Myhippo

  • Mountain View, CA, USA
Myhippo Palo Alto, CA, USA
Aug 15, 2019
Role: Director, Home Services and Growth Operations Location: Palo Alto, CA Reports To: Head of Growth Initiatives Hippo is modernizing home insurance by putting customers at the center of everything we do. Using innovative technology and a data-driven approach, we strive to provide homeowners with the best policies, best value, and best customer service in the industry. And as if that wasn’t enough, it’s really just the beginning. Hippo’s true ambition lies in helping prevent people from experiencing problems with their homes to begin with. Because, at the end of the day, the best home insurance policy is the one you never have to use. Our fresh approach to home insurance clearly resonates with people. Hippo has grown 25% a month over the past year, has a customer satisfaction score more than double the industry average, and insures more than $90B in property value. We’re seeking the most passionate and skilled talent to redefine the role insurance plays in people’s lives. About This Role We’re seeking a Director, Home Services and Growth Operations to join our team based in Palo Alto. The individual we are looking for is motivated by understanding holistic business drivers, rolling up their sleeves to quickly determine the potential around different opportunities, and then working with internal and external partners to build the right things into scaled offerings. This individual thrives on working with multiple stakeholders across an organization, sourcing and building partnerships, and managing projects by leveraging sound business judgment, solving highly analytical problems, and synthesizing ideas into compelling work products. We're looking for someone who has experience in both management consulting and hands-on experience working within a Tech company. About You You are an owner; you have a proven ability to develop projects from ideation to execution You have a desire to take initiative, comfort with ambiguity, and a bias towards action You are highly organized with superb communication skills You are detail oriented, flexible and the ability to interact with diverse groups, including new and established external partners You have the intellectual horsepower to think through and address various different business problems in parallel Responsibilities Partner with internal stakeholders and external partners to prove and lead strategic initiatives end to end Help drive the operational cadence of various pilots and drive the definition, execution, measurement and tracking of the key strategic and operational initiatives Develop strategic and business cases working with cross-functional teams outlining business opportunity, rationale, and operational plans to capture the opportunity including product, GTM strategies, and business models Collaborate with multiple cross-functional partners, including product, engineering, sales, design, capital markets, finance, and legal Conduct qualitative and quantitative analyses and deliver insights to different stakeholders across a variety of business issues Requirements 8+ years of experience in strategy and business operations in Tech companies. Management consulting experience at a big three firm desired, but not required; will consider equivalent roles in corporate strategy, development, etc Excellent leadership skills. Demonstrated ability to work in a fast-paced environment and ability to both influence and develop strong partnerships at all levels Exceptional business judgment with the ability to create sound frameworks to drive to key decision-making Consumer and partner intuition with the ability to understand consumer and partner psychology; ability to read between the lines of both quantitative and qualitative research A core analytical skill set: strong quantitative and analytical chops Bachelor’s degree; MBA from top-tier school desired Compensation and Perks Fun, family-friendly office located in Palo Alto, CA Fully stocked kitchen, catered lunch 3 times a week including a fancy BBQ on Fridays Flexible Paid time off Stock Options Competitive benefits including medical, dental, vision, STD, LTD, and flexible spending accounts Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Myhippo Austin, TX, USA
Aug 15, 2019
Hippo Insurance is seeking an Insurance Sales Agent for our weekend shift! We are looking for experienced personal lines insurance agents to join our exciting and quickly expanding team. As a Customer Success Specialist, you will help prospective clients secure Homeowner's coverage as a trusted advisor. Here are the highlights: No lead generation is required. Exceptional client support is a must. Base pay $55,000+ with the opportunity to earn additional monthly bonuses. Target cash compensation $70,000 annually. We also offer a lucrative benefits package and stock options. Work 3 days a week! Weekend Shift is 7AM to 7PM (Friday, Saturday & Sunday OR Saturday, Sunday & Monday) Work from Home! After your first 30 days of training in our downtown office (M-F), you'll be able to work from home.  About us Hippo is the new way of thinking about home insurance for the way we live now. Traditional home insurance plans are confusing and include lots of coverage for things like pewter bowls and furs, and not enough for, you know, things we own. So, we updated every aspect of the traditional plan - from more coverage for your home electronics to eliminating excess fees, we remodeled every detail. Plus, it’s all online. With our award winning proprietary system, clients can get a home insurance quote in 60 seconds. Our policies are underwritten by giant partner with nearly 200 years in business and $200 billion in assets, meaning your home is protected by the best. Become part of our team. Our talented group of folks has been thinking about the intersection of insurance and technology for a long time. Hailing from many different disciplines, with former employees of McKinsey, LinkedIn, SoFi, Facebook, Google, Chegg, and more, we're laser-focused on modernizing home insurance for the way we live now. We are expanding our hours to 24/7, sales, service and claims. About You You're a licensed Property & Casualty Insurance Agent You're an experienced Inbound/Outbound Insurance call center representative, who is all about assisting clients with their insurance needs  You pride yourself on providing stellar customer service You're able to work our weekend shift and have the ability to work from home Responsibilities Provide prospective clients the best products for their needs and support existing customers managing their policies. Serve as first line of report for claims Be a trusted advisor to our customer's  Requirements A Texas Property & Casualty Insurance License is required 1+ Year of college education or relevant work experience Work or educational experience must include, customer service and sales focus, fast paced and changing environment Multitasking and time management, effective communication, verbally and in writing are essential skills Familiarity with Google Suite & MS Office    
Myhippo Austin, TX, USA
Aug 07, 2019
Role: Client Relations Specialist- Agent Support Location:  Austin, TX (Remote) Reports To: Client Relations Manager Hippo is a VC-funded startup headquartered in Palo Alto, California, with Insurance Headquarters in Austin, Texas. Hippo is modernizing home insurance by putting customers at the center of everything we do. Using AI, aerial imagery, smart home devices, and beautiful UI/UX, we strive to provide clients with nothing less than the best coverage, best value and best customer service in the industry. This approach is clearly resonating with homeowners. Hippo has grown 25% a month, has a customer satisfaction score of more than double the industry average and insures more than $90B in property value. We’re looking for the very best talent in the world to help us continue to find new ways of fundamentally redefining the role insurance plays in people’s lives.  About This Role  We’re seeking an experienced insurance professional who is willing to think outside the box with a whole new approach to policy servicing. This position will be cross-functional and work hand in hand with our Sales, Service and Underwriting organizations to maximize profitable growth and expansion while providing exceptional service to our Agent partners. After 90 days of training in the office you’d be able to work from home!  About You   You’re a former Agent or Underwriter You love helping people, have a natural empathy for others and helping them find solutions and solve problems  Highly collaborative and enjoy working with others  Responsibilities Develop and maintain a strong working relationship with the Sales team Provide superb customer support and assistance via chat, phone, and email You are dedicated to meeting the expectations and requirements of our customers, you act with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Process customer service requests quickly and thoroughly Requirements Must be able to spend your first 90 days in our Austin office, prior to working from home Prior experience in Property or Homeowner’s insurance is required  A Property & Casualty – Broker/Agent license will be needed, but we are willing to provide training! Ability to work independently and collaboratively in a fast-paced and diverse environment Excellent oral and written communication skills Self-motivated and directed; ability to collaborate is a must, but you will be autonomous and expected to succeed without heavy direction Strong intellectual curiosity and a desire to help others solve problems Flexible and willing to do what is needed to get great work done A natural inclination to work within a culture that is fast-paced and dynamic Bachelor’s degree preferred Compensation and Perks Fun offices located in Austin, TX Free catered lunch 3 days a week and a fully stocked kitchen! Paid time off and multiple shifts available (9AM-6PM, 11AM-8PM, 10AM-7PM) Full time salary based on experience and equity in a fast-growing startup Competitive benefits including medical, dental, vision, STD, LTD, and flexible spending accounts  Fun, start-up environment -- casual dress, events, etc.   Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.  Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.    
