Klook China, Guangdong, Guangzhou, Baiyun, Hongqi Rd, 红旗路18
Oct 31, 2019Full time
Operation Planning & Analysis (Sr) Associate What you’ll do? Strategize and work with tech team on data collection to enable business decisions, such as operations optimization and product mix strategies Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Conduct in-depth analytical studies combining external research data and internal business analytics to facilitate management decisions Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Collaborate with tech and business lines to automate operational processes based on business analysis insights from operational efficiency to budget consolidation and automations. Provide visualization and design comprehensive and user friendly dashboard for different teams across functions. Assist in meetings and presentations to share ideas and findings. Effectively communicating your insights and plans to cross-functional team members and management with clear documentation. Gathering critical information from meetings with various stakeholders and producing useful reports. Updating, implementing and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Monitoring deliverables and ensuring timely completion of projects. What You’ll Need: At least 2 years of experience in business analysis Strong in converting business requirements into analytics queries Experience in scripting languages and analytic tools such as SQL, Python, BigQuery, Google Analytics Track record of successfully driving cross departmental projects is preferred. Skilled in data visualisation tools such as Tableau, PowerBI, Looker is preferred. A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that's not afraid to work independently when required Able to work underpressure with critical deadlines. Globally-minded and comfortable working with people from different cultural backgrounds and in different time zones Fluent spoken and written English and Chinese Experience in travel, e-commerce, or tech startups is a plus What you’ll get? The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future An environment that values honesty, transparency and respect with awesome co-workers globally Location: Hong Kong / Taipei/ Shenzhen About Klook Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods and must-eats, and unique experiences around the world on its website and award-winning app ('Best of 2015' & ‘Best of 2017’ by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book after arriving in their destinations and redeem the services by using QR codes or e-vouchers. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 60,000 offerings in more than 250 destinations. With a team of over 800 across 16 offices worldwide, Klook's services are available in eight languages, supporting 36 currencies. It has raised a total of US$300 million investment from world-renowned investors including Sequoia China, TCV, Matrix Partners, and Goldman Sachs. Get inspired by Klook at www.klook.com , the company blog or @Klook .