Turo

  • Los Angeles, CA
Turo Cambridge, MA
Oct 22, 2019
Jobs @ Turo Senior Government Relations Manager Cambridge Turo is expanding our Government Relations program and seeks a talented and experienced government relations professional to lead our efforts on developing relationships and managing policy issues in New York.  This government relations professional will focus their mandate on New York state legislature and executive branch.  The ideal candidate will also include government relations experience with local jurisdictions of New York City metropolitan area in their job history as well, but the top priority for Turo is that state-level experience in New York.  This is an incredible opportunity to join a fast-growing startup and to lead the company in relationship building, issue management, and problem-solving initiatives critical to Turo success in New York.  The successful candidate will join a team of world-class legal and government relations professionals who collaborate seamlessly and support and celebrate one another through the challenges and successes associated with this very demanding work.  Our success as a team is due directly to the genuine respect and comity we have for each other, which fuels our drive to win time and again.  (A robust sense of humor has helped as well.) The position is located in Albany, New York, NOT CAMBRIDGE Responsibilities: Drive all of Turo’s objectives relating to New York government relations. Develop and maintain relationships with key lawmakers, organizations, committees and programs that impact Turo operations with the New York state legislature and executive branch. Draw on existing experience and relationships to develop and execute strategies to promote concept of carsharing while defeating efforts by incumbents and others to slow or inhibit our growth. Monitor all policy making activities with impact on Turo in New York, and develop engagement, inoculation and education plans to address each one. Collaborate successfully with robust team of New York-dedicated consultants and attorneys. Contribute content to Turo grassroots website OpenRoad. Draft correspondence and collateral material for public use. Travel: Travel to and represent Turo in meetings, panel discussions, and group meetings in locations across North America.  Be available to travel to California on at least a quarterly basis.  Be available to travel to New York City and other locations around the Northeast on an adhoc basis.   Requirements: 7+ years professional Government Relations experience in private sector company with specific New York state experience and highly successful track record. High tech or platform business experience preferred. Direct government relations experience with elected officials, government appointees, staff, media, trade associations and other third-party groups in and around Albany and New York City. Knowledge of history and politics of the New York state legislature is essential. Some government relations familiarity with the New York state federal delegation and other states’ legislative and executive branches is desired but not the focus of this role. Strong organizational and communications skills including executive presence, public speaking, and writing is required. Demonstrated ability to work remotely with a manager in California and to be flexible, collaborative, and succeed in fluid startup environment is critical. Bachelor’s degree.   Benefits: Competitive salary and meaningful equity Employer paid medical, dental, and vision insurance Apple equipment Four weeks paid time off, 11 paid holidays, volunteer time off, parental leave Weekly catered lunch Company-sponsored happy hours and team events Turo owner matching and vehicle reimbursement program Turo travel credit every month About Turo Turo is the world’s largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com , the App Store, and Google Play, and check out our blog, Field Notes .     Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures.  Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply! Interested? Apply here.
Turo San Francisco, CA
Oct 20, 2019
Jobs @ Turo UX Research Manager San Francisco About our team We're a supportive, down-to-earth team of user researchers and product designers who work closely with engineers and product managers to discover, validate, and iterate on well-crafted experiences. We're fully bought into the belief that research insights fuel extraordinary experiences—at Turo there's no need to sell the value of user research, we're already devotees. Your role and impact The UX Research Manager will report to our VP of Design and lead our UX Research team. We’re looking for a leader to be a player/coach who uncovers meaningful insights about our users’ behaviors, wants and needs, and communicates actionable recommendations across the company. You'll also manage researchers to work in close partnership with designers, product managers, and engineers to evaluate new ideas and improve existing products.   You are an excellent communicator, and a flexible team player that can thrive in the dynamic mobility space. You are a strong UX research mentor and have experience coaching junior researchers to help them grow. You are comfortable working closely with designers, product managers, and engineers who care deeply about creating experiences that increase trust, safety and create delightful experiences for our community of hosts and guests. Moreover, as the leader of our UX research practice, you will help us refine our tools, and process as we continue to increase the impact of our research team. Responsibilities Manage, mentor and inspire our UX Researchers to conduct studies for our hosts and guests, including field research, diary studies, surveys, usability testing, and any other creative methods you find effective Deliver high-impact, strategic user research that helps shape product decisions from definition to launch, working at both a strategic and tactical level Find creative and compelling ways to evangelize research insights throughout the company, to help sustain an informed and empathetic organization Increase research team effectiveness by continually refining tools, processes, and workflows with the UX Research team Experience 8+ years of professional experience as a user researcher 1-2 years of experience managing or regularly mentoring junior researchers Masters or Ph.D. in Human-Computer Interaction, Sociology, Psychology, Anthropology or related field, or equivalent practical experience End-to-end experience with all aspects of user research (study design, recruiting, moderation, analysis, reporting) Excellent communication, presentation, social and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization Bonus Skills Experience conducting or managing international research Experience coordinating a research backlog While the UX research team most frequently focuses on qualitative methods, expertise with quantitative research methods is a big plus Benefits Competitive salary and meaningful equity Employer-paid medical, dental, and vision insurance Apple equipment Four weeks paid time off, volunteer time off, generous parental leave Weekly catered lunch Stocked kitchen and beverages Company-sponsored happy hours and team events Turo owner matching and vehicle reimbursement program Turo travel credit every month   Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at  https://turo.com , the App Store, and Google Play, and check out our blog,  Field Notes .  Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures. Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more  about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply!   Interested? Apply here.
