Compass

  • New York, NY, USA
Compass San Francisco Bay Area, CA, USA
Jan 22, 2020
From the morning essentials that get us started to the office space that inspires our productivity, the Office Lead is there to make it happen. Your expertise lies in your positivity, approachability, and execution abilities in a rapidly changing startup environment ranging from top executives and real estate agents to engineers, new-hires, and interns. As Office Lead, you will be the first impression for the entire organization and play a critical role in the daily operations of the office. At Compass You Will:   Inclusive of all Office Coordinator tasks Provide Level 1 marketing and IT support to customers (agents) as needed. Maintain inventory in accordance with office snacks and supplies inventory processes. Ensure cleanliness and overall organization of all areas of the office, including reception, conference rooms, kitchen, and general common areas. Ensure facilities standards, security, and aesthetics are maintained by conducting daily quality-assurance walkthroughs, holding third party vendors accountable to their scope of services, and coordinating office repairs/services. Manage and execute the office’s standard operating procedures and tracking processes (including budgeting, SpaceIQ, Procurement, On-boarding, etc.). Manage internal communications including office updates and newsletter. Log, update, and close Zendesk tickets as per standard operating procedures (where applicable).  Partner with various members of the Workplace Operations team and other parts of Compass on special projects and initiatives. Champion Compass culture by planning and executing in-office and off-site meetings and events. Additional responsibilities may be necessary depending on needs of the region Additional responsibilities may be necessary if this person is also responsible for COE tasks in their market   What We Look For: BA/BS degree or equivalent practical experience 2-3 years of service experience with an emphasis on facilities, hospitality, corporate services, property management, or equivalent office management experience Articulate and polished communication style Friendly, warm personality Experience in providing administrative support in a professional work environment Experience with Google Suite is a plus Strong organizational skills, detail oriented Demonstrated ability to quickly learn and master new software applications Demonstrated ability to handle multiple requests and work in a fast paced environment  Ability to multitask, establish priorities, meet deadlines and make sound decisions Proactive and resourceful Experience at a startup or real estate brokerage preferred At Compass, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Notice for California Applicants
Compass San Francisco Bay Area, CA, USA
Jan 22, 2020
Compass, a leading tech-forward Bay Area luxury real estate brokerage, is looking for a receptionist, a brand ambassador who will report to the Office Administrator, Danville. He/She will be responsible for a wide variety tasks and responsibilities across multiple departments. The ideal candidate will be highly motivated and tech savvy. They must have a strong ability to prioritize tasks, manage time and offer exceptional customer service. At Compass, we pride ourselves on quality and our amazing company culture. We believe in Dreaming Big and are seeking an individual that is just as passionate about their work as we are to join our team.    Position Duties/Responsibilities: Essential Functions: • Answering and directing phone calls. • Greeting visitors. • Assisting and supporting staff and agents. • Scheduling and maintaining conference rooms and lobby area. • Open and close office. Requirements: • 2-3 year's receptionist, customer service or administrative experience. Must be able to read, write and speak English. Professional appearance. • Proficiency in the use of Microsoft Office Suite. • Strong attention to detail. • Self-starter, self-motivated, and strong time management skills. • Ability to work in a changing and dynamic workplace. • Ability to problem solve. • Works well in a fast-paced team environment. • Customer service "can do" mentality. • Real estate experience preferred but not necessary.   Physical Demands of Essential Functions: Must be able to read, write and speak English and have good vision. Must be able to perform physical activities of normal office duties. Must be able to work extended hours when required.   Description of Organization: Compass is building the first modern real estate platform, pairing the industry’s top talent with technology to make the search and sell experience intelligent and seamless. At Compass, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. For more information about Compass, please visit our website at www.compass.com.   Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Physical Demands of Essential Functions 1. Must be able to read, write, and speak English 2. Must be able to perform physical activities of normal office duties 3. Must be able to work extended hours as required Note: Nothing in this job description restricts management's right to assign duties and responsibilities to this job at any time
Compass Dallas, TX, USA
Jan 22, 2020
As the President of Texas, you are a talented and sought after business professional, who is passionate about introducing technology to real estate and is excited to work collaboratively to build the Company’s Texas business.  You will be the Chief Executive for the region, setting a vision and motivating a team of employees and agents to achieve big goals, reinforcing a mindset of continuously improving operational excellence, overseeing strategic and financial planning, and enabling the rapid growth of the business. You will own both the business and real estate sides of our operations in Texas and have ultimate responsibility for the P&L in the region. You can identify and attract exceptional talent to work for you. You balance having a brilliant business mind with a charismatic approach that engenders followership. You are a confident public speaker. You can negotiate fearlessly with internal or external stakeholders. You will work closely with functional leaders in New York across product, engineering, business development and finance. At Compass You Will: Develop and refine a strategy for the region, focused on fostering our Compass culture and achieving our ambitious goals  Communicate with and motivate two key audiences — employees and agents — across all channels including email, regional all-hands meetings, and social platforms Act as the single point of escalation for issues in your region Work as the bridge between your region and HQ to prioritize challenges and opportunities Work with HQ to drive key strategic decisions for the region and deliver on results Lead with customer-centric mindset to continuously improve the agent experience  Ultimate responsibility for Regional P&L Identify People & Culture (HR) needs in order to recruit and develop a world-class team Act as the key point of contact for Headquarters to understand the Company’s Texas operations and performance What We're Looking For: Experience managing teams and multiple projects simultaneously Strong strategic planning and management skills Solution-oriented mindset and work approach Excellent communicator who can effectively manage multiple stakeholders Charisma and a natural ability to connect with others Stage presence and confidence delivering key company messages  Experience growing and managing teams and developing employees Agile and organized working style to manage and consistently prioritize key initiatives Creative problem-solving abilities and glass-half-full mentality Ability to empower and inspire the collective team Passion to help build the future of real estate
