GoCardless

  • London, UK
GoCardless London, UK
Sep 18, 2019
About us Drive our growth and shape our future. At GoCardless we’re looking to scale from processing £5 billion a year to over £20 billion. Our vision is to create a global connected payments network, making payments simpler on the internet no matter what country you're in or what software you are using. We’ve built a friendly, collaborative culture where we hire and develop ambitious people that share our desire to produce work we can be proud of. We value learning and feedback, and there will be significant scope for you to develop and expand your role as our team continues its rapid growth.   The Role   Helping the Customer Success Group become seamlessly more data centric.  Data is at the centre of our ability to add value to our customers and to our business. As a Data Analyst within the Customer Success Group you will report into the Director of Customer Operations, working closely with the Chief Customer Officer and other Executives to identify, develop and deliver data needs & business insights.  On a day-to-day basis this will include:    Preparing monthly and ongoing delivery of CxO level reports  Key insight and trend analysis for the leadership team Enabling BAU reporting by creating and implementing reporting infrastructure using various tools (Looker, SQL, Excel, etc.) Making data always available in a digestible form Leading on cross-functional reporting requirements, in particular with the BI and Operational teams Seeking ways to improve and/or automate existing reporting and processes to fit with evolving business needs and requests from management Scoping & prioritising ad hoc projects as required   Who we’re looking for 2+ years experience in a data-centric role Strong analytical skills and Excel skills (Looker & SQL skills are a plus) Outstanding track record of professional and academic achievement You love digging into data and uncovering actionable insights You’re passionate about using data to help teams become more productive You’re a highly motivated self-starter who can independently drive a team's work forward, finding and exploiting opportunities where data can impact our business objectives You’re a quick learner and are comfortable with complexity & ambiguity  You’re a communicative person that values building strong relationships with colleagues and stakeholders and have the ability to explain complex topics in simple terms Strong team player Our team come from a variety of backgrounds and we welcome diversity – if you're unsure, please apply. 
GoCardless Munich, Germany
Sep 17, 2019
GoCardless are on a mission to take the pain out of getting paid so that our customers can focus on what they are best at. We are focused on recurring payments; our vision is to be the best way to collect these payments, globally. Already, we’ve built a global network of bank debit schemes that will cover 75% of the world’s recurring payment volumes. On top of this network we’ve built a simple, developer-friendly platform that enables the >40,000 merchants whom we serve to collect payments around the world. Already, we process over $1B in payment volume every month and this number is growing fast. Last year we opened offices in Paris, Munich and Melbourne, with more to follow in Spain and the US in 2019. 50% of the electronic transactions are handled via direct debit in Germany today. This offers a huge opportunity to shift these payments to a digital first approach. Our HQ is in London and to date we have raised $122M in capital from some of the world’s leading investors, including Accel Partners, Google Ventures, Balderton Capital and Y Combinator. The role Joining our Solutions Engineering team you will be the primary technical lead in our engagements with our prospective and existing customers and partners in Germany. You will help qualify, shape, close and support business by providing technical input and oversight on our most exciting opportunities whilst working alongside our Business Development and Customer Success teams.  Whether it is helping design a new integration with one of our Accounting or CRM partners, assisting with implementing the API integration or billing and payment process with a large prospect, there is a need for you to take a leading role in technical conversations. Your day to day will focus on everything from evangelising on the capability of GoCardless, assisting customers through their due diligence review of our platform, guiding the architecture and implementation of GoCardless through the post sales cycle, as well as providing market insight and trends feedback to our Product teams. This role is based in our Munich office and might require occasional travel to the UK. Your responsibilities will include: Develop a strong working relationship with the prospect’s technical staff and be able to gain their trust and credibility through your deep technical knowledge and subject matter expertise Manage and lead the prospective merchant or partner throughout the evaluation process and ensure a deal’s technical close Work closely with the Business Development Managers to align the technical requirements and the solution design with the prospect’s business drivers and demonstrate unique value Work closely with the Business Success Managers to help the customers build the best in class integration by leading the support for technical architecture and design queries  Working with the Product team to deliver product presentations and demonstrations tailored to the prospect’s requirements and tuned to suit the level and nature of the audience working with your peers in Sales, Product and Marketing Develop and run demos with a clear plan to take the audience successfully through the evaluation process and turn them into a happy customer or partner Coordinate and deliver RFP/I/Q responses  Occasionally coordinate and deliver technical architecture workshops We’re looking for someone with: Proven technical pre-sales and/or post-sales experience within a software company, (SaaS experience would be desirable, not essential) Strong presentation and demo skills An excellent understanding of APIs and the ability to lead architecture discussions around API integration Be able to articulate complex technical issues and solutions to non-technicals and to establish trust & credibility with prospective customers Experience building and delivering demos independently and effectively in face to face and web meetings Good working functional knowledge of enterprise software solutions preferred, e.g. ERP, CRM, Billing High proficiency in written & verbal communication skills in German and English Experience with customer-facing activities and influencing key decision makers A willingness to work collaboratively across all areas of the business and be passionate about GoCardless’ continued growth   We welcome a wide diversity of candidates from varying backgrounds – if you're unsure, please apply!
GoCardless London, UK
Sep 12, 2019
As our business grows, so does our team, and the People team is at the heart of the company culture. Our aim is to provide our employees with all the tools they need to be successful at work, by driving people programmes that have a direct impact on team happiness, efficiency, and effectiveness.   The role We’re looking for a Senior Manager, People Operations who will demonstrate a true passion for developing and delivering exceptional people programmes & processes and will help enable the continued growth of our business and its people. As a Senior People Operations Manager in a fast-growth technology business, you will have the opportunity to develop a world-class operation that champions efficiency, effectiveness, and collaboration across the business. You’ll be responsible for: Developing our people operations team into a leading function at GC  Responsible for developing,  implementing and administering key people programmes that will enable us to scale effectively and drive a remarkable employee experience; onboarding of new/returning employees, managing performance, measuring and driving employee engagement, pay & benefits Responsible for administering the HR tech stack and associated people tools Develop and maintain global people policies to ensure compliance with local legal and regulatory requirements including but not limited to; privacy, employment law,  Advise and assist our managers and people partners with employee relations processes  Identifying learning opportunities and development requirements for your team, research and recommend solutions that support employee development & succession plans  Develop an operational cadence that drives process improvements and finds efficiencies to save time, costs and improve the employee experience   We’d love to hear from you if: Experience working in a fast-growth, tech start-up business that has internationalised, leading the people operations team through high growth and change You are intellectually curious, and you can bring valuable insights into the team and business Adherence to operational excellence and continuous improvement, utilising data-driven measurement and metrics to help drive decisions and results  Excellent communication and interpersonal skills, able to develop strong and productive relationships with people of all backgrounds and levels of seniority    Our team comes from a variety of backgrounds and we welcome diversity – if you're unsure, please apply.