Turo Phoenix, AZ
Oct 20, 2019
Jobs @ Turo Claims Supervisor Phoenix, AZ We are looking for a claims supervisor to join us as part of our claims team in Phoenix, AZ. This is an exciting opportunity to help continue to grow our new office and take part in a high energy work environment for a rapidly growing company with global ambitions. If you’re looking to make a real impact on an exciting part of the business, come join our team! This position reports to our Senior Claims Manager. Role & Responsibilities Lead and oversee a team of 5 to 8 claims associates and specialists Identify and drive ongoing improvements to our policies and procedures Foster a high quality work environment that inspires the team to deliver a world class claims experience to our customers Collaborate with your peers, team, supervisors and our outside vendors to continue to improve results Hire, onboard, develop and mentor your team Handle escalations of difficult situations Meet KPIs for customer satisfaction, financial performance, and employee satisfaction Complete weekly aged pending reports and reviews Payment authority and coverage reviews for all team members Vendor management assistance and review Training and knowledge checks Invoice reviews on all claims Daily metric reviews of your team Monthly scorecard updates and analysis Additional leadership assignments monthly High level decision making Multitasking different projects and prioritizing at a moments notice   Qualifications Strongly prefer minimum a minimum of 2-5 years experience in claims handling, including claims terminology, case study, and or underwriting. Strong understanding of relevant data and metrics to drive results BA/BS preferred Entrepreneurial mindset State licensing desirable (but not required) Exceptional personal qualities and people skills Outstanding conflict resolution and de-escalation skills Ability to work in a fast-paced environment, drive and embrace change Excellent follow-through, attention to detail, and with minimal need for supervision Must be a team player, with positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to the mission Commitment to high responsiveness and availability Strong proficiency with technology such as: Claims Management systems, CRM systems, Google Docs, MS Office, mobile systems.  Mac expertise a plus Benefits Competitive salary and meaningful equity Employer paid medical, dental, and vision insurance Apple equipment Four weeks paid time off, 11 paid holidays, generous parental leave Weekly catered lunch Stocked kitchen and beverages Company-sponsored happy hours and team events Turo travel credit every month   About Turo Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.   Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures.  Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply! #LI-TC1  Interested? Apply here.
Turo Phoenix, AZ
Oct 20, 2019
Jobs @ Turo Supervisor, Canada Claims (Bilingual Preferred) Phoenix, AZ We are looking for a Claims Supervisor for team Canada to join us as part of our claims team in Phoenix, AZ. This is an exciting opportunity to help continue to grow our new office and take part in a high energy work environment for a rapidly growing company with global ambitions. If you’re looking to make a real impact on an exciting part of the business, come join our team! This position reports to our Senior Claims Manager. Role & Responsibilities Lead and oversee a team of 5 to 8 claims associates and specialists Identify and drive ongoing improvements to our policies and procedures Foster a high quality work environment that inspires the team to deliver a world-class claims experience to our customers Collaborate with your peers, team, supervisors and our outside vendors to continue to improve results Hire, onboard, develop and mentor your team Handle escalations of difficult situations Meet KPIs for customer satisfaction, financial performance, and employee satisfaction Complete weekly aged pending reports and reviews Payment authority and coverage reviews for all team members Vendor management assistance and review Training and knowledge checks Invoice reviews on all claims Daily metric reviews of your team Monthly scorecard updates and analysis Additional leadership assignments monthly High level decision making Multitasking different projects and prioritizing at a moments notice Qualifications Minimum 3-5 years leadership experience required Strongly prefer minimum a minimum of 2-5 years experience in claims handling, including claims terminology, case study, and or underwriting. Strong understanding of relevant data and metrics to drive results BA/BS preferred French Language skill preferred Entrepreneurial mindset State licensing desirable (but not required) Exceptional personal qualities and people skills Outstanding conflict resolution and de-escalation skills Ability to work in a fast-paced environment, drive and embrace change Excellent follow-through, attention to detail, and with minimal need for supervision Must be a team player, with a positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to the mission Commitment to high responsiveness and availability Strong proficiency with technology such as Claims Management systems, CRM systems, Google Docs, MS Office, mobile systems. Mac expertise a plus Benefits Competitive salary and meaningful equity Employer-paid medical, dental, and vision insurance Apple equipment Four weeks paid time off, 11 paid holidays, generous parental leave Weekly catered lunch Stocked kitchen and beverages Company-sponsored happy hours and team events Turo travel credit every month About Turo Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.   Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures.  Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply! #LI-TC1  Interested? Apply here.