Compass Dallas, TX, USA
Jan 22, 2020
SUMMARY Our Strategic Growth team is the face of the company and the engine of our market expansion. As a Strategic Growth Manager, you are directly responsible for driving net-new revenue. In its simplest form, the SGM’s role is to bring top producing agents to Compass by effectively selling the Compass value proposition (technology, marketing, culture and growth). Successful SGMs influence top agents to leave their current brokerage and join Compass. Since every agent is an independent contractor they can take their business wherever they receive the best value and support. The role is similar to an Enterprise Sales role due to size of deal, complexity of sale, objection handling, negotiation and length of process. The refreshing part of this sale is that you are working directly with decision-makers, thus eliminating many of the hassles of selling to large corporations. METRICS This is a quota carrying role. Your quota per quarter is metric’d by the amount of Gross Commision Income (GCI) you successfully bring to Compass. GCI is a way to quantify an agent and equates to the amount of commission an agent’s produced in the prior 12 month period. Our deal size is anywhere from $200k - $3M+, with an average time to close at about 30 days. You can meet quota each quarter by bringing on a number of individual agents or large agent teams. Your quota is based on the prior 12 months performance of that agent or team. It is not contingent upon their future production once at Compass. You are tasked with helping agents understand why their business, and their clients, will benefit by moving to Compass. NUANCES This is a more humanized sale than your average Enterprise Sales deal as you are dealing directly with decision makers. You can think of every agent as the CEO of their own business - with that comes a heightened degree of empathy needed to be successful in the sale, but also the ability for quick decisions. Think about a top producing agent who’s been with a brokerage for 15+ years. Their personal and professional identity is often wrapped up in that brokerage’s brand. Successfully decoupling an agent from their prior brokerage takes outstanding patience, listening, agility and ultimate focus to get the deal done. The equally demanding need for high IQ and EQ in this role has resulted in an incredibly high performing and driven team of diverse backgrounds such as investment banking, management consulting, law and enterprise sales. By virtue of the space we are operating in, the talent on the team and the incredible momentum in our business, we are seeing our SGM’s conservatively generate 15x more revenue per head than the top tech firms in the world. QUALIFICATIONS B.A. or B.S. with 5+ years of relevant experience Strong interpersonal skills, glass-half-full mentality Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision Excellent communication skills; ability to effectively lead client meetings and presentations Highly organized; ability to multi-task and handle multiple deadlines simultaneously Track record of excellence across strategic, operational, and detail-demanding functional responsibilities At Compass, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
Compass New York, NY, USA
Jan 22, 2020
As the On-site Real Estate Administrator you will be part of the team responsible for representing a new development building in Brooklyn. You will represent our company, serving as a great first impression and the initial point of contact for this high profile new development. You will be responsible for scheduling appointments, directing emails and calls to appropriate contacts, maintaining the work/sales area, flow of correspondence, and more. The ideal candidate will be able to work Wednesday through Sunday from 11am-7pm or 10am-6pm. The Role: Welcome all guests in the sales gallery Prepare guests for tours with the sales agents Coordinate previews for brokers as needed Schedule and confirm appointments Answer and direct all incoming inquiries and provide meaningful follow up and engagement Maintain a customer database, ensuring all data is entered accurately and in a timely manner Create sales reports and market studies Assist with marketing efforts Create and maintain contact lists, traffic reports, registrations, and demographic stats Provide administrative support to the Sales Team Assist with the planning and logistics associated with events and meetings Maintain and order necessary office supplies Organize, distribute, and keep inventory of marketing collateral Update listings across all platforms Provide basic operational support (coordinate flower delivery, IT service, housekeeping) and ensure sales gallery and model residences are always in impeccable condition Assist with communication between sales agents, the sales director, and project management team Miscellaneous support as needed for the Sales Director and Sales Team What We're Looking For: Licensed Associate Real Estate Salesperson preferred BA/BS degree or equivalent practical experience Prior experience in property management, hospitality and event planning experience is preferred High degree of attention to detail Friendly, warm personality A self-starter with the ability to multi-task with limited direction Ability to be highly discreet and maintain utmost confidentiality Strong organizational and interpersonal skills Articulate and polished verbal and written communication skills
Compass San Francisco Bay Area, CA, USA
Jan 22, 2020
Marketing Specialist  you will work on an agent team and oversee all of their brand and property marketing, freeing the agent to focus on building client relationships and advancing their business. This position will not be a member of the Compass Employee Team.  