Klook

  • Sydney NSW, Australia
Klook Catalonia, Spain
Jan 17, 2020
Full time
  We are now looking to recruit five Marketing Managers to drive marketing activations for Russian market leveraging multiple marketing channels. You will be our major source of market intelligence, as well as the mastermind on how different marketing channels, agencies, partners can come together to launch the market in coordinated efforts. What you’ll do Plan, execute and deliver branded campaigns and B2C brand partnerships over a variety of traditional and new channels, across both offline and online mediums; Think creatively: identify with Klook’s target audience in the market and how to reach them in the most engaging but also cost-efficient way; Analyse pros/cons of channel mix - including, but not limited to, ATL (print, sponsorships) as well as on-the ground activities (events, booths) and complementary digitals (content marketing, socials); Be KPI focused: use multiple metrics to assess the real value of campaigns and partnerships (e.g. traffic uplift, direct response, registrations, returning users, life-time-value); Use customer insights and seasonal patterns from internal data sources and external tools (i.e. Google Trends, industry reports and statistics); Manage most campaigns internally but also identify the need to contract with agencies for larger scale activities and coordinate the process, from brief to execution; Collaborate with co-workers abroad to ensure the local approach aligns with the overarching global branding strategy; Monitor trends within their own market’s in-destination services sector and stay up-to-date on the latest marketing techniques and practices; Join a very new and exciting team - right in the early stages where you can make a real impact. What you’ll need At least 3-5 years’ experience in a similar role from within the travel sector, e-commerce, tech or agency;  Tertiary Degree in Business / Commerce with a major in Marketing is essential; Experience in Russian market is essential; Fluent in Russian; Strong communication and teamwork skills to collaborate with co-workers and externals; An open mind to trialling traditional and new marketing opportunities; Willingness to test, test, test and be very hands on; Flexibility and adaptability; A strategic mindset – growth and building brand awareness is a major focus point; Experience in mobile app traffic acquisition a plus. FOR BARCELONA LOCATION - APPLY ONLY IF YOU HAVE VALID WORK PERMIT About Klook Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travellers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app ('Best of 2015', ‘Best of 2017’ & ‘Best of 2018’ by Google Play and Apple App Store). With Klook’s innovative technologies, travellers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travellers to indulge in their wanderlust and spontaneity through over 80,000 offerings in more than 250 destinations. With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in eight languages, supporting 41 currencies. It has raised a total of US$300 million investment from world-renowned investors including Sequoia China, TCV, Matrix Partners, and Goldman Sachs.
Klook Korea, Republic of
Jan 17, 2020
Full time
What you’ll do Become a founding member of the exciting new vertical at Klook. Execute strategies to build Asia’s largest travel shopping or travel retail platform. Work on acquisition and partnership priorities focusing on customer landscape (retail, duty free, brands, e-commerce). Execute on in-depth industry and supplier analysis, improve product competitiveness and consumer experience. Work with tech and product teams to execute customer tools, improve user experience, drive features to boost traffic and revenue performance. Work with marketing teams to drive campaigns as well as developing regional and vertical strategies. Provide overall direction and support to the team. Monitor and assess individual work in accordance with high standards of excellence. What you’ll need +5 years in sales, partnerships or strategy in industries like retail, consumer product goods or fast-moving consumer goods (“FMCG”), travel or tech. Track record of successfully driving cross departmental projects is preferred. Experience in ecommerce is a plus. Fluent in spoken and written Cantonese, English. Fluency in Mandarin is a plus. Eager to work in a small team and fast-paced environment. A start-up attitude – highly collaborative with an entrepreneurial, ‘roll-up-your sleeves’ attitude. Happy to work independently when required. Globally-minded and comfortable working with people from different cultural backgrounds and in different time zones. Bachelor's degree or above. What you’ll get The rare opportunity to be part of building a global travel and lifestyle brand, ensuring its success and evolving it for the future. An environment that values honesty, transparency and respect with awesome co-workers globally.
