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Airbnb Seoul, South Korea
Aug 17, 2019
No global movement springs from individuals. It takes an entire team united behind something big. On the Community Support: Claims team at Airbnb, we’re proud to be at the forefront of the sharing economy. We recognize that we are the leaders of a new, worldwide phenomenon, and it’s why we’ve worked so hard to build the trust at its foundation.   With 100 million lifetime guests, and 2 million listings in over 190 countries, trust is what makes it work. Together, we work hard, we laugh a lot, and we are passionate about working to create the most trusted community in the world. We are looking for enthusiastic, dedicated crisis management investigators who will be able to help our hosts and guests when they need us the most. We are looking for talented, experienced Claims professionals to join our Property Claims team and help us provide an exceptional customer support in Seoul, South Korea. The right candidate will be a dispute resolution oriented person, who treats clients fairly and equitably, but also makes sure claims are legitimate and reasonable. They must have a passion for innovation and have some relevant applicable experience, preferably in property damage liability and/or catastrophic and fatality; and/or dispute resolution, third party adjuster management e­-commerce and conflict resolution.   Responsibilities Claims specialists are broadly accountable for the following activities and responsibilities: Primary Function:  The core work of Property Claims Specialists is to provide excellent community support for host and guests seeking assistance from Airbnb Host Guarantee,  Host Protection Insurance Experience Protection insurance.   Handle the designated inboxes through inbound and outbound tickets/emails, outbound calls and case work.  Initiating, investigating and resolving cases involving complex damages, liability claims, potential fraud, or brand risk, verifying facts, and determining resolutions based on internal policies. Working closely with stakeholders to align on case strategy. Compiling incident reports at the direction of leadership; Providing upward feedback, regarding the status of claims, communicating regularly with supervisors and managers. Crafting clear and concise resolution plans in order to drive fair and accurate outcomes. Effectively collaborate with and monitor third party claims administrators. Mastering knowledge of company policies and procedures inside and out, being an expert in claims verification, payment processing, dispute resolution and fraud detection.   Determining compensation and validity of the claims, identifying possible claim risks and/or liaising with other departments to de-escalate active threads.  This process will require excellent negotiation skills and might involve stakeholder relationships and research. Maintaining high levels of confidentiality while performing investigations. Secondary Function: dedicated to project work, supporting senior specialists and leadership on the execution of Change Management and other initiatives. Acting as a content advisor, and supports function on the execution of Change Management initiatives.   Acting as a process advisor for impact initiatives and/or cross-functional projects to meet strategic goals. Acting as a mentor and advisor/Subject Matter Expert for new hires and site partners - (Idea is they identify gaps in Work Flow, processes and escalate for improvement) Attending functional business reviews as required Attending large loss case reviews as required   Requirements : Location: Seoul, South Korea Background in advocacy, crisis management, or e-commerce customer service experience in risk management or related Trust and Safety field. Language skills: Fluent English and Native Korean  both verbal and written Must be available for a regular schedule of 5 days work week (40 hours), mutually agreed with your Lead, able to work on weekends and public holidays. Shifts may include evening or early morning hours Bachelor’s Degree or equivalent and knowledge of a second (market-specific) language Strong verbal (phone) and written (email)  interpersonal communication skills Passion for dispute resolution and a drive for results Detail Oriented - you do your due diligence when completing an investigation Background in advocacy, crisis response, dispute mitigation, or emergency response management Or, background in fraud and/or online investigations with experience handling personal injury, personal harm, or property damage related issues Ability to learn and adapt to new technologies Solid judgment and a strong moral compass Excellent problem solving, critical thinking and customer service skills Calm and empathetic - you are able to adapt to any situation by personalizing responses and educating our community while remaining level headed in tough situations. Ability to multi-task, organize and work with rapidly changing priorities. Innovative and passionate about continued process improvement. Idea-driven, confident and articulate.     Apply now
WeWork New York, New York, United States of America
Aug 17, 2019
Central Growth is comprised of eight teams that are responsible for making sure we sustain WeWork’s exponential growth by focusing on the value propositions, product offerings, and member experiences and touchpoints that matter most. We work closely with our sales and marketing teams, along with a broader set of cross-functional partners to test, incubate, and scale our ideas. THE ROLE We are looking for a Global Head of Sales Operations and Strategy to spearhead high-priority Global, Regional and Functional Growth strategic initiatives. The role will sit at the nexus of HQ and Regional leadership and partner with Sales and Marketing and the Executive Growth team to drive top and bottom line impact through analysis, operational insights and strategic initiatives. The ideal candidate has experience of leading broad in scope and impactful projects at a global organization. YOU WILL Serve as a strategic partner to the Head of Sales to identify business opportunities, improve efficiency, measure performance and support the Growth organization as it scales Provide support to HQ-driven initiatives through providing feedback, socializing the initiative in region and ultimately training and driving adoption Collaborate closely with business owners across functions to understand the key levers and areas of opportunity for their businesses Manage, lead and develop a global team of 50+ Sales Operations professionals working cross-functionally across regional, central, and segment focuses Lead the process for development of the long term strategy as well as fiscal-year goals, set direction, and drive resource alignment Own sales analysis of historicals and pipeline management for forecast accuracy Lead regional planning and resource allocation with functions and segments leaders Develop and implement a robust process around goal setting across cross-functional teams Consistent evaluation of channel sales opportunities   Drive strategy with the Central Growth Operations team around rules of engagement across teams and develop solutions to enforce behaviors Manage stakeholder engagement strategy across Sales, Marketing, Real Estate, Technology and General Management teams Implementing Sales Operations best practices and roll out strategy globally YOU BRING 15+ years related professional experience in sales operations with global public company 8+ years of people / team management experience is a must Experience in management consulting is preferred Strong analytical, communication and problem-solving skills Proven track record working with all levels of management and across multiple and dynamic functional teams Highly motivated, self-starter, organized, independent, analytical, detail oriented; metrics-driven Ability to work effectively with and in leading cross-group and cross company initiatives
WeWork Los Angeles, California, United States of America
Aug 17, 2019
DEVELOPMENT USCI // Project Delivery Assistant Delivery Project Manager Description of Role  The Assistant Delivery Project Manager supports the role of the Senior Delivery Project Manager and the Delivery Project Manager and their associated tasks.  The ADPM helps organize and ensure process is followed, documents the process and ensures that all documentation is in place and filed correctly. This person will also assist in creating project Work Authorizations for each required vendor and subsequent task management. They are an integral part of the team's success and helps field any concerns or questions internally or externally to ensure the project continues forward . Objectives Ensure all consultants are onboarded timely to maintain project schedule Preparation + retention of all required project documentation Shows interest in personal and professional development   Enhancement of professional and personal skillset Accountabilities  Meeting documentation (directory, meeting minutes, etc)  Submit contract requests to Commercial Management On site monitoring when required (furniture install, move in, etc) Assist SDPM or DPM as required Project "close out" follow up, monitoring + tracking Document management + control Travel to project sites as required Qualifications, Essential Skills And Experience Associate or Bachelor Degree from an accredited institution in Architecture, Interior Design, Engineering, or Construction Management is preferred. Zero to three (3)  years minimum construction project  management experience in a fast paced retail setting Background in real estate development, construction or construction design is a must have with contract values of +$2M USD.  Be familiar with construction industry best practices, building and local codes.  Ability to review and track project budgets and schedules Familiarity with architectural, furniture and space planning drawings and their use. Flexibility with work hours and available on call after working hours for handling urgent issues. Ability to travel to sites (and regionally) as required Highly organized with strong analytical skills Strong interpersonal skills with an ability to interact with designers, contractors and enterprise clients  Organizational skills with the ability to identify and manage priorities Excellent written and verbal communication skills Detail oriented approach to job responsibilities Ability to multi-task and work both in a team environment and independently Proficiency with Excel, MS Project, PowerPoint and Job Cost Accounting software.
WeWork London, United Kingdom
Aug 17, 2019
The Opportunity: Due to our continued growth and success, our UK&I region is rapidly expanding, and with that in mind we are looking for a ‘Facilities Operations Manager’ with multisite experience who possesses exceptional 'Customer Service' skills and ‘Facilities Operations Management’ experience to join our team in Manchester (travel across the UK and Ireland will be required for this position). Position Goals & Objectives: This role will be responsible for the ownership and management of the division’s operational standards and KPIs. To succeed in this role you will need to have a proactive approach to Operational Standards, Safety, Communication and Cost Management. The ideal candidate will bring multisite experience in supporting the operations, safety and project management of new building openings as well as day to day FM operations across a number of sites. Responsibilities & Duties (incude but not limited to): Provide support in all trades to effectively maintain buildings and continually reduce defects Increase operational effectiveness & efficiency of buildings and infrastructure Illustrate the WeWork core values and strive to achieve our mission Assist in building the portfolio facilities team as needed Directly manage portfolio facilities team Maintain Portfolio’s 90% SLA Minimize overtime hours paid in portfolio  Be the first point of escalation for large facility maintenance emergencies and Community Director Work with service contractors & Facilities Leads to schedule as needed Prioritize daily facility issues and effectively delegate responsibilities Daily oversight of facilities budgets and spending Oversee maintenance-related procurement requests Project-manage portfolio large-scale maintenance projects Directly oversee portfolio facilities personnel in triple net lease buildings Execute on Global strategy set by Head of Assets management and Facilities Ensuring Fire & Life Safety Negotiate and maintaining facilities service contracts including but not limited to: MEP Elevator Pest Control Waste Removal Develop and oversee all Preventative Maintenance Programs Act as the liaison between the Community Management team and the building’s Property Management team for any escalated issues Manage time sheets Solve escalated (level 2) maintenance requests submitted via ticketing system Weekly review of the Zendesk data reports to: Drive SLAs to 90% Manage assignees/staff performance Planning resolutions for aging tickets Identify and act on Facilities’ categories with recurring SLAs below 75% Facilitate the purchase of emergency items Meet KPI targets within the portfolio set by Global Head of Facilities & Asset management Participate in building opening Hand Over and Punch List completion    Experience and Requirements:   Excellent communication, organization and written skills in English is a MUST 5 plus years experience in overseeing the maintenance function for a minimum of 5 locations Experience managing a team of greater than 5 employees Must be able to work independently or on a team 5 plus years of management experience in the facilities, construction or related industry Strong working knowledge of commercial MEP systems, specifically HVAC, plumbing, fire and life safety systems and electrical distribution network.
WeWork San Francisco, California, United States of America
Aug 17, 2019
About WeWork WeWork is the platform for creators, providing hundreds of thousands of members around the world with space, community, and services that enable them to do what they love and create their life's work. Our mission is to create a world where people work to make a life, not just a living, and our own team members are central to that goal. Over the past nine years, WeWork has established itself as the world’s fastest growing space-as-as-service platform. Spanning 485 locations in 105 cities across 28 countries, WeWork offers companies of any size the ability to respond to a rapidly changing business and talent landscape via a network of prime, enterprise-grade spaces designed to drive productivity and connection. The result: companies can focus on what matters and offer their people purpose-built environments in which do their best work. And that’s not all, WeWork member companies are already making an impact that’s felt around the world . With that, we are looking for a creative, analytical, and collaborative doer to join our fast-growing product marketing team. Job Description Reporting into the VP of Global Product Marketing, the Director, Product Marketing - Competitive Intel/Market Research will be responsible for producing and inspiring better business decisions by bringing analytical rigor and best-in-class research insights into every day decision making.  Working closely with the product, UX, sales teams and product marketers, he or she will source and drive cutting-edge research and analytical projects that will 1.) utilize customer datapoints and competitive landscaping to inform our product roadmap and 2.) mine sales and current GTM performance to better tailor marketing content and sales and training assets, as well as optimize our marketing outreach and targeting.  What you’ll do Partner with product, UX, sales and marketing counterparts to discover and distill emerging trends and market insights that help identify new product categories and offerings for the organization to pursue.  Develop deep expertise around all things commercial real estate, workplace technologies, workplace experience, and future of work trends and be the “insights API” the greater team can tap into.  Refine audience targeting, customer personas to drive higher impact for our hundreds of thousands of members, and better reach the million+ potential customers who can benefit from WeWork’s services. Help build a stronger analytical and reporting foundation for sales and other customer teams to cull insights and formulate GTM strategy, including win/loss analysis, segment and cohort analysis globally and by region. Spearhead research around ROI, TEI to better position WeWork in the marketplace. What you’ll bring 10+ years of total experience with 5+ in B2B product marketing, preferably at a fast growing tech company, established company where change is the only constant, or other hyper-growth environments. The ability to inspire and present to cross-functional teams, and make everyone smarter with mic-drop insights. Excellent verbal and written communication skills with a sharp eye for detail. An analytical mind, topped with insatiable curiosity , and the courage to ask why more than 5 times. Ability to thrive in a fast-paced environment. Your own, authentic self to work.
