Klook

  • Sydney NSW, Australia
Klook Shenzhen, Guangdong, China
Sep 18, 2019
Full time
#LI-MK1 What you'll do: Lead and grow the data engineering team, define the data engineering vision and roadmap to align with company business goals Design and implement state-of-art big data solutions to support the rapid growth of the business Define and produce ETL architecture including key designs on integration standards Develop a highly efficient and scalable data pipeline and processes to process huge volume of data Manage and optimize data analytics solutions to support in-depth analysis of business data and insights Collaborate with product managers and business analysts to understand product needs and integrate new changes to the existing big data infrastructure Work with data governance team to meet data compliance and security standards Constantly identify opportunities for improvement and speadhead data engineering initiatives     What you'll need: A degree or higher in Computer Science or related technical disciplines Team leading experience in managing and mentoring data engineers Experience in designing and building large scale data platform to work with structured and unstructured data sets Understanding of data platform architecture and data analytics solutions Experience in big data, database, and analytics processes including data ingestion, storage, fault-tolerant data pipelines, data cleaning, data warehouse, and data integration. Solid coding skills and development experience, well-versed in Python and other programming languages Experience working in a cloud-based environment, such as GCP or AWS Flexibility, adaptability and the ability to learn quickly Excellent interpersonal communication skills Bilingual fluency in English and Chinese (Traditional and/or Simplified) highly preferred Eager to work in small team and fast-paced environment A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required Globally-minded and comfortable working with people from different cultural background and in different time zones   What you'll get: An environment that values honesty, transparency and respect with awesome co-workers across Asia The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future
Klook Hong Kong
Sep 18, 2019
Full time
What you’ll do? Initiate and manage BI solutions to support analytics team operations Establish world class data visualisation and reporting service practices Develop a metric library to align business dimensions across different functional teams and regularly review business use cases Drive a data quality program with data engineering team to improve our data accuracy and availability Monitor and modify data pipelines for reporting to adapt to fast changing business environments Provide regular dashboard and analytics trainings to internal business users and follow up on ad hoc BI tickets Propose data analytics projects to enhance data visibility and decision making processes What you’ll need? At least 2 years of experience in business intelligence or information system Knowledge in data modeling, data warehouse, and data governance Experience in Tableau as Developer or Trainer is a must Expert working knowledge on BigQuery and Python/R perform data queries, dimensional modeling and data analysis Knowledge in data warehouse design and ETL optimization Excellent documentation and storytelling skills Eager to work in a small team and fast-paced environment Fluent spoken and written English and Chinese A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required Globally-minded and comfortable working with people from different cultural background and in different time zones What you’ll get? An environment that values honesty, transparency and respect with awesome co-workers across Asia The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future
Klook Hong Kong
Sep 18, 2019
Full time
Klook is a world leading and fast growing travel activities and services booking platform.  Our team has traveled some distance - growing to over 1,000 people across more than 20 locations worldwide.  We grow fast and experiment continuously, having a learning culture as a strategic asset.  In order to continue growing and innovating we need to ensure employees develop as fast as possible. We are looking for an Employer branding/Recruitment Marketing Senior Manager.  This role will be based in either our Hong Kong or Singapore office as part of the People & Culture team.  You will work with our Project Director, Talent Acquisition, based in Hong Kong.  The role has a global reach, to build a consistent global employer brand everywhere in the world, via different digital and offline channels, as well as targeted recruitment marketing campaign, resulting in a healthy and strong talent pipeline, and Klook, as an employer of choice. What you’ll do The objective of this new role is to consistently build and refine Klook’s EVP, and strengthening the employer brand externally accordingly via different recruitment campaigns, digital channels and job portals, to spread the word of how Klook’s life is, introducing our company culture, values in a strategic way to the potential candidates.   Build the employer brand of Klook via different channels and campaigns Establish and running employer brand on different digital and social channels. Refine EVP via focus groups in the long run Running recruitment marketing campaign according to each BUs / countries Collaborate with TAs and the rest of the team to help build and strengthen our employer brand globally. What you’ll need Recruitment marketing / employer branding experience in Asia, ideally in Europe and other parts of the world. Hands on experience in running the digital marketing ad on different social platforms (e.g. Facebook, Instagram, Linkedin, Twitter, Wechat, etc). Familiarize with local job portals coverage in Asia and ideally in Europe. Undergraduate degree from a top university expected; advanced degrees welcome.  It is critically important to be smart, self-motivated, curious, collaborative, globally minded, energetic, hands-on, and adaptive.  Flexibility and a sense of humor are a must. Fluency in English required and Chinese (Traditional and/or Simplified) very welcome. What you’ll get An environment that values honesty, transparency and respect with awesome co-workers across the world.  The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future.  The opportunity to learn about every aspect of this amazing tech company.