Klook 2445 N University Dr, Coral Springs, FL 33065, USA
Jan 17, 2020
Full time
What you’ll do? ● Drive Klook’s multi-million dollar business through excellence in content across all digital touchpoints; ● Identify content opportunities (such as topics, formats, automation tools) to continuously drive product visibility and revenue growth; ● Initiate and work with regional & cross departmental teams to improve consistency and quality of content on designated pages; ● Responsible to manage content projects in areas of SEO, Digital Analytics, Quality Assurance and A/B testing; ● Develop and measure content KPIs to align with company development goals; ● Collaborate with internal product/UX team to improve overall readability and usability of product content; ● Conduct market insight research, competitor research and content audit; ● Work with tech/IT to drive internal CMS platform upgrade. What you’ll need? ● 5 years of experience in content operation, preferably in eCommerce environment ● Strong track record in planning and executing result-driven content campaigns and projects, eCommerce project experience is a plus ● Experienced in developing strategic documents such as content calendar, messaging framework, playbook and tone & voice guideline ● Solid project management skills, with the ability to analyze and convert operational data into actionable insights ● Fluent spoken and written English, Fluent Chinese is a plus ● Bachelor's degree or above ● Eager to work in a fast-paced environment ● A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required ● Globally-minded and comfortable working with people from different cultural backgrounds and in different time zones. What you’ll get? ● The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future ● An environment that values honesty, transparency and respect with awesome co- workers globally
Klook 2445 N University Dr, Coral Springs, FL 33065, USA
Jan 17, 2020
Full time
What you ’ ll do? Work with Supply Planning & Operations Director to drive revenue performance and service level for travel product categories across regions Lead initiatives and work with regional teams to drive travel product performance such as inventory availability & costs, content, cancellation privilege, instant confirmation etc Work with marketing teams to develop long term product mix strategies Track metrics and implement mechanisms to monitor and improve merchant service levels Work with our tech product team to improve usability of booking processes on Klook’s mobile app, website, and other distribution channels.   What you ’ ll need? 1 - 5 years of experience in travel, ecommerce, or tech start-up operations Strong analytical skills. Excel proficiency highly preferred Experience in travel products such as Travel Transportation (eg. airline, railway, private cars), Car Rental, Tours & Activities is a plus Track record of successfully driving cross departmental projects is preferred Fluent in spoken and written English. Fluency in Chinese is a plus Eager to work in small team and fast-paced environment A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required Globally-minded and comfortable working with people from different cultural background and in different time zones Bachelor's degree or above    What you ’ ll get? The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future An environment that values honesty, transparency and respect with awesome co-workers globally
Klook 2445 N University Dr, Coral Springs, FL 33065, USA
Jan 17, 2020
Full time
What you ’ ll do?   Drive Klook’s multi-million dollar business through excellence in multimedia content across all digital touchpoints; Identify multimedia opportunities (video/creative formats, freelancers) to continuously drive product visibility and revenue growth; Responsible to plan and manage multimedia content projects for different product categories such as tours, attractions, transfer, rail etc.  Help evaluate, assess and recruit a database of freelancers such as local photographer, videographers.  Establish and maintain the company’s multimedia database;  Initiate and work with regional & cross departmental teams to improve consistency and quality of content on designated pages;  Collaborate with internal product/UX team to improve overall attractiveness using creative video formats.    What you ’ ll need? 5 years of experience in multimedia content operation, preferably in eCommerce environment;  Familiar with travel as a subject matter, with connections and resources within the travel community is strongly preferred;  Strong track record in planning and executing result-driven video/multimedia production projects, eCommerce project experience is a plus;  Good command of written and spoken English is a plus;  Bachelor's degree or above;  Eager to work in a fast-paced environment;  A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required;  Globally-minded and comfortable working with people from different cultural backgrounds and in different time zones.
