necessary by QOF as a minimum standard.  You will need to make full contemporaneous clinical notes and discharge all appropriate actions resulting from a consultation as you would in any traditional setting. We have made this aspect as admin-light as possible, and you will not be responsible for any paperwork that results from your consultations, eg blood test results/letters from specialists.   This role is part of a larger clinical team, made up of GPs, ANPs and AHPs who consult digitally and physically for NHS patients. You will additionally be supported by a full multi-disciplinary team based in our Babylon, London Head Office.  Key Skills Required: Good IT skillsExcellent communication skillsAbility to problem solve under pressureTeam player, happy to embrace new forms of communication with colleagues Person Specification: Clinical diligence You must demonstrate experience working with adults in a mental health setting and have good communication and organisational skills, the ability to make decisions, and have evidence of professional qualifications.Confident in risk management. Can work autonomously and also adhere to company-wide policies and procedures·       In good professional standingOrganised· Personable and punctual.Passionate about digital healthcare and provision of universal healthcare  Qualifications: NMC registration Non medical prescriber Able to work independently and as part of a multi-disciplinary team Desirable Telephone +/- digital consultations and platformsWorking as part of a virtual team Educational, coaching or mentoring work
Babylon Health First Floor, 60 Sloane Ave, Chelsea, London SW3 3DD, UK
Nov 09, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… The Digital Hub GP team is an exciting new concept in primary care GP working. The team have been established for just under a year and are rapidly expanding. We are looking for motivated individuals who are passionate about Babylon’s vision to join our team in a medical administrator capacity. You must enjoy the clinical aspect of general practice work but should also be interested in service improvement. Our digital hub GPs work independently but the administrator role would sit alongside the medical team and would take initiative where it is needed to contribute to the well running of the service. Your role is to: Act as a primary point of contact between the digital hub and the wider clinical operations teamProcess incoming and outgoing telephone calls.Following up requests for appointments and information from hospitals Clinical administrative work including: assisting with filing blood results, documents and read coding information Clinical case management administration including: assisting in writing reports/completing documentation for digital hub team. Be a part of audits and helping with the administration of monthly meetings.Be a key contact for the digital hub and managing the communication channels between the clinicians and the wider teamTo observe safe working practices, with respect to health and safety procedures, confidentiality and computer security. We are looking for: Someone with administrative and particularly medical administrative experienceExperience working in an environment with direct contact with the publicWorked in a GP Practice or Health Care OrganisationA self starter, driven and likes to take ownership of their workAble to communicate internally and externally providing a high level of serviceGood written skills to respond to member enquiriesDemonstrates exceptional attention to detailBe able to multi - task in a fast paced environment. Future prospects: Understanding of primary care from a medical management perspectiveTraining on medical terminology Exposure to practice management type roles including QoF, auditMore clinical exposure and direct working with clinicians 
Babylon Health Missouri, USA
Nov 09, 2019
Babylon is launching in America! We have an ambitious mission: to put an accessible and affordable health service into the hands of everyone on earth.  In the UK, where Babylon was founded and is currently headquartered, we work closely with the National Health Service (NHS) to deliver exceptional care to UK citizens. The Secretary of State for Health and Social Care in the UK has also endorsed Babylon's services. In Rwanda, we are the largest digital healthcare provider and have over 2 million registered users. To date, we have performed over 600,000 consultations in this country. We have plans in progress with major providers across the world and we are on the path to achieving our mission. Recently, we secured Series C funding (a record-breaking $550M) and part of our mission is to improve access to healthcare for all Americans.  We’re currently recruiting in a select number of states, and registering interest in others, in preparation for our launch nation-wide. We are looking for therapists who are comfortable using computers, desire to give quality patient care, and are interested in working with an AI-driven startup company. Join our team to help improve the way healthcare is done. This teletherapy job is 100% remote and can be done full-time or part-time in the comfort of your own office or home. Qualifications: PhD or Master’s degree (e.g., psychologists, clinical social workers)Active state license in good standingAbility to pass a comprehensive credentialing and background checkActive enrolment in Medicare and Medicaid programs is a plusTelemedicine experience is a plus but not requiredSecond languages are a plus What does Babylon offer Therapists? We offer an hourly rate, no matter how many patients you seeFlexible schedule depending on your availabilityFull clinical support to help with the administrative aspects of your consultWe provide a full training program and a supportive environment to help improve your video consultation skills, including ongoing appraisals and peer reviewsHelp desk available for training and technical assistance Use of state of the art EMR 