Myhippo Mountain View, CA, USA
Aug 05, 2019
Role: Manager, Marketing Analytics Location:  Palo Alto, CA Reports To: Sr. Manager, Business Analytics Hippo is a VC-funded startup headquartered in Palo Alto, California, with Insurance Headquarters in Austin, Texas. Hippo is modernizing home insurance by putting customers at the center of everything we do. Using AI, aerial imagery, smart home devices, and beautiful UI/UX, we strive to provide clients with nothing less than the best coverage, best value and best customer service in the industry. This approach is clearly resonating with homeowners. Hippo has grown 25% a month, has a customer satisfaction score more than double the industry average and insures more than $90B in property value. We’re looking for the very best talent in the world to help us continue to find new ways of fundamentally redefining the role insurance plays in people’s lives.   About This Role  We are looking for an experienced Marketing Analyst who is passionate about data and digging deep below the surface to uncover insights that will play a critical role in guiding our communications approach.  Responsibilities Provide and maintain centralized reports in tableau dashboard to analyze large volumes of unstructured quantitative and qualitative data, interpret results and provide actionable insights. Infuse marketing strategy with data driven approaches, insights, results and optimizations. Data includes but is not limited to paid digital, social, search, television, radio, direct mail and affiliate marketing. Collaborate with marketing team and business analytics to develop data mapping documents which communicate how all media data from disparate sources will be joined in order for data to be processed and cleaned. Work with marketing team on measurement plan for each campaign to ensure alignment and set-up on goals, tracking and reporting dimensions prior to campaign launch. Build data driven strategies to increase acquisition, engagement, & retention across all digital and offline channels. Be an onsite expert in analyzing effectiveness of email programs, social programs, paid media and offline media. Including how channels operate as a single channel as well as within an integrated marketing plan. Draft hypotheses and design test structures to draw actionable opportunities for scale and or efficiency programs and how those contribute to the overall effectiveness of growth and ROI. Build and maintain predictive models to quantify lifetime value of the customers. Create convincing business cases highlighting opportunities to implement innovative targeting solutions across partners and channels. Own UTM parameters/Unique tracking of offline media, naming conventions and documentation specific to paid media.  Assist with assessment of attribution strategy to support multi-touch and shared attribution measurement.  Requirements 5+ years business/marketing analytics experience. Self-motivated and directed; ability to collaborate is a must, but you will be autonomous and expected to succeed without heavy direction. Strong intellectual curiosity and a desire to understand the business. A natural inclination to work within a culture that is fast-paced and dynamic. Bachelor’s degree in statistics, mathematics, or degree in quantitative field. Strong knowledge of SQL and experience building dashboards and databases. Demonstrates an understanding of digital tagging, tracking, QA, and maintenance. Deep understanding of statistical concepts and techniques and the ability to execute analytics projects in open source tools (i.e. media/marketing mix models, segmentation models, forecasting and optimization analysis). Exposure to paid marketing such as mobile, social, digital measurement approaches as well as an understanding of role of attribution and paths to conversions. Ideal candidate will also have exposure to off-line media and impact on website and conversion performance and attribution.  Expert level skills with Excel, visualization tools (Tableau) programming languages (Python or R). Excellent verbal and written communication skills including ability to present findings to different stakeholders. Compensation and Perks Fun offices located in Palo Alto, CA Stocked kitchen and BBQ Friday’s. Flexible, uncapped PTO (with manager approval). Full time salary based on experience and equity in a fast-growing startup. Competitive benefits including medical, dental, vision, ltd, std, EAP, and flexible spending accounts.  Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.  Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Myhippo Mountain View, CA, USA
Aug 05, 2019
  Role: Manager, Actuary & Risk Location: Palo Alto, CA Reports To: Head of Actuarial and Risk Hippo is a VC-funded startup headquartered in Palo Alto, California, with Insurance Headquarters in Austin, Texas. Hippo is modernizing home insurance by putting customers at the center of everything we do. Using AI, aerial imagery, smart home devices, and beautiful UI/UX, we strive to provide clients with nothing less than the best coverage, best value and best customer service in the industry. This approach is clearly resonating with homeowners. Hippo has grown 25% a month, has a customer satisfaction score more than double the industry average and insures more than $90B in property value.  We’re looking for the very best talent in the world to help us continue to find new ways of fundamentally redefining the role insurance plays in people’s lives.     Responsibilities Insights and Analytics:  Develop analytics and insights to identify opportunities and trends that drive the portfolio and performance. Work with our data team to help develop enhanced reporting models and metrics to better monitor portfolio trends and experience drivers. Lead periodic analyses and performance reviews for internal and external stakeholders (including for rate-making/indications, product development and reserving). Product and Underwriting Strategy and Innovation:  Identify innovative approaches to enhance Hippo's pricing/underwriting, portfolio mix, product offering, and value proposition. Monitor market trends, competitors, and performance to help shape pricing and product strategy and improve our positioning. Support the evaluation of different approaches/options to help drive key decisions. Business Process Design & Optimization:  Work with the tech teams to shape and enhance data flows to improve efficiency and transparency on key metrics and related reporting needs. Help develop and build core internal and partner-focused processes to support insights and monitoring of trends. Requirements ACAS designation required (FCAS designation is a bonus) 5+ years of proven, technical experience in P&C Actuarial, encompassing: Core actuarial concepts, theories, and methods across multiple lines of business (with significant exposure to Homeowners) Pricing and Ratemaking Regression Analysis and Predictive Modeling Reserving Economic Capital Management Reinsurance structure and modelling Product filings and compliance matters (including preparing DOI submissions) Regulatory reporting and related requirements Prior exposure to, and a good understanding of, the technical aspects of the broader insurance business (i.e., sales/distribution, underwriting, product/portfolio management, forms/filings, and ECM/reinsurance) - and how they relate back to portfolio dynamics and experience Self-motivated and directed; ability to collaborate is a must, but you will be autonomous and expected to succeed without heavy direction Flexible and willing to do what is needed to get great work done Compensation and Perks Fun offices located in Palo Alto, CA Stocked kitchen and awesome BBQ Friday’s Flexible, uncapped PTO (with manager approval) Full time salary based on experience and equity in a fast-growing startup Competitive benefits including medical, dental, vision, ltd, std, EAP, and flexible spending accounts Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Myhippo Austin, TX, USA
Aug 05, 2019