In this role you will be employed directly by an Agent Team that hangs their real estate license with Compass. Essential Functions: The Marketing Specialist is responsible for shaping all of the agent's marketing and branding projects, from concepts and development through implementation and tracking. This person provides vital account services and strategy to the agents to help their marketing efforts be the best they can be. On any given day or week, you might... Consult with agent team to identify their marketing needs and help them execute tactics to deliver on those needs successfully and efficiently Provide guidance and outstanding client service to guide their work from start to finish and provide value to make their marketing efforts more efficient, less time consuming and more effective Prepare strategic documentation outlining the team's target market, brand positioning, and recommended marketing tactics Present team with marketing and/or advertising opportunities that arise throughout the year, ensuring that relevant tactics are shared on a consistent basis. Liaise between the Compass’ design team, communicating and coordinating the delivery of creative projects and all associated materials (design, photography, copywriting and overall content development) Monitor the ongoing efforts of the agents and analyze the actual results from advertising/marketing projects to determine their effectiveness Work with agent to develop marketing plans that allow them to maximize the effectiveness of their budgets against tactics that will provide the greatest return for their business. Includes activations in multiple channels including branding, advertising in print, digital, outdoor and social, photography and video, direct mail and more Organizing deliverables once completed to ensure ease of access in the future Manage vendor relationships The ideal candidate: A self-motivated, dedicated professional with strong interpersonal skills, is detail-oriented and reliable with strong organizational skills and the ability to work in a fast-paced environment. This is a full-time position that is required to be in the office 5 days a week. Experience We Are Looking For: 3-6 years of Marketing experience, working in a client or account service environment preferred Ability to work independently Adept project manager; impeccable time management and prioritization skills Skilled communicator with great interpersonal skills, ability to build and manage relationships Meticulous attention to detail and highly organized Understanding of marketing strategy and planning with the ability to identify the right tactics across a multitude of marketing channels (print, digital, social, content, direct mail, video, paid media etc) Excellent writing and grammar skills Experience with advertising campaigns and social media/online marketing platforms Experience working in real estate marketing, and/or at a luxury brand a big plus Proficient in the suite of office tools from Apple, Google and Microsoft (Ex. Keynote, Docs & Excel) Strong working knowledge of creative programs such as InDesign and Photoshop preferred This role will not be employed by Compass. Any compensation will be paid by the Agent Team. Notice for California Applicants
Compass Beverly Hills, CA, USA
Jan 22, 2020
About Compass  — Compass is a real estate technology company building a single platform that supports the entire home buying and selling process. We deliver an incomparable experience to both agents and their clients all in service of our mission to help everyone find their place in the world. Our Technology  — Compass is building the infrastructure, data and technology on which the future of the real estate industry will operate. Compass’ platform integrates listings, client and transaction data all in one place, giving agents personalized recommendations and insights on how to better serve their clients. Our Investors  — Compass has raised $1.35 billion in financing to date. In its most recent round, Compass secured $350 million in Series G funding led by the Softbank Vision Fund and Qatar Investment Authority (QIA), with participation from Wellington, IVP and Fidelity. Now valued at $6.4B. Compass investors have backed the most promising technology companies in the world including Facebook, Instagram, Twitter, Airbnb, WeWork, Uber and Lyft. Compass is looking for an Associate Designer to join our team. In this role, you’ll be responsible for bringing our product to life and engaging audiences through visual storytelling as well as creating branded marketing and advertising print collateral for our Compass Agents. We’re looking for someone with a keen eye for simple, beautiful design that can build marketing campaigns and agent marketing and advertising print materials to communicate our brand vision in digital and print mediums, educate our customers through compelling infographics and market reports, and create sleek, professional materials for our real-estate and business development operations. What We're Looking For — A diverse portfolio that exhibits excellent use of typography, color, imagery, and graphic elements. Strong, clean visual design sense. Full knowledge of Adobe CS, and proficient in Photoshop, Illustrator, and InDesign. Ability to take a project from ideation to completion which includes being able to prepare files for print. Ability to communicate and collaborate on cross-functional teams. Please provide a website link to your portfolio in your application. Required: Bachelor’s degree in graphic design, Design and Visual Communication, Communications Design, Fine Arts, or a related field. Why Compass /  We're one of Glassdoor’s Best Places to Work for 2019! Compass is building the first modern real estate platform and we’re bringing together the world’s sharpest, most creative professionals across real estate, engineering, business, marketing, and design.  Opportunity /  With the solutions-driven mindset of a startup and the sophistication of a luxury brand, Compass is the future of real estate. Transform an industry with limitless potential and broad impact, at a company that fosters and celebrates personal growth. Culture /  Collaborate daily with other proven talents in a dynamic office environment with a strong community spirit. At Compass our mission is to help everyone find their place in the world. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Benefits /  Enjoy premium health insurance, gym and tuition reimbursement, team events, and fun extras. Notice for California Applicants
Compass New York, NY, USA
Jan 22, 2020
As a People & Culture Partner at Compass, you will be the overall partner for our Corporate teams, working side by side with each team to ensure people and business objectives are aligned for the success of both. You will serve as a consultant to management on business issues, and as a coach to managers and employees. You will be instrumental in building our growing company and People & Culture function, championing our values and ensuring that Compass is a great place to come to work everyday.  At Compass You Will: Partner with your clients (groups supported) and specialists in People & Culture to run all key people processes (performance management, compensation, training & development programs, etc). Be a strategic and trusted advisor to the business that you support, a key part of the business leadership team. Build and run the People strategy (growth, workforce planning, succession planning, benchmarking, retention) for your teams and liaise with Recruiting and other experts internally to ensure best-in-class execution. Make the outstanding leaders you support even better every day, through providing guidance and coaching. Ensure a happy workforce, free to focus on what they do best, through providing any needed People & Culture support to your group, such as swift and effective resolutions to questions and issues. Roll out processes including performance management, compensation planning, benefits and perks, employee feedback, retention, key employee metrics and more. Coach employees to assist them in their development, career planning and resolving challenges. Build compliance into all we do, including maintaining in depth knowledge of legal requirements related to day-to-day management of employees, and reducing legal risks. Help drive and embed diversity practices into all that we do. Partner with recruiting on the creation of new roles, delivering a quality recruiting strategy for both internal and external candidates,  interview key talent where needed and partner with recruiting and compensation specialist to create offer packages.   