Discordapp

  • 444 De Haro St, San Francisco, CA 94107, USA
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Feb 14, 2020
Discord's Data Products team is responsible for building the tools and applications that operate on top of our data infrastructure: This includes systems like Experimentation, Monitoring & Alerting, Data Aggregation, Dashboarding and BI. Our mission is to empower any employee at Discord leverage data in their day to day by providing a delightful and reliable experience. Discord is looking for a highly technical, hands-on, and mission-driven Engineering Manager to take our nascent Data Products team from 0 to 1. As a manager responsible for the Data Products team, you will help us define the vision and future of Data Products at Discord and help build a full stack team to execute against that vision. If that sounds exciting to you, read on! What you'll be doing Build and lead an exceptional team of highly-engaged engineers by hiring, coaching, and instilling a sense of ownership and impact. Drive the technical vision and roadmap for the Data Products team by collaborating with your team and stakeholders across the company. Manage processes and leverage your technical expertise to continually raise the bar and ensure your team delivers extraordinary results. Work with other Engineering Managers to continuously improve the Engineering organization and uphold our workplace philosophy. What you should have You have 5+ years of experience as a Software Engineer. You have 3+ years of experience as an Engineering Manager and successfully managed a team of 5+ Software Engineers You have strong communication skills and the ability to work well cross-functionally. You thrive in ambiguous environments and get excited about figuring out solutions to complex problems, and then executing on them You are a first principles thinker that can work with others to come up with pragmatic solutions. You have a proven record of building and deploying distributed data systems at scale or developing delightful data applications on top of large-scale data infrastructure.  You are passionate about coaching and leading other engineers, but secretly love to roll up your sleeves and getting elbow deep in code when the opportunities arise. You keep up with the industry trends and continuously identify new technologies to leverage to solve technical problems. Bonus Points Experience working with modern data technologies (Spark, Hadoop, Hive, Flink, Kafka, Beam). Experience with modern cloud platforms like Google Cloud Platform or Amazon Web Services. Experience hiring for fast-growing startups. Strong open-source leadership or contributions.
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Feb 14, 2020
Our Machine Learning team is looking for experienced machine learning engineers. This team is tasked with building out our infrastructure to better enable Discord to leverage machine learning. Additionally, this team works on a range of problems that involve classification, scoring, ranking, textual understanding, and spam detection. What you'll be doing Design and build scalable infrastructure for processing our machine learning workflows Work closely with our data infrastructure team to build the data stream that power our ML models Work with modern machine learning and data technologies including Kafka, Apache Beam, TensorFlow, and Airflow Collaborate with various internal teams (product, engineering, anti-abuse) to scope and deliver ML-powered products and tools Code with the best language for the job, whether that's Rust, Go, Python, or Scala Take part in shaping the vision and mission for the team What you should have 4+ years of experience working with machine learning, infrastructure or backend 2+ years of experience with large scale distributed systems Passion for driving projects and solving problems from conception to deployment An analytical mindset for understanding problems and measuring results Ability to succeed in an environment with ambiguity Bonus Points Experience working within cloud infrastructure Experience with ML libraries/frameworks like TensorFlow, PyTorch, Keras or XGBoost Experience with modern data technologies (Spark, Hive, Kafka, Beam, Airflow)
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Feb 05, 2020
Join our journey at Discord to create the best cross-platform application for messaging and real-time interactions.  Play a key part in helping to create surprise and delight for our users by leading our efforts in leveraging and improving Electron. In this role, you will directly impact the success and scalability of our desktop Discord is home to passionate people who value our mission — bringing people together around games. Diversity and inclusiveness are a critical part of how we get there. We believe that with diversity comes a better product, better decisions, and a better work environment. Everyone here is committed to making Discord representative of the world we want to live and play in.   What you’ll be doing Own the process of keeping Discord running well on the latest releases of Electron Proactively manage deployment of Discord on Nightly, and Beta releases of Electron to help find bugs and performance regressions Obsessively look for bugs and regressions stemming from newer Electron versions Anticipate and proactively address Electron compatibility issues  Escalate issues with the Electron team Follow-through on performance issues and bugs including root causing issues that are in the Electron or Discord code bases Actively participate in Electron working groups Help identify and work on code/features that Discord can give back to the Electron community Inform engineering leadership of the latest and forthcoming Electron changes and features   What you should have Strong working knowledge of C++ and JavaScript/TypeScript Experience working on, and/or contributing to Chromium, Electron, NodeJS, and/or WebRTC Great interpersonal, team, and communication skills Passion for Open Source   Bonus points You are an existing Electron maintainer/developer Experience working with C, Swift, Java, and/or Kotlin