Role: Manager, Vendor Partnerships Location: Austin, TX Reports To: Head of Claims Hippo is a VC-funded startup headquartered in Palo Alto, California, with Insurance Headquarters in Austin, Texas. Hippo is modernizing home insurance by putting customers at the center of everything we do. Using AI, aerial imagery, smart home devices, and beautiful UI/UX, we strive to provide clients with nothing less than the best coverage, best value and best customer service in the industry. This approach is clearly resonating with homeowners. Hippo has grown 25% a month, has a customer satisfaction score more than double the industry average and insures more than $90B in property value. We’re seeking the most passionate and skilled talent to redefine the role insurance plays in people’s lives. About This Role We’re seeking an organized, detail oriented, and effective leader to build the vendor network that would serve our customers throughout the claims process. This role will take our world-class claims operations to the next level in a truly differentiated way! About You Highly organized with superb communication skills You are detail oriented, flexible and love to collaborate with others to ensure a superb customer experience You are responsive, attentive and enjoy working in a dynamic team environment Responsibilities Serve as main point of contact and relationship manager between Hippo’s claims team and key vendors Structure and scale partnerships with home services vendors. Your goal is to enable Hippo to offer customers a concierge-like experience when submitting claims, providing high-quality options for any home servicing need Establish operational processes and frameworks to select and manage vendors across all types of claims. Coordinate, manage and evaluate vendors throughout each claim process. Identify, evaluate and manage new partnerships in support of Hippo’s claims team, while delivering against key success metrics. Negotiate partnership agreements, working with Hippo’s legal and other cross-functional teams Handle finances such as billing vendors for services rendered in a timely, accurate, and thorough manner Maintain a deep understanding of the claims management and home servicing landscapes Requirements Bachelor’s degree 5-8+ years of relevant experience in multifamily residential property management 2-3+ years of vendor management or partnership management experience; strong negotiation skills Prior claims experience highly preferred  Strong computer skills; working knowledge of Microsoft Office applications (word and excel) and use of web-based services Commitment to customer service Ability to communicate well both verbally and in writing Ability to problem solve by using creativity and independent thinking Attention to detail Sense of urgency Flexible and willing to do what is needed to get great work done A natural inclination to work within a culture that is fast-paced and dynamic Compensation and Perks Fun offices located in Austin, TX Fully stocked kitchen and catered lunch on Fridays Paid time off Full time salary based on experience and equity in a fast-growing startup Competitive benefits including medical, dental, vision, STD, LTD, and flexible spending accounts Fun, start-up environment -- casual dress, events, etc. Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Myhippo Austin, TX, USA
Aug 05, 2019
Role: Property Adjuster  Location: Austin, TX Reports To: Property Lead Hippo is a VC-funded startup headquartered in Palo Alto, California, with Insurance Headquarters in Austin, Texas. Hippo is modernizing home insurance by putting customers at the center of everything we do. Using AI, aerial imagery, smart home devices, and beautiful UI/UX, we strive to provide clients with nothing less than the best coverage, best value and best customer service in the industry. This approach is clearly resonating with homeowners. Hippo has grown 25% a month, has a customer satisfaction score more than double the industry average and insures more than $90B in property value. We’re seeking the most passionate and skilled talent to redefine the role insurance plays in people’s lives. About This Role  We’re seeking an experienced property adjuster to handle homeowner claims involving multiple states. This is a desk position with minimum travel required. The adjuster will make phone contact with customers, provide excellent customer service and coordinate the inspection process as well as payments for losses.   About You  Customer centric focus Problem solver Outside the box thinker Enthusiastic Responsibilities Claim set up including initial contact with customers and regulatory compliance Investigation of coverage Explain coverage to policyholders providing excellent customer service  Assign vendors for field work Review estimates, documents and correspondence Issue payments Requirements Minimum 3-5 years experience in desk adjusting  Texas adjusters license required  Strong understanding of claims processes and policy language Self-motivated and directed; ability to collaborate is a must, but you will be autonomous and expected to succeed without heavy direction Flexible and willing to do what is needed to get great work done A natural inclination to work within a culture that is fast-paced and dynamic Superb phone skills and quality customer experience Bachelor’s degree preferred Compensation and Perks Fun offices located in Austin, TX Fully stocked kitchen and catered lunch on Fridays Paid time off  Full time salary based on experience and equity in a fast-growing startup Competitive benefits including medical, dental, vision, STD, LTD, and flexible spending accounts  Fun, start-up environment -- casual dress, events, etc.   Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.  Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known
Myhippo Remote, OR 97458, USA
Aug 05, 2019
Role: Regional Territory Manager Location: Remote-Ohio (Mid-West Region) Reports To: Director of Agency Operations Hippo is modernizing home insurance by putting customers at the center of everything we do. We strive to provide them with nothing less than the best policies, best value and best customer service in the industry. And as if that wasn’t enough, it’s really just the beginning. Hippo’s true ambition lies in helping prevent people from having problems with their homes to begin with. Because, at the end of the day, the best home insurance policy is the one you never have to use. This approach is clearly resonating with people. Hippo has grown 25% a month over the past year, has a customer satisfaction score more than double the industry average and insures more than $50B in property value. We’re looking for the very best talent in the world to help us continue to find new ways of fundamentally redefining the role insurance plays in people’s lives. About This Role The Regional Territory Manager would be responsible for agency appointments, training agency personnel on Hippo’s products, procedures and underwriting guidelines with the goal of increasing Hippo’s product sales in the Mid-West region. The Regional Territory Manager would also provide input and participate in gathering and creating reports relating to weekly agency visits and contacts, market intelligence, market planning and communication of technical development of products and services to clients. About You You are well-versed in the property insurance realm and have an in-depth knowledge of the industry as a whole. You’re great at building relationships and evangelizing products, processes and training others on best practices. Responsibilities Evaluates agency qualifications for appointment and make appropriate recommendations for appointment. Coordinates receipt of and execution of appointment paperwork between agents and company. Schedules, coordinates and conducts agent training sessions on individual and regional basis. Schedules, coordinates and conducts monthly customer service training sessions. Collects and communicates feedback from agent and CSR training sessions to appropriate department to drive improvements. Responsible for agency production and quality of business. Provides recommendations as to modification of and improvement to web based quote and application platform and processes. Conducts agency marketing visits at least monthly with all appointed agents in assigned marketing territory; Conducts Q&A sessions Provides audit reports to Sales Management and Underwriting. Assists with agency communications. Completes quarterly agency evaluations to include production levels, progress toward any contingent commission. requirements, and quality of new business submissions, audit results, and loss results. Reviews results of quarterly agency evaluations with agency principal; establish corrective action plans to address area(s) of concern. Responsible for knowledge of all Hippo Insurance products, pricing and processes. Gathers knowledge of competitors, products, pricing and processes and educates Hippo’s team members. Provides input into annual rate review process. Collaborates with underwriting, operations, claims and marketing as needed. Requirements Bachelor’s degree or equivalent work experience. 