GoCardless London, UK
Sep 12, 2019
We take the pain out of getting paid so our merchants can focus on doing what they do best. We’ve built a world-class product that simplifies recurring payments and opens it up to more than 45,000 businesses globally. Processing over £10 billion worth of payments a year, across 29 countries and with offices in London (HQ), Melbourne, Paris, Munich and San Francisco, GoCardless is growing fast. But why stop there? We’re looking for a dedicated individual to take on the responsibility for the core of what GoCardless does: Making sure our merchants get their money on time, every time. Reporting into the Director of Banking Operations you will be responsible for our Payment Operations. You will be managing our payment processing and be responsible for making sure that the £10 billion worth of payments we process annually get to our merchants on time, every time. This includes managing the day-to-day running of our Payment Operations team and formulating our ongoing payment operations strategy. You will be supported by a dedicated Payments Specialist with strong internal knowledge and focus on process and system improvement projects. People Management Lead a team of high performing Payment Operations Analysts and a Payments Specialist Ensure the team over time can process across multiple time zones to meet our merchants’ needs Develop a culture of performance management, improvement and development as a foundation for excellent organisational performance Optimisation Shape GoCardless' payment operations strategy and build a world-class undertaking based on operational excellence Scale our payment operations capacity through automation, not headcount Optimise GoCardless’ existing payment and reconciliation processes together with the Payments Specialist Performance Ensure all we have full visibility and control of our payment processing and can measure the performance of each component Ensure that our transaction reconciliation is done accurately and efficiently and meets all external and internal requirements Define KPIs and ensure these are consistently met and reported against Communicate plans and the state of our payment processing to senior management and the rest of the company Ensure all relevant policies, processes and procedures have been documented  Projects Ensure that we can handle new products seamlessly from a processing perspective  and that a solid operating model has been designed Work in close collaboration with Product Managers, Engineering Managers, Operations Managers and other stakeholders across the business to prioritise projects and improvements Industry Liaise with banking partners, payment schemes and suppliers on operational matters Stay abreast of industry developments in payment services and best practices The ideal candidate:  You are an excellent people manager and have min 3 years experience managing operational teams You have a proven track record of managing and developing high performing teams You have a payments background and a solid understanding of the payments infrastructure and the players within it You have experience with formulating payment operations strategies and know what is industry best practice. You see the bigger picture You have used operational excellence principles to achieve efficiencies You have experience running operations in a scale-up/fast-growing environment and deal well with ambiguity and change You have a track record of scaling and optimising processes through automation. You have a good technical understanding and are able to work with Engineers and Product Managers to drive improvements You know what strong operational performance and KPI reporting looks like  You have a strong understanding of transaction reconciliation and best practices You make data-driven decisions and understand the balance between business, system and operational requirements You have previously worked with external vendors such as banks and fintechs - domestically and internationally You have a hands-on approach and are not afraid of getting involved in the details when required You are ok with supporting the team outside regular working hours and being on-call when required to make sure we always pay our merchants on time, every time. Our team comes from a variety of backgrounds and we welcome diversity – if you're unsure, please apply.  
GoCardless London, UK
Sep 12, 2019
About us GoCardless’ vision is to build a global connected payments network, making payments simpler on the internet no matter what country you’re in or what software you’re using. Today, we help over 40,000 businesses across the UK, Europe, Australia and New Zealand to collect payments, and we’re growing fast. We have offices in the UK, France, Germany, Australia, and the US. Our strategic partnerships with market-leading platforms such as Zuora, Xero and Chargebee have been critical to our global success and have allowed us to work with a huge range of organisations: small gyms and scout groups use us to reduce admin; fast growing companies like Funding Circle use us to power their growth; established institutions like The Guardian use us to dramatically reduce failure rates. Our HQ is in London and we’re backed by some of the world’s leading investors including Balderton Capital, Accel Partners, Notion Capital, Passion Capital, Salesforce Ventures, Adams Street Partners, GV and Y Combinator. The Business Operations & Strategy team The mission of the Business Operations and Strategy team is to help GoCardless make high-quality decisions and to translate these decisions into action. We report into the COO. As a team, our work is project-based and wide-ranging. Recent priorities have included designing and implementing a customer segmentation, forecasting revenue and developing a new organisational design. In each case, the team has owned the analysis and then worked closely with key stakeholders (CEO & Management) to form recommendations as well as to kick off and oversee the delivery cross-functionally. The Business Operations and Strategy team is based in our London HQ. The role As a Strategy & Business Operations Associate, you will report into the VP of Business Operations and Strategy, working closely with the CEO, COO, and other members of the Exec team to drive some of GoCardless’ most critical decisions and deliver strategic initiatives in a fast and pragmatic way. On a day-to-day basis, this will include: Framing business problems and identify key hypotheses that need to be tested Owning the analysis that underpins our recommendations Working with internal stakeholders to validate and operationalize recommendations Scoping programmes, defining project plans and workstreams, and assembling project teams Driving programmes to delivery, by overseeing coordination across functional teams, identifying and solving for challenges or dependencies along the way, and managing key stakeholders Reporting on both delivery of programmes and overall performance against company KPIs Assisting in the preparation for Board meetings and company-wide presentations What we are looking for 2-4 years at a top-tier consulting firm, investment bank, or private equity firm; 1-2 additional years of experience in an in-house or startup environment preferable Experience delivering strategic or transformational programmes Proven ability to manage multiple stakeholders Outstanding track record of professional and academic achievement Highly motivated self-starter Structured thinker with ability to frame and solve unstructured problems Strong analytical skills and Excel skills (Looker & SQL skills are a plus) Strong financial acumen Strong verbal and written communication Comfortable interacting with senior stakeholders across various functions and geographies Strong team player Our team come from a variety of backgrounds and we welcome diversity – if you're unsure, please apply.  