Turo San Francisco, CA
Oct 20, 2019
Jobs @ Turo Senior People Operations Generalist San Francisco Are you passionate about helping people solve problems in a fast-growing tech company? If so, join our People Ops team and fit right in with other individuals who share your insatiable curiosity and dedication. As a Sr. People Ops Generalist, you will advise employees and managers on a wide range of day-to-day People Ops inquiries. You will play a key role in driving an excellent employee experience by supporting programs, policies, processes, and systems. Responsibilities Advise employees on day-to-day inquiries related to pay, benefits, learning, policies, employee data, and People Ops systems; escalate as appropriate. Investigate minor employee complaints and policy questions that arise through multiple channels (Slack, email, etc.), and triage as needed with People Ops team Own the employee experience from offer acceptance through onboarding, ensuring a smooth and valuable experience.  Facilitate the smooth onboarding and offboarding of employees. Be the first point of contact for benefits questions, etc. and manage open enrollment Coach managers in navigating performance, attendance, disability accommodations, and other basic employee relations cases. Partner directly with leaders and People Ops business partners on planning and implementing employee separations, transfers, assignments, reorganizations, and other complex employment actions. Analyze employment data to help inform decisions for People Ops and our businesses. Identify ways to improve our people operations, including systems and processes to support our growth at scale. Support the launch and communication of engagement surveys and results to teams across Turo. Requirements Helpfulness and the ability to go above and beyond to deliver a great customer experience. A collaborative mindset with a focus on teamwork, transparency, and open communication. Ability to plan and manage projects and complex cases that span multiple weeks/months. Attention to detail and ability to maintain confidential information. Experience advising employees and managers, ideally with some exposure to employee relations. Ability to identify potential risks and analyze problems. Comfortable communicating with employees at all levels, including verbal and written. Strong working knowledge of US labor laws and employment policies. Working knowledge of HR best practices (at least five years of HR experience, preferably working with a global tech company). Experience with cloud-based HR systems (ADP WorkforceNow is ideal). Technical expertise Google Docs, Microsoft Excel and PowerPoint Benefits Competitive salary and equity for all full-time employees Employer-paid medical, dental, and vision insurance Generous paid time off, paid holidays, paid volunteer time off, and paid parental leave Weekly catered lunch with a fully-stocked kitchen Company-sponsored happy hours and team events Turo host matching and vehicle reimbursement program Turo travel credit every month About Turo Turo is the world’s largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com , the App Store, and Google Play, and check out our blog, Field Notes .   Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures.  Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply! #LI-ZS1 Interested? Apply here.
Turo Phoenix, AZ
Oct 20, 2019
Jobs @ Turo Bilingual Claims Associate (French) Phoenix We have a position open for a Bilingual French speaking Claims Associate to join us as we expand Canadian operations team located in Phoenix, Arizona. This is an exciting opportunity to take part in a high energy work environment for a rapidly growing company with global ambitions. If you’re looking to make a real impact on a challenging part of the business, come join our team! Role & Responsibilities Provide exceptional customer service for Turo owners and travelers Investigate and process auto claims filed by Turo owners and travelers When possible, assist Turo members in the self-resolution process Coordinate claims processing with Turo's third party administrator Collect any amounts due from renters Maintain accurate documentation Actively contribute to continuous improvement in Turo’s processes for claims handling, strive to make Turo's organization a leader in customer service and cost management Qualifications Must have either native or fluent level proficiency in both spoken and written French Strongly prefer minimum of 1-2 years experience in auto claims handling experience, preferably with a major auto insurance carrier or car rental company Will consider entry level candidates with exceptional customer service background and demonstrated interest in cars BA/BS or equivalent required. State licensing desirable Exceptional personal qualities and people skills Outstanding conflict resolution and de-escalation skills Ability to work in a fast-paced environment, drive and embrace change Excellent follow-through, attention to detail, and with minimal need for supervision Must be a team player, with positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to the mission Commitment to high responsiveness and availability Strong proficiency with technology: Zendesk, CRM systems, Google Docs, MS Office, internet, mobile systems, claims management systems. Mac expertise a plus Bonus: Experience in balancing solutions with multiple interested parties valuable, as our two-sided marketplace counts owners, renters, third parties, and the company all as meaningful stakeholders Benefits Competitive salary and meaningful equity Employer paid medical, dental, and vision insurance Apple equipment Four weeks paid time off, 11 paid holidays, generous parental leave Weekly catered lunch Stocked kitchen and beverages Company-sponsored happy hours and team events Turo travel credit every month About Turo Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.   Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures.  Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply! #LI-TC1  Interested? Apply here.
Turo San Francisco, CA
Oct 20, 2019
Jobs @ Turo Senior Android Engineer San Francisco, CA We are looking for brilliant software engineers for our team. You should have a passion for consumer products and want to help us achieve our goal of bringing Turo to everyone. We ship code daily, A/B test extensively, and have a primary role in experimenting with new ideas from inception to implementation. There’s much to do, and you’ll be responsible for making some real cool stuff happen. Do you love Android? From booking your next trip to picking up a car, we build our Android app so it is integral to the Turo experience. Be a member of a small team of talented engineers and play a major role in shaping an exciting app that’s changing how people travel and think about car ownership. What you'll do You will be using the latest technologies to help us deliver a first class Android experience. You will collaborate extensively with product managers, designers, and engineers to develop product features that drive our metrics. You will produce high-quality maintainable code, test it, collaboratively review it and ship it. You will identify areas to improve and scale our architecture and application design. Ensure proper technical design and documentation. Work efficiently in a constantly changing and growing environment where the process is fluid and creative solutions are desired. Your profile You love developing Android apps and possess real passion for the platform. You have 4+ years experience shipping Android apps available on Google Play. You are fluent in Java or Kotlin and have deep knowledge of the Android SDK. You are well versed in Clean Architecture, MVP and Solid principles. You have an understanding of reactive programming. You are a strong communicator. Explaining complex technical concepts to our designers, support staff, and engineers is no problem for you. You enjoy solving problems and helping others meet our goals. Bonus points if You have a track-record of shipping features which created an impact. You have experience writing UI tests using Espresso. You are passionate about writing applications using Kotlin and Dagger 2. You have exposure to growth levers such as SEO, user acquisition, activation, funnel optimization and social engagement. You have contributed to open source projects. Benefits Competitive salary and meaningful equity Employer paid medical, dental, and vision insurance Apple equipment of your choice Four weeks paid time off, 11 paid holidays, volunteer time off, generous parental leave Weekly catered lunch with a fully-stocked kitchen Company-sponsored happy hours and team events Turo owner matching and vehicle reimbursement program Turo travel credit every month Engineering education allowance every month About Turo: Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures. Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply!   Interested? Apply here.