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Feb 05, 2020
Join our journey to create the best cross-platform application for messaging and real-time interactions! The Audio & Video engineering team at Discord is responsible for the technology and end to end user experience of our audio/video features across desktop and mobile. The team’s mission is to give our users the utmost confidence that our voice, video, and client experience is truly best in class. Discord is looking for a highly technical, hands-on, and mission-driven Engineering Manager to help us refine and broaden the delight and impact of our audio and video technology. As the manager responsible for the Audio & Video team, you will have significant leadership and impact on the evolution of all real-time communications at Discord. What you'll do Build and lead an exceptional team of highly-engaged engineers by hiring, coaching, and instilling a sense of ownership and impact. Drive the technical vision and roadmap for the Audio & Video team by collaborating with your team and stakeholders across the company. Manage processes and leverage your technical expertise to continually raise the bar and ensure your team delivers extraordinary results. Work with other Engineering Managers to continuously improve the Engineering organization and uphold our workplace philosophy. Who you are You have 5+ years of experience as a Software Engineer.  You have 3+ years of experience as an Engineering Manager and have successfully managed a team of 5+ Software Engineers.  You have strong communication skills and the ability to collaborate cross-functionally. You thrive in ambiguous environments and get excited about figuring out solutions to complex problems, and then executing on them. You are a first principles thinker that is able to work with others to come up with pragmatic solutions. You have a proven record of building and deploying high-scale and highly adaptive audio and/or video systems across the internet.  You are passionate about coaching and leading other engineers, but secretly love to roll up your sleeves and get elbow deep in code when opportunities arise.  You keep up with the industry trends and continuously identify new technologies to leverage to solve technical problems.  Bonus Points Experience working with WebRTC, SIP, SDP, SRTP, DTLS Experience working with audio and video codecs. You have strong open-source leadership or contributions. You have been a leader at a growing company and seen what could happen next.
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Feb 05, 2020
Discord is looking for an experienced Creative Director to support our team of graphic designers, illustrators, animators, and copywriters. As a leader on our creative team, your knowledgeable eye will keep watch over all aspects of our creative output and ensure it is supported along its journey to a successful launch, while also helping our talented artists grow in their careers. We are a friendly, collaborative team who focuses on creating high-quality experiences that grow Discord above everything else. What you'll be doing Complement our existing art direction and brand identity with your own strategic creative vision  Motivate and inspire our designers to do their best work without micromanaging Create a culture of critique and feedback that is healthy, supportive, and open Function as team advocate to ensure a cohesive vision of Discord’s identity in all audience facing respects Recruiting and fostering the career growth of designers, product illustrators, animators, and copywriters in accordance with the growth of the company Manage internal and external projects and timelines Work closely with the Product/Engineering and Marketing teams to be sure our creative pursuits are in alignment with their goals and supporting their specific needs You’ll help define our employer brand and highlight what makes Discord a perfect place to do great design work What you should have Excellent ability to explain your creative vision and inspire others, but also solicit and listen to feedback You lead with passion and vision, and inspire others to deliver their best work while keeping them engaged and happy Strong portfolio that demonstrates your creativity and strategic thinking You are friendly, collaborative and supportive. You are genuinely interested in furthering the careers of the members of your team. Experience guiding high-profile projects that have a broad reach from inception to completion Experience managing multiple projects and tasks with varying timelines and priorities while also maintaining team budgets and resources. Experience with events/conferences, digital media, apparel, and advertising. Experience recruiting, hiring and scaling a team of varied skill sets for growth that’s appropriate to the forecasted needs of the company Qualifications 3+ years of leading a creative team at an agency or in-house 8+ years experience in design or art direction Bonus Points Familiar with 3D and 2D illustrators and the tools they use Familiar with Animators/Motion Designers and the tools they use Knowledge with initiating, reviewing, negotiating and managing any outside agencies or freelancers
