Stripe

  • Singapore
Stripe Chicago, IL, USA
Jan 19, 2020
Full time
As a Manager of the Account Associate team at Stripe, you will help grow Stripe’s North American Startup and SMB customers. You will build and lead a team of high-performing Account Associates, helping them to develop their skills and deliver on ambitious targets, while also working directly with customers. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first-class analytical, communication and relationship-building skills. In this role you will: Recruit and build a team of Account Associates in Chicago from the ground up. Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key sales and growth metrics. Be accountable for increasing upsell/cross-sell revenue and driving positive renewal outcomes among high-potential Startups and SMBs. Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level. Coach and guide the team in developing consultative and solution-based skills through all facets of the sales cycle for existing Stripe users. Inspire, motivate and enable personal- and career-development of team members Work collaboratively and cross-functionally across the organization to help shape Stripe’s products and solutions to meet customer needs. We’re looking for someone with: 8+ years of relevant experience, with at least 2 years in people management Experience leading sales or account management in an early stage, high-growth technology environment. Proven track record of high performance in a new business sales or existing customer upselling role Ability to hire, train and coach a high-performance sales team. Ability to build relationships with strategic clients and industry thought leaders. Demonstrated passion for start-ups and new technology businesses. Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms. Nice to haves: Prior experience at a growth stage Internet/software company. Prior experience in enterprise sales. Prior experience in the payments industry.
Stripe Dublin, Ireland
Jan 19, 2020
Full time
Help Stripe win new users. As an Account Executive at Stripe, you will drive Stripe’s future growth engine by building relationships with prospective clients and turning them into happy Stripe users. You’ll manage inbound leads (as the first point of contact for many new and growing businesses interested in Stripe) and handle the full sales cycle right through to onboarding new users. You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organisation, including CTO, COO, and CFO. You have experience working with startups or small/medium businesses. You have an understanding of the buyer journey and can lead short, single stakeholder deals as well as complex multi-party sales in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. Finally, you’ll develop scalable strategies and repeatable processes that enable us to amplify the number of new businesses joining Stripe. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you! You will: Identify high-potential prospective users from inbound leads Own the full sales cycle from lead to close for startups and small/medium businesses Lead and contribute to team projects to develop and refine our sales process Engage with Product, Marketing and User Operations teams to help amplify our growth trajectory We’re looking for someone who has: Fluent English and German 2-5 years experience in customer/client-facing role, with a track record of top performance At least one year full cycle, closing experience Ability to understand complex requirements and craft custom solutions Strong analytical and quantitative capabilities including comfort with basic modeling Superior verbal and written communication skills Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology Ability to understand the Stripe API and build great relationships with technical stakeholders Nice to haves: Prior experience at a growth stage Internet/software company Prior experience in the payments industry You should include these in your application: A resume or LinkedIn profile A cover letter tells us more about yourself and why you are applying for this role at Stripe This role involves some travel Please find our EU applicant personal information notice here
Stripe New York, NY, USA
Jan 19, 2020
Full time
The Growth Account Executive team at Stripe works to help some of the largest and fastest-growing businesses in the world take advantage of Stripe. You’ll lead and coach high-performing sales executives, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with prospective Stripe customers. We are looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team, superior communication skills, and a knack for understanding unique customer needs. You will: Recruit, train and lead a team of new business sales professionals. Develop both the long-term vision and strategy for the team and manage day-to-day operations. Be accountable for increasing revenue and scaling the team. Coach, mentor and guide the team in developing consultative and solution-based sales skills. Effectively work cross-functionally across the organization to shape Stripe’s solutions to meet client needs. Inspire, motivate and enable individual development to promote career growth of direct reports. We’re looking for someone with: 8+ years of technology sales experience with 3+ years of people management experience. Experience leading sales, new business and operations in an early stage, high-growth technology environment Ability to hire, train and coach a high-performance sales team Ability to build relationships with strategic client and industry thought leaders Demonstrated passion for Stripe’s mission Ability to clearly communicate technical concepts and build great relationships with highly technical customers Nice to haves: Prior experience at a growth stage Internet/software company. Prior experience in enterprise sales, partnerships and/or business development