Turo Cambridge, MA
Oct 20, 2019
Jobs @ Turo Engineering Manager Cambridge, Massachusetts, United States Turo’s mission is to put the world’s 1.5 billion+ vehicles to better use. To achieve our ambitious mission, we are looking for pioneering, mission-driven, and supportive Engineering Managers to lead our engineering efforts. Our engineering managers are people with varying technical backgrounds—some are more hands-on with technical details and actively code while others provide general technical direction and oversight. The Seeds, International, and New Business team is responsible for providing a delightful global experience for our Guests and Hosts. Turo currently operates in four countries, and our international business is growing more than 3x year-over-year and is responsible for almost 10% of our revenue. As engineering manager, you’ll lead a cross-functional team of talented software engineers that build features to support growth in our global marketplaces. Additionally, this this team maintains and evolves the systems necessary for a globalized product like localization, vehicle definitions, user onboarding, and other market-specific integrations. What you'll do Collaborate extensively with engineers, product managers, designers, and international stakeholders to deliver the next generation of product features. Coach your team to make good technical decisions while considering trade-offs such as impact, time to market, technical debt, user experience, and performance. Work with your product manager to develop a roadmap aligned with the team’s key business metrics. Support the professional and technical growth of your team members by providing them with feedback, coaching, and growth opportunities. Develop a resilient team that can adapt to and navigate challenges and obstacles. Work closely with the Turo recruiting team to hire high potential candidates from diverse backgrounds. Your profile 1+ years of management or technical leadership experience with a team of at least 3 engineers 4+ years of engineering experience You have experience with architectural patterns and best practices of large, high-scale consumer applications. You bias toward taking action, using the best available data to justify your actions and opinions, and make decisions that move the business forward. You help your team members grow by developing career plans and providing coaching and professional development opportunities. You lead by example, holding yourself to the same standards you set for your team. You are a strong communicator capable of sharing knowledge upward, downward, and across the organization. You have a track record of using business metrics to guide the scope and prioritization of your team’s efforts to maximize business impact. You believe that a healthy, inclusive, and collaborative team is essential to delivering results. About Turo: Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures. Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply!   Interested? Apply here.
Turo San Francisco, CA
Oct 20, 2019
Jobs @ Turo Vice President, Acquisition San Francisco, CA   We’re looking for an experienced marketing leader to discover and unlock Turo's next wave of growth through user acquisition. You are a big picture thinker who can seamlessly navigate from high-level strategy to execution with a meticulous attention to detail. You have a proven track record of scaling multi-million dollar media budgets across both digital and offline channels, building a world-class team of acquisition marketers, and implementing cutting edge acquisition marketing tech to automate and scale.  You understand the powerful leverage that comes from organic traffic growth, viral loops, conversion rate optimization, and brand building. So while you are exceptional at driving paid traffic efficiently and optimizing paid media performance, you are always on the hunt for unpaid growth strategies that will multiply your team’s efforts.  This role reports to Turo’s CMO. You will collaborate directly with the exec team and senior leadership across Marketing, Data, Engineering, Product, Finance, and Business Development to define and execute the user acquisition strategy that will achieve Turo’s aggressive growth goals. Got it? Perfect, we like you already. Let’s talk specifics: Responsibilities: Develop, plan, and execute growth strategies across both paid & organic user acquisition channels, including SEM, SEO, paid social, online travel agencies, TV, radio/podcast, OOH, display, retargeting, and online video Build and lead a rockstar team of acquisition marketers who own the management of their channels from end to end (channel strategy, campaign execution, optimization & analysis) Fully own our multi-million dollar media budget, including daily performance tracking and determining the optimal channel mix allocation that maximizes ROI (i.e. LTV/CAC) Collaborate with Product, Engineering, and Data to build best-in-class acquisition marketing software that automates and scales our media spend profitably (e.g. LTV models, bidders, budget allocators) Partner closely with the Brand Creative teams to continuously test and improve campaign creative, copy, and audience targeting Work with the Communications and Brand teams to grow Turo’s brand awareness through buzzworthy brand campaigns and influencer marketing Partner closely with Data to measure the incrementality of our acquisition initiatives, and establish a regular reporting cadence on customers acquired, LTV/CAC, and payback period by channel Implement marketing best practices and collaboration processes, orienting the team in ways that align directly with Product, Data, Engineering, and other Marketing teams Regularly report to exec staff on progress towards goals and participate in senior leadership discussions about company strategy and business performance management Requirements: 15+ years of experience in marketing, growth, and/or related fields Proven track record of scaling multi-million dollar media budgets with a laser focus on marginal ROI and payback period Deep channel expertise across paid & organic and online & offline, particularly in SEM/SEO, TV, and Paid Social Expert in performance marketing and marketing analytics; you are quantitative by nature and make decisions supported by data Knowledge of the latest & greatest trends in acquisition marketing technology; experience working with engineers and data scientists to scale acquisition efforts Ability to communicate ideas on technical subjects related to acquisition marketing such as attribution & incrementality, lifetime value modeling, and spend optimization B2C marketing experience required; experience with two-sided marketplaces strongly preferred Track record of building and scaling rock-star marketing teams, including recruitment, team management, and mentoring Deep understanding of consumer psychology and mindset Strong interpersonal and communication skills, with the ability to communicate and influence effectively across various departments Experience working in rapid growth environment that requires flexibility and continuous innovation Able to “roll up your sleeves” to do what is needed in urgent situations while maintaining a “big-picture” view. You are excited about the idea of working with a small team to get the job done, even if you sometimes need to do things that are outside of your direct job description About Turo: Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures. Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply! #LI-ZS1 Interested? Apply here.