WeWork New York, New York, United States of America
Aug 17, 2019
WeWork Mission WeWork is the platform for creators, providing hundreds of thousands of members around the world with space, community, and services that enable them to do what they love and create their life's work. Our mission is to create a world where people work to make a life, not just a living, and our own team members are central to that goal. About the team The Building Automation team sits within the Building Technology mission in the Technology group. Our mission is to make every building system work in harmony with our community. We achieve this by working with other Technology teams to integrate all BMS and control systems into a common data engine, deploying connected sensors and devices to monitor space conditions, displaying the right information and control points in the right applications for our members, community and facilities teams, and developing rules engines and machine learning applications to remove the need for manual decisions and actions. About the role The key focus of this role will be working with our Core Platform team to integrate building systems (BMS, Lighting, IoT) into our Building Kit data engine. The Program Manager will be the subject matter expert on these systems to support our software engineering teams. You will pilot these projects in one building, and then develop and oversee plans for a rollout across our fleet. The Program Manager will need to think at a global scale across multitudes of different systems and protocols. The ideal candidate will have been in the weeds as a controls integrator before moving on to help push forward the open-source IoT controls philosophy. What you will be doing Drive implementation and delivery of large-scale Building Technology initiatives, with a focus on HVAC & Lighting controls, and IoT devices Provide transparency to program status (decisions, release/production issues, dependencies, risks, metrics, milestones, etc.) on an ongoing basis through status reporting to all stakeholders, team members, and interested parties Critically evaluate new Smart Buildings technology and vendors for implementation into multi-functional WeCo initiatives Lead multi-functional development on new technology from design through pilot and full scale rollout Build and lead complex plans that include detailed project schedules, resource constraints/requirements, critical path analysis, and other key performance metrics Initiate technical programs by leading alignment on program scope, release planning, aligning one or more teams on vision, business goals, creating program structure, and securing cross-functional support Lead workgroup alignment meetings to make key decisions, remove obstacles, and address key program issues. Be the key driver to ensure business goals are met and support the strategic vision of each program. Understand mission dependencies and lead cross-functional teams towards technical solutions for Building Automation systems Anticipate and purposefully remove obstacles that slow down or prevent project teams from delivering on project goals Be a thought leader who can help advance our Smart Building Technology and Automation strategy globally both internally and externally You need to have Depth of experience in BACnet and Niagra protocols 5+ years of expertise in either HVAC or Lighting control systems, with breath of experience covering the other Significant experience working on commercial properties preferred Familiarity with API protocols (experience at authoring or evaluating a benefit) Robust understanding of IoT networks including but not limited to BLE, Zigbee, LoRaWAN, WiFi, etc. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
JUUL Labs Austin, TX and Mountain View, CA
Aug 17, 2019
THE COMPANY: JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries. We’re an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we’re growing rapidly to deliver on our mission. We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals. ROLES AND RESPONSIBILITIES: JUUL Labs is looking for a Senior Platform Manager to work on our IoT connectivity platform and help connect the millions of products we ship every year. The ideal candidate has a strong background in server engineering, distributed algorithms and a passion for working on large-scale systems. In-depth knowledge of software development best practices Collaborate with internal teams, write code, and help define and review architecture for new products Partner with project teams to ensure that JUUL’s infrastructure components support the necessary requirements and are reusable across projects. Some domestic and international travel required PERSONAL AND PROFESSIONAL QUALIFICATIONS: A bachelor’s degree in Computer Science or Engineering or equivalent or professional experience A minimum of 10 years in a software engineering management or technology leadership role A minimum of 7 years in a senior management/leadership role 7+ managing embedded systems projects 7+ years working in cross-functional software teams, including embedded projects. Security and secure development experience is a plus Command of hardware and software integration challenges Self-aware, confident, collaborative, communicator with an understanding that everything we do is for the customer/user experience. JUUL LABS PERKS AND BENEFITS: A place to grow your career. We’ll help you set big goals - and exceed them Work with talented, committed and supportive teammates Equity and performance bonuses. Every employee is a stakeholder in our success Boundless snacks and drinks Cell phone subsidy, commuter benefits and discounts on JUUL products Excellent medical, dental and vision benefits Vapor, JUUL, Work Culture, Fast Paced, Start-up, Growth, Vape, Technology, Software, Hardware, Consumer Electronics, Manufacturing, Design, Product, Disruptive, Revolutionary, Cutting Edge, App, Android, eCommerce, B2C, San Francisco, Bay Area, IoT, San Jose, Los Angeles  
JUUL Labs Austin, TX
Aug 17, 2019
THE COMPANY: JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries. We’re an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we’re growing rapidly to deliver on our mission. We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals. We are in search of a Senior Platform Firmware Engineer to work on our IoT connectivity platform as we connect the millions of products we ship every year.  The ideal candidate has a strong background in server engineering, distributed algorithms and a passion for working on large-scale systems. ROLES AND RESPONSIBILITIES:   JUUL Labs is looking for a Senior Platform Test Engineer to work on our IoT connectivity platform and help connect the millions of products we ship every year. The ideal candidate has a strong background in embedded engineering, connected devices and a passion for working on large-scale systems. Write and test high quality code across systems written in Go Work with internal stakeholders to help debug application and platform specific code Collaborate with internal teams, write code, and help define and review test plans for new products Partner with project teams to ensure that JUUL’s infrastructure components support the necessary test requirements and are reusable across projects. Utilize your technical expertise to help develop the test programs used by automated systems within JUUL Some domestic and international travel required PERSONAL AND PROFESSIONAL QUALIFICATIONS: Expert experience with at least one of C, C++, Golang or Python 5+ years working in cross-functional software teams, including expertise in embedded projects. Security and secure development experience is a plus Command of hardware and software integration challenges Self-aware, confident, collaborative, communicator with an understanding that everything we do is for the customer/user experience. JUUL LABS PERKS AND BENEFITS: A place to grow your career. We’ll help you set big goals - and exceed them Work with talented, committed and supportive teammates Equity and performance bonuses. Every employee is a stakeholder in our success Boundless snacks and drinks Cell phone subsidy, commuter benefits and discounts on JUUL products Excellent medical, dental and vision benefits Work in the heart of Austin, one of the world’s greatest cities Vapor, JUUL, Work Culture, Fast Paced, Start-up, Growth, Vape, Technology, Software, Hardware, Consumer Electronics, Manufacturing, Design, Product, Disruptive, Revolutionary, Cutting Edge, App, Android, eCommerce, B2C  
JUUL Labs Edmonton, Alberta
Aug 17, 2019
THE COMPANY: JUUL's mission is to improve the lives of the world's one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world's largest and oldest industries.  We're an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we're growing rapidly to deliver on our mission. We're actively looking to hire the world's best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals.  POSITION OVERVIEW: The District Sales Manager is responsible for managing and growing an assigned territory within the Edmonton, Alberta Region by adding new points of distribution, establishing relationships with our Retail Partners and their staff, distribution partners and their sales reps, and others to provide them with valuable insights about the industry / category, our leading innovative products, consumer profiles/trends to consistently exceed their expectations in our knowledge and attentiveness to their overall business needs and the growth of their overall business in the category, as well as leading a small team of Territory Sales Managers. Proficiency with sales technologies, including but not limited to CRM software, communication technologies and software, etc. is necessary for success in this role.  We are looking for individuals who thrive in an energetic, creative, innovative and data driven environment. Candidates should have the talent to execute successfully on these challenging business objectives. If you have those qualities and want to succeed in a fast moving and exciting environment, we want to give you an opportunity to maximize your potential and begin an exciting career with JUUL in our new Alberta Region. We’re looking for employees who are motivated to take on responsibility, accountability and want an opportunity to really make a difference. Our sales professionals do this by educating retailers, distribution partners and connecting with our adult tobacco consumers in a "1 on 1" manner with the purpose of gaining trial and transitioning adult smokers from combustion cigarettes to JUUL as well as drive retailer and influencer engagement and advocacy. * Please note you are applying for a role within the Alberta Region. KEY RESPONSIBILITIES: Devise Sales strategies with the goal of increasing points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and ultimately user acquisition. Calling on established accounts and prospecting new traditional and nontraditional retailers; i.e Specialty retailers (Vape, Smoke, Tobacconists), C-Stores, Bodegas, etc. Plan, organize, and execute sales strategies and territory plans. Develop SWOT and territory analysis and execute sales strategies against analysis with data driven decision making. Work collaboratively with Trade Marketing to increase awareness and positioning at Retail. Work cross-functionally with HQ (San Francisco), Regional Office / Team and other teams nationally. Proficient and or adept to using today’s sales technologies and software, especially CRM - SalesForce, to identify, analyze and act upon leads, opportunities, sales funnels, customer data. Selling and executing local, regional and national Trade Marketing and branding initiatives into existing and prospective accounts. Achieving OKR’s (KPI’s) set for the company, regional team and individual performance. Building deep “Trusted Advisor” relationships with store managers / owners and distribution partner’s sales teams by providing expertise and knowledge of the industry, retail strategies and sales tactics. Engaging in product trainings, demos, consumer awareness, branding and acquisition initiatives. Enthusiastically promoting the marketing message and product mix through direct discussions with retailers using data and analytical proficiency, as well as using influencing skills to promote a beneficial business plan for JUUL and our retail partners. Consistently representing yourself and applying JUUL Labs company values in all business interactions It is expected that Territory Sales Managers will become not only a passionate product and industry / category experts, as well as a valuable business consultant / advisor whose analysis, judgment and knowledge of the consumer and industry dynamics makes for a valuable partner to all of our customers; retail partners, distribution partners, etc. Possibly attend trade shows and events to market product. Possibly attend retailer and distributor product and sales training events. Drive retailer engagement and improve retailer satisfaction and advocacy. Create buzz and increase consumer demand for product. Communicate plans to leadership.  Be able to develop compelling presentation decks to gain approval for ideas as well as communicate results. Assess both successes and failures with actionable plans for continuous improvement. Focus on execution to make things happen and get the job done. Day to day management of 5-7 Territory Sales Managers. PROFESSIONAL QUALIFICATIONS: Minimum 4-5 years experience, CPG, Spirits, Tobacco and/or consumer electronics a plus. Prior people management experience. Good understanding of a test and learn approach Willingness to operate out of your comfort zone in a new industry Great communicator using technology (Powerpoint, Excel, teleconferences, etc.) Able to make data driven decisions Capability to discern important factors from noise in a busy role Proficiency,  and aptitude of basic computer skills, and CRM software (SalesForce). Proficiency with and willingness to learn new sales technology and data analytics. Positive attitude and emotional IQ in a hyper-growth, fast paced, continually evolving environment. The ability to take initiative and be creative, while simultaneously taking direction. Willingness to learn and grow personally and professionally. EDUCATION: Bachelor’s degree or equivalent experience JUUL LABS PERKS & BENEFITS: A place to grow your career. We’ll help you set big goals - and exceed them People. Work with talented, committed and supportive teammates Equity and performance bonuses. Every employee is a stakeholder in our success Cell phone subsidy, commuter benefits and discounts on JUUL products Excellent medical, dental and vision benefits Location: Alberta Region based on assigned Territory with up to 25% travel outside of assigned territory as possibly needed. Vapor, JUUL, Work Culture, Fast Paced, Start-up, Growth, Vape, Technology, Software, Hardware, Consumer Electronics, Manufacturing, Design, Product, Disruptive, Revolutionary, Cutting Edge, App, Android, eCommerce, B2C
JUUL Labs Vancouver, British Columbia, Canada
Aug 17, 2019
THE COMPANY: JUUL's mission is to improve the lives of the world's one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world's largest and oldest industries.  We're an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we're growing rapidly to deliver on our mission. We're actively looking to hire the world's best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals.  POSITION OVERVIEW: The District Sales Manager is responsible for managing and growing an assigned territory within the British Columbia Region by adding new points of distribution, establishing relationships with our Retail Partners and their staff, distribution partners and their sales reps, and others to provide them with valuable insights about the industry / category, our leading innovative products, consumer profiles/trends to consistently exceed their expectations in our knowledge and attentiveness to their overall business needs and the growth of their overall business in the category, as well as leading a small team of Territory Sales Managers. Proficiency with sales technologies, including but not limited to CRM software, communication technologies and software, etc. is necessary for success in this role.  We are looking for individuals who thrive in an energetic, creative, innovative and data driven environment. Candidates should have the talent to execute successfully on these challenging business objectives. If you have those qualities and want to succeed in a fast moving and exciting environment, we want to give you an opportunity to maximize your potential and begin an exciting career with JUUL in our new British Columbia Region. We’re looking for employees who are motivated to take on responsibility, accountability and want an opportunity to really make a difference. Our sales professionals do this by educating retailers, distribution partners and connecting with our adult tobacco consumers in a "1 on 1" manner with the purpose of gaining trial and transitioning adult smokers from combustion cigarettes to JUUL as well as drive retailer and influencer engagement and advocacy. * Please note you are applying for a role within the British Columbia Region. KEY RESPONSIBILITIES: Devise Sales strategies with the goal of increasing points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and ultimately user acquisition. Calling on established accounts and prospecting new traditional and nontraditional retailers; i.e Specialty retailers (Vape, Smoke, Tobacconists), C-Stores, Bodegas, etc. Plan, organize, and execute sales strategies and territory plans. Develop SWOT and territory analysis and execute sales strategies against analysis with data driven decision making. Work collaboratively with Trade Marketing to increase awareness and positioning at Retail. Work cross-functionally with HQ (San Francisco), Regional Office / Team and other teams nationally. Proficient and or adept to using today’s sales technologies and software, especially CRM - SalesForce, to identify, analyze and act upon leads, opportunities, sales funnels, customer data. Selling and executing local, regional and national Trade Marketing and branding initiatives into existing and prospective accounts. Achieving OKR’s (KPI’s) set for the company, regional team and individual performance. Building deep “Trusted Advisor” relationships with store managers / owners and distribution partner’s sales teams by providing expertise and knowledge of the industry, retail strategies and sales tactics. Engaging in product trainings, demos, consumer awareness, branding and acquisition initiatives. Enthusiastically promoting the marketing message and product mix through direct discussions with retailers using data and analytical proficiency, as well as using influencing skills to promote a beneficial business plan for JUUL and our retail partners. Consistently representing yourself and applying JUUL Labs company values in all business interactions It is expected that Territory Sales Managers will become not only a passionate product and industry / category experts, as well as a valuable business consultant / advisor whose analysis, judgment and knowledge of the consumer and industry dynamics makes for a valuable partner to all of our customers; retail partners, distribution partners, etc. Possibly attend trade shows and events to market product. Possibly attend retailer and distributor product and sales training events. Drive retailer engagement and improve retailer satisfaction and advocacy. Create buzz and increase consumer demand for product. Communicate plans to leadership.  Be able to develop compelling presentation decks to gain approval for ideas as well as communicate results. Assess both successes and failures with actionable plans for continuous improvement. Focus on execution to make things happen and get the job done. Day to day management of 5-7 Territory Sales Managers. PROFESSIONAL QUALIFICATIONS: Minimum 4-5 years experience, CPG, Spirits, Tobacco and/or consumer electronics a plus. Prior people management experience. Good understanding of a test and learn approach Willingness to operate out of your comfort zone in a new industry Great communicator using technology (Powerpoint, Excel, teleconferences, etc.) Able to make data driven decisions Capability to discern important factors from noise in a busy role Proficiency,  and aptitude of basic computer skills, and CRM software (SalesForce). Proficiency with and willingness to learn new sales technology and data analytics. Positive attitude and emotional IQ in a hyper-growth, fast paced, continually evolving environment. The ability to take initiative and be creative, while simultaneously taking direction. Willingness to learn and grow personally and professionally. EDUCATION: Bachelor’s degree or equivalent experience JUUL LABS PERKS & BENEFITS: A place to grow your career. We’ll help you set big goals - and exceed them People. Work with talented, committed and supportive teammates Equity and performance bonuses. Every employee is a stakeholder in our success Cell phone subsidy, commuter benefits and discounts on JUUL products Excellent medical, dental and vision benefits Location: British Columbia Region based on assigned Territory with up to 25% travel outside of assigned territory as possibly needed. Vapor, JUUL, Work Culture, Fast Paced, Start-up, Growth, Vape, Technology, Software, Hardware, Consumer Electronics, Manufacturing, Design, Product, Disruptive, Revolutionary, Cutting Edge, App, Android, eCommerce, B2C
JUUL Labs Tulsa, OK
Aug 17, 2019