GoCardless Paris, France
Sep 12, 2019
Compliance Advisor - Paris Help lead the fight against financial crime and give our customers a great onboarding experience. About GC  Since GoCardless was set up in 2011, we have been focused on taking the pain out of getting paid so that our customers can focus on what they do best. We already process over £7bn each year for thousands of businesses, and we are growing fast. We work with a huge range of organisations: small gyms and scout groups use us to reduce admin; fast-growing companies like Funding Circle use us to power their growth ; established companies like TripAdvisor use us to dramatically reduce failure rates. We’ve been spending the last year expanding our offering outside of UK and Europe and are now operating 7 different payment schemes (and will be adding the US early next year) and serving merchants in over 30 countries, with offices in Melbourne, Paris, Munich and of course, London (our HQ). We’re backed by some of the world’s leading investors including Balderton Capital, Accel Partners, Notion Capital, Passion Capital and Y Combinator.   About the Team The Compliance Operations team plays a critical role in GoCardless’ continued expansion. The team: Manages the initial and ongoing verification of customers in over 30 geographies, providing the best possible customer experience Reviews our customers against PEP, sanctions, adverse media and enforcement lists, so we’re only working with customers that we should be Coordinates the delivery of AML/CTF training across the company, so everyone in GoCardless makes compliance conscious decisions Identifies and investigates any suspicious activity to ensure that GoCardless is not facilitating financial crime   The Role Making customer onboarding decisions upon reviewing customer documentation  Resolving alerts that result from our PEP, sanctions, adverse media and enforcement  screening process Communicating with our customers to guide them through the onboarding process You will continually look to improve customer experience and team efficiency by challenging our thinking and asking why we do what we do Writing client assessments and escalating these to our MLRO and Compliance Operations Manager This role is full time (Monday to Friday, 9-6) and based in our Paris office *4-6 weeks initial training required in our London office   What we're looking for You have previous experience working in a customer onboarding team or similar role You take pride in paying attention to detail and see tasks through to the end You naturally take initiative and ask the right questions to help you succeed  You are easily dissatisfied with how things are run - you frequently feel the urge to act when someone tells you “this is how we’ve always done it”  You have a tremendous sense of urgency tempered by the ability to keep calm under pressure You understand the importance of anti-money laundering and counter-terrorist financing Equally, you’re conscious of the customer experience and explaining our requirements effectively to both internal and external stakeholders You have flawless written and verbal communication skills and are happy to support customers via email or over the phone You are fluent (written and verbal) in English and French   Benefits Generous holiday allowance  Private health insurance Private pension scheme  Generous maternity & paternity leave Training budget for your personal development Breakfast, drinks and snacks Company lunch every month Volunteer time Yoga, football and basketball Plus many more Our team comes from a variety of backgrounds and we welcome diversity – if you're unsure, please apply.
GoCardless London, UK
Sep 11, 2019
Job description GoCardless is growing fast. We’ve built a world-class product that opens up Direct Debit to small and medium-sized businesses across the UK and beyond, and we have recently extended our offering to multinational companies like the Guardian, TripAdvisor and Box. Thousands of businesses in the UK already rely on us to handle their payments, and hundreds more join us every week. About a third of these never previously had access to Direct Debit, so we are transforming the way they do business. We’re looking for an exceptional Senior IT Engineering Manager to help GoCardless scale and automate our IT function.   THE ROLE IT at GoCardless cares deeply about the experience we provide, from day one. We act with people’s best interest at heart: we take responsibility for their problems and we know that there is always something we can do to help, however long it takes. As an IT Engineering Manager you will be involved in improving our internal support tools, processes and most of all scaling the team to help with the growth of the company. We believe that technology should make us more effective, so a lot of focus for IT will be in automating processes and keeping tools and applications updated. In this role you will: define long term IT strategy develop great people maintain a supportive and engaging team culture insist on high standards of technical design and implementation and ensure your systems are operationally excellent deliver project work while managing the expectations of your stakeholders plan and prioritise impactful technical investment initiatives You will also be a key contributor to: setting up robust and efficient networks Improve hiring and recruitment processes automation of tooling implementing a new inventory system ensure the security of our systems and working practices WHAT WE HAVE TO OFFER Among other things: Focus on your growth and development: regular discussions with your manager about your personal goals, feedback, coaching, learning and conference budget. A clear career progression: paths for managers and individual contributors, opportunities for growth and leadership aligned to our competencies framework. Ownership and autonomy: we give engineers problems to solve rather than specifications to implement, end to end ownership (deciding on the solution, implementing it, releasing it, maintaining it) Good work-life balance WHO WE'RE LOOKING FOR Given the versatile nature of the role, we’re looking for someone who learns fast, enjoys leading and collaborating with others, and is a pragmatic decision-maker. This role would suit someone with senior management experience focussed on strategy and people management responsibility. We'd love to hear from you if you are: Passionate about building motivated, highly performing teams Experienced in scaling IT in fast growing organisations Our team come from a variety of backgrounds and we welcome diversity – if you're unsure, please apply.
GoCardless London, UK
Sep 10, 2019
 About us We’re bringing Direct Debit into the digital age, building the best system for taking recurring payments. GoCardless is creating a new international payments network to rival credit and debit cards. Our ambition is to break down barriers so businesses can quickly and easily take payments from anyone, anywhere in the world. We currently process £6 billion worth of transactions for over 40,000 organisations across the UK and Europe - and we’re growing fast. With clients ranging from small businesses to household names such as Thomas Cook, TripAdvisor and the Guardian, GoCardless brings together a range of Direct Debit schemes across the UK and Europe. We’re already well-established in the UK, France, Germany, Sweden and Spain, with more schemes and markets soon to follow. We recently won Xero App Partner of the year for the second time running and enjoy preferred status partnerships with key platform partners like Xero, Salesforce.com and Zuora. Direct Debit is the most effective way to take recurring payments in Europe, offering lower failure rates and fees, along with increased flexibility compared to using credit or debit cards. Using Direct Debit via GoCardless allows businesses to take complete control of payments, either using the online dashboard, through one of the GoCardless partner integrations, or by building a tailored integration using the powerful GoCardless API. GoCardless is London-based, and backed by some of the world’s leading investors including Balderton Capital, Accel Partners, Notion Capital, Passion Capital and Y Combinator. Market Opportunity GoCardless is winning the UK Direct Deposit market and rapidly expanding throughout Europe. However, we are well placed to unlock an increasingly global opportunity that spans beyond Direct Deposit coverage. We are building a global bank-to-bank payment network, a $17B market opportunity. GoCardless will ultimately offer global recurring payments solutions for businesses of all sizes. Our mission is to help merchants collect recurring bank-to-bank payments from anywhere, to anywhere, in any currency. The role  GoCardless is seeking a talented and passionate individual to join as Vice President Product Marketing. This person will build a strategic Product Marketing function to provide a crucial enablement capability at GoCardless. As the company accelerates its global expansion, you will be a critical member of the marketing team. The candidate must be able to analyse markets to determine a focused product marketing strategy that will lead our development teams, and in partnership with product management translate product capabilities into compelling marketing messages centred around business benefits. You will bring a strong history of Product Marketing leadership experience. This role will report to the Chief Marketing Officer and will collaborate extensively with product, development and sales teams. Responsibilities  • Supporting go-to-market success : To enable Sales & Marketing teams to be as successful as possible at driving short/medium-term success in terms of win rates and lead volumes. This through identification and sizing of the highest potential market segments for our solutions, and by setting the messaging for how we communicate our value proposition to merchants. • Supporting product success : To work with Product Development to maximise the impact of the new features/products we launch by driving uptake, and to make sure we understand how much our efforts to improve our value proposition are resonating. E.g. by driving the launch plan & comms when we release a new payment scheme, to maximise the number of existing and new merchants who use it. • Company narrative : Product Marketing are the accountable owner for building an epic story as an organisation and a vision for the industry, establishing us as the thought leaders in recurring payments to be used across all channels of communication. The VP Product Marketing will communicate our Mission, Vision, and Value Proposition personally online and personally at conferences and to key influencers. Ability to travel to markets around the world as we evangelise our message. Delivering thought leadership in content. E.g. by producing a regular “signature” GC report on the state of recurring payments. • Hire and manage a international Product Marketing team that consistently raises the bar for the organisation.   Qualifications Proven experience defining and delivering winning market defining product value propositions in hyper growth markets Sector experience within hyper-growth technology companies and/or FinTech Expert at understanding customer needs and developing crisp messaging and content that resonates with target audiences Proven success in a product marketing role within an entrepreneurial environment High IQ/EQ, problem solver Organised and independent; a self-starter who is comfortable taking on significant responsibility Experience marketing products in new categories (understanding that we need to condition the market, not just marketing our product and brand) Strong leadership skills, ability to perform under pressure and optimise the team’s resources to attain business goals Personal drive to work with teams and partnering skills for collaboration with peer groups Personal ownership for all work produced by teams under guidance/management  Our team comes from a variety of backgrounds and we embrace diversity – if you’re unsure, please apply.