Klook India Gate, New Delhi, Delhi, India
Sep 18, 2019
Full time
What you will do Plan and implement affiliate/KOL strategies to boost user acquisition and drive sales among Indian outbound travellers Convince external influencers who provide travel contents, not limited to bloggers, reporters, Instagrammers, and travel media, to join Klook’s Affiliate program Partnering with brands and companies who can generate traffic to our contents Gather and analyze market trends and customer behaviour on how to plan and experience travels Co-ordinate with all functions of marketing to ensure efficient deliveries Work closely with global team to ensure consistency with global strategy   What you will need 2 to 3 years of experience in affiliate marketing BS/MS degree Experience in online marketing in travel industries Solid understanding of affiliate marketing and its mechanism Excellent communication and presentation skills, and clean client hands Experience with working with influencers in India
Klook India Gate, New Delhi, Delhi, India
Sep 18, 2019
Full time
What you’ll do:   Drive local execution of growth initiatives including integrated co-marketing campaigns, product partnerships and promotions. Plan, design and execute offline campaigns to leverage Klook brand benefits and values toward selected or general consumers. Co-work with content & social, design, PR, affiliate & partnership, performance teams to boost and secure campaign results. Provide input to digital, creative and social teams to ensure their content supports overall messaging and marketing strategies through email campaigns, events, site/landing pages, digital advertising and social media.   What you’ll need:   2-3 years working experience in branding, marketing (especially in campaign or event) with a strong track record in consumer marketing with a mix of digital, offline and BTL experience and proven creative excellence. Excellent written and oral communication, presentation and interpersonal skills. Strong time and project management skills, with attention to detail and understanding of how e-commerce works. Comfortable with startup’s fast-paced environment.  Globally minded and comfortable working with people from different cultural background. A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required.
Klook India Gate, New Delhi, Delhi, India
Sep 18, 2019
Full time
Do you want to be a part of a team that’s connecting millions of free and independent travelers to new attractions and experiences through technology every day?  Do you have deal-making experience across Southeast Asia that can further establish Klook as Asia’s leading travel activities platform? Do you have what it takes to say that the World is truly #YoursToExplore? What you'll do: Responsible for B2B sales and market planning for assigned region Strategize, identify and develop sales channels Build relationships with new partners and manage channel relationships with existing partners Maintain stable relationship with travel trade peers & partners, prospective partners Identify sales opportunities and achieve strong sales revenue targets Plan and execute market level initiatives with result driven goals Report on competitive intelligence and market knowledge Able to prioritize business channels based on business volume generated Manage and liaise between regional accounts and HQ operations teams on administration matters Sales visits and reporting What you'll need: Bachelor degree or above 6-8 Years working experience 4-5 years of work experience in Online Travel Industry or related experience A clear understanding of outbound and local travel trade and economy of the region Familiarity and connections in the industry Bilingual abilities in a regional language on top of English Self-starter and able to work with minimum guidance Good in multi-tasking and maintains a professional approach in handling different tasks About Klook   Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook provides travelers with a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR code enabled e-vouchers. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 300 destinations. With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in 9 languages, supporting 41 currencies. It has raised over US$520 million investment from world-renowned investors including Sequoia Capital, Softbank Vision Fund, Matrix Partners, Goldman Sachs, and TCV . Get inspired by Klook at www.klook.com , the company blog or @Klook .    
