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WeWork Houston, Texas, United States of America
Sep 17, 2019
Community Manager Goals & Objectives Illustrate WeWork’s core values and strive to achieve our mission. Lead the Community Management team to achieve the following: Creation of a collaborative environment amongst our members through events and personal introductions Maintenance of 100% occupancy by achieving sales goals, and managing churn Ensuring that building is fully operational and processes are running smoothly Driving growth and promotion of WeWork-provided service offerings Maintaining company standards and expectations Managing building KPI’s Duties & Responsibilities Community Management & Events Manage all building operations and communicate with market support to ensure highest level of member satisfaction Develop community initiatives designed to create connections between members, including member introductions, overseeing events, electronic and print communications, and building walkthroughs Solve member-related issues to ensure a cohesive community and manage member expectations Meet with members to resolve issues, process member terminations and other issues of complexity Oversee events to ensure there is a good balance of educational, member appreciation, and lead generating and sales-related events and to review for adequate procedural safeguards for the protection of members and company assets Proactively gather data on members’ business objectives and identify both WeWork and member services that could help members achieve their objectives Seek opportunities to engage members to discover and discuss members’ objectives, i.e. using member service request as an opportunity to learn more about member, member’s business and any other needs member may have Identify opportunities and act on them to connect members Design and implement rules, guidelines and best practices for the community to optimize member experience Recommend best practices, including but not limited to: community management, sales, events, training, and member experience on a company-wide level Exercise discretion in guiding prospective members, including possibly gatekeeping where business may not be in the interests of greater community Resolve member complaints regarding other members through neutral fact investigation and process termination of membership when warranted Explain WeWork policies and procedures to members, including but not limited to: membership agreement and billing procedures  Business Development Take responsibility for sales and community dynamics Conduct tours to work towards and maintain 100% building occupancy when ACMs are unavailable Lead tours for VIPs, i.e. guests of WeWork Engage in the larger community of the market by attending events and networking with local start-ups and organizations Manage and maintain relationships with vendors and landlords Building Management Make recommendations to Physical Product and Head of Community and Operations on any repairs, maintenance, or updates required in your building Analyze tickets by area to identify and resolve issues presented, i.e. insufficient cleaning staff, repeating IT-related failures, malfunctioning conference room equipment, etc. Set priorities using ticket data and clearly communicate adjustments to team Produce comprehensive quality control reports that allow all stakeholders to improve member experience Review all base building documents to ensure the data is updated and accurate Supervise move-ins and move-outs for quality experience Review daily reports and work with team to finalize weekly and monthly reports that outline community and sales progress Expense management for the building Know and be able to implement member safety plans, i.e. fire and emergency plans Personnel Management Manage a team within a building to reach sales goals and execute on their objectives as an individual and a team Lead professional development within team and make recommendations to promote current employees Perform weekly one-on-one meetings to track individual performance Oversee and keep team up to date with process changes Oversee team including performance management reviews Experience & Requirements College graduate with a four-year degree Customer service and sales experience required Project management and business operations experience required Must have strong verbal and written communication skills Cold-outreach experience a plus Understanding and experience managing a team of more than two people Exceptional organizational and multitasking skills Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy Passion and understanding for entrepreneurial communities Passion and understanding for WeWork’s mission and values
WeWork Atlanta, Georgia, United States of America
Sep 17, 2019
Title: Community Services Associate (CSA) Position Goals & Objectives: • Deliver an exceptional Member Experience through WeWork operational standards guidelines. • Wow our Members with unfailing hospitality and courtesy. • Be responsible for situational responses to member activity • Assure an on-brand community experience through the execution of core amenities and deliverables. • Perform all tasks on schedule with maximum efficiency. • Identify and set priorities through clear communication with the Community Management team. • Work with the Community Management team to identify opportunities to enhance the Member experience. • Act as eyes and ears in absence of Community Management staff. Skills: • Proven team player: ability to work with a team and achieve daily and monthly goals. • Self starter: able to identify work that needs to be done and does it without required instruction. • Courteous and communicative: able to interact with, assist and exceed the expectations of members with daily and special requests. • Detail oriented: pays attention to details regarding processes and extra attention to special requests. • A Doer: Ability to solve practical problems using reasoning skills. • A desire to learn and seek new challenges. • A High School Diploma or equivalent job experience. • Ability to work with a large, diverse group of employees and suppliers. • Ability to lift up to 40 lbs. • Ability to work a flexible schedule that may change based on the needs of the business. Duties & Responsibilities included but not limited to: • Ready to work at scheduled time. • Greet and assist all members throughout the day, maintaining at all times the highest levels of helpfulness and friendliness. • Prepare and maintain throughout the day key member amenities including fruit water, coffee / tea, and beer / wine. • Monitor pantry spaces on an ongoing basis. • Monitor conference rooms (including ensuring that dry erase markers, whiteboard erasers, water pitchers, glasses are sufficiently stocked and tables, chairs, phones and whiteboards are organized and ready for use) as needed. • Monitor specialty rooms such as screening rooms, meditation room, wellness rooms, and other rooms to ensure that furniture and equipment are ready for use. • Monitor printing stations (including ensuring that there is a sufficient supply of pens, copy paper, staplers, staples, paper clips, tape and tape dispensers). • Monitor common spaces and hallways. • Monitor restrooms on a continuous basis including restocking all items (including paper products, mouthwash, soap, etc.) as needed. • Prepare spaces for the hosting of events. • Work with the facilities and maintenance team to achieve excellence in the delivery of services to Members. • Respond to service related emergencies as needed. • Comply with all safety policies and procedures relating to performance of tasks and/or use of supplies. • Perform other duties as assigned
WeWork San Francisco, California, United States of America
Sep 17, 2019
ABOUT THE ROLE WeWork is seeking a vibrant, talented and proactive member of our Sales Training Team. This person exemplifies teamwork and professionalism. This role is based out of San Francisco, CA with a travel expectation of around 50%. The ideal candidate will have experience in training and/or sales performance, they will thrive in a highly dynamic, high-growth company. The person in this role must be able to effectively engage and influence employees, salespeople and managers. The role is responsible for the regional implementation of existing and new sales training initiatives, coaching for sales performance and supporting the WeWork Growth team as required. Who are you: The Regional Sales Trainer is a hands-on role that provides sales training facilitation and coaching to the US, Canada & Israel Growth team. The role is critical in executing our growth initiatives providing the highest level of support for sales teams as they strive for functional excellence. This position will report into the Regional Sales Training Manager – USCI (based in San Francisco) and will be part of the USCI Regional Training Team Responsibilities: Work on the internal sales employee training for the market. Localize and implement global programs to scale sales training across the market, based on the regional team needs and market dynamics. Explore and champion new sales training programs, as necessary to address business needs. Serve as a sales coach for the lower levels of the sales organization. Liaise with other key support areas, such as L&D and Sales Operations, to leverage synergies in training program Qualifications: Bachelor's degree or higher is required Position Prerequisites For External Candidates 3+ years in an L&D or Sales Training organization. Facilitation skills, with demonstrated self-confidence and an ability to adapt content and conversations to meet the needs of your audience. Business acumen and marketing familiarity, sales experience preferred. Fluent English. Fluent local language.
Airbnb San Francisco, United States
Sep 17, 2019
Technology Strategy Manager    Founded in 2008, Airbnb exists to create a world where anyone can belong anywhere, providing healthy travel that is local, authentic, diverse, inclusive and sustainable. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb’s accommodation marketplace provides access to 6+ million unique places to stay in 100,000+ cities and 191+ countries and regions. With Experiences, Airbnb offers unprecedented access to local communities and interests through 40,000+ unique, handcrafted activities run by hosts across 1,000+ markets around the world. Airbnb’s people-to-people platform benefits all its stakeholders, including hosts, guests, employees and the communities in which it operates.   Airbnb’s mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we’re building a Technology Strategy team to help us define and build out our technology futures roadmap. This team will work  closely with engineering leadership to help our teams as they strive towards technological excellence.     Responsibilities     Partner with strategy manager and/or director to assist in the creation of a strategic view of how technology can support Airbnb’s business ambitions on specific areas. i.e.: infrastructure, security, etc.     Assist senior engineering leadership in creation of materials (presentations) for executive reviews.     Assist engineering teams on the identification of opportunities for improvement (within the context of individual assignments) that can drive tangible business results.     Conduct green-field research individually and with minimum supervision-  to identify key technology trends that Airbnb teams should be aware of and share knowledge with engineering leadership. i.e.: identify data requirements and data sources, overall analysis, synthesis, creation of hypotheses, etc.     Autonomously conduct complex analysis with large data sets and derive meaningful, actionable insights.     Develop strong relationships with project stakeholders and team mates.     Individually own and develop full project deliverables with limited supervision.     Develop and maintain key competitive and industry dashboards including detailed briefs on specific markets, trends, competitors, etc.     Requirements     3+ years of experience working in strategy consulting (technology focus) or corporate strategy groups working on software or platform technology     Ability to resolve complex and unfamiliar problems in a creative and timely manner and gather/analyze information skillfully     Ability to successfully interact and communicate with stakeholders and team mates who have a wide range of personalities and personal styles and who are representing diverse perspectives within the company     Ability to work and thrive in an intensely collaborative environment     Exceptional listening skills     Ability to learn quickly and swiftly get up to speed on complex technological topics, identify trends and derive clear insights.     Outstanding communication and presentation skills     Self-motivated and resourceful     Ability to thrive in a fast-paced startup environment     Comfortable with pressure, ambiguity and takes initiative     Advanced degree a plus, especially in highly analytical fields     Airbnb Experience or Home Host a plus.   Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. Qualified individuals from all walks of life are encouraged to apply.   Apply now
Airbnb San Francisco, United States
Sep 17, 2019
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 34,000 cities and over 190 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.   Role & Responsibilities As Airbnb continues to expand our business globally, we are always looking for the best and brightest to build our financial systems infrastructure. The Data Warehouse Architect is a key member of the Finance Technology Group and will predominantly support our global finance and accounting functions across multiple domains.  The Finance Technology Group is committed to delivering an unparalleled experience that enables our business partners to rapidly realize the value of information systems and processes while ensuring financial integrity. We accelerate operational innovation and deliver solutions that scale in support of one of the fastest growing companies in the world. Duties: Own the conceptual, logical and physical data model across all of finance data Responsible to understand all critical data pipelines - that feed in to Finance tooling and data that is produced from finance tooling Bring consistency, reduce duplicates /redundancy of finance data pipelines that are used across different finance functions (tax, treasury, revenue, cash, accounting etc.) Understand in greater detail all data elements different finance functions relies on that come from upstream systems and establish data lineage and work with different teams in improving stability of the data Strong understanding of Non GAAP metrics that are used to drive company and business unit performance and drive consistency and reliability of the information Provide end to end data solution for any major initiatives in terms of impacts to existing data pipelines, data elements, reporting data models etc. (for example enterprise initiatives impacting finance or any new products /features that are launched on the platform etc ) Work with enterprise data architects in understanding and setting enterprise standards for offline data pipelines and help drive implementation of the same for finance Conduct periodic data model reviews covering data architecture, data load patterns and design Provide technical guidance and mentorship to other Engineers in improving stability, timeliness, quality of finance data pipelines (upstream and downstream)   Requirements Strong understanding of End to End Data pipelines related to Platform or Bookings flow (Quoting, Ordering, Payment, Billing, Accounting) Strong functional understanding of order to cash process (marketplace environment preferred) and the data elements that are critical to Finance processes Should have worked with building data pipelines or data models used by Finance Good understanding of Finance processes (Revenue, Treasury, Tax etc.) 10+ years of experience in data warehouse, data migration or integration Experience in designing and building at least two data warehouse implementation with high volumes of data (Order to Cash or Finance domain preferred) Experience in organizations with mature data governance capabilities, including standardized data vocabularies and related capabilities (business glossaries, data dictionaries, etc.) Experience with Microservice Architecture (SOA) and Best practices Ability to conduct code reviews and provide feedback to the engineers Hands on experience with  Hadoop/DFS, HBase  storage formats like Parquet or ORC  data management programming such as SQL, PL-SQL, Spark, and Python Data Governance, catalog, lineage along with tools like Ranger / Atlas query engines like Hive, Presto or Impala Bigdata related ETL frameworks like Sqoop / Gobblin / Marmaray Apply now
Airbnb San Francisco, United States
Sep 17, 2019
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 34,000 cities and over 190 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.   Role & Responsibilities As Airbnb continues to expand our business globally, we are always looking for the best and brightest to build our financial systems infrastructure. The Data Warehouse, Technical Analyst is a key member of the Finance Technology Group and will predominantly support our global finance and accounting functions across multiple domains.  The Finance Technology Group is committed to delivering an unparalleled experience that enables our business partners to rapidly realize the value of information systems and processes while ensuring financial integrity. We accelerate operational innovation and deliver solutions that scale in support of one of the fastest growing companies in the world. Duties: Create and maintain data pipelines that feed in to finance reporting data models Combine and make sense of large, complex data sets that meet functional / non-functional business requirements Help in designing optimal data models that support reporting needs of Finance organization Understand the different data needs across various finance functions - FP&A, Insurance, Treasury, RevOps Create and maintain a unified data dictionary of the various metrics and dimensions needed by various finance functions Build analytics tools that utilize the data pipeline to provide actionable insights Work with stakeholders including the Data Scientists, Data Analysts, Operations people and understand the various data consumption needs Requirements Advanced working SQL knowledge and experience working with different types of database frameworks (traditional databases as well as big data SQL engines) - Oracle, HiveSQL, PrestoSQL, DruidSQL etc. Experience building and optimizing ‘big data’ data pipelines with Airflow and Python Experience in analyzing data to answer specific business questions and identify opportunities for improvement Strong analytic skills related to working with structured and unstructured datasets Skilled in manipulating, processing and extracting value from large disconnected datasets Experience supporting and working with cross-functional teams in a dynamic environment Experience working with geographically distributed cross-functional teams. Flexibility and ability to adapt within a fast-paced, rapidly changing environment. Good work ethic and sense of responsibility We are looking for a candidate with 5+ years of experience in a Technical Data role, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools:            Experience with big data tools: Hadoop, Presto, Hive, etc           Experience with relational SQL and NoSQL databases           Experience with data pipeline and workflow management tools: ODI, Airflow, etc.           Experience with AWS cloud services: EC2, EMR           Experience with object-oriented/object function scripting languages: Python, Scala, etc. Apply now
WeWork New York, New York, United States of America
Sep 17, 2019
This position is within the intellectual property team of The We Company’s legal team and provides strategic advice and support on all intellectual property matters, but focusing on patent work.  Core Job Responsibilities: Support global IP protection and enforcement. Provide global trademark clearance and prosecution strategy. Experience with patent prosecution and portfolio development Advise on design patent and copyright protection and enforcement strategy associated with The We Company’s creative assets. Provide IP advice on M&A and commercial transactions, including due diligence and contract review. Oversee marketing compliance and develop and terms and protocols for contests and sweepstakes. Review social media marketing.  Support trade secret protection and protocols.  Familiarity with copyright issues related to open source.  Work closely with the marketing, creative, and social media teams. Requirements Minimum Education & Experience: Law degree combined with minimum 8 years of IP experience. Previous in-house experience preferred. Experience with patent prosecution and portfolio development Excellent team player, with superior inter-personal, verbal and written communication skills. Ability to exercise sound commercial and legal judgment, ability to handle multiple projects.  Ability to work in a fast-paced environment.