GoCardless London, United Kingdom
Sep 07, 2019
Lead the fraud team at a cutting-edge, dynamic and high growth fintech company.  GoCardless processes billions in payments each year. Tens of thousands of businesses across the UK and beyond rely on us to handle their payments, and hundreds more sign up every week. As we look to the future, those businesses will be larger, more demanding, and present in multiple countries - and so will we. The fraud team must ensure that GoCardless adopts, implements and maintains innovative and appropriate fraud prevention processes and controls as we have a duty to banking partners, regulators, schemes, merchants and their customers to review and monitor accounts and transactions with the utmost care. Our Head of Fraud Prevention will lead GoCardless’ risk mitigation strategies and oversee, assess and communicate our business fraud risk. You’ll be responsible for our fraud risk management framework, ensuring risk policies are being adhered to and consistent with regulatory and industry standards and also leading our talented fraud prevention team. We’re creating a new way to do Risk in Financial Services. We don’t do box-ticking, hide in our Risk corner in the office or employ an army of naysayers. We -  ...are ready to serve everyone, if we wanted to - we ensure Risk does not constrain the business but unlocks the potential to serve everyone and achieve our goals while providing the business with a safety net  ...automate everything we do - we don’t like inefficiencies and believe real risk mitigation cannot be done by throwing people at the problem ...create the best possible customer experience - we want our customers (both internal and external) to feel they cannot wait to go through our processes   What you’re going to do: Working with our CRO and our VP of Financial Risk and Onboarding to determine a fraud prevention strategy that will enable GoCardless to mitigate loss and financial risk, as well as minimise its financial exposure and liability Horizon scanning to ensure GoCardless has access to the latest solutions and technologies in the fraud prevention space Constantly improve the performance of the fraud prevention system by working closely with our risk analytics team to improve our fraud models  Leading our fraud prevention team and ensuring they are effectively trained in the use, maintenance and monitoring of the fraud prevention system Defining and analysing data trends, key metrics and financial risk patterns, in order to continually improve fraud prevention, customer experience and the efficiency and effectiveness of our processes  What we're looking for: You’ve built and led fraud prevention teams in a high growth environment You have an analytical mindset but also a creative approach to scoping business problems and questions You have previous experience of using analytics to support fraud prevention decision-making You have a relevant academic degree in finance, engineering, statistics or similar analytical/quantitative field You’re proficient in using SQL to extract data and analysis tools such as Python or R. If you also have experience with software development, that’s a plus. Ability to think logically and process information with a high degree of accuracy Proactive work ethic, with the ability to deliver results and meet challenging deadlines You are brilliant at presenting data insights to support your team’s decisions You love leading people Interested? Our team comes from a variety of backgrounds and we embrace diversity so please apply if you're unsure.  
GoCardless Munich, Germany
Sep 06, 2019
At GoCardless we’re scaling from processing £5 billion a year to over £10 billion. Our vision is to build a global connected payments network, making payments simpler on the internet no matter what country you're in or what software you’re using. Thousands of businesses globally already trust us with their payments, and hundreds more are joining us every week. We are moving into our next phase of expansion and we are looking to add new talent to our sales team in Germany with dedicated account executives.  The need to take recurring payments is increasing: it is becoming strategically important, not only for established users of direct debit such as utilities, telecoms, and media companies, but also for the latest wave of Software as a Service and Internet of Things providers. By making global payment networks easier to integrate into modern internet services and adding intelligent, powerful and flexible capabilities we are adding value in completely new ways. The ability to work with all of these together through a single integration is a real game changer. GoCardless will continue to disrupt these systems as payment mechanisms continue to evolve. The role You will be responsible for finding and closing new business in the German market. This will be done via your own efforts and in conjunction with your business partners in marketing, sales development and partnerships. You will be engaging with stakeholders within the customer to identify and secure a role for GoCardless as a payment provider. This will involve working with various departments, from finance and engineering to marketing and procurement; building a business case; securing a commercial arrangement; and ensuring a successful delivery. Our business model is aligned with the success of our customers: their success in getting paid links to our rewards. Our customers are domestic and international companies who need to take recurring payments. In order to navigate a path to mutual success you will need to develop a good understanding of our solution, the business value, and technical fit and its relationship to our customers’ existing systems. We've built a dynamic, collaborative culture in which we hire and develop smart, driven people that share our desire to do work we can be proud of. We value learning and feedback, and we spur each other on to raise the bar of success.  The ideal candidate We’re looking for people who want to have an impact and are always trying to learn and improve themselves and the operations around them. The ideal candidate wants to lead and is ready to deal with the ambiguity present in fast growing environments and new markets. By evangelising GoCardless and recurring payments, you are able to get customers excited by our product. You should apply if you have: Sales experience in an B2B environment. Strong communication and presentation skills  Evidence of repeated success within complex solutions and exceeding quota. Experience meeting CxO and LOB executives and other stakeholders. A structured sales approach and experience with Salesforce.com. High activity: you are able to cover a large territory effectively and build a dynamic pipeline. A consultative style and the ability to become a trusted advisor and secure the sale. Attention to detail, are extremely organised and work well with others. Experience selling APIs is not essential, but nice to have. We welcome a wide diversity of applicants, and our team are from a variety of backgrounds, so if you’re unsure please apply!