Stripe San Francisco, CA, USA
Jan 19, 2020
Full time
Last year, Stripe announced a Negative Emissions Commitment, a first-of-it’s-kind annual contribution of $1mm to fund carbon removal technologies. We’re going beyond this commitment by building a world-class environmental program into the core of Stripe’s products, available to all of our users around the world. This is a brand new product involving new technical and financial systems to support carbon removal technologies. We’re looking for an experienced business leader to build, scale, and lead this new team. You’ll be responsible for growing the team, shaping our nascent engineering and product culture, and working with cross-functional partners to make our products successful. As the leader of this new team, you’ll collaborate with product to set and execute an ambitious roadmap in uncharted territory. This new product is both a software and operational challenge at the forefront of climate impact, with potential for tremendous scale across Stripe’s userbase. No climate-related experience is required. This team is driven by a passion for the field and the potential of Stripe’s merchants to make a combined impact on the climate problem. We’re advised by academic and industry experts. Minimum Qualifications Bachelor’s degree or equivalent practical experience. Experience starting and scaling high performance engineering and product teams. 5+ years experience managing engineers and product managers Experience developing Internet products and technologies. Preferred Qualifications Ability to achieve ambitious goals in a fast-paced environment, demonstrating excellent business judgment. Ability to comfortably work in ambiguity and on new projects with lots of unknowns. Ability to successfully handle strategic issues and heads-down execution. Track record of successful product delivery from inception to launch. Passionate about building an awesome premium customer experience. Enjoy talking to users and growing the impact Stripe has on hundreds of thousands of businesses.
Stripe New York, NY, USA
Jan 19, 2020
Full time
Stripe powers millions of businesses around the world, from the most ambitious startups to increasingly the most successful Fortune 500 businesses. As an early member of the marketing team, you’ll play an important role in shaping our enterprise go-to-market plays by creating integrated campaigns, resources and experiences that convincingly shows Stripe’s success with our largest users. In the enterprise marketing role, you will be responsible for creating content, event activations, and targeted campaigns–featuring our largest users–to install decision confidence on why companies should partner with Stripe. You’ll have relevant experience with a passion for customer marketing, going deep on specific account strategies, and designing and executing marketing campaigns. You’ll be able to influence our overall enterprise marketing strategy, as well as roll up your sleeves to execute on it. You Will: Help build our customer marketing program. You’ll help build the foundation for a systematic, high-impact customer marketing program at Stripe that operates at scale. Partner with the enterprise sales team. You’ll work closely with the enterprise sales team and understand our users and audiences to develop marketing priorities and effective campaign initiatives. Create compelling content. You’ll partner with our design and content teams to create original content that showcases Stripe’s benefits to large users. This may include research and reports, guides, and presentations. Drive awareness, generate leads and accelerate pipeline. Programs can include outbound email and direct mail campaigns, webinars, partner activities, content marketing, account-based marketing and working closely with the events team on Stripe events and industry events. Nurture high-value customer relationships: You’ll nurture relationships with a select set of high-priority customers to identify and execute strategic co-marketing opportunities. You’ll work across teams to manage our co-marketing initiatives with our largest users. Help track, measure and communicate program results. Report program results and future priorities in QBRs with Stripe leadership. You Have: BA/BS degree (in lieu of degree, 4 years of relevant work experience) 6+ years of marketing experience, preferably in B2B marketing including specific experience with content creation and content marketing, multi-touch campaigns, demand generation, account based marketing and multi-channel programs and tactics such as email, webinars and content partnerships.p Understands the nuances of customer marketing having developed and managed customer relationships Excellent written and verbal communication skills. You love to build relationships with people. A startup mentality with a bias to action and the ability to flex in a fast-paced environment. Demonstrated track record of generating innovative content and campaigns that exceed target goals. Comfortable with event marketing and executive engagement. An appreciation for walking 1on1s, GIFs of Otters, and enjoyable team banter is a plus. It’s not expected that any single candidate would have expertise across all of these areas—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Stripe San Francisco, CA, USA
Jan 19, 2020
Full time