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Feb 05, 2020
Discord's Chat Infrastructure team is responsible for the central systems that support our 11,500,000 concurrent users, ranging from our real-time Elixir services to how we store billions of messages in Cassandra. The team's mission is to delight users through ensuring that Discord is a fast and reliable service that they can depend on. Discord is looking for a highly technical, hands-on and mission-driven Engineering Manager to lead our Chat Infrastructure team to help us scale to the next level. As a manager responsible for the Chat Infrastructure team you will have significant leadership and impact on the evolution of Discord's backend and architecture. If that sounds exciting to you, read on! What you'll do Build and lead an exceptional team of highly-engaged engineers by hiring, coaching, and instilling a sense of ownership and impact. Drive the technical vision and roadmap for the Chat Infrastructure team by collaborating with your team and stakeholders across the company. Manage processes and leverage your technical expertise to continually raise the bar and ensure your team delivers extraordinary results. Work with other Engineering Managers to continuously improve the Engineering organization and uphold our workplace philosophy. Who you are You have 5+ years of experience as a Software Engineer. You have 3+ years of experience as an Engineering Manager and successfully managed a team of 5+ Software Engineers. You have strong communication skills and the ability to work well cross-functionally. You thrive in ambiguous environments and get excited about figuring out solutions to complex problems, and then executing on them. You are a first principles thinker that can work with others to come up with pragmatic solutions. You have a proven record of building and deploying high-scale distributed systems in a modern cloud-first world, but still, understand that the cloud is built on actual hardware and networks and what that means. You are passionate about coaching and leading other engineers, but secretly love to roll up your sleeves and getting elbow deep in code when the opportunities arise. You keep up with the industry trends and continuously identify new technologies to leverage to solve technical problems. Bonus Points Experience working with the Erlang VM. Experience working with Google Cloud Platform. Strong open-source leadership or contributions. Been a leader at a growing startup and seen what could happen next.
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Feb 05, 2020
Discord is looking for a highly technical, creative, hands-on and mission-driven Engineering Manager to pair with Product and Marketing to lead our Growth teams. This will be direct business ownership of the creation and organization of teams to support our growth plans, including recruiting for the ICs and managers of those teams and ensuring their success. Everyone who's life could be improved by Discord should know about it. Right now more than 250 million users use it, and this team will use creative marketing experiments, accessibility improvements, support for more international regions, and the creation of brand new use cases to get the word out to hundreds of millions more. If that sounds exciting to you, read on! What you'll do Build exceptional teams of highly-engaged engineers by hiring, coaching and instilling a sense of ownership and impact, directly and through your managers. Work with Product, Design and Marketing to define your team’s vision and roadmap by thoroughly understanding your customers’ needs. Leverage your technical expertise to constantly raise the bar and ensure your team delivers extraordinary results at the high technical level we set. Adjusting team composition, and creating new teams, to adjust to changing needs or tuning team dynamics Making sound first-principle decisions around resourcing, and making the rationale clear to partners and team members Partnering with director on strategic planning and to continuously improve the Engineering organization and uphold our workplace philosophy. Who you are You have 5+ years of experience as a Software Engineer. You have 6+ years of experience as an Engineering Manager and successfully managed at least 10 Software Engineers. You have strong communication skills and the ability to work well cross-functionally. You thrive in ambiguous environments and get excited about figuring out solutions to complex problems, and then executing on them. You are a first principles thinker that is able to work with others to come up with pragmatic solutions. You have have a strong product sense and take pride in understanding your customers. You love experimentation and get excited when numbers move by 1%. Code does not scare you, you are still an engineer even if you don't do it all the time. You keep up with the industry trends and and can assess new technologies that can help us better solve problems.