Klook Lebuhraya Hubungan Kedua Malaysia - Singapura, Nusajaya, Johor, Malaysia
Jan 17, 2020
What you’ll do Acquisition: Research and develop acquire F&B merchant to help onboard on Klook platform Such as negotiating packages, research and develop packages to benefit both Klook and F&B partners and contract amendment coordination    Through various channels of pipeline (telephone development, geo-development, mail development, etc.), explore the KL food market, promote and follow-up implementation cooperation Use different channels such as (telemarketing, walk in and email) to research and develop F&B leads  Customer relationship maintenance, understanding customer needs, providing marketing plan recommendations, improving overall order performance Improve performance of existing account by forming a strong relationship with merchant and proposing marketing kit What you’ll need Be self-motivated and goal-oriented Have a relative understanding and love for KL food culture Team player and have a proactive attitude  Good understanding on acquisition process (lead, approach to closing) and have a start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required Have good communication skills and business negotiation skills Love the Internet, travel and food, and experience in food business development is a plus Be able to work under-pressure and meet objectives Fresh graduates are welcome to apply. Having at least a year of sales experience or dealing with restaurants would be advantageous What you’ll get Work with an international and diverse team, with a wealth of experience in the technology industry Develop your skills with young and creative team Achieving goal that has a major impact on the business Performance bonus About Klook Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 270 destinations. With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in nine languages, supporting 41 currencies. It has raised over US$520 million investment from world-renowned investors including Sequoia Capital, Softbank Vision Fund, Matrix Partners, Goldman Sachs, and TCV. Get inspired by Klook at www.klook.com, the company blog or @Klook.
Klook Lebuhraya Hubungan Kedua Malaysia - Singapura, Nusajaya, Johor, Malaysia
Jan 17, 2020
Do you want to be a part of a team that’s connecting millions of free and independent travelers to our local culture through Malaysia’s food scene?  Do you have an exceptionally strong understanding of local culture, nuances and lingo that can further establish Klook as Asia’s leading travel activities platform? Do you have what it takes to say that the World is truly #YoursToExplore?   Description As a project intern, you will: Assist in the creation of Klook activities and content to facilitate restaurant bookings Conceptualize and design print or web-related material such as posters to supplement the booking process of our food activities Assist in planning and running Klook food merchant events Liaise with internal stakeholders in the various global offices Assist in other miscellaneous tasks to meet our business needs Job Requirements Good writing skills Be efficient. You will need to meet tight deadlines Willing to learn, striving to improve and open to feedback Team player Able to help out on-site at campaigns and events Photo-taking and editing. Proficiency in at least one of the following: Adobe Photoshop, Adobe Lightroom,  Adobe Illustrator and/or other photo editing and design software. Knowledge of video editing (e.g. Adobe Premier Pro) and basic camerawork is a plus Graphic Design: Able to design and create digital artwork What you’ll get Continuous improvement through structured training and feedback An environment that values honesty, transparency and respect with awesome co-workers across Asia The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future About Klook Klook is Asia’s leading platform for free and independent travelers to explore and book a selection of curated activities at exclusive and unbeatable prices. From skip-the-queue Peak Tram tickets in Hong Kong to Shipwreck Diving in Bali, travelers can find inspiration and plan their itinerary with Klook for a hassle-free trip. With the latest in mobile innovation technology, spontaneous travel including on-the-go booking till the very last ‘second’ is available with Klook’s iOS and Android apps – which were awarded “Best of 2015’ by both Apple App Store and Google Play.  We are a team of young, fun and hardworking individuals with diverse backgrounds and experiences in our respective fields, pulled together to build a global travel brand unlike no other. With multiple offices in Asia and growing, Klook is backed by reputable A-list advisors and world-renowned investors such as Goldman Sachs, Sequoia Capital, Matrix Partners and China Growth Capital. We are always on the lookout for talented individuals who love traveling to join our team. 