GoCardless London, UK
Aug 30, 2019
GoCardless are on a mission to take the pain out of getting paid so that our customers can focus on what they are best at. We are focused on recurring payments; our vision is to be the best way to collect these payments, globally. Already, we’ve built a global network of bank debit schemes that will cover 75% of the world’s recurring payment volumes. On top of this network we’ve built a simple, developer-friendly platform that enables the >40,000 merchants whom we serve to collect payments around the world. Already, we process over $1B in payment volume every month and this number is growing fast. Last year we opened offices in Paris, Munich and Melbourne, with more to follow in Spain and the US in 2019. Our HQ is in London and to date we have raised $122M in capital from some of the world’s leading investors, including Accel Partners, Google Ventures, Balderton Capital and Y Combinator. The Role You will be joining our Solutions Engineering team you will be the primary technical lead in our engagements with our prospective and existing customers and partners. You will help qualify, shape, close and support business by providing technical input and oversight on our most exciting opportunities whilst working alongside our Business Development and Customer Success teams. Whether it is helping design a new integration with one of our Accounting or CRM partners, assisting with implementing the API integration or billing and payment process with a large prospect, there is a need for you to take a leading role in technical conversations. Your day to day will focus on everything from evangelising on the capability of GoCardless, assisting customers through their due diligence review of our platform, guiding the architecture and implementation of GoCardless through the post sales cycle, as well as providing market insight and trends feedback to our Product teams. Your responsibilities will include: Develop a strong working relationship with the prospect’s technical staff and be able to gain their trust and credibility through your deep technical knowledge and subject matter expertise Manage and lead the prospective merchant or partner throughout the evaluation process and ensure a deal’s technical close Work closely with the Business Development Managers to align the technical requirements and the solution design with the prospect’s business drivers and demonstrate unique value Work closely with the Business Success Managers to help the customers build the best in class integration by leading the support for technical architecture and design queries Working with the Product team to deliver product presentations and demonstrations tailored to the prospect’s requirements and tuned to suit the level and nature of the audience working with your peers in Sales, Product and Marketing Develop and run demos with a clear plan to take the audience successfully through the evaluation process and turn them into a happy customer or partner Coordinate and deliver RFP/I/Q responses Occasionally coordinate and deliver technical architecture workshops We’re looking for someone with: Proven technical pre-sales and/or post-sales experience within a software company, (SaaS experience would be desirable, not essential) An excellent understanding of APIs and the ability to lead architecture discussions around API integration Be able to articulate complex technical issues and solutions to non-technicals and to establish trust & credibility with prospective customers Experience building and delivering demos independently and effectively in face to face and web meetings Good working functional knowledge of enterprise software solutions preferred, e.g. ERP, CRM, Billing High proficiency in written & verbal communication Experience with customer-facing activities and influencing key decision makers A willingness to work collaboratively across all areas of the business and be passionate about GoCardless’ continued growth We welcome a wide diversity of applicants, and our team are from a variety of backgrounds, so if you’re unsure please apply.
GoCardless Paris, France
Aug 24, 2019
  Finance Manager (France) Responsible for financial regulatory reporting to the French regulator (ACPR), French statutory reporting, tax and VAT reporting and Group Treasury management Since GoCardless was set up in 2011, we have been focused on taking the pain out of getting paid so that our customers can focus on what they do best. We already process over £7bn each year for thousands of businesses, and we are growing fast. We work with a huge range of organisations: small gyms and scout groups use us to reduce admin; fast-growing companies like Funding Circle use us to power their growth; established companies like TripAdvisor use us to dramatically reduce failure rates. We’ve been spending the last year expanding our offering outside of the UK and Europe and are now operating 7 different payment schemes (and will soon be adding the US) and serving merchants in over 30 countries, with offices in Melbourne, Paris, Munich and of course, London (our HQ). We’re backed by some of the world’s leading investors including Balderton Capital, Accel Partners, Notion Capital, Passion Capital and Y Combinator.   The Financial Control and Reporting team The Financial Control and Reporting is now in an exciting transitional stage with many new projects to get involved in as the company expands. The team: Manages the month end close and management account production Ensures that all of the company's financial practices are in line with statutory regulations and legislation Has responsibility for ensuring aspects of FCA and ACPR compliance, including capital adequacy testing Manages debt facilities, business bank accounts, fee sweep reconciliations, client money reconciliations, foreign exchange risk, cash flow, Treasury policy related to business funds and maintains relationships with banking institutions and the internal teams, especially Banking Operations Has responsibility for the preparation and filing of statutory accounts in the jurisdictions in which we operate Manages group and local audits and maintains relationships with auditors and tax advisors Manages billing, accounts receivable and payable Manages payroll Has responsibility for UK & international tax, VAT and corporate structure management, as well as relations with HMRC Has responsibility for financial processes and controls Has responsibility for financial systems (incl Netsuite)   The role As part of its expansion strategy, GoCardless has secured a license from the ACPR through its French subsidiary, GoCardless SAS. This role is to provide financial management for the French entity and to ensure compliance with our obligations under the license. In addition, the role will provide Treasury management for the group.   Financial Management GoCardless SAS As a Director of GoCardless SAS, you will have a general duty of prudence and diligence and be responsible for compliance with regulatory obligations including: Attending and reporting GoCardless SAS risks into the GoCardless Group Risk Committee Ensuring GoCardless adheres to laws and regulations including operational activities outsourced to the UK Capital adequacy monitoring and periodic reporting Responsible for French statutory reporting and compliance with VAT and income tax reporting - operational support outsourced to the UK Treasury Responsible for group Treasury policy and procedures Develop and maintain a short range multi-currency cash forecasting model for the group to facilitate the management of working capital Manage relationships with lending banks Manage relationships with business banking partners in all jurisdictions Coordinate and develop hedging policy and operations Manage investment of liquid resources to maximise income and ensure available funds Perform the credit check assessment for a number of prospective Merchants with high value committed revenues.     What we're looking for    You have substantial experience (over 5 years) in a similar position in an ACPR regulated organisation You are familiar with ACPR requirements relating to the safeguarding of client funds and capital adequacy and are experienced in the operation of procedures to ensure compliance with these rules. You can demonstrate experience in the management of Treasury operations in an international business You are an experienced financial accountant, with demonstrable knowledge of VAT, tax and statutory reporting  You have integrity and an analytical approach You have the ability to understand broader business issues  Benefits   Generous holiday allowance  Private health insurance Private pension scheme  Flexible working hours Generous maternity & paternity leave Training budget for your personal development Breakfast, drinks and snacks Company lunch every month Volunteer time   Our team comes from a variety of backgrounds and we welcome diversity – if you're unsure, please apply.  
