Monday

  • Tel Aviv-Yafo, Israel
Monday New York, NY, USA
Dec 08, 2019
All open positionsCustomer Success Advocate (French Fluency)Sales & Client RelationsNew York We are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays. The Role Build strong relationships with our clients to understand their needs and ensure their success with monday.com Serve as the main point of contact and liaison between clients and the rest of the monday.com team Empower customers to connect their goals and challenges with the solution in monday.com Take ownership of new accounts and manage their onboarding Lead online webinars, consultations, and one-on-one demos to educate customers on the feautres of our product Stay in touch with clients to ensure that they're realizing the full potential of monday.com Your Experience & Skills Prior experience in customer service or account management in a SAAS company - a must Fluency in French and English Excellent interpersonal skills and multitasking abilities Superb written and verbal communication skills Positive attitude, empathy, and high energy Ability to take initiative and adapt Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
Monday New York, NY, USA
Dec 07, 2019
All open positionsChannel Partners Manager- ResellerSales & Client RelationsNew York monday.com is growing and looking for the first channel partners manager in our new york office who will be responsible for bringing on new partners and managing them throughout the life of the relationship. This includes developing channel strategies from scratch, forecasting our partnership pipeline, engaging them in a partnership and being the face of monday.com to potential & current partners. The Role Take primary responsibility for the strategy and execution of new resellers partnerships. Identify relevant organizations who are strategically well-positioned to accelerate monday.com’s growth into new markets. Identify potential channel partners across a variety of clusters, segmented by industry, geography, and specific area of expertise. Close partnership agreements while properly balancing company goals, speed, and economic potential. Evaluate the financial and non-financial benefits and risks of new partnerships. Track, report, and optimize the performance of partnerships, including identifying issues as they arise, assessing possible solutions, and executing them. Collaborate with different teams at monday.com to build and maintain a pipeline of relationships with potential partners, taking responsibility for the relationship throughout all stages. Your Experience & Skills 4+ years in sales/ business development positions - must Experience in managing / Sales partners/ resellers - must Fluent English - must Ability to take an entire project from A to Z Exceptional organisational and multitasking skills Strong relationship-builder, initiator, outstanding verbal and written communication skills Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
Monday New York, NY, USA
Dec 05, 2019
All open positionsCustomer Success Advocate (Spanish Fluency)Sales & Client RelationsNew York We are are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays. The Role Provide excellent support to customers via email, phone, and chat to understand their needs and ensure their success with monday.com Serve as the main point of contact and liaison between clients and the rest of the monday.com team Empower customers to connect their goals and challenges with the solution in monday.com Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product Stay in touch with clients to ensure that they're realizing the full potential of monday.com Your Experience & Skills 0-2 years professional experience. Prior experience in customer service or account management in a SAAS company is a plus. Fluent in English and Spanish Excellent interpersonal skills and multitasking abilities Superb written and verbal communication skills Positive attitude, empathy, and high energy Ability to take initiative and adapt BA degree Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
Monday Tel Aviv-Yafo, Israel
Dec 05, 2019
All open positionsContent WriterMarketingTel Aviv-Yafo Our amazing marketing team is growing and we're looking for a talented content writer who will be a part of our SEO team. As our content writer you will be responsible for researching, editing, and creating interesting, high-value content for our website and blog. The Role Create in-depth, high-quality content for our blog. Research specific fields and execute it into content. Write use cases for our product. Create E-Books, Guides, and underline content for infographics. Edit and improve existing content. Transfer our digital assets (e.g., Podcasts) into concise, relevant content. Your Experience & Skills 3+ years of experience in content writing. Native tongue English - a must. Active initiator, outstanding verbal and written communication skills. Being able to conduct in-depth research in specific fields, in a fast-paced environment. Independent: Being able to take an entire project from A to Z. Understanding Workflows and numbers; attention to details. Marketing-oriented writing experience and understanding of the product. SEO writing experience - an advantage. Tech world orientation - an advantage. Please attach your portfolio and examples of your work
Monday Tel Aviv-Yafo, Israel
Dec 04, 2019