Klook Philippines
Jan 17, 2020
Full time
Do you want to be a part of a team that’s connecting millions of free and independent travelers to new attractions and experiences through technology every day?  Do you have an exceptionally strong understanding of local culture, nuances and lingo that can further establish Klook as world’s leading travel activities platform? Do you have what it takes to say that the World is truly #YoursToExplore? You will: Responsible for collecting partner information from photos, materials and achieve monthly targeted launching speed. Responsible for restaurant training, Klook exposure enhancement Project and ad-hoc issues on partner operation and customer issues. Assist in partner onboarding procedure, follow up calls and device implementation on site. Assist in payment collection and communication Assist in ad-hoc marketing campaign coordination What you’ll need A Bachelor Degree Proficient in English Experience in F&B vertical or dealing with restaurants would be of great advantage Enjoy regular interactions with merchants What you’ll get Continuous improvement through structured training and feedback Build business relationships with Philippines food companies, groups and restaurants An environment that values honesty, transparency and respect with awesome co-workers across the globe The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future
Klook Singapore
Jan 17, 2020
Full time
Do you want to be a part of a team that’s connecting millions of free and independent travelers to new attractions and experiences through technology every day?  Do you have an innate understanding of what makes a good pitched story or win-win media partnership that can further establish Klook as one of the world’s leading travel activities platforms? Do you have what it takes to say that the World is truly #YoursToExplore? We are looking for a Communications Manager, Singapore to bolster Klook's presence in Singapore and attract new travelers through earned media efforts and strategic partnerships with media outlets. You'll be responsible for Klook's media outreach and communications, building relationships with key media outlets and supporting Klook's product launches and campaign efforts through PR.  What you will do: Lead Klook Singapore’s communications strategy and execution plans to drive media coverage in tech, business, consumer, and travel publications  Develop consumer story angles by leveraging travel data and lifestyle trends   Build thought leadership for Klook by identifying and pitching opportunities to profile Klook / Klook’s local and regional leadership team  Brief and media train relevant spokespeople  Incorporate global messages into communications to build overall brand identity  Support key business announcements and marketing campaigns  Conceptualize and execute a minimum of 1 – 2 PR-led marketing initiatives or campaigns per year  Identify and cultivate relationships with top media, analysts, industry leaders within the region  Identify and secure speaking engagements and relevant awards  Identify and manage local agencies as necessary Support with issues / crisis management where necessary What you will need: A good understanding of the Singapore media landscape, with strong media relations with technology, business, and consumer outlets Bachelor’s degree in Mass Communications, Advertising, Marketing or equivalent  A minimum of 5 years of experience in communications, preferably for consumer tech, e-commerce, or travel companies Experience in data-driven approach of communications Excellent written and verbal communication skills in English Eager to work in a fast-paced environment A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required. What you will get: An environment that values honesty, transparency and respect with awesome co-workers.  The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future.  About Klook Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook provides travelers with a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR code enabled e-vouchers. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 300 destinations. With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in 9 languages, supporting 41 currencies. It has raised over US$520 million investment from world-renowned investors including Sequoia Capital, Softbank Vision Fund, Matrix Partners, Goldman Sachs, and TCV. Get inspired by Klook at www.klook.com, the company blog or @Klook.   
Klook United Kingdom House, Fitzrovia, London, UK
Jan 17, 2020
Full time
We are looking for pioneer member for the Cyber Security Team. If you have experience in the e-commerce platform and keen for a start-up environment, let's have a chat!   What you'll do Experienced in performing security review of application, infrastructure, system, network and database logs, rules or security settings to identify suspicious or abnormal activities. Experienced in analyzing security alerts or warnings for vulnerability exploits, denial of service attacks, malware attacks, network intrusions, authorization/authentication attempts and other forms of data breaches. Continuously monitoring, tracking and closure of security events, requests and submissions from generated tools, systems and users. Responsible for conducting real-time security investigations to initiate triage, containment and remediation of security threats and other malicious activity. Responsible for performing deep dive into security data analytics, correlating with other sources of information, designing and executing cross queries into security information event management system. Building and designing security incident playbooks and operational procedures, including providing communications with other teams, evidence collection and other documentation. Familiar with cyber threat intelligence, being informed and aware with the current threat landscape and continuously updating with the evolving attack techniques and methods. What you'll need At least 7 years of experience working in security operations, security monitoring and incident response. Knowledgeable with cloud environment, cloud computing services and virtualization technologies for servers, networks and databases. Familiar with common security tools for endpoint security, malware analysis, packet inspection, reverse engineering. Experience in close collaborations with teams in North Asia, especially China and Taiwan, would be advantageous.  Understanding of basic programming languages such as python, C/C++ and scripting skills such as powershell, bash, regex, SIEM query language Advantageous to possess relevant security certifications such as CISSP, GCIH, GIAC. Possess strong analytical skills, self-motivated, detail oriented and team player. Able to collaborate effectively across among a geographically distributed team. Able to converse in both Chinese and English.  