GoCardless Melbourne, Australia
Aug 24, 2019
About us GoCardless’ vision is to build a global connected payments network, making payments simpler on the internet no matter what country you’re in or what software you’re using. Today, we help over 40,000 businesses across Europe and Australia collect payments, and we’re growing fast. Most recently we’ve opened an office in France, and we’ve started serving merchants in Australia & New Zealand for the first time.  Our strategic partnerships with market-leading accounting software such as Xero have been critical to our global success. We were recently named Xero UK App Partner of the Year for the second year running, and we work with some of the most forward thinking accountants around today. We’re using this momentum and our learnings from our journey so far to expand our reach, and help accountants and small businesses get paid on time in Australia & New Zealand.     Our HQ is in London, and we’re backed by some of the world’s leading investors including Balderton Capital, Accel Partners, Notion Capital, Passion Capital and Y Combinator. The ANZ team GoCardless has ambitious plans for Australia and New Zealand. We expect to grow through a combination of existing relationships with global partners (e.g., Xero) and multinational merchants. We’ve recently opened an office in Melbourne with an initial team from our London HQ, including a Country Lead and two Account Managers. We’re now building out our local team in Australia as we prove our product-market fit and seed volumes. You’ll be joining a small team, meaning there’s a huge opportunity to make an impact, and a huge opportunity to learn. Your role Based in our Melbourne office, you will be responsible for finding and closing new businesses across Australia and New Zealand. This will be done via your own efforts and supported by our Marketing, Partnerships and wider Sales teams. You'll work to uncover and define the best growth opportunities for GoCardless, including new customers, new verticals and new sales strategies. You'll manage inbound leads as the first point of contact for many new and growing businesses interested in GoCardless, and run outbound campaigns to reach merchants who may not be familiar with GoCardless. You will also provide invaluable feedback to our Product and Operations teams to ensure that we continue to offer our customers the best possible experience. We’d love to hear from you if: You have experience working in a Sales environment, ideally in a B2B context You can articulate the business benefits of selling APIs or technical products You have a structured sales approach to navigate complex businesses You are self-motivated with high-energy levels and inspire others to work with you You are comfortable working alone and in teams; you will be expected to collaborate  with multiple internal and external stakeholders You have experience prioritising between multiple important and urgent issues, and you have the ability to anticipate issues before they arise You put your customers first and ensure their needs are at the forefront of your efforts Our team come from a variety of backgrounds and we welcome diversity – if you’re unsure, please apply.  
GoCardless Dalton House, 60 Windsor Ave, London SW19 2RR, UK
Aug 21, 2019
As our business grows, so does our team, and the People team is at the heart of the company culture. Our aim is to provide comprehensive and innovative communications programmes that provide our employees with the information they need to focus on the exciting challenges that life at GoCardless presents. The role Reporting into the Chief People Officer you will be responsible for building and maintaining our global internal communications programme, providing innovative and scalable solutions that will support our international growth plans.   In this role, you will be required to plan and deliver a programme of internal communications that supports the ongoing growth of our business and helps foster a culture of openness and collaboration You will also support managers and senior executives by providing the tools and  support required to ensure high quality, frequent and consistent communications utilising multiple channels You will be responsible for sourcing, writing, and publishing internal content and correspondence to inform, engage and recognise employees  Drive engagement in internal communications through nonconventional approaches that invite participation and include sound change management principle Partner  with L&D, Marketing/PR colleagues and across the People team to provide an amazing employee experience by support our people programmes. You will be creating a programme of internal communications content that champions innovative international work and best practice, sharing this knowledge across the local areas to help our organisation grow.  Lead the evaluation, selection, and delivery of a company-wide communications portal that will enable effective communications across our international offices & timezones About you Experience in relevant Communications role(s) A great storyteller with excellent writing skills and attention to detail  Is comfortable dealing with both senior stakeholders and across all levels A strong social media skill-set, and the ability to develop digital communications and calendar plans This role is suitable for someone looking to work reduced hours, part time or flexible hours  
GoCardless Dalton House, 60 Windsor Ave, London SW19 2RR, UK
Aug 21, 2019
As our business grows, so does our team, and the People team is at the heart of the company culture. Our aim is to provide comprehensive and innovative rewards programmes that allow our employees to focus on the exciting challenges that life at GoCardless presents.   The role Reporting into the Chief People Officer you will be responsible for building and maintaining our global compensation framework, providing innovative and scalable solutions that will support our international growth plans.   As the Reward Director will be leading global rewards efforts including; Responsible for designing and developing our global reward strategy Build, implement and manage our global compensation framework including benchmarking and analysis Thinking creatively around appropriate compensation interventions that are bespoke and will blend with operational excellence Responsible for the communication and delivery of programmes including training & coaching to managers as required Building short term and long term incentive plans eg.  bonus, recognition, equity & pension programmes Project managing bi-annual compensation reviews Managing global benefits programmes across 5 entities Support our managers and people partners with bespoke job leveling and job evaluation processes  Budgeting and planning with the finance and people team   About you: Proven track record in compensation planning and design Experience working in a global HR function Excellent analytical skills Willingness to deliver, sometimes at a transactional level  Able to show an understanding of Reward interventions across various business areas i.e. mobility, tax etc.  Data savvy – ability to interpret data is critical to the success of this individual and prior experience    If this role is of interest please don't hesitate to email your interest across to or apply following this link.  