THE COMPANY: JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries. We’re an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we’re growing rapidly to deliver on our mission. We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals. About This Role JUUL is the market leader in the e-Cigarette category with a tremendous amount of growth potential within Regional Chain Accounts.  You will work directly for the Regional Chain Director in the South Region as well as collaborating with the South Region Sales & Trade Marketing team to maximize sales opportunities. This is an exciting opportunity to elevate sales execution within existing retail chains as well as expanding JUUL distribution to new Key Account Chain customers.  In this role you’ll be successful by utilizing several different skill sets, including the ability to manage chain customers, develop fact-based category leadership programming, as well as communicating across several internal and external stakeholder groups to drive sales execution in the marketplace. What You’ll Accomplish in this Role Manage Regional Chain Accounts in the South region assigned territory through a combination of maintaining regular call frequency to elevate rate of sale in existing customers as well as establishing selling opportunities with new Regional Chain customers. Collaborate with Trade Marketing and Category Leadership team to develop custom Chain Retail Programming to drive rate of sale and incremental product placement within South Region territory. Effectively communicate with internal departments, partner distributors, & retail customers to develop & execute sales strategy. Routine management of sales execution and category leadership with all partner distributors and chain retail accounts. Develop and deliver successful retail programming partnerships that maximize ROI sales budget management in mind. Work across internal departments to resolve any customer issues.  What We’d Like to See Bachelor's Degree in Business or related field. 5-7 years of Key Account Sales experience, preferably in the consumer products industry. Proven sales leadership ability with advanced business development skills. Excellent verbal/written communication skills.  In addition to Region VP and Directors, communication to internal and external sales teams is critical to success in this role. Analytical working knowledge using IRI and Nielsen to provide retail customers with fact-based category insights to elevate sales leadership position. Advanced skills in Microsoft Office (Word, Excel, PowerPoint). Highly self-motivated, results oriented, and ability to drive category leadership sales execution. Strong internal and external customer orientation with the ability to succeed in a team environment. Highly adaptable and inherently motivated to develop a portfolio growth strategy within the industry. Bonus Points For Advanced Degree in Business or related field. Industry experience in Tobacco or Other Tobacco Products category. Sales and/or Trade Marketing Management experience. Understanding the JUUL customer and vapor industry.   JUUL Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. JUUL Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for JUUL Labs in the US. Vapor, JUUL, Work Culture, Fast Paced, Start-up, Growth, Vape, Technology, Software, Hardware, Consumer Electronics, Manufacturing, Design, Product, Disruptive, Revolutionary, Cutting Edge, App, Android, eCommerce, B2C, San Francisco, Bay Area, IoT, San Jose, Los Angeles
Stripe New York, NY, USA
Aug 17, 2019
Full time
Stripe makes it easy for any developer to access and manage the capabilities of the financial system including global card payments, banking, and other innovative financial services. The Financial Partnerships organization is responsible for the strategy, partnerships, and overall execution required to offer these capabilities globally. Stripe is live in over 25 markets today and we’re rapidly expanding around the globe. We’re looking for someone to join the Cards & Banking team to work on managing some of our largest card network and acquiring partners in North America. This role will be based in our headquarters in San Francisco. You will: Drive long-term, strategic initiatives and projects that involve our acquiring and card network partners. Build and deepen partnerships that enable Stripe to launch new products and services. Work with cross-functional teams including Engineering, Finance, Legal, Financial Crimes, and other teams to communicate a deep understanding of Stripe’s partners. Join a fast growing and high-impact team to build the universal payments infrastructure of the Internet through partnerships. We’re looking for someone who has: 2+ years of payments experience working with acquirers and the card networks The ability to be, action-oriented with strong organization skills and attention to detail The ability to prioritize competing demands while working on complex problems Managed multiple stakeholders and drive towards an optimal outcome Strong verbal and written communication skills – including the ability to speak to different constituencies such as business development, product, engineering, and sales internally and externally
JUUL Labs San Francisco, CA
Aug 17, 2019
  THE COMPANY: JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries. We’re an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we’re growing rapidly to deliver on our mission. We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals.   ROLE AND RESPONSIBILITIES: We are looking for a qualified Director of Material Science to contribute to R&D initiatives. The candidate is a high energy, enthusiastic, effective manager working to lead R&D projects. You will be leading a group in the advanced technologies department that is responsible for developing and characterizing novel material systems for use in JUUL products. You are a flexible, out of the box thinker, an excellent mentor and coach, a hands-on scientist, a good communicator, and have significant practical experience developing material systems and in use of equipment to characterize materials.   Work with a diverse team of talented and experienced scientists to lead development of material development and characterization for JUUL’s advanced technologies material science group You will lead and mentor your team to hone their technical abilities and push them forward in their careers, while expanding your own technical boundaries. You are an experienced hiring manager with excellent people and organizational skills. Work directly with your team and other stakeholders to define your team’s roadmap, together. Collaborate cross-functionally with other managers and engineers in R&D and Engineering to develop capability to characterize and fabricate new and useful materials and materials systems.     PERSONAL AND PROFESSIONAL QUALIFICATIONS: 10+ years of industry experience required Significant hands-on experience and understanding of surface physics, fluidics, chemical cross-linking, and bulk materials concepts Familiarity with tensiometer and DSA, and other liquid characterization methods. Strong communication and documentation skills Enthusiasm and scientific integrity 5+ years’ experience leading and managing teams of scientists in the instrumentation or materials industries. Ability to work in a fast paced environment with multiple concurrent priorities Excellent verbal and written communication skills Demonstrated success in fabricating new materials and designing new processes Excellent project management skills Strong ability to manage and prioritize multiple projects while maintaining accuracy and meeting deadlines; able to balance short-term, urgent needs with long-term strategic initiatives     EDUCATION: Ph.D. in Materials Science or equivalent   JUUL LABS PERKS & BENEFITS: A place to grow your career. We’ll help you set big goals - and exceed them People. Work with talented, committed and supportive teammates Equity and performance bonuses. Every employee is a stakeholder in our success Boundless snacks and drinks Cell phone subsidy, commuter benefits and discounts on JUUL products Excellent medical, dental and vision benefits Location. Work in the heart of San Francisco, one of the world’s greatest cities     Vapor, JUUL, Work Culture, Fast Paced, Start-up, Growth, Vape, Technology, Software, Hardware, Consumer Electronics, Manufacturing, Design, Product, Disruptive, Revolutionary, Cutting Edge, App, Android, eCommerce, B2C, San Francisco, Bay Area, IoT, San Jose, Los Angeles  
JUUL Labs Singapore, Singapore
Aug 17, 2019
THE COMPANY: JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based independent e-cigarette, selling over four million JUULpods per month. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries.  We’re an exceptional team with backgrounds in technology, healthcare and biotech, and we’re growing rapidly to deliver on our mission.  We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals. ROLE AND RESPONSIBILITIES: JUUL is seeking a top tier candidate for the role of Customer Service Regional Supervisor, APAC. This role will be a service within the Customer Operations team and will work cross-functionally with Marketing, legal, Call centre Leadership and Country leadership. He/she will report to the Customer Service Vendor Manager, APAC. This person will be vital within the company to ensure Customer Support stays within SLAs as well as works to increase efficiencies while delivering exceptional service to JUUL Labs customers. As a regional supervisor, you will have the opportunity to develop our outsourced team and have a direct impact on the growth of the company.   Ensure the outsourced team meets its goals and objectives through effective performance management, as well as a daily communication and follow ups with contact centre leadership. Maintain and improve contact centre operations by monitoring system performance via collecting, analyzing and reporting on data trends and implementing lean manufacturing principles. Support the outsourced team in their path to success. Understand and be the voice of the customer representing successes and pain points. Work closely with internal support team (quality assurance, corporate resolution, training and communication) to improve efficiency and customer satisfaction. Assist global implementation team in any potential needs they might have in preparation of a new market launch. Be the go-to expert in all aspects of user-facing support and internal tools for all operational teams. Monitor key performance indicators assigned to customers and team members. Be the face and voice of JUUL to the outsourced team while championing and advocating them internally. PERSONAL AND PROFESSIONAL QUALIFICATIONS: Extensive customer service experience, preferably both contact centre and in-house, Including a managerial position. Experience managing teams offshore.  Strong analytical and strategic thinking is required along with a proven track record of people management. Excellent written and verbal communication skills in English. Ability to make quick judgments and defend decisions. Adaptable to a high growth and fast changing environment Ability to work both collaboratively with cross-functional teams and independently Ability to navigate through ambiguity Able to provide clarity and thought leadership Ability to send and receive information clearly and concisely High level of proficiency in Google docs and ability to learn new performance and project management tools Fluency in Mandarin is required. Must be able to read, write and speak.   Additional familiarity with Cantonese, Japanese, Tamil, Vietnamese, Korean, Indonesian, Thai or Hindi is a plus. Ability to travel within APAC - 20% EDUCATION: Bachelor’s degree required.  JUUL LABS PERKS & BENEFITS: A place to grow your career. We’ll help you set big goals - and exceed them Work with talented, committed and supportive teammates Equity and performance bonuses. Every employee is a stakeholder in our success Work in Singapore’s CBD Boundless snacks and drinks Cell phone subsidy Excellent medical, dental and vision benefits
JUUL Labs Singapore, Singapore
Aug 17, 2019
THE COMPANY: JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based independent e-cigarette, selling over four million JUULpods per month. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries.  We’re an exceptional team with backgrounds in technology, healthcare and biotech, and we’re growing rapidly to deliver on our mission.  We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals. ROLE AND RESPONSIBILITIES: JUUL is seeking a top tier candidate for the role of Customer Service Regional Supervisor, APAC. This role will be a service within the Customer Operations team and will work cross-functionally with Marketing, legal, Call centre Leadership and Country leadership. He/she will report to the Customer Service Vendor Manager, APAC. This person will be vital within the company to ensure Customer Support stays within SLAs as well as works to increase efficiencies while delivering exceptional service to JUUL Labs customers. As a regional supervisor, you will have the opportunity to develop our outsourced team and have a direct impact on the growth of the company.   Ensure the outsourced team meets its goals and objectives through effective performance management, as well as a daily communication and follow ups with contact centre leadership. Maintain and improve contact centre operations by monitoring system performance via collecting, analyzing and reporting on data trends and implementing lean manufacturing principles. Support the outsourced team in their path to success. Understand and be the voice of the customer representing successes and pain points. Work closely with internal support team (quality assurance, corporate resolution, training and communication) to improve efficiency and customer satisfaction. Assist global implementation team in any potential needs they might have in preparation of a new market launch. Be the go-to expert in all aspects of user-facing support and internal tools for all operational teams. Monitor key performance indicators assigned to customers and team members. Be the face and voice of JUUL to the outsourced team while championing and advocating them internally. PERSONAL AND PROFESSIONAL QUALIFICATIONS: Extensive customer service experience, preferably both contact centre and in-house, Including a managerial position. Experience managing teams offshore.  Strong analytical and strategic thinking is required along with a proven track record of people management. Excellent written and verbal communication skills in English. Ability to make quick judgments and defend decisions. Adaptable to a high growth and fast changing environment Ability to work both collaboratively with cross-functional teams and independently Ability to navigate through ambiguity Able to provide clarity and thought leadership Ability to send and receive information clearly and concisely High level of proficiency in Google docs and ability to learn new performance and project management tools    Familiarity with Mandarin, Cantonese, Japanese, Tamil, Vietnamese, Korean, Indonesian, Thai or Hindi is a plus. Ability to travel within APAC - 20% EDUCATION: Bachelor’s degree required.  JUUL LABS PERKS & BENEFITS: A place to grow your career. We’ll help you set big goals - and exceed them Work with talented, committed and supportive teammates Equity and performance bonuses. Every employee is a stakeholder in our success Work in Singapore’s CBD Boundless snacks and drinks Cell phone subsidy Excellent medical, dental and vision benefits
Coinbase San Francisco, CA
Aug 17, 2019
Location: San Francisco, CA Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the crypto economy, and increase economic freedom around the world.   There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust , embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role.   Read more about our values and culture here.   Coinbase Commerce’s mission is to make accepting cryptocurrency easy for everyone. Our product makes it extremely simple for anyone in the world who wants to start a business to accept cryptocurrency payments. We believe that with time, cryptocurrency will power most online commerce and we are working towards making that vision a reality.   As a Senior Backend Engineer on the Coinbase Commerce team, you will be responsible for building a world-class platform that will power commerce for businesses around the world. You will get to work closely with different blockchain-based projects like lightning network and integrate them into our systems. We are a small team and you will have a lot of ownership over the system architecture and have a substantial impact on our success.   What you’ll be doing: Work with Coinbase Commerce’s product manager, engineers, and Coinbase senior leadership to turn our vision into a tangible roadmap every quarter. Build a reliable and secure payments infrastructure for our product. Contribute to the engineering roadmap by proactively identifying areas to focus on. Add positive energy in every meeting or interaction with your coworkers - it’s one of the things that makes Coinbase a great place to work. What we look for in you: You have 6+ years of experience in software engineering. You have a strong interest in working closely with different blockchain-based projects. You write high quality, well tested code to meet the needs of your customers. You’ve designed, built, scaled and maintained production services. You’re passionate about building an open financial system that brings the world together. Nice to haves: You’ve worked on teams in the finance or security space. You dream in Ruby and are comfortable jumping into any part of the stack. Crypto knowledge. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco’s Fair Chance Ordinance and similar local laws.  
JUUL Labs San Francisco, CA, USA
Aug 17, 2019
Patent Docket Specialist / IP Docket & Information Specialist   THE COMPANY: JUUL Labs’ mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries. We’re an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we’re growing rapidly to deliver on our mission. We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals. JOB DESCRIPTION: JUUL Labs is building a large, global patent and trademark portfolio and management of that portfolio requires both deep strategic and tactical execution.  As an IP Docket & Information Specialist, you will work directly with IP attorneys, paralegals and other internal clients and external counsel to clear dockets, generate reports, and ensure all deadlines and reminders are fulfilled.   The IP Docket & Information Specialist will be responsible for quality control, daily maintenance and operation of the Company’s IP management system and internal files.   You will provide legal support on a variety of tasks focused on patent matters, monitoring deadlines for various domestic and foreign patent activities, and handling routine activities in connection with the maintenance and protection of domestic and foreign patents. You will also assist with docketing of global IP trademark and brand enforcement disputes.  You must be experienced in performing data analysis and generating various Reports, Dashboards, and Graphical Charts from multiple data sources.  You will collaborate with internal and external teams to help us build scalable tools and processes that work in the setting of a fast-growing global business.   You must also be willing to pitch in with a diverse range of administrative and operational tasks, as needed, driving projects directly without detailed oversight, and work seamlessly and effectively with internal clients at all levels of the company and across all functional groups, and with external counsel and other IP resources. ROLE AND RESPONSIBILITIES: Perform hands-on filing, docketing, and reporting Create, organize, and maintain accurate records and docketing in IP management system and other databases Track deadlines and provide reminders to Patent and IP trademark and brand enforcement teams Collaborate with outside counsel to track, create reports, and maintain calendars as requested by attorneys, paralegals, and internal teams Generate executive-level Reports & Dashboards from IP management system and various data collection methods for review by management Perform searches and general legal research in U.S. and International patent databases to collect accurate documents and data Provides general administrative support to members of the IP team Assist other legal team-members regarding IP-related issues and special projects PERSONAL AND PROFESSIONAL QUALIFICATIONS: Bachelor’s Degree Required, Paralegal Certificate from an ABA approved program a plus 3-5 years of direct Patent docketing experience in a law firm and/or corporate in-house environment required; experience with docketing IP enforcement matters also relevant Demonstrated knowledge of and familiarity with U.S. and foreign patent work (prosecution, maintenance and renewals); trademark, copyright and domain experience also relevant Strong computer literacy, including proficiency in Word, Excel, and the ability to work with IP management systems, Salesforce, research databases and data analytic tools Must have exceptional research, writing, analytical skills and passion for learning new development tools Experience in working with Tableau and graphical designs highly desirable  Exceptional organizational skills, highly versatile and adaptable and able to multitask in a pressured environment Ability to handle a high volume of work and work through projects with minimal supervision Strong attention to detail and follow-up skills Strong interpersonal and teamwork skills Excellent work ethic and a commitment to professionalism Willingness to learn and use new research materials and practice tools Must be a problem solver, willing to work and think with independence, handle confidential information with discretion, and accept responsibility for producing work that is consistently complete and accurate JUUL LABS PERKS & BENEFITS: A place to grow your career. We’ll help you set big goals - and exceed them People. Work with talented, committed and supportive teammates Equity and performance bonuses. Every employee is a stakeholder in our success Boundless snacks and drinks Cell phone subsidy, commuter benefits and discounts on JUUL products Excellent medical, dental and vision benefits Location. Work in the heart of San Francisco, one of the world’s greatest cities JUUL Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. JUUL Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for JUUL Labs in the US.