Klook California, USA
Jan 17, 2020
Full time
We are looking for pioneer member for the Cyber Security Team. If you have experience in the e-commerce platform and keen for a start-up environment, let's have a chat!   What you'll do Experienced in performing security review of application, infrastructure, system, network and database logs, rules or security settings to identify suspicious or abnormal activities. Experienced in analyzing security alerts or warnings for vulnerability exploits, denial of service attacks, malware attacks, network intrusions, authorization/authentication attempts and other forms of data breaches. Continuously monitoring, tracking and closure of security events, requests and submissions from generated tools, systems and users. Responsible for conducting real-time security investigations to initiate triage, containment and remediation of security threats and other malicious activity. Responsible for performing deep dive into security data analytics, correlating with other sources of information, designing and executing cross queries into security information event management system. Building and designing security incident playbooks and operational procedures, including providing communications with other teams, evidence collection and other documentation. Familiar with cyber threat intelligence, being informed and aware with the current threat landscape and continuously updating with the evolving attack techniques and methods. What you'll need At least 7 years of experience working in security operations, security monitoring and incident response. Knowledgeable with cloud environment, cloud computing services and virtualization technologies for servers, networks and databases. Familiar with common security tools for endpoint security, malware analysis, packet inspection, reverse engineering. Experience in close collaborations with teams in North Asia, especially China and Taiwan, would be advantageous.  Understanding of basic programming languages such as python, C/C++ and scripting skills such as powershell, bash, regex, SIEM query language Advantageous to possess relevant security certifications such as CISSP, GCIH, GIAC. Possess strong analytical skills, self-motivated, detail oriented and team player. Able to collaborate effectively across among a geographically distributed team. Able to converse in both Chinese and English.  
Klook Hong Kong
Jan 17, 2020
Join the Vertical Planning & Ops team to support the growth of a fast-growing start-up in the travel space! This role offers the opportunity to learn the ins and outs of different teams in a tech company. The interns will be able to pick up hands-on analytics skills and knowledge of different tools that are commonly used in the industry. What you’ll do? Support building market intelligence & analytical framework for opportunity identification and acquisition prioritization Assist with activity content revamp & optimization to improve conversion rate Assist with ad-hoc projects/analysis for vertical & operation initiatives What you’ll get? An environment that values honesty, transparency and respect with awesome co-workers across Asia The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future What you’ll need? Good business sense and market insights Fluent spoken and written English and Chinese Eager to work in small team and fast-paced environment A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that's not afraid to work independently when required Globally-minded and comfortable working with people from different cultural background and in different time zones Year 2-3 students are highly encouraged to apply 3+ days of availability is highly preferred  
Klook Hong Kong
Jan 17, 2020
Full time
  What you’ll do Support Growth Strategist to develop mobile strategy for the business. Drive App Downloads/Active Users, both organic and paid, while ensuring the best ROI. Manage day-to-day mobile performance campaign operations, including all app install and retargeting programs. Manage App Store Optimization activities and processes, drive organic growth and rankings. Stay up-to-date of new tools, trends and best practices in mobile marketing. Own the app tracking platform and serve as central point of liaison. Grow close relationship with cross-functional teams across regions. Manage mobile agency and ensure they deliver towards team’s objectives. Communicate and collaborate with external partners, networks and tools. Use data-driven approach to test new approaches and generate insights. Monitor and report performance results across various levels of the business, based on overall team goals & objectives. Creative management and testing. Support ad-hoc mobile projects as required.   What you’ll need Degree in any Marketing, Business or related discipline; 3-5+ years experiences in digital performance marketing or related field; Tech and/or Travel experience is a plus; Proven track record for driving quality app downloads and ongoing engagement; Excellent communications skills; Resourceful, thinks outside the box; Highly analytical mindset, organized and detail oriented; Possess a global mindset and comfortable influencing people from different cultural backgrounds. A start-up attitude – highly collaborative with an entrepreneurial spirit, able to work effectively a fast environment A strong team player as much as an individual contributor. Proficiency in written and verbal English required, additional language is a plus.  