Turo Phoenix, AZ
Oct 20, 2019
Jobs @ Turo Claims Processor Phoenix We are looking for an enthusiastic and detail oriented  Claims Processor to join us as we expand our operations team in Phoenix, AZ! This is an exciting opportunity to take part in a high energy work environment for a rapidly growing company with global ambitions. If you’re looking to make a real impact on a challenging part of the business, come join our team! This position reports to our  Claims  Processor Supervisor. Role & Responsibilities Provide exceptional customer service for Turo owners, travelers, and internal customers When possible, assist Turo members in the self-resolution process Review FNOL reports and triage assignments to the claims associates Coordinate claims processing with Turo's outside vendors Take ownership of office administration efficiency (track inventory supplies and orders) Maintain accurate documentation Contributes to team efforts by accomplishing related results as needed Qualifications Prefer 1 year of insurance industry experience, preferably in an initial loss reporting role Will consider entry level candidates with exceptional customer service background and demonstrated interest in cars BS / BA or equivalent strongly preferred Exceptional personal qualities and people skills Ability to work in a fast-paced environment, drive and embrace change Excellent follow-through, attention to detail, and with minimal need for supervision Must be a team player, with positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to the mission Commitment to high responsiveness and availability Strong proficiency with technology: Zendesk, CRM systems, Google Docs, MS Office, internet, mobile systems, claims management systems. Mac expertise a plus Bonus: Experience with office administration or the ability to handle multiple responsibilities at once.   Benefits Competitive salary and meaningful equity Employer paid medical, dental, and vision insurance Apple equipment Four weeks paid time off, 11 paid holidays, generous parental leave Weekly catered lunch Stocked kitchen and beverages Company-sponsored happy hours and team events Turo travel credit every month   We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply! #LI-TC1  Interested? Apply here.
Turo San Francisco, CA
Oct 20, 2019
Jobs @ Turo Content Specialist San Francisco A Content Specialist at Turo is an expert on Turo’s product and policies, including all customer-facing content on support.turo.com. They are an excellent writer who can write in a certain tone for the right situations, while maintaining Turo’s voice. They are a team player, an effective communicator, an independent worker, and an innovator. They possess Turo’s values of supportive, efficient, down to earth, and pioneering. Responsibilities: Develop a full understanding of Turo’s content library and keep it up-to-date, easy-to-read, and in line with the Turo voice and tone Create and edit new help center articles, email templates, and relevant content Work with Operations, Product, Engineering, and relevant stakeholders to update policies, articles, and email templates Write, rewrite, and edit content that engages and delights readers while meeting our internal editorial standards for readability Keep the content tracking system accurate and current Represent Turo’s mission, vision and values with integrity and professionalism Requirements: A proven interest and history in writing (please include writing sample files or links) Deep passion for creating delightful and simple customer experiences through the written word Superb technical writing, editing, and project management skills Strong organizational skills - you can maintain systems to manage content across many geographies and teams Bachelor’s degree required Benefits: Competitive salary and equity for all full-time employees Employer paid medical, dental, and vision insurance Generous paid time off, paid holidays, paid volunteer time off, and paid parental leave Weekly catered lunch with a fully-stocked kitchen Company-sponsored happy hours and team events Turo host matching and vehicle reimbursement program Turo travel credit every month About Turo: Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures. Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply! #LI-ZS1 Interested? Apply here.
Turo Phoenix, AZ
Oct 20, 2019
Jobs @ Turo Claims Associate (Sat - Wed) Phoenix We have a partial remote position open for a Claims Associate  to join us as we expand our operations team in Arizona, working Saturday - Wednesday. This is an exciting opportunity to help build an office, and take part in a high energy work environment for a rapidly growing company with global ambitions. If you’re looking to make a real impact on a challenging part of the business, come join our team!  Role & Responsibilities Provide exceptional customer service for Turo owners and travelers Investigate and process auto claims filed by Turo owners and travelers When possible, assist Turo members in the self-resolution process Coordinate claims processing with Turo's third party administrator Collect any amounts due from renters Maintain accurate documentation Actively contribute to continuous improvement in Turo’s processes for claims handling, strive to make Turo's organization a leader in customer service and cost management Qualifications Strongly prefer minimum of 1-2 years experience in auto claims handling experience, preferably with a major auto insurance carrier or car rental company Will consider entry level candidates with exceptional customer service background and demonstrated interest in cars BA/BS or equivalent preferred. State licensing desirable Exceptional personal qualities and people skills Outstanding conflict resolution and de-escalation skills Ability to work in a fast-paced environment, drive and embrace change Excellent follow-through, attention to detail, and with minimal need for supervision Must be a team player, with positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to the mission Commitment to high responsiveness and availability Strong proficiency with technology: Zendesk, CRM systems, Google Docs, MS Office, internet, mobile systems, claims management systems. Mac expertise a plus Bonus: Experience in balancing solutions with multiple interested parties valuable, as our two-sided marketplace counts owners, renters, third parties, and the company all as meaningful stakeholders   Benefits Competitive salary and meaningful equity Employer paid medical, dental, and vision insurance Apple equipment Four weeks paid time off, 11 paid holidays, generous parental leave Weekly catered lunch Stocked kitchen and beverages Company-sponsored happy hours and team events Turo travel credit every month   About Turo Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com , the App Store, and Google Play, and check out our blog, Field Notes .   Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures.  Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply! #LI-TC1  Interested? Apply here.