Grab Indonesia
Aug 17, 2019
Job Description Get to know our Team : Dynamic team who provide you the environment to grow and better career. Get to know the Role : Your job as awill have two central focuses. The first will be to support our local sales team in making favorite local merchants available for delivery. The second will be to grow and train the team to ensure that sales goals are exceeded. ​ The day-to-day activities : Relationships building: continuously engage our merchants and listening to their needs, feedbacks, and stay in close communications Marketing campaign and promotions design: Craft a compelling campaign by leveraging co-marketing partnership with our partners to bring value to our customers, which also drive more values back to our partners Driving growth and Higher ROI: Ensure the partners are growing with you and the company. Take a data driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers. Ensuring consistency and quality: Have the greatest interest to make sure partners are also maintaining service and food quality consistency. Liaising with operations, customer service and partners to ensure issues are resolved over email, phone, or in person. Cross-functional relationship: Work with our product, operations, and merchant acquisition teams to make sure merchants have the best possible experience Managing team performance: You will be most likely working with a team from a very early stage. It’s crucial to help build the team, tools and processes needed to serve, retain and grow our most important merchants The must haves : 4-5 years of sales business development, account management or operations Experienced in handling and dealing with partners (account management experience) An exceptional track record of driving revenue through partnerships Multi-tasking and able to work under pressure and constantly changing environment Proficient in English is a plus Passion for the on-demand delivery space, and food delivery in particular Comfortable to work using laptop and internet Great communication and negotiation skills
Grab Indonesia
Aug 17, 2019
Get to know our Team: You will be working as part of Indonesia 2-wheels team that managed Grab Bike and Grab Express business operations, one of biggest 2-wheels fleet in South East Asia. We responsible of developing right strategy to win the market and shaping ideal supply demand equilibrium while building sustainable business model.  Get to know the Role : This position is intended to support Strategic Project Managers by providing in-time data analysis and key metric monitoring. The key success factor for this role is the one that has excellent critical thinking skills and project management (breakdown problem, finding the hypotheses, test the hypotheses, shepherd project until end of implementation, and ensuring the results are sustainable).  The day-to-day activities :   • Be our expert in using data to measure and analyze business performance in each our markets and lines of business  • Explore business issues/opportunities, uncover insights, and/or identify targeted areas for business growth  • Partner with management and operational teams to deep dive on core issues and use our data to find answers  • Collaborate with various expert teams to roll out effective products/services and to expand Grab’s universe of data for building richer insights. The must haves : A Bachelor's/Masters degree, preferably in Analytics, Statistics, Business or  Engineering  Strong foundation in data analysis using BI tools like Tableau, Power BI, Ms. Excel, or similar tools  Minimum 2+ years relevant work experience in as business analyst, data  analyst, business process improvement, or management consultant  Experience in business, strategy and/or tech consulting Industry would be an advantage 
Grab Myanmar (Burma)
Aug 17, 2019
Get to know the Role : Guide our drivers and passengers in using our products Manage service enquiries and disputes arising from our drivers and passengers Provide excellent customer service to our customer base Maintain good relationships and community building efforts with drivers and passengers The day-to-day activities : Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc. Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc. The must haves : Min 2 years call centre experience Comfortable working in a Call Centre environment and handling large volume of calls/ email tickets per day Good communication skills and fluent in spoken and written English An effective listener and troubleshooter Attentive to detail and accuracy Comfortable with 24/7 shifts
Stripe San Francisco, CA, USA
Aug 17, 2019
Full time
As the leader of Product and Specialist Sales in the US and Canada at Stripe, you will oversee the development of a new organization that will include Account Executives, who sell complex products like Billing and Terminal to both new and existing customers; Account Executives, who help incubate new products like Issuing that also potentially target unique markets; and Payments Specialists, who provide deep expertise on cost and auth optimization, as well as fraud and global expansion. This leader will help drive the formulation of our multi-product go-to-market strategy, working with other sales leaders to determine who should sell what to whom and when. They will partner closely with our Marketing team on positioning, messaging, and sales enablement. They will also engage deeply with our Product and Engineering teams as we continue to extend the breadth of our product-market fit. You will: Recruit, train, and lead a teams of account executives and payments specialists. Develop the long-term vision and strategy for a growing team, and scale day-to-day operations. Be accountable for software and services revenue and the optimization of payments flows for prospective and existing customers Coach, mentor and guide the team in developing playbooks for complex, as well as new products Effectively work cross-functionally across the organization to shape Stripe’s product roadmap to meet customer needs. Inspire, motivate and enable individual development to promote career growth of direct reports. You might be a fit if: 15+ years of people management experience, including managing managers Experience leading Sales, Product Specialist, or Account Management organizations in a high-growth technology environment. Experience building teams across multiple offices, including launching teams in new offices. Ability to hire, train and coach a high-performance sales team. Demonstrated quantitative and analytical skills.
Stripe San Francisco, CA, USA
Aug 17, 2019
Full time
Stripe is on an extraordinary growth trajectory, with 2000 Stripes spread across 13 offices worldwide and growing. Together, we are building the economic infrastructure of the internet, helping small startups and the world’s biggest companies build products, create business models, and scale their efforts globally. As part of this growth, we are committed to building an inclusive work environment where all Stripes feel welcomed as their authentic selves—inclusive of all genders, sexual orientations, ethnicities, races, education, ages, or other personal characteristics. We work on broadening our internal diversity because we want to be culturally equipped to build products and solutions for our diverse user base. Stripe is looking for an Inclusion & Diversity (I&D) Lead to help us fulfill this mission. Responsibilities: Work with leadership and key stakeholders to design our internal Inclusion & Diversity (I&D) strategy and operational plan Build and lead inclusion programs across Stripe relating to our internal culture, such as strategically supporting our nine employee resources groups (“Stripe Communities”), their leaders, and sponsors Design ways to measure the impact of our programs and initiatives Partner with the recruiting team to develop strategies to expand the diversity of our pipeline Use qualitative (i.e - employee points of view) and quantitative data (i.e. engagement surveys) to uncover ways to strengthen inclusion across Stripe Partner with Education and other teams to broaden and deepen our culture of inclusion across programs Must have: Prior experience working on diversity & inclusion related initiatives with demonstrated evidence of impact and progress within the space Excellent stakeholder management skills to draw energy and support from others to get things done, create leverage, and mobilize internal advocates Resilience, empathy, and determination to advocate for underrepresented groups Demonstrable sound judgement in ambiguous, unstructured, and nuanced environments Excellent facilitation, presentation, project management, and written and verbal communication skills, particularly around matters of culture, inclusion, and diversity Ability to develop targeted recruiting efforts for underrepresented groups, including strategic planning, partnership management, and tactical implementation Nice to haves: Strong analytical skills; ability to understand and use data to influence program strategies and develop compelling narratives about organizational effectiveness and impact Experience advising and influencing leaders/executives on diversity & inclusion initiatives Experience working with or being a part of employee resources groups or similar collective You should include these in your application: A resume and/or LinkedIn profile.
Airbnb Dublin, Ireland
Aug 17, 2019
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 65,000 cities and over 191 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.   As the Operations Lead, you will be responsible for managing a team of highly skilled people working on a variety of complex initiatives. You will work to solve problems related to how the broader team is operating while recommending changes that will improve overall team performance. You will support your team by providing direction, assessing progress and coaching team members to assist with their learning and development.  You will work closely with the Program and Project managers within your Specialization to stay informed on the status and progress of all changes in the pipeline. You will use this information to keep your team strategically aligned and informed with these changes. You will also work with cross functional teams on shared initiatives across multiple areas of the business. You will have a broad understanding of how your team functions within the Trust family and the impact your team has on our community to make adjustments and improvements as needed. You will utilize strong communication skills to convey the needs of your team while balancing the goals of the business as a whole. Responsibilities Effectively manage and oversee day-to-day operations for staffing needs and scheduling Maintain subject matter expertise of User Knowledge work and handle escalated and/or complex investigations or urgent cases or issues when necessary Track Core Operations metrics for User Knowledge to maintain SLAs in all areas  Carry out regular 1:1s with direct reports (7-10) and provide regular, actionable, goal-oriented performance feedback Advise on best practices; coach, mentor, and develop your team to further their career growth Be approachable in your leadership by creating an open environment for all team members Visualize and facilitate long-term initiatives and new strategies, best practices, or processes to improve Core Operations metrics Hold self and team accountable for individual or team goals specific to their function Identify, recommend, and implement tool, system, process, or policy changes to improve team performance Collaborate with and manage Partner site work for staffing needs, work quality, productivity and metric adherence  Delegate and prioritize effectively to ensure that individual or team time is focused on high-impact needs  Ability to quickly define a problem or challenge, evaluate potential solutions and execute an effective decision  Key Relationships  This role requires building and maintaining relationships with the following stakeholders, outside your Reporting line:  Project Managers, Operations Analyst, Partner Management, CS Quality Programs, CS Training Operations  Content, Policy, Training, Quality, Partners*, as potential Cross-functional Areas of Focus** Professional Skill Requirements   Pursuing Excellence (Operational) - You set the highest standards of quality for your work, and hold yourself and others accountable. You understand the importance of delivering excellent products and services to our community, and you're rigorous about examining and improving your own work to ensure it's always as good as it can be. Even when you're successful, you never stop looking for ways to improve. You pay close attention to details, no matter how small. Informing (Communication) - You proactively inform people and teams in a timely and accurate manner. You explain What, How, and Why, and provide all of the necessary context. You communicate clear, relevant, and succinct information to the right people at the right time, in a way that reduces confusion and builds trust. You keep relevant parties updated when timelines change. You adjust your tone and style to what is most appropriate for your situation or audience. You can productively engage in difficult conversations regardless of setting. Collaborating (Interpersonal) - You work effectively with others in one-on-one or group settings. You strive to listen more than you speak, and you frame suggestions as questions rather than orders. You openly receive new ideas and contribute your own. You help others, regardless of ownership or relationship. You're not perceived as a person who slows down progress. You focus on achieving a desired result, not on owning a project or receiving credit for the outcome. You understand the need for an open and collaborative team environment, and you foster this in your interactions with others. You utilize strategic partnerships to achieve your goals. Technical Skill Requirements  Trained in and able to comprehend key metrics derived from internal databases, such as Superset and Tableau  Ability to work with multiple dashboards and utilize the data to inform decision making, capacity planning, agent metrics and performance, and maintain balanced work levels across all work types within User Knowledge Strong written interpersonal communication skills Excellent problem solving and critical thinking skills Ability to analyze complex data sets to identify patterns or trends Qualifications  1+ years of Operations experience, preferably in e-commerce fraud or risk management, and/or managing background investigations, identity verification or online user identification processes 1+ years of experience managing a team, experience managing a team in e-commerce a plus  You may have 8+ years experience in a specialized role elsewhere or you may have learned on the job at Airbnb; you may have relevant education that provides similar experience. Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. Qualified individuals from all walks of life are encouraged to apply. Apply now
WeWork Buenos Aires, CABA, Buenos Aires, Argentina
Aug 17, 2019
Job Description Treasury Lead – Latin America Region (Buenos Aires, Argentina) We are seeking a Treasury Lead to join our regional finance team in Buenos Aires, Argentina, supporting the Latin America Region. The ideal candidate has experience working in a global role for a large multinational company and is looking for the challenge of working at a dynamic high-growth company.  Primary Responsibilities Support of all treasury areas focusing on Latin America - cash and liquidity management, cash flow forecasting, and payment processing Perform daily cash positions to fund operating accounts Responsible for payment processing in several countries throughout region Support regional cash forecasting and liquidity management Support treasury systems and banking implementations for new countries/cities, new banking partners, bank account openings and payment/collection types Uphold global treasury processes for operational efficiency & compliance Will report to the Regional Treasury Manager in Buenos Aires Job Requirements 2-5 years of experience working in Treasury, Corporate finance, or Banking Business fluency in English and Spanish Experience working at a multinational corporation across multiple currencies and geographies Expert Excel skills, TMS systems, Online bank platforms Strong work ethic and ownership mentality Ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment Bachelor’s degree in accounting, finance, or economics
WeWork New York, New York, United States of America
Aug 17, 2019
The Career Services team at Flatiron School is responsible for ensuring our graduates have the support necessary to be successful in the job search process after graduation. Getting a job can be hard, so we support students every step of the way. Working together with our students, our Career Services team has produced incredible results: a 97% placement rate for job-seeking students. The Events Manager, Career Services will be responsible for effective project management and collaboration across multiple stakeholders to ensure successful delivery and maximum impact of the annual Career Services events plan. The Career Services team has one primary goal: to help students get jobs as software engineers, data scientists, or UI/UX designers. A key component of Flatiron School’s placements strategy is facilitating matches between employers and job-seekers, including via Hiring Events where employers with immediate hiring needs can interview candidates for their open roles. These Hiring Events are held quarterly in 10 cities across the US and UK. The Events Manager, Career Services will be excited about organizing events that result in students realizing their dreams of launching new careers in tech, and will be laser-focused on success metrics for these experiences. As Flatiron School continues to experience hyper-growth – having already expanded from 1 to 12 campuses in the last 18 months – the Events Manager will be building processes that will work well for our current size and scope, as well as for a future with many more campuses, students, programs, and staff. The Events Manager, Career Services will: Plan and execute all aspects of the Career Services hiring events program, including but not limited to scheduling, staffing, vendor management, budget management, student- and coach-facing communications, and employer marketing Collaborate with internal teams including Career Coaching, Employer Partnerships, Campus Operations, and Marketing to ensure that all parties are prepared to contribute to the success of the event Define, track, and monitor key performance indicators for the event, and provide weekly status reports on progress towards goals Creatively market Hiring Events to our employer contacts, including leveraging Salesforce, Splash, and our connections as part of the WeWork family Maintain run of show and staff schedules Utilize collaboration tools within Google Suite to provide transparent project management and deliverable deadlines React quickly to last-minute requests and information,  Schedule timely post-mortems with relevant stakeholders, and prepare clear, well-written post-event impact reports understanding contribution to placements Conduct site inspections and manage events onsite as needed Be able to travel 4-6x/year (across US and UK) Design processes that support coaches, and their students, in adhering to Career Services policies Analyze data on financial performance and capacity planning, and make recommendations based on the analysis Work with our Product & Engineering teams to determine requirements for software that can support the team’s business rules and workflows A successful Events Manager, Career Services has/is: 5+ years of work experience, including 3+ years developing and executing high-impact events Proven track record of operational excellence in event management Experienced at measuring, analyzing, and reporting results Solid written communication skills (writing, editing, proofreading) Ability to travel 4-6x per year Works autonomously, balances multiple initiatives running in parallel, and proactively solves problems Experience using Salesforce or comparable lead/contact management systems Experience using Marketo or comparable automated communications tool Experience using Splash or comparable event website/registration platform Experience working with startups, developers, and/or founders Ability to project manage cross-functionally Strong fluency in organizational & communication tools Advanced problem-solving skills Tenacious and flexible and can pursue the goal in front of them, pivoting quickly as needed Tactical, resourceful, and knows how to get things done quickly and efficiently Good judgment – contextualizes decisions using frameworks, precedents, and goals, and determines the most appropriate path forward based on this information Bias for action – analyzes what works and what doesn't and takes action based on findings A role model for Flatiron values: Be Scrappy, Make No Little Plans, Work Together, Radiate Positivity, Pursue Mastery About Flatiron School Flatiron School teaches passionate, creative people how to code. We’ve been teaching since 2012, and now we’re developing software and programs to bring our successful curriculum to more students. We are more than just a school — we are a team of mission-driven individuals trying to align education with reality. Over our five years as a school, we’ve helped over one thousand students learn to code and launch careers in tech. To achieve these outcomes, we’ve never let ourselves stop growing – we’ve constantly iterated on our curriculum, evolved our teaching techniques, and created technology to improve our students’ learning experience. For the next step in our growth, Flatiron School has joined the WeWork family. In WeWork, we’ve found a partner who shares the mission we’ve had since the beginning: to enable passionate people to learn the skills they need to pursue careers and lives they love. And that mission won’t change. As part of WeWork, we look forward to working together to expand our in-person and online programs and further increase accessibility to our transformative education.