Babylon Health Austin, Texas
Nov 08, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… The Human Resources Generalist will work across all day-to-day areas of HR within the Babylon US HR team.  The right candidate will have solid experience in a broad range of HR disciplines – benefits, compensation, systems maintenance, compliance and employee relations. Additionally, the right candidate will be someone who is self-motivated, process-driven, detail-oriented, flexible, and comfortable operating in a dynamic startup environment.   The HR Generalist will be expected to promote consistency and fairness in all practices and actively demonstrate Babylon’s values to ensure a positive work environment while mitigating risk. They will also foster a positive employer-employee relationship and promote a high level of employee morale and motivation. Essential Functions Assist with the onboarding process for new hires.Manage HR data and maintain data integrity in our HRIS and other HR systems, with regular audits and analysis of reported data.Interpret, coach, and enforce Company policies and procedures for consistency and compliance.Support performance management process.Participate in the annual benefits review, planning and open enrollment process.Ensures all benefit information is provided to eligible new hires and documentation is complete for enrollment.Maintain and organize employee facing resources – ensuring forms, policies and resources are up-to-date and easily accessible by employees.Make training recommendations and facilitate training as required.Perform miscellaneous tasks and strategic tactical projects as directed. Experience Minimum 3-5 years of experience in Human ResourcesBachelor's degree in Human Resources, Business Administration or other related field.Experience in a startup or highly technical environment a mustStrong knowledge of HRIS, Payroll and Benefit tracking systems and experience creating and improving workflows and internal processes with a focus on improving the employee experienceComprehensive knowledge of state and federal HR related laws, regulations, policies and procedures (including the Civil Rights Act, ADA, FMLA, FLSA, EEO, FOIA, Equal Pay Act)Handles confidential information with discretion.Ability to work well individually, with limited supervision A MUST.Detail oriented and strong organizational skills.Ability to handle multiple projects.Proven self-starter with demonstrated ability to make decisions.Advanced computer and Microsoft Office skills and use of other applications necessary for the position.
Babylon Health Liverpool St, London EC2M, UK
Nov 08, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… We are looking for a knowledge engineer to join our knowledge base management team. We integrate clinical terminologies and manage data schemata that build up Babylon’s Knowledge Base to ensure semantic consistency of data (e.g. electronic health records) across Babylon. You will be working on developing our market-leading products, in the collaborative and growing AI team based in our Liverpool Street London office.The future of Babylon product is focused around utilising AI solutions to revolutionise how we diagnose, treat and prevent diseases. Thus, you will also help us shape our vision of an intelligent virtual assistant for the medical domain, in order to make health care affordable and accessible for everyone.As a member of our health record team there will be opportunities to learn about FHIR, SNOMED-CT, formal ontologies as well as various data science topics. Our company is a fast growing, dynamic environment where your tasks will constantly evolve, and you will have the opportunity to learn something new every day. Key ResponsibilitiesYou will help us develop and manage data schemata as well as underlying clinical terminologies used for clinical coding to ensure semantic consistency of electronic health records at Babylon and to enable precise clinical coding. You will be working with the rest of the AI team, helping to ensure knowledge consistency, correctness, and completeness.You will help us develop our terminology and conformance server aimed at data schemata and terminology management as well as tools for ensuring clinical safety of the data schemata and terminology ingestion pipelines. Key Skills RequiredYou have a programmer’s mindset, able to conceptualize and think about semanticsYou are organized and pro-active, with strong attention to detailYou are flexible and adaptable, with a “can do” approach and solid problem-solving skillsYou are focused on delivery, with a passion for quality and innovationYou are an ongoing contributor and passionate for learning and adopting cutting edge technologiesPerson SpecificationYou are enthusiastic and full of positive and infectious energyYou are a  natural team player who enjoys working collaboratively with colleaguesYou are smart, funny, innovative and tenacious, who can adapt and work as part of a team.You are comfortable working in a collaborative R&D environment You don't mind changing direction because being agile is in your genes Qualifications and Experience EssentialA PhD or MSc in computer science/artificial intelligence or related subjectDemonstrable coding skills in Java, producing clean and high-quality codeHands-on experience in knowledge representation, reasoning, ontologies with demonstrable knowledge of the fundamental semantic web stack (RDF, OWL, SKOS, SPARQL)Experience with terminologies, taxonomies and formal ontologies in biomedical domain such as for example SNOMED-CT, LOINC, or RxNorm. DesirableExperience in ontology design and evaluation techniques and methodologiesExperience in conceptual modeling based on top-level ontologies (such as BFO, UFO) preferable.