5+ years experience marketing P&C personal experience in designated state including marketing to Independent Agents. Experience required in marketing to homeowners and/or personal auto and marketing in commercial lines is a plus. Must have experience training and developing agency staff. Must demonstrate ability to problem solve and negotiate with special emphasis on closing the sale. Understanding and experience with enacting FCRA and GLB regulation. Must be able to understand and review agency qualifications for appointment and make recommendations for appointment or dismissal. Experience selling and marketing to large territories P&C personal lines and Commercial products including homeowners, and personal auto is required. Must possess excellent written and oral communication and organizational skills including; formal presentation skills before both small and large groups. Licenses and / or Certifications: CPCU and/or CIC designation desirable. Self-motivated and directed; ability to collaborate is a must, but you will be autonomous and expected to succeed without heavy direction Strong intellectual curiosity and a desire to help others solve problems Flexible and willing to do what is needed to get great work done Compensation and Perks Paid time off Full time salary based on experience and equity in a fast-growing startup Competitive benefits including medical, dental, vision, STD, LTD, and flexible spending accounts Fun, start-up environment -- casual dress, events, etc. Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Myhippo Mountain View, CA, USA
Aug 05, 2019
Hippo is looking for a Senior Accountant to join our team! Hippo is a VC-funded startup headquartered in Palo Alto, California, with Insurance Headquarters in Austin, Texas. Hippo is modernizing home insurance by putting customers at the center of everything we do. Using AI, aerial imagery, smart home devices, and beautiful UI/UX, we strive to provide clients with nothing less than the best coverage, best value and best customer service in the industry. This approach is clearly resonating with homeowners. Hippo has grown 25% a month, has a customer satisfaction score more than double the industry average and insures more than $90B in property value. We’re looking for the very best talent in the world to help us continue to find new ways of fundamentally redefining the role insurance plays in people’s lives. About This Role We are searching for a highly-motivated and detail-oriented Senior Accountant to join our global Accounting team. The role is hands-on and will work cross-functionally with other departments in the organization. You will be joining a stellar accounting team, based in Palo Alto, CA. This person will be working directly with the Assistant Corporate Controller to ensure the integrity of accounting information by researching account issues for compliance and by establishing quality control over financial transactions and financial reporting. About You You want to be a part of a rapidly growing start-up where you’ll work closely with executives and have exposure to big picture strategy vs. being siloed into one part of a business. You are detailed oriented, thrive on producing accurate account reconciliations, prepare journal entries that form part of financial statements and ensuring proper compliance and controls. You’re looking to work with a team of really smart, accomplished, humble leaders who will be focused on your professional growth. Responsibilities Prepare detailed and well supported journal entries, account reconciliations that form part of monthly close accounting cycle and financial statements in accordance with USGAAP Verify, allocate, post and reconcile transactions Support in preparation of financial statements and supporting schedules Produce error-free accounting reports and present their results Analyze financial information and summarise financial status Review and recommend modifications to accounting systems and procedures Prepare and provide support for the preparation of audit schedules for external audit Be integral to the month-end and year-end close process Develop and document business processes and accounting policies to maintain and strengthen internal controls Ensure compliance with internal control policies Requirements Active CPA with 3+ years of experience in accounting, financial and analytical roles. Bachelor’s Degree in Accounting or Finance Preferred Industry Exposure: Public Accounting (Big 4) and/OR InsurTech, FinTech, SaaS, Financial Services or Insurance Comprehensive knowledge and experience with general accounting, month-end close procedures, eliminations and consolidations, controls, internal reporting & analytics, and working with external auditors Good knowledge of US GAAP; conceptual and practical experience in researching, understanding and communicating technical accounting issues and conclusions Strong project management skills, attention to detail, accuracy, ability to work independently and multi-task, work under pressure, meet deadlines and be able to thrive in a fast-paced work environment Strong communication skills (written and oral) Excellent Excel/spreadsheet skills, competency with MSWord and PowerPoint Technical proficiency with one or more corporate financial/enterprise software packages. Hands-on experience with NetSuite is a plus. Team player, works well within a group, happy to take on responsibilities outside your role when needed Strong intellectual curiosity and a desire to understand the business Compensation and Perks Fun offices located in Palo Alto, CA Stocked kitchen and BBQ Friday’s Flexible, uncapped PTO (with manager approval) Full time salary based on experience and equity in a fast-growing startup Competitive benefits including medical, dental, vision, ltd, std, EAP, and flexible spending accounts Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Myhippo Mountain View, CA, USA
Aug 05, 2019
Senior Back End Engineer Hippo is a hyper-growth C round startup that is taking the market by storm. Our technology first approach is modernizing the otherwise stale home insurance industry, from IOT monitoring devices to our industry leading software. Led by a strong team of passionate business and technology veterans, we're rapidly expanding by inviting great engineers to join our talented, close knit team here in the Bay Area. We're looking for a talented senior backend engineer to help us grow the product line and expand across the United States. An ideal candidate brings leadership, maturity and a deep understanding of the software development life cycle. Responsibilities:  Work with a small, cross functional team on products and features to support and drive growth  Build user friendly, highly scalable and fault tolerant solutions across our industry disrupting product portfolio  Elevate our technology and best practices through partnership with the Head of Engineering and other tech leaders  Join stakeholder groups to guide engineering wide initiatives (security, devops, infrastructure, agile, hiring, etc)  Mentor and lead other engineers Required Qualifications:  5+ years professional experience as a backend developer on web services and systems  2+ years with NodeJS  Proficiency with database systems (such as MySQL, PostgreSQL, MongoDB)  Bachelor's degree in Computer Science, Engineering or equivalent Compensation & Perks:  Heavy equity package, competitive salaries, unlimited PTO policy (with manager approval)  Generous medical, dental, vision, 401K, FSA account, commuter benefits including free parking pass, and others.  Fully stocked kitchen & AMAZINGLY GOOD in-house BBQ on Fridays  Work and play with super smart, friendly people in our high energy office!   We are an equal opportunity employer. We believe diversity makes our team better and that discrimination based on race, gender, or anything else is self-defeating
Myhippo Mountain View, CA, USA
Aug 05, 2019