About Connect While accepting payments on the internet has gotten easier over the past several years due in large part to the advent of modern payments APIs, the internet infrastructure for routing these same payments (to suppliers, sellers, partners, service providers, recipients) is stuck in the stone-age. Connect is Stripe’s leading product for marketplaces, on-demand services, ecommerce site builders, invoicing platforms, professional SaaS products, fundraising platforms, rental management platforms, and more. By utilizing the power of Connect, users in each of these categories can link multiple parties for the exchange of goods or services. These users rely on Connect for the crucial function of reliably routing payments between these parties. By powering fast, flexible, compliant, and cost-efficient routing of payments on the internet, Connect not only spurs the creation of innovative business models but it also enable organizations (whether they are businesses, nonprofits, or governmental agencies) to channel previously-offline payments to the internet. About the Role: As a Product Manager on the Connect team at Stripe, you will be devising strategy, developing product requirements, and overseeing execution for some of the highest impact initiatives that serve modern marketplaces and software platforms.     At Stripe, Product Managers help build innovative payments products for our customers. Product development is an extremely collaborative effort between engineering, design, analytics and customer-facing teams. You’d be joining a team of experienced Product Managers who have a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world. On a day to day basis you would spend your time split between external meetings with customers and internal discussions with your engineering, marketing, analytics, and sales counterparts. This role will provide the opportunity to develop the strategy for one of Stripe’s core products and get feedback on your plans directly from Stripe’s leadership team. We’re looking for creative and curious product thinkers who can develop and grow a compelling vision for Stripe’s insights and analytics products You may be a good fit if: You’re a creative product thinker who loves collaborating across the company with engineering, analytics, marketing, design and sales You’re motivated by the the chance to improve the lives of your customers You have strong written and verbal communication skills with a talent for precise articulations of customer problems You have experience managing technical software products from kick-off to ship You do whatever it takes to make your product and team successful whether that means writing a QA plan or hunting down the root cause of a user’s frustration You can turn incomplete, conflicting, or ambiguous inputs into solid action plans Beyond just shipping new products, you obsess about continuous product improvement and can optimize for shipping a portfolio of small, medium and large releases. You’ve ever started or run a business before Requirements: Technical skills e.g., ability to gain an in-depth understanding of software systems, build a robust integration with the Stripe API, make meaningful contributions to high-stakes discussions on data modeling or software architecture, etc. Strong product sense Experience with security, anti-fraud, identity, compliance, or API products is a strong plus Experience as a software engineer is a strong plus What’s it like to work at Stripe? Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world. We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues. We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do). We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions. In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.
Stripe San Francisco, CA, USA
Jan 19, 2020
Full time
About Connect: While accepting payments on the internet has gotten easier over the past several years due in large part to the advent of modern payments APIs, the internet infrastructure for routing these same payments (to suppliers, sellers, partners, service providers, recipients) is stuck in the stone-age. Connect is Stripe’s leading product for marketplaces, on-demand services, e-commerce site builders, invoicing platforms, professional SaaS products, fundraising platforms, rental management platforms, and more. By utilizing the power of Connect, users in each of these categories can link multiple parties for the exchange of goods or services. Connect is also becoming a critical foundational infrastructure for Stripe’s future products. By building up a strong payment and business graph, Connect will spur the creation of innovative business models and enable organizations (whether they are businesses, nonprofits, or governmental agencies) to channel previously-offline payments to the internet. About the Role: As a Product Manager for Connect Platform, you’ll be leading the charge on Connect’s business and entity graph, devising strategy, developing product requirements, and overseeing execution for some of the highest impact initiatives that serve modern marketplaces and software platforms, as well as enabling teams at Stripe to create new and innovative products. We’re looking for someone who has: +5 years of Product Management experience Computer Science background or engineering training Direct experience coding and creating software Experience building complex infrastructure that models businesses and relationships Experience building user experience for large scale systems Able to lead products that require coordination of many teams Strong written and verbal communication skills Persistence and a whatever-it-takes approach to ensure that your product and team are successful Started or ran a business before, especially a marketplace or platform What’s it like to work at Stripe? Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world. We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues. We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do). We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions. In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.