WeWork Buenos Aires, Argentina
Sep 17, 2019
Community Associate About the Role A Community Associate is the primary point of contact for the community and acts as the “face” of WeWork. Goals and Objectives Illustrate WeWork’s core values and strive to achieve our mission Support the Community Management team to achieve the following: Create a welcoming and collaborative community environment amongst our members through events and building relationships between members Ensure that your building is fully operational and processes are running smoothly Drive growth and promotion of WeWork-provided service offerings Take direction from the Community Lead and the Community Manager to support the Community Team as necessary Duties and Responsibilities Greeting /Point of Contact Be the first and last point of contact for your building Cover the front desk during business hours Greet and check-in member guests Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails Manage We Member check-ins and check-outs Prepare and distribute promotional materials to guests/potential members Answer “walk-up” member and guest questions or refer inquirer to additional resources Membership Management Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications Be active on the WeWork member network Solve member-related issues to ensure a cohesive community Events and Community Management Make posters for events Assist with set-up and breakdown of events, including ordering food and beverages Prepare newsletter Building Operations and Management Assist with move-ins and move-outs; prepare and distribute member welcome packets Assist with building operations and maintenance to ensure highest level of member experience Fielding and assigning requests submitted through Zendesk Manage keycard activations and bike room access requests where applicable Ensuring the building is clean and well kept Ordering consumables Submit building receipts to the Community Lead and the Community Manager for expense reports Mail and Package responsibilities as needed Identify issues for escalation to the Community Lead and the Community Manager and document accordingly Experience and Requirements College graduate with a four year degree preferred, but not required Customer service and/or sales experience a plus Must have strong verbal and written communication skills Exceptional organizational and multitasking skills Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy Passion for entrepreneurial communities Passion and understanding for WeWork’s mission and values Proficient in basic computer skills
WeWork San Francisco, California, United States of America
Sep 17, 2019
Finance and Strategy   The USCI FP&A team serves as the strategic thought partner and financial planning function for WeWork’s regional leadership team for the US, Canada & Israel (USCI) Region, headquartered in San Francisco.  This function is central and integral to driving world class capital efficiency and financial discipline at not only massive scale but in hyper growth.     The Role We are looking for a highly passionate, analytically-driven, and experienced manager to drive our budgeting, reporting and forecasting processes in the USCI region.  You will be part of a lean, high-impact, “Navy Seal” FP&A unit, playing an instrumental role in strategic decision-making, key business processes and achieving growth and profitability at a scale few businesses have ever achieved. If a front-row seat in helping to drive a business at hyper growth and massive scale excites you, look no further and buckle up.   As a manager you will be integral in both building & driving functionality and processes in a fast-paced environment. You will find yourself at the intersection of all our business verticals, executive leadership and organizational planning, through the medium of financial analysis and forecasting. Your ability to manage large data sets to tease out insights, create scalable financial models, and automate reporting processes will be stretched, as you will be a major player on this team at a critical juncture in the USCI’s regional build out.   You will be led, trained and developed by the finance leaders whom you will partner very closely with in support of our regional CEO and department heads to measure and track KPIs and financial metrics that support strategic decision-making. You will balance multiple projects at once and partner with various operating groups. The ideal candidate is analytical, motivated, resourceful and eager to dive into the data.  To succeed in this role, you must have strong experience with managing large data sets, financial modeling (STRONG excel skills a MUST!), problem solving, analytical and process/project management skills.   Priority #1: Understand the Business and its Drivers You will be focused on developing a thorough and three-dimensional understanding of the financial and business operations of WeWork and, specifically, the USCI region -- to include business unit drivers, key stakeholders and individual roles and the interoperability between all departments and teams.   Responsibilities Planning: Forecasting and Budgeting – Serve as a key stakeholder in the development of annual operating plan, budgeting and quarterly forecasting Reporting: Financials and KPIs – Provide visibility, governance and timely reporting of financials and key performance metr ics Strategy: Finance Partner – Serve as a trusted, strategic finance partner to our leadership team in the areas of capital spend and ROI, operational efficiency, revenue growth and bottom line profitability Capital: Efficiency and Profitability – Serve as a steward of capital by identifying cost-saving opportunities to drive higher returns and ensure the consistent and universal application of strategic, ROI-based decision-making Scaling: Finance Organization and Infrastructure – Serve as a key contributor in the design and construction of a highly scalable, end-to-end FP&A organization (team, processes and systems) What You'll Do   Planning: Forecasting and Budgeting Create, maintain and own operating and financial models Key contributor to financial planning and reporting – including monthly close, quarterly reporting/forecast, and annual budget cycles Key contributor to the overall financial planning process, assisting in developing the region’s annual operating plan, budgeting and quarterly forecasting Assist with company-wide roll up and consolidation Ensure reporting, measurement and forecasting consistency across all territories Work closely with USCI and Finance leadership to understand operational levers that impact the financial well-being of the business Reporting: Financials and KPIs Ensure the finance managers can successfully partner with the leadership team, own the tracking, refinement and reporting of key financial metrics Work closely with the Corporate finance team to streamline reporting, consolidations and act as a liaison to the region Help drive KPI and financial accountability and visibility throughout the organization Develop a cadence and structure to report and explain the business performance Scaling: Finance Organization and Infrastructure Own, design, build, maintain and evolve key financial models (revenue, opex, capex) Own internal financial reporting processes for the USCI Identify and lead initiatives to continuously improve, automate, and scale forecasting and reporting tools, processes, and methodologies Create, manage and automate operational reports and dashboards to monitor the financial performance of the company Invest in the team and yourself: be just as creative, adaptive, and eager to learn new technical skill sets as you are in teaching and developing others Strategy: Finance Partner Serve as finance partner to functional teams and GMs Create analysis and presentations to help communicate and drive strategic initiatives across the organization   Qualifications BA/BS degree in Finance, Economics, Business or other quantitative focus 5+ years of experience in FP&A and/or finance manager equivalent functions, 2+ years of experience in analytically-driven roles (Investment Banking, Consulting, Analytics, etc.) a big plus Very skilled and proficient in financial modeling, Excel (pivot tables, lookups) and Powerpoint Experience with Hyperion Essbase & Anaplan Experience in financial reporting, close processes and budgeting Experience in fast paced, start-up environments a MUST - able to work comfortably under pressure, frequently changing landscape and tight deadlines Experience defining analytical/research projects, analyzing data and generating practical insights and decision-making recommendations Skills Highly motivated and willing to take on multiple responsibilities at once Resourceful and relentless: Independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations. Highly Innovative problem solver: possessing strong interpersonal, multi-tasking, organizational, and project planning skills, and demonstrating ability to meet aggressive deadlines Excellent verbal and written communication skills. Ability to deal with complex problems and present recommendations and findings in a clear, concise format. Quick and scrappy learner who adapts well to a fast-moving environment and gets things done, combines creativity, problem-solving skills, and a can-do attitude to overcome any obstacle Enough laziness to find a faster way to do your least favorite tasks     PowerBI, Tableau skills a plus Based in: San Francisco
WeWork Santiago de Chile, Region Metropolitana de Santiago, Chile
Sep 17, 2019
About the Role: This role is fantastic for anyone wanting to help improve and think creatively about the process of sourcing and supply chain. The position is responsible for driving the supply chain of new projects from start to finish. We are looking for highly organized and perceptive individuals who can lead overlapping projects, keep track of deadlines, and efficiently use their time. We're looking for someone with strong analytical, problem-solving, and collaboration skills who can take initiative and manage the inventory lifecycle within their region to ensure timely and successful project openings. Who + What We’re Looking For: The Development Team is looking for motivated individuals with a love of learning and collaboration who are eager to join a workplace built around the mindset of “we” over “me”. We’re committed to investing in team member growth and encourage applicants to consider the direct and/or indirect ways in which they meet the following criteria. Responsibilities: ● Manage vendor relationships through professional communication, execute accurate purchase order placement, and ensure all vendor contracts and pricing are maintained ● Organize and prioritize workloads for maximum effectiveness and understand the sense of urgency ● Effectively communicate throughout the project lifecycle with all project partners ● Coordinate with internal teams to ensure our warehouse receives schedules on time ● Ensure regional project needs align with inventory available, and be able to problem solve when there is a discrepancy ● Track orders and expedite as appropriate with suppliers to ensure timely delivery ● Execute all operational contracts within the region ● Implement and drive process improvements ● Compile, maintain and analyze inventory reports. ● Work closely with warehouses to resolve inventory discrepancies and improve inventory accuracy Qualifications: ● Bachelor's degree required, preferably in Finance, Supply Chain Management, or business related field. ● 3-5 years of relevant experience sourcing with the construction category i.e drywall, millwork, flooring, lighting, FF&E, HVAC, construction services etc ● Ability to work efficiently in a dynamic, hyper-growth environment ● Experience in negotiating pricing, contracts, and commercial terms
WeWork Los Angeles, California, United States of America
Sep 17, 2019
WeWork Labs- Southwest (California, Arizona, Texas) WeWork Labs is a new business unit whose mission is to make WeWork the long-term friend and partner to early-stage startups, helping them fulfill their destiny, and to power all organizations that share the same intention. Our vision is to be there for anyone who wishes to take the startup path, be the best place to start, and forever partner in success and failure. We offer a global platform that helps startups grow and succeed through community, education, mentorship, investments, press and more, and deliver directly under the WeWork Labs brand and indirectly by powering incubators and accelerators.   Position Goals & Objectives: Ensure member companies’ success and happiness with a strong focus on developing opportunities and experiences for Member growth.   Launch and maintain an active and engaged community, facilitating the growth of each startup within Labs Manage the Labs admissions process to ensure a full roster of promising startups participates in Labs each month Drive growth, promotion, and management of Labs programming for the space(s) Collaborate with the WeWork Labs team and members to identify and execute on opportunities and strategies to continually improve our value proposition Build your market and team   Duties & Responsibilities The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class. Network, research, and create opportunities based on the unique needs of the early stage startups within WeWork Labs, including exposure to top industry mentors, investors and other key people crucial to success Manage the Labs member pipeline: generate leads, conduct tours, build a pipeline of exciting new startups to join our program and ensure a full occupancy and community participation each month - take responsibility for sales and community dynamics. This includes collaboration with our WeWork Sales team and Community teams. Work closely within the Community, Operations, and Maintenance teams to ensure the highest level of member experience and satisfaction Manage day-to-day member needs and works to get to know member companies and develop meaningful relationships to provide them with the best resources and opportunities possible Coordinate and run events and ongoing tailored programming, with the ability to assess outcomes, receive feedback, analyze methods and techniques, and participate in the ongoing development of events and programming Connect your members to the wider WeWork community, ensuring that knowledge and resources are shared between the various WeWork sub-communities, ultimately “graduating” Labs members to offices when their ventures mature Create and manage a Labs alumni community, continuing to involve them in mentoring the new generation of startups participating in the program Identify, strategize, and act on opportunities to extend WeWork Labs’ influence and brand in your city Build strong relationships between the business community, local government, and the Labs community Manage the P&L, including member growth, occupancy, revenue and margins, managing budget     Experience and requirements The requirements listed below are representative of the knowledge, skill, and /or ability required.   Knowledge Business incubation and acceleration programs Marketing and sales principles Working knowledge of industrial-organizational psychology, general management, sales, and marketing Familiarity with software engineering principles, revenue management, product-market fit Strong understanding of start-up financing and operations (burn rate, funding rounds, organizational scaling) Research methods Applicable federal, state, and local laws, rules, ordinances, statutes, and regulations Public relations principles Budget administration principles Program coordination principles Experience desired in any aspect of small business, or personally owning or operating a commercial venture   Experience Must reside in the local market Experience in planning strategic growth Managing a team of 10+ Assertive and have a strong drive to develop those around you, being an inspirational leader Deep knowledge of the startup “scene,” and developed connections with influencers in the startup ecosystem Experience in operations, project management, event production, sales, and/or customer service from an experience-based environment Experience consulting, familiarity with business and product strategy Technical background is highly desirable BA/BS or equivalent in Business, Marketing, Hospitality, or other related degree MBA preferred P&L experience required
WeWork Tempe, Arizona, United States of America
Sep 17, 2019
Community Lead-Hospitality About the Role Community Leads are integral to the member experience, sales performance and operational excellence of our WeWork locations. Each Community Lead has a specialty majoring in either Sales, Hospitality or Operations, minoring in the other two disciplines. Alongside other Community Leads and Community Associates,        you will support the Community Manager of the location to enable our members to create their life’s work. In this role, your primary focus will be Hospitality, while minoring in Sales and Operations.          You will be measured on your ability to achieve and maintain the highest level of community vibrancy in line with weekly and monthly member experience and retention targets, supported by Events Leads overseeing a Portfolio of WeWork locations. Our Growth Through Achievement learning platform will continually equip you with the skills and training to carry out your responsibilities. Key Responsibilities Hospitality: Plan and supervise educational, professional and personal development events based on members’ needs and requests while keeping within budget Develop relationships with members and proactively gather information on their needs to identify both WeWork and member services / partnerships that could help them achieve their goals Identify and execute opportunities to connect members with each other Problem resolution, including in-person follow up to ZenDesk tickets based on the type of problem experienced and relationship with the member(s) affected Ensure a gracious  arrival experience for all members, prospective members and guests of members while maintaining the necessary level of building security Provide daily update to Community Team members on relevant information to acknowledge / recognize members Conduct New Member Orientation, including educating members on WeWork policies and procedures and encouraging usage of wework.com and the member network app to address their needs. Prepare Incident reports for member complaints, accidents, thefts, property damage, trespass, contact with law enforcement and any other notable occurrences. Partner with the Community Manager to ensure coaching and development around hospitality behaviors Make recommendations regarding best practices to your Community Manager for the benefit of the broader company, including but not limited to community management, sales, hospitality, operations, events and training Sales: Support the touring of new members when required Support the research of prospective members in the tour pipeline and support follow-up and closing requirements when required Connect with local organizations and attend networking events to promote WeWork’s community and identify potential members Support the referral of prospective or existing members to other locations when required Operations: Support the resolution of Zendesk tickets and maintenance projects to ensure the highest level of member experience Support the quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required Support the the daily ordering and receipt of product from vendors when required Support the preparation of move-in and move-out schedules to minimize member issues Support the Community Manager in making strategic decisions regarding the operational and financial performance of the location Support the development and management of team members, including Community Associates and Community Service Associates Experience & Requirements Bachelor’s Degree or equivalent 2+ years experience in events, hospitality or related experience with customer service focus (ideally in addition to prior sales experience) Fluent local language and understanding of local culture required Financial literacy and business operations experience a plus Experience managing individual contributors a plus Excellent interpersonal and networking skills Strong verbal and written communication skills Strong organization skills with the ability to multitask projects through from start to finish Passion and understanding for entrepreneurial communities Critical Competencies for Success Do’er: You do what you love! Credibility is earned at WeWork through execution and getting things done. You get into the details and deliver results under highest expectations on time and quality. Be ready to get hands-on with all aspects of the daily needs. The buck stops with you. Pragmatism and outcomes orientation are valued and lead to wins. You thrive in a fast-paced environment. Solution-centric: You have the flexibility to think outside the box. You have the ability to foresee and identify needs of the team. You take an innovator and creator’s approach to any issues that may arise. Collaborator: There is no room for “I” at WeWork. Every role and individual is in the organization to serve We. Builds trust across the organization by being a good listener and inclusively soliciting input. You are open to new and innovative solutions. You must present well and communicate clearly and effectively to upper management and internal departments. You’re willing to adjust course when appropriate new ideas or objections are raised. You love working with people!