Senior Front End Engineer   Named one of the top startups to watch in 2019, Hippo is a hyper-growth C round startup that is taking the market by storm. Our technology first approach is modernizing the otherwise stale home insurance industry, from IOT monitoring devices to our industry leading software.  Led by a strong team of passionate business and technology veterans, we're rapidly expanding by inviting great engineers to join our talented, close knit team here in the Bay Area.   We're looking for a talented senior front end engineer to help us grow the product line and expand across the United States. An ideal candidate brings leadership, maturity and a deep understanding of the software development life cycle.   Responsibilities:  Work with a small, cross functional team on products and features to drive growth  Build user friendly, highly scalable solutions across our industry disrupting product portfolio  Elevate our technology and best practices through partnership with the Head of Engineering and other tech leaders  Join stakeholder groups to guide engineering wide initiatives (security, devops, infrastructure, agile, hiring, etc)  Mentor and lead other engineers   Required Qualifications:  5+ years professional experience as a front end developer (HTML/CSS/JavaScript)  2+ years working on a consumer facing product  2+ years of heavy experience with React  Strong command of JavaScript, CSS, cross-browser compatibility issues, browser degradation strategies, optimization techniques  and device-portability techniques  Bachelor's degree in Computer Science, Engineering or equivalent   Compensation & Perks:  Heavy equity package, competitive salaries, unlimited PTO policy (with manager approval)  Generous medical, dental, vision, 401K, FSA account, commuter benefits including free parking pass, and others.  Fully stocked kitchen & AMAZINGLY GOOD in-house BBQ on Fridays  Work and play with super smart, friendly people in our high energy office!   We are an equal opportunity employer. We believe diversity makes our team better and that discrimination based on race, gender, or anything else is self-defeating
Myhippo Mountain View, CA, USA
Aug 05, 2019
Named one of the top startups to watch in 2019, Hippo is a hyper-growth C round startup that is taking the market by storm. Our technology first approach is modernizing the otherwise stale home insurance industry, from IOT monitoring devices to our industry leading software.  Led by a strong team of passionate business and technology veterans, we're rapidly expanding by inviting great engineers to join our talented, close knit team here in the Bay Area.   We're looking for a talented senior back end engineer to help us grow the product line and expand across the United States. An ideal candidate brings leadership, maturity and a deep understanding of the software development life cycle.  Responsibilities: Work with a small, cross functional team on products and features to drive growth Build user friendly highly scalable, fault tolerant solutions across our industry disrupting product portfolio Elevate our technology and best practices through partnership with the Head of Engineering and other tech leaders Join stakeholder groups to guide engineering wide initiatives (security, devops, infrastructure, agile, hiring, etc) Mentor and lead other engineers Required Qualifications: 5+ years professional experience as a full stack engineer on web applications and services 2+ years of experience with NodeJS or similar backend scripting technology 2+ years of experience with React Experience working with database systems (such as MySQL, PostgreSQL, MongoDB) Bachelor's degree in Computer Science, Engineering or equivalent Compensation & Perks: Great equity package, competitive salaries, unlimited PTO policy (with manager approval) Generous medical, dental, vision, 401K, FSA account, commuter benefits including free parking pass, and others. Fully stocked kitchen & AMAZINGLY GOOD in-house BBQ on Fridays Work and play with super smart, friendly people in our high energy office!    We are an equal opportunity employer. We believe diversity makes our team better and that discrimination based on race, gender, or anything else is self-defeating
Myhippo Mountain View, CA, USA
Aug 05, 2019
Senior QA Engineer   Named one of the top startups to watch in 2019, Hippo is a hyper-growth C round startup that is taking the market by storm. Our technology first approach is modernizing the otherwise stale home insurance industry, from IOT monitoring devices to our industry leading software.  Led by a strong team of passionate business and technology veterans, we're rapidly expanding by inviting great engineers to join our talented, close knit team here in downtown Mountain View.   We're looking for a talented software testing engineer to help us grow the product line and expand across the United States. An ideal candidate brings curiosity, maturity, attention to details and a deep understanding of the software development life cycle.   Responsibilities: Lead quality assurance efforts through the design, implementation and support of new features and products and working with cross-functional teams to achieve such efforts. Design test cases, drive automation, perform manual testing and prioritize these functions. Collaborate with the engineering leadership team to improve automation, QA methodologies, and best practices throughout the company Utilize and apply expert knowledge of computer science principles and methodologies to evaluate test case automation capabilities Review and approve automated test cases developed by other Engineers Assist with defining and prioritizing product requirements Create and develop test automation frameworks, test suites, UI automation scripts, API test cases, and SQL queries that can be used for various testing and building functions for applications. Conduct cross-browser testing to check the compatibility of applications across various browsers (e.g., Chrome, Safari, Firefox, Edge). Implement test infrastructures (Page Object Models) for web-based applications     Required Qualifications:   Bachelor’s degree or equivalent in Computer Science, Computer Engineering, Information Technology or any related field of study Three (3) years of post-degree, progressively responsible experience Demonstrable knowledge, experience, skill and proficiency with the following: Scrum/Agile methodologies SDLC Unix / Linux environments. AWS / GCP cloud environments Jira or Bugzilla for bug tracking One or more of the following: SQL, HTML, JavaScript, CSS One or more of the following testing tools: Selenium IDE, Selenium Web Driver, JUnit, TestNG, Jenkins, TestRail   Compensation & Perks: Generous equity package, competitive salaries, unlimited PTO policy (with manager approval) Generous medical, dental, vision, 401K, FSA account, commuter benefits including free parking pass, and others. Fully stocked kitchen & AMAZINGLY GOOD in-house BBQ on Fridays Work and play with super smart, friendly people in a high energy office environment   We are an equal opportunity employer. We believe diversity makes our team better and that discrimination based on race, gender, or anything else is self-defeating
Myhippo Mountain View, CA, USA
Aug 05, 2019
Role: Senior Technical Recruiter Location:  Palo Alto, CA Reports To: Head of People Hippo is a VC-funded startup headquartered in Palo Alto, California, with Insurance Headquarters in Austin, Texas. Hippo is modernizing home insurance by putting customers at the center of everything we do. Using AI, aerial imagery, smart home devices, and beautiful UI/UX, we strive to provide clients with nothing less than the best coverage, best value and best customer service in the industry. This approach is clearly resonating with homeowners. Hippo has grown 25% a month, has a customer satisfaction score more than double the industry average and insures more than $90B in property value. We’re seeking a brilliant Senior Technical Recruiter to significantly scale our team. About This Role As the first internal recruiter hired, you’ll take ownership of establishing our internal recruiting discipline and best practices to ensure we continue acquiring incredible talent. You’ll report directly to the Head of People and spend time with an unusually accomplished and driven group who are just as motivated, talented, and creative as you are. In this critical and highly visible role, you’ll be responsible for full cycle recruiting including sourcing, driving candidate pipeline, branding Hippo as the employer of choice, and guiding hiring manager relationships. You’ll also have the freedom to develop new initiatives and roll out new programs internally. About You You thrive  in a fast-paced, collaborative, agile, and fun environment and can execute and deliver. You have a strong track record recruiting for technical roles in competitive markets, and are unafraid to innovate and push the boundaries of recruitment practices to bring in great talent into Hippo.   