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Feb 02, 2020
We’re growing fast and are looking for an experienced account manager with a strong influencer background to join our Partnerships team. In this role, you’ll connect with some of the largest personalities (and emerging influencers) across different genres, and figure out cool ways to do authentic partnerships together. You’ll work with existing influencers to grow their Discord campaigns/servers, as well as onboard brand new partners onto Discord to keep spreading the word. What you'll be doing Own relationships with some of our largest influencers, including some of the coolest gaming influencers (Lirik, Summit1G, Ninja and orgs like Team Liquid) Identify and build relationships with new influencer partners for Discord, including emerging personalities and influencers outside of gaming Track performance of influencer campaigns and manage day-to-day relationships with global influencers by providing proactive and reactive guidance and support Communicate relevant platform, program news and information efficiently and effectively in order to maximize influencer engagement Produce ongoing portfolio insights and trends, and develop strategy for an overall portfolio mix Attend cons and other relevant industry or partner events when necessary What you should have 5+ years in account management role Knowledge, passion and a solid network in the influencer industry Thorough understanding of content creation and social platforms like YouTube, Twitch, Facebook, Instagram, TikTok, etc. Exceptional communication and people skills, both written and verbal Strong problem solving and troubleshooting skills Proven ability to manage multiple projects at a time while paying strict attention to detail Affinity towards and ability in objective data and trend analysis Hunger to work and self-direct in a fast-paced start-up environment Technical aptitude <3 for Discord. Discord is a unique place where people really believe in our mission of bringing people together around what they love. Bonus Points Deep knowledge and usage of Discord is a plus! Multilingual and/or experience working with international partners. Meme expertise...
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Feb 01, 2020
We’re looking for an experienced product marketer who shares our passion for fun and play, and wants to join us in building a best-in-class product marketing organization as we bring Discord to more and more thriving communities globally. In this critical role, you’ll be at the center of it all: leading the go-to-market strategy and rollout of new products, advising and influencing the development of our future product roadmap, and developing a clear position for Discord products to grow their utility, value, and delight with all kinds of users. What you'll be doing Develop overarching product narrative in partnership with Product, Engineering and Communications teams Set and build alignment for global launch strategy and rollout, including goal-setting and success metrics Create product and feature positioning and communication plans Advise, inform and support ongoing product roadmap planning with user insights, competitive landscape, and risk assessment Establish owned & operated framework on Discord platform to communicate ongoing product changes and updates Provide clear, proactive user education, tools, and support with Product Design, Customer Experience, and Policy teams to maintain positive user sentiment Develop marketing campaigns with Community and Creative teams to bring delight to Discord users and partners What you should have Structured thinking and framework for solving complex problems Exceptional communication skills and strong cross-functional leadership track record Curiosity to learn and a desire to act and get (all kinds of) things done! 2-4 years of consumer product marketing experience in tech, preferably with social products, technologies and platforms Affinity towards quantitative and qualitative data with an analytical background Incredible resourcefulness to drive teams toward consensus and decisions Excellent track record of marketing execution and consistency, including owning and scaling products globally Prior experience in gaming or understanding of gaming landscape Prior experience or understanding of online communities, user privacy, platform trust and safety, etc. Passion for Discord and belief in our mission Bonus Points Product development/management or product design experience Additional marketing experience in branding, media, partnerships, or communications Marketing experience with the developer / partner / business audience Entrepreneurial or start-up background
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Jan 29, 2020
Discord's mission is to bring people together around games. Tens of millions of people use Discord everyday to have meaningful interactions, whether that's playing their favorite games together, discussing the latest news on topics they care about, or just hanging out in their shared server space. Over 300 million people have signed up for Discord and we strive to continue building a product and place that connect people. Our Data Platform team is seeking experienced full-stack engineers to build the products that empower our analytics, engineering and product teams at Discord. This is a new role within the team. Currently, our data infrastructure enables large-scale data processing for the entire company in batch, streaming and machine learning workloads. Now, we want to build powerful applications and frameworks to help our teams make decisions and monitor their data. What you'll be doing Design, build and deploy frontend and backend software components Collaborate closely with our analytics, engineering and product teams to understand, scope and design internal-facing products Build applications with a service-oriented mindset Take part in shaping the vision and mission for the team Code with the best language for the job, whether that's Rust, Go, Python, Scala or Javascript Work with modern data stack technologies including Kafka, Pub/Sub, Dataflow/Apache Beam, BigQuery and Airflow Work with modern web application technologies including React, Flask and Elixir What you should have 4+ years of experience with frontend and backend application development 2+ years of experience with modern frontend web frameworks like React Proven track record of shipping products from design to deployment Familiarity with continuous integration and continuous deployment workflows Ability to succeed in an environment with ambiguity Bonus Points Experience working with distributed systems/infrastructure Experience working with modern data technologies (Spark, Hive, Flink, Kafka, Beam) Experience as a tech lead