All open positionsPortuguese Content Localization SpecialistHR, Finance and OperationTel Aviv-Yafo We’re responsible for localizing text for international markets, in a way that helps to shape the way people experience and interact with our products. As a Portuguese content localization specialist, you’ll work closely with our Product, Brand, Marketing, and Operation teams to stay ahead of localizing content for product launches, marketing initiatives, and support releases. The Role Own and manage the localization and linguistic quality of digital assets from English into Brazilian Portuguese Juggle multiple projects at once, while prioritizing your tasks and meeting deadlines. Use data to determine quality trends for your market and create action plans to address any systemic issues Fix linguistic bugs and flag internationalization issues to the relevant product teams Continually update Style Guides and Glossaries for your language Collect, map and prioritize local needs and known issues Dedicate time to perform QA tests Your Experience & Skills Professional fluency in Brazilian Portuguese Minimum 2 years of localization experience, preferably in the tech industry Exceptional writing and editing skills, as well as the ability to adopt the style, tone and voice of monday.com various types of content to best appeal to different target audiences An understanding of the goals of content and inbound marketing role. Familiarity with lead generation and SEO Experience using CAT tools (e.g. Smartling, Trados, Memsource, etc.) Comfortable using data and analytical thinking as part of the content creation strategy. Excellent written and verbal communication skills B.A. in Translation, Linguistics, communications or similar field of study
Monday Tel Aviv-Yafo, Israel
Dec 04, 2019
All open positionsTechnical RecruiterHR, Finance and OperationTel Aviv-Yafo monday.com is rapidly growing and having the best people join the team is our top priority! We invest extensive resources and thought into hiring Your success in talent acquisition will have a huge impact on our journey to success! We are looking for a passionate, motivated, and innovative Technical Recruiter that will reach out to top talent candidates in R&D field. You’ll be responsible for the end-to-end hiring process. You’ll have a deep understanding of business plans and strategy, partner with business leadership, profile the best candidates, develop channels and sourcing strategies to engage to talents, build the most effective hiring process with an exceptional candidate experience, interview, and act a partner in all hiring decision making. A little bit more about us- Scaling Our Hiring While Keeping Quality - https://www.startupforstartup.com/scaling-our-hiring-while-keeping-quality/ Impact-driven R&D - https://www.startupforstartup.com/impact-driven-rd/ The Five Cultural Attributes of monday.com - https://www.startupforstartup.com/the-five-cultural-attributes-of-monday-com/ The Role Lead the full-cycle hiring process for all positions Create top-notch talent pipelines by using innovative talent acquisition channels (including sourcing, arranging meetups and other professional events, and more) Develop an effective and engaging hiring process that attracts top-talent professionals Strive to improve our candidates’ experience by building an excellent working relationship with candidates at all stages. Understand managers’ needs and express urgency by recruiting effectively and in a timely manner. Find potential candidates for positions by mining job boards, referrals, and other candidate pools.  Your Experience & Skills At least 2 years experience as a recruiter in the hi-tech field. Experience in recruiting technical positions - must. Experienced in sourcing - must. Strong English, both verbal and written- must B.A in Social Science/Behavioural Science or equivalent Ability to multi-task and handle many requirements simultaneously Results oriented with a competitive drive for success High level of energy, motivation, initiative, and professionalism Strong work ethic and excellent communication skills
Monday Tel Aviv-Yafo, Israel
Dec 04, 2019
All open positionsSpanish content localization specialistHR, Finance and OperationsTel Aviv-Yafo We’re responsible for localizing text for international markets, in a way that helps to shape the way people experience and interact with our products. As a Spanish content localization specialist, you’ll work closely with our Product, Brand, Marketing, and Operation teams to stay ahead of localizing content for product launches, marketing initiatives, and support releases. The Role Own and manage the localization and linguistic quality of digital assets from English into Spanish  Juggle multiple projects at once, while prioritizing your tasks and meeting deadlines. Use data to determine quality trends for your market and create action plans to address any systemic issues Fix linguistic bugs and flag internationalization issues to the relevant product teams Continually update Style Guides and Glossaries for your language Collect, map and prioritize local needs and known issues. Dedicate time to perform QA tests Your Experience & Skills Professional fluency in Spanish Minimum 2 years of localization experience, preferably in the tech industry Exceptional writing and editing skills, as well as the ability to adopt the style, tone and voice of monday.com various types of content to best appeal to different target audiences. An understanding of the goals of content and inbound marketing role. Familiarity with lead generation and SEO Experience using CAT tools (e.g. Smartling, Trados, Memsource, etc.) Comfortable using data and analytical thinking as part of the content creation strategy. Excellent written and verbal communication skills B.A. in Translation, Linguistics, communications or similar field of study