Responsibilities: Own the strategy to recruit a range of candidates in limited talent pools by driving a business plan, building key competitive research, developing industry profiles, networking, and direct sourcing Engage and partner with business leaders in order to understand their talent needs Source and screen the best candidates and then coordinate the interview process, and closing of candidates for assigned roles Network and maintain relationships with key talent communities Be passionate and knowledgeable about our business and committed to our mission Maintain knowledge of top competitors and the industry Use talent market expertise, data, and business acumen to educate and influence hiring managers on how to identify and acquire the best talent Requirements 3-5 years’ experience in full cycle technical recruiting Excellent business partnership skills and experience working with hiring managers, ensuring a positive candidate experience, constructing offers, and closing candidates Knowledge of innovative sourcing methodologies and non-traditional channels to find new candidates The ability to work effectively in high pressure situations and come up with a creative way of hitting targets Familiarity with Greenhouse, LinkedIn, referral programs, etc. Experience building competitive employment brands through internal and external channels Self-motivated and directed; ability to collaborate is a must, but you will be autonomous and expected to succeed without heavy direction Strong intellectual curiosity and a desire to understand the business Flexible and willing to do what is needed to get great work done A natural inclination to work within a culture that is fast-paced and dynamic Ability to combine business acumen with strong influencing skills to advise and coach hiring partners Background in recruiting, sourcing, and/or HR required Bachelor’s degree required Compensation and Perks: Fun offices located in Palo Alto Fully stocked kitchen & BBQ Friday’s Flexible, uncapped PTO (with manager approval) Full time salary based on experience and equity in a fast-growing startup Competitive benefits including medical, dental, vision, flexible spending accounts Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Myhippo Austin, TX, USA
Aug 05, 2019
Role: Underwriting & Customer Support Project Lead Location:  Austin, TX Reports To: Senior Director of Underwriting & Customer Support Hippo is a VC-funded startup headquartered in Palo Alto, California, with Insurance Headquarters in Austin, Texas. Hippo is modernizing home insurance by putting customers at the center of everything we do. Using AI, aerial imagery, smart home devices, and beautiful UI/UX, we strive to provide clients with nothing less than the best coverage, best value and best customer service in the industry. This approach is clearly resonating with homeowners. Hippo has grown 25% a month, has a customer satisfaction score more than double the industry average and insures more than $90B in property value. We’re looking for the very best talent in the world to help us continue to find new ways of fundamentally redefining the role insurance plays in people’s lives.   About This Role  We are seeking a Underwriting & Customer Support Project Lead  who will work closely with our Senior Director of Underwriting & Customer Support to help drive our business goals. This will be a point person on our team who makes sure everyone has the proper resources, information, and analytics to achieve objectives. We want this person to identify and come up with solutions to obstacles that hinder performance, then ensure those strategies are implemented and reported on. The main goal will be for this person to build strong cross-functional partnerships with our leaders & team members in order to drive process improvements.  About You  You spent some time in management consulting and are comfortable driving strategy and operations. You’re well versed in property insurance and have a solid understanding of how home insurance works for underwriting, claims, and service. You wake up thinking of ways to improve processes and have a knack for gaining buy in from both senior leadership and team members. You’re excited to work in a start-up where you’ll be able to create order out of chaos and have a significant impact on our overall business strategy.  Responsibilities Manage, coach and mentor our expanding group of operations professionals supporting our underwriting & customer support efforts Implement best practices in the areas of quoting, customer support and underwriting. Serve as a technical or business resource for business setting priorities, business requirements and identifying appropriate resources. Work together with our technology team to improve our technology work flow and technology systems Navigates and directs teams to effective outcomes across functional & organizational lines. Strong operations management skills, including project and program management, process analysis and design. Able to reconcile & resolve multiple & conflicting data to drive effective operational & business decisions. Can articulate and support conclusions based on hard data and analysis. Able to negotiate mutually beneficial solutions both internally and externally. Comfortable and adept in communicating with both technical and non-technical stakeholders. Demonstrates maturity, confidence, and ability to lead and manage change in a dynamic environment. Comfortable working in both collaborative and challenging circumstances and uses appropriate techniques in each. Thrives on reconciling multiple, competing issues and priorities. Able to maintain focus and accountability in ambiguous situations. Thinks strategically; executes tactically while maintaining consistency of action & integrity of outcomes across operations functions. Effectively establishes consistency in execution across multiple teams Help lead standardization efforts; Provide documentation to the Training department to improve how users are interacting with applications; Perform other duties as assigned. Requirements Bachelor's degree in business preferred  5-7 years of experience in middle to back operations at insurance/reinsurance companies or in a consulting company This role will require an in-depth knowledge of how home insurance works for underwriting, claims and service. So, prior Property Insurance experience is a must. Proven Process Management, Project Management and Operational improvement experience is needed Excellent analytical skills Knowledge of Excel, SQL and ability to generate ad hoc reporting will be needed Strong verbal and written communications skills Self-motivated and directed; ability to collaborate is a must, but you will be autonomous and expected to succeed without heavy direction Strong intellectual curiosity and a desire to help others solve problems Flexible and willing to do what is needed to get great work done A natural inclination to work within a culture that is fast-paced and dynamic Compensation and Perks Fun offices located in Austin, TX Fully stocked kitchen and catered lunch on Fridays Paid time off  Full time salary based on experience and equity in a fast-growing startup Competitive benefits including medical, dental, vision, STD, LTD, and flexible spending accounts  Fun, start-up environment -- casual dress, events, etc.   Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.  Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Myhippo Mountain View, CA, USA
Aug 05, 2019