Klook Indonesia
Sep 18, 2019
Full time
What you will do Design, execute and monitoring the Partnership program Reaching out to potential partner for possible tie ups Managing the relationship with the existing partners Track, analyze, and communicate key quantitative metrics, develop and execute against partnership goals Work with relevant internal teams to ensure that all stakeholder is aware and taking input into the partnership program   Ability to prioritize workload in line with targets and opportunities   What you will need Bachelor’s degree in Communication or related degree At least 1 year of working experience in business development, strategic partnerships, e-commerce, online and/or consumer marketing. Fresh graduates are welcome to apply Proven track record in business development and/or strategic partnership marketing Excellent knowledge of the Indonesia market, consumer insights and industry landscape Excellent oral and written communication skills Strong analytical and quantitative skills - able to use data to develop and measure marketing programs Must be comfortable with Excel and capable of analyzing data to discover key consumer insights Consistently strives for strong performance, professional and has a thirst for excellence Globally-minded and comfortable working with people from different cultural backgrounds A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude and not afraid to work independently when required Extreme comfort in hypergrowth - fast-paced, rapidly changing, ambiguous environments
Klook Indonesia
Sep 18, 2019
Full time
Do you want to be a part of a team that’s connecting millions of free and independent travelers to new attractions and experiences through technology every day?  Do you have deal-making experience across Southeast Asia that can further establish Klook as Asia’s leading travel activities platform? Do you have what it takes to say that the World is truly #YoursToExplore? What you'll do: Responsible for B2B sales and market planning for assigned region Strategize, identify and develop sales channels Build relationships with new partners and manage channel relationships with existing partners Maintain stable relationship with travel trade peers & partners, prospective partners Identify sales opportunities and achieve strong sales revenue targets Plan and execute market level initiatives with result driven goals Report on competitive intelligence and market knowledge Able to prioritize business channels based on business volume generated Manage and liaise between regional accounts and HQ operations teams on administration matters Sales visits and reporting What you'll need: Bachelor degree or above 6-8 years working experience 4-5 years of work experience in Online Travel Industry or related experience A clear understanding of outbound and local travel trade and economy of the region Familiarity and connections in the industry Bilingual abilities in a regional language on top of English Self-starter and able to work with minimum guidance Good in multi-tasking and maintains a professional approach in handling different tasks About Klook Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 270 destinations. With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in nine languages, supporting 41 currencies. It has raised over US$520 million investment from world-renowned investors including Sequoia Capital, Softbank Vision Fund, Matrix Partners, Goldman Sachs, and TCV. Get inspired by Klook at www.klook.com, the company blog or @Klook.
Klook Hong Kong
Sep 18, 2019
Full time
What you’ll do :   Conduct cold calls, clearly deliver Klook brand value to business partners and negotiate best deals Develop and maintain profitable business relationship with partners in Asia markets Work closely with product, editorial and operation teams to facilitate the onboarding of activities Identify market trends and provide market & competitor analysis to optimize business strategies Undertake new project of business development What you’ll need : Bachelor degree in hospitality, business management or marketing preferred Around 5 years product or sales experience in hospitality industry. Transportation, Travel agency, airlines, hotels & resorts is highly preferred Fluent in both Cantonese and English Strong analytical, written and verbal communications skills Confident, self-motivated and goal-oriented personality Globally-minded and comfortable working with people from different cultural background   Internal Ref: #LI-CT1    
Klook Amsterdam, Netherlands
Sep 18, 2019
Full time