Monday Tel Aviv-Yafo, Israel
Dec 03, 2019
All open positionsSDR Team LeaderSales & Client RelationsTel Aviv-Yafo We're scaling rapidly and we’re looking for a talented and passionate Sales Development Representative Team Leader to join our awesome team. We are looking for an effective communicator, a self-motivated teammate with high social intelligence and a natural inclination for selling. The Sales Development Representative Team Leader will be responsible to reach out to decision-makers and to create sales opportunities for the team and lead a team of sales development representatives. The Role Hold your team accountable to achieve and exceed monthly SDR qualified opportunity goals. Inspire and lead the SDR management team to maximize their potential and professional growth. On-call coaching with SDR's to better their account approach, prospecting, and discovery efforts Recruit, hire, onboard, train, and manage SDRs grow the team Monitor and refine lead processes; continually optimize the lead scoring, qualification flows, email cadences across all selling tools to improve rep productivity Work with sales to optimize pipeline creation and efficient lead handoff Strategize with others leaders regarding the best practices for generating additional revenue and producing high-quality quota carriers You're quick to pick up the phone and make calls with your team to help them learn through example You're the type of person willing to put in whatever it takes to succeed Lead by example Your Experience & Skills 1+ years of experience in managing SDR B2B inbound/outbound or inside sales teams 2+ years of B2B SaaS SDR or inside sales experience Knowledge of best practices and main metrics in SDR: activity metrics, Chat, increasing response rates, SDR automation, messaging and cadence, reporting, etc. Results-driven mindset with proven ability to maintain successful relationships with sales. Experience documenting sales activities and forecast in Salesforce and Salesloft Excellent quantitative, analytical and communication written and verbal skills Track record of meeting and exceeding individual and team goals BA/BS degree is preferred Strong problem solving skills
Monday Tel Aviv-Yafo, Israel
Dec 03, 2019
All open positionsApplication Security ExpertR&DTel Aviv-Yafo We're looking for a Application Security Expert to join our rapidly growing security team. This is an amazing opportunity to join one of Israel's fastest growing startups and make an immediate and real impact on the future of our product. Our engineers aren't just executors of code; they're brilliant end-to-end thinkers who are incredibly independent and self-managed. This is the kind of environment where initiative is rewarded, and the sky's the limit in terms of what you can accomplish. The Role The security team, which is part of the R&D team, is a small but brilliant and hard-working team that manages and leads the company’s security aspects across all areas. As a company that stores and processes sensitive data for hundreds of thousands of users around the world, it is our responsibility to ensure that the company’s core assets and our users’ security and privacy are protected under the highest standards and at all costs. We strive to lead the company in all things security, take initiatives and take part in large processes led by other teams that require our expertise through help with planning, actual implementation and monitoring. Provide application security services including secure coding techniques and reviews, education & awareness, processes and tools, security testing support and guidance for internal software development projects. Provide guidance on security best practice and compliance, and undertake security testing. Identify application security risks and requirements for new projects and system developments. Sign-off on application security prior to live implementation Work with the architecture and development teams to review code for security vulnerabilities and embed/improve security threat modelling and secure coding in the development lifecycle Provide technical specialist advice to ensure that security standards are understood and can be complied with. Work with 3rd party suppliers to promote secure design and security testing. Develop security testing plans and integrate into the software development lifecycle. Perform/oversee security testing and manage remediation of identified vulnerabilities. Monitor and proactively report on current threats and vulnerabilities to application security. Prepare and monitor application security metrics and KPIs. Work with a small team of experienced and highly talented infrastructure and security engineers Your Experience & Skills At least a 4 year experience in software development. In-depth knowledge of application security vulnerabilities, testing techniques, and the OWASP framework. In depth understanding of secure web application development. Experience of web application and Agile development methodologies. Comprehensive knowledge of IT and information security subject matter. Exposure to methods of promoting security awareness. Strong communication (verbal/written) and influencing skills, with an ability to manage internal and external relationships up to senior levels of management. Anticipates problems and identifies long-term implications of decisions and actions. Ability to work alone and build relationships across the organisation. Able to prioritise workload and drive work to set deadlines.   Desirable: Security certifications – CISSP, CISA, CISM. Technical certifications, e.g. GIAC ethical hacker, GIAC Certified Web Application Defender, GIAC Web Application Penetration Tester Experience with cloud applications