Stripe Seattle, WA, USA
Jan 19, 2020
Full time
Stripe is building a world class Controllership team. We are looking for a proven leader to drive the implementation of a robust program management function within Stripe’s Accounting organization.  This leader will have extensive financial reporting, SOX compliance and technology experience and be excited to build and maintain a strong control environment at Stripe. The ideal candidate will have experience working within a high-growth organization and influencing and educating senior systems and engineering leaders on the concepts of IT general and application controls. This role is based in Seattle. This program management position within the Accounting organization to help design and implement robust financial processes and systems. Our mission is to support Stripe by reducing financial risk, increasing financial efficiency, and improving our financial information.  The program manager will work closely with the product and engineering teams on new business launches, and interface with global financial systems team, accounting operations teams, tax, legal, finance, treasury, account management, and others to understand the financial impact and requirements of Stripe’s products and services. The program manager will work with these functional partner teams and engineering teams to operationalize new business models, compliance requirements, global expansion and financial control and process improvements.  You will:  Support the launch of new products or offerings and setup of related business systems through the entire program lifecycle: feasibility through scoping, requirements definition through specification, launch, change management in transitioning to new processes and production support Work independently to develop and collect finance-related business requirements, review specifications, analyze cost/benefit of selecting particular features, and communicate results throughout the organization. Provide project task and issue management to drive clear project priorities and coordination with internal teams representing the business, engineering, operations, product, finance, legal, accounting, tax, and account management, as well as establish clear chains of project management and accountability across multiple geographic locations Work cross-functionally to define, test, and cutover to new processes and systems that reduce financial risk, increase financial efficiency, and improve financial information within Stripe. Effectively communicate and function to identify where resources or appropriate management attention/support is needed Build processes and methodology to create predictable and repeatable project management for new business launches in Stripe, ensure that best practices are identified, implemented, shared and followed, and identify metrics that help us drive action to control financial and operational risks related to new launches. You must have: 7+ years of relevant experience in program management, accounting, or finance Demonstrated experience communicating financial concepts and processes in writing to cross-functional audiences Experience of system and process design Strong interpersonal, written and oral communication skills Desire to exceed expectations and drive positive change in the organization Working understanding of an Internal control framework and a solid understanding of the concepts of control design and operational efficiency You might have:  CPA or similar qualification Experience using SQL to self-service information Previous experience as an accountant in a high-growth environment Experience with translating accounting conclusions into operational processes A demonstrated history of solving multiple and complex operation and accounting challenges
Stripe Singapore
Jan 18, 2020
Full time
Help Stripe win new users. As a Account Executive at Stripe, you will drive Stripe’s future growth engine by building relationships with prospective clients and turning them into happy Stripe users. You’ll manage inbound leads (as the first point of contact for many new and growing businesses interested in Stripe) and handle the full sales cycle through onboarding new users.   You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CTO, COO, and CFO. You have experience working with startups or small/medium businesses. You have an understanding of the buyer journey and can lead short, single stakeholder deals as well as complex multi-party sales in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. As a member of the team, you’ll incubate and launch new sales channels for prospective users. Finally, you’ll develop scalable strategies and repeatable processes that enable us to amplify the number of new businesses joining Stripe.  If you’re hungry, smart, persistent, and a great teammate, we want to hear from you! You Will: Identify high-potential prospective users from inbound leads Own the full sales cycle from lead to close for businesses Lead and contribute to team projects to develop and refine our sales process Engage with Product, Marketing and User Operations teams to help amplify our growth trajectory   We’re looking for someone who has: 2+ years of sales or prospecting experience, preferably at a technology company, with a track record of top performance Ability to understand the Stripe API and build great relationships with highly technical customers Ability to understand complex requirements and craft custom solutions Strong analytical and quantitative capabilities including comfort with basic modeling Superior verbal and written communication skills Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology
Stripe Paris, France
Jan 18, 2020
Full time