WeWork Singapore, Singapore
Sep 17, 2019
About Us The We Company’s mission is to elevate the world’s consciousness. Our global platform reimagines and positively impacts how we work, live and grow through three distinct business lines: WeWork’s mission is to create a world where people work to make a life, not just a living; WeLive’s mission is to build a world where no one feels alone; WeGrow’s mission is to unleash every human’s superpowers. Through design, technology, and hospitality we are creating a community that helps people live life with purpose and have a meaningful impact in the world. The We Company began 2019 with more than 400,000 members. In less than ten years, we’ve built a global network of over400 locations across 100 cities and nearly 30 countries, and we’re just getting started. WeWork has collected physical location data, business insights, and associated information on how members are compatible with our spaces. WeWork’s Location Based Experiences product team is focused on building technology that empowers people to view, capture, create and navigate these physical spaces via dynamic map solutions. Our goal is to build a scalable solution that will use smart, configurable maps for a variety of powerful, consumer-facing use cases and experiences. We are looking for a motivated Associate Product Manager who is passionate about building products that people love. You will join a dynamic, fast-paced environment and work with cross-functional teams to design, build, and roll-out products that empower WeWork’s spatial technology. You will be responsible for assisting a cross-functional team building scalable software services and components for visual location-based experiences, along with any other interfaces that expose spatial outputs of those services. Use cases like space management, space selection, indoor maps, wayfinding, and personal configuration based on location are all immediately interesting to us. Associate Product Managers work directly with Product Managers and dedicated teams of engineers, designers and partners to build and ship out products. We seek energetic, passionate, ambitious people who have worked in agile startup environments and push the boundaries of what’s possible. This position is based in Singapore. We thrive in our work-hard, play-hard culture. We get serious things done. Then we have fun, and lots of it. If this describes where you want to work, you’ll fit right into our team.   Responsibilities Help to define, manage, and evolve our location-based product strategy, roadmap, and vision Identify and prioritize key issues or needs in the existing experience, while bringing to bear savvy technical knowledge and product instincts to deliver killer solutions Assist the team on product performance, setting proper success metrics and tracking them in a way to maintain accountability but also inform the future product roadmap Collaborate with cross-functional groups in engineering, design, physical design, hardware, building construction, building infrastructure, and other disciplines to jointly align on plans to build the most impactful experiences Routinely collaborate with partners to keep abreast of their needs and experience concerns Monitor industry trends to find opportunities and modify strategies Work directly with engineering and design to ensure our products exceed standards of quality and reflect WeWork’s brand Assist in operating a cross-functional unit in an agile setting, with well-defined sprints, clear product backlogs, and forward-looking plans that align to your mission and success metrics   Requirements 3+ years product management experience Technical savvy to build products that integrate with variety of API’s and devices Proven ability to innovate and deliver creative, yet simple solutions to routine problems Excellent verbal/written communication and presentation abilities You have shipped products and can speak to the process of designing and building them with great detail You have spearheaded the product development process for a variety of products that required significant cross-functional teamwork across teams and can speak to the process and outcomes of the efforts You have high emotional intelligence to relate your products to customer needs You lead with data and research, not assumptions You are very organized -- you write detailed user stories, maintain your backlog, and set clear goals that are shared throughout the organization You work hard, no matter the task assigned; this is not a 9 to 5 job, we work hard and do whatever it takes to deliver for our partners Understanding of software design, data structures, APIs, and more Experience working with mapping product or indoor positioning technology in the past a huge plus Experience working with JIRA and agile methdology a plus
WeWork Salt Lake City, Utah, United States of America
Sep 17, 2019
Department Goals & Objectives:  Responsible for successful Corporate Technology Service delivery to WeWork internal team members globally Services include but not limited to Infrastructure, Project Management, Applications, Information Security as well as Technology Governance & Compliance Manages the administrative, logistical and technical support for day-to-day corporate technology functions Ultimate accountability for bottom line while maximizing return on investment Plan and deliver integrated information services to enable Internal WeWork team members to access the information they need, when and where they need it Meet or exceed internal team member’s requirements for technology service delivery Leverage existing, emerging, and innovative technologies to enhance, improve, and streamline IT processes Ensure the privacy, integrity, reliability and appropriate use of information resources for all WeWork corporate services locations Position Goals & Objectives To provide support and solutions uniquely tailored to our team members. To use knowledge and skills to diagnose issues and design, plan or implement a resolution in a timely and appropriate manner. Plans and delivers integrated technology support services to WeWork team members (employees) meeting or exceeding requirements for service excellence and delivery Leverages existing, emerging, and innovative technologies to enhance, improve, and streamline technology services processes Ensures the privacy, integrity, reliability and appropriate use of information resources for all WeWork regional headquarter locations To represent the Corporate Technology Service Desk in all aspects of technology service & support for team members To utilize metrics needed to monitor the performance and delivery of technology services to WeWork team members To work collaboratively with, and provide solutions to, the other Member and Corporate Technology Teams (Applications, Engineering, Information Security, Governance & Compliance) Monitor availability and reliability of WeWork Corporate Technology. Using your unique skills, identify opportunities for continuous process improvements and if needed, partner with other WeWork Technology teams to design, plan and implement a resolution. Proactively ensure team member issues are, where possible, anticipated and resolved before they occur. Evaluate and educate team members on IT practices that maximize their working efficiency. Identify chronic or recurring IT issues partnering with other technology teams for a resolution. Ability to use discretion and judgment in evaluating problems and creating solutions for team members. To advance in the department and take on greater responsibilities as the WeWork Service Desk grows and expands into a global workforce Job Responsibilities Support the Team Members by providing prompt response to member problems and requests while managing and maintaining the closing of tickets within Jira ticketing system Primary interface for the Corporate Technology Team providing a positive experience for WeWork Team Members through tailored IT solutions and the development and implementation of installation plans Responsible for team member computer and account management provisioning and de-provisioning and inventory management of equipment Communicate basic concepts to users of all computer literacy levels, in order to perform training, and generally support all WeWork team members globally Demonstrated expertise in the management of Microsoft and Apple based business applications and operating systems Installation, configuration and support of network printing resources including printer servers, printers and other peripheral devices. Independently evaluates and troubleshoot computer hardware and software, peripheral devices, mobile devices and network connectivity problems remotely or on site. Provide a memorable team member experience for technology services that surpasses any and all expectations Familiarity with deployment software and imaging of a fleet of machines Familiarity with IT Asset management software and maintaining a global supply line of technology hardware and software for WeWork Work all aspects of problem resolution for team members; this includes but not limited to driving the resolution from IT Support teams, cross-functional organizations, and external vendors. Work with vendor support contacts to resolve technical problems with desktop computing equipment and software. Ability to use support tools to speed up problem solving and improve own productivity Identify and consult with management regarding solutions to a particular project Job Skills: Windows 10, Server 2012, Office 2010, 2016, Office 365 Experience with Zendesk, Jamf, Google for Business, Microsoft Active Directory, Jira, Airwatch, Zoom iOS/Android OS familiarity Knowledge of Autodesk products, Adobe design suite, AutoCAD, Revit, 3D Studio Max, Rhino, VRAY and experience supporting designers in an architectural setting preferred Familiarity with Rukus wireless technologies Ability to manage multiple projects and meet multiple deadlines Basic knowledge of mobile device management technologies Previous experience with reporting and metrics preferred Experience troubleshooting AV equipment Excellent communication and service delivery skills Basic knowledge of VOIP, and enterprise cloud based phone systems Experience in the installation, configuration, and administration of LANs, wireless network along with other basic networking principles 
WeWork New York, New York, United States of America
Sep 17, 2019
Responsible for troubleshooting, diagnostics, housekeeping, and repairs on buildings, not limited to building mechanical systems, plumbing, and electrical grid for assigned properties.   Responsibilities Conducts physical inspections of the facility, grounds, premises, hallways, common areas, restrooms, etc. noting anything that might be in need of repair, maintenance, clean-up, or is a hazard and reports same to the appropriate building staff for resolution Under the direction and supervision of a skilled worker, may conduct minor repairs to the facilities and premises as assigned including painting, patching, office and kitchen equipment, furniture, walls, ceiling tiles, carpeting, floor tiles, etc. With direction from a supervisor, prioritize work orders, handle urgent requests, respond to tenant and client calls as required, and complete any and all assigned facility support, clean-up, maintenance, moving, event support, set-up, and repair work Conducts the physical movement of furniture, equipment, boxes and materials as needed for meeting and conference room set-ups, facility events, tenant move-in’s and move-out’s, freight shipping and delivery, supplies, stocking, and the like Expected to support the various skilled trade personnel at a facility or complex in the performance and completion of their duties as needed and assigned Requirements Minimum of 2 years of experience in facility maintenance, cleaning, repairs, moving, freight/docks, or mechanical work High School Diploma or GED Requires good communication skills, both verbal and written Ability to use computers for work order processing, e-mail communications Must possess a high level of accuracy and neatness Must be physically capable of performing the duties of the position including bending, squatting, stretching and lifting up to 25 pounds on a regular basis. On occasion, may be required to lift items weighing 50 to 100 pounds Physical Requirements Ability to stoop, stand, climb, frequently lift a minimum of 50 lbs. of equipment (pumps, tools, ladders) and safely install rigging/lifting devices Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine Involves movement between departments, floors, and properties to facilitate work Ability to speak clearly so others can understand you Ability to read and understand information presented orally and in writing Regularly required to utilize vision abilities, allowing reading of printed material, drawings, and schematics
WeWork Portland, Oregon, United States of America
Sep 17, 2019
Community Lead, Sales   About the Role   Community Leads are integral to the member experience, sales performance and operational excellence of our WeWork locations. Each Community Lead has a specialism majoring in either Sales, Hospitality or Operations, minoring in the other two disciplines. Alongside other Community Leads and Community Associates, you will support the Community Manager of the location to enable our members to create their life’s work. In this role, your primary focus will be Sales, while minoring in Hospitality and Operations. You will be measured on your ability to achieve and maintain 100% occupancy in line with weekly and monthly sales targets, supported by Sales Leads overseeing a Portfolio of WeWork locations. Our WeLearn learning platform will continually equip you with the skills and training to carry out your responsibilities.   Key Responsibilities   Sales:   Tour and sell space to new members by articulating WeWork’s value proposition and mission. Identify the needs of prospective and existing members and recommend tailored solutions responsive to their needs. Research prospective members in your tour pipeline and develop tailored sales pitches to meet their needs, ensuring all follow-up and closing requirements are addressed. Refer prospective or existing members to other locations based on their specific needs in order to meet shared Portfolio and Territory sales targets. Develop and implement lead generation and sales conversion strategies to maintain 100% occupancy in collaboration with the Community Manager. Connect with local organizations and attend networking events to promote WeWork’s community and identify potential members. Train Community Associates and other Community Leads at your location to give effective tours and sales pitches for those occasions when you are unavailable to tour. Prepare daily and weekly overviews of prospective members for rest of Community Team; share this information during Daily Stand Up and daily sales calls.   Account Management:   Maximize the lifetime value and growth of WeWork's members by leading proactive account planning conversations Serve as the primary WeWork point of contact for member growth, providing them with a world-class stakeholder journey, personalized consultative experience, global growth enablement  Act as an internal advocate for WeWork members, working as an extension of their team    Operations:   Support the resolution of Zendesk tickets and maintenance projects to ensure the highest level of member experience. Support the quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required. Support the daily ordering and receipt of product from vendors when required. Support the preparation of building expense reports and budgets for Community Management review when required. Support the preparation of move-in and move-out schedules to minimize member issues. Support the Community Manager in making strategic decisions regarding the operational and financial performance of the location. Support the development and management of team members, including Community Associates and Community Service Associates.   Hospitality :   Develop relationships with members and proactively gather information on their needs to identify both WeWork and member services that could help them achieve their goals. Identify and execute opportunities to connect members with each other. Support the planning and supervision of educational, professional and personal development events based on members’ needs and requests. Support the education of members on WeWork policies and procedures and encourage usage of wework.com and the member network app to address their needs. Recommend best practices to your Community Manager for the benefit of the broader company related to member experience, sales, hospitality, operations, events, and training.   Experience & Requirements   Bachelor’s Degree or equivalent. 2+ years sales experience (ideally in addition to prior events and/or operations experience hospitality or retail with customer service focus). Fluent local language and understanding of local culture required. Financial literacy and business operations experience a plus. Experience managing individual contributors a plus. Excellent interpersonal and networking skills. Strong verbal and written communication skills. Strong organization skills with the ability to multitask projects through from start to finish. Passion and understanding for entrepreneurial communities.   Critical Competencies for Success   Do’er:   You do what you love! Credibility is earned at WeWork through execution and getting things done. You get into the details and deliver results under highest expectations on time and quality. Be ready to get hands-on with all aspects of the daily needs. The buck stops with you. Pragmatism and outcomes orientation are valued and lead to wins. You thrive in a fast-paced environment.   Solution-centric:   You have the flexibility to think outside the box. You have the ability to foresee and identify needs of the team. You take an innovator and creator’s approach to any issues that may arise.   Collaborator:   There is no room for “I” at WeWork. Every role and individual is in the organization to serve We. Builds trust across the organization by being a good listener and inclusively soliciting input. You are open to new and innovative solutions. You must present well and communicate clearly and effectively to upper management and internal departments. You’re willing to adjust course when appropriate new ideas or objections are raised. You love working with people!
WeWork København, Denmark
Sep 17, 2019
Community Lead-Generalist About the Role Community Leads are integral to the member experience, sales performance and operational excellence of our WeWork locations. Each Community Lead has a specialty majoring in either Sales, Hospitality or Operations, minoring in the other two disciplines. Alongside other Community Leads and Community Associates, you will support the Community Manager of the location to enable our members to create their life’s work. In this role, your primary focus will be Operations, while minoring in Sales and Hospitality. You will be measured on your ability to maintain operational excellence in line with weekly and monthly building health targets, supported by Facilities Leads overseeing a Portfolio of WeWork locations. Our Growth Through Achievement learning platform will continually equip you with the skills and training to carry out your responsibilities. Key Responsibilities Operations: Enforce a level of uncompromising cleanliness, including management of the team of Community Service Associates at your location to ensure cleaning and pantry responsibilities are executed daily to the highest standard Ensure Zendesk tickets and maintenance projects are being resolved in a timely manner to ensure the highest level of member experience Conduct quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required Address day-to-day landlord issues including coordinating and managing building access as necessary Manage food and beverage offerings to ensure the quality and presentation are aligned with WeWork’s brand Oversee the daily ordering and receipt of product from vendors Prepare building expense reports and budgets for Community Management review Organize the move-in and move-out schedules to minimize member issues Conduct periodic review and revision of base building documents Support the Community Manager in making strategic decisions regarding the operational and financial performance and process optimization of the location Train Community Associates and other Community Leads at your location to conduct walkthroughs and prepare reports for those occasions when you are not able to do so Sales: Support the touring of new members when required Support the research of prospective members in the tour pipeline and support follow-up and closing requirements when required Connect with local organizations and attend networking events to promote WeWork’s community and identify potential members Support the referral of prospective or existing members to other locations when required Hospitality: Develop relationships with members and proactively gather information on their needs to identify both WeWork and member services that could help them achieve their goals Identify and execute opportunities to connect members with each other Support the planning and supervision of educational, professional and personal development events based on members’ needs and requests Ensure a gracious  arrival experience for all members, prospective members and guests of members while maintaining the necessary level of building security Recommend best practices to your Community Manager for the benefit of the broader company related to member experience, sales, hospitality, operations, events and training Experience & Requirements Bachelor’s Degree or equivalent 2+ years experience in operations, ideally in hospitality or retail (ideally in addition to prior events and/or sales experience) Fluent local language and understanding of local culture required Experience managing individual contributors required Financial literacy and business operations experience a plus Excellent interpersonal and networking skills Strong verbal and written communication skills Strong organization skills with the ability to multitask projects through from start to finish Passion and understanding for entrepreneurial communities Critical Competencies for Success Do’er: You do what you love! Credibility is earned at WeWork through execution and getting things done. You get into the details and deliver results under highest expectations on time and quality. Be ready to get hands-on with all aspects of the daily needs. The buck stops with you. Pragmatism and outcomes orientation are valued and lead to wins. You thrive in a fast-paced environment. Solution-centric: You have the flexibility to think outside the box. You have the ability to foresee and identify needs of the team. You take an innovator and creator’s approach to any issues that may arise. Collaborator: There is no room for “I” at WeWork. Every role and individual is in the organization to serve We. Builds trust across the organization by being a good listener and inclusively soliciting input. You are open to new and innovative solutions. You must present well and communicate clearly and effectively to upper management and internal departments. You’re willing to adjust course when appropriate new ideas or objections are raised. You love working with people!