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Jan 28, 2020
We're looking for a customer-centric, highly skilled troubleshooting IT Wizard, Warrior, Valkyrie, or Elf! Are you a super skilled AV ninja who can set up conference rooms and events without breaking a sweat (or hiding it super well)? Will you be our hero to help us level up our LAN gaming area? Join us and help keep our team connected so we can continue to do amazing things. Pocket protectors not required, but definitely fashionable. What you’ll be doing Helping onboard and assist staff with the software and tools we use every day Managing office equipment and inventory.  Everything from computers, laptops, monitors, phones, tablets, and cabling Providing desktop support for hardware and software across Windows and OSX machines (Linux a bonus!) Setting up video games for events including consoles, LAN PCs, and Virtual Reality systems Supply A/V Support for conference rooms, presentations, and live streams Create and manage documentation on processes to better support our users Maintain and upgrade LAN computers and other gaming equipment Comfortable with speccing out PCs for our employee anniversary program What you should have 2-4 years of experience in enterprise IT helpdesk or desktop support Solid A/V knowledge, preferably for live streaming, meetings and conference rooms A fervent passion for gaming and technology Ability to work under pressure in a fast-paced startup environment Must possess problem-solving, troubleshooting, and investigative skills Strong interpersonal communication skills and customer service experience Highly Desirable Skills Previous experience working with and managing enterprise Cisco and/or Meraki wireless networking solutions. CCNA and other Networking certifications are a bonus. Experience in administering and customizing software suites such as GSuite, Asana, 1Password, Adobe, Office 365. Comfortable working with a wide variety of hardware machine configurations, everything from laptops to gaming rigs (yes you will be responsible for making the gaming LAN amazing!) Bonus Points  You know In-N-Out is the true king of all burgers You are proficient at Mahjong You understand the correlation between ladders and the phrase “What a thrill…”
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Jan 24, 2020
Imagine this: It’s the middle of winter. You’re ice skating on a freshly frozen lake that no one has skated on yet. Except your skates are made of butter. And the lake is also made of butter. And as you skate, you yourself morph into a giant butter person. That’s how smooth we want to make using Discord. If you’re interested in joining a passionate team of designers and gamers that are designing features that will be used by millions of gamers across the world, come help us do that. Also please bring some toast. We have lots of butter. What you'll be doing Embedding in a product team and partnering with engineers, product managers and data scientists to oversee the user experience of a product from concept to launch — and then continue to improve it after it releases to millions of users Mixing your visual, UX, and interaction design skills to design valuable features for our users Understanding business needs and connecting them with design decisions that can be articulated in individual or group settings Fostering a culture of design What you should have Minimum of 4 years experience designing and shipping a web/app product for a variety of devices and platforms Strategic product thinking and vision. You’re more concerned with the “why” than the “how” Self-motivation to find answers Excitement to dig into experiment data to help inform design iterations and whether something should ship A high level of craft and attention to detail Experience with Figma or Sketch Bonus Points Experience or willingness to mentor other designers Experience building and maintaining design systems  Interface animations know-how CSS, JavaScript, React skills You spend a significant amount of your time gaming in the character customization screen
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Jan 24, 2020
Working at Discord is like working with an exciting, motivated, and talented family. Finding the right people to add into our unique mix is a difficult endeavor, so we're looking for a Technical Recruiter to join our fledgling recruiting team and help us maintain a smooth and positive experience for remarkable candidates. What you'll be doing Help define our recruiting strategy that will help us achieve our ambitious hiring goals as we expand the team across all engineering and product functions Serve as a company brand ambassador as the first point of contact for many candidates Understand how business goals impact the full hiring landscape and anticipate how organizational changes may impact hiring needs Develop strong relationships with hiring managers to understand their needs and help them meet their hiring goals Recruit top talent through sourcing on multiple channels, reviewing incoming applicants, and maintaining a successful offer acceptance rate Innovate on ways to attract and source world class engineers Identify process improvement areas and solutions, share and encourage best practices with the rest of the Recruiting, People Ops, and Executive team to ensure every candidate has a positive experience Help manage interview load distribution and assist