Klook Hong Kong
Jan 17, 2020
Full time
What you’ll do A) Own company-wide, global efforts in merchandising Develop strategy, standards and best practices for merchandising (discounting, timing, product selection, placements, creatives/copy, etc.), in form of playbook, training sessions, and informal discussions Plans, communicates, and test site merchandising/discounting plans and site changes for Klook’s travel experiences and activities See through execution of merchandising plans in partnership with regional marketing teams Collaborate closely and bridge with regional marketing and supply teams to ensure the best match-up of supply and demand Develop critical metrics and dashboard to measure performance of merchandising campaigns, and derive actionable insights to fine tune strategies and planning B) Design and launch merchandising campaigns for new geographic markets, then transition to local teams Build out campaigns rapidly whenever company decides to enter new markets, and optimize to best level possible without necessarily having local market/language knowledge Prepare campaigns for transitioning to local team, including giving training as needed Your KPIs Traffic, conversion, ROI uplift from merchandising campaigns Efficiency/productivity levels of merchandising campaign - sourcing of deals, launching, performance measuring Exposure and revenue of new products acquired by supply teams What you’ll need At least 5 years working experience in e-Commerce Merchandising Travel industry experience strongly preferred Basic knowledge of HTML and design tools, e.g. Photoshop Ability to identify, prioritize, and drive improvements in operational processes and supporting technology Strong business acumen and negotiation skills Bachelor’s degree in any discipline   About Klook Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 270 destinations.   With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in nine languages, supporting 41 currencies. It has raised over US$520 million investment from world-renowned investors including Sequoia Capital, Softbank Vision Fund, Matrix Partners, Goldman Sachs, and TCV. Get inspired by Klook at www.klook.com , the company blog or @Klook .    
Klook Philippines
Jan 16, 2020
Full time
Do you want to be a part of a team that’s connecting millions of free and independent travelers to new attractions and experiences through technology every day?  Do you have a strong go-getter attitude to execute disruptive marketing campaigns for Asia’s leading travel activities platform? Do you have what it takes to say that the World is truly #YoursToExplore? We are looking for a Community Team Lead to bolster Klook’s presence in the Philippines and build strong relationships with new and existing Klook users. You’ll be responsible for building a tight-knit travel community with Klook fans, spanning both online and offline channels.    What you will do: Conceptualize and execute marketing campaigns with the objective of creating meaningful touchpoints with new and existing Klook users Lead Klook’s offline activations (e.g Klook Travel Fest) to strengthen brand presence in Philippines, including seeking new opportunities with like-minded brick-and-mortar partners   Build and engage a strong and active community of Klook ambassadors / power travellers, to:  Gather valuable feedback that will help the Klook team sharpen our product and customer experience Crowdsource ideas and travel content  Drive discussions with corporate partners to design tailored incentive / reward programmes  Be part of an exciting team defining and refining the brand’s positioning and tone in the Philippines. What you will need: At least 4 - 5 years’ experience in marketing is preferred, with a track record in consumer marketing. Experience with offline activations or event management is a plus.  A Bachelor level degree.  Excellent command of English, both verbal and written communication.  Strong time and project management skills with attention to detail and understanding of how e-commerce works.  Well-developed interpersonal, team building and relationship management skills. A start-up attitude - highly collaborative with an entrepreneurial, roll-up your sleeves mindset. Not afraid to work independently when required    What you will get: Competitive salary and benefit package in a fun, homely office workspace. An environment that values honesty, transparency and respect with awesome co-workers.  The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future.   About Klook Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 270 destinations. With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in nine languages, supporting 41 currencies. It has raised over US$520 million investment from world-renowned investors including Sequoia Capital, Softbank Vision Fund, Matrix Partners, Goldman Sachs, and TCV. Get inspired by Klook at www.klook.com , the company blog or @Klook .      
Klook Philippines
Jan 16, 2020
Full time
Do you want to be a part of a team that’s connecting millions of free and independent travelers to new attractions and experiences through technology every day?  Do you have deal-making experience in the country that can further establish Klook as Asia’s leading travel activities platform? Do you have what it takes to say that the World is truly #YoursToExplore? Our Head of Marketing , Philippines, will be a pivotal role to our continued success in the Philippines. He / she will lead a talented and agile team of Marketing Managers and Marketing Associates to quickly drive activation for the Philippines.    What You’ll Do Build best-in-class, high-impact partnerships to grow Klook’s presence and customer acquisition locally.  Drive local strategy and execution of growth initiatives including integrated co-marketing campaigns, product partnerships and promotions. Effectively leverage all marketing channels and potential agencies to execute local initiatives and drive results; Systematically gather local market intelligence and consumer insights and develop feedback mechanism to turn insights into action plans; Accountable for results and responsible for comprehensive reporting of performances to management together with recommendations for next steps for the market; Effectively align with internal stakeholders (e.g. management, brand marketing, data and analytics teams etc) on business objectives and directions.   What You’ll Need At least 8 - 10 years’ experience in marketing is preferred, with a strong track record in consumer marketing with a mix of digital, offline and BTL experience and proven creative excellence.  Natural partner engagement skills with the ability to develop rapport and translate established relationships to programs that impact the business. Team management experience is required; Excellent written and oral communication, presentation and interpersonal skills.  Strong time and project management skills, with attention to detail and understanding of how e-commerce works. A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required.  