Experience working with a operations organization or a customer service organization is a plus What We're Looking For: BA/BS degree or equivalent practical experience Minimum 8+ years of People / HR experience, MBA or Master’s in Human Resources or PHR certification preferred Experience working with Sales organizations a plus Ability to travel up to 15% of the time as needed Solutions-driven. You believe there’s a way you can solve any challenge. You understand and are energized by the impact of ensuring employee needs are constantly met. You take pride in delivering timely and thorough service and outstanding follow-up. Integrity. You understand how to handle confidential information and sensitive issues. Agile. You’re an expert multi-tasker, independently prioritizing and ensuring all needs are met. You keep calm even when there’s a lot to do. Talented. You are a true strategist and have superior verbal and written communication skills, representing us well in all you do. Empathetic and engaging. You connect well with employees and understand their needs. You have strong interpersonal and teamwork skills. At Compass, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
Compass Seattle, WA, USA
Jan 22, 2020
As Compass’s Head of People and Culture – West you will play a key role on the People & Culture Leadership Team, overseeing all West Region Compass employees in partnership with our West Coast President, Peter Jonas. You will be instrumental in building and evolving our West Region and Operations functions, championing our values, and ensuring that Compass scales as a people first organization. In this role, you will specifically: Be the champion of the West Region employee voice to ensure it's heard in all key company decisions.  Be a strategic and trusted advisor to West Coast President and all West Region Market Presidents. Embed yourself in the broader West Region business strategy in order to champion people strategies that drive business results. Partner with your clients and specialists in People & Culture to run all key people processes (OKR setting, learning and leadership development, talent calibrations, performance management, compensation and analytics, etc). Manage a team of P&C Business Partners and Generalists with a clear framework of accountability. Partner with other leaders both in an outside P&C across Programs, Recruiting, Compensation & Benefits, and L&D to ensure your region has the necessary support infrastructure to thrive through scale. Help drive and embed diversity practices into all that we do. Drive large scale change management initiatives including level, compensation, role scoping etc. Create an information sharing process enabling your markets to leverage best practices from each other as well as sharing mistakes.  What We're Looking For: A passion for people and champion of helping individuals reach their potential Depth of People / HR experience, ideally in a hyper-scale environments Enthusiastic people manager, inspiring leadership style Change management experience  Strong communicator, instilling confidence with the mastery of their craft This person will be low ego, strong on senior leadership management and also a roll-up-their sleeves leadership style willing to get into the details   Ability to travel up to 15% of the time as needed Agile. You’re an expert multi-tasker, independently prioritizing and ensuring all needs are met. You stay calm even when priorities change and there is a lot to do Solutions-driven. You believe there’s a way you can solve any challenge. You understand and are energized by the impact of ensuring employee needs are constantly met. You take pride in delivering timely and thorough service and outstanding follow-up Champion of our Compass Entrepreneurship Principles:  Dream Big  Move Fast Learn from Reality Be Solutions Driven Obsess about Opportunity Collaborate without Ego Maximize your Strengths Bounce back with Passion 
Compass San Francisco Bay Area, CA, USA
Jan 22, 2020
Transaction Coordinator you will work on an agent team and oversee many administrative details freeing agents to focus on building client relationships and advancing their business. This position will not be a member of the Compass Employee Team. In this role you will be employed directly by an Agent Team that hangs their real estate license with Compass. OVERVIEW : Maintain listings through excellent adherence to all company systems, client care standards, client communication methods and transaction checklists. Communicate clearly and with attention to detail on behalf of the Team Leaders.  ESSENTIAL FUNCTIONS : The Transaction Coordinator is responsible for providing a concierge-level of service to clients and handling all transactions from Contract-to-Close. This is a hands-on, process-oriented, dynamic position where the details matter. On any given day or week, you might... Coordinate and liaise between real estate agents, buyers, sellers, escrow, appraisers, inspectors, and mortgage brokers on real estate transactions Handle the team’s transactions from signed contract-to-close of escrow Ensure compliance and review all paperwork  Stay in constant communication with all parties during the transaction process Update the team on the progress of all contracts Hold your team to a high level of accountability The ideal candidate: A self-motivated, dedicated professional with strong interpersonal skills, is detail-oriented and reliable with strong organizational skills and the ability to work in a fast-paced environment. This is a full-time position that is required to be in the office 5 days a week. Desired traits: A doer who thrives in a fast-paced environment, handles multiple responsibilities, sees each and every transaction through from beginning to end and makes it all look easy You love drilling down into the details, analyzing problems and generating solutions. You thrive in a systems and processes driven environment and you hold others accountable to following established procedures A strategist who has the need for speed and coasts at high-velocity A leader and communicator who sets aggressive goals for themselves A skilled strategist who can quarterback the team when the situation calls for it Someone who is not easily distracted by a busy room Enjoys helping others and take pride in their work Is a team player with a positive attitude Your past experience includes: 2+ years of experience working in a high-volume real estate transaction environment An active CA real estate license is required Knowledge of real estate escrow process a plus Ideally, you are familiar with or can easily master... CRM Programs Docusign Winforms This role will not be employed by Compass. Any compensation will be paid by the Agent Team.