Monday Tel Aviv-Yafo, Israel
Dec 03, 2019
All open positionsEnterprise Success ManagerSales & Client RelationsTel Aviv-Yafo The Enterprise Success Manager will be a part of our growing sales team and will have a meaningful impact on our Key Accounts satisfaction. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product and it is incredibly unique (and fun) to guide them to success using our platform. The Role Proactively own and manage a portfolio of Enterprise/Midsize level accounts and become their trusted advisor and influencer Develop individual sales plans for each customer to ensure adoption, expansion and loyalty across your portfolio of customers Be an expert on the monday.com platform, with a deep understanding of our capabilities and value Consult with customers on their internal processes and challenge leaders to drive change across their organization Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com Develop an account strategy for each Enterprise customer to hit retention and up-sell targets Partner with others at monday.com to ensure successful account management and surface customer inputs back Your Experience & Skills 3+ years of B2B SaaS customer success, account management or consulting experience working with large, enterprise-level accounts (50K-150K ACV) Native English speaker or English mother tongue – must Prior experience in Strategy consulting - benefit Strong customer-facing and presentation skills with the ability to establish credibility with executives Superb written and verbal communication skills Positive attitude, empathy, and high energy BA or BS degree
Monday New York, NY, USA
Nov 25, 2019
All open positionsEnterprise Account ExecutiveSales & Client RelationsNew York We're looking for Enterprise Account Executive to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform. The Role Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI Full sale cycle ownership Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.) Be an expert on the monday.com platform, with a deep understanding of our capabilities and value Consult with customers on their internal processes and challenge leaders to drive change across their organization Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com Partner with Sales to develop an account strategy for each Enterprise customer to hit retention and up-sell targets Partner with others at monday.com to ensure successful account management and surface customer inputs back Your Experience & Skills 2+ years of B2B SaaS sales, account management or consulting experience working with large, enterprise-level accounts (> 50-150K ACV) Own the full sales cycle, from identifying expansion opportunities, to building the relationships with key stakeholders to negotiation and contracting Prior experience in Strategy consulting - benefit Strong customer-facing and presentation skills with ability to establish credibility with executives Superb written and verbal communication skills Positive attitude, empathy, and high energy BA or BS degree Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
Monday Tel Aviv-Yafo, Israel
Nov 21, 2019
All open positionsMarketing Operations ManagerMarketingTel Aviv-Yafo Our marketing team is scaling and we're looking for a talented Marketing Operations Manager. As a Marketing Operations Manager, you will be responsible for offline activity management and link between long term strategy and day to day campaign implementation and monitoring. You will lead our offline media buying channels including finding new potential markets, reach out, negotiation, project management and field operation.  It's a great opportunity to join a team in making and lead a new activity for monday.com! The Role Ongoing research for new markets and audiences Develop media plans through research and recommendations Negotiate the best pricing with vendors, closing and securing the right media Managing full cycles of campaigns with all operations aspects Analyze the success of each campaign and present conclusions and improvements Your Experience & Skills 0-3 years of experience in project management or operations Ability to work independently and in a team environment Ability to manage several simultaneous projects under deadline pressure Proactive approach to recognizing needs and anticipating issues Strong negotiation skills High attention to details Fluent English - Verbal and written
Monday Tel Aviv-Yafo, Israel
Nov 21, 2019