Our users are the heart of our business. Stripe’s Account Management Team are responsible for managing our largest and most strategic relationships and driving revenue in. In this role you’ll manage relationships with a small number of our largest French users. You will determine our strategy within key accounts and manage upsell and renewal opportunities with them. This will involve working closely with senior executives at these companies engaging in both commercial and technical conversations at multiple levels of the organization. You are also the user’s internal advocate and you are responsible for understanding their unique needs, driving adoption of Stripe products, and working across internal product teams to help build the next generation of user-focused payment tools in line with your users’ needs. We’re looking for a natural relationship builder who can effectively manage both day-to-day conversations as well as high level strategic discussions and negotiations focused around driving revenue for both our users and Stripe. You’ll: Build long-term relationships with your executive and operational contacts and deeply understand their strategy and goals Build account plans and strategies to retain and increase revenue and market share within existing accounts Lead proactive discovery conversations to uncover new opportunities Manage contract renewal terms and lead commercial negotiations with our clients Work closely with other internal teams (e.g. product, sales, risk and operations) to solve complex user needs and help improve our product and service Make users love Stripe by proactively offering advice on industry best practices and creative product solutions. Contribute to team projects that will further refine our operations. We’re looking for someone who: Has 5+ years of experience in a client-facing role, revenue generating role Ability to develop and execute account plans for companies spanning multiple business units across complex organizations Sophisticated commercial sense and understanding of underlying drivers and strategy of our user’s businesses Strong presentation skills, particularly for in-person meetings with multiple stakeholders Ability to understand complex technical requirements and craft solutions across multiple products Analytical ability to manage complex reporting, pricing and cost considerations A knack for working well with a wide range of people, both internally and externally The motivation and flexibility to work well in a high-growth environment where things change quickly Nice to haves: Prior experience at a growth stage internet or software company. Prior experience in a customer-facing role working with high-growth technology companies Experience with SQL or a willingness/aptitude to learn. Please find our EU applicant personal information notice here
Stripe Chicago, IL, USA
Jan 18, 2020
Full time
As Stripe looks beyond the API, we are hiring engineers to help build beautiful, usable interfaces for businesses building on top of Stripe. From constructing checkout workflows to routing money and making sophisticated reports, Stripe aims to provide great interfaces for understanding your business, fulfilling customers’ needs, and creating secure, usable payment forms. Stripe’s frontend libraries are loaded hundreds of times per second and account for tens of millions of dollars per day in online payments. You might work on: The new version of Stripe.js, Elements and Checkout. You’ll write code that Stripe’s users deploy to build powerful, performant, fraud-fighting checkout forms. Because Stripe.js runs in other people’s forms, globally, and across many different browsers, you’ll deal with tight performance constraints and bundle sizes. You’ll work on everything from build optimizations to API design to multi-frame platform abstractions to browser-specific animation tweaks, all in service of giving Stripe’s users less to worry about. The Stripe Dashboard, which is Stripe’s single page application for running a business on the internet. What started out as a simple payments dashboard has grown to include business insights, account configuration and onboarding, security tools, Radar, Atlas, Billing, and every other product Stripe is building. Frontend engineers at Stripe work both on the platform for the Dashboard and on individual products themselves. Support platform that powers our high-quality, high-touch support experience through products like live chat, click-to-call phone support, dynamic and contextual contact forms, and measure our success through quick customer satisfaction surveys. Stripe’s vast array of internal tools, including Stripe Admin, used across teams to investigate merchants and charges, and Stripe Home, where Stripes go to learn about events, other Stripes, operating principles, and search our ever-growing internal knowledge base. Stripe amplifies its efficiency through investment in internal tools, and each of those tools has its own unique set of frontend engineering challenges and a tight feedback loop of approachable internal users. Frontend experiences for Connect that make it as easy as possible to participate in the Internet economy and receive money online. Some of Stripe’s largest users are platforms that connect senders of payments with receivers of payments. Lyft connects riders to drivers, Kickstarter connects backers to projects, and Squarespace connects shoppers to online stores. All of them participate in doing business online, and all of them directly or indirectly use Stripe. We’re looking for someone who has: Empathy with the many different types of users who use Stripe’s UIs An interest in building UIs with modern tools like ES6, React, Redux, PostCSS, Flow, and Webpack An ability to think through customer requirements to come up with high-impact ways of quickly solving their problems A passion about performance, accessibility, and API design A high bar for quality of code and quality of user experience Comfortability working in a large frontend codebase with many stakeholders Attention to the details What’s it like to work at Stripe? Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world. Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business. We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues. We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups. We contribute to existing open-source projects and the people working on them, and we release several tools as open-source. We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do). We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions. In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.