  Paid Search Specialist - French Market We’re looking for passionate, innovative and entrepreneurial Paid Search Specialists to join our small, but growing Performance Marketing team in Amsterdam. This is an amazing opportunity to join a newly established Paid Search team and to build a strong paid search foundation for French market.  In Europe, we’re growing and growing fast! You’ll need to be someone who can roll with the fast pace and also occasional ambiguity. You’ll be working with a small, yet growing bunch of colleagues; who (I should add,) are extremely friendly, and passionate about travel as you are, and love what they do.   What you’ll do: Execute tests, collect and analyze data, identify trends and insights in order to achieve maximum ROI in paid search campaigns; Track, report, and analyze website analytics and PPC initiatives and campaigns; Manage campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies; Optimize copy and landing pages for paid search engine marketing campaigns; Perform ongoing paid keyword discovery, expansion and optimization; Research and analyze competitor advertising links. What you’ll need: 1+ years of experience in paid search; In-depth knowledge with search engines such as Adwords and Bing; Proficient operational experience with Adwords scripts, Adwords / Bing editors, Yandex (for Russian). 3rd party bidding platforms e.g. Doubleclick, Marin, Kenshoo etc.; Proven track record of planning and executing complex paid search programs (experience with / in global OTAs / eCommerce companies / clients will be a plus); Prior exposure to paid search automation would be advantageous;  Knowledge of other Google products will be beneficial e.g. youtube ads, shopping ads, gmail ads, Google dynamic retargeting etc); Proficiency in Microsoft Excel, knowledge with SQL, Python (or the like) and Tableau (or the like) will be a plus Excellent verbal and written communication skills in English; Fluency in French Strong communications, skills in stakeholder management, and test and learn mindset Experienced in cross-functional collaboration and knowledge sharing; Comfortable working as an individual contributor, with the ability to consider the bigger picture, whilst rolling up your sleeves to execute (e.g. work with digital marketing assets, creative testing); A start-up attitude – you’ll be highly collaborative with an entrepreneurial mindset, not afraid of rolling up your sleeves and able to work independently; Experience in mobile app traffic acquisition a plus About Klook Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app ('Best of 2015'​, ‘Best of 2017’ & ‘Best of 2018’ by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 80,000 offerings in more than 250 destinations.   With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in eight languages, supporting 41 currencies. It has raised a total of US$300 million investment from world-renowned investors including Sequoia China, TCV, Matrix Partners, and Goldman Sachs.
Klook North Holland, Netherlands
Sep 18, 2019
Full time
We’re looking for passionate, innovative and entrepreneurial Paid Search Specialists to join our small, but growing Performance Marketing team in Amsterdam. This is an amazing opportunity to join a newly established Paid Search team and to build a strong paid search foundation for Italian market.  In Europe, we’re growing and growing fast! You’ll need to be someone who can roll with the fast pace and also occasional ambiguity. You’ll be working with a small, yet growing bunch of colleagues; who (I should add,) are extremely friendly, and passionate about travel as you are, and love what they do.   What you’ll do: Execute tests, collect and analyze data, identify trends and insights in order to achieve maximum ROI in paid search campaigns; Track, report, and analyze website analytics and PPC initiatives and campaigns; Manage campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies; Optimize copy and landing pages for paid search engine marketing campaigns; Perform ongoing paid keyword discovery, expansion and optimization; Research and analyze competitor advertising links. What you’ll need: 1+ years of experience in paid search; In-depth knowledge with search engines such as Adwords and Bing; Proficient operational experience with Adwords scripts, Adwords / Bing editors, Yandex (for Russian). 3rd party bidding platforms e.g. Doubleclick, Marin, Kenshoo etc.; Proven track record of planning and executing complex paid search programs (experience with / in global OTAs / eCommerce companies / clients will be a plus); Prior exposure to paid search automation would be advantageous;  Knowledge of other Google products will be beneficial e.g. youtube ads, shopping ads, gmail ads, Google dynamic retargeting etc); Proficiency in Microsoft Excel, knowledge with SQL, Python (or the like) and Tableau (or the like) will be a plus Excellent verbal and written communication skills in English; Fluency in Italian Strong communications, skills in stakeholder management, and test and learn mindset Experienced in cross-functional collaboration and knowledge sharing; Comfortable working as an individual contributor, with the ability to consider the bigger picture, whilst rolling up your sleeves to execute (e.g. work with digital marketing assets, creative testing); A start-up attitude – you’ll be highly collaborative with an entrepreneurial mindset, not afraid of rolling up your sleeves and able to work independently; Experience in mobile app traffic acquisition a plus About Klook Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app ('Best of 2015'​, ‘Best of 2017’ & ‘Best of 2018’ by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 80,000 offerings in more than 250 destinations.   With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in eight languages, supporting 41 currencies. It has raised a total of US$300 million investment from world-renowned investors including Sequoia China, TCV, Matrix Partners, and Goldman Sachs.