All open positionsHelp Desk SpecialistHR, Finance and OperationTel Aviv-Yafo monday.com is looking for a Help Desk Specialist as a part of the IT team, supporting 300+ internal users and responding to all Help Desk tickets in a Dynamic environment. Maintaining an active inventory of all IT assets, setting up new users, and assorted other IT related tasks. The Role Stay user focused and quickly respond to technical requests either by phone, tickets, mail or in-person Diagnose and resolve technical hardware, software and network issues Redirect to others as needed. Identify and escalate situations that require urgent attention Track and route problems and requests and document resolutions Respond to business critical emergencies Manage company assets / software license distribution Your Experience & Skills 2+ years proven working experience in help desk and IT supporting in 100+ users Excellent ability to install, administer and troubleshoot computer hardware, software (Mac OS X- must, Windows- big advantage) Experience with G-suite / Microsoft Office 365 Customer service oriented, strong communication skills and ability to thrive under pressure Excellent analytical and problem solving skills with attention to details Advanced troubleshooting and multi-tasking skills Knowledge in JAMF - advantage Proficiency in English and Hebrew- must
Monday New York, NY, USA
Nov 21, 2019
All open positionsCustomer Success Advocate (3pm - 12am EST Shift)Sales & Client RelationsNew York We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position with a 3pm - 12am shift that may include working on Saturdays. The Role Provide excellent support to customers via email, phone, and chat to understand their needs and ensure their success with monday.com Serve as the main point of contact and liaison between clients and the rest of the monday.com team Empower customers to connect their goals and challenges with the solution in monday.com Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product Stay in touch with clients to ensure that they're realizing the full potential of monday.com Your Experience & Skills 0-2 years professional experience. Prior experience in customer service or account management in a SAAS company is a plus Excellent interpersonal skills and multitasking abilities Superb written and verbal communication skills Positive attitude, empathy, and high energy Ability to take initiative and adapt BA degree Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
Monday Tel Aviv-Yafo, Israel
Nov 19, 2019
All open positionsCustomer Support Team LeaderSales & Client RelationsTel Aviv-Yafo Our Customer Success team is growing and we are looking for a motivated Team Lead. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. As a leader of a customer success team, you will be responsible for hiring, coaching, and leading a team in a fast-paced and rapidly changing environment. In this role, you will work closely with the Customer Success leadership to help build an elite team. We’re looking for our next exceptional leader with a passion for developing others, building effective teams, and helping us uphold and surpass our commitments to the customers we serve. The Role Serve as a coach, mentor, and leader, helping individuals grow in their career, while setting expectations on performance based in feedback and transparency Manage the day-to-day operations, goal setting, performance management, and growth of the team Establish a culture of operational excellence where the team consistently executes to ensure customers receive the best possible resolutions while meeting our Service Level Agreements (SLAs) Manage customer escalations to create positive outcomes and creative problem-solve Recruit, hire, and train new team members Analyze customer and specialist performance data to make informed decisions about team management Your Experience & Skills 2-3 years experience managing a customer facing team Experience working in customer service, technical issue resolution, incident management (e.g. outages). Native English speaker. Bonus if multilingual speaker fluent in Spanish or Portuguese, French or German Have an interest in technology, marketing, sales business and industry growth Have superior data monitoring, analysis, and manipulation skills
Monday Tel Aviv-Yafo, Israel
Nov 19, 2019
All open positionsTechnical WriterSales & Client RelationsTel Aviv-Yafo Our Customer Success team is scaling and e are looking for a Technical Writer to join our growing team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. As our Technical Writer you will be responsible for creating and editing our Knowledge Bases articles, guides, use cases and all other materials needed for the Self-Service channels. The Role Create in-depth, high-quality content for our Self-Service channel. Produce and content including how-to articles, guides and more. Edit and improving existing content. Analyze content, user satisfaction and work towards ticket reduction. Produce content under tight deadlines  Maintain and review all content to be accurate and up to date. Your Experience & Skills 1-3 years professional experience in content, technical or product writing. Native English speaker or English mother tongue – must Active initiator, outstanding verbal and written communication skills. Passion in writing content to help users succeed and teach with uplifting, user friendly content.  Understanding Workflows and attention to details. Tech world orientation - an advantage. Knowledge in recording and editing video tutorials - an advantage.