getting new hiring managers and interviews calibrated on hiring best practices Develop a deep relationship with candidates by understanding their goals, values, and interests to match them to the right openings and strengthen the offer process Drive events and programs for recruiting and employment brand efforts Assist on roles outside of Engineering and Product if open headcount volume warrants additional help What you should have A commitment to and track record of delivering high touch, world class service to internal and external candidates and employees Adaptability and openness to learning and incorporating new recruiting strategies, tactics, and processes 5+ years of experience sourcing for Engineering and Product roles Proven track record sourcing and hiring passive candidates Strong calendar management skills and attention to detail Experience with Lever, Greenhouse, Jobvite, Taleo, or other forms of applicant tracking systems or CRMs Confident, coachable and enthusiastic team player who thrives in a fast-moving environment A sense of urgency in juggling multiple priorities Excellent written and verbal communication skills Comfortable interfacing with all types of people Bonus Points A passion for gaming and an understanding of Discord’s mission and values Experience working in a tech startup or an agency serving tech startups Experience with Google and Trello product suites for office communication
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Jan 24, 2020
Working at Discord is like working with an exciting, motivated, and talented family. Finding the right people to add into our unique mix is a difficult endeavor, so we're looking for a Technical Recruiter to join our fledgling recruiting team and help us maintain a smooth and positive experience for remarkable candidates.  What you'll be doing Help define our recruiting strategy that will help us achieve our ambitious hiring goals as we expand the team across all engineering and product functions Serve as a company brand ambassador as the first point of contact for many candidates Understand how business goals impact the full hiring landscape and anticipate how organizational changes may impact hiring needs Develop strong relationships with hiring managers to understand their needs and help them meet their hiring goals Recruit top talent through sourcing on multiple channels, reviewing incoming applicants, and maintaining a successful offer acceptance rate Innovate on ways to attract and source world class engineers Identify process improvement areas and solutions, share and encourage best practices with the rest of the Recruiting, People Ops, and Executive team to ensure every candidate has a positive experience Help manage interview load distribution and assist getting new hiring managers and interviews calibrated on hiring best practices Develop a deep relationship with candidates by understanding their goals, values, and interests to match them to the right openings and strengthen the offer process Drive events and programs for recruiting and employment brand efforts Assist on roles outside of Engineering and Product if open headcount volume warrants additional help What you should have A commitment to and track record of delivering high touch, world class service to internal and external candidates and employees Adaptability and openness to learning and incorporating new recruiting strategies, tactics, and processes 3+ years of experience sourcing for Engineering and Product roles Proven track record sourcing and hiring passive candidates Strong calendar management skills and attention to detail Experience with Lever, Greenhouse, Jobvite, Taleo, or other forms of applicant tracking systems or CRMs Confident, coachable and enthusiastic team player who thrives in a fast-moving environment A sense of urgency in juggling multiple priorities Excellent written and verbal communication skills Comfortable interfacing with all types of people Bonus Points A passion for gaming and an understanding of Discord’s mission and values Experience working in a tech startup or an agency serving tech startups Experience with Google and Trello product suites for office communication
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Jan 24, 2020
We need a strategic leader on our marketing team to guide us through the twists and turns of this rocketship ride through the stars. In this role, you’ll oversee the strategy of our strategic partnerships and user acquisition efforts, lead a highly driven team, and get us safely to the next planet. You’ll connect with some of the most influential creators in gaming and beyond, explore new channels to unlock user growth and brand awareness for Discord, and optimize the overall performance across multiple marketing channels. What you'll be doing Developing and implementing cross-channel strategy that aligns with business objectives Working cross-functionally to design and support successful marketing campaigns Mentoring and growing a team of partnerships and growth marketers, and bringing on great people to join our team Setting and managing quarterly goals and targets for the Partnerships team and Acquisition team Evaluating portfolio performance and trends to continually improve and scale effective programs Developing new channels for growth, including co-marketing partnerships and new acquisition channels What you should have Big-picture, high level strategic thinking to connect the dots Track record as a great people manager who built a great team Affinity towards data and insights in making decisions 10+ years of strong marketing background across multiple disciplines, including performance marketing or marketing operations Partnerships or business development experience, including working with digital influencers or across content creator platforms such as YouTube, Twitch, etc. Passion for Discord and belief in our mission Bonus Points Entrepreneurial; experience scaling a marketing organization  Experience working internationally, with international partners or audiences Creative chops A horn for the unicorn that you are!