Klook North Holland, Netherlands
Sep 18, 2019
Full time
  We’re looking for passionate, innovative and entrepreneurial Paid Search Specialists to join our small, but growing Performance Marketing team in Amsterdam. This is an amazing opportunity to join a newly established Paid Search team and to build a strong paid search foundation for your Russian market.  In Europe, we’re growing and growing fast! You’ll need to be someone who can roll with the fast pace and also occasional ambiguity. You’ll be working with a small, yet growing bunch of colleagues; who (I should add,) are extremely friendly, and passionate about travel as you are, and love what they do.   What you’ll do: Execute tests, collect and analyze data, identify trends and insights in order to achieve maximum ROI in paid search campaigns; Track, report, and analyze website analytics and PPC initiatives and campaigns; Manage campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies; Optimize copy and landing pages for paid search engine marketing campaigns; Perform ongoing paid keyword discovery, expansion and optimization; Research and analyze competitor advertising links. What you’ll need: 1+ years of experience in paid search; In-depth knowledge with search engines such as Adwords and Bing; Proficient operational experience with Adwords scripts, Adwords / Bing editors, Yandex (for Russian). 3rd party bidding platforms e.g. Doubleclick, Marin, Kenshoo etc.; Proven track record of planning and executing complex paid search programs (experience with / in global OTAs / eCommerce companies / clients will be a plus); Prior exposure to paid search automation would be advantageous;  Knowledge of other Google products will be beneficial e.g. youtube ads, shopping ads, gmail ads, Google dynamic retargeting etc); Proficiency in Microsoft Excel, knowledge with SQL, Python (or the like) and Tableau (or the like) will be a plus Excellent verbal and written communication skills in English; Fluency in Russian; Strong communications, skills in stakeholder management, and test and learn mindset Experienced in cross-functional collaboration and knowledge sharing; Comfortable working as an individual contributor, with the ability to consider the bigger picture, whilst rolling up your sleeves to execute (e.g. work with digital marketing assets, creative testing); A start-up attitude – you’ll be highly collaborative with an entrepreneurial mindset, not afraid of rolling up your sleeves and able to work independently; Experience in mobile app traffic acquisition a plus About Klook Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app ('Best of 2015'​, ‘Best of 2017’ & ‘Best of 2018’ by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 80,000 offerings in more than 250 destinations.   With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in eight languages, supporting 41 currencies. It has raised a total of US$300 million investment from world-renowned investors including Sequoia China, TCV, Matrix Partners, and Goldman Sachs.
Klook North Holland, Netherlands
Sep 18, 2019
Full time
We’re looking for passionate, innovative and entrepreneurial Paid Search Specialists to join our small, but growing Performance Marketing team in Amsterdam. This is an amazing opportunity to join a newly established Paid Search team and to build a strong paid search foundation for Spanish market.  In Europe, we’re growing and growing fast! You’ll need to be someone who can roll with the fast pace and also occasional ambiguity. You’ll be working with a small, yet growing bunch of colleagues; who (I should add,) are extremely friendly, and passionate about travel as you are, and love what they do.   What you’ll do: Execute tests, collect and analyze data, identify trends and insights in order to achieve maximum ROI in paid search campaigns; Track, report, and analyze website analytics and PPC initiatives and campaigns; Manage campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies; Optimize copy and landing pages for paid search engine marketing campaigns; Perform ongoing paid keyword discovery, expansion and optimization; Research and analyze competitor advertising links. What you’ll need: 1+ years of experience in paid search; In-depth knowledge with search engines such as Adwords and Bing; Proficient operational experience with Adwords scripts, Adwords / Bing editors, Yandex (for Russian). 3rd party bidding platforms e.g. Doubleclick, Marin, Kenshoo etc.; Proven track record of planning and executing complex paid search programs (experience with / in global OTAs / eCommerce companies / clients will be a plus); Prior exposure to paid search automation would be advantageous;  Knowledge of other Google products will be beneficial e.g. youtube ads, shopping ads, gmail ads, Google dynamic retargeting etc); Proficiency in Microsoft Excel, knowledge with SQL, Python (or the like) and Tableau (or the like) will be a plus Excellent verbal and written communication skills in English; Fluency in Spanish; Strong communications, skills in stakeholder management, and test and learn mindset Experienced in cross-functional collaboration and knowledge sharing; Comfortable working as an individual contributor, with the ability to consider the bigger picture, whilst rolling up your sleeves to execute (e.g. work with digital marketing assets, creative testing); A start-up attitude – you’ll be highly collaborative with an entrepreneurial mindset, not afraid of rolling up your sleeves and able to work independently; Experience in mobile app traffic acquisition a plus About Klook Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app ('Best of 2015'​, ‘Best of 2017’ & ‘Best of 2018’ by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 80,000 offerings in more than 250 destinations.   With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in eight languages, supporting 41 currencies. It has raised a total of US$300 million investment from world-renowned investors including Sequoia China, TCV, Matrix Partners, and Goldman Sachs.