WeWork København, Denmark
Sep 17, 2019
Community Manager Goals & Objectives Illustrate WeWork’s core values and strive to achieve our mission. Lead the Community Management team to achieve the following: Creation of a collaborative environment amongst our members through events and personal introductions Maintenance of 100% occupancy by achieving sales goals, and managing churn Ensuring that building is fully operational and processes are running smoothly Driving growth and promotion of WeWork-provided service offerings Maintaining company standards and expectations Managing building KPI’s Duties & Responsibilities Community Management & Events Manage all building operations and communicate with market support to ensure highest level of member satisfaction Develop community initiatives designed to create connections between members, including member introductions, overseeing events, electronic and print communications, and building walkthroughs Solve member-related issues to ensure a cohesive community and manage member expectations Meet with members to resolve issues, process member terminations and other issues of complexity Oversee events to ensure there is a good balance of educational, member appreciation, and lead generating and sales-related events and to review for adequate procedural safeguards for the protection of members and company assets Proactively gather data on members’ business objectives and identify both WeWork and member services that could help members achieve their objectives Seek opportunities to engage members to discover and discuss members’ objectives, i.e. using member service request as an opportunity to learn more about member, member’s business and any other needs member may have Identify opportunities and act on them to connect members Design and implement rules, guidelines and best practices for the community to optimize member experience Recommend best practices, including but not limited to: community management, sales, events, training, and member experience on a company-wide level Exercise discretion in guiding prospective members, including possibly gatekeeping where business may not be in the interests of greater community Resolve member complaints regarding other members through neutral fact investigation and process termination of membership when warranted Explain WeWork policies and procedures to members, including but not limited to: membership agreement and billing procedures  Business Development Take responsibility for sales and community dynamics Conduct tours to work towards and maintain 100% building occupancy when ACMs are unavailable Lead tours for VIPs, i.e. guests of WeWork Engage in the larger community of the market by attending events and networking with local start-ups and organizations Manage and maintain relationships with vendors and landlords Building Management Make recommendations to Physical Product and Head of Community and Operations on any repairs, maintenance, or updates required in your building Analyze tickets by area to identify and resolve issues presented, i.e. insufficient cleaning staff, repeating IT-related failures, malfunctioning conference room equipment, etc. Set priorities using ticket data and clearly communicate adjustments to team Produce comprehensive quality control reports that allow all stakeholders to improve member experience Review all base building documents to ensure the data is updated and accurate Supervise move-ins and move-outs for quality experience Review daily reports and work with team to finalize weekly and monthly reports that outline community and sales progress Expense management for the building Know and be able to implement member safety plans, i.e. fire and emergency plans Personnel Management Manage a team within a building to reach sales goals and execute on their objectives as an individual and a team Lead professional development within team and make recommendations to promote current employees Perform weekly one-on-one meetings to track individual performance Oversee and keep team up to date with process changes Oversee team including performance management reviews Experience & Requirements College graduate with a four-year degree Customer service and sales experience required Project management and business operations experience required Must have strong verbal and written communication skills Cold-outreach experience a plus Understanding and experience managing a team of more than two people Exceptional organizational and multitasking skills Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy Passion and understanding for entrepreneurial communities Passion and understanding for WeWork’s mission and values
JUUL Labs Warszawa, Katowice, Rzeszów, Poznań, Kraków
Sep 17, 2019
JUUL Labs = NASZA FIRMA = NASZA MISJA: Jesteśmy amerykańskim start-upem, będącym liderem rynku elektronicznych inhalatorów nikotyny w Stanach Zjednoczonych. Misją JUUL Labs jest poprawa jakości życia miliarda dorosłych palaczy na całym świecie. Stworzyliśmy JUUL, by dostarczyć osobom uzależnionym od tradycyjnych papierosów, prostą, czystą i funkcjonalną alternatywę dla tradycyjnych wyrobów tytoniowych. Polska jest kolejnym krajem, w którym możemy realizować naszą misję. Jesteśmy wyjątkowym zespołem posiadającym doświadczenie w dziedzinie technologii, opieki zdrowotnej, FMCG oraz biotechnologii, i szybko się rozwijamy, aby realizować naszą misję. Aktywnie poszukujemy światowej klasy naukowców, inżynierów, projektantów, kierowników produktów, ekspertów ds. łańcucha dostaw, obsługi klienta i profesjonalistów biznesowych. BRAND EXPERT będzie odpowiedzialny za zapewnienie wyjątkowego doświadczenia z produktem poprzez indywidualne rozmowy z pełnoletnimi palaczami i waperami w punkcie zakupu lub konsumpcji. Rola ta stanowi ważny strategiczny cel budowania wiedzy o JUUL, a zatem jest ona fundamentalna dla powodzenia misji JUUL Labs. Brand Expert we współpracy z Menedżerem Regionalnym będzie miał istotny udział w wydarzeniach, które będą realnie wpływać na rozwój sprzedaży. ROLA I ODPOWIEDZIALNOŚĆ: Twoją rolą będzie szerzenie świadomości wśród pełnoletnich palaczy, że mogą oni zaspokoić swoje potrzeby związane z nikotyną w prostszy, czystszy, funkcjonalny i mniej szkodliwy sposób. Będziesz towarzyszył konsumentom w pierwszych doświadczeniach z urządzeniem JUUL. Będziesz odpowiedzialny za rozwój efektywnej komunikacji z konsumentami na powierzonym terytorium, zgodnie z wytycznymi JUUL Labs.  Będziesz wspierał naszych partnerów handlowych poprzez obecność w punktach sprzedaży, gdzie będziesz dzielił się swoją wiedzą z dorosłymi palaczami papierosów tradycyjnych. We współpracy z Menedżerem Regionalnym, działem marketingu i sprzedaży, będziesz pozyskiwać i współpracować z lokalnymi miejscami, w których będą realizowane wydarzenia, zgodne z misją JUUL. Będziesz aktywnie uczestniczyć w działaniach informacyjnych i edukacyjnych JUUL Labs w punktach konsumpcji i sprzedaży, na wydarzeniach branżowych itp.  Twoje działania będziesz raportował codziennie i będą one oceniane głównie poprzez osiągnięcie kluczowych wskaźników efektywności interakcji z konsumentami oraz ocen konsumentów z testowania i zakupu urządzenia JUUL.  Będziesz również samodzielnie oceniać skuteczność swoich działań i we współpracy z Menedżerem Regionalnym, dostarczać podsumowania i nieszablonowe pomysły, które mogą mieć istotny wpływ na większą efektywność dalszych działań JUUL Labs. Dołączysz do grona strażników misji JUUL Labs, działających z najwyższym profesjonalizmem, entuzjazmem i wiarą w misję JUUL Labs, wdrażając najsurowsze standardy weryfikacji wieku w punktach sprzedaży, jakie kiedykolwiek wprowadzono w odniesieniu do produktów z ograniczeniami wiekowymi w handlu detalicznym.   OD KANDYDATÓW OCZEKUJEMY: Doświadczenia zawodowego Min. 2 lata doświadczenia na stanowisku wymagającym prezentacji produktu oraz budowania relacji z konsumentami zdobyte w branży FMCG, technologicznej, farmaceutycznej, kosmetycznej; Doświadczenie i znajomość kategorii vape będzie dodatkowym atutem; Doświadczenie w branży podlegającej ścisłym regulacjom prawnym będzie dodatkowym atutem; Umiejętności Umiejętność bezpośredniej, przyjaznej i angażującej interakcji z konsumentem; Doskonałe umiejętności słuchania, konwersacji oraz budowania i rozwijania relacji; Umiejętności prezentacji na mniejszym i większym forum; Komunikatywny angielski Aby osiągać sukcesy w JUUL Labs ważne są również... Silna motywacja i determinacja do wprowadzania ciągłych ulepszeń w zmieniającym się środowisku; Zdolność do budowania i rozwijania relacji opartych na współpracy - wewnętrznej i zewnętrznej; Proaktywność i orientacja na osiągniecie zamierzonego celu w szybkim tempie; Umiejętność samodzielnego myślenia i rozwiązywania problemów; Posiadanie ważnego prawa jazdy kat. B; WYKSZTAŁCENIE: Wyższe - minimum studia licencjackie   W JUUL LABS CZEKA NA CIEBIE m.in.: Praca, która pozwoli na przyspieszenie Twojej kariery, pomożemy Ci wyznaczyć ambitne cele.....i przekroczyć je.   Pakiet udziałów w firmie JUUL Labs i odpowiedzialność za wspólny sukces; Pozytywna atmosfera pracy w zespole zdolnych, zaangażowanych i wspierających koleżanek i kolegów;  Atrakcyjne wynagrodzenie stałe, premia kwartalna i premia roczna wypłacana w okresach półrocznych; Szkolenia zapewniające dalszy rozwój zawodowy; Narzędzia pracy: telefon, samochód służbowy, tablet;  Ubezpieczenie na życie i zdrowie oraz prywatna opieka medyczna z pakietem stomatologicznym; Dofinansowanie do posiłków; 
JUUL Labs Warsaw, Poland
Sep 17, 2019
JUUL Labs = NASZA FIRMA = NASZA MISJA: Jesteśmy amerykańskim start-upem, będącym liderem rynku elektronicznych inhalatorów nikotyny w Stanach Zjednoczonych. Misją JUUL Labs jest poprawa jakości życia miliarda dorosłych palaczy na całym świecie. Stworzyliśmy JUUL, by dostarczyć osobom uzależnionym od tradycyjnych papierosów, prostą, czystą i funkcjonalną alternatywę dla tradycyjnych wyrobów tytoniowych. Polska jest kolejnym krajem, w którym możemy realizować naszą misję. Jesteśmy wyjątkowym zespołem posiadającym doświadczenie w dziedzinie technologii, opieki zdrowotnej, FMCG oraz biotechnologii, i szybko się rozwijamy, aby realizować naszą misję. Aktywnie poszukujemy światowej klasy naukowców, inżynierów, projektantów, kierowników produktów, ekspertów ds. łańcucha dostaw, obsługi klienta i profesjonalistów biznesowych. REGIONAL BRAND EXPERTS MANAGER zarządza zespołem Brand Expertów oraz we współpracy Head of Brand Expert, będzie miał zarządzał realizacją wdrożenia strategii bezpośrednich kontaktów z konsumentami. Rola ta jest szczególnie ważna dla pomyślnego wprowadzenia JUUL na polski rynek i promocji naszej misji. Regional Brand Expert Manager raportuje do  Head of Brand Experts i ściśle współpracuje z działami Sprzedaży, Marketingu i Trade Marketingu. ROLA I ODPOWIEDZIALNOŚĆ: Twoją rolą będzie realizacja strategii szerzenia świadomości wśród dorosłych palaczy, że mogą oni zaspokoić swoje potrzeby związane z nikotyną w prostszy, czystszy, funkcjonalny i mniej szkodliwy sposób. Będziesz odpowiedzialny za zarządzenie podległym zespołem Brand Expertów oraz rozwój ich efektywnej komunikacją z konsumentami, zgodnie z wytycznymi Juul.  Twoim zadaniem będzie wspieranie podległego zespołu w planowania pracy, ustalania priorytetów oraz oceny efektywności pracy. We współpracy z Brand Expertami oraz Head of Brand Expert, działem marketingu i sprzedaży, będziesz pozyskiwać i współpracować z lokalnymi miejscami, w których będą realizowane wydarzenia, zgodne z misją JUUL. Będziesz aktywnie uczestniczyć w promocji Juul w punktach konsumpcji i sprzedaży, na targach, konferencjach itp.  Działania Twojego zespołu będziesz raportował do Head of Brand Experts i będą one oceniane głównie poprzez osiągnięcie kluczowych wskaźników efektywności interakcji z konsumentami, ocen konsumentów z testowania i zakupu urządzenia JUUL.  Będziesz również samodzielnie oceniać skuteczność działań i we współpracy z ze swoim zespołem i przełożonym, dostarczać podsumowania i nieszablonowe pomysły, które mogą mieć istotny wpływ większą efektywność dalszych działań JUUL. Dołączysz do grona strażników misji Juul, działających z najwyższym profesjonalizmem, entuzjazmem i wiarą w misję JUUL, wdrażając najsurowsze standardy weryfikacji wieku w punktach sprzedaży, jakie kiedykolwiek wprowadzono w odniesieniu do produktów z ograniczeniami wiekowymi w handlu detalicznym. OD KANDYDATÓW OCZEKUJEMY: Doświadczenia zawodowego Min. 5 lat doświadczenia w zarządzaniu zespołem odpowiedzialnym za prezentacje produktów i budowania relacji z konsumentem zdobyte w branży FMCG, technologicznej, farmaceutycznej, kosmetycznej; Doświadczenie i znajomość kategorii vape będzie dodatkowym atutem; Doświadczenie w branży podlegającej ścisły regulacjom prawnym będzie dodatkowym atutem; Umiejętności Zaawansowanych umiejętności budowania i rozwijania zespołu; Wysoko rozwiniętych umiejętności analitycznych; Umiejętności prezentacji na mniejszym i większym forum; Dobrej znajomości języka angielskiego Aby osiągać sukcesy w JUUL ważne są również... Silna motywacja, odporność i chęć wprowadzania ciągłych ulepszeń w zmieniającym się środowisku; Zdolność do budowania i rozwijania relacji opartych na współpracy - wewnętrznej i zewnętrznej; Proaktywność i orientacja na osiągniecie zamierzonego celu w szybkim tempie; Umiejętność samodzielnego myślenia i rozwiązywania problemów; posiadanie ważnego prawa jazdy kat. B i gotowość do częstych podróży służbowych; WYKSZTAŁCENIE: Wyższe magisterskie W JUUL LABS CZEKA NA CIEBIE m.in.: Praca, która pozwoli na przyspieszenie Twojej kariery, pomożemy Ci wyznaczyć ambitne cele.....i przekroczyć je.   Pakiet udziałów w firmie JUUL Labs i odpowiedzialność za wspólny sukces; Pozytywna atmosfera pracy w zespole zdolnych, zaangażowanych i wspierających koleżanek i kolegów;  Atrakcyjne wynagrodzenie stałe, premia kwartalna i premia roczna wypłacana w okresach półrocznych; Szkolenia zapewniające dalszy rozwój zawodowy; Narzędzia pracy: telefon, samochód służbowy, tablet;  Ubezpieczenie na życie i zdrowie oraz prywatna opieka medyczna z pakietem stomatologicznym; Dofinansowanie do posiłków; 
Stripe New York, NY, USA
Sep 17, 2019
Full time
Stripe is the best software platform for running an internet business. We handle billions of dollars every year for hundreds of thousands of businesses around the world. One third of Americans bought something on Stripe in the last year. With all this data, we are in a position to solve our user’s capital needs and fuel their growth. We’re looking for a talented credit strategist to lead the development of a credit platform that will power capital products to address our user’s financing needs. This role will work closely with the Applied Machine Learning group, Data Science and the Risk Operations teams to leverage our existing platforms, integrate industry best practices, and develop novel solutions to evaluate and manage credit risk. If you are excited to apply your experience to build new businesses on Stripe’s platform and you are an expert in forecasting performance, assessing credit risk, managing debt portfolios, and building servicing operations, we want to hear from you. You will: Work with the engineering and data science teams to develop a forecasting methodology necessary to support new capital products and services Stripe will offer its users Architect and implement credit policies based on Stripes proprietary data and selected industry data to target, price, and size capital products. Build portfolio management operations to monitor portfolio performance, adjust credit models, and report to external investors. Design and operate Stripe’s servicing platform to optimize customer experience and product performance Work with internal Stripe teams to manage Stripe’s regulatory compliance on decisioning and servicingSupport credit needs of third party partnerships with banks and institutional investors Hire, develop and manage the credit team for Capital products Work closely with product, business, and engineering teams to use the results of your analyses and forecasts to launch new products You’d ideally have: 10+ years experience in credit analysis and underwriting; including managing credit portfolios through all economic cycles and experience working with small business users Direct experience architecting a credit platform and an intimate understanding of credit data sources and regulatory commitments Experience managing and building servicing and collections platforms Strong knowledge of statistics, experimental design, and the ability to communicate results clearly with a focus on driving impact Track record of recruiting, developing, and managing top credit talent You should include these in your application: A resume and LinkedIn profile A description of the most interesting data analysis you’ve done, the key findings, and the impact of the analysis A sample of code you’ve written related to data analysis What’s it like to work at Stripe? Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world. Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry—from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business. We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity—which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues. We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups.We contribute to existing open-source projects and the people working on them, and we release several tools as open-source. We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do). We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions. In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.