Stripe Chicago, IL, USA
Jan 18, 2020
Full time
At Stripe, we are working hard at growing the GDP of the internet by building products and processes to help run an online business. Full stack engineers at Stripe push us further towards that goal by bridging the gap between backend and frontend systems to solve technical challenges quickly and effectively. You will work on projects that span technologies, systems, and processes where you will design, test, and ship great code every day. In this cross functional role, you will collaborate with experts in infrastructure, design, and operations to build mission critical internal and external features that powers Stripe users around the world. You will: Work with a wide range of systems, processes and technologies to own and solve problems from end-to-end Build new features for internal and external users Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter Collaborate with stakeholders across the organization such as experts product, design, infrastructure, and operations You may be fit for this role if you: Enjoy being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users both internally and externally Thrive in a collaborative environment involving different stakeholders and subject matter experts Take pride in working on projects to successful completion involving a wide variety of technologies and systems Can stitch together many different services and processes together even if you have not worked with them before Can put yourself in the shoes of your users and be a steward of crafting great experiences Enjoy working with a diverse group of people with different expertise Uphold best practices in engineering, security, and design You might work on: Adding new functionality to the Stripe dashboard to help users run their business Build tools for exploring data from multiple sources in a single, easy to use, portal Crafting and refining onboarding experiences to help users get to what they want faster while balancing regulatory, risk, and compliance requirements What’s it like to work at Stripe? Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world. Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business. We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues. We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups. We contribute to existing open-source projects and the people working on them, and we release several tools as open-source. We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do). We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions. In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.
Stripe San Francisco, CA, USA
Jan 18, 2020
Full time
Connect builds infrastructure for marketplaces and platforms to incorporate payments into their products. It was launched nearly six years ago, and today it is Stripe’s most successful and differentiated product, used by startups and leading global technology companies, alike. It derives its name from creating connections between Stripe accounts and allowing funds flows between them. We have backend engineers in almost every team across Stripe, and in that role, you’ll be making some of the most significant decisions for the company. You’ll get to work with other engineers to build delightful features that span various parts of the system, as well as our business, sales and operations teams to understand and solve our users’ pain points. You will: Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams Debug production issues across services and multiple levels of the stack Work with engineers across the company to build new features at large-scale Improve engineering standards, tooling, and processes You may be fit for this role if you: Enjoy and have experience building APIs Think about systems and services and write high quality code. We work mostly in Ruby, with some Scala and Go. However, languages can be learned: we care much more about your general engineering skill than knowledge of a particular language or framework. Hold yourself and others to a high bar when working with production systems Take pride in working on projects to successful completion involving a wide variety of technologies and systems. Thrive in a collaborative environment involving different stakeholders and subject matter experts Enjoy working with a diverse group of people with different expertise (for example, ¼ of Stripes work in a country that’s different from the one they grew up in). Almost every role at Stripe collaborates with some engineers, from Sales and Support in sharing feedback from our customers; to Legal and Accounting in supporting our systems for tracking money movement and reporting around the world. It’s not expected that any single candidate would have expertise across all of these areas. For instance, we have wonderful team members who are really focused on their customers’ needs and building amazing user experiences, but didn’t work on APIs before joining Stripe. You might work on: Build a new API for our users, or iterate on existing APIs Launch a new market or payment method Work with our Analytics and Fraud teams to reduce chargebacks and declines Build new tools for our business teams Build new systems to securely store sensitive data What’s it like to work at Stripe? Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world.Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business. We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups.We contribute to existing open-source projects and the people working on them, and we release several tools as open-source.We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do).We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.
Stripe London, UK
Jan 18, 2020
Full time
Stripe makes it easy for any developer to access and manage the capabilities of the payment system including global payments, banking, and other innovative financial services. Payment System Interfaces sits at the intersection of payments engineering teams and payments industry partners; we’re the human connections between multiple Stripe infrastructure systems - and the engineers and product managers who build them - and multiple partners, and we handle day-to-day complexity, monitoring, and maintenance where the edges of our software meets that of our partners. We wear a lot of hats: on any given day you can find us running programs with engineering teams and/or financial partners, consulting on payments topics, reading and discussing debugging code, identifying and investigating trends in our data, and building efficient tools and processes for scale. You will: Develop and manage end-to-end project plans and ensure on-time delivery Identify, scope, and drive process improvements across your area(s) of ownership Work cross-functionally with a number of teams, including Engineering, Product, and others to build the best products for our payments stack. Build and own operational relationships across partners in cards, banking and non-financial Institution payment methods. We’re looking for someone who has: Experience with or knowledge of the payments domain Previous experience in project/program management as a TPM, engineer, product manager (technical domain), or the equivalent skills Bachelor’s degree in a technical or analytical discipline Experience driving driving successful projects with payment networks or payment method providers Consistent track record of shipping projects with broad measurable impact Strong project management skills and experience with software development and productivity tools Excellent interpersonal and communication skills; ability to prioritize and remain focused under pressure Please find our EU applicant personal information notice here