WeWork Toronto, Ontario, Canada
Aug 17, 2019
The Real Estate Management team is responsible for all deal making work pertaining to WeWork’s expansion. This position manages the real estate leasing portfolio within a designated region and territory by ensuring a healthy and robust pipeline for expansion, timely deal conversion, advantageous deal terms, successful lease negotiations and overall portfolio management. Accountable for   Leading WeWork’s expansion within designated region and territory by maintaining deal flow and ensuring end-to-end deal management for deals along side the Global Head of Real Estate Management Timely deal conversion, advantageous deal terms and successful lease negotiations and managing process Determining market growth strategy and ensuring healthy pipeline of commercial real estate well-suited for WeWork product lines Contributing to global growth strategy, expansion planning and new market entry Managing and developing direct reports to achieve team goals Acting as a proxy for Head of Real Estate Management in meetings Developing and leading global training for Real Estate Managers Managing and training a team of 3-4 Real Estate managers, sourcers, and analysts Maintaining strategic alignment with regional real estate teams, which includes attendance at all global real estate leadership meetings and strategic events Capabilities 10 or more years of relevant work experience Extensive background in and strong understanding of commercial real estate Breadth of knowledge and experience in end-to-end deal negotiation and real estate portfolio management Knowledge of designated region and territory Strong understanding of deal economics Superior negotiation skills Teamwork, cooperation, ability to take direction and develop others Reliable, focused, with demonstrated ability to consistently meet goals and deadlines Strong time management skills and experience managing numerous deals simultaneously Impeccable and concise communication and presentation skills, verbal and written Excels under pressure; ability to work both independently and cooperatively in a fast-paced environment
WeWork New York, New York, United States of America
Aug 17, 2019
About Us: The We Company’s mission is to elevate the world’s consciousness. Our global platform reimagines and positively impacts how we work, live and grow through three distinct business lines: WeWork’s mission is to create a world where people work to make a life, not just a living;   WeLive’s mission is to build a world where no one feels alone; WeGrow’s mission is to unleash every human’s superpowers. Through design, technology, and hospitality we are creating a community that helps people live life with purpose and have a meaningful impact in the world.   The We Company began 2019 with more than 400,000 members. In less than ten years, we’ve built a global network of 400 locations across 100 cities and nearly 30 countries, and we’re just getting started. About the Role: We are seeking an energetic, motivated and experienced Marketing Design, Project Manager to join WeWork's USCI Marketing team. This project management and design professional will support projects for a high-volume business in a fast-paced environment that relies on both intuitive and collaborative work styles. This individual is interested in developing scalable strategies, identifying design solutions, and optimizing efforts for ongoing collateral needs. As a member of the USCI Marketing team, the Marketing Design, Project Manager is responsible for prioritizing, managing and distributing projects in support of real estate collateral needs across North America. Additionally, this role will require design and art direction capabilities for future asset solutions. Our ideal candidate comes with deep graphic design and commercial real estate collateral management experience and has an understanding of general marketing practices. They are interested in developing and learning new techniques to provide unique solutions for our asset marketing needs and have the ability to be creative both inside and outside of our corporate structure The Marketing Design, Project Manager has a strong sense of urgency to meet deadlines and can effectively own multiple projects at a time, with little direction. They also have the ability to work both independently and collaboratively depending on the project. Additionally, the ideal candidate has strong writing skills, specific to asset marketing & can develop content strategies associated with neighborhood, building and amenity copy.    RESPONSIBILITIES Effectively project manage a high volume of marketing and sales collateral, from brief stage, design development through until delivery.   Conceive, design, lay out and produce property marketing-specific deliverables (e.g., brochures, signage, etc.) across print and digital formats. Ability to effectively manage and shift between "ground-up"/custom design projects and production-oriented needs as design demand shifts. Work cross-functionally with regional sales & marketing managers to review & address feedback/updates and identify business critical changes and manage back to expectations. Manage/prioritize rush, ad-hoc needs while maintaining existing workload for designers, etc. Act as a brand ambassador to ensure a creative, yet consistent, look and feel that adheres to the WeWork brand, visual identity and message tone. Identify opportunities to bring creativity and innovation to existing marketing practices and materials. EDUCATION AND EXPERIENCE Bachelor’s /Associate’s degree in related field Minimum five years of design experience in commercial real estate Minimum five years of project management experience in commercial real estate SKILLS  Strong project management and organizational skills with impeccable attention to detail Knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Microsoft Office Knowledge of the print production process Digital, art design and copy editing skillset Knowledge of HTML/ CSS, a plus Knowledge of animation/video experience, a plus Knowledge of Dreamweaver, a plus Excellent verbal and written communication skills including editing and proofreading Assertive, creative, independent work style and friendly, positive demeanor Motivated to meet deadlines and available to work overtime when needed (sometimes with no advanced notice) Understanding of and commitment to client service Strong project and time management skills with attention to detail and the ability to multi-task Flexibility to work individually when needed and collaboratively, depending on the project Professional client service manner and positive demeanor with the ability to interact with different stakeholders, business lines and leadership
WeWork Santiago, Region Metropolitana de Santiago, Chile
Aug 17, 2019
Community Manager Goals & Objectives Illustrate WeWork’s core values and strive to achieve our mission. Lead the Community Management team to achieve the following: Creation of a collaborative environment amongst our members through events and personal introductions Maintenance of 100% occupancy by achieving sales goals, and managing churn Ensuring that building is fully operational and processes are running smoothly Driving growth and promotion of WeWork-provided service offerings Maintaining company standards and expectations Managing building KPI’s Duties & Responsibilities Community Management & Events Manage all building operations and communicate with market support to ensure highest level of member satisfaction Develop community initiatives designed to create connections between members, including member introductions, overseeing events, electronic and print communications, and building walkthroughs Solve member-related issues to ensure a cohesive community and manage member expectations Meet with members to resolve issues, process member terminations and other issues of complexity Oversee events to ensure there is a good balance of educational, member appreciation, and lead generating and sales-related events and to review for adequate procedural safeguards for the protection of members and company assets Proactively gather data on members’ business objectives and identify both WeWork and member services that could help members achieve their objectives Seek opportunities to engage members to discover and discuss members’ objectives, i.e. using member service request as an opportunity to learn more about member, member’s business and any other needs member may have Identify opportunities and act on them to connect members Design and implement rules, guidelines and best practices for the community to optimize member experience Recommend best practices, including but not limited to: community management, sales, events, training, and member experience on a company-wide level Exercise discretion in guiding prospective members, including possibly gatekeeping where business may not be in the interests of greater community Resolve member complaints regarding other members through neutral fact investigation and process termination of membership when warranted Explain WeWork policies and procedures to members, including but not limited to: membership agreement and billing procedures  Business Development Take responsibility for sales and community dynamics Conduct tours to work towards and maintain 100% building occupancy when ACMs are unavailable Lead tours for VIPs, i.e. guests of WeWork Engage in the larger community of the market by attending events and networking with local start-ups and organizations Manage and maintain relationships with vendors and landlords Building Management Make recommendations to Physical Product and Head of Community and Operations on any repairs, maintenance, or updates required in your building Analyze tickets by area to identify and resolve issues presented, i.e. insufficient cleaning staff, repeating IT-related failures, malfunctioning conference room equipment, etc. Set priorities using ticket data and clearly communicate adjustments to team Produce comprehensive quality control reports that allow all stakeholders to improve member experience Review all base building documents to ensure the data is updated and accurate Supervise move-ins and move-outs for quality experience Review daily reports and work with team to finalize weekly and monthly reports that outline community and sales progress Expense management for the building Know and be able to implement member safety plans, i.e. fire and emergency plans Personnel Management Manage a team within a building to reach sales goals and execute on their objectives as an individual and a team Lead professional development within team and make recommendations to promote current employees Perform weekly one-on-one meetings to track individual performance Oversee and keep team up to date with process changes Oversee team including performance management reviews Experience & Requirements College graduate with a four-year degree Customer service and sales experience required Project management and business operations experience required Must have strong verbal and written communication skills Cold-outreach experience a plus Understanding and experience managing a team of more than two people Exceptional organizational and multitasking skills Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy Passion and understanding for entrepreneurial communities Passion and understanding for WeWork’s mission and values
Airbnb San Francisco, United States
Aug 17, 2019
Our vision is to build an experience to allow users to complete the entire travel lifecycle in one app. Since November 2016, Airbnb has launched multiple businesses to augment our accommodations business (e.g. Experiences, Restaurants, Airbnb Plus, Luxury) and expects to continue scaling up the number of verticals to address gaps in our travel ecosystem. The Trip Platform team provides efficient integration solutions that support our existing and future businesses; making it easier for Airbnb to launch new products and lower maintenance costs. The team delivers and maintains a cohesive in-app experience for guests as they explore our offerings. Among other impactful projects, we create tools for our users to collaborate, plan their trip details, and seek assistance while on their trip.  As a data scientist in algorithms on Trip Platform, you will have the opportunity to leverage Airbnb’s rich data and state-of-art machine learning infrastructure to develop data products that are used by millions of users and propel the growth of our business. You will collaborate with a strong team of engineers, product managers and fellow data scientists in defining the frontier of data products in matching marketplaces. Data scientists will work on how to evaluate potential approaches, build features, algorithms, and determine metrics which are critical for machine learning models. Here are some qualifications we look for: 4+ years experience developing machine learning models at scale from inception to business impact. Advanced degree in quantitative field. Deep understanding of modern machine learning techniques and their mathematical underpinning, such as classification, recommendation systems and natural language processing. Proven ability to tailor machine learning solutions to business problems in a cross functional team. Experience with distributed machine learning and computing framework (Spark, Mahout or equivalent). Applied experience preferred. Strong programming skill (Python, R, or Scala preferred). Industry experience in developing deep learning model is a plus Benefits Stock $2,000 yearly employee travel coupon Competitive salary Paid time off Medical, dental, & vision insurance Life & disability coverage 401K Flexible Spending Accounts Apple equipment Daily breakfast, lunch, and dinner   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Apply now
Airbnb San Francisco, United States
Aug 17, 2019
Trust is at the foundation of every Airbnb experience and as such we aim to make it the most trusted platform in the world. To achieve such goal, the Data Science team relies on a diverse collection of structured and unstructured data to design, build, and support machine learning models to detect and prevent potential negative experiences and fraud attempts. As a Data Scientist working on Algorithms, Trust, you will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operation agents to build scalable and robust systems to detect, prevent and mitigate fraud on Airbnb. You will be deeply involved in the technical details of building highly available and real-time risk detection services to understand ever evolving attack vectors and to keep Airbnb a safe and trusted community. Some of the challenges you will face include: Building machine learning models to detect high risk activities like account takeovers, fake contents and fraudulent transactions, or high risk entities like fake accounts or stolen cards. Experimentation of new Airbnb product features to deter and mitigate risk. Working cross functionally with operations and product teams to define and collect labels for model training, optimize effectiveness of manual review, and build self-satisfiable verifications that scale. Devising optimization models to make optimal business decisions while minimizing risk Innovating modeling frameworks in this adversarial setup, e.g., how can models collaboratively surface more risks, or how can models adapt to emerging patterns quickly Building NLP models to detect spam and inappropriate content on the fly. Utilizing Deep Learning techniques for advanced feature engineering and model building, e.g., how to model for user behaviors sequences, or how can we detect anomalies effectively. Here are example traits we value: Advanced degree in quantitative field. 2+ years industry experience developing machine learning models at scale from inception to business impact. Proven ability to tailor your solutions to business problems in a cross functional team. Deep understanding of modern machine learning techniques and their mathematical underpinning, such as classification, clustering, optimization, deep neural network and natural language processing. Strong programming skill (Python, R preferred). Versatility to communicate clearly with both technical and non-technical audiences. Data analytical and data engineering experiences is a plus (Hive, Presto, Spark preferred). Experience productionizing real-time machine learning model is a plus. Relevant industry experience is a plus. Benefits Stock $2,000 yearly employee travel coupon Competitive salary Paid time off Medical, dental, & vision insurance Life & disability coverage 401K Flexible Spending Accounts Apple equipment Daily breakfast, lunch, and dinner   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Apply now
Airbnb San Francisco, United States
Aug 17, 2019
We are looking for talented Data Scientists to join our China Data Science team. Working alongside other team members to dig deep into Airbnb's marketplace data, you will help translate complex findings and results into a compelling narrative about this highly strategic, fast-growing market. In this role, you will have tremendous upwards exposure as the Data Science team’s mouthpiece to senior business partners. If you’re passionate about leveraging data to drive business and product decisions, we want to hear from you. In China, international travel spend is already greater than the US and growing much more quickly. Airbnb views China as a highly strategic market, and believes that the travel network we have built globally in years has best positioned us to provide Chinese guests with unique travel experiences and help them belong anywhere. The hugely different cultural expectations and internet environment (e.g., no Facebook/Google sign up), combined with the strategic importance, have led to the investment of a dedicated China team. The team builds products that deeply integrate with local norms (e.g., allow WeChat sign in / sharing, payment with Alipay, etc.) and culturally make sense to Chinese users (e.g., redesign China specific product flows to better serve Chinese users) in order to accelerate our growth rate in China and get the compounding growth effect as large as possible, as soon as possible.  The ideal candidate has an eye for detail, great communication, a keenness for problem solving, and a passion for China markets. The work for DS analytics in China: Lead the effort to communicate state of the business to stakeholders regularly - enable China team to understand the reasons behind the trends - and provide insights to drive strategic decisions Build key data sets/pipelines to empower operational and exploratory analysis. Evaluate and define product and business metrics. Democratize data by building and socializing decision tools (dashboards, reports). Partner with other data scientists to “tell the story” behind the data. Minimum qualifications: 3+ years of industry experience with proven business impact; degree in quantitative field preferred Experience working with cross-functional teams to gather requirements and define the right metrics to describe the state of the business - both on a macro-level and a micro-level Passion for creating highly usable and thorough dashboards/visualizations Excitement about working on China Strong analytical thinking and communication skills.. Proactiveness and ability to learn quickly. Expert at SQL or other querying language. Experience building large dashboard end-to-end (including visualization and data pipeline) that serves a big team   Experience with common analysis tools such as SQL, R, and Python Experience guiding product decisions based on data and A/B testing a plus but not required Working proficiency in English and Mandarin required Benefits Stock $2,000 yearly employee travel coupon Competitive salary Paid time off Medical, dental, & vision insurance Life & disability coverage 401K Flexible Spending Accounts Apple equipment Daily breakfast, lunch, and dinner   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Apply now