Epic Games Cary, NC, More...
Sep 17, 2019
Full time
Epic Games is looking for an InfoSec Forensic Analyst, to help with data collections and online investigations. Responsibilities: Respond to internal and external legal counsel on requests for information Produce court documents as outlined in a duly noted court order Assist the anti-cheat team with identifying cheat authors including d etermining the parties' physical location  Collecting evidence that demonstrates negative actions towards Epic Assist with fraud, legal and HR investigations Assist with eDiscovery and Litigation Hold requests Track and provide high-level metrics around the amount of forensics/investigation cases Conduct peer reviews of other analysts' investigations and reports Conduct Open Source Intelligence on social media sites as it pertains to investigations or litigations  Synthesize, and analyze open-source intelligence and internal information in support of objectives related to: cheating, account selling, brand protection and/or litigation matters. Qualifications: Experience collecting, organizing and analyzing information related to investigative cases Experience in the preparation of reports for legal and/or law enforcement Demonstrated experience with forensics tools such as EnCase, Forensic Toolkit, and Xways Proficient with Google Apps Excellent oral and written communication skills, including report writing and technical documentation Leverage open-source intelligence (OSINT) data and information to identify threats to Epic Games or employees Knowledge/ hands-on experience with using Boolean logic, databases, and OSINT based tools.  Experience with advanced Internet searches with an emphasis on social media platforms.  Background in InfoSec, Fraud or Information Technology ideal This is going to be Epic! #LI2
Epic Games Cary, NC
Sep 17, 2019
Full time
Epic Games is looking for a full-time QA Lead for our Online Platform development teams. The person in this role will manage the people and processes involved in our testing efforts and risk assessment and mitigation.  They will be required to work within existing processes, while simultaneously finding ways to upgrade and innovate against what currently exists. They will be ultimately accountable for quality of risk management, including individual’s skills growth and quality assurance best practices. If you are comfortable in a fast paced environment and have the desire to lead a strong test-focused team, then we would like to talk to you.    Responsibilities: Develop major testing initiatives using a combination of process, people, and effective testing methodologies Set expectations for QA Analysts, Testers, and Technical QA Provide guidance and mentorship in the development of both hard and soft skills Map out testing strategies to solve for the challenges of now and the challenges of the future Lead your team in developing proper risk assessment skills and identifying major risks in a fast paced environment Ensuring that Automation efforts are moving forward effectively and efficiently Implementing KPIs for product quality Improving team process through feedback Qualifications: Bachelor’s degree and 4+ years of Quality Assurance experience or 7+ years of Quality Assurance Experience Technical Background - not just a person leader; Able to contribute to day-to-day efforts when needed Experience working with multiple Platforms (Desktop, Mobile, Consoles) Worked with automation and automation engineers Experience driving quality on backend services at a large scale; Performance and scale testing Capability to lead a QA team both as a people manager and tactical driver of success Experience in both software and games development Experience working with Unreal Engine or other Game Engines Experience in reviewing requirements and creating test plans with automation in mind A deep understanding of defect reporting, version control, and configuration management best practices, along with different testing phase best practices and objectives (functional, system integration, UAT, performance) ​ This is going to be Epic! #LI2
WeWork Minato-ku, Tokyo, Japan
Sep 17, 2019
Job Description The Enterprise Account Manager (EAM) will work with new and existing Enterprise members to ensure they achieve success in their partnership with WeWork, while having a best-in-class experience.  These individuals will become a main point of contact for WeWork customers to lead them through their full customer lifecycle, including the project delivery, onboarding, move-in, orientation, and growth phases of their time with WeWork. Enterprise AMs will use proactive communication, relationship building, and value-adding initiative to drive increased engagement, satisfaction, and ultimately retention and growth among WeWork’s biggest accounts. They will also function as internal advocates for these businesses, providing ongoing feedback to WeWork’s internal teams, helping to drive iterative learnings and improvements across the company.  As such, cross-departmental communication and teamwork is key to deliver a world-class product and experience. A successful EAM will: Have oversight of an Enterprise company’s profile, current and future objectives Truly understand the value of fostering member relationships Engage with members post-sale, creatively add value throughout lifecycle, and ultimately increase retention, reduce churn and drive sales Duties & Responsibilities Pre Move-In & On-Boarding Review and understand the Membership Agreement as it applies to each member that you represent Work closely with Product, Community, Sales, Operations, and Digital to ensure product is delivered per deal requirements Create a custom strategy for move-in, orientation, and day 2 product improvements Function as the main point of contact for members, always on-call to members should an issue or question arise Post Move-In Drive post-sales activity for Enterprise members at WeWork by strong relationship building, product knowledge, and proactive strategizing to upsell for member expansion Provide support to local Community Management teams by working with different departments to prioritize critical items and escalated issues, managing these through to successful resolution Increase member retention and growth by conducting regular check-in calls and performing quarterly meetings for health checks, pipeline sharing, and growth conversations Work closely with Product and Digital to identify opportunities for improvements Use Zendesk to monitor issues and identify churn risk; work proactively to limit that risk Use Salesforce to track data, issues, and develop strategies and deliver sales based on findings and trends   Experience & Requirements Strong generalist -- highly competent with the ability to wear many hats Skilled relationship manager Strong sales executor Highly flexible and adaptable to continuous change and growth Excellent communicator, verbal and written Highly organized and detail-oriented Ability to solve problems with innovative thinking Excellent interpersonal skills Customer service experience required Project management and business operations experience required Demonstrate integrity, humility, dependability, responsibility, accountability, self-awareness, work ethic, and empathy Ability to work cross-departmentally to achieve fast results 3 years of customer success and/or sales experience The ideal candidate will be a: Team player, with a “no job too big, no job too small” mentality Great communicator; professional, tactful, and confident leading internal and external conversations Strong relationship builder with high-level executives Detail-oriented project manager CEO of their book of business, playing the part of advocate within WeWork for the companies they work with, while functioning as an extension of their internal team Problem solver for every situation that may arise Creative thinker, always looking for new ways to add value to the customer and further strengthen their partnership with WeWork Mission-driven individual, motivated by personal and professional growth Driven to improve current processes and/or create and implement processes from inception
Airbnb Mill Valley, United States
Sep 17, 2019
Founded in 2008, Airbnb’s mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb’s accommodation marketplace provides access to 5+ million unique places to stay in more than 81,000 cities and 191 countries. With Experiences, Airbnb offers unprecedented access to local communities and interests through 15,000 unique, handcrafted activities run by hosts across 1,000+ cities around the world. Airbnb's people-to-people platform benefits all its stakeholders, including hosts, guests, employees and the communities in which it operates.    In order to build the world's most loved travel company, we need the world's most interesting and talented people. Are you one of them?  If so, we want to talk to you!   About Transportation: We are expanding the Airbnb offering by creating an end-to-end transportation experience for travelers that’s simple, seamless, and inspiring. Never in the history of the online travel industry has a transportation business started with millions of customers and we see this as a monumental opportunity.  Transportation is a new team at Airbnb and we know founding team members have a tremendous influence on our long-term success. Your contributions will help establish a major component of the travel offering at Airbnb both within the product and at the company. We are looking for a talented, ambitious and passionate Commercial Counsel with a deep respect for their craft and the desire to deliver world-class legal advice to join the team. Past experience working with or for companies in the transportation sector, including travel distribution companies, leading travel companies, or air carriers, is preferred. Counsel, Commercial Airbnb is seeking a pragmatic, business-oriented commercial counsel with deep experience in the transportation sector and negotiating a range of commercial agreements to join our growing legal team.   As a key member of the Airbnb Legal team, you will be responsible for supporting the commercial contracting needs of the Transportation business team. You must be able to balance legal and business risk with the needs of the business, have excellent deal management and negotiation skills, and demonstrate an ability to thrive in a demanding fast-paced environment. We’re looking for a highly adaptable and collaborative person who can handle ambiguity and rapidly shifting priorities with flexibility, patience, and poise. This role reports to the Lead Counsel for Transportation and is based in San Francisco/Mill Valley.   Primary Responsibilities Lead and manage large and complex deal negotiations for strategic partnerships with our transportation partners, and coordinate with Legal SMEs and cross-functional business teams Draft and negotiate a range of commercial agreements including strategic partnerships, corporate investments, marketing agreements, and new vendor and service agreements for experimental programs, projects, and new products.   Serve as a legal ambassador to internal business clients and work cross functionally to help drive and shape shared initiatives Qualifications JD and a minimum of 7+ years of relevant experience in law firms, governmental agencies,and/or in-house legal departments.  Experience working with or for companies in the transportation sector, including travel distribution companies, leading travel companies, or air carriers is preferred In-house experience at a multinational, technology, travel, or consumer facing company is strongly preferred Experience at a company with rapid development of innovative products is preferred. Member of the California Bar (in good standing) or eligible to register as California Registered In-House Counsel Deep experience with global privacy laws, including GDPR and the negotiation of data protection and security terms and agreements Demonstrated experience leading complex deal negotiations A strong working knowledge of the Airbnb platform, evolving product lines, and competitive landscape, as well as an interest in and passion for Airbnb’s mission Strong academic credentials Excellent written and verbal communication skills Proactive, adaptable, self-directed person who can, with poise and patience, prioritize and manage multiple projects and recalibrate in response to shifting priorities, process change,  and risk tolerance Experience working with international teams and cross functionally within organizations High level of integrity, professionalism, intellectual curiosity, sense of humor, and desire and passion to learn and grow Apply now
Airbnb Mill Valley, United States
Sep 17, 2019
We are expanding the Airbnb offering by creating an end-to-end transportation experience for travelers that’s simple, seamless, and inspiring. Never in the history of the online travel industry has a transportation business started with millions of customers and we see this as a monumental opportunity.  Transportation is a new team at Airbnb and we know founding team members have a tremendous influence on our long-term success. Your contributions will help establish a major component of the travel offering at Airbnb both within the product and at the company. We are looking for talented, ambitious and passionate engineers with a deep respect for their craft and the desire to deliver world-class user experiences to join the team. Responsibilities: Collaborate to define, design, prototype and deliver a transportation enabled booking experience on Airbnb in 2019 Launch new business, team and offering for guests at Airbnb Collaborate with top-notch functional partners to define and deliver creative new solutions to an industry poised for disruption Collaborate across the product and business to deliver value to our guests through a cohesive experience on Airbnb Requirements 5+ years of software engineering experience Experience leading projects supported by a small group of engineers Passion for delivering polished product experiences Comfortable and capable of prototyping quickly to learn without sacrificing quality Strong architectural and systems design principles with a focus on data quality Significant experience building performant, stable and secure products and large scale backend systems Familiar with search engineering concepts Able to positively influence strategic direction and team operation Apply now
Airbnb Portland, United States
Sep 17, 2019
Founded in 2008, Airbnb’s mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb’s accommodation marketplace provides access to 5+ million unique places to stay in more than 81,000 cities and 191 countries. With Experiences, Airbnb offers unprecedented access to local communities and interests through 15,000 unique, handcrafted activities run by hosts across 1,000+ cities around the world. Airbnb's people-to-people platform benefits all its stakeholders, including hosts, guests, employees and the communities in which it operates.    In order to build the world's most loved travel company, we need the world's most interesting and talented people. Are you one of them?  If so, we want to talk to you! Role No global movement springs from individuals. It takes an entire team united behind something big. On the Trust team at Airbnb, we’re proud to be at the forefront of the sharing economy. We recognize that we are the leaders of a new, worldwide phenomenon, and it’s why we’ve worked so hard to build the trust at its foundation. With more than 100 million lifetime guests, and over 5.8 million listings in 245 countries, trust is what makes it work. Together, we work hard, we laugh a lot, and we are passionate about working to create the most trusted community in the world.  We’re looking for brilliant, full ­time Account and Content Integrity Specialist professionals to join our Trust Organisation. As a part of the Account and Content Integrity team, you will be responsible for identifying fraudulent online behaviours while connecting with our community. You will be working closely with Risk Product and other stakeholders to provide feedback and improve our models as well as focusing on analysing online patterns and trends in order to prevent any future bad contacts. Responsibilities Educating users on how to maintain security and safety while using Airbnb responsibly Maintain Subject Matter Expertise of Account and Content Integrity team to successfully complete core work and escalations  Develop and maintain a comprehensive understanding of the purpose of Account and Content Integrity Team Investigate complex situations and potential fraud surfaced in high volume queues  Demonstrate ability to comprehensively document investigations Understand our risk systems and investigate account patterns through data analysis Working with operational lead to support cross-functional groups to develop and enhance internal policies and tools such as increasing automation, updating policies, and fixing product loopholes, etc. Identify market trends and product vulnerabilities. Create data-backed recommendations to respond to trends and to reduce vulnerabilities; work with senior members of the team and cross-functional groups to ensure these recommendations are executed Work with external Product vendors to enhance proactive and reactive risk detection as an informing or collaborating task Maintaining high levels of confidentiality while performing investigations Demonstrate great judgement and be open to sharing what you know with others Requirements 1- 2 years of experience within Risk, Fraud prevention or Trust and Safety  Must be available for a regular schedule of 5 days work per week (40 hours), mutually agreed with your Lead, which may include weekend days and public holidays. Shifts may include evening or early morning hours Excellent interpersonal and communication skills, both written and verbal, to help our community in a tactful and diplomatic manner. Ability to balance fraud prevention alongside a positive customer experience Excellent problem solving, critical thinking, analytical, ability to organize and work independently with rapidly changing priorities Solution and outcome-oriented Strong investigative ability, internet research, organizational, and analytical skills Ability to detect vulnerabilities in existing and new products or features, and anticipate the ever-evolving fraudulent behaviors Desire to work in fast-paced and rapidly changing environment. Ability to multi­task, learn and adapt to new technologies Ability to remain calm in time sensitive situations; able to prioritize and respond to user and cross-­functional team needs Ability to remove personal bias to focus on fact-based investigations and remain impartial in sensitive situations involving users Ability to analyze data for patterns and detail oriented:­ you do your due diligence when completing an investigation Detail oriented:­ you do your due diligence when completing an investigation SQL, JSON, or equivalent experience with other coding languages is a plus Experience with customer ticketing systems, queues English fluency; both spoken and written; A second language is a plus Apply now
Revolut Kraków, Poland
Sep 17, 2019
ABOUT THE ROLE We are looking for an exceptionally driven sourcing specialist to sit within our recruitment team to help manage our Software Engineering hiring pipeline. You will be helping to search for talented and ambitious people who want to join the team. You will also have an opportunity to enhance your skills in other markets (Europe, Asia, Americas). What you'll be doing:• Strategising different ways to build talent pipelines and execute on tactical research, referral generation and sourcing campaigns• Finding and engaging active/passive candidates through various channels, as well as adopting alternative search techniques• Work with recruiters and hiring managers to help optimize sourcing efforts by leveraging data and making suggestions that will have positive impact• Utilize our ATS to store talent pools of appropriate candidates• Implement modern sourcing/recruiting methods WHAT YOU’LL NEED • 1 year (or above) experience in sourcing/recruitment• Bachelors Degree• Results-driven and numbers-oriented• Logical and analytical thinking• Excellent communication skills• Flexibility and adaptability
Glovo Barcelona, Spain
Sep 17, 2019
Glovo is a global player in the on demand delivery space operating in 20+ countries and growing. In 2018 we launched a new city every 4 days on average and with this growth has come significant increases in the amount of data we store and process. To support this growth and future capabilities, we are seeking an experienced engineering manager who can help us improve the way we store, process and deliver data. From files on S3 to our database architecture, you and your team will be responsible for ensuring that our data is safe, secure and easily accessible in an optimal way. The Engineering manager for our storage team will lead a team of engineers that will build our storage layer and expose it as a service to our product teams. Your team will be responsible for ensuring our database and information architecture is appropriate for Glovo’s long term needs and work closely with the product teams to start to move away from our current single relational database to adopting NoSQL based persistence strategies where needed. You will define key KPIs for the team and ensure that our storage layer is always accessible and functioning. As the manager of the team, you will also be the support backbone of your team, helping them grow and ensuring that they are motivated by their work and are a high performing team. You will: Manage and grow a team of engineers with expertise in database architecture and file storage Evolve our database and storage layer to meet our growing demand for data processing and access needs Work closely with our internal stakeholders to provide services which allow them to access data safely and securely Ensure teams are using the right database technologies and strategies for their services and accessing the data from our services in an optimal way Develop key KPIs for our storage layer services and databases and ensure that we are maintaining a high level of availability Requirements: Degree in computer science or similar At least 5 years of experience working with relational/NoSQL databases At least 3 years managing a team of engineers with proven ability to grow your team/hire and keep them motivated An understanding of the concepts around file storage and access, especially with relation to AWS A deep sense of ownership for what you do with clear, demonstrable experience of proactiveness Ability to understand the impact of changes within an engineering organisation and how best to manage that impact Our core values are very important to us: Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast. Everyone Wins: We are here for the long run. Glovers, Partners, and Users are in the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them. Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together. Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do. Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it! If you believe you match these values, we look forward to meeting you! Benefits: A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth Social benefits (such as fresh fruit every day, free lunches from our yummy partners once a week, beers on Fridays, Culture Days every 6 weeks, the best coffee machine in the world,...) Private Health Insurance Unlimited Glovos (zero delivery fee on your Glovo orders) Attractive compensation and equity plan Gym membership discounts Back to School Fridays (it’s all about learning and sharing knowledge) Team building activities Relocation package International and talented team, used to working in a fast paced and vibrant way!