Compass San Francisco Bay Area, CA, USA
Jan 22, 2020
Listing Coordinator The ideal candidate plays an active role in the listing process, pays attention to the details, and knows how to prioritize their duties without direction. Seeking someone who will put the needs of the client first and will handle all communication with a polished etiquette and finesse. Superior attention to detail Driven and takes initiative Positive, energetic, and enthusiastic Ability to thrive in a fast-paced environment Strong communication skills Responsibilities : You are responsible for providing a concierge-level of service to clients and handling all listings. This is a hands-on, process-oriented, dynamic position where the details matter. Assisting with all pre-listing activities to bring the home to the market Input properties into the MLS Schedule and coordinate with all vendors Assist the transaction coordinator as needed with escrow and contract documents Additional administrative tasks as necessary Experience and knowledge: Real Estate experience preferred but not required An active CA Real Estate License or willing and able to obtain one Job Type: Full-time This Job Is Ideal for Someone Who Is: Detail-oriented -- would rather focus on the details of work than the bigger picture People-oriented -- enjoys interacting with people and working on group projects Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction  
Compass New York, NY, USA
Jan 22, 2020
As a Counsel at Compass, you work on exciting matters that require proactive legal guidance. You're part of a group of talented in-house lawyers and the projects you work on challenge you to think creatively and constructively. You are energetic and collaborative -- ready to partner in initiatives that influence all aspects of Compass’s business and work with employees and agents across the company. Your contributions will be impactful, value driven, and you will play an instrumental role on the Compass Legal Team. At Compass You Will: Draft, review, and negotiate a wide range of routine and mission-critical commercial contracts (including services agreements, guarantees, promissory notes, indemnification and hold harmless agreements, and data license agreements) that support and enable our business operations. Support business team in structuring complex new business initiatives and drafting and negotiating strategic agreements in compliance with federal, state and local consumer and commercial lending and licensing laws.   Support business team in existing initiatives, including the Compass Concierge program and escrow business.  Identify and analyze legal issues and communicate sound, understandable legal and business recommendations to the various internal stakeholders you support, with a particular emphasis on advice related to anti-kickback, anti-discriminatory, and non-deceptive practices laws (such as the Real Estate Settlement Procedures Act (RESPA), the Fair Debt Collection Practices Act (FDCPA), and rules published by the Consumer Financial Protection Bureau (CFPB)).  Advise various business teams on legal issues and risk assessment, approval processes, Compass policies and procedures, and business strategy.  Support the continuous improvement of standard form agreements and legal processes, with an emphasis on efficiency and scalability (including contract automation, developing trainings, contract templates, and playbooks ). What We Look For: Strong academic credentials including a JD and membership in good standing in at least one state bar (NY bar a plus). 3-5 years of top-tier law firm and/or in-house legal department including experience in commercial and consumer lending, as well as negotiating and drafting commercial agreements. Excellent analytical, consulting, drafting and negotiation skills with the ability to make well-reasoned legal and business judgments. Exceptional written and verbal communication skills and an ability to clearly explain complex ideas. A creative thinker with strong problem solving skills and the ability to stay calm under pressure, work independently, handle multiple assignments simultaneously, and effectively manage deliverables with time-sensitive deadlines. A team player with low ego who can effectively work with other legal professionals. A willingness to learn new areas of law, acquire new skills, and take on additional and/or new responsibilities within the team on an “as-needed” basis. At Compass, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.  