Monday New York, NY, USA
Nov 19, 2019
All open positionsCustomer Success Manager (Portuguese Fluency)Sales & Client RelationsNew York We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This video is a great peek into our CS team culture: https://www.youtube.com/watch?v=HmzDluJlrxA& The Role Provide excellent support to customers via email, phone, and chat to understand their needs and ensure their success with monday.com Serve as the main point of contact and liaison between clients and the rest of the monday.com team Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product Empower customers to connect their goals and challenges with the solution in monday.com Stay in touch with clients to ensure that they're realizing the full potential of monday.com Your Experience & Skills 0-2 years professional experience. Native Portuguese speaker and English mother tongue – must Excellent interpersonal skills and multitasking abilities Superb written and verbal communication skills Positive attitude, empathy, and high energy Ability to take initiative and adapt BA Degree in business or any relevant field Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
Monday New York, NY, USA
Nov 17, 2019
All open positionsCustomer Success ManagerSales & Client RelationsNew York We are looking for another Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. The Role Build strong relationships with our clients to understand their needs and ensure their success with monday.com Serve as the main point of contact and liaison between clients and the rest of the monday.com team Empower customers to connect their goals and challenges with the solution in monday.com Take ownership of new accounts and manage their onboarding Lead online webinars, consultations, and one-on-one demos to educate customers on the feautres of our product Stay in touch with clients to ensure that they're realizing the full potential of monday.com Your Experience & Skills Prior experience in customer service or account management in a SAAS company - a must Excellent interpersonal skills and multitasking abilities Superb written and verbal communication skills Positive attitude, empathy, and high energy Ability to take initiative and adapt BA degree Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
Monday Tel Aviv-Yafo, Israel
Nov 17, 2019
All open positionsEcosystem Relations ManagerMarketingTel Aviv-Yafo We are looking for an Ecosystem Relations Manager for our “Startup for Startup” initiative to give back to the startup ecosystem by sharing knowledge, experience and actionable insights from monday.com and other companies. This person will join a growing team and help shape the way we give back to our startup community and ensure that we maximize our impact. The Role You will: Cultivate our relationships with the startup ecosystem, both offline and online.  Ensure that our podcast episodes reach the target audience. Collect feedback for improvement and further episodes. Build an online community to support the initiative.  Write our social content to further spread the word. Our podcast: www.startupforstartup.com Your Experience & Skills Experience in working in a Startup environment Outstanding writing skills in Hebrew (English is an advantage) High verbal communication skills Building a community and making it succeed Understanding of startup dynamics and terminology High execution skills - ability to take an idea and make it happen  Strives for impact and results People-oriented Ability to motivate and empower people
Monday Tel Aviv-Yafo, Israel
Nov 09, 2019
All open positionsSenior UI/ UX Mobile DesignerDesign Tel Aviv-Yafo Our growing Mobile Product Design team is looking for an exceptional Mobile Product Designer to help shape and craft a product that's simple and intuitive. You will design end-to-end user experiences and optimized – from early prototypes to final implementation in both platforms iOS and Android. You will also contribute to the development of our product style guidelines and design system. The Role Use your interpersonal communication skills to work within dynamic and fast cross-functional teams. Brainstorm and design new features and take concepts through to production. Focusing on user experience using A/B tests and live results.  Collaborate with the product, engineering, science, and marketing teams to develop a high-end look and feel. Work closely with our mobile R&D team to ensure that the user experience is intuitive, pleasant, and beautiful Help out with company-wide design requests as needed: marketing assets, presentations, etc. Stay up-to-date with current design trends Your Experience & Skills 2-3+ years hands-on experience working on products delivered via mobile. Experience collaborating closely with R&D. Excellent understanding of user-experience design for mobile and the web, technology trends, demonstrable design skills, and ability to show relevant work. Positive attitude with a willingness to put aside ego for the sake of what's best for the team. Great personality and social skills. Ability to adapt, switch gears, and thrive in a fast-paced environment. High level of written and spoken English. Excellent organizational skills and ability to prioritize and meet deadlines. A team player who can easily adapt in a rapidly changing environment.