Babylon Health First Floor, 60 Sloane Ave, Chelsea, London SW3 3DD, UK
Nov 08, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… To support the Clinical Quality team with regular clinical audits in line with the auditing criteria and the Babylon schedule.      Key Responsibilities Audit process- ensure audits are carried out in line with the Audit schedule. Carry out planned and systematic Internal Audits, in line with Babylon requirements and covering: Regular Clinical audit requirements both of clinical notes, video and voice recordings, and any additional Clinical audits as required in line with the Babylon Audit scheduleAudit feedback and follow-up  - using the agreed audit tool, provide documented and verbal feedback to the Clinical team. Working closely with the GP Lead for Clinical Quality outlining performance, highlighting issues/concerns/good practiceAgreeing an action plan and follow up which covers: Regulations, Contract Compliance and Quality standards both Babylon and CQC/or equivalent governing body. Escalation of breaches in process, safety or quality issues to the GP lead for Clinical QualityProvide training to all Babylonians on audit criteria if required, highlighting areas to manage risk and avoid repetition Provide audit analysis in line with business requirements, identify areas for improvement and make recommendations. Take responsibility for progressing/monitoring agreed actions and ensuring completionAdvanced communication skills are central to this role; you will be required to communicate sensitively and effectively with a wide range of colleagues face-to-face, on the phone and in emails Manage your own diary ensuring audits are carried out and submitted in accordance to the audit schedule.   Key Skills Required Ability to communicate effectively, verbally and in writingBasic IT skillsAbility to demonstrate clinical expertise and knowledge of auditDemonstrable critical reasoning skills and decision makingComplete understanding of the medico-legal aspects of the roleFully understanding of equal opportunities, diversity and cultural issue which may arise in the role Person Specification Compassionate and caring and  respect the views and ideas of othersWorks in a straight-forward, collaborative and inclusive way and is non-politicalTenacious in the pursuit to delight our usersStrive for excellence in all you do and always look to improve our service and productRegularly seeks to turn ideas into action and injects creativity into every touchpointQuestion common practice to challenge the normFrequently has a can-do attitude and a positive viewpointTakes ownership and always delivers against what is agreed. Qualifications & Experience First level Registered Nurse with current registration with the UK Nursing Midwifery Council (NMC) orr Paramedic registered with HCPCEvidence of Continuous Professional Development (CPD)Proven post registration experience including evidence of working in any of these following clinical areas:o   Accident & Emergencyo   Primary Care environmentso   Minor Injuries/Illness Unitso   Acute specialities at a senior levelo  Experience of working autonomouslyEvidence of teaching and assessing othersExperience of working within a multi-disciplinary teamExperience in leading on safeguarding issuesDesirable:Post registration certificate in Minor illness/injury Teaching and assessing qualificationExperience of conducting a similar role in other Primary Care setting e.g. GP Out-of-Hours or 111Experience within Primary Care environmentsEvidence of participation in clinical supervision (either in the supervised or supervisor role)Experience in completing Clinical AuditsAbility to think strategically Experience of presenting information to a wider audienceExperience in use of a medical software packageProven track record of effective use of networking and influencing skillsEvidence of knowledge in: Current professional Nursing issues-   Health promotion -   Clinical governance-   National initiatives e.g. NICE guidelines-   Pharmacology-   Evidence based practice-   Standard for Better Health
Babylon Health London, UK
Nov 08, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… Description Reporting directly to the Associate Medical Director, your role will be to lead the team of GPs working within our London clinics. This will involve a daily clinical commitment, day to day support of your colleagues, training and induction of new GPs and clinical input into the premises team. The role will involve flexible working, including evenings and weekends. This is a full time role, but we may consider 4 days a week for the right candidate. Highly competitive and in addition, indemnity will be provided. As our ideal candidate, you will be a fully qualified and licensed UK GP with a minimum of 5 years experience in the NHS. Ideally you should also have some experience of Partnership or other lead roles. Benefits Highly competitive Full medical indemnity cover for all babylon workGenerous pension schemeBUPA health and life insurance for you and your familyAnnual and sickness leave allowanceChildcare vouchers for parentsMaternity/Paternity benefits allowance.CPD-qualified training sessions on digital healthcareStrong clinical leadership and a fantastic support teamFree subscription to babylon for you and your familyRegular team social events