GoCardless London, UK
Aug 21, 2019
Help lead the fight against financial crime and give our customers a great onboarding experience.   About us Since GoCardless was set up in 2011, we have been focused on taking the pain out of getting paid so that our customers can focus on what they do best. We already process over £7bn each year for thousands of businesses, and we are growing fast. We work with a huge range of organisations: small gyms and scout groups use us to reduce admin; fast-growing companies like Funding Circle use us to power their growth ; established companies like TripAdvisor use us to dramatically reduce failure rates. We’ve been spending the last year expanding our offering outside of UK and Europe and are now operating 7 different payment schemes (and will be adding the US early next year) and serving merchants in over 30 countries, with offices in Melbourne, Paris, Munich and of course, London (our HQ). We’re backed by some of the world’s leading investors including Balderton Capital, Accel Partners, Notion Capital, Passion Capital and Y Combinator.   About the Team The Compliance Operations team plays a critical role in GoCardless’ continued expansion. The team: Manages the initial and ongoing verification of customers in over 30 geographies, providing the best possible customer experience Reviews our customers against PEP and sanctions lists, so we’re only working with customers that we should be Coordinates the delivery of AML/CTF training across the company, so everyone in GoCardless makes compliance conscious decisions Identifies and investigates any suspicious activity to ensure that GoCardless is not facilitating financial crime   The Role  Making customer onboarding decisions upon reviewing customer documentation Reviewing alerts that result from our PEPs and Sanctions screening process Communicating with our customers to guide them through the onboarding process You will continually look to improve customer experience and team efficiency by challenging our thinking and asking why we do what we do Identifying opportunities to upskill other team members and proactively sharing knowledge Conducting Enhanced Due Diligence checks Identifying opportunities to upskill other team members and proactively sharing knowledge   This is a full-time role based within our London team : During training, hours will be 9:00 - 18:00 Expected hours after training will be 23:00 - 08:00, Sunday to Thursday   What we're looking for You have a minimum of one-year compliance experience working in a similar role You will have had previous experience working during a night shift You must have the ability to work autonomously as this is a remote position You take pride in having strong attention to detail and always see tasks through to completion You are easily dissatisfied with how things are run - you frequently feel the urge to act when someone tells you “this is how we’ve always done it” You have a tremendous sense of urgency tempered by the ability to keep calm under pressure You understand the importance of anti-money laundering and counter-terrorist financing Equally, you’re conscious of the customer experience and explaining our requirements effectively You have flawless written and verbal communication skills and are happy to support customers via email or over the phone Bonus points if you are fluent in French, German or Spanish   Our team comes from a variety of backgrounds and we welcome diversity – if you're unsure, please apply.  
GoCardless London, United Kingdom
Aug 20, 2019
Director of Legal   Drive the business and jump novel legal hurdles, as head of the legal team, at a cutting-edge, dynamic and high-growth fintech company.  GoCardless processes billions in payments each year. Tens of thousands of businesses across the UK and beyond rely on us to handle their payments, and hundreds more sign up every week. As we look to the future, those businesses will be larger, more demanding, and present in multiple countries - and so will we. The legal team is at the forefront of GoCardless’ expansion, development and scaling - both domestically and abroad. We enable the business to move into new markets and geographies, often dealing with novel issues along the way. This is all whilst ensuring that deals get done at scale, we launch new, innovative features, and that the multitude of other issues that arise at a scale-up are dealt with appropriately.  The team is seen as an enabler, not a blocker, and we would like to keep it that way.    The role As Director of Legal, you will be the lead of a team of three lawyers that support the entire GoCardless business. You will set the direction and structure for the team, ensuring that we pave the way for the business to execute, with a focus on innovation, efficiency and approachability.  You will take a consultative approach and work closely with leaders across the business - never working alone, or able to concentrate on purely legal issues. We’re a fast-growing business, and your focus is to enable that business to grow - in the right way.  You will report to the General Counsel, and manage the lawyers and legal operations analyst within the legal team. Other key relationships will include leaders across the sales and partnerships, product, customer, people and business operations teams, as well as external advisors.  Some of the main elements of the role will involve: A large portion of the role will involve ensuring we continue to be a world-class legal team, with results to match:  Setting direction (including a long-term roadmap) for the legal team, with a focus on innovation, efficiency and approachability Communicating the team’s roadmap to the senior leadership team, and the wider business  Managing team performance through the use of OKRs, KPIs and KRIs  Ensuring that the team are happy and motivated, and that they develop and progress, both personally and professionally Structuring the team during the business’ continued expansion, ensuring that we are appropriately staffed at all times, and that we continue to hire great people Building strong relationships, and getting the most from, the best external counsel Setting and gaining approval for the legal team’s budget However, we’re not a corporate - you will need to dig into a very wide range of real legal issues - whether that’s helping to manage our next equity raise (or exit!), understanding complex global regulatory issues, or answering a legal ticket when the team is stretched You will also be a point of escalation for a broad range of legal (and sometimes non-legal) issues - you’ll need to be adaptable and to really understand the business  Constantly developing the team’s tools and processes - aiming to put the legal team out of business in as many areas as possible, whilst increasing the execution velocity for the rest of the business  Keeping up to date with the biggest potential issues for GoCardless, including in the world of payments, commercial law and legal tech, to name a few Delivering change within GoCardless - the deeply embedded nature of the team means that we often take on the design of large cross-functional projects, and drive them through to completion  You will be a great communicator, able to exert authority, but also to put people at ease when difficult situations arise - from internal stakeholders, through to regulators and other authorities across the globe   What we're looking for We’re looking for a lawyer (preferably English qualified, but we can be flexible) with exceptional private practice training, followed by in-house experience in a fast-paced environment. You will be likely to have managed a team (or teams) in the past, yet also be driven and able to work independently. You will have a solid grounding in a very wide range of legal (and quasi-legal!) areas.  As a technology and payments business, it helps if you‘ve had experience in those areas, or perhaps you have a keen interest in them outside of your day to day work.  We’d love to hear from you if: You are a lawyer, preferably English qualified, with significant post-qualification experience - preferably with experience managing in-house teams  You have experience in scaling legal processes You know what KPIs and KRIs are, and how to set them  Your communication and stakeholder management skills are first class, and you are able to distil complex and cumbersome legalese into understandable English You are easy to work with, and want to work in a fun, fast-growing but demanding young company Bonus points if: You’ve helped a company expand internationally  You have knowledge of FCA requirements You have experience with selling and supporting SaaS solutions   You can explain what an API is    This role would ideally suit someone with experience in a fast-paced in-house team, who is looking to help shape the legal team at a younger, high-performing company.  However, we recognise that the most talented people can have the most unusual backgrounds, so if you’re unsure, please apply. The role will be based in London and we are really looking for a full time lawyer.  