Airbnb San Francisco, United States
Aug 17, 2019
Airbnb is a fast-growing company, nearly doubling our workforce in the past two years. Such dynamic growth raises important questions, including how to identify the best recruiting strategies; how to keep employees engaged and happy; how to hire, promote, and retain a demographically diverse workforce; and how to maintain our unique culture while scaling rapidly. While we have a lot of data to bring to bear, information is only as valuable as it is understood by decision-makers. We are looking for a talented analyst who can work cross-functionally with Data Scientists and HR business partners to translate insights to action. The ideal candidate has an eye for detail, great communication, and a keenness for problem solving, as well as significant experience in recruiting and/or talent management. Examples of projects you would work on include, but are not limited to, creating business-critical dashboards, defining key metrics, and investigating challenging questions around employee attitudes and behavior. Working alongside Data Scientists who dig deep into Airbnb's data, you will help them translate complex findings and results into a compelling narrative. In this role, you will have tremendous upwards exposure as the Data Science team’s mouthpiece to senior business partners. If you’re passionate about leveraging data to drive business decisions, we want to hear from you. Responsibilities   Translate complex findings and results into a compelling narrative Define and evaluate key metrics and understand what moves them and why Investigate challenging questions Ownership of conceptualizing, developing, and maintaining dashboards and visualizations Communicate analyses and recommendations to cross functional stakeholders for decision making Strategize on making analyses easily repeatable and accessible Qualities we value: Professional industry experience in a quantitative analysis role Comfortable in SQL and some experience with a programming language, with Python or R a plus Ability to communicate clearly and effectively to cross functional partners of varying technical levels Ability to define relevant metrics that can guide and influence stakeholders to the appropriate and accurate insights Experience or willingness to learn tools to create data pipelines using Airflow Building clear and easy to understand dashboards (Tableau) and presentations Benefits Stock $2,000 yearly employee travel coupon Competitive salary Paid time off Medical, dental, & vision insurance Life & disability coverage 401K Flexible Spending Accounts Apple equipment Daily breakfast, lunch, and dinner   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Apply now
Airbnb San Francisco, United States
Aug 17, 2019
Our vision is to build an experience to allow users to complete the entire travel lifecycle in one app. Since November 2016, Airbnb has launched multiple businesses to augment our accommodations business (e.g. Experiences, Restaurants, Airbnb Plus, Luxury) and expects to continue scaling up the number of verticals to address gaps in our travel ecosystem. The Trip Platform team provides efficient integration solutions that support our existing and future businesses; making it easier for Airbnb to launch new products and lower maintenance costs. The team delivers and maintains a cohesive in-app experience for guests as they explore our offerings. Among other impactful projects, we create tools for our users to collaborate, plan their trip details, and seek assistance while on their trip.  We have a strong team of data scientists, our work is highly sought-after, and our impact on the business is tremendous. If you have a proven background in this field and are excited to help build Airbnb’s community, we want to hear from you.   Responsibilities   Translate complex findings and results into a compelling narrative Define and evaluate key metrics and understand what moves them and why Investigate challenging questions around user experience to understand the voice of our user Ownership of conceptualizing, developing, and maintaining dashboards and visualizations Communicate analyses and recommendations to cross functional stakeholders for decision making Strategize on making analyses easily repeatable and accessible Qualities we value: Professional industry experience in a quantitative analysis role (4+ years preferred) Comfortable in SQL and some experience with a programming language, with Python or R a plus Ability to communicate clearly and effectively to cross functional partners of varying technical levels Ability to define relevant metrics that can guide and influence stakeholders to the appropriate and accurate insights Experience or willingness to learn tools to create data pipelines using Airflow Building clear and easy to understand dashboards (Tableau) and presentations   Benefits Stock $2,000 yearly employee travel coupon Competitive salary Paid time off Medical, dental, & vision insurance Life & disability coverage 401K Flexible Spending Accounts Apple equipment Daily breakfast, lunch, and dinner   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Apply now
Airbnb San Francisco, United States
Aug 17, 2019
Airbnb has become a platform that connects travelers and hosts from over 81,000 cities around the globe. To power that community, Airbnb is building a world-class payments platform that currently supports over 190 countries, 70+ currencies, connects dozens of payment providers, and transmits billions of dollars per year.  Our goal? To empower people and communities to participate in our global marketplace and innovate on a future where payments can be completely transparent and simple, yet invisible and comfortable. As our platform grows, the payments team will be building a scalable foundation to support global scale, helping the company grow by bringing new markets and demographics to the platform, and enabling new business products to thrive by providing easy to use payment experience. Our data science team is working to provide the statistical insights and intelligent data products that will enable us to scale our platform and empower our entrepreneurs all around the world. We are looking for a passionate data scientist to identify and execute scalable ways to improve our platform’s payment experience and to bring a scientific approach to decision making . This data scientist will take a scientific approach to decision-making through careful hypothesis generation and testing and drive actions/refine strategies through insights from experimental analysis. Our Inference Data Scientists are deep in understanding the complications of running experiments in a two-sided marketplace, power analysis and stopping criterions, and statistical models to improve power/significance. Another interesting problem space is understanding what to do when we are unable to conduct experiments. Examples of responsibilities we currently need help with: Define key metrics and their relationships to measure business success. Work with cross-functional partners to design and execute controlled experiments to quantify the effects of product changes. Develop methodologies to explore and exploit growth opportunities and build data products to optimize operational strategies in the payments sphere. Help our business partners understand metric trade-offs and drive influential decisions. Meet the people, learn about the challenges, and read more about what we do at Payments here . Qualifications we value: An ideal candidate should possess a good balance of statistical/technical skills, business acumen, and communication skills . A driven individual who’s keen to solve hard business problems is desired. A passion for Airbnb’s mission of helping people Belong Anywhere 3+ years in industry experience and a Master's degree in a quantitative field or Economics; PhD is a plus Ability to write clean and concise code, especially in R or Python Knowledge of statistics and a keen eye for detail Proficiency in SQL Solid understanding of product analytics & experimentation is a plus Thought leadership to tackle open ended questions or optimization problems Steadfast focus on creating impactful change Ability to partner with cross-functional teams using strong written and verbal communication Benefits Stock $2,000 yearly employee travel coupon Competitive salary Paid time off Medical, dental, & vision insurance Life & disability coverage 401K Flexible Spending Accounts Apple equipment Daily breakfast, lunch, and dinner   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Apply now
Airbnb San Francisco, United States
Aug 17, 2019
Airbnb is a fast-growing company, nearly doubling our workforce in the last two years. This dynamic growth raises important questions, including how to identify the best recruiting strategies; how to keep employees engaged and happy; how to hire, promote, and retain a demographically diverse workforce; and how to maintain our unique culture while scaling rapidly. While we have a lot of data to bring to bear, information is only valuable if it is understood by decision-makers. We are looking for a talented researcher who can work cross-functionally with Data Scientists, Recruiters, and Talent Management to translate data to insights to action. People Analytics is a strong team of Data Scientists and Researchers. Our work is highly sought-after, and our impact on the business is tremendous. If you have a proven background in this field and are excited to help build Airbnb’s community, we want to hear from you. Some examples of traits we value: A passion for Airbnb’s mission of helping people Belong Anywhere Ability to write clean and concise code, especially in R or Python 2+ years of industry experience and a Master's or PhD  in a quantitative field is a plus Solid understanding of statistics Keen eye for detail and thoughtful investigation of data before relying upon it Intuition for data science best practices, stemming from proven experience Steadfast focus on creating impactful change Ability to partner with cross-functional teams using strong written and verbal communication Benefits Stock $2,000 yearly employee travel coupon Competitive salary Paid time off Medical, dental, & vision insurance Life & disability coverage 401K Flexible Spending Accounts Apple equipment Daily breakfast, lunch, and dinner   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status   Apply now
Airbnb San Francisco, United States
Aug 17, 2019
The Growth Marketing team at Airbnb is at the intersection of marketing, product, engineering and data science. Our work is imperative to driving the top line of the entire company. The ideal candidate for this position will be entrepreneurial and independent but also incredibly effective at collaborating with cross functional partners. She or he should be data driven, product savvy, curious and comfortable taking informed risks and testing hypotheses. This role will decide where and how to spend incremental marketing dollars for the most impact.     Responsibilities: Product Responsibilities: Responsible for defining global product strategy (for search marketing) such as executing automated bidding, building systems for millions of keywords and landing pages Collaborate with product, engineering and data science partners to build and run experiments and utilize in-house ad technology.  Partnering with data science, product, engineering and design, lead the ideation and execution of product improvements which can drive growth Define use cases which can lead to product changes Analytical Responsibilities: Identify growth opportunities based on data mining and quantitative analysis, and execute on ideas to drive growth, traffic and engagement. Understanding the business trends based on data and communicating it in simplified ways with clear actions Working with finance to define forecast  Communicating business trends, experiments results to finance, country managers, stakeholders and executives Growth Marketing Responsibilities: Develop and lead SEM strategy for Europe based on global and regional KPIs. Manage performance metrics and budget tracking while sharing learnings cross functionally. Partner with Europe business, policy and brand teams to ensure accurate and effective market-specific messages and campaign flighting.  Represent Growth Marketing with regional stakeholders including participation in North America and Europe Leadership team. Serve as central point of contact for regional marketing agencies, including defining scope of work, negotiating contracts and overseeing overall relationship at the most senior level. Report to the Global Head of SEM and support the continuous improvement on strategy, plans, and processes for the entire Growth Marketing Org.   What we’re looking for: 8+ years of Paid Search experience; high growth start-up or travel/hospitality experience is a plus. 2+ years of experience with SQL, tableau or other programming languages. 5+ years of quantitative analysis experience. Experience successfully managing SEM campaigns against aggressive ROI and growth goals Previous work running advertising effectiveness experiments including A/B, geographic and time-based experimentation Big, bold thinking with a track record of developing creative/innovative solutions Experience working in a global team and collaborating across multiple geographies Strong communication skills (both written and verbal) with experience communicating insights and ideas Passion for all things Airbnb. Experience hosting on the site is a huge plus!   Benefits Stock $2,000 yearly employee travel coupon Competitive salary Paid time off Medical, dental, & vision insurance Life & disability coverage 401K Flexbile Spending Accounts Apple equipment Daily breakfast, lunch and dinner Apply now
Airbnb San Francisco, United States
Aug 17, 2019
We are actively seeking to expand the Office of the President of Homes with a key hire that will support the Homes Chief of Staff in executing and managing the operating system of the Homes business and leadership team, as well as strategic initiatives on behalf of the President of Homes.  The incumbent(s) will work side-by-side the Homes Chief of Staff and Homes Leadership team to execute the strategic priorities for the Homes business, in addition to working closely with other senior leaders within Airbnb. These will involve a range of cross-business and executive level projects, critical to driving impact and performance for the company. Responsibilities Include: Provide strategic project management including the implementation and tracking/acceleration of high priority initiatives across Homes Leadership and Homes. Support the design and execution of the Homes Operating System. This is the backbone of the ways we work across the Homes business and leadership team. Help manage the day-to-day operating cadence for the President of Homes and Homes Leadership team. Drive the process for follow up and follow through on action items that emerge from regular operating forums and other priority meetings. Provide strategic and analytical support for high priority initiatives for the President and Chief of Staff Homes. This includes a diverse range of projects including areas such as growth and business performance, partnerships, product vision and strategy, and supporting M&A. Support the completion of materials for Board of Directors meetings and Executive presentations alongside the President of Homes and Chief of Staff. Help manage work streams related to CEO and Executive Reviews, opportunities where we review high priority areas of the business. Act as a trusted advisor and facilitator of information. Exercise judgement on when topics need to be discussed and decisions need to be made. Support the Homes Chief of Staff in cascading key information and to the President of Homes, Homes Leadership, and the Homes organization. Maintain and protect confidentiality of information. The role has access to executive level information and it is vital that confidentiality is maintained. Requirements: 10+ years of relevant business experience. Ideally you have a mix of experiences across areas such as management consulting, product management, program management, business operations, private equity and start-up or operating company experience. Ability to lead cross-functional efforts and drive projects from ideation to strategy and implementation. You are proactive, effective at communicating with different audiences, and can bring different stakeholders on-board. You seek out and have a track record for driving change and impact in a fluid, unstructured working environment.  You have superb project management skills, with experience managing multiple work streams and driving follow-up across teams. You’re able to bring structure, transparency, and accountability in managing a portfolio of projects and programs. You enjoy working at both the strategic and tactical level and have an interest in working in areas that span multiple aspects of a business. You enjoy building process and systems to amplify effectiveness.   You’re someone who possesses grit and finds creative ways to get the job done. You bring high energy and the ability to prioritize and deliver in a fast paced environment.  Strong analytical abilities and able to synthesize complex information and distill key insights to form a narrative and recommendations that can be shared with executives. You’re not afraid to roll your sleeves up when needed. You’re comfortable with modeling in Excel or Google Sheets and building presentations in PowerPoint / Keynote. You like working with data as part of your job. You have a passion for Airbnb and the mission of the company.  Apply now
Airbnb San Francisco, United States