Babylon Health Austin, Texas
Nov 08, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… We are seeking patient-focused back-end office Medical Assistants. As we launch our telehealth operations in the US, you will act as a critical, founding member of the Clinical Support team and will be responsible for delivering exceptional virtual support to our Members across the US. As one of the first employees in the team, you will wear many hats and will have the opportunity to apply your medical and clinical knowledge to challenging projects as we scale our operations across the US. If you have a clinical or medical background, are passionate about shaping the future of healthcare, and want to pivot into a dynamic, fast-moving start-up office environment, then we want to hear from you! What You Will Do? Provide exceptional service via email, telephone, and live chat by assisting with registration, eligibility, scheduling, and technical issuesManage back-end support processes, including but not limited to: updating patient profile information, pre-screening and taking patient histories, chasing results, prescription and lab followupsTake ownership of any issues that come your way in order to provide our members a support experience that goes beyond their expectations Document and optimise operational processes in order to improve our service levelsEscalate user feedback to appropriate point of contactsAssist in all areas that touch operations, including but not limited to: reporting, deep dives, content creation, and training.General administrative tasks (filing, faxing, record processing) The Clinical Support team supports our members 24 hours/7 days a week. Operations Support Associates scheduling will be based on business needs, which can include nights, weekends, and holidays. Your availability will be confirmed in the recruiting process. What We Are Looking For? Avid ambassador that will promote Babylon’s values and missions as the company’s first point of contact to our membersStrong communication and interpersonal skills that enable you to engage people of all backgroundsStrong sense of urgency and accountability for the members who come to us for helpDemonstrated ability to manage multiple competing priorities with focus on timely, efficient issue resolutionQuick learner who is organised, consistent, reliable and with high attention to detailProactive, assertive, enthusiastic, adaptable, and able to give and receive constructive feedback in order to foster a member-first culture of ownership and initiativeAble to follow all HIPAA rules by maintaining confidentiality and security of sensitive information Must have: 1 year of experience in a patient care setting or possession of active and a valid RMA, CCMA, CMA, NCMA, or NCRMA certification/ABR-OE credentials is required Computer proficient (simultaneous use of multiple tools and platforms)Ability to thrive in ambiguity and adapt to change in accordance with business priorities Interest in healthcare and technology PreferredBilingual (Spanish) Athena EHR experience Benefits: Competitive compensation, including shares package401k' with employer matching contributionFree babylon for you and your familyBenefits include medical insurance, vision, dental coverage and PTODog-friendly office and a casual dress codeIncredible growth opportunities with a global healthtech startup with a meaningful mission
Babylon Health First Floor, 60 Sloane Ave, Chelsea, London SW3 3DD, UK
Nov 08, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… We are in search for a people manager who will lead a team of highly performing individuals in a fast-paced environment. You will be responsible for running the future of healthcare operation, working variable shift patterns between 7:30AM to 10PM in a service which operates 7 days a week. Closing date: Friday 18th October 2019, we will not accept any applications after this date. Your role is to: Lead, support and develop a team of Membership AssociatesProvide regular feedback and coaching to the team membersRecognise and acknowledge good performers       Create and manage daily rota and tasks for the team to ensure all SLAs and KPIs are metGenerate any daily reports as required via Zendesk, 8x8 (for telephony), Systmone and any other systems used within the Support team    Manage escalated complaints from patients and CliniciansManage escalated incidents such as data breach  Monitor and manage sickness, absence and lateness          Plan and support delivery of training for team membersRecognise when an individual requires additional support and be able to performance manage