GoCardless London, UK
Aug 18, 2019
Help lead the fight against financial crime and give our customers a great onboarding experience.   About us Since GoCardless was set up in 2011, we have been focused on taking the pain out of getting paid so that our customers can focus on what they do best. We already process over £7bn each year for thousands of businesses, and we are growing fast. We work with a huge range of organisations: small gyms and scout groups use us to reduce admin; fast-growing companies like Funding Circle use us to power their growth ; established companies like TripAdvisor use us to dramatically reduce failure rates. We’ve been spending the last year expanding our offering outside of UK and Europe and are now operating 7 different payment schemes (and will be adding the US early next year) and serving merchants in over 30 countries, with offices in Melbourne, Paris, Munich and of course, London (our HQ). We’re backed by some of the world’s leading investors including Balderton Capital, Accel Partners, Notion Capital, Passion Capital and Y Combinator.   About the Team The Compliance Operations team plays a critical role in GoCardless’ continued expansion. The team: Manages the initial and ongoing verification of customers in over 30 geographies, providing the best possible customer experience Reviews our customers against PEP and sanctions lists, so we’re only working with customers that we should be Coordinates the delivery of AML/CTF training across the company, so everyone in GoCardless makes compliance conscious decisions Identifies and investigates any suspicious activity to ensure that GoCardless is not facilitating financial crime   The Role  Making customer onboarding decisions upon reviewing customer documentation Reviewing alerts that result from our PEPs and Sanctions screening process Communicating with our customers to guide them through the onboarding process You will continually look to improve customer experience and team efficiency by challenging our thinking and asking why we do what we do Identifying opportunities to upskill other team members and proactively sharing knowledge Conducting Enhanced Due Diligence checks Identifying opportunities to upskill other team members and proactively sharing knowledge   This is a full-time role based in our London office on an initial 12-month contract: During training, hours will be 9:00 - 18:00 Expected hours after training will be 23:00 - 08:00, Sunday to Thursday   What we're looking for You have a minimum of one-year compliance experience working in a similar role You will have had previous experience working during a night shift You must have the ability to work autonomously as this is a remote position You take pride in having strong attention to detail and always see tasks through to completion You are easily dissatisfied with how things are run - you frequently feel the urge to act when someone tells you “this is how we’ve always done it” You have a tremendous sense of urgency tempered by the ability to keep calm under pressure You understand the importance of anti-money laundering and counter-terrorist financing Equally, you’re conscious of the customer experience and explaining our requirements effectively You have flawless written and verbal communication skills and are happy to support customers via email or over the phone Bonus points if you are fluent in French, German or Spanish   Our team comes from a variety of backgrounds and we welcome diversity – if you're unsure, please apply.  
GoCardless London, UK
Aug 18, 2019
GoCardless is looking for Site Reliability Engineers to help scale our infrastructure. We have thousands of businesses across Europe that are using our service to collect payments, and we hope that you can help us go global. The role As a Site Reliability Engineer you'll be part of a small team that sets the direction of the GoCardless core stack. You'll think through the moving pieces that make up our infrastructure and the complex interactions between them. You'll work with every other team within engineering – from product to data – to help build and scale the platform our product sits on. We love to be open about the work we do. Some examples are: Moving to a container-based infrastructure. Dealing with the realities of running a relational database at scale. Building a high-availability PostgreSQL cluster. Improving performance with investigative work. Day-to-day, you'll be: Troubleshooting problems across distributed systems. Building tools to manage a growing infrastructure. Deploying software to improve availability, scalability and efficiency. Understanding and automating away common problems. Investigating and fixing performance issues. Tackling challenging production issues as part of a supportive on-call team. We think you'll enjoy this role if: You believe in bringing automation to infrastructure problems, you thrive on new challenges and seemingly cryptic issues, and you're passionate about learning new things and see improvement as an iterative process. You'll rely on: Your knowledge of Unix fundamentals. Your experience in designing, analysing, and troubleshooting distributed systems. Your understanding of TCP/IP networking. Your fluency in one or more programming languages, and writing clean and effective code. Your ability to build reliable infrastructure on top of cloud computing systems. It's useful, but not essential to have: Some experience with operating PostgreSQL or a similar database. A formal education in Computer Science. Much of our team is made up of software engineers who've made the jump into the world of infrastructure, and we welcome a wide diversity of candidates. If you're unsure, we'd love to hear from you. In your application, please include your CV and a link to your GitHub profile, and tell us about an interesting technical project or problem that you’ve recently enjoyed working on.
GoCardless London, UK
Aug 18, 2019
  We’re looking for talented, experienced Data Scientists to join our growing Data Science team. GoCardless is building a new global network for recurring payments. We’re cutting out the intermediaries and linking together direct debit schemes from around the world to create a simple way of collecting payments directly from customers’ bank accounts. Annual payment volume at GoCardless exceeds £10 billion, and we’re processing up to hundreds of thousands of transactions every day. As we grow, there is an increasing demand for data across all functions. Our ability to understand our users, and make sound and timely business decisions is hugely dependent our ability to extract meaning from this data. The data team exists to enable GoCardless to make smarter decisions by providing a combination of data oriented products, solutions and technologies. The data team is building data products that massively enhance the value and differentiation of our products at a global scale. THE ROLE Data is at the centre of our ability to add value to our customers and to our business. Fraud prevention, marketing optimisation, churn prevention, payment failure optimisation and upsell propensity are all areas of active work. You will work closely with cross-discipline teams, taking responsibility for end to end algorithm development from initial concept through to production readiness. We are looking for Data Scientists that will help us build predictive models that substantially increase the value that we provide to our customers and the efficiency of our operations by building new data products that leverage our growing volume of raw data. You will develop and productionise data products and predictive models in collaboration with your team. Working with Product Managers, software developers and subject matter experts, you’ll bring your own expertise to the team helping to move from abstract concepts, through design and build, to scalable algorithms that will deliver the teams goals. You will play a part in specifying the underlying infrastructure we are building to support the day to day work of Data Scientists and to enable models to be easily productionised. You will create meaningful data visualizations that communicate your findings and relate them back to how your insights create business impact. WHO WE’RE LOOKING FOR You’re a self-starter - you can independently drive a team's work forward, finding and exploiting opportunities where data science can impact our business objectives. You love digging into data and uncovering actionable insights You’re passionate about using data to help teams become more productive You have intellectual curiosity You are a communicative person that values building strong relationships with colleagues and stakeholders and have the ability to explain complex topics in simple terms. REQUIREMENTS You’ll have a degree (or PhD) in a numerate discipline (or have substantial relevant experience). You'll have commercial experience building robust ML models in a production environment. You have strong technical skills in data manipulation and extraction (strong SQL knowledge), data analysis and model prototyping and productionisation (Python, R or similar) You have solid experience of deep-dive analysis of complex data; managing data quality; feature selection; and prototyping, validation, and productionisation of Machine Learning models. You’ll be able to point to a range of different techniques to solve a problem and demonstrate how you're able to apply maths to data and deliver tangible, quantifiable business results.   You have strong data visualisation skills You're comfortable with writing and maintaining code. Our preference is that your language of choice for data-wrangling is Python. However, R is also an option during prototyping phases You have a track record of deploying predictive models and data products in production with quantifiable impact.   Our team come from a variety of backgrounds and we welcome diversity – if you’re unsure, please apply.