Stripe Seattle, WA, USA
Jan 18, 2020
Full time
Stripe makes it easy for any developer to access and manage the capabilities of the payment system including global payments, banking, and other innovative financial services. Payment System Interfaces sits at the intersection of payments engineering teams and payments industry partners; we’re the human connections between multiple Stripe infrastructure systems - and the engineers and product managers who build them - and multiple partners, and we handle day-to-day complexity, monitoring, and maintenance where the edges of our software meets that of our partners. We wear a lot of hats: on any given day you can find us running programs with engineering teams and/or financial partners, consulting on payments topics, reading and discussing debugging code, identifying and investigating trends in our data, and building efficient tools and processes for scale. You will: Develop and manage end-to-end project plans and ensure on-time delivery Identify, scope, and drive process improvements across your area(s) of ownership Work cross-functionally with a number of teams, including Engineering, Product, and others to build the best products for our payments stack. Build and own operational relationships across partners in cards, banking and non-financial Institution payment methods. We’re looking for someone who has: Experience with or knowledge of the payments domain Previous experience in project/program management as a TPM, engineer, product manager (technical domain), or the equivalent skills Bachelor’s degree in a technical or analytical discipline Experience driving driving successful projects with payment networks or payment method providers Consistent track record of shipping projects with broad measurable impact Strong project management skills and experience with software development and productivity tools Excellent interpersonal and communication skills; ability to prioritize and remain focused under pressure
Stripe Seattle, WA, USA
Jan 18, 2020
Full time
We’re looking for an individual to join our rapidly growing marketing team and help us execute our email marketing strategy. The ideal candidate will have extensive hands-on email production operations and campaign management experience at a B2B software company. You will work closely with stakeholders across marketing, sales, product, operations and support, as well as outside agencies/vendors, to manage and deliver our email marketing programs. You will be an important link between our campaign stakeholders and our technical producers, doing project intake, scoping, coordination, planning, execution, resource allocation and measurement. You Will: Be the primary contact for Marketo email marketing campaign execution Partner cross functional to develop, execute and optimize email campaigns Build strong relationships with stakeholders and manage expectations Own email campaign production management from end-to-end Establish, maintain, and optimize processes for campaign operations Manage email campaign intake, scoping, prioritization, and planning Coordinate email campaign development and delivery Own and manage a detailed, holistic email calendar across all campaigns Identify and resolve audience overlaps and messaging inconsistencies Ensure report-ability of Marketo marketing campaigns Analyze and communicate results including key performance metrics Document and communicate email projects, programs and success to the broader team Recommend and introduce email best practices Recommend Marketo enhancements to improve email marketing Track and optimize campaign operations (SLAs, scorecards) Develop, test, and launch email campaigns in Marketo You Have: 5+ years of experience working in a Marketing Operations/Automation role 2-3 years of Marketo experience, Marketo certification is a big plus Deep experience in email marketing and best practices Able to manage multiple stakeholders and priorities simultaneously Exceptional project management and organizational skills Strong writing and communications skills Creative and results-driven Great service mentality
Stripe San Francisco, CA, USA
Jan 18, 2020
Full time
As an Outbound Business Associate at Stripe, you will drive Stripe’s future growth engine by working with the Account Executive team to build Stripe’s sales pipeline. You get excited about prospecting to potential customers, and are capable of independently identifying high potential markets for Stripe. You are adept at identifying high value opportunities and capable of managing early sales funnel activities. You have experience in working with rapidly growing companies as well as enterprise organizations. You are used to delivering value in competitive situations and enjoy working on products that require deep product understanding combined with technical knowledge. Finally, you enjoy building – you like to actively participate in the development of the sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets. We take a data driven, analytical approach to outbound sales, and are looking for someone who is confident in both prospecting to customers and in helping design our strategy. Stripe is not a typical company, and this is not a typical outbound sales role. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you! You will: Identify high-potential businesses, verticals, and markets, and develop and execute outbound strategies to bring them to Stripe Develop and lead outbound campaigns from idea-generation through to qualified calls Launch and test new outbound lead generation channels and determine how best to scale them Develop and codify best practices and sales workflows for scaled and bespoke interactions with prospects Work with cross-functional teams like Marketing and Product to develop new content We’re looking for someone who has: 0-3 years of work experience (sales and/or technology experience is a +), with a track record of top performance Superior verbal and written communication skills Strong interest in technology Self starter who is able to operate in a fast-paced environment
Stripe New York, NY, USA
Jan 18, 2020
Full time
As an account manager at Stripe, you’ll be responsible for making Stripe’s top users successful, and for using customer feedback to drive improvements in our product. You’re a natural people person who isn’t afraid to get scrappy to solve customer issues; you’re excited to become an expert in the high-growth technology businesses that rely on Stripe; you’re an energized and organized self-starter; you’re highly analytical and have a track record for improving the processes and organizations around you. If you’re hungry, persistent, and an amazing teammate, we want to hear from you! You’ll: Make our top users love Stripe, and help them find success with Stripe’s products. Be an advocate for their business. Work across product, sales, risk and operations to use customer feedback in improving our product. We’re looking for someone who: Has 5+ years of experience in consulting, VC, or any client-facing role within a rapidly growing organization. Ability to understand the Stripe API and build great relationships with technical customers. Has a knack for working well with a wide range of people, both internally and externally. Has a natural curiosity as to how businesses work, and will be driven to help our top users find success. Nice to haves: Prior experience at a growth stage internet or software company. Prior experience in a customer-facing role working with high-growth technology companies. Experience with SQL or a willingness/aptitude to learn.