Named one of the top 57 start-ups to watch in 2019, Hippo is a hyper-growth C round start-up, that has raised $109 million in 3 years, and is taking the market by storm. Hippo is modernizing home insurance by putting customers at the center of everything we do.  We strive to provide them with nothing less than the best policies, best value and best customer service in the industry. And as if that wasn’t enough, it’s really just the beginning. Hippo’s true ambition lies in helping prevent people from having problems with their homes to begin with.  Because, at the end of the day, the best home insurance policy is the one you never have to use. This approach is clearly resonating with people. Hippo has grown 25% a month over the past year, has a customer satisfaction score more than double the industry average and insures more than $50B in property value. Led by a CEO with one start-up success already under his belt we're rapidly expanding the team to join our talented, close knit team here in downtown Mountain View.  We are looking for an experienced, hands-on, creative and quantitative Head of Growth Marketing to lead and scale our customer acquisition efforts through a variety of channels.  Responsibilities: Own and lead all aspects of performance marketing: develop strategies and plans to drive near-term new customer acquisition and build a foundation for healthy growth into the next decade Develop, implement and execute a growth strategy to accelerate profitable, large-scale customer acquisition across multiple channels and initiatives; including, but not limited to: Paid Search, Google, Facebook, Affiliates, Re-targeting and more Be directly responsible for the strategy, conceptualization, creation, launch, analysis, optimization and management of successful campaigns Ensure consistent and compelling branding, creative and messaging across all channels Develop new and comprehensive approaches to measure effectiveness of all marketing initiatives Responsible for regular analytics, dashboards, and reporting; effectively communicating with team about acquisition performance, wins and challenges Lead customer and channel performance analyses to measure effectiveness of campaigns, draw marketing insights, and communicate with broader team Innovate and continuously seek to improve all aspects of acquisition: test and optimize across the entire conversion funnel, test new user acquisition channels / partners, etc. Our Ideal Candidate Has: 10+ direct customer acquisition experience with both mobile and web user acquisition experience Direct experience testing across the entire conversion funnel Exceptional analytical skills; ability to analyze and synthesize data for reporting and optimization Excellent communication and writing skills, including ability to effectively communicate with our audience in a consistent brand voice Strong judgement and attention to detail Self starter with strong coordination, organization, interpersonal, planning, communication and multi-tasking skills. Willingness to pitch in where needed. Compensation and Perks Fun offices located in downtown Mountain View, less than a 5 minute walk from Caltrain Stocked kitchen and awesome BBQ Friday’s Flexible, uncapped PTO (with manager approval) Full time salary based on experience and equity in a fast-growing startup Competitive benefits including medical, dental, vision, ltd, std, EAP, and flexible spending accounts Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Myhippo Mountain View, CA, USA
Aug 05, 2019
  Role: Actuarial Senior Analyst Location: Mountain View, CA Reports To: Head of Actuarial and Risk Hippo is modernizing home insurance by putting customers at the center of everything we do.  We strive to provide them with nothing less than the best policies, best value and best customer service in the industry. And as if that wasn’t enough, it’s really just the beginning. Hippo’s true ambition lies in helping prevent people from having problems with their homes to begin with.  Because, at the end of the day, the best home insurance policy is the one you never have to use. This approach is clearly resonating with people. Hippo has grown 25% a month over the past year, has a customer satisfaction score more than double the industry average and insures more than $50B in property value.   We’re looking for the very best talent in the world to help us continue to find new ways of fundamentally redefining the role insurance plays in people’s lives.     Responsibilities Create, validate, and maintain data and analysis necessary for pricing indications, rate monitoring at a granular and portfolio level for Growth and Profit. Perform extensive statistical insurance reviews that require analysis of trends, factors, issues, competitive analysis, and rate level indications for use in pricing and underwriting. Work with our data team to help develop enhanced reporting models and metrics to better monitor portfolio trends and experience drivers. Lead periodic analyses and performance reviews for internal and external stakeholders (including for rate-making/indications, product development and reserving). Leverage pricing and underwriting data science to elevate Hippo's analytics and data science to next level into pricing and underwriting using external and internal data and incorporating into filing processes. Requirements Strong research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analysis on less structured data Detailed understanding of expense components and trends including permissible loss ratio (PLR), reinsurance allocations, claims trends, and other key metrics Experience with statistical analysis tools, such as R, SAS, or STATA Very good SQL skills Self-motivated and directed; ability to collaborate is a must, but you will be autonomous and expected to succeed without heavy direction Strong intellectual curiosity and a desire to understand the business Flexible and willing to do what is needed to get great work done A natural inclination to work within a culture that is fast-paced and dynamic Compensation and Perks Fun offices located in downtown Mountain View, less than a 5 minute walk from Caltrain Stocked kitchen and awesome BBQ Friday’s Flexible, uncapped PTO (with manager approval) Full time salary based on experience and equity in a fast-growing startup Competitive benefits including medical, dental, vision, ltd, std, EAP, and flexible spending accounts Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Myhippo Mountain View, CA, USA
Aug 05, 2019
Hippo is looking for an Assistant Corporate Controller to join our team!  Hippo is a VC-funded startup headquartered in Palo Alto, California, with Insurance Headquarters in Austin, Texas. Hippo is modernizing home insurance by putting customers at the center of everything we do. Using AI, aerial imagery, smart home devices, and beautiful UI/UX, we strive to provide clients with nothing less than the best coverage, best value and best customer service in the industry. This approach is clearly resonating with homeowners. Hippo has grown 25% a month, has a customer satisfaction score more than double the industry average and insures more than $90B in property value. We’re looking for the very best talent in the world to help us continue to find new ways of fundamentally redefining the role insurance plays in people’s lives. About This Role The Assistant Corporate Controller will be a founding member of Hippo’s accounting team, based in Palo Alto, CA. This person will be working directly with the VP Corporate Controller and CFO to build the Company’s accounting function. About You You have a proven history of building accounting teams, processes and financial controls from the ground up. This is an ideal role for a servant leader who is accustomed to rolling up their sleeves to get things done while also having a significant contribution to big picture strategy. Your days are spent driving day-to-day operations, overseeing the monthly close process, and being the primary contact with external auditors and advisors. Responsibilities Manage the monthly close and consolidation process including reviewing journal entries, balance sheet reconciliations, and monthly close meetings. Oversee operations and accuracy of all activities that impact the general ledger, including AP, AR, accruals, revenue, equity, etc. Hire, train and work with new accounting team members to establish performance goals and objectives for each year Manage consolidation of subsidiary financial results, including consolidation eliminations. Manage outside tax advisors to prepare quarterly tax provision, annual returns, and ensure compliance with Federal and State tax laws Manage technical accounting research and implement conclusions in day to day accounting operations Requirements Active CPA with 7+ years of experience in accounting, financial and analytical roles. Preferred Industries: InsurTech, FinTech, SaaS, Financial Services or Insurance Comprehensive knowledge and experience with general accounting, managing accounting team, month-end close procedures, eliminations and consolidations, controls, internal reporting & analytics, and working with external auditors Deep knowledge of US GAAP; conceptual and practical experience in researching, understanding and communicating technical accounting issues and conclusions Big 4 experience and/or prior role as Asst. Corporate Controller or Sr. Accounting Manager in a growth-stage technology company preferred Strong project management skills, ability to work independently and multi-task, work under pressure, meet deadlines and be able to thrive in a fast-paced work environment Strong communication skills (written and oral) Excellent Excel/spreadsheet skills, competency with MSWord and PowerPoint Technical proficiency with one or more corporate financial/enterprise software packages. Hands-on experience with NetSuite is a plus. Team player, works well within a group, happy to take on responsibilities outside your role when needed Strong intellectual curiosity and a desire to understand the business Compensation and Perks Fun offices located in downtown Mountain View, less than a 5 minute walk from Caltrain  Stocked kitchen and BBQ Friday’s Flexible, uncapped PTO (with manager approval) Full time salary based on experience and equity in a fast-growing startup Competitive benefits including medical, dental, vision, ltd, std, EAP, and flexible spending accounts Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Myhippo Austin, TX, USA