Klook New York, NY, USA
Sep 17, 2019
Full time
Marketing Director for Americas    Do you want to be a part of a team that connects millions of independent travellers with new experiences around the world every day? Are you a tech-savvy self-starter with a who wants to be responsible for leading an agile team of Marketing Managers and Marketing Associates to quickly drive activation for US market?   If the answer is yes, then this is the perfect opportunity to join Klook’s team in in North America. Our Marketing Director, will be a pivotal role to our success in Americas. As things grow and expand, we will look in to building the marketing teams in the larger markets and establishing the functions.   This is an exciting time to be joining Klook's well-established and recognized platform, and be part of a fast-growing team in the U.S. The ideal candidate will be a self-starter who is comfortable with ambiguity, has a global mindset, and is excited to work in a startup environment with the capabilities of a billion dollar company.   What you’ll do Develop both online and offline go-to-market strategy and marketing calendar for local outbound markets; Define, test and optimise the core messaging and position of Klook in the local market; Effectively leverage all marketing channels and potential agencies to execute local initiatives and drive results; Systematically gather local market intelligence and consumer insights and develop feedback mechanism to turn insights into action plans; Accountable for results and responsible for comprehensive reporting of performances to management together with recommendations for next steps for the markets within or across teams; Effectively align with internal stakeholders (e.g. management, brand marketing, data and analytics teams etc) on business objectives and directions.   What you’ll need Significant experience working in Marketing across multiple US markets; A strong track record in consumer marketing with a mix of digital, offline and BTL experience and proven creative excellence; Team management experience is required; Natural partner engagement skills with the ability to develop rapport and translate established relationships to programs that impact the business; Excellent written and oral communication, presentation and interpersonal skills; Globally-minded and comfortable working with people from different cultural background; A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required; Experience in mobile app traffic acquisition a plus.   Klook: Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook provides travelers with a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR code enabled e-vouchers. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 300 destinations.   With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in 9 languages, supporting 41 currencies. It has raised over US$525 million investment from world-renowned investors including Sequoia Capital, Softbank Vision Fund, Matrix Partners, Goldman Sachs, and TCV . Get inspired by Klook at www.klook.com, the company blog or @Klook.   
Klook California, USA
Sep 17, 2019
Full time
Business Development Associate – North America (based in San Francisco)   Do you want to be a part of a team that connects millions of independent travellers with new experiences around the world every day? Are you a tech-savvy self-starter with a who wants to be responsible for managing & maintaining a network of attraction, tour, and activity products for Klook’s rapidly growing global customer base?    If the answer is yes, then this is the perfect opportunity to join Klook’s team in in North America. In this role, you will manage the Klook’s relationship with multiple suppliers and maintain their products on the Klook platform, ensuring the information presented on our website and app is up-to-date and accurate, and that Klook travelers are presented with the very best selection of things to do in North America.   What you’ll do Act as liaison between partners and Klook’s product onboarding team Coordinate with external suppliers to ensure product descriptions, photos, and other material are accurately input into Klook’s database. Work with merchant partners to ensure the ongoing accuracy of tour, activity, and attraction descriptions and product inventory levels Train new and existing partners on the use of Klook’s suite of merchant tools Work with internal customer service and partner engagement teams to ensure that both customer and merchant concerns are rapidly and effectively resolved Work with internal technical teams when necessary to suggest improvements to product onboarding and maintenance processes Qualify incoming partnership requests The Ideal Candidate: Minimum of one year of account management, back-office operation and/or administrative work experience Travel/tourism background is preferred but not required Impeccable attention to detail Highly organised and motivated to improve both the partner and customer experience with Klook Focused on quality, willing to learn, and open to feedback Ability to work under pressure and meet deadlines Customer-first attitude Globally-minded and comfortable working with colleagues from different cultural backgrounds across multiple time zones A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude; not afraid to work independently when required Excellent spoken and written communication skills What we offer A casual work environment A fantastic office at WeWork  Credits to book amazing activities on Klook.com Colleagues from across the globe who are committed to building the world’s best experiences booking platform     Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook provides travelers with a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR code enabled e-vouchers. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 300 destinations. With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in 9 languages, supporting 41 currencies. It has raised over US$525 million investment from world-renowned investors including Sequoia Capital, Softbank Vision Fund, Matrix Partners, Goldman Sachs, and TCV . Get inspired by Klook at www.klook.com , the company blog or @Klook .    