Klook Philippines
Jan 16, 2020
Full time
Do you want to be a part of a team that’s connecting millions of free and independent travelers to new attractions and experiences through technology every day?  Do you have deal-making experience in the country that can further establish Klook as Asia’s leading travel activities platform? Do you have what it takes to say that the World is truly #YoursToExplore? We are looking for a Partnerships and Campaign Manager to bolster Klook’s presence in the Philippines and attract new travelers through exciting co-marketing partnerships. You’ll be responsible for the execution of innovative campaigns to support our product launches, partner programs and new growth initiatives both online and offline.    What you’ll do Build best-in-class, high-impact partnerships to grow Klook’s presence and customer acquisition locally.  Drive local strategy and execution of growth initiatives including integrated co-marketing campaigns, product partnerships and promotions. Negotiate and execute on partnership contracts and ensure compliance of all parties including key baseline materials such as guidelines, templates and checklists for regional partnerships. Provide input to digital, creative and social teams to ensure their content supports overall messaging and marketing strategies through email campaigns, events, site/landing pages, digital advertising and social media.  Effectively align with internal stakeholders (e.g. management, brand marketing, data and analytics teams etc) on business objectives and directions. What you’ll need At least 6 - 8 years’ experience in marketing is preferred, with a strong track record in consumer marketing with a mix of digital, offline and BTL experience and proven creative excellence.  Natural partner engagement skills with the ability to develop rapport and translate established relationships to programs that impact the business. Team management experience is required; Excellent written and oral communication, presentation and interpersonal skills.  Strong time and project management skills, with attention to detail and understanding of how e-commerce works. A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required. What you’ll get Good benefits package including free food and medical insurance in a young, fun and homely office workspace. An environment that values honesty, transparency and respect with awesome co-workers.  The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future.    About Klook Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 270 destinations. With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in nine languages, supporting 41 currencies. It has raised over US$520 million investment from world-renowned investors including Sequoia Capital, Softbank Vision Fund, Matrix Partners, Goldman Sachs, and TCV. Get inspired by Klook at www.klook.com , the company blog or @Klook .        
Klook Hong Kong
Jan 16, 2020
Full time
What you’ll do Responsible for identifying and developing offline sales distribution channels in different markets across Asia, including but not limited to retail presence Establish Klook’s brand presence and offline fulfilment services for both inbound and outbound travellers Establish new business channels through strategic thinking, sales planning and tactics, as well as team building and management Build and manage a cohesive and high-performing team, create a robust culture and provide the necessary resources to ensure that the team is successful Manage resources across different markets and functions based on strategic priorities and within set budgets Execute business plans, monitor/review business metrics and performance on an ongoing basis, and take necessary actions to ensure delivery of successful business outcomes Report to senior management on sales activity, pipeline and team performance Work closely with various functions in the company to ensure that the team is aligned with company’s long-term goals and strategies Develop necessary internal processes, standards, operating procedures, budget and strategies based on business needs   What you’ll need BS/MS degree At least 8 years of sales/operational experience in the retail industry with at least 4 years in a strong leadership role You are experienced in managing retail operations, crafting sales strategies and P&L management Entrepreneurial mindset with strong execution capabilities Strong track record in identifying, qualifying and securing business opportunities You are an articulate professional who is adept at influencing and communication, and comfortable interfacing with all levels of management (internally and externally)     About Klook   Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 270 destinations.   With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in nine languages, supporting 41 currencies. It has raised over US$520 million investment from world-renowned investors including Sequoia Capital, Softbank Vision Fund, Matrix Partners, Goldman Sachs, and TCV. Get inspired by Klook at www.klook.com , the company blog or @Klook .    