Turo San Francisco, CA
Oct 20, 2019
Jobs @ Turo Senior Data Analyst, Finance San Francisco. CA Senior Data Analyst, Finance Turo is seeking a Senior Data Analyst, Finance to join our growing SF team and turbo-charge Turo’s growth in the US. The Analyst will have the opportunity to liaise with different teams within finance, product and engineering to improve how finance data is reported and consumed within the organization. The analyst will be responsible for tracking key business metrics, perform ad hoc analysis to identify variance and improve reporting for the finance team. The ideal person for this role is passionate about data, marketplaces and finance, and should be able to leverage all of our data to help make the best possible decisions. Responsibilities Gather, consolidate, and analyze key financial metrics and understand the root causes of fluctuations Build interactive dashboards using Looker/Tableau to visualize data in an easily digestible format, conveying key performance metrics and trends across data sources Empower the finance team to understand and leverage data, by developing self-service tools to manage their workflows Support data requirements for yearly financial Audit Pursue data quality, and relentlessly drive data issues to resolution. Partner closely with leaders from the finance team to understand current and future requirements and translating those requirements to Product Requirement Document (PRD) Requirements Bachelor’s Degree, with 2-5 yrs. of experience as a Business Intelligence Analyst or Data/Business Analyst Experience working with engineering, product and finance (Accounting, FP&A, Tax, etc.) Extensive experience with SQL; additional experience with BI & visualization tools is a strong plus (i.e. DOMO, Looker, Tableau) Top notch quantitative skills; strong proficiency in conducting detailed data analysis and using metrics to drive business results Very strong communication skills and ability to work collaboratively with cross-functional teams and at senior executive level Comfortable working with MS Excel and MS PowerPoint Must be intellectually curious, eager to learn, self-motivated, detail oriented, and able to multitask Positive attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to our mission Ability to thrive in a dynamic startup environment; you’ll have guidance when you need it, but you’re also goal oriented and can execute without close supervision  Benefits Competitive salary and equity for all full-time employees Employer paid medical, dental, and vision insurance Generous paid time off, paid holidays, paid volunteer time off, and paid parental leave Weekly catered lunch with a fully-stocked kitchen Company-sponsored happy hours and team events Turo host matching and vehicle reimbursement program Turo travel credit every month About Turo Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com , the App Store, and Google Play, and check out our blog, Field Notes .     Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures.  Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply! Interested? Apply here.
Turo San Francisco, CA
Oct 20, 2019
Jobs @ Turo Sr. Tax Analyst San Francisco We are looking for a highly driven Tax Senior Analyst to join Turo’s tax team. This position includes a range of tax-related functions mostly associated with indirect tax compliance, development and implementation of taxability tools and tax impact analysis of ongoing projects. As a member of Turo’s tax team, you will be at the forefront of a rapidly expanding global organization. The ideal candidate for this position will have a strong understanding of general tax principles, indirect tax experience, excellent technical and communication skills, and the ability to partner effectively across business functions. With your passion for teamwork and ambitious, proactive style, you will make significant contributions to every aspect of our Tax function, managing and facilitating Turo’s phenomenal growth rate. Responsibilities: Own all aspects of US indirect tax compliance, including timely filing of the periodic indirect tax returns in multiple states and local jurisdictions Maintain and monitor compliance calendar to stay on abreast of all deadlines Perform monthly account reconciliations & create indirect tax true ups for financial accounting purposes Support state and local indirect tax audits by researching and collecting data as well as coordinating with auditors and internal personnel Research/analyze various state and local indirect tax regulations Assist in tax planning initiatives, including nexus and taxability analysis Research, quantify, and document tax positions and strategies Work with cross-functional teams within finance and as business partners with other operational areas Other corporate tax projects as required or needed   Requirements: 4-5 years of overall experience, including 2-3 years of indirect tax compliance experience Bachelor's Degree in Accounting, Tax or related field. CPA a plus Strong technical skills on indirect tax matters Demonstrate a good understanding of US and International tax concepts. SALT knowledge a plus Working knowledge of OneSource and NetSuite or similar software Tax research and writing skills, knowledge of Checkpoint a plus Proficient in MS Excel, Word and PowerPoint Ability to collaborate and work with a diverse team across functional and business boundaries Strong analytical skills with extreme attention to detail Self-motivation and drive, ability to work independently with a passion for teamwork, very strong documentation skills Ability to shrewdly identify problems and apply strong problem-solving skills to obtain resolution Ability to work in a fast-paced environment, adapting rapidly when priorities and deadlines shift Benefits: Competitive salary and meaningful equity Employer paid medical, dental, and vision insurance Apple equipment of your choice Four weeks paid time off Weekly team lunch Company-sponsored happy hours and team events Turo owner matching and vehicle reimbursement program Turo travel credit every month About Turo: Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com , the App Store, and Google Play, and check out our blog, Field Notes .   Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures.  Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply! #LI-ZS1   Interested? Apply here.