individuals when requiredDevelop and coach individuals as part of succession planningSupport and collaborate with other administrative associated with the roleEnsure workload is managed within agreed timelinesBe a key contact for babylon clinicians; and manage the communication channels between the clinicians and the babylon teamBe part of the on-call rota and own the responsibilities of being on-call     Validate constantly that the team perform in a secure and compliant mannerChallenge their own boundaries for development and be responsible for own learningTo be a self-starter and implement own initiative Who fits the role: Someone who believes in our mission!Strong people management experience – leading teams is in your veins!Experience working in an operations / contact centre environment or a support teamWorked for a start-up/fast-growing companyManaged standard operating manual/processesTrack record of performing in a dynamic environment with challenging business needsComfortable working under pressure and prioritise whilst delivering quality work What’s nice to have: Healthcare experienceExcellent leadership and people management skillsAnalytical, have excellent attention to details and ability to quantify performanceStrong communicator with excellent written and verbal communication skillsIndependent, well organised and with a "can do" attitudeAn interest and knowledge of healthcare and technology Benefits: Competitive salary package including share scheme Free babylon for you and your familyOne of the nicest offices you’ll ever see, located in the heart of ChelseaFree healthy breakfast, and snacksOn site table tennis and video-game competitionsRegular social gatherings and an intimate, collaborative environmentA real entrepreneurial spirit and drive to make a tangible difference in the world   Free weekly yoga or football sessionsPension schemeBUPA health and life insurance
Babylon Health Austin, Texas
Nov 08, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… The Clinical Operations Support Manager will be focusing on managing the first support team members of our US service. In this role you'll be working closely with the US and Global operations leadership on implementing and constantly improving the new support processes while managing the team to achieve our ambitious goals, focusing on providing exceptional service to our patients. In this entrepreneurial role you will have the exciting opportunity to drive a data driven culture to our support that will effect the entire operation in the US. For Operations Support Manager at Babylon the daily challenges are as big as the impact of their delivery. Therefore, we're looking for a strong people manager who's motivated by big problems and keen to role up their sleeves to help making healthcare more accessible and affordable in the US.   What You Will Do? Lead, support and develop a team of Clinical Operations Support Associates Collaborate with the US and Global Operations teams on the development and improvement of support processes Creating and managing daily activities for the team to ensure all SLA’s and KPI’s are metAs the first Operations manager in the US you'll be expected to constantly think on ways to improves our processes to optimise the quality of our service Challenge your team members own boundaries for development and be responsible for own learningRecruit, onboard and coach the members of your team Be a self-starter and use own initiatives The Clinical Operations Support team will be supporting our members 24 hours/7 days a week. To help set up the operations in the interim you will be expected to work some shifts. What We Are Looking For? Track record of strong performance in a dynamic environment with challenging business needs Managed teams in customer support environments Proven track record of metrics based achievements (as an individual and as a team's manager) Professional history of delivering outstanding experience to users/clients Feeling comfortable with ambiguity and knows how to add structure where neededPrevious management experience at a fast growing company Ability to learn quickly and adjust to new environments fast Data driven - able to translate quantitative insights to actions  Benefits: Competitive compensation, including shares package401k' with employer matching contributionFree babylon for you and your familyBenefits include medical insurance, vision, dental coverage and PTODog-friendly office and a casual dress codeIncredible growth opportunities with a global healthtech startup with a meaningful mission
Babylon Health First Floor, 60 Sloane Ave, Chelsea, London SW3 3DD, UK