Glovo Barcelona, Spain
Sep 17, 2019
At Glovo we are constantly looking for passionate and experienced engineers to join our team Barcelona office for the Content and Partners team.    You are someone who loves working in a high-paced startup environment. You enjoy tackling different problems and take pride in delivering strategic, well designed, flexible and easy to use solutions. You work well with other top-level engineers and value constructive feedback that helps you grow as a professional. You are not afraid of getting your hands dirty with a platform or technology that you don’t know, and are always eager to learn something new. Team overview: The content team is constantly trying to optimize the users experience while finding new stores in the applications. To do that we use work with different sorting algorithms and different display options. The team owns the content experience end to end, so we also provide the tools to have the content in the application updated in real time. You will: Join Content and Partners on a mission of constantly improving the product and give our customers relevant and timely content, easy to manage and scale. Develop software using modern engineering approaches and agile principles Own your deliverables from start to finish Participate in the team’s life and contribute to decision-making Requirements: Computer Science or similar degree 5+ years of relevant full-time experience Strong Java and Kotlin skills Deep knowledge of Android SDK Understanding of reactive programming (RxJava) Will to adhere to best practices in OO development and a need to leave well-structured code in your tracks Solid refactoring skills The urge to write unit-tests Analytical and problem-solving skills Vivid interest in at least one area outside of coding (architecture, UI, algorithms,optimization, automation, etc.) Good English Our core values are very important to us: Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast. Everyone Wins: We are here for the long run. Glovers, Partners and Users are on the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them. Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together. Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do. Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it! If you believe you match these values, we look forward to meeting you! Benefits: A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth Social benefits (such as fresh fruit every day, free lunches from our yummy partners once a week, beers on Fridays, Culture Days every 6 weeks, the best coffee machine in the world,...) Private Health Insurance Unlimited Glovos (zero delivery fee on your Glovo orders) Attractive compensation and equity plan Gym membership discounts Back to School Fridays (it’s all about learning and sharing knowledge) Team building activities Relocation package International and talented team, used to working in a fast paced and vibrant way!
Glovo Barcelona, Spain
Sep 17, 2019
At Glovo we are constantly looking for passionate and experienced engineers to join our team Barcelona office for the Content and Partners.    You are someone who loves working in a high-paced startup environment. You enjoy tackling different problems and take pride in delivering strategic, well designed, flexible and easy to use solutions. You work well with other top-level engineers and value constructive feedback that helps you grow as a professional. You are not afraid of getting your hands dirty with a platform or technology that you don’t know, and are always eager to learn something new. Team overview: The content team is constantly trying to optimise the users experience while finding new stores in the applications. To do that we work with different sorting algorithms and different display options. The team owns the content experience end to end, so we also provide the tools to have the content in the application updated in real time. You will: Write robust, maintainable backend code Maintain and improve APIs used by both Glovo and external integrators Develop software using modern engineering approaches and agile principles Make our technology and our team scale as the business grows Own your deliverables from start to finish Deliver high quality solutions Work with machine learning engineers to production ML Models Participate in high-level technical decisions Mentor and empower other developers around you Requirements: Experience diagnosing and resolving performance problems in complex software systems 5+ years building applications at scale You have strong written and verbal communication skills You're passionate about software design and have good testing skills Proficiency in either Java or Go Experience with relational databases Experience with API design Ability to empathize with a diverse range of engineers Communicate well and be willing to engage with your teammates in group problem solving Experience with complex Java and Go codebases Our core values are very important to us: Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast. Everyone Wins: We are here for the long run. Glovers, Partners, and Users are in the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them. Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together. Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do. Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it! If you believe you match these values, we look forward to meeting you! Preferred skills: Experience managing distributed services / microservices platforms Experience evaluating the trade-offs for building highly available distributed systems Advanced knowledge of JVM internals Bonus Points: Experience operating and tuning Java server applications Experience with Kafka or Kinesis Benefits: A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth Social benefits (such as fresh fruit every day, free lunches from our yummy partners once a week, beers on Fridays, Culture Days every 6 weeks, the best coffee machine in the world,...) Private Health Insurance Unlimited Glovos (zero delivery fee on your Glovo orders) Attractive compensation and equity plan Gym membership discounts Back to School Fridays (it’s all about learning and sharing knowledge) Team building activities Relocation package International and talented team, used to working in a fast paced and vibrant way!
Glovo Barcelona, Spain
Sep 17, 2019
At Glovo we are constantly looking for passionate and experienced engineers to join our team Barcelona office for the Content and Partners team.   You are someone who loves working in a high-paced startup environment. You enjoy tackling different problems and take pride in delivering strategic, well designed, flexible and easy to use solutions. You work well with other top-level engineers and value constructive feedback that helps you grow as a professional. You are not afraid of getting your hands dirty with a platform or technology that you don’t know, and are always eager to learn something new. Team overview:   The content team is constantly trying to optimize the users experience while finding new stores in the applications. To do that we use work with different sorting algorithms and different display options. The team owns the content experience end to end, so we also provide the tools to have the content in the application updated in real time. You will: Join Content on a mission of constantly improving the product, and give our customers relevant and timely content, easy to manage and scale. Develop software using modern engineering approaches and agile principles Own your deliverables from start to finish Participate in the team’s life and contribute to decision-making Requirements: Computer Science or similar degree 5+ years of relevant full-time experience Strong JavaScript and CSS (Sass, Stylus, Less & friends) skills Good knowledge of ES5 & ES6 Will to adhere to best practices in OO development and a need to leave well-structured code in your tracks Solid refactoring skills Analytical and problem-solving skills Vivid interest in at least one area outside of coding (architecture, UI, algorithms, optimization, automation, etc.) Experience with Vue.js, React.js or Angular.js is a plus Experience with native mobile apps is a big plus Participation in open source projects is a huge plus Good English  Our core values are very important to us: Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast. Everyone Wins: We are here for the long run. Glovers, Partners and Users are on the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them. Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together. Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do. Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it! If you believe you match these values, we look forward to meeting you! Benefits: A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth Social benefits (such as fresh fruit every day, free lunches from our yummy partners once a week, beers on Fridays, Culture Days every 6 weeks, the best coffee machine in the world,...) Private Health Insurance Unlimited Glovos (zero delivery fee on your Glovo orders) Attractive compensation and equity plan Gym membership discounts Back to School Fridays (it’s all about learning and sharing knowledge) Team building activities Relocation package International and talented team, used to working in a fast paced and vibrant way!
Glovo Barcelona, Spain
Sep 17, 2019
At Glovo we are constantly looking for talented and passionate engineers to join the team in our Barcelona office.   You are someone who loves working in a high-paced startup environment. You enjoy tackling different problems and take pride in delivering thought-through, well designed, flexible and easy to use solutions. You work well with other top-level engineers and value constructive feedback that helps you grow as a professional. You are not afraid of getting your hands dirty with a platform or technology that you don’t know, and are always eager to learn something new.    The Growth team is in charge of growing the size and value of Glovo’s customer. We launch and AB test a series of new features across all products of Glovo, or we even create completely new products from scratch. Some of the features owned by this team are the Member Get Member program and Glovo Prime, plus a few more that are in the oven. You will Develop software using modern engineering approaches and agile principles Own your deliverables from start to finish Deliver high quality solutions Participate in high-level technical decisions Make our technology and our team scale as the business grows Mentor and empower other developers around you Not be limited to one product but be involved in all aspects of Glovo Be an active participant on our Engineering community by contributing to committees, RFCs, workshops Requirements Computer Science or similar degree 5+ years of relevant full-time experience Deep knowledge JavaScript and CSS (sass, stylus, less & friends) Solid experience with Vue.js, React or Angular Sound knowledge of ES5 & ES6 You are passionate about software design and have good testing skills Will to adhere to best practices in OO development and a need to leave well-structured code in your tracks Analytical and problem-solving skills Experience shipping and maintaining apps with a DevOps mindset Ability to empathize with a diverse range of engineers Communicate well and be willing to engage with your teammates in group problem solving Good English Our core values are very important to us: Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast. Everyone Wins: We are here for the long run. Glovers, Partners, and Users are in the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them. Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together. Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do. Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it! If you believe you match these values, we look forward to meeting you! Bonus Points Experience with backend development using Kotlin or Java Native mobile skills (iOS-Swift and/or Android-Kotlin) Benefits A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth Social benefits (such as fresh fruit every day, beers on Fridays, Culture Days every 6 weeks, the best coffee machine in the world,...) Unlimited Glovos (zero delivery fee on your Glovo orders) Private Health Insurance Attractive compensation and equity plan Gym membership discounts Back to School Fridays (it’s all about learning and sharing  knowledge) Team building activities Relocation package International and talented team, used to working in a fast paced and vibrant way!
Glovo Barcelona, Spain
Sep 17, 2019
At Glovo we are constantly looking for passionate and experienced engineers to join our team Barcelona office for the dispatching team.   You are someone who loves working in a high-paced startup environment. You enjoy tackling different problems and take pride in delivering strategic, well designed, flexible and easy to use solutions. You work well with other top-level engineers and value constructive feedback that helps you grow as a professional. You are not afraid of getting your hands dirty with a platform or technology that you don’t know, and are always eager to learn something new. Team overview: The content team is constantly trying to optimize the users experience while finding new stores in the applications. To do that we use work with different sorting algorithms and different display options. The team owns the content experience end to end, so we also provide the tools to have the content in the application updated in real time. You will: Join one of our Content team on a mission of constantly pushing the boundaries, and give our customers relevant and timely content, easy to manage and scale. Develop software using modern engineering approaches and Agile principles Own your deliverables from start to finish Participate in the team’s life and contribute to decision-making Requirements: Computer Science or similar degree 5+ years of relevant full-time experience Strong Swift 4.x skills Deep knowledge of iOS SDK Ability to build UI from code Experience with reactive programming Will to adhere to best practices in OO development and a need to leave well-structured code in your tracks Solid refactoring skills The urge to write unit tests Experience with UI and Integration tests Analytical and problem-solving skills Experience in at least one area outside of coding Good English Our core values are very important to us: Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast. Everyone Wins: We are here for the long run. Glovers, Partners and Users are on the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them. Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together. Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do. Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it! If you believe you match these values, we look forward to meeting you! Benefits: A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth Social benefits (such as fresh fruit every day, free lunches from our yummy partners once a week, beers on Fridays, Culture Days every 6 weeks, the best coffee machine in the world,...) Private Health Insurance Unlimited Glovos (zero delivery fee on your Glovo orders) Attractive compensation and equity plan Gym membership discounts Back to School Fridays (it’s all about learning and sharing knowledge) Team building activities Relocation package International and talented team, used to working in a fast paced and vibrant way! 