Stripe San Francisco, CA, USA
Jan 18, 2020
Full time
We are building an elite team to drive financial insight, pricing and deal strategy at Stripe. Deal Pricing & Principles is a dedicated finance function that provides deal pricing expertise and strategy support to Stripe’s Sales team. As a foundational member of this team, you will be instrumental in refining our deal playbook and process to accelerate deal velocity across Stripe. You will: Serve as a financial and strategic thought partner to the Sales team in pricing deals of scale Develop and refine new frameworks to evaluate a deal’s attractiveness to Stripe, ensuring alignment between these frameworks and the company’s long range plan Track deal performance across Stripe and use insights to update pricing guidance Identify levers for margin uplift Build template models that increase pricing confidence, ease and velocity Maintain up to date pricing benchmarks, using this data to enhance our pricing philosophy You have: 2-5+ years of experience in finance or business analytics at a leading technology company, or experience within investment banking, management consulting or investing The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment A proven ability to be a self-starter capable of driving business results without significant supervision An enthusiastic “roll up your sleeves” mentality A proven ability to build collaborative working relationships with business partners Excellent financial modeling, verbal and written communication skills Experience with SQL or a willingness to learn is a must To apply, please send us: Resume and LinkedIn profile
Stripe San Francisco, CA, USA
Jan 18, 2020
Full time
Stripe’s mission is to increase the GDP of the internet. We build economic infrastructure for internet businesses of every size in pursuit of this mission. The Partnerships team is responsible for developing, executing and managing partnerships that enable Stripe’s product and payments ecosystem. Stripe is live in 34 markets today, and we’re rapidly expanding around the globe. We’re looking for a leader for the Business Product team within the Partnerships organization. The Business Product team builds partnerships to make essential business functions operate seamlessly with Stripe, including tax, accounting, CRM, payroll and customer service. Through these integrations, these business functions become more powerful and enable Stripe users to run and grow their businesses more effectively. You will: Set a clear long term vision for the Business Product team and lead the team to achieve that vision Identify and prioritize business functions (and optimal partners) where partnership would create the highest impact for Stripe’s users and Stripe. For these partnerships, you will: Drive cross functional collaboration with internal stakeholders (including multiple product teams, engineering and sales) on creation and execution of these strategies Help find the right partner stakeholders that can champion Stripe, educate them about Stripe’s value proposition, understand their needs, and execute deals that address those needs and support our strategy Help ensure that proper execution plans are in place to realize impact Leverage enterprise, business software and B2B expertise and general acumen to craft thoughtful partnership and product engagement and execution We’re looking for someone who has: At least 10+ years of experience working at or with technology companies (particularly in the business software space) At least 3 years building and managing high-performing teams A proven track record of developing and leading high-performing business development teams in product-centric environments with significant internal and external dependencies-Broad and deep experience executing industry-wide partnership strategies to build innovative product experiences and go to market models Strong negotiation skills and ability to mentor others on how to be effective in negotiations High aptitude and significant experience in complex negotiations, including technology product deals Demonstrated ability to use data to make decisions and influence stakeholders An ability to flourish with minimal guidance, be proactive, and handle ambiguity