Turo San Francisco, CA
Oct 20, 2019
Jobs @ Turo Senior Data Engineer San Francisco, CA Senior Data Engineer Data is our fuel at Turo. It is ever-more abundant and valuable, but it’s a raw material. Harnessed by data scientists and machine learning engineers, it propels Turo on its mission to put the world’s 1.5+ billion cars to better use, delighting our customers with matching the right car for their next adventure from an exceptionally diverse selection, and at the same time helping our marketplace remain safe.   About You At Turo, you will have the opportunity to use the latest technologies to build robust scalable solutions for collecting, analyzing large data sets, creating and maintaining data pipelines, data structures and reports.  In this role, you’ll partner closely with software engineers, data analysts, and data scientists to power analytical data products, experimentation, and machine learning models. Responsibilities On a daily basis, you will work with members of the team to update our data engineering roadmap and execute upon those initiatives Build new technology stack for highly scalable and available data pipelines used by Turo Product, Engineering, Data Scientists, Marketing, Customer Operations, and Finance teams Design canonical data models for various business domains. Formulate a vision to connect all data in the Turo ecosystem Develop, deploy and maintain workflow management tools such as Airflow, Jenkins etc in cloud environments. Develop, deploy and maintain streaming solution such as Apache Spark streaming, Kafka and Apache Flink in cloud environments. Using cloud technology such as AWS, Kubernetes, Docker, Redshift, EMR Data security automation Data microservices development  Requirements Past experience building ETL processes Strong programmer who views their code as a craft Experience with a workflow manager — Airflow, Luigi, Jenkins, etc. Experience working with data tools in the public cloud (AWS, GCP, Azure) Able to understand technical details and communicate with other engineers, as well as communicating with less technical members from other teams. Enjoys mentoring & teaching other engineers 3+ years of relevant experience Benefits Competitive salary and equity for all full-time employees Employer paid medical, dental, and vision insurance Generous paid time off, paid holidays, paid volunteer time off, and paid parental leave Weekly catered lunch with a fully-stocked kitchen Company-sponsored happy hours and team events Turo host matching and vehicle reimbursement program Turo travel credit every month About Turo Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com , the App Store, and Google Play, and check out our blog, Field Notes .   Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures.  Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply! Interested? Apply here.
Turo San Francisco, CA
Oct 20, 2019
Jobs @ Turo Senior Backend Engineer San Francisco, CA We are looking for brilliant software engineers who have a passion for consumer products and want to join an energetic team that is changing the way people think about travel. We ship code daily, A/B test extensively, and have a primary role in creating the product from inception to implementation. There’s much to do, and you’ll be responsible for making some real cool stuff happen. Our APIs, internal services, and web app are at the core of our stable of software that’s reinventing mobility. Be a member of a small team of talented engineers and designers and play a major role in shaping an exciting app that’s changing how people travel and think about car ownership. What you'll do You will collaborate extensively with product management, design, and engineers to develop product features that drive our metrics. You will produce high-quality maintainable code, test it, collaboratively review it and ship it. You will identify areas to improve and scale our architecture and application design. You will develop tools and utilities to diagnose and fix problems. Ensure proper technical design and documentation. Work efficiently in a constantly changing and growing environment where the process is fluid and creative solutions are desired. Your profile You have 3-5 years experience shipping high-scale code to production. You are fluent in at least one language - e.g., Python, Ruby, Go, C, or Java. You possess strong computer science fundamentals: data structures, algorithms, database concepts, distributed systems, and search. You are a strong communicator. Explaining complex technical concepts to designers, support, and other engineers is no problem for you. You enjoy solving problems and helping others meet their goals. You are passionate about search, streaming, database or other backend technologies. Benefits Competitive salary and meaningful equity Employer paid medical, dental, and vision insurance Apple equipment of your choice Four weeks paid time off, 11 paid holidays, volunteer time off, generous parental leave Weekly catered lunch with a fully-stocked kitchen Company-sponsored happy hours and team events Turo owner matching and vehicle reimbursement program Turo travel credit every month Engineering education allowance every month   About Turo: Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures. Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply!     Interested? Apply here.
Turo San Francisco, CA
Oct 20, 2019
Jobs @ Turo Senior iOS Engineer San Francisco, Ca We are looking for brilliant software engineers for our team. You should have a passion for consumer products and want to help us achieve our goal of bringing Turo to everyone. We ship code daily, A/B test extensively, and have a primary role in experimenting with new ideas from inception to implementation. There’s much to do, and you’ll be responsible for making some real cool stuff happen. Do you love iOS? From booking your next trip to picking up a car, our iOS app is integral to the Turo experience. Be a member of a small team of talented engineers and play a major role in shaping an exciting app that’s changing how people travel and think about car ownership. What you'll do You will be using the latest technologies to enable a first class iOS experience. You will collaborate extensively with product managers, designers, and engineers to develop product features that drive our metrics. You will produce high-quality maintainable code, test it, collaboratively review it and ship it. You will identify areas to improve and scale our architecture and application design. Ensure proper technical design and documentation. Work efficiently in a constantly changing and growing environment where the process is fluid and creative solutions are desired. Your profile You love developing iOS apps and possess a real passion for the platform. You have 4+ years experience shipping iOS apps available on the App Store. You are fluent in Objective-C and are well versed in Auto Layout, Storyboard and UIKit. Extensive understanding of the Cocoa framework. You are a strong communicator. Explaining complex technical concepts to our designers, support staff, and engineers is no problem for you. You enjoy solving problems and helping others meet our goals. Bonus points if You have a track-record of shipping features which created an impact. You have an excellent understanding of networking, concurrency and threading. You have experience writing applications using Swift, watchOS or tvOS. You have exposure to growth levers such as SEO, user acquisition, activation, funnel optimization and social engagement. You have contributed to open source projects. Benefits Competitive salary and meaningful equity Employer paid medical, dental, and vision insurance Apple equipment of your choice Four weeks paid time off, 11 paid holidays, volunteer time off, generous parental leave Weekly catered lunch with a fully-stocked kitchen Company-sponsored happy hours and team events Turo owner matching and vehicle reimbursement program Turo travel credit every month Engineering education allowance every month About Turo: Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures. Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply!   Interested? Apply here.