Compass New York, NY, USA
Jan 22, 2020
Compass, headquartered in NYC, is building the most advanced real estate technology in the world. Founded in 2012, Compass operates in 10 markets across the country with over 14,000 real estate agents nationwide. With support from top investors such as Softbank, Fidelity, Wellington, and IVP, Compass is experiencing hyper-growth and helping everyone find their place in the world. As a Stock Plan Analyst, you will be an integral member of our dynamic and growing Finance team and will assume responsibility for administering our capitalization table and equity incentive programs. You will ensure accurate and timely tracking of plan participants, report on YTD numbers, and be the first point of contact for agent and employee inquiries. At Compass You Will Join a cohesive, rapidly growing team Help create a world class equity program at Compass. Create a process for onboarding new participants and ensuring that all relevant paperwork is created and executed in a timely manner Liaise with regional finance associates to ensure that activity is being properly recorded according to the participant’s elections Act as a first point contact for inbound inquiries regarding participant eligibility, vesting schedules, and the exercise process. Process option exercises in compliance with current rules and regulations Develop communications and educations materials to address employee inquiries Maintain database integrity and ensure accuracy of record keeping of equity data using Solium/Shareworks Assist in the creation of stock-based compensation expense reports, forecasts and analyses Create operating metrics and reporting to be shared with senior leadership  What We're Looking For BA or BS degree 2+ years of experience in equity administration or public accounting (preferably with experience working on equity instruments) CPA preferred Prior experience managing an equity program Experience using Solium/Shareworks a plus Impeccable attention to detail and solid customer service instincts Ability to meet deadlines in a fast-paced, entrepreneurial environment Ability and desire to roll up sleeves and be hands-on Positive, cooperative attitude; ability to work with multiple teams simultaneously, both internal and external Self-starter, positive attitude, zero ego, and ability to problem-solve with minimal supervision Strong quantitative skills Proficient in Excel  
Compass New York, NY, USA
Jan 22, 2020
Compass is building the first modern end-to-end real estate platform by integrating agents, buyers and sellers through technology. Before Compass, no one has achieved the blend of the Natural Intelligence that hundreds of thousands of enterprising real estate agents bring to this market, with the “Artificial Intelligence” that cloud, mobile and AI technologies enable. We are building AI to empower AI - Artificial Intelligence to empower Agent Intelligence. As one of the fastest growing technology companies of our generation, in an industry larger than any other, we have an opportunity and obligation to build a world-class engineering team and the operating platform that will transform real estate. In 2019 we will triple the size of our engineering team and are searching for creative and inspiring colleagues at all levels of the engineering organization. About the Role Real estate is fundamentally about matching demand with supply. Search represents the demand side of that economic equation. As an Engineering Manager at Compass, you will lead an engineering team to build state of the art technology that empowers people to make smarter real estate decisions. You will work closely with our product team to build the best real estate search experience in the world for agents and their clients. You will use your strong technical skills to mentor team members and drive engineering excellence. You find immense value in the success of your team, emphasizing collaboration and facilitating continuous learning and improvement for the team and its members. You believe in continuously improving operational processes and procedures. At Compass You Will: Be a subject matter expert in relevant technology and product domains Lead and mentor engineers and tech leads Lead the effort in developing and launching multiple new products, and maintaining and improving existing products Contribute technically to projects Contribute to creating an excellent work environment and engineering culture Contribute to building top quality engineering teams and technology practices Assist in designing, developing, shipping, and maintaining mobile-friendly web experiences What We Look For: 5+ years of software engineering experience and 1+ years of leading a team A highly technical, hands-on developer and an effective people manager with experience directly leading teams Experience in designing, developing, and maintaining web applications at the front line Passion for staying up to date with the latest developments in the JavaScript ecosystem Proven track record of agile management with multiple engineering teams and products Excellent communication skills, utilized to collaborate both within Engineering and across all functions of the company to drive engineering initiatives Relentless drive for designing high quality APIs Excellent mentoring and review skills to help engineers make technical and career progress BA/BS in Computer Science or equivalent practical experience At Compass, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. Check out our Engineering blog !