Nov 08, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… Summary : We require a Prescriptions Clerk to support their function and take ownership of managing the end to end processes of repeat medications management. This is an ideal role for those who are wanting to take the next step in their career by joining a team driven by innovation and looking to revolutionize pharmacy services.  Responsibilities : Running the day to day administration of repeat prescriptions for NHS and private patients Liaising with patients and handling their medication queriesWorking with key stakeholders including GP’s, Pharmacists and other key team members to ensure repeat prescriptions are processed safely and in a timely manner. Governing the quality and maintenance of various prescription recordsActing as a brand ambassador to pharmacies across the countryPromoting new ideas that will help refine various processes within the pharmacy team.Auditing processes to ensure standards are maintained.   Requirements : Previous experience in healthcare is essentialA proven track record of delivering excellent care to patients/customersHigh level of organizational skills,Ability to work under pressure,An entrepreneurial spirit and a drive to promote innovation and ideasAbility to work independently and within specified deadlinesProblem solving abilities   Desirable Skills : Have an understanding of the NHS and worked within primary care,Previous experience as a prescription’s administrator or as a pharmacy assistant
Babylon Health Liverpool St, London EC2M, UK
Nov 08, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… You’ll be designing the future of healthcare - affordable, accessible, high-quality health and sick care; alongside some of the top AI and M/NLP researchers in the world; in collaboration with a passionate team of doctors and medical innovators; and in partnership with leading international tech and health care organisations.You’ll also be joining Babylon Health at an exciting and challenging time as we aggressively expand our products to serve new markets ranging from Africa, South Asia, Europe, Middle East and the USA, while also emphasising the importance of an easy-to-use, outcome-driven, and delightful product experience across all devices. The Health Management Team According to the World Health Organisation, 60% of all deaths are due to chronic conditions and expected to cost the world economy $47 trillion by 2030. The Health Management team is passionate about supporting members to take the necessary steps in their life to prevent or manage chronic conditions. We have two exciting areas we are working on, our new Monitor product which helps change members health habits, composed of 3 multidisciplinary and independent teams and our new at home Blood Kits team. What do we want? We are looking for a solid Product Designer (UI / UX) to join our team. You will be working on the experience & design of our market-leading products, in the collaborative and growing UX & Design team based in our central London offices. The future of our product is focused around utilising AI solutions to revolutionise how we diagnose, treat and prevent diseases; your effort will contribute heavily in helping us design and create new & innovative products. Who fits the role: You have several years of experience designing consumer-focused tech for native apps and responsive web with a user-centred approach.You know the ins and outs of designing for iOS and Android and have a fundamental understanding of how your designs could impact frontend and backend engineers.You're an exceptional designer with a portfolio showcasing your work and your process.You have worked in fast-paced agile environments with cross-functional teams.You're a naturally positive, enthusiastic, collaborative person looking to grow within the team and thrive in a fast-paced, hyper-growth environment. You have a keen eye for detail, but know how to rapidly solve problems. Using everything from a basic sketch to high fidelity prototypes. You love giving and receiving honest, thoughtful feedback. You have the ability to communicate design and the rationale behind your work effectively, regardless of the audience. You have the ability to experiment and validate your ideas and opinions. What matters the most: You’ll be defining the future of healthcare with groundbreaking innovative designs, which are simple, intuitive & useful - across multiple platforms. You'll be responsible to define the experience in your team together with the product manager and tech champion.Acting as a user advocate for specific problems, balancing the solutions with the business and tech requirements, connecting to broader product vision and identifying possible opportunities. You'll also work closely with a multidisciplinary team of doctors, engineers, product, data analyst and other designers. Rapidly produce multiple concepts and prototypes and validate your prototypes on real users. Collaborate with the wider design team, evolving Babylon’s design, brand and product experience. Conduct research, workshops & usability studies in conjunction with our research partners. Data- Driven - using both qualitative & quantitative data to influence your work. Clarifying success metrics and ties efforts toward delivering business value.