Glovo Barcelona, Spain
Sep 17, 2019
At Glovo, we are on a mission to make everything accessible around the world to everyone and are scaling our engineering team to help us on this mission. As part of the exciting challenge of scaling, our focus on our testing tooling and infrastructure is becoming a priority so we are seeking software engineers who are passionate about testing and like to break things so they can be rebuilt in better ways.   As a software testing engineer, you will help Glovo build the infrastructure and tooling required to make testing a breeze for our engineering teams and keep them productive. This role isn’t about manual testing but rather an engineering focused role helping Glovo’s engineering teams build high quality applications by building the infrastructure, frameworks and libraries required to help take testing at Glovo to the next level. This is a high impact role as we are at the early stages of this journey and you will help us define what testing means across all platforms at use in Glovo which include, mobile, backend and desktop. You will Help define Glovo’s testing strategy across our platforms and build the required infrastructure and frameworks that help us increase test coverage Work across different platforms and help us choose the right technologies to maximize the impact of our testing Collaborate with the engineering teams to help educate on best testing practices while ensuring their testing OKRs are achieved Improve our continuous integration and build infrastructure to incorporate enforcement of testing practices and to integrate any necessary test harnesses Requirements A university degree in Computer Science/Software Engineering or 3 years of relevant work experience Experience coding in one of Java, Kotlin, Swift Experience with scripting tools and build systems such as Gradle Demonstrated experience and understanding of testing concepts, unit testing and end to end testing practices Our core values are very important to us: Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast. Everyone Wins: We are here for the long run. Glovers, Partners, and Users are in the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them. Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together. Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do. Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it! If you believe you match these values, we look forward to meeting you! Bonus points Experience in other testing practices such as performance, load and stress testing Experience in setting up or working with CI systems such as Jenkins, Go or Travis. Benefits A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth Social benefits (such as fresh fruit every day, free lunches from our yummy partners once a week, beers on Fridays, Culture Days every 6 weeks, the best coffee machine in the world,...) Private Health Insurance Unlimited Glovos (zero delivery fee on your Glovo orders) Attractive compensation and equity plan Gym membership discounts Back to School Fridays (it’s all about learning and sharing knowledge) Team building activities Relocation package International and talented team, used to working in a fast paced and vibrant way!
Glovo Barcelona, Spain
Sep 17, 2019
Glovo is looking for a passionate, proactive, data-driven and hands-on professional to support our Strategy and Planning Operations department in our headquarters in Barcelona.    You will act and operate as a startup within a startup, providing both strategic thinking and analytical skills to help building excellence in Operations. You Will: Perform analysis to come up with insights and strategic initiatives to solve the key challenges of Glovo Operations Build analytical models and dashboards to support the implementation of the initiatives across regions and across Operations departments Establish and measure adequate KPIs in order to assess performance and determine the effectiveness of the implemented initiatives Understand the operations model in Glovo to provide advice to the different teams Give life to your craziest ideas and have an immediate impact Report to the Operations Strategy Manager   Requirements: Bachelor in Engineering, Math or Physics Consulting experience is a plus Excellent problem-solving and analytical skills Strong strategic vision and business mindset Comfortable working in a high growth and high performance start-up with a fast pace Itchy feet and continuous thrive on learning through different projects Excel proficiency Experience in SQL and/or coding is a plus Professional English Our core values are very important to us: Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast. Everyone Wins: We are here for the long run. Glovers, Partners and Users are in the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them. Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together. Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do. Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it! If you believe you match these values, we look forward to meeting you! Benefits: A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth Social benefits (such as fresh fruit every day, free lunches from our yummy partners once a week, beers on Fridays, Culture Days every 6 weeks, the best coffee machine in the world,...) Private Health Insurance Unlimited Glovos (zero delivery fee on your Glovo orders) Attractive compensation and equity plan Gym membership discounts Team building activities International and talented team, used to working in a fast paced and vibrant way!
Glovo Bucharest, Romania
Sep 17, 2019
Glovo is building the future of cities by enabling anyone to get any product from any store delivered within minutes. Our goal is to provide an on-demand delivery infrastructure for every city in the world, adapted to the local supply status.   We are looking for an experienced People (HR) Generalist to ensure that all People related processes are carried out smoothly and effectively. You will be responsible for executing People strategies at a local level.   Depending on the stage of maturity of the country, the mix between recruitment, employee experience and HR operations will vary. Some rapid growth ones will have more recruitment while others will be more focused on other activities, so please expect some variation as the organization evolves.   You will: Source and recruit great talent for our local team, following the hiring process defined and conducting screenings Manage documentation for current and new hires: contracts, legal documentation, personal information  Manage your population in scope in all People systems Collect and maintain day to day information from employees: sick leaves, holidays, bank account changes, modifications of hours, salaries, etc Coordinate the visa process when required Be the first point of contact for employees and managers regarding People related policies, processes and procedures Provide the employees with relevant, engaging experiences inside and outside the office, including team building, office management (when there is no office manager) and other events (Culture Day, Summer Party, etc) Requirements: Degree in HR, Labor Law, Law, Business or similar 3-4 years of experience in HR, preferrably recruitment or HR operations Able to work in a fast-paced, growing start-up environment and work with all levels of management Thrive in ambiguity Organized, proactive, and creative Customer service oriented - you love to solve complex doubts Great communication skills Fluent in Romanian and English Our core values are very important to us: Gas: We think big and take calculated risks to go for all business opportunities, no matter how challenging they are! We work hard as a team and execute fast Everyone Wins: We are here for the long run. Glovers, Partners, and Users are in the very center of everything we do. If they win, Glovo wins. So for every decision, we make sure we are positively impacting them Good vibes: Our teams are built of people that radiate positive energy and managers that are honest and fair. No assholes allowed! We stay optimistic no matter what, infecting each other with positivity, joy, and the desire to spend time together Stay Humble: Always act humble: Everybody must roll up their sleeves and get their hands dirty to make our big plans a reality. We are tiny! We are conscious of how big the opportunity is and how much we’ve got left to do Glownership: Act as one company—one team: Care first about Glovo, not your role or your department. Own your stuff, no question, but go beyond your role; help before you are asked. Everything you need to make things happen, you do it. Glow it! If you believe you match these values, we look forward to meeting you! Benefits: A seat on the rocket ship, an opportunity to work closely with all the departments at Glovo Scale with a rapidly growing startup, with tons of opportunity for growth Work in an international, dynamic and passionate environment, and play a role in transforming how we access our cities Competitive salary based on experience and equity plan Free Glovo credits  
Glovo Guatemala City, Guatemala
Sep 17, 2019
As a Key Account Manager, you will be a key representative of the Glovo Sales team, tasked with signing up local stores and corporate customers around the city. Glovo is a hyperlocal marketplace featuring the most trendy places in each city, and delivers their products in less than 45 mins. The Sales team is directly responsible for partnering with both local stores and with big bigger brands to display them in the Glovo platform. You will work directly with other Sales. You Will Identify the most trendy establishments in your city in categories such as restaurants, snacks, etc. Be aware of new trends and cool places in your city Be responsible for the entire sales process with new partners to source and negotiate the best products in your city to deliver to our customers Meet monthly and quarterly objectives defined by the company Daily report with the tasks executed (calls and visits) Requirements: Minimum 2-3 years of experience in Sales Always be aware of, and be passionate about, the coolest places, events and products in your city. Having a deep knowledge of your city lifestyle trends is essential Proactive, organised, and obsessed with detail and accuracy Know how to negotiate your way into a super deal Have excellent communication skills. Detail oriented, strong grammar and writing skills Socially active. Have good relationships in your city and have an ability to empathise with new people you meet. Self-starter who is able to work in a highly demanding environment Computer literate; good knowledge of Google Docs and MS Office Preferably with experience in a high-growth digital startup business Bachelor in Business Administration, Marketing or Public Relations is a plus Benefits: Free Glovo credits The opportunity to change the world and see how everyone uses the product you build Work in an international, dynamic and passionate environment with a great company culture.
Coinbase San Francisco, CA
Sep 17, 2019
Location: San Francisco, CA Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. Coinbase Commerce’s mission to m ake accepting cryptocurrency easy for everyone . Our product makes it extremely simple for anyone in the world who wants to start a business to accept cryptocurrency payments. We believe that with time, cryptocurrency will power most online commerce and we are working towards making that vision a reality. As a Senior Frontend Engineer at Coinbase Commerce, you will be responsible for building a world-class product for businesses around the world. You will get to work at the intersection of design, frontend engineering, cryptocurrencies and security. We are a small, autonomous team and you will have a lot of ownership over the product and a substantial impact on our success. What you’ll be doing: Work with Coinbase Commerce’s product manager, engineers, and Coinbase senior leadership to turn our vision into a reality. Build a reliable, secure, and user-friendly product for millions of online businesses. Contribute to the product and engineering roadmap by proactively identifying areas to focus on. Add positive energy in every meeting or interaction with your coworkers - it’s one of the things that makes Coinbase a great place to work. What we look for in you: 4+ years of experience in software engineering. Specific working knowledge/expertise in JavaScript/HTML/CSS. Solid UX and design sensibilities, and a desire to sweat the small stuff. Experience with React and other modern web technologies. You write high quality, well tested code to meet the needs of your customers. You’ve designed, built, scaled and maintained production services. You’re staying on top of modern JavaScript and frontend best practices. You’re passionate about building an open financial system that brings the world together. Nice to haves: You’ve worked on front-end teams in the finance or security space. Crypto knowledge and/or curiosity. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Sep 17, 2019
Location: San Francisco, CA Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. Our world class recruiting team builds the foundation of our success by finding extraordinary people that share our vision. In this role you’ll find yourself partnering directly with executives and leadership across the rest of the organization to own key technical hires that move the needle for the business. You’ll work closely with the existing team to help improve processes and identify new sourcing strategies. If you thrive on ownership and working creatively and collaboratively with teammates to make great hires, this is the role for you! What you’ll be doing (ie. job duties): Partner with senior product and design leadership on all aspects of the hiring process. Lead, motivate, and mentor a team of product and design recruiters and sourcers to meet the needs of our ambitious hiring plans across multiple locations. Be accountable for overall team goals in line with industry benchmarks. Measure and cascade recruiting reporting on a weekly/monthly/quarterly cadence, and make decisions informed by data. Advocate Coinbase’s passion for inclusion and diversity initiatives, and continue to grow our company as an inclusive, special place. Help ensure your team is structured to ensure we are aligned to adequately support the business and flexible to changing business priorities. What we look for in you (ie. job requirements): 6+ years of Recruiting experience, preferably in a technical industry or company. 3+ years of people management experience. Experience building inclusive and diverse teams. Proven track record of identifying and closing difficult to attract candidates. Deep knowledge across the entire candidate lifecycle, from talent mapping, research, sourcing, interviewing, to closing Experience working closely with product and design leadership, or recruiting product and design talent Track record of building and coaching high performing passive recruiting/sourcing teams. Proven data guided approach to decision making. Ability to think strategically and proactively. Nice to haves: Ability to think strategically and proactively. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Sep 17, 2019
Location: San Francisco, CA Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. Read more about our values and culture here. Our world class recruiting team builds the foundation of our success by finding extraordinary people that share our vision. In this role you’ll find yourself partnering directly with Talent leadership and Recruiting Operations team to own and continuously improve recruiting related trainings, programs, tools, and processes we use to find, interview, and hire amazing talent. If you thrive on ownership, process improvement, and working creatively and collaboratively with teammates to make great hires, this is the role for you!  What you’ll be doing (ie. job duties): Evaluate, create, and implement training programs for Talent Org (recruiters, sourcers, recruiting coordinators), Hiring Managers, and all types of Interviewers. Communicate any process updates and own any change management with the global Recruiting team, Hiring Managers / Interviewers, and the Leadership team.  Manage vendor and agency relationships, serving as the primary contact and administrator on current tools and agencies, while also researching new ones for the team to use. Routinely measure tool usage and ROI of sourcing platforms (subscription and contingency based), 3rd party staffing firms/partners, productivity tools, and make recommendations on renewals and terminations.  Collaborate cross-functionally with HR, Finance, Procurement, Legal, etc as it relates to internal process, managing budget, and vendor onboarding/offboarding. W hat we look for in you (ie. job requirements): 5+ years experience working within a Talent organization with direct experience in a recruiting operations-related role.  Experience creating and running recruiting related  training programs for distributed teams of 40+. Demonstrated ability to enhance existing recruiting processes and drive process adoption across users. Experience onboarding, integrating, managing, and offboarding recruiting related technology tools/vendors and agencies. Data driven approach to measuring program effectiveness and recruiting tool usage & ROI.  Strong understanding of recruiting related metrics and reporting.   Excellent written and verbal communication skills. Nice to haves: Experience scaling process in a hyper-growth company. Previous experience as a recruiter. Advanced skills in data analysis and reporting.  Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.
Grab Singapore
Sep 17, 2019
THE TEAM: The BD & Partnerships team at Grab Singapore builds and grows strategic partnerships with our top partners in Singapore, working across a range of marketplace solutions within the Grab ecosystem (Transport | Food | Payments). We want to ensure that Grab’s solutions contribute to the growth and success of our strategic partners, our micro-entrepreneur partners and the continued benefit of all our consumers in Singapore. To this end, we are looking for a strong Head of BD & Partnerships in Singapore to drive partnership strategy, build new partnerships and grow existing ones that enable Grab to be the Superapp of choice for all our consumers and partners, while successfully leading a diverse and highly motivated business development and partnership team across multiple Grab verticals. This role will also play a key part in the ideation, operationalisation, launch and growth phases of all new projects and products for Grab in Singapore. To perform this role well the candidate should be able to: Have strong communication skills, strategic analysis & planning skills and attention to detail Understand the different product verticals and growth levers across the Grab ecosystem Work to strict timelines and have a track record of solid leadership in driving high value strategic partnerships across Singapore and / or Southeast Asia . THE ROLE: You will report to the Head of Strategy & Insights. PEOPLE MANAGEMENT Oversee all people management aspects including managing a highly motivated team, hiring / coaching / mentoring / retaining best-in-class performers, resource planning, career development and providing guidance for your Team Leads. Provide a conducive and progressive team environment for growth and learning. Set clear partnership, pipeline management goals and KPIs for the team across multiple opportunity areas Be a Role Model by ensuring a healthy working culture based on mutual respect and by personally embodying and demonstrating Grab principles. LEADERSHIP | PERFORMANCE Build and manage strategic partnerships, top merchant partner acquisition, special projects and new business launches & expansion to ensure Grab achieves its business objectives. Identify, engage and build strong lasting relationships with strategic partners Ideate, pitch and flawlessly execute market-defining and ecosystem enabling partnerships Support the Regional Business Development & Partnerships teams in their OKRs.     STRATEGIC ROADMAP | PARTNERSHIPS Build, communicate and implement a process and data-driven strategic roadmap for the BD & Partnerships landscape for Grab in Singapore. Analyse and identify future potential growth areas as well as opportunities for new partnerships and revenue streams. Enhance business value & revenue streams from existing top partnerships, while maintaining and growing a healthy pipeline of new partnership leads. Structure deals, build relationships, lead and close negotiations, build the business case for new or renewed deals with strategic partners and coordinate across multiple Grab departments. You are expected to professionally, legally and amicably handle all partnership disputes. Be extremely organized, and bring a high level of attention to detail and efficiency while working under tight deadlines and on multiple initiatives simultaneously. Nurture and expand the company’s relationship with top priority partners and decision makers. Enable your team to leverage customer, industry, CRM and data-backed insights to achieve excellence and surpass partner and internal Grab expectations. SPECIAL PROJECTS | NEW BUSINESS Conduct market sizing, consumer & market research to launch Grab’s new consumer products. Independently manage a project P&L, operations and project team.   REQUIRED QUALIFICATIONS: Bachelor’s Degree (University) required Excellent command of written and spoken English. Effective strategic planning, presentation skills and execution, business modelling and data analysis (MS Office, Google Docs / Sheets / Slides). A strategic consulting background is a plus.   Excellent in advanced negotiations with C-level, problem solving, analytical abilities and pipeline management. Proficiency in CRM tools like SalesForce and related reporting dashboards. Mature profile with at least 10-12 years of experience in Business Development / Strategic Partnerships / Management Consulting roles with minimum 2-3 years of experience leading high performing teams across Singapore and / or Southeast Asia. Experience in fast paced sectors such as management consulting, technology, digital media and / or high growth startups driving transformational growth. People skills & attributes: Interpersonal skills to effectively network within the company and customer hierarchy. Empathetic nature with an acute ability to understand what partners want from Grab. Strong conflict resolution skills to manage both internal and external stakeholders. Committed and highly collaborative leader who can coach / mentor their team while successfully establishing a healthy working culture based on Grab principles. Ability to effectively manage and motivate a team to focus on the overall strategic roadmap, achieve near-term business KPIs and ensure partnership success. Self-driven and highly motivated individual who can work well in a startup VUCA (Volatile, Uncertain, Complex, Ambiguous) environment. Should have a deep desire to excel and develop a career in a fast growing tech company. Should have demonstrated integrity and respect in the performance of their duties.