Compass Washington, DC, USA
Jan 20, 2020
SUMMARY Our Strategic Growth team is the face of the company and the engine of our market expansion. As a Strategic Growth Partner, you are directly responsible for driving net-new pipeline for our Strategic Growth Managers. In its simplest form, the SGP’s role is to educate the Compass Agent Community on the benefits and importance of contributing to the Strategic Growth of Compass. Successful SGPs partner with Compass Agents to identify who in their network of Prospective Agents should be introduced to a Strategic Growth Manager. The Strategic Growth Manager then meets with the Prospective Agent to discuss the Compass value proposition (technology, marketing, culture and growth). The role is similar to an Enterprise Account Management role due to deal size, complexity of conversation, objection handling and cross-functional quarterbacking. Dissimilar to an Enterprise Account Management role, the SGP will yield frequent, high-velocity wins.  ROLE SPECIFICS This is a more humanized interaction than you would have in your average Enterprise Account Management role. You can think of every agent as the CEO of their own business - with that comes a heightened degree of empathy needed to be successful when helping them understand the importance of participating in Compass’ Growth. Becoming an SGP at Compass will put you squarely on the bleeding edge of an ever-evolving pipeline motion. This is a brand new team. We are looking for those who display high EQ, have a builders mindset, the ability to Embrace Ambiguity, and seek an environment where change is the only constant.  Additionally, a successful SGP will be a hyper organized, relationship driven, upsell oriented sales professional who enjoys generating net new business by increasing the engagement of an existing customer base.  By virtue of the space we are operating in, the talent on the team and the incredible momentum in our business, we are seeing our members of our Strategic Growth Team conservatively generate 15x more revenue per head than the top tech firms in the world. QUALIFICATIONS B.A. or B.S. with 2+ years of relevant experience Strong interpersonal skills, glass-half-full mentality Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision Excellent communication skills; ability to effectively lead client meetings and presentations Highly organized; ability to handle multiple deadlines simultaneously Track record of excellence across strategic, operational, and detail-demanding functional responsibilities At Compass, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
Compass Nashville, TN, USA
Jan 20, 2020
As a member of our Agent Success team, you will oversee the agent experience at Compass, collaborating across departments to provide best-in-class agent support. As an in-house brand ambassador and agent guide, you’ll work with our talented team of marketing strategists, graphic designers, product engineers, and real estate experts to anticipate agents’ needs and develop innovative solutions. You’ll develop a nuanced understanding of agents’ businesses, before they even walk through the doors on their first day. You will work closely with Compass leadership to continuously improve our agent resources and offerings, acting as the Agent’s primary resource. The Agent Success Team is an integral part of the Agent Management, Operations, and Human Capital efforts at Compass. At Compass You Will: Spearhead new agent orientation, executing comprehensive preparation to ensure a smooth transition experience and setting the bar for the agent experience at Compass Collaborate with talented specialists and industry experts in your market to provide best-in-class agent support Utilize innovative technology that empowers you and your team to field agent requests thoroughly and efficiently Lead presentations and agent training sessions on our innovative proprietary technology and other key tools and platforms Work closely with Compass leadership to monitor agent satisfaction and support agents’ operational needs Solicit agent feedback and suggestions to improve processes and expand agent support Execute multiple check-ins (via email, in person, and phone) with agents within their first 30 days at Compass, followed by ongoing support post-onboarding. Collaborate across departments to continue to improve the agent experience at Compass. What We're Looking For: B.A. or B.S. degree 2+ years of customer service, or client relationship management experience Start-up, technology, marketing or real estate experience a plus Impeccable attention to detail and problem-solving skills Team player adept at collaborating with others Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision Continuous desire to improve existing processes and develop creative solutions Exceptional written and verbal communication Strong interpersonal skills, including an ability to adapt support needs to better reach clients
Compass New York, NY, USA
Jan 20, 2020
As a member of our Agent Success team, you will oversee the agent experience at Compass, collaborating across departments to provide best-in-class agent support. As an in-house brand ambassador and agent guide, you’ll work with our talented team of marketing strategists, graphic designers, product engineers, and real estate experts to anticipate agents’ needs and develop innovative solutions. You’ll develop a nuanced understanding of agents’ businesses, before they even walk through the doors on their first day. You will work closely with Compass leadership to continuously improve our agent resources and offerings, acting as the Agent’s primary resource. The Agent Success Team is an integral part of the Agent Management, Operations, and Human Capital efforts at Compass. At Compass You Will: Spearhead new agent orientation, executing comprehensive preparation to ensure a smooth transition experience and setting the bar for the agent experience at Compass Collaborate with talented specialists and industry experts in your market to provide best-in-class agent support Utilize innovative technology that empowers you and your team to field agent requests thoroughly and efficiently Lead presentations and agent training sessions on our innovative proprietary technology and other key tools and platforms Work closely with Compass leadership to monitor agent satisfaction and support agents’ operational needs Solicit agent feedback and suggestions to improve processes and expand agent support Execute multiple check-ins (via email, in person, and phone) with agents within their first 30 days at Compass, followed by ongoing support post-onboarding. Collaborate across departments to continue to improve the agent experience at Compass. What We're Looking For: B.A. or B.S. degree 2+ years of customer service, or client relationship management experience Start-up, technology, marketing or real estate experience a plus Impeccable attention to detail and problem-solving skills Team player adept at collaborating with others Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision Continuous desire to improve existing processes and develop creative solutions Exceptional written and verbal communication Strong interpersonal skills, including an ability to adapt support needs to better reach clients
Compass Seattle, WA, USA
Jan 20, 2020