Babylon Health Vancouver, BC, Canada
Nov 08, 2019
Babylon has arrived. Our mission is simple: to put an accessible and affordable health service in the hands of every person on earth. We’re at the forefront of making two worlds converge – technology and healthcare. Imagine being able to access healthcare, at no cost, within minutes, from an app on your phone. Well, now you don’t have to imagine. Babylon , a digital healthcare and AI company based in the UK, has partnered with TELUS to bring Canadians “Babylon by TELUS Health” – a service that is covered by MSP and allows British Columbians to access a family doctor and allied health services using their smartphone. Residents can access primary care from a BC-licensed family physician 7 days a week by downloading the free app on iOS or Android . What does it mean to be Babylonian? We hire only the best. Physicians, nurses, creatives, strategists, and only the most passionate individuals keep the Babylon mission growing around the world. We won’t stop until everyone – everywhere – has access to healthcare. Right now, at least half the world’s population doesn't. We’re going to change that. The Ruby Developer Opportunity Babylon Health is growing its first technical team in Canada! We're looking for motivated Ruby Developers to join us on a contract basis working within our Core Platform Team. Reporting to the team’s Technical Lead, you will be part of a collaborative, technical team responsible for developing the core backend services powering Babylon’s cutting edge healthcare platform to deliver an exceptional healthcare experience. You will be working with highly skilled engineering, product and marketing teams to iteratively evolve the platform as we grow in Canada and the US. Core Technical Stack: - Ruby on Rails- Microservices- Kafka - AWS- Kubernetes, Docker- PostgreSQL What We're Looking For: Formal education in computer science, information technology, software engineering or equivalent experienceWe're not too concerned about the years of experience as much as the type of work you have using Ruby on Rails, however, as a benchmark we've found at least 3+ years' experience fits best with what we're looking for. What We Offer Babylonians: We offer a competitive annual salary.Packages for contract team members will be negotiable.We're located at TELUS Garden on the 22nd floor, with lots of natural light, complimentary breakfast and snacks and the opportunity to work with a team that is truly transforming healthcare access in Canada.
Babylon Health First Floor, 60 Sloane Ave, Chelsea, London SW3 3DD, UK
Nov 08, 2019
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available. At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… We are in search for a Senior Prescriptions Clerk to be apart of the Pharmacy team who are driven by innovation and looking to revolutionise pharmacy services. This role supports the function and takes ownership of managing the end-to-end processes of repeat medications. Duties: Leading a team of administrators and co-ordinators Ensuring day-to-day administration of repeat prescriptions for NHS and private patients meets any relevancy service level agreements Ensuring the team has the relevant competencies, knowledge and skills to carry out the role safely and efficiently. Overseeing any non-clinical complaints or incidents for the teamLiaising with patients and handling their medication queriesWorking with key stakeholders including GP’s, Pharmacists and other key team members to ensure repeat prescriptions are processed safely and in a timely manner Governing the quality and maintenance of various prescription recordsActing as a brand ambassador to pharmacies across the countryPromoting new ideas that will help refine various processes within the Pharmacy teamAuditing processes to ensure standards are maintained. Implementing automation of processes with a view to increase efficiency and safety. Overseeing any other projects being implemented by reporters. Assisting with personal development of team members.  Requirements: Previous experience in healthcare is essentialExperience in managing a teamA proven track record of delivering excellent care to patients/customersHigh level of organisational skills,Ability to work under pressure,An entrepreneurial spirit and a drive to promote innovation and ideasAbility to work independently and within specified deadlinesProblem solving abilities.  Desirable:An understanding of the NHS and worked within Primary carePrevious experience as a Prescriptions Administrator or as a Pharmacy Assistant Benefits: Salary: £30,000 pa + company sharesFree babylon for you and your familyOne of the nicest offices you’ll ever see, located in the heart of ChelseaFree healthy breakfast, and snacksOn site table tennis and video-game competitionsRegular social gatherings and an intimate, collaborative environmentA real entrepreneurial spirit and drive to make a tangible difference in the worldFree weekly yoga or football sessionsPension schemeChildcare vouchersBUPA health and life insurance