Klook Massachusetts, USA
Sep 17, 2019
Full time
Business Development Associate – North America (based in Boston)   Do you want to be a part of a team that connects millions of independent travellers with new experiences around the world every day? Are you a tech-savvy self-starter with a who wants to be responsible for managing & maintaining a network of attraction, tour, and activity products for Klook’s rapidly growing global customer base?    If the answer is yes, then this is the perfect opportunity to join Klook’s team in in North America. In this role, you will manage the Klook’s relationship with multiple suppliers and maintain their products on the Klook platform, ensuring the information presented on our website and app is up-to-date and accurate, and that Klook travelers are presented with the very best selection of things to do in North America.   What you’ll do Act as liaison between partners and Klook’s product onboarding team Coordinate with external suppliers to ensure product descriptions, photos, and other material are accurately input into Klook’s database. Work with merchant partners to ensure the ongoing accuracy of tour, activity, and attraction descriptions and product inventory levels Train new and existing partners on the use of Klook’s suite of merchant tools Work with internal customer service and partner engagement teams to ensure that both customer and merchant concerns are rapidly and effectively resolved Work with internal technical teams when necessary to suggest improvements to product onboarding and maintenance processes Qualify incoming partnership requests The Ideal Candidate: Minimum of one year of account management, back-office operation and/or administrative work experience Travel/tourism background is preferred but not required Impeccable attention to detail Highly organised and motivated to improve both the partner and customer experience with Klook Focused on quality, willing to learn, and open to feedback Ability to work under pressure and meet deadlines Customer-first attitude Globally-minded and comfortable working with colleagues from different cultural backgrounds across multiple time zones A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude; not afraid to work independently when required Excellent spoken and written communication skills What we offer A casual work environment A fantastic office at WeWork South Station Credits to book amazing activities on Klook.com Colleagues from across the globe who are committed to building the world’s best experiences booking platform     Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook provides travelers with a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR code enabled e-vouchers. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 300 destinations. With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in 9 languages, supporting 41 currencies. It has raised over US$525 million investment from world-renowned investors including Sequoia Capital, Softbank Vision Fund, Matrix Partners, Goldman Sachs, and TCV . Get inspired by Klook at www.klook.com , the company blog or @Klook .    
Klook California, USA
Sep 17, 2019
Full time
Marketing Director for Americas    Do you want to be a part of a team that connects millions of independent travellers with new experiences around the world every day? Are you a tech-savvy self-starter with a who wants to be responsible for leading an agile team of Marketing Managers and Marketing Associates to quickly drive activation for US market?   If the answer is yes, then this is the perfect opportunity to join Klook’s team in in North America. Our Marketing Director, will be a pivotal role to our success in Americas. As things grow and expand, we will look in to building the marketing teams in the larger markets and establishing the functions.   This is an exciting time to be joining Klook's well-established and recognized platform, and be part of a fast-growing team in the U.S. The ideal candidate will be a self-starter who is comfortable with ambiguity, has a global mindset, and is excited to work in a startup environment with the capabilities of a billion dollar company.   What you’ll do Develop both online and offline go-to-market strategy and marketing calendar for local outbound markets; Define, test and optimise the core messaging and position of Klook in the local market; Effectively leverage all marketing channels and potential agencies to execute local initiatives and drive results; Systematically gather local market intelligence and consumer insights and develop feedback mechanism to turn insights into action plans; Accountable for results and responsible for comprehensive reporting of performances to management together with recommendations for next steps for the markets within or across teams; Effectively align with internal stakeholders (e.g. management, brand marketing, data and analytics teams etc) on business objectives and directions.   What you’ll need Significant experience working in Marketing across multiple US markets; A strong track record in consumer marketing with a mix of digital, offline and BTL experience and proven creative excellence; Team management experience is required; Natural partner engagement skills with the ability to develop rapport and translate established relationships to programs that impact the business; Excellent written and oral communication, presentation and interpersonal skills; Globally-minded and comfortable working with people from different cultural background; A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required; Experience in mobile app traffic acquisition a plus.   Klook: Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook provides travelers with a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR code enabled e-vouchers. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 300 destinations.   With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in 9 languages, supporting 41 currencies. It has raised over US$525 million investment from world-renowned investors including Sequoia Capital, Softbank Vision Fund, Matrix Partners, Goldman Sachs, and TCV . Get inspired by Klook at www.klook.com, the company blog or @Klook.   