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Jan 24, 2020
We’re looking for an experienced product marketer who shares our passion for fun and play, and wants to join us in building a best-in-class product marketing organization as we bring Discord to more and more thriving communities globally. In this critical role, you’ll be at the center of it all: leading the go-to-market strategy and rollout of new products, advising and influencing the development of our future product roadmap, and developing a clear position for Discord products to grow their utility, value, and delight with all kinds of users. What you'll be doing Develop overarching product narrative in partnership with Product, Engineering and Communications teams Set and build alignment for global launch strategy and rollout, including goal-setting and success metrics Create product and feature positioning and communication plans Advise, inform and support ongoing product roadmap planning with user insights, competitive landscape, and risk assessment Establish owned & operated framework on Discord platform to communicate ongoing product changes and updates Provide clear, proactive user education, tools, and support with Product Design, Customer Experience, and Policy teams to maintain positive user sentiment Develop marketing campaigns with Community and Creative teams to bring delight to Discord users and partners What you should have Structured thinking and framework for solving complex problems Exceptional communication skills and strong cross-functional leadership track record Curiosity to learn and a desire to act and get (all kinds of) things done! 6-8 years of consumer product marketing experience in tech, preferably with social products, technologies and platforms Affinity towards quantitative and qualitative data with an analytical background Incredible resourcefulness to drive teams toward consensus and decisions Excellent track record of marketing execution and consistency, including owning and scaling products globally Prior experience in gaming or understanding of gaming landscape Prior experience or understanding of online communities, user privacy, platform trust and safety, etc. Passion for Discord and belief in our mission Bonus Points Product development/management or product design experience Additional marketing experience in branding, media, partnerships, or communications Marketing experience with the developer / partner / business audience Entrepreneurial or start-up background Mentor or management experience
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Jan 22, 2020
If you're excited about product-driven growth engineering then Discord is the place for you! Come and build Discord with us, and help bring hundreds of millions of people together to connect and play. What you'll be doing Working on Discord in React & Python, but also leveraging Rust, Elixir, Kotlin, and Swift. Working with marketing, business development, and product management to deliver features across the UX, API, and services layers. Fearlessly diving into the unknown alongside intelligent engineers challenging themselves and people around them. Supporting and driving our quickly growing revenue streams. What you should have Minimum of 4 years experience writing Javascript (does not have to be React). Minimum of 4 years experience writing Python or other backend languages. Attention to detail and user experience “feel” and delight. Experience working with business partners. Hunger to learn and grow in skill and impact. Experience collaborating closely with other engineers, as well as designers and non-engineers. Bonus Points Strong open-source leadership or contributions. Experience making hard tradeoffs between important goals to get the right things built quickly. Direct experience on a growth team. Learn more about our engineering team.