Aug 05, 2019
Role: Claims Project Lead Location:  Austin, TX Reports To: Head of Claims Hippo is a VC-funded startup headquartered in Palo Alto, California, with Insurance Headquarters in Austin, Texas. Hippo is modernizing home insurance by putting customers at the center of everything we do. Using AI, aerial imagery, smart home devices, and beautiful UI/UX, we strive to provide clients with nothing less than the best coverage, best value and best customer service in the industry. This approach is clearly resonating with homeowners. Hippo has grown 25% a month, has a customer satisfaction score more than double the industry average and insures more than $90B in property value. We’re looking for the very best talent in the world to help us continue to find new ways of fundamentally redefining the role insurance plays in people’s lives.   About This Role  We are seeking a Claims Project Lead who will work closely with our Head of Claims to help drive our business goals. This will be a point person on our team who makes sure everyone has the proper resources, information, and analytics to achieve objectives. We want this person to identify and come up with solutions to obstacles that hinder performance, ensure those strategies are implemented and reported on. The main goal will be for this person to build strong cross-functional partnerships with our leaders & team members in order to drive process improvements.  About You  You spent some time in management consulting and are comfortable driving strategy and operations. Ideally, you’re well versed in property insurance and maybe even have a background as a Product Analyst. You wake up thinking of ways to improve processes and have a knack for gaining buy in from both senior leadership and team members. You’re excited to work in a start-up where you’ll be able to create order out of chaos and have a significant impact on our overall business strategy.    Responsibilities Implement best practices in the areas of claims & customer support. Serve as a technical or business resource for business setting priorities, business requirements and identifying appropriate resources. Work together with our technology team to improve our technology work flow and technology systems Navigates and directs teams to effective outcomes across functional & organizational lines. Strong operations management skills, including project and program management, process analysis and design. Able to reconcile & resolve multiple & conflicting data to drive effective operational & business decisions. Can articulate and support conclusions based on hard data and analysis. Able to negotiate mutually beneficial solutions both internally and externally. Comfortable and adept in communicating with both technical and non-technical stakeholders. Demonstrates maturity, confidence, and ability to lead and manage change in a dynamic environment. Comfortable working in both collaborative and challenging circumstances and uses appropriate techniques in each. Thrives on reconciling multiple, competing issues and priorities. Able to maintain focus and accountability in ambiguous situations. Thinks strategically; executes tactically while maintaining consistency of action & integrity of outcomes across operations functions. Effectively establishes consistency in execution across multiple teams Help lead standardization efforts; Provide documentation to the Training department to improve how users are interacting with applications; Perform other duties as assigned. Requirements Bachelor's degree in business preferred  5-7 years of experience in middle to back operations at insurance/reinsurance companies or in a consulting company Ideally an in depth knowledge of the property claims process (not required) Proven Process Management, Project Management and Operational improvement experience is a must Excellent analytical skills Knowledge of Excel, SQL and ability to generate ad hoc reporting will be needed Strong verbal and written communications skills Self-motivated and directed; ability to collaborate is a must, but you will be autonomous and expected to succeed without heavy direction Strong intellectual curiosity and a desire to help others solve problems Flexible and willing to do what is needed to get great work done A natural inclination to work within a culture that is fast-paced and dynamic Compensation and Perks Fun offices located in Austin, TX Fully stocked kitchen and catered lunch on Fridays Paid time off  Full time salary based on experience and equity in a fast-growing startup Competitive benefits including medical, dental, vision, STD, LTD, and flexible spending accounts  Fun, start-up environment -- casual dress, events, etc.   Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.  Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Myhippo Austin, TX, USA
Aug 05, 2019
Role: Client Relations Specialist Location:   Austin, TX Reports To: Client Relations Manager Hippo is modernizing home insurance by putting customers at the center of everything we do.  We strive to provide them with nothing less than the best policies, best value and best customer service in the industry.  And as if that wasn’t enough, it’s really just the beginning. Hippo’s true ambition lies in helping prevent people from having problems with their homes to begin with.  Because, at the end of the day, the best home insurance policy is the one you never have to use. This approach is clearly resonating with people.  Hippo has grown 25% a month over the past year, has a customer satisfaction score more than double the industry average and insures more than $50B in property value.  We’re looking for the very best talent in the world to help us continue to find new ways of fundamentally redefining the role insurance plays in our lives. About This Role We’re seeking an experienced insurance professional who is willing to think outside the box with a whole new approach to policy servicing. This position will be cross-functional and work hand in hand with our Sales, Service and Underwriting organizations to maximize profitable growth and expansion while providing exceptional customer service to our customers. About You You love helping people, have a natural empathy for others and helping them find solutions and solve problems Highly collaborative and enjoy working with others Responsibilities Develop and maintain a strong working relationship with the Sales team Provide superb customer support and assistance via chat, phone, and email You are dedicated to meeting the expectations and requirements of our customers, you act with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Process customer service requests quickly and thoroughly Requirements Ability to work with Microsoft and Google products A Property & Casualty – Broker/Agent license is required Ability to work independently and collaboratively in a fast-paced and diverse environment Excellent oral and written communication skills Self-motivated and directed; ability to collaborate is a must, but you will be autonomous and expected to succeed without heavy direction Strong intellectual curiosity and a desire to help others solve problems Flexible and willing to do what is needed to get great work done A natural inclination to work within a culture that is fast-paced and dynamic Bachelor’s degree preferred Compensation and Perks Fun offices located in Austin, TX Stocked kitchen and BBQ Friday’s Paid time off and multiple shifts available Full time salary based on experience and equity in a fast-growing startup Competitive benefits including medical, dental, vision, STD, LTD, and flexible spending accounts Fun, start-up environment -- casual dress, events, etc. Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.