Klook Hong Kong
Sep 17, 2019
Full time
What you’ll do? Project manage all API integration projects and engage with internal stakeholders across business and engineering teams to ensure on-time and high quality project delivery Track data metrics to measure success of API connectivity models and individual API projects Build knowledge base on the connectivity processes Develop and conduct training programs on supply connectivity process to business teams Active involvement in cross-functional projects such as CRM system implementation for better process management   What you’ll need? 1-3 years experience in managing API connectivity projects for e-commerce companies is preferred Strong project management skills Knowledge of SQL and a good understanding in web-based technology – HTML/CSS/JavaScript/Server-side Technologies are preferred Experience in working with CRM software a plus Fluent spoken and written English & Chinese Bachelor's degree in software engineering or above Eager to work in a small team and fast-paced environment A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required Globally-minded and comfortable working with people from different cultural backgrounds and in different time zones   What you’ll get? The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future An environment that values honesty, transparency and respect with awesome co-workers across Asia  
Klook Hong Kong
Sep 17, 2019
Full time
What you’ll do? Develop a programmatic engagement program, targeting merchants across their lifecycle on Klook, starting from onboarding, to retention and churn management Drive cross-functional projects to improve merchant service standards for all types of products on our platform Be the point of contact to country teams for merchant development and related issues, as well as feed insights back to head office teams to design more effective programs Drive adoption of operational improvement initiatives by working closely with country teams and management of top merchants Optimise processes and resources to improve merchant experience on the platform including booking confirmation process, inventory management, merchant SLAs  and more Analyse data to uncover service improvement opportunities and develop data metrics to define merchant quality rating system      What you’ll need? 5+ years in operations or account management in industries like travel, ecommerce, or tech startups Experience in travel products such as Attractions & Shows, Tours & Activities, Events or Travel Transportation (eg. railway, bus, ferry) is a plus Track record of successfully driving cross departmental projects is preferred Fluent spoken and written English  Eager to work in a small team and fast-paced environment A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required Globally-minded and comfortable working with people from different cultural backgrounds and in different time zones Bachelor's degree or above   What you’ll get? An environment that values honesty, transparency and respect with awesome co-workers across Asia The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future
Klook Hong Kong
Sep 17, 2019
Full time
What Will You'll Do : Development and maintenance of Hong Kong & Macau event products for Klook’s rapidly growing, global customer base. Acquisition: Acquire event organisers and venue to bring profitable events onboard on Klook platform.  Support onboarding of products and coordinate with operations, content and marketing teams. Account management: Cultivate relationships with partners to help maximize their sales potential on Klook’s various distribution platforms.  Communicate Klook’s business strengths and brand value to suppliers.  Provide training and daily operational support to suppliers on our processes and tools. Optimization: Continuously ensure the quality of products, in terms of pricing, inventory, and content, maintain at a market leading position at all times. Coordination: Work closely with various functions in the company - marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction and repeats. Flexibility and attentiveness to details are essential in our fast paced environment. Market updates: Provide market leaders with relevant information on identify market trends and competitor updates to optimise business strategy What Will You Required : >5 years work experience with 2 years destination management, event organiser, or OTA supply experience  Strong commercial sense, analytical, written and verbal communications skills Confident, self-motivated and goal-oriented Globally-minded and comfortable working with people from different cultural backgrounds A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required