As a member of our Agent Success team, you will oversee the agent experience at Compass, collaborating across departments to provide best-in-class agent support. As an in-house brand ambassador and agent guide, you’ll work with our talented team of marketing strategists, graphic designers, product engineers, and real estate experts to anticipate agents’ needs and develop innovative solutions. You’ll develop a nuanced understanding of agents’ businesses, before they even walk through the doors on their first day. You will work closely with Compass leadership to continuously improve our agent resources and offerings, acting as the Agent’s primary resource. The Agent Success Team is an integral part of the Agent Management, Operations, and Human Capital efforts at Compass. At Compass You Will: Spearhead new agent orientation, executing comprehensive preparation to ensure a smooth transition experience and setting the bar for the agent experience at Compass Collaborate with talented specialists and industry experts in your market to provide best-in-class agent support Utilize innovative technology that empowers you and your team to field agent requests thoroughly and efficiently Lead presentations and agent training sessions on our innovative proprietary technology and other key tools and platforms Work closely with Compass leadership to monitor agent satisfaction and support agents’ operational needs Solicit agent feedback and suggestions to improve processes and expand agent support Execute multiple check-ins (via email, in person, and phone) with agents within their first 30 days at Compass, followed by ongoing support post-onboarding. Collaborate across departments to continue to improve the agent experience at Compass. What We're Looking For: B.A. or B.S. degree 2+ years of customer service, or client relationship management experience Start-up, technology, marketing or real estate experience a plus Impeccable attention to detail and problem-solving skills Team player adept at collaborating with others Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision Continuous desire to improve existing processes and develop creative solutions Exceptional written and verbal communication Strong interpersonal skills, including an ability to adapt support needs to better reach clients
Compass New York, NY, USA
Jan 20, 2020
Compass is building an agent-centric real estate platform that helps agents and consumers effectively work with one another to buy and sell homes. We are looking for a hands-on, strategic-minded UX research lead to help us take our research practice to the next level. As a Staff UX Researcher at Compass you will be responsible for leading all user research in the growing area of Search and Listings while collaborating with a multidisciplinary team that includes UX Designers, Product Managers, Software Engineers and Product Marketing Managers. Our ideal candidate is a seasoned UX Researcher with multiple years of experience leading research for complex cross-functional products in both, B2B and B2C environments. At Compass You Will: Develop and implement overall research strategy and processes for the area of focus. Work with designers, product managers, engineers to prioritize research initiatives and user studies in a faced paced, rapidly growing environment Activate research findings throughout the product and engineering organization through written reports and oral presentations. Act as a coach and mentor, conducting research as well as leading other researchers toward innovative and creative thinking when approaching research challenges Conduct and create impact from hands-on research Identify gaps in the overall UX research strategy and collaboratively implement enhancements What We Look For: BA/BS degree in HCI, Psychology, Human Computer Interaction, Social Science, or a related field; MA/MS or higher is a plus 7+ years of work experience in UX Research or related applied research setting (preferably within product development) 3+ years experience of being a lead researcher on large products Experience with and understanding of a range of industry-standard UX research methods and techniques as well as knowledge of when and how to apply those methods during different phases of the product development process Excellent written communication and compelling presentation style that helps you get buy in for your ideas Extensive experience providing research and insights leading to compelling and quality interfaces Deep experience working within a technical (preferably agile) environment Comfort with a fast-paced work environment at a rapidly evolving organization At Compass, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
Compass New York, NY, USA
Jan 20, 2020
SUMMARY Our Strategic Growth team is the face of the company and the engine of our market expansion. As an Enterprise Account Executive you are directly responsible for driving net-new revenue. In its simplest form, the AE's role is to bring top producing agents to Compass by effectively selling the Compass value proposition (technology, marketing, culture and growth). Successful AE's influence top agents to leave their current brokerage and join Compass. Since every agent is an independent contractor they can take their business wherever they receive the best value and support. The role is similar to an Enterprise Sales role due to size of deal, complexity of sale, objection handling, negotiation and length of process. The refreshing part of this sale is that you are working directly with decision-makers, thus eliminating many of the hassles of selling to large corporations. METRICS This is a quota carrying role. Your quota per quarter is metric’d by the amount of Gross Commision Income (GCI) you successfully bring to Compass. GCI is a way to quantify an agent and equates to the amount of commission an agent’s produced in the prior 12 month period. Our deal size is anywhere from $200k - $3M+, with an average time to close at about 30 days. You can meet quota each quarter by bringing on a number of individual agents or large agent teams. Your quota is based on the prior 12 months performance of that agent or team. It is not contingent upon their future production once at Compass. You are tasked with helping agents understand why their business, and their clients, will benefit by moving to Compass. NUANCES This is a more humanized sale than your average Enterprise Sales deal as you are dealing directly with decision makers. You can think of every agent as the CEO of their own business - with that comes a heightened degree of empathy needed to be successful in the sale, but also the ability for quick decisions. Think about a top producing agent who’s been with a brokerage for 15+ years. Their personal and professional identity is often wrapped up in that brokerage’s brand. Successfully decoupling an agent from their prior brokerage takes outstanding patience, listening, agility and ultimate focus to get the deal done. The equally demanding need for high IQ and EQ in this role has resulted in an incredibly high performing and driven team of diverse backgrounds such as investment banking, management consulting, law and enterprise sales. By virtue of the space we are operating in, the talent on the team and the incredible momentum in our business, we are seeing our SGM’s conservatively generate 15x more revenue per head than the top tech firms in the world. QUALIFICATIONS B.A. or B.S. with 5+ years of relevant experience Strong interpersonal skills, glass-half-full mentality Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision Excellent communication skills; ability to effectively lead client meetings and presentations Highly organized; ability to multi-task and handle multiple deadlines simultaneously Track record of excellence across strategic, operational, and detail-demanding functional responsibilities At Compass, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.