Aug 17, 2019
Background Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover and book unique accommodations around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 34,000 cities and over 190 countries.   Within Airbnb, we recently launched Airbnb Plus - all the comforts of home, plus more. Airbnb Plus is a new selection of only the highest quality homes with hosts known for great reviews and attention to detail. Homes are visited in person to ensure comfort, consistency, and design. They are checked for 100+ things that guests told us they love, from must-have amenities to the art on the walls.   As a product manager on the Plus team, you will be responsible for vision, strategy and execution of all of our Guest facing experiences. In a two sided marketplace like Airbnb Plus, you will own all product experiences for our Guests - ranging from acquiring new Guests (to both Airbnb and Plus), helping them find the right Plus home (search, explore etc.) and offering them an experience so they come back. Your work will affect the end to end experience of millions of Guests who visit Airbnb to find their favorite Plus home. Responsibilities Set the vision, strategy, and roadmap Originate, collect, and synthesize product ideas from the team Prioritize roadmap and execute on highest impact projects Deliver growth through smaller experiments and strategic bigger bets Work with other product teams across Airbnb to deliver a delightful experience for our Hosts  (ranging from MDX, Community Support, Payments and other teams) Required Experience Must be able to lead and influence leadership as well as teams (both Plus and cross functional) Creative problem solver. Able to identify real obstacles and viable solutions. Outcome oriented: not reactionary; articulates the desired outcome and works collaboratively to create a path to achieve it. Able to curate and build on the ideas of others in pursuit of the best solution. Must be an excellent communicator. Must have strong product vision & instincts. Big thinking: should be able to help a small team achieve goals out of their comfort zone. Strong understanding of product-building areas including engineering, design, analytics, and user research/insights. Rigorous: ask hard questions, validate their assumptions, and make sure dots connect on goals Have a passion for creating great experiences Apply now
Unity Helsinki, Finland
Aug 17, 2019
Role description We are looking for a Software Engineer to join the Unity Ads Wallet team. The team is responsible for making sure that the publishers get their money easily and on time, and that they can in the future use the earnings to purchase Unity products. We serve monthly thousands of game publishers from small to large in over 80 countries around the world. The team itself is small and lean and works according to the agile practices - and we love software development. One could say we are software generalists. We work with modern functional Java and are taking Kotlin in to use. We work in pairs so that your code gets always reviewed and you never work alone. If you want to work in a fun environment with very talkative team, feel empowered and accounted, learn new tech and how to make the best coffee with our state of the art coffee machine, you are more than welcomed to join our great team! Tea is ok too - we have a great collection of tea for brewing! Responsibilities You have the possibility to impact the life of thousands of game publishers around the globe by careful planning and building software through incremental small changes You make the life of the team and your job easier by taking care of code quality You make the team better by voicing out your opinions for example in the team retros Requirements You are thrive for writing quality code You have worked with relational databases You are willing to take on functional modern Java and Kotlin Bonus points You have worked with the cloud - we just moved from AWS to GCP You have worked with financial services You know how to handle money in code  React is on your list of interesting things to try out Who We Are Unity is the creator of the world’s most widely-used real-time 3D (RT3D) development platform, providing content creators around the world with the tools they need to build rich, interactive 2D, 3D, VR and AR experiences. In fact, apps made with Unity reach 2.7 billion devices worldwide, and were installed more than 24 billion times in the last 12 months. The global engineering team keeps Unity at the forefront of technology and — working alongside partners like Magic Leap, Google, Facebook, Oculus and Microsoft — ensures optimized support for the latest technology and platforms. Unity is powering the real-time revolution, expanding beyond games and breaking into other industries including automotive, film, architecture, engineering, construction and more. Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. #LI-TR #SEN
Unity
Aug 17, 2019
Remote
Role description As a Solutions Engineer, you will work closely with top automotive companies and their business partners to push the boundaries of what is possible in Unity. You will implement new Unity features, or optimize current features in conjunction with our partners. You will have the opportunity to travel and work with a variety of teams. Industrial customers, including automotive companies, are adopting game engine technology, and in this role you can contribute to customer success and the growth of Unity outside of the gaming market. You will be advising our customers on how best to use Unity, so you would need to know the engine inside out. When a client hits an issue, you will be the first point of contact when it comes to education, support and improve a current feature, or add something new to make their processes joyful again. You will be using your C# and C++ skills to advise customers on how best to use Unity. Responsibilities Work with customers to identify their needs, and develop Unity-based innovations to meet those needs Collaborate with and leverage knowledge from Unity field teams and R&D teams globally Identify customer requirements and collaborate with Unity product managers to influence product roadmaps Contribute to the development of customer references Understand Unity features at a deep level, and provide advice to customers accordingly Requirements Programming skills C/C++, C# and graphics programming skills preferred Development experience with Unity for gaming or non-gaming applications Understanding of Unity API Experience creating photorealistic visualizations with complex geometry, environment, lighting, and materials Performance-minded development and optimization skills Excellent communication and customer relationship skills, with the ability to work effectively with both customers and internal colleagues Ability to manage multiple projects and prioritize efforts effectively Bonus points Experience working with the automotive industry or enterprise customers in the manufacturing industry Experience with virtual reality and augmented reality applications Understanding of product lifecycle management (PLM) systems and processes Experience in working as part of a cross-functional team Familiarity with Unreal, CryEngine or other 3D game engines Who We Are Unity is the creator of the world’s most widely-used real-time 3D (RT3D) development platform, providing content creators around the world with the tools they need to build rich, interactive 2D, 3D, VR and AR experiences. In fact, apps made with Unity reach 2.7 billion devices worldwide, and were installed more than 24 billion times in the last 12 months. The global engineering team keeps Unity at the forefront of technology and — working alongside partners like Magic Leap, Google, Facebook, Oculus and Microsoft — ensures optimized support for the latest technology and platforms. Unity is powering the real-time revolution, expanding beyond games and breaking into other industries including automotive, film, architecture, engineering, construction and more. Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. #LI-SK4 #MID
Houzz Palo Alto, CA, US
Aug 17, 2019
Senior Web Platform Software Engineer Palo Alto, CA, US About Houzz Houzz is the leading home renovation and design platform in the world. We have a highly engaged community of more than 40 million unique monthly users who leverage our technologies to find inspiration for their next home project, connect with over 2.3 million home design and remodeling professionals and discover products in the Houzz Shop. About This Role As a Web Platform Software Engineer, you will build the framework that powers Houzz’s website and create the infrastructure that all web engineers at Houzz builds on top of. We are looking for someone who is self-directed, independent and has experience owning complete products and features. What You'll Do Architecting Houzz’s react based web application framework Performance profiling and tuning  Evaluate new technology and continue to evolve the infrastructure to conform to the new emerging web standards in HTML5, CSS3 and JavaScript Actively participate in code reviews and architectural design discussions  Build tools to help improve developer productivity At a Minimum, We'd Like You to Have Experience with modern browser technologies Proficiency in web application programming (OOP, LAMP, MERN) Substantial experience developing real-world web applications using HTML, CSS, JS and React A B.S. or M.S. in Computer Science or equivalent Ideally, You'll Also Have Analytical thinking and experience with A/B testing 3+ years experience __________________ Be Who You Are and Do What You Love at Houzz We’re a Family At Houzz, we strive to create and foster a strong family environment in our workplace. We collaborate to accomplish our goals, always working as a team. We aim to build a culture of inclusion — celebrating and leveraging our differences for the betterment of one another, our products and our community. Houzz team members come from many backgrounds and bring diverse experiences to the company. We take pride in making each person feel at home. We Build the Future Join Houzz in revolutionizing the home remodeling and design industry and have an impact on the more than 40 million homeowners who use our platform every month and the 2.3 million-plus home professionals around the world who are active on the site. Houzz has been named one of the most innovative companies in the world by CNBC and others, and is backed by top venture capitalists. At Houzz, you can help drive the future of an industry worth $1.2 trillion in the U.S. and Europe alone. We Make Things Happen Our team members play a key role in guiding the direction of our company and are able to work across multiple groups to implement fresh ideas that allow Houzz to be the industry leader. If you are interested in applying your passion to create products that will transform the lives of millions of people who are designing, remodeling and decorating their homes, welcome to Houzz. Benefits and Perks -Competitive salary -Flexible paid time off -Commuter benefits -Medical, dental, vision and pet insurance -Maternity/paternity leave program -Employee assistance program -401k retirement savings plan -Flexible spending accounts -Healthy at Houzz program -Catered meals, fully stocked kitchens and much more! Houzz is an Equal Opportunity Employer.Apply Share this job post:
Datarobot San Francisco, United States
Aug 17, 2019
As a member of the Platform Delivery domain, AI Architects help position and sell the DataRobot architecture as the gold standard for machine learning in enterprises and overcome any barriers to delivering DataRobot for customers.  You will work hand-in-hand with Sales, Product, Engineering, and Marketing to help us bring our platform to clients and prospects. You will be responsible for providing the technical expertise to make DataRobot customers successful.  You will have a broad range of skills and experience ranging from systems architecture to ETL flows, security, cloud computing environments, and more.  You will have the insight to make the connection between a customer’s specific business problems and DataRobot's solution, the customer-facing skills to communicate that connection and vision to a wide variety of technical and executive audiences, and the technical skills to be able to not only build demos and execute proof-of-concepts but also to provide consultative assistance on architecture and implementation. The person we’re looking for shares our passion about delivering machine learning for enterprises and thrives in the dynamic environment that comes with being part of an innovative startup from its early days. That means having the flexibility and willingness to jump in and get done what needs to be done to make DataRobot and our customers successful. It means keeping up to date on the ever-evolving technologies for systems architecture, machine learning, and MLOps in order to be an authoritative resource for both DataRobot and customers. And it means working collaboratively with a broad range of people both inside and outside the company. This role provides an immense opportunity for growth and expanding knowledge in data science. We Want You to Have: 5+ years of experience of working with enterprise customers, providing engineering, infrastructure, and technical guidance and support 2+ years of experience selling to enterprise organizations, with bonus points for selling to C level individuals Excellent writing and communication skills Experience installing, managing and supporting platforms running on Linux Working knowledge of enterprise software with experience of supporting its deployment in large enterprise accounts Willingness to travel (~10-20%)  Bonus points: Experience with cloud IaaS providers (AWS EC2, Azure) Hadoop, Spark, Kubernetes, or other BI tools Bachelors in Computer Science, related field or equivalent demonstrable experience TS/SCI full scope active clearance
Doordash Miami, FL
Aug 17, 2019
We’re looking for a Sales Development Representative to bring the best local and regional merchants on to DoorDash’s platform via inside sales. Your job as a Sales Development Representative is to make favorite local merchants available for delivery on DoorDash. What you’ll do Identify, contact, and qualify the most important merchants and their decision makers in your market Set up demonstrations for our Regional Account Executives to present in order to negotiate terms that forward the interests of both DoorDash and our merchant prospects High volume cold calling (65+ dials per day) and emailing in order to access decision makers Refine sales messaging, prospecting, qualifying, and closing techniques in order to be promoted to Regional Account Executive in 9-15 months About you High-energy and fearless - you’ll do whatever it takes to win Persuasive - you’re excellent at motivating potential partners to see the benefits DoorDash will bring to their business Humble - you’re willing to get your hands dirty and you’re open to feedback Gritty – You roll up your sleeves and do whatever it takes to make things successful Self-m otivated - able to work with minimal supervision while achieving daily, weekly, and monthly goals Adaptable, resilient, and able to thrive in ambiguity - things change quickly in our fast-paced startup and you’ll need to be able to keep up! Qualifications  Bachelor’s degree or higher - New Grads welcome to apply! Excellent written and verbal communication skills Bilingual - English and Spanish Nice to haves Experience with Salesforce Experience with Excel and PowerPoint (Google Apps and Keynote are great as well!) About DoorDash DoorDash is a technology company that connects customers with their favorite local and national  businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 
Doordash New York, NY
Aug 17, 2019
DoorDash is looking for a Business Analyst to drive business decisions and strategic initiatives for the Enterprise team’s largest national partners. This role will uncover strategic insights, automate reporting and build internal tools and dashboards to empower our top merchant partners. You’ll work cross-functionally between our sales, merchant, operations, product, and analytics team to build the merchant foundation. What you'll do Use SQL to build dashboards that drive business decisions across different lines of business and teams within Enterprise and Merchant Operations, including rep performance, vendor performance, program management, and product Identify, prioritize, and implement opportunities to build and evolve automated reporting and dashboards for internal teams and our top merchant partners Develop operational metrics and set strategic goals to track the weekly/monthly/quarterly performance of internal teams and our top merchant partners Conduct analysis and share data-driven insights by synthesizing the impact of initiatives led by project teams Create highly-tailored merchant-focused analysis, content and reporting to support the growth and continued success of our Enterprise partnerships About you You are a strong business thinker, able to use ‘first principles’ to solve challenging business problems at their root level You are data-driven, able to analyze data with strong attention to detail and accuracy, and passionate about telling the story behind the numbers You are a self-motivated, rapid learner, excited about developing your analytical and problem-solving skills You are results-oriented, always evaluating whether our team's activities are achieving the desired, measurable impact You are an owner, always looking for opportunities to learn and better your work product You are comfortable in a fast-paced, constantly changing team-oriented environment and able to manage multiple deadlines simultaneously Qualifications BA/BS degree in quantitative or business fields, or equivalent work experience 3 years of work experience in management consulting, business strategy / analytics,  investment banking, or other analytically-intensive role Analytical mindset with demonstrated ability to work through complex, ambiguous problems using data and present data clearly using tools like Microsoft PowerPoint Proven ability to achieve expert level in data analysis and visualization tools such as SQL and Microsoft Office  Strong written/verbal communications and presentation skills About DoorDash Founded in 2013, DoorDash is dedicated to growing local economies and enabling new ways of working, earning, and living. DoorDash has become the fastest-growing last-mile logistics company in the U.S., growing 250% year-over-year. DoorDash has distinguished itself by partnering with nearly 90 percent of the top 100 U.S. restaurant brands who offer on-demand delivery, expanding to over 3300 cities across the US and Canada.  Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to thrive.  