Klook Osaka, Osaka Prefecture, Japan
Jan 16, 2020
Full time
Do you want to be a part of a team that’s connecting millions of free and independent travelers to new attractions and experiences through technology every day?  Do you have deal-making experience across the d that can further establish KLOOK as World’s leading travel activities platform? Do you have what it takes to say that the World is truly #Yoursto explore? What you’ll do Acquisition : Acquire high potential suppliers and bring them onboard the Klook platform.  Support onboarding of products and coordinate with operations, content, editorial and quality control teams. Account management : Cultivate relationships with partners to help maximize their sales potential on Klook’s various distribution platforms.  Communicate Klook’s business strengths, brand value and differentiation to suppliers.  Maintain dedicated market account with price competitiveness and seasonal promotion and bundling suggestion. Optimization : Continuously ensure the quality of products, in terms of pricing, inventory, and content, maintain at a market leading position at all times.  Coordination : Work closely with various functions in the company - marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction and, finance to ensure accurate payment and minimize risk.  Flexibility and attentiveness to details are essential in our fast-paced environment. Market updates : Support vertical/market leaders to identify market trends and provide market & competitor updates through on-going research and feedback. Leadership : Supervisor assigned team to deliver tangible results in each of the above areas. Your KPIs Success in delivering on product portfolio and sales targets, as well as other strategic KPIs as agreed with the company senior team Ability to collaborate with various teams with working cultures and located in different Klook offices Capacity to handle uncertainty and ambiguity, and a fast-paced work environment Ability to prioritize work based on strategic importance and level of impact on business What you’ll need >5 years work experience with 2 years destination management or OTA/E-commerce supply experience. High familiarity with travel products, experience with hotels, attractions, activities, tours and transportation preferred Strong commercial sense, as well as analytical, written and verbal communications skills Confident, self-motivated and goal-oriented Globally-minded and comfortable working with people from different cultural backgrounds A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required Bachelor degree in hospitality or business management preferred About KLOOK Founded in 2014, Klook is now Asia’s largest in-destination services booking platform. We give travelers a simple and seamless way to discover and book popular attractions, local experiences and services around the world at exclusive prices - online or from a mobile phone on our award-winning app ('Best of 2015' & ‘Best of 2017’ by Google Play and Apple App Store). Each day, we empower countless travelers to indulge in their wanderlust and spontaneity through our 40,000+ offerings in more than 200 destinations, whether it is skipping the line at Universal Studio Japan in Osaka, braving a zipline adventure in Phuket, or chasing the Northern Lights starting from Reykjavik. Our team has traveled some distance - growing to over 800 across 18 locations in Asia. We have been working hard and also having a lot of fun along the way, and we are not even close to our destination yet. Our team has diverse travel interests and is encouraged to create their own journeys, but we are all united in the mission to empower people to create the best travel experience anywhere, anytime.
Klook Tokyo, Japan
Jan 16, 2020
The Localisation team at Klook is looking to expand its network of freelance translators who can translate and proofread travel-related content from English into Japanese for our platforms.     What you’ll need? At least 2-3 years of experience in translation Native level of Japanese Able to translate a minimum of 15,000 words per week Availability to work on a long-term project Ability to read and understand English Can closely follow style guides and glossaries with an attention to detail Experience in using CAT tools similar to Smartling Localization experience in the fields of attractions, travel activities, and transportation is a plus Reliable, independent, professional, with excellent communication skills   What you’ll get? Prompt payment and self-billing invoicing Potential long-term cooperation A paid probation period to coach you in Klook’s writing style and to evaluate the translation fit Detailed feedback on the quality of your work Please note that you will be asked to take a translation test of 500-1000 words. This test is aimed at assessing your translation capabilities in the target language and will not be used for our website.    About Klook Klook is a world-leading in-destination service platform, mainly serving the fast-growing Free and Independent Travelers (FIT) to explore and book a curated selection of activities and travel services at exclusive, unbeatable prices. From skip-the-queue Peak Tram tickets in Hong Kong, Shipwreck Diving in Bali to convenient airport transfers and hassle-free Wi-Fi-routers, travelers can find inspiration and plan their itinerary with Klook.    We are a team of young, fun and hardworking individuals with diverse backgrounds and experiences in our respective fields, pulled together to build a global travel brand like no other. With over 1,000 staff around the world and growing, Klook is backed by reputable world-renowned venture capital funds including Sequoia Capital, Matrix Partners, which contributed to a total of US$300 million funding. We are always on the lookout for talented individuals who love traveling to join our team.