Turo Phoenix, AZ
Oct 20, 2019
Jobs @ Turo Claims Associate Phoenix We have multiple positions open for a Claims Associate to join us as we expand our operations team in Arizona. This is an exciting opportunity to help build an office, and take part in a high energy work environment for a rapidly growing company with global ambitions. If you’re looking to make a real impact on a challenging part of the business, come join our team!  Role & Responsibilities Provide exceptional customer service for Turo owners and travelers Investigate and process auto claims filed by Turo owners and travelers When possible, assist Turo members in the self-resolution process Coordinate claims processing with Turo's third party administrator Collect any amounts due from renters Maintain accurate documentation Actively contribute to continuous improvement in Turo’s processes for claims handling, strive to make Turo's organization a leader in customer service and cost management Qualifications Strongly prefer minimum of 1-2 years experience in auto claims handling experience, preferably with a major auto insurance carrier or car rental company Will consider entry level candidates with exceptional customer service background and demonstrated interest in cars BA/BS or equivalent preferred. State licensing desirable Exceptional personal qualities and people skills Outstanding conflict resolution and de-escalation skills Ability to work in a fast-paced environment, drive and embrace change Excellent follow-through, attention to detail, and with minimal need for supervision Must be a team player, with positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to the mission Commitment to high responsiveness and availability Strong proficiency with technology: Zendesk, CRM systems, Google Docs, MS Office, internet, mobile systems, claims management systems. Mac expertise a plus Bonus: Experience in balancing solutions with multiple interested parties valuable, as our two-sided marketplace counts owners, renters, third parties, and the company all as meaningful stakeholders   Benefits Competitive salary and meaningful equity Employer paid medical, dental, and vision insurance Apple equipment Four weeks paid time off, 11 paid holidays, generous parental leave Weekly catered lunch Stocked kitchen and beverages Company-sponsored happy hours and team events Turo travel credit every month   About Turo Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com , the App Store, and Google Play, and check out our blog, Field Notes .   Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures.  Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply! #LI-TC1  Interested? Apply here.
Turo San Francisco, CA
Oct 20, 2019
Jobs @ Turo Engineering Manager San Francisco, CA Turo’s mission is to put the world’s 1.5 billion+ vehicles to better use. To achieve our ambitious mission, we are looking for pioneering, mission-driven, and supportive Engineering Managers to lead our engineering efforts. Our engineering managers are people with varying technical backgrounds—some are more hands-on with technical details and actively code while others provide general technical direction and oversight. The Seeds, International, and New Business team is responsible for providing a delightful global experience for our Guests and Hosts. Turo currently operates in four countries, and our international business is growing more than 3x year-over-year and is responsible for almost 10% of our revenue. As engineering manager, you’ll lead a cross-functional team of talented software engineers that build features to support growth in our global marketplaces. Additionally, this this team maintains and evolves the systems necessary for a globalized product like localization, vehicle definitions, user onboarding, and other market-specific integrations. What you'll do Collaborate extensively with engineers, product managers, and designers to deliver the next generation of product features. Provide technical mentorship to your team as we balance between building sustainable, high-impact projects and shipping them quickly. Work with your product manager to build a roadmap based upon key business metrics. Mentor and guide the professional and technical development of your team members. We help engineers with their career growth by assigning them to projects tailored to their skill levels, personalities, work styles, and professional goals. Build plans for prioritizing technical and resourcing challenges in your organization. Work closely with the Turo recruiting team to hire high potential candidates from diverse backgrounds. Your profile 2+ years of management experience 4+ years of engineering experience As a passionate and confident leader, you take pride and ownership in the work you and your team do. You have experience with architectural patterns and anti-patterns of large, high-scale consumer applications. You bias toward taking action, using the best available data to justify your actions and opinions, and make decisions that move the business forward. You can effectively hire, mentor, and develop career plans for engineers of all levels. You lead by example, holding yourself to the same standards you set for your team. You are a strong communicator: sharing knowledge upward, downward, and across the organization. You relish a regular cadence of one-on-one discussions with each team member. You have a proven understanding of business metrics and are able to suggest and scope product feature work to maximize the business impact. You enjoy solving complex problems and helping others meet their goals. Explaining complex technical concepts to designers, product managers, and engineers is no problem for you. Benefits Competitive salary and meaningful equity Employer paid medical, dental, and vision insurance Apple equipment of your choice Four weeks paid time off, 11 paid holidays, volunteer time off, generous parental leave Weekly catered lunch with a fully-stocked kitchen Company-sponsored happy hours and team events Turo host earnings matching and vehicle reimbursement program Turo travel credit every month About Turo: Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, the UK, and Germany. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet. Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  Turo has raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures. Turo cultivates a tight-knit team of smart, critical thinkers who care about their work and their colleagues. Our recruiting team is always on the lookout for supportive, down-to-earth, pioneering, and efficient candidates to grow our team's talent and enrich our culture. Read more about the Turo culture according to Turo CEO, Andre Haddad. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply!   Interested? Apply here.