Grab Singapore
Sep 17, 2019
Get to know our Team : Grab’s lending business (GFSA – Grab Financial Services Asia) is a recent addition to Grab’s array of product and service offerings focused on extension of Micro credit to drivers, agents and merchants in Grab’s ecosystem. GFSA team is a combination of strong talent pool in its Regional Hub (Singapore) and deep local market operators across its focus markets. We are incredibly excited about the opportunity ahead of us. We are looking to put together the best possible combination of business build drive, industry expertise and local market depth as part of our team. GFSA team is responsible for end to end conceptualization, design, development, execution and ongoing management of all lending activities in its focus markets and segments. The Regional Credit Risk team is responsible for setting up and execution of the credit risk management policies and procedures, work in closely with the Data Analytics team to develop cutting age Credit Algorithm/Models and assist in shaping technological and risk methodology improvements for all the markets. The individual joining the Regional Credit Risk team will have the unique opportunity to rapidly grow professionally as the team embarks on this new journey across all aspects of the credit risk framework, from data integrity, to systems, reporting, and risk/capital methodologies. Get to know the Role : Developing the core credit framework for the region and implement across markets Assist in development and implementation of data collection, data analytics and other strategies to analyze statistical efficiency and guide decision-making Work with data scientists and other functions to deep dive on core credit issues and prioritize business and information needs Establish measurements to analyze credit model performance, uncover insights and/or identify targeted areas for improvements Monitor credit performance metrics to identify issues, new and innovative credit processes or feature improvements and business growth opportunities Effectively conceptualize analysis to various stakeholders Assist in proving inputs from Credit Risk perspective for regulatory approvals across multiple markets. Assist in designing and implementation of reports and performance measurement dashboards The Must Haves : A Master’s degree, preferably in Statistics, Mathematics, Economics Minimum 5+ years relevant work experience in an Credit policy, Credit analytics or insights related role. Strong foundation in data query/manipulation using SQL and data visualization using tools like Tableau Strong programming languages like SAS, R, Python, SPSS, Matlab or other tools for statistical analysis Strong analytical skills with the ability to collect, organize and analyze significant amount of information with attention to detail and accuracy Adept at queries, report writing and presenting findings Self-motivated and independent learner who is willing to share knowledge with the team Detail-oriented and efficient time manager who thrives in a dynamic and dynamic working environment Good to Have : Prior experience in managing regulatory approvals in SEA region Technical expertise regarding data models, data mining and segmentation techniques.
Grab Singapore
Sep 17, 2019
Get to know our Team: Grab’s lending business (GFSA – Grab Financial Services Asia) is a recent addition to Grab’s array of product and service offerings focused on extension of Micro credits to drivers, agents and merchants in Grab’s ecosystem. GFSA team is a combination of strong talent pool in its Regional Hub (Singapore) and deep local market operators across its focus markets. We are incredibly excited about the opportunity ahead of us. We are looking to put together the best possible combination of business build drive, industry expertise and local market depth as part of our team. GFSA team is responsible for end to end  conceptualisation , design, development, execution and ongoing management of all lending activities in its focus markets and segments.   Get to know the Role: Regional MSME Credit Program Manager manages Micro, Small & Medium Enterprise (MSME) credit portfolio by developing, tracking and overseeing credit risk management policies & procedures and underwriting framework. The team member works closely with the Country Risk team and country operations team to ensure risk objectives are met. The individual joining in this position will have the unique opportunity to rapidly grow professionally as the team embarks on this new journey across all aspects of the credit risk framework, from data integrity, to systems, reporting to compliance. The day-to-day activities: Jointly, along with Regional Credit Risk Head and Country Credit Risk Lead, owns the credit quality (Target NPL, Write-off etc) of MSME portfolios. Optimize underwriting and customer portfolio management risk policies through use of analytics and strategies for MSME portfolios and roll out to respective countries. Drive business agenda with potential partners and to evaluate the right economics of risk and profitability  Assist business decisions through targeted acquisitions and profitability analysis Constantly monitor portfolio risk reports and effectively use the reports to identify potential opportunities to enhance efficiency of credit programs and processes To provide regular & ad-hoc credit risk evaluation and advisory to Country teams, Regional Risk Head and key stakeholders Understand and implement the best lending practices in all markets and to embed successful acquisition strategies  Assist MSME product and MSME credit programs, including the review / estimation of risk parameters, product pricing, product structure and regulatory requirements Assist in setting up the generation one of the compliance framework and assist in regulatory reporting on an adhoc basis. The must haves: A Master’s degree/Bachelor’s degree, preferably in Statistics, Mathematics, Economics Minimum 8+ years relevant work experience in MSME Credit Underwriting, MIS Reporting Credit policy, Credit analytics or insights related role and Lead a team of at least 2-3 members for a minimum of 2+ Years  Expert in MSME customer’s credit life cycle and well versed with MSME Credit Policy, risk mitigation and collection strategies Strong interpersonal skills with highly developed capacity to influence related business stakeholders Expertise in verbal and written communication skills Strong analytical skills with the ability to collect, organize and analyze significant amount of information with attention to detail and accuracy Self-motivated and independent learner who is willing to share knowledge with the team Detail-oriented and efficient time manager who thrives in a dynamic and dynamic working environment. Good to have: Proficiency in both English and Local Language  Technical expertise regarding credit risk models, data base management and segmentation techniques. Have experience in digital lending for either or both for consumer and SMEs
Grab Singapore
Sep 17, 2019
Get to know the Role:- Own and be accountable for accuracy, timeliness, effectiveness and efficiency of all processes related to controllership for Grab Financial Group Ensure financial compliance (eg statutory, regulatory and tax compliance) of responsible Grab entities, as well as provide product area support to controllership team Collaborate with technical accounting, legal, tax, treasury and compliance to ensure we are appropriately accounting for any new initiatives and partner with them on accounting memo and policies Review monthly Group management account and year end financial statements are prepared timely and accurately Expected to have strong presence and provide your finance point of view clearly and convincingly to other stakeholders Will have the opportunity to drive the implementation of GFG new business initiatives for Finance by partnering with IT finance, Product, Legal, Business partnering and marketing.      You must be comfortable working independently, dealing with ambiguity, be organized and process effective interpersonal skills to successfully partner with cross functional teams Your ability to influence, communicate and drive change and value to the business will be critical Day-to-day activities: Ensure cross-finance readiness for lending product initiatives in all region, providing jurisdictional expertise Project manage and implement various company-wide strategic initiatives as well as Finance internal projects. Think through the implications to various finance teams and drive all the work streams to complete deliverables in line with commitments Identify opportunities to eliminate or standardize activities and automate where possible – make finance and related processes are simple and effective as possible (Keeping internal customer in mind) Represent finance on a cross-functional integration team with strong influence to ensure that they incorporate finance requirements into the product development Provide insightful information and expectations to management to aid in long-term and short-term decision making Qualifications - Education requirement Bachelor’s degree in a Business/ Commerce discipline or equivalent practical experience Qualified accountant (CA/CPA/ACCA) or other professional accounting accreditation Experience with IFRS Experience requirement Ability to work in a cross-functional, fast-paced environment and to lead and drive complex operational initiatives Collaborative working style and ability to work with business owner/ business partner Knowledge of finance, full set accounts, budgeting/forecast and internal control principles Good team player who is hands-on, committed and responsible and can deliver with tight deadlines Possess professional qualities with good communication, interpersonal skills and teamwork Strong project management experience with proven track record of driving transformational initiatives through successful execution and ability to influence stakeholders Ability to thrive in a fast-paced, high intensity environment Highly numerate with strong analytical and problem solving, influencing and change management skills. Ability to think out of the box and make judgement calls. High level of dependability with a strong sense of urgency and results-orientation. Strong business acumen
Grab Indonesia
Sep 17, 2019
Job Purpose Part of the core GrabFood city Makassar team, to lead and grow the business Monitor and drive improvements in the city performance, understanding local city dynamics by area and time, to improve reliability and overall marketplace efficiency Build strong local operational processes, working with local and country teams Key Responsibilities: Functional Responsible for monitoring and improving overall city marketplace performance. This includes building processes to monitor real-time activities on the ground, and implementing operational fixes to improve reliability. Proactive collaboration with local Driver Operations teams as well as country teams and product teams to improve the overall GrabFood Driver experience Manage local team for on ground operational work People Hire and manage strong local operations team Key Requirements Minimum 2-3 years of relevant work experience in consulting, operations management, financial services, or start-up/tech industry Strong analytical ability, comfortable with analysing data to make decisions Strong people and stakeholder management experience Understand how to build processes, with great communication/interpersonal skills Able to communicate in English, including reading/writing Willing to be hands on as needed and proactively assume responsibilities and ownership Ability to work independently and deal effectively with complex, changing and ambiguous environment
Grab Singapore
Sep 17, 2019
Get to know our Team: The Singapore Operations team oversees, shapes and grows the business in Grab Singapore. We contribute towards Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers in Singapore. We develop and execute business strategies that help us achieve our vision in serving our community. As part of the Singapore Operations team, the Singapore Strategy team (part of the larger Singapore Strategy, Strategic Projects and Insights team) is responsible for overall Singapore Country Strategy, spanning across all business lines (e.g. GrabPay, GrabFood, GrabCar). Get to know the Role: Lead studies for top of agenda, high impact strategic topics, as part of the overall Singapore Country Strategy (>50%) Direct contact with senior executives in the organization Occasionally lead or deliver day-to-day execution of high impact initiatives Occasionally support strategic partnership discussions with external partners, which could include some due diligence work (<10%) Minimal travel required (<5%) The day-to-day activities: Be a sounding board for the strategic decisions of senior management staff including Country Head and Vertical Heads Ensure a well-coordinated Country Strategy for Singapore, by coordinating with other Grab teams (both local & regional) and facilitating cross-team collaboration Support planning & analysis of high impact strategic initiatives: e.g. providing a fact base, structuring and helping with issue identification and solutioning, advising on the practicalities of implementation Support strategic discussions with external partners Support updates to senior management Mentor and guide junior members of the team The must haves: Min 2 - 3 years of experience at top tier strategy or management consultancy firm Strong academic track record Strong background in strategic thinking, analytics & demonstrated ability to problem solve Experience with hands-on engagement, strong interpersonal / influencing skills Convincing executive presence, solid spoken and written communication skills including executive level communication / slides Able to work independently and in teams The good to haves: Highly adaptable across situations / topics / industries Experience in engaging across Asian markets and cultures
Grab Philippines
Sep 17, 2019
Get to know our Team: GrabAds is bringing to market innovative, first-of-a-kind advertising products. Encompassing both offline & online, you can see our ads platform at work on the outside & inside of vehicles and also in our app. What you can’t see is the data that powers the ads and pretty much everything else at Grab. We’re leveraging our unique data and large, growing user base to offer an advertiser experience like no other. At the same time, we’re creating value for our users, drivers & merchant partners. Get to know the Role: As Senior Account Executive for GrabAds Philippines, you will source & sell-through advertisers for campaigns with GrabAds across both offline & online. You will pitch leading advertisers directly & through their agencies. You will work alongside other GrabAds sellers and maintain a pipeline tracking towards a quarterly quota. The day-to-day activities Pitch & win clients for GrabAds campaigns Build & maintain high-level media buying relationships Pipeline management, sales forecasting and key sales reports with business KPIs ​The must-haves: 4-7 years of digital media sales experience in the Philippines Extensive experience of working & selling to senior marketing leaders on agency & brand side Excellent communication & presentation skills Analytical with a strong bias for data-based decisions Team Player with the ability to work across a matrix environment in a fast-paced environment Strong organizational skills with the ability to manage multiple accounts Previous sales forecasting experience   Proven track record of delivering against targets
Grab Indonesia
Sep 17, 2019
Get to know our Team : The Grab for Work team's goal is to very simply get corporations to use Grab. Whether it's for business meetings, trips to the airport, or client events we want SE Asia's workforce to think "Grab" each time they travel. We serve companies as small as 1-2 people all the way up to Fortunate 500 companies with the aim of driving SE Asia forward. The day-to-day activities : Work closely with sales, sales ops and compliance team to ensure maximum productivity and efficiency Review and conduct analysis of performance and metric reports against KPIs and sales goals Build meaningful reports and dashboards on sales pipeline, with data-driven insights Maintain and improve data integrity Provide training to sales teams on new sales tools and process changes Provide assistance with sales incentive compensation administration Provide support to Sales Ops Manager on a day to day basis The must haves : Excellent interpersonal and communication skills Recognized Diploma preferably with 3 years of relevant experience within operations or sales organisation environment Meticulous, organized, able to multitask and adapt quickly to all kinds of situations Team player with initiative and strong sense of accountability towards internal and external stakeholders Self-motivated, highly organized, able to work with minimal supervision and under pressure Thrives in a dynamic and fast paced environment in meeting critical deadlines Able to work well both independently and as part of a team Able to plan and prioritize tasks effectively Proficient with Excel and pivot tables Willing to be under contract status
Tanium 6401 Hollis St Suite 125, Emeryville, CA 94608, USA
Sep 17, 2019
The Basics: Tanium’s Sales Enablement organization is seeking a Coordinator to support the rapid growth of our sales and employee training and curriculum programs. This role will assist with the planning, registration, execution and tracking/reporting of high-impact training initiatives. This individual will also project manage Sales training course and HR development. A successful Coordinator for this team will be an organizational guru, who loves to continually scale and improve processes, support new tool adoption, as well as partner cross-functionally with teams across Tanium. This position is designed for someone eager to broaden their experience and work in a world-class Global Enablement organization! What you’ll do: Project Manage enablement components (Project plan, scheduling, registration process, delivery, reporting) of in-person and e-learning Sales and HR-driven training courses Partner with finance and legal teams when necessary to support the procurement process, managing vendor contracts through Tanium’s internal processes Act as knowledge manager, cataloging all presentation content and supporting material for training events and programs Collaborate closely with other members of the Global Enablement team to leverage best practices and programs, executed on a global scale Ensure that programs are executed efficiently, on time and on budget We’re looking for someone with: Education: BA/BS degree required Experience: 1 year of project management, coordination or administrative support experience required; 3 years preferred Training or Sales experience a plus Other: Strong verbal and written communication skills required Superb focus, attention to detail and organizational skills required Ability to work in a fast paced, quickly changing environment required Experience with Salesforce.com strongly preferred Experience with Google products, Microsoft Word, Excel, PowerPoint preferred About Tanium: At Tanium, we empower the world’s largest organizations to manage and protect their mission-critical networks. There’s a reason why 6 of the top 10 retailers, 12 of the top 15 US banks, and 4 of the US Armed Forces use Tanium. We provide lightning-fast capabilities at their fingertips to see everything and do anything across their computer networks – with unparalleled scale. We pride ourselves on being unstoppable in the pursuit of our mission. We are diverse problem solvers driven to do the right thing and win as a team. Join our team at tanium.com/careers.