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Jan 18, 2020
Who are we? We're a steadfast, diverse and dedicated Customer Experience team here at Discord. We're looking for that 'special spark' in someone who can keep the flames of sincere passion and determination burning bright for all of our longtime and new users alike! What you'll be doing Working the Night Shift: Thursday-Monday (Thursday through Sunday: 12AM to 9AM; Monday: 11AM to 8PM) Position is 80% 'Work At Home', 20% 'In-Office'. Candidates must be local (San Francisco Bay Area) or willing to relocate as you will be required to be in the office 1-2 times a week. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer. Identify and escalate issues appropriately and effectively. Participate in social media efforts and messaging. Monitor social efforts to ensure rapid response to emerging trends and opportunities. It’s your responsibility to guard the watchtower and monitor social for any issues that may arise at a local or global level. What you should have A cover letter; this is mandatory! Don't skip this one! Previous customer support experience. Must be extremely adaptable schedule-wise. While you will be working 80% at night meetings and other business activities happen during the day and you may be expected to attend in person or virtually. Hands-on experience with support ticketing applications (e.g. Zendesk) a plus! Extraordinary communication skills, both written and verbal with serious attention to detail! Ability to work extremely well under pressure in a fast-paced environment. An ability to work with a team remotely and stay up to date on known issues and changes to the app and everyday workflow. Possess strong problem solving, troubleshooting and people skills. Strong passion for helping solve user issues, with unwavering patience and empathy Technical aptitude: a knowledge of desktop and mobile operating systems. Bonus Points Familiarity with social media management tools. Previous exposure in supporting web applications. Previous experience on the Night Shift (core night, not late night or early morning). It's just a different beast waking up early or staying up late. This is an entire lifestyle adjustment.
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Jan 17, 2020
Data Infrastructure team builds the systems and tools that power our big data platform. Our infrastructure provides Discord with batch and realtime data for running experiments, monitoring KPIs and ultimately making critical decisions. We also supply data to Discord's product surfaces and our Machine Learning platform. Billions of events flow through our ingestion pipelines daily and our team is charged with making sure those systems are reliable. Discord is looking for a highly technical, hands-on, and mission-driven Engineering Manager to lead our Data Infrastructure team to help us scale to the next level. As a manager responsible for the Data Infrastructure team, you will have significant leadership and impact on the evolution of Discord's streaming and batch data systems. What you'll be doing Build and lead an exceptional team of highly-engaged engineers by hiring, coaching, and instilling a sense of ownership and impact. Drive the vision and roadmap for the Data Infrastructure team by collaborating with your team and stakeholders across the company. Manage processes and leverage your technical expertise to continually raise the bar and ensure your team delivers extraordinary results. Work with other Engineering Managers to continuously improve the Engineering organization and uphold our workplace philosophy. What you should have You have 5+ years of experience as a Software Engineer You have 2+ years of experience as an Engineering Manager and successfully managed a team of 5+ Software Engineers You have strong communication skills and the ability to work well cross-functionally You thrive in ambiguous environments and get excited about figuring out solutions to complex problems, and then executing on them You've worked with complex distributed systems deployed at scale You are passionate about coaching and leading other engineers, but secretly love to roll up your sleeves and getting elbow deep in code when the opportunities arise You keep up with the industry trends and continuously identify new technologies to leverage to solve technical problems Bonus Points Experience working with modern data technologies (Spark, Hadoop, Hive, Flink, Kafka, Beam) Experience with modern cloud platforms like Google Cloud Platform or Amazon Web Services Experience hiring for fast-growing startups
Discordapp 444 De Haro St, San Francisco, CA 94107, USA
Jan 11, 2020
Come and build Discord with us, and help bring millions of gamers together to connect and play. If you enjoy working with the best engineers in the world, then Discord is the place for you! What you'll be doing Working on Discord in React & Python, but also leveraging Rust, Elixir, Kotlin, and Swift. Working with your squad to deliver product features across the UX, API, and services layers. Fearlessly diving into the unknown alongside the best engineers in the land. Building a quickly growing revenue stream and the tools to support it well. What you should have Minimum of 4 years experience writing Javascript (does not have to be React). Minimum of 4 years experience writing Python or other backend languages. Attention to detail and user experience “feel” and delight. Experience working with business partners. Hunger to learn and grow in skill and impact. Experience collaborating closely with other engineers, as well as designers and non-engineers. Bonus Points Strong open-source leadership and contributions. Experience making hard tradeoffs between important goals to get the right things built quickly. Direct experience in finance or payments systems. Learn more about our engineering team.