Houzz Berlin, Germany
Aug 17, 2019
Graduate Sales Development Representative (Italian speaking) Berlin, Germany About Houzz Starting out in Silicon Valley, Houzz has become the leading home renovation and design platform in the world. We have a highly engaged community of over 40 million unique monthly users who leverage our technologies to find inspiration for their next project, connect with over 2.3 million home design professionals and discover products in the Houzz Shop.  Position overview Our sales development representatives partner with home design professionals (think Architects, Landscape designers, etc.) to help grow their businesses through local advertising on Houzz. This position offers a unique opportunity for those who are interested in developing a sales career at Houzz, with a view to progressing to a revenue generating position as a next step. Do you thrive in a fast-paced and competitive, yet team-oriented environment? Do you love turning feedback into progress and continually being challenged? If the answer is yes, then Houzz might just be your next home. What You’ll Do Prospect new business partners in home improvement (we provide leads!) across Italy through high volume outbound calls Onboard home improvement professionals (think architects, builders, landscape designers, etc) to Houzz and help them create a free professional profile Assess and qualify business needs of small to medium sized businesses and link those to Houzz Pro+ (our local marketing program) to make referrals to our Account Executive team Influence sales and support the monthly sales targets of dedicated Account Executives At a Minimum, We’d Like You to Have At least 6 months of sales experience or strong willingness to develop a career in Sales A verifiable track record of success during your studies or career Excellent listening, written and verbal communication skills Ideally, You’ll Also Have… High volume outbound cold-calling experience An understanding of or experience in selling intangibles is preferred (i.e. advertising, financial services, business services...) Tenacity and drive to exceed monthly sales objectives Tech savviness - able to conduct presentations virtually using assorted platforms and troubleshoot when complications arise Team oriented mindset What’s in it for you? In 2016, Houzz was named "Best App" at Google's inaugural Play Awards and voted 6th on CNBC’s Top Disruptor list in 2017 after raising a $400 million Series E round of funding - just sayin’! Now the bonus points; Flat hierarchy environment : Get the best hands-on coaching and development from leadership on the sales floor. We work in a collaborative environment allowing anyone from our most senior managers to the most junior salespeople to constantly challenge and empower each other. Fast track progression path and defined training structure: once promoted to Associate Account Executive, you will be given 2 months sales training , as well as continuous coaching to keep you up to date with the best industry practises and to develop as a sales professional. Incentives : Competitive salary with exciting incentives and quarterly competitions involving trips, vouchers, dinners, time off, etc. We have an entrepreneurial culture, a warm work environment with a close-knit family who love to celebrate birthdays and team accomplishments so we’re basically constantly stuffing our faces with cake and ice cream, when not working hard to exceed targets. Our beautiful office is located right in the heart of Berlin - in a cool, modern, comfortable environment designed to reflect our culture. A stocked kitchen to keep you fueled. Relocation package for international candidates Be Who You Are and Do What You Love at Houzz We’re a Family. At Houzz, we strive to create and foster a strong family environment in our workplace. We collaborate to accomplish our goals, always working as a team. We aim to build a culture of inclusion — celebrating and leveraging our differences for the betterment of one another, our products and our community.Houzz team members come from many backgrounds and bring diverse experiences to the company. We take pride in making each person feel at home. We Build the Future. Join Houzz in revolutionising the home remodelling and design industry and have an impact on the more than 40 million homeowners who use our platform every month and the 2.3 million-plus home professionals around the world who are active on the site. Houzz has been named one of the most innovative companies in the world by CNBC and others, and is backed by top venture capitalists. At Houzz, you can help drive the future of an industry worth $1.2 trillion in the U.S. and Europe alone. We Make Things Happen. Our team members play a key role in guiding the direction of our company and are able to work across multiple groups to implement fresh ideas that allow Houzz to be the industry leader. If you are interested in applying your passion to create products that will transform the lives of millions of people who are designing, remodelling and decorating their homes, welcome to Houzz. Apply Share this job post:
Sonder Miami, FL, USA
Aug 17, 2019
With thousands of beautiful spaces built for travel and life, Sonder is transforming the future of hospitality. Each Sonder is purposefully selected, designed and maintained - customized to reflect the vibe of its neighborhood. Whether your stay is two days, two months or two years, in one of our hotels, studios or six-bedroom apartments, Sonder ensures a unique, yet consistent experience. And with 24/7 on-demand service, crisp linens, and over 200 other quality standards, we’re taking stay further for guests all around the world.   Sonder is a technology-driven hospitality company, creating and operating incredibly well designed and functional apartment and hotel properties. We started a little over five years ago, and now operate thousands of spaces in cities across the globe.Think of a hotel where the rooms are distributed across dozens of properties within a region; our accomoadtions come in different shapes, sizes, ages, and styles, and all provided with hotel-like services. We're looking for someone who is overachieving, energetic, detail-oriented, highly organized, passionate about hospitality, and experienced in operations and supply chain management to join our team. The Senior Operations Manager’s responsibility is to build and manage the hospitality operation within our distributed network of apartment and hotel properties. Their highest priorities are to guarantee that our guests have a jaw-dropping experience and to take hospitality to the next level. Weare growing quickly and looking for a project manager at heart. Someone who is able to grow and improve the day-to-day hospitality operations of our locations across South Florida to ensure all of our guests are happy. Someone who will create and innovate processes to create truly memorable experiences for our guests. Someone who excels in building and developing a high performance team.That and more is what you will own at Sonder.   AT SONDER YOU WILL: Work closely with the market’s General Manager and participate in the strategic discussion of our geographic expansion and understand what is needed to operate at the highest level of excellence. Grow and manage a highly customer centric team of to be the face of your guest operation, delivering on needs such as meeting guests during check-in, performing quality audits, preparing personalized welcome packets and rapid responding to any guest needs Build and manage vendor relationships with housekeeping, linen, and logistics companies, as well as with property managers, maintenance workers, handymen, plumbers, electricians, and more Manage the back-of-house logistics of the entire hospitality operations, including our supplies and equipment, staff, and infrastructure. Constantly improve our processes and assume responsibility for cost savings through creative solutions Be a master of quality control and make sure we’re always delivering on the Sonder Brand Promise WHAT WE LOOK FOR: 10+ years of professional experience in operations, logistics or supply chain management Incredibly hardworking and willing to do what it takes for us to reach our goals Great communicator and delegator Very strong analytical skills and a master of spreadsheets and task management tools A perfectionist, obsessing over all the details MBA and experience in hospitality are a bonus. Bilingual - English and Spanish required We also have great benefits to make your life easier so you can focus on what you're best at:   Competitive salary Generous stock option plan Unlimited vacation Annual free credits and discounts to stay in Sonders globally A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  
Sonder San Francisco, CA, USA
Aug 17, 2019
With thousands of beautiful spaces built for travel and life, Sonder is transforming the future of hospitality. Each Sonder is purposefully selected, designed and maintained - customized to reflect the vibe of its neighborhood. Whether your stay is two days, two months or two years, in a studio or a six-bedroom, Sonder ensures a unique, yet consistent experience. And with 24/7 on-demand service, crisp linens, and over 200 other quality standards, we’re taking stay further for guests all around the world. Sonder started a little over four years ago, and now has thousands of spaces in cities across the globe. Sonder is building the future of hospitality and the Sourcing team provides an essential function to deliver on that mission. The Sourcing Manager is responsible for supporting the team that drives vendor relationships, cost negotiations, and quality control.  We are hiring for operationally-minded and analytical individuals who are looking to work at a fast-paced startup. This is a job for someone who is scrappy, thrives in ambiguity, and is willing to put in the hard work to build new processes and systems.   AT SONDER, YOU WILL: Work with cross-functional teams to identify potential new product needs as a result of new market opportunities or projects Work closely with our  merchandising and interior design teams on: Identifying opportunities for improving design quality and cost Quality improvements on existing products Close working partnership with merchandising, interior design, inventory management and logistics/fulfillment. Troubleshoot product issues related to production and/or delivery delays Manage sourcing processes and procedures in the assigned categories to successfully execute and deliver products on time, on budget, and at a high level of design and quality. This should include the following: Comparative Studies - Products, costs and risk Cost negotiations based on parameters from merchandising Production exception tracking and reporting Monitors vendor performance & provides feedback to suppliers on their performance EXPERIENCE AND SKILLS Minimum 5+ years' experience in international sourcing, buying/merchandising in a retail or manufacturing organization. 1-2 years of experience sourcing multiple categories, home goods preferred Demonstrates high level of organization and can quickly reprioritize based on the needs of the business Travel required 1 to 2 times per year. NetSuite or other ERP knowledge Sonder is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Sonder is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
Houzz Phoenix, AZ, US
Aug 17, 2019
Learning & Development Specialist Phoenix, AZ, US We’re a Family At Houzz, we strive to create and promote a strong family environment within our workspace. Professionally, we collaborate with each other to accomplish our goals, always working together as a team. Interpersonally, we strive to build a culture of inclusion, celebrating and leveraging our differences for the betterment of our products and our community. Our Houzzers come from many backgrounds and experiences. We take pride in making every single one of them feel at home here. We’re Building the Future Join Houzz in revolutionizing the home and remodeling industry and have an impact on over 40 million homeowners and 2.3 million professionals around the world. Frequently ranked as one of the top 10 most disruptive companies in the world and backed by marquee venture capitalists, Houzz will allow you to drive the future of an industry worth $1.2 trillion in the US and Europe alone. Our Learning & Development Specialists Make Things Happen Houzz has an immediate opening for a proven Learning & Development Specialist to join our Training Team supporting Houzz Sales & Service channels. The ideal candidate will feel equally at home in facilitating instructor-led classroom training as well as partnering with leadership to drive performance with their representatives when not in a class. The role requires a dynamic individual who thrives in a changing environment, is self-driven, and proactively seeks cross-functional collaboration. What You'll Do... Classroom facilitation of new hire and continuing education curriculum leveraging both paper-based and eLearning delivery formats Capturing and assessing detailed learner observations for employee handoff to channel leadership and collaborating to build a robust development plan tailored to the individual Analyzing performance trends and behaviors to recommend specific employee development plans and continued refinement of training curriculum Establishing feedback loop to continually monitor progress and assess opportunities Partnering with internal Instructional Design resources to develop and enhance training content Ad hoc responsibilities as needed At a Minimum We'd Like You to Have... Passion for developing talent and elevating performance standards APTD or CPLP certification a plus, but not required Occasional travel may be required depending on business needs Ideally, You'll Also Have... 3-5 years of corporate classroom facilitation experience preferred 2-3 years of experience developing high-performing sales teams highly preferred Experience in multimodal facilitation and adult learning theory  preferred Benefits & Perks Excellent benefits package (Start day 1) PTO Full training & development Career growth & opportunity Casual & fun work environment Healthy work/life balance Fully stocked kitchen Houzz is an Equal Opportunity Employer.Apply Share this job post:
Houzz Nashville, TN, US
Aug 17, 2019
IT Support Specialist Nashville, TN, US About Houzz Houzz is the leading home renovation and design platform in the world. We have a highly engaged community of over 40 million unique monthly users who leverage our technologies to find inspiration for their next project, connect with over 2.3 million home design professionals and discover products in the Houzz Shop.  About the Role We are looking for a tech-savvy, people person who is dedicated to ensuring each of our Houzz employees is supported with all of their technical needs. This person should be a team player who takes pride in providing fast and accurate assistance for all IT Support.   What You'll Do Provide high level customer service being the face of IT for all users in the office Provide the set-up and remove of technical equipment Respond to and administer helpdesk ticket system Maintain accurate inventory and reporting of all hardware and software assets Help build, support, and set direction for IT Operations Maintain and ensure full functionality of phone system at all times At a Minimum, We'd Like You to Have 3 + years of experience in a helpdesk role supporting local users Strong experience in troubleshooting Apple Hardware and Software to include Mac OS 10.8-10.14 A self-motivated mindset and enjoys working in a fast paced, ever changing environment A strong understanding and working knowledge of networking concepts Experience with printer support and maintenance Strong experience in troubleshooting and maintaining phone systems. Experience with mobile device management Experience with Gmail administration (Email, Calendar, Google Drive..ect) An ability to complete multiple tasks and projects in a timely manner Organization and problem solving skills which allow for optimizing efficiency The ability to lift 40 pounds At least 6 months in current role Good standing in current role __________________ Be Who You Are and Do What You Love at Houzz  We’re a Family  At Houzz, we strive to create and foster a strong family environment in our workplace. We collaborate to accomplish our goals, always working as a team. We aim to build a culture of inclusion — celebrating and leveraging our differences for the betterment of one another, our products and our community.  Houzz team members come from many backgrounds and bring diverse experiences to the company. We take pride in making each person feel at home. We Build the Future Join Houzz in revolutionizing the home remodeling and design industry and have an impact on the more than 40 million homeowners who use our platform every month and the 2.3 million-plus home professionals around the world who are active on the site. Houzz has been named one of the most innovative companies in the world by CNBC and others, and is backed by top venture capitalists. At Houzz, you can help drive the future of an industry worth $1.2 trillion in the U.S. and Europe alone. We Make Things Happen  Our team members play a key role in guiding the direction of our company and are able to work across multiple groups to implement fresh ideas that allow Houzz to be the industry leader. If you are interested in applying your passion to create products that will transform the lives of millions of people who are designing, remodeling and decorating their homes, welcome to Houzz. Benefits and Perks • Competitive salary• Flexible paid time off • Commuter benefits • Medical, dental, vision and pet insurance • Employee assistance program • 401k retirement savings plan• Maternity/paternity leave program • Flexible spending accounts • Healthy at Houzz program• Catered meals, fully stocked kitchens and much more! Houzz is an Equal Opportunity employer. Apply Share this job post:
Mz Palo Alto, CA
Aug 17, 2019
Build the future of mobile games with MZ!   As a global leader in mobile gaming, we’re dedicated to developing games the world can’t wait to experience. Games like Final Fantasy XV: A New Empire, Mobile Strike, and Game of War: Fire Age. We build massive mobile games that break down linguistic and geographic barriers by uniting an unprecedented number of global players in one gaming world. Our team pushes the boundaries of innovation in a player-driven ecosystem. As a studio, we are masters of our own destiny, untethered by the traditional publisher model. Every update and feature creates amazing experiences for millions of players!  _______________________________ The MZ DSP team builds full-stack technology solutions to support our in-house marketing efforts. As one of the largest global marketers in mobile, MZ solves problems at scale and speed. With our media buying teams entirely in-house, we have unparalleled visibility and control into how our technology is applied. Our team is agile and we value transparency, encouraging high levels of autonomy and collaboration cross-functionally. Each team member is an integral part of roadmap planning and prioritization discussions, with the opportunity to learn and innovate. We are seeking a Senior Software Engineer to work side-by-side with our science and product management teams. You’ll leverage the latest technologies and design strategies for our in-house demand side bidding technology. You’ll solve unique challenges in that your work will be used for our own direct marketing efforts. What you'll be doing: Develop scalable algorithms and methods to provide real-time recommendationsCollaborate with Data Scientists to prototype new algorithms and design experiments for evaluation to enhance our marketing efficiencyWork with engineering teams to implement new models while considering functionality for recommendation outputTake end to end ownership of Machine Learning systems - from data pipelines and training, to real-time prediction enginesContribute to a culture of continuous improvement, and data driven resultsParticipate in design discussions about new features and approaches to implementing new services Your background and who you are: BA/BS technical degree and 4+ years of experience developing scalable ML related engineering systemsFluent and comfortable in developing and debugging in Python, Java or Scala.Knowledge in understanding basic machine learning principles/theories, able to explain to data scientists and layman stakeholders Passionate about working with extremely large unstructured and structured data set Bonus points: MS/Ph.D degree and 5+ years of experience in machine learning engineering (Degree in Computer Science or a related quantitative field) Industry experience with relational databases and SQL-based tools such as Vertica, Hive and PigBig data pipeline technologies such as MapReduce, Spark, Kafka.Industry experience with mainstream ML libraries such as sklearn, TensorFlow, Keras, GBDT, etc. Exposure to a large-scale machine learning system is a big plusPrior roles in the programmatic advertising space such as at a DSP or SSPFamiliarity with